Injecting new life into your marketing
By Mark Zweig | AEC firms that want better marketing need to sound more human, move faster, and stop hiding behind safe, forgettable messaging.
1683 results found for “communicate”
By Mark Zweig | AEC firms that want better marketing need to sound more human, move faster, and stop hiding behind safe, forgettable messaging.
By Sarah Kinard | Economic shifts, regulatory change, technology, and evolving client expectations rarely arrive as disruption – they appear first as signals.
By Gina Rodriguez | In AEC, expertise builds credibility, but engagement is what creates trust, strengthens relationships, and drives better outcomes.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Chad Coldiron | Like a perfect double play, high-performing AEC firms rely on preparation, trust, and flawless handoffs long before pressure arrives.
By Matt Cooper | Repeat clients keep AEC firms stable, but winning new work is what determines long-term growth and resilience.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
Zweig Group announces launch of The Zweig List – a new digital platform celebrating excellence across the built environment.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Michael Sanderson | This is one of the most powerful tools we have to reduce risk, train effectively, grow sustainably, and do better work.
By Jon Hanlon | AEC careers are built on continual learning, where mistakes, questions, and collaboration shape lasting skills and professional growth.
By Mailena Urso | This year’s winners prove marketing done right delivers higher margins and stronger growth.
By Erik Stroemberg | Practical insights and recommendations for creating, communicating, and maintaining an effective AI policy.
By Caitlin Austin | Investing in AI-driven learning is not just a step forward – it’s a leap toward building a smarter, more adaptive industry.
By Liisa Andreassen | President and COO of OBMI (Miami, FL), a global master planning, architecture, and design firm.
By Ezequiel Tovar | Ownership transition is all about trust, so develop leaders early and communicate clearly to ensure lasting success.
By Alyssa Wagner | How to offer interns the chance to explore professionally and refine their passion into a fulfilling, long-term career.
By Ricardo Jesus Maga Rojas | NOMA’s HBCU Professional Development Program is reshaping architecture by expanding opportunity, building networks, and investing in underrepresented talent.
Zweig Group is excited to join the 2025 AIA Florida Convention & Trade Show – bringing leading-edge industry insights, market research, and practical strategies directly to Florida’s architecture community.
By Sara Parkman | The top 2025 Marketing Excellence Award winners share how strategy, authenticity, and collaboration drive real AEC marketing impact.
Zweig Group, the leading provider of management consulting, research, and education for the architecture, engineering, and construction industry, is proud to announce the winners of the 2025 Marketing Excellence Awards. This program honors outstanding and...
By Duncan Robertson | Shed the word “busy” from your vocabulary to focus on the priorities that will have the greatest positive impact on your firm.
By Adam Langley | Time is a finite resource, but by effectively managing it, you’ll contribute to your individual success and the long-term prosperity of your firm.
By Ezequiel Tovar | You won’t live forever – but with intentional ownership transition, your firm could be immortal.
By Liisa Andreassen | CEO of Dunaway (Fort Worth, TX), a leading independent multi-discipline design firm in Texas.
This strategic move underscores a shared commitment to ensuring a sustainable workforce and improving the human experience in AEC.
By Shelby Harvey | Ignoring the elephant in the room won’t make it go away, but it might be what pushes your top talent to leave.
By Ying Liu | The essential structural and tactical elements that underpin successful strategy execution in AEC.
By Carlo Lebron | Take the time to define your culture, engage your team, and make this a central part of your operational strategy – the rewards are well worth the effort.
By Kraig C. Kern | Corporate giving today should be about about creating meaningful opportunities for employees to make a difference while developing professionally.
By Mark Zweig | These four things are beyond essential if you are serious about building an enduring organization that will evolve over time.
By Lauren Martin | Imprecise, incorrect contract language may leave AEC firms uninsured for professional liability exposures.
By Eileen Shields | Growing from a startup to nearly 100 employees, this firm thrives through agility, teamwork, and delivering high-quality solutions at the core of its business.
By Emily Gaines | As data proliferates at an exponential rate, firms are increasingly recognizing the importance of leveraging data to enhance decision-making and creative processes.
By Matthew Miller | By understanding and addressing the factors that contribute to scope creep, project managers can mitigate its impact.
By Liisa Andreassen | President of MG2 (Seattle, WA), a global architecture, design, strategy, construction, and branding studio.
By Harry Hawkins | Networking’s enduring value lies in fostering genuine connections, enhancing career paths, and cultivating meaningful, human-centric relationships.
