- They make friends instead of enemies. You don't want anyone out there shooting you in the back. The unusually successful people get this idea and live by it. That's why they know how to treat other people so others like them.
- They don't throw in the towel easily. They may get knocked down but they get up again. They just don't give up on anything. That means people, revenue-producing units, or problems. The weak give up but the strong keep on working until they succeed.
- They stay "on." That means the unusually successful folks have unusually high energy and can work a lot. Maybe 16-18 hours a day sometimes? But it isn't work for them because they love what they do and if you truly love your work you'll never have to work a day in your life.
- They're considerate. Unusually successful people think about the other guy. They keep their appointments, don't have their secretaries place their outbound calls and then make the person they're calling wait until they are summoned to the phone, and much more. They ask questions and show an interest in people. And they have good manners.
- They are constantly looking to hire. Unusually successful people know they are no better than the weakest member of their team. So they are constantly trying to bolster their teams. And that means virtually every single person they meet they'll be evaluating as a potential hire. And if the initial impression is good they'll be selling that individual on coming to work with them.
- They see opportunity everywhere. The unusually successful people see the opportunities that others don't. They NEVER suffer from a lack of opportunities. But they also know which ones to pursue. And which ones not to. By being able to say "No" they save their energies for the things that have the best potential for payoff.
- They can multi-task and hyper-focus. This takes intelligence but something more. The unusually successful get this better than anyone else. Yes they can juggle a million things – but they can also bear down and get very difficult things fully completed when necessary.
- They're "real." The unusually successful people don't have to pretend they're someone else. They are themselves at all times. That helps them get a positive reaction from others as people like real people. And because they aren't putting on an act they can always sustain it. And that is essential to their success.
Mark Zweig is Zweig Group’s founder and CEO. Contact him at email@example.com.
This article is from issue 1158 of The Zweig Letter. Interested in more management advice every week from Mark Zweig, the Zweig Group team, and a talented list of other guest writers? Click here for to get a free trial of The Zweig Letter.