By Mark Zweig | Limited office interaction, unclear business plans, and overly structured communication can prevent employees from understanding the firm’s big picture.
By Mark Zweig | Effective outside directors provide expertise and valuable relationships, enhancing AEC firm success with strategic guidance and forward-focused leadership.
"What was the most important opportunity? And we heard two things. We heard learning management...and AI." - Christopher Parsons About the Guest: Christopher Parsons is the founder and CEO of Knowledge Architecture, a firm based...
By Kraig Kern | The line between persuasive marketing and over-promising can be particularly fine and fraught with potential hazards.
By Javier Suarez | AI provides opportunities to bolster our understanding of our intended audiences while supporting our efforts to refine our messages.
By Mark Zweig | If you take an honest look at people who are really good project managers, you’ll find they have some specific personality traits and abilities that lead to their success.
By Katherine Nanowski | Understanding and participating in government affairs can play a valuable role in a company’s business development process.
RTM Engineering Consultants, a national multi-disciplinary engineering consulting firm has recently merged with Alban Engineering, an MEP consulting firm based in Hunt Valley, MD. Alban Engineering specializes in mechanical, electrical, plumbing, lighting design, and sustainability...
By Lalitha Benjaram | A hybrid work model’s success lies in strategies like volunteer engagement, recognition initiatives, and focused professional development for employees.
By Robert McGee | Proactive marketing anticipates industry trends, leveraging research, analytics, and simultaneous use of multiple tools for an impactful and budget-optimized campaign.
By Matt Johnson | Client managers face new challenges post-pandemic, requiring increased client contact, realistic budgeting, and managing expectations for success.
By Bryan Powell | By following these steps, any organization can navigate significant change with confidence and continuity.
By David Keith | Prioritizing diversity, evolving leadership structures, nurturing emerging leaders, and fostering a sense of ownership drives innovation and collaboration.
By Daniel Houf | Build a resilient design firm with quality work, attentive service, and a strong team for long-term success and adaptability.
By Liisa Andreassen | Senior principal and president of 19six Architects (San Luis Obispo, CA), one of the oldest and most established architectural firms in California.
By Keyan Zandy | Generation Z can teach older generations valuable lessons about how they think and view their work.
By Kyle Lawson | Modern chief financial officers have evolved from controllers to multi-faceted strategic catalysts.
Jerrod Hogan, CEO of OWN, Inc., discusses how his unique journey to leadership, influenced by his upbringing and a life-altering event, led him to transform his firm into an employee-owned company. This change fostered growth, client satisfaction, and...
Zweig Group announces Brian Bowers of Bowers + Kubota Consulting as the recipient of the 2023 Jerry Allen Courage in Leadership Award, which recognizes outstanding accomplishments through leadership in the AEC industry.
By Alexis Eades | Rapid company growth and shifting circumstances require intentional efforts to maintain and shape a company culture that serves everyone.
By Kyle Ahern | A look at some of the trends from this year’s Best Firms To Work For award program.
Bill Mandara of Mancini Duffy, Benjamin Alper of Severud Associates, and Joe Levi of Pavarini McGovern discuss the importance of collaboration in managing large-scale projects and the inherent challenges that come along with tackling a complex...
Zweig Group client McCoy Collaborative Preservation Architecture has joined TreanorHL’s Historic Preservation studio.
Zweig Group announces the winners of its 2023 Marketing Excellence Awards, which recognize outstanding and effective marketing in the AEC industry based upon overall creativity, messaging, results achieved by the campaign, and level of design.
This interactive tool will allow AEC firms to compare performance to peers, empowering them to take steps to strengthen DEI&B efforts.
By Liisa Andreassen | Founder of Indigo River (Nyack, NY), a certified Women-Owned Business Enterprise committed to helping our society evolve together with our environment.
By Lindsay Young | Investing in marketing helps you grow, recruit employees, and gets you the projects you want to work on.
By Justin Smith | Instead of waiting for the perfect project manager to appear, invest in developing these valuable professionals within your firm.
By Clay Worley | Don’t be paralyzed by the many workplace changes we’re experiencing; instead embrace new expectations to the benefit of your company and employees.
By Mike Woeber | What really changed with the federal research and development credit for 2022 tax purposes.
Zweig Group has announced its client ISG has acquired ETHOS Design Group. Will Swearingen, Zweig Group's director of ownership transition, led ISG through the transaction.
Zweig Group advisedShumaker Consulting Engineering and Land Surveying through its acquisition by HUNT Engineers, Architects, Land Surveyors & Landscape Architect, DPC.
By Tim Dunn | If you want to hire people with diverse backgrounds and experiences, it’s important to understand them and provide a comfortable, motivating space for all.
By Liisa Andreassen | President of Prairie Engineers, P.C. (Columbia, IL), a firm made up of engineers, surveyors, and scientists focused on solving problems for public and private clients.
Zweig Group is excited to announce the addition of Sara Karstetter, MBA in the role of Mergers & Acquisitions Advisor, and Storm Bureau, in the role of Client Services Coordinator, to the ZG team! Sara brings 20...
By Stefanos Word | Investments of time and effort need to be made with younger engineers to effectively transfer technical and communication skills and establish robust future leaders.
Zweig Group is excited to announce the addition of Keith Sequeira in the role of Director of Data Analytics, and Ying Liu in the role of Strategy Advisor, to the team. Keith is a collaborative...
By Ross Stuart | What does the future of remote work look like in the AEC industry and how do managers adapt?
By Amber Milot | Creating a recruiting culture and focusing on retention are business savvy strategies to help your organization continue to thrive in today’s job market.
By Alexis Eades | You can work to improve retention by promoting a positive culture, giving employees autonomy and empowerment, and actively showing appreciation.
By Justin Smith | Explore uncharted territory for the opportunity to access a more resilient future.
By Liisa Andreassen | They are the CEO and president of RDG, a firm made up of architects, artists, engineers, landscape architects, and planners with a passion for design.
By Peter Atherton | If we can establish trust, clearly communicate what winning looks like, and have a unifying mission and vision, we will never need to limit our success to any location.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic...
By Heidi Blau | The hybrid model seems to be here to stay, but firms will need to strengthen their design, social, and professional development activities to keep their practices engaging.
By Christina Zweig Niehues | Your firm needs to be where conversations are happening – online.
CWE, a 40-person civil and environmental engineering firm providing public and private infrastructure services to clients throughout California, has acquired RFE Engineering, Inc. (RFE), located in the Greater Sacramento area of California. The acquisition increases CWE’s geographic...
By Jerry Holder | Three lessons learned from stories of leaders’ successes and failures – and their ramifications.
By Roger Marquis | It’s in your project’s best interest for you to pay special attention to this person and find ways to get to know them better.
By Brittney Odom & Eduardo Smith | In today’s fast-paced and mostly remote work environments, the processes described on paper often don’t resemble the way work is actually conducted.
By Liisa Andreassen | President of Dewberry (Fairfax, VA), a nationwide planning, design, and construction firm with more than 50 locations and more than 2,000 professionals nationwide.
Zweig Group, a full-service AEC management advisory firm, announced its client TowerPinkster merged with Kovert Hawkins Architects in October 2021 to create a stronger and more geographically diverse design firm. Together, the firms boast nearly...
On this episode of The Zweig Letter podcast, we sit down with Allan Tsang and Dan Oblinger, professional negotiators from Oblinger & Tsang. We had a far-ranging conversation about negotiation and active listening for design...
By Tom Godin | A look back at 2021 – and ahead to 2022 – through the lyrics of Billy Joel.
By Liisa Andreassen | Managing partner of Svigals + Partners (New Haven, CT), an architecture and art firm that helps communities thrive by creating environments that build upon who they are.
By Liisa Andreassen | President at MWM Design Group (Austin, TX), a firm that continues to embody its founders’ core values of personal integrity, responsibility, and service.
By Matt Hoying | Implementing strategies to enhance collaboration can lead to better projects, better productivity, and better profits.
By Gustavo Rodriguez | A collaborative design process where a diversity of voices are present and have ownership allows room for new ideas and points of view to emerge.
By Julia DeFrances | It’s natural to want to go back to normal – but remember that employees are your firm’s most important asset, and their needs are critical to your continued success.
By Liisa Andreassen | President and CEO of Haley Ward (Bangor, ME), a 100 percent employee-owned technical consulting firm, offering a range of engineering, environmental, and surveying services.
By Tim Schroeder | By focusing on teams, you could deepen employee engagement, enhance communication, and improved your firm’s agility.
BySeth Carlton | Explaining things in overly technical terms could result in your message getting lost, so find ways to simplify so the most important ideas are grasped by everyone.
By Liisa Andreassen | CEO of HLB Lighting Design, Inc. (New York, NY), an internationally recognized design firm focused on architectural lighting for both interior and exterior environments.
By Jamie Claire Kiser | The decisions firms make today will determine the talent available for the next professional generation.
By Liisa Andreassen | CEO of Garmann Miller (Minster, OH), a multi-discipline design firm that impacts communities through dedicated service and smart design.
Zweig Group is excited to announce the addition of Shirley Che to the team in the role of Marketing Manager. Shirley is a data-oriented creative with a passion for connecting communities to resources. She holds...
Allan Tsang and Dan Oblinger discuss negotiation, active listening for design professionals, telling clients “No!” and more in this episode of the podcast.
By Stephen Lucy | In the past year, we’ve learned a great deal about how we can do better and have begun to seize opportunities created by 2020.
By Liisa Andreassen | President and CEO of Bala Consulting Engineers (King of Prussia, PA), a multi-disciplined design firm with an environment designed for relationships to thrive and careers to flourish.
Through recessions and tough times, innovations explode as people are forced to slow down and think. Many are already working on the next big thing for their business. Are you?
Positively impact your firm’s retention rates by turning abstract ideas into actionable goals.
The texture of varying beliefs, values, and backgrounds inform how we see the world, and are at the very core of our ability to serve our clients and community.
We need to remain flexible for the foreseeable future as we continue to determine what is resonating with our clients.
By Mark Zweig | Firms in this business are quickly sorting themselves into two categories – those that are doing better than ever post-COVID-19, and those that are doing worse.
By Kyle Ahern | The impressive data collected from Zweig Group’s Best Firms To Work For and Hot Firms continues to provide valuable insight into the AEC industry.
By Eduardo Smith | It’s more important than ever to stay close to our clients, to understand their changing needs, and to help them achieve their business goals.
Lean methodologies can truly move the needle in an industry beleaguered by workforce shortages and increasingly pressed for our most valuable commodity – time.
By Phil Keil | Developing a legacy-building strategy requires looking within to the sources of your greatest purpose and potential.
Owner and managing partner at Batture, LLC (New Orleans, LA), a firm dedicated to delivering outstanding results while creating powerful social and environmental change.
As an accomplished speaker, consultant, trainer, and business coach, Wilburn helps professionals become better leaders, better communicators, and better people.
James Garrett, founder of 4RM+ULA Architects in St. Paul, Minnesota, discusses George Floyd, racism in the design industry, the challenge in designing memorable structures, and James' family history in St. Paul.
President and CEO of Integrated CM Solutions (San Antonio, TX), a program/construction management firm that’s had more than $800 million worth of projects since 2015.
IMEG Corp (Rock Island, IL) acquired the structural engineering service arm of Cardno (Houston, TX), which specializes in structural design and forensic engineering and operates with offices in Texas and Virginia. Link to Details LRE...
President and CEO of the North American operations of Mott MacDonald (Iselin, NJ), a $2 billion global management, engineering, and development firm.
Communication, decentralized decision-making, and rapid assessment and implementation are key, in both disaster response and your business.
By Mark Zweig | “Profound changes are coming to our industry. As is always the case when the external market makes huge shifts, those companies that can adapt will do well.”
For firm leadership, marketing may not always be top of mind. For your marketing staff, it is. Make sure they have a seat at the table.
“Whether or not our businesses survive is going to be up to our response to the problem as leaders. It won’t be easy, but this, too, shall eventually pass.”
“To maximize your chances for success, remember you are in the consulting business. Keep these points in mind as you guide the growth and development of your business.”
Through solid communication, planning, and leadership support from both organizations, a smooth transition is under way.
Phil Keil, Zweig Group’s director of strategic services, knows how to put the pieces together to craft unique strategies and implementation plans for AEC firms.
Managing a client’s expectations is a delicate art that requires planning, restraint, and diligence.
Implementing a formal, systematic safety program will benefit you, your employees, your clients, and your greater community.
As Zweig Group’s director of ownership transition, Will Swearingen understands the emotional stakes at play when a firm founder decides it’s time to pass the torch.
Exercise these 12 roles with care and you will be surprised by how many admire and understand why your firm has grown so successfully.
Founders of HILGARTWILSON (Phoenix, AZ), an exemplary multidisciplinary firm that was formed in the middle of the Great Recession.
They count, so gather your leadership team, find the set of behaviors they admire, and make them part of your mission and vision.
FAYETTEVILLE, AR (November 11, 2019) – Zweig Group’s commitment to promote diversity as a means to combat recruitment and retention challenges in the architectural, engineering, and construction (AEC) industry is realized with 2020 launch of...
Intertwined programs achieving greater diversity and transparency for TLC Engineering Solutions, Inc.
Prepare and execute a plan for balance and growth in the three biggest areas of your engineering career: technical ability, social skills, and stewardship of the profession.
Whether it’s growth, ownership transition, diversity and inclusion, or technology, firms shouldn’t shy away from change if they want to be successful.
Portland office leader for PCS Structural Solutions believes in the legacy of engineering as a community builder.
As firms suffer from a shortage of experienced design and construction professionals, the industry finds itself in the middle of a talent war.
A good attitude and honest effort are central to California engineer’s mission to build a meaningful career.
“Anyone who owns a business today will be better off if they accept certain ‘truths’ about their business, and business in general.” Anyone who owns a business today will be better off if they accept...
If you are looking for a training program that covers all the basics, Zweig Group has what you and your team needs. Our Excellence in Project Management training program was developed to support project managers...
When your firm hires a young person to fill a newly created position, make sure you give them the support they need to grow into their role. Starting a new job is intimidating. But starting...
One of the most coveted characteristic traits an engineer can possess is also one of the most elusive.
(West Palm Beach, FL – January 2, 2019) National design firm WGI is pleased to announce it acquired Texas-based BIG RED DOG, INC. (BRD), a firm with a reputation in the industry for intelligent disruption,...
The process must be deliberate and multifaceted, but don’t forget the human touch. Be yourself and enjoy finding clients that reflect your values. Recently, I had a conversation with a very busy, newly promoted division...
“Clients, co-workers, partners – they aren’t always completely forthright in their communications. Despite this fact, your success ultimately depends on understanding them.” If you work in an AEC firm as a leader or manager, it’s...
I have said it before. I am worn out from all the talk about leadership versus management, Level 5 leadership, servant-leader leadership, and the rest of it. The “L” word – leadership – sure is...
If your firm makes a sincere effort to learn, teach, develop, innovate, and improve, old and new hires alike will notice. As president of a 400-person design firm, one of my favorite activities is one-on-one...
The new generation brings a lot to the table, much of it good, so lighten up, be honest, and enjoy yourself as you roll up your sleeves and work. By 2020, nearly half (46 percent)...
In yesteryear, leadership could get away with glaring inconsistencies, but these days, young professionals aren’t having it. In my last article, “Prove It,” I explained why organizational trust, employee choice, in addition to path and...
If you haven’t created a culture of cyber security, you’re asking for big trouble, like long-term damage to your firm’s reputation. Protection from cyberattacks involves much more than firewalls and encrypted passwords. Of course, these...
It’s not about taking one step, but about taking 10. This could also be painful, but there’s a lot of additional revenue on the back end. The employee utilization rate is one of a handful...
With the promise of passion, collaboration, and positive impacts on local communities, Blueline, based in Kirkland, WA., recently announced its merger with The LA Studio, a firm based south of Seattle in Tukwila. The merger...
FAYETTEVILLE, Ark. (June 5, 2018) – Zweig Group has announced the winners of the 2018 Marketing Excellence Awards. The Marketing Excellence Awards recognize outstanding and effective marketing in the architecture, engineering, planning, and environmental consulting...
As hot as merger and acquisition activity in the A/E industry is – and it is hot (we probably get two or three calls/inquiries/RFPs a day now) – internal transition – selling from employees/owners to...
Planning and preparation are crucial if you want to take care of your people, take care of your clients, and get your firm back to doing business. Hurricanes, bomb-cyclones, catastrophic floods – a well-considered plan...
The well-being of your staff cannot be sacrificed for other priorities such as production, profitability, and convenience. As the director of health and safety for an AEC firm, I often find myself asking, “What is...
I was thinking about social media and what a phenomenon it is and how it is now such a big part of our culture. Even though the odds are against it, you may be someone...
Tribes provide compelling places for support, validation, and direction, but tribalism cannot be allowed to thwart a firm’s success. I chose psychology as a major in college because I thought it would help me understand...
Social responsibility can be one of the biggest and most powerful marketing and recruiting tools at your disposal, but be careful. How much should your firm be concerned with social responsibility? And are charitable donations...
The meet and greet is great, but making long-term friendships is even better. Come to the Hot Firm conference in Dallas this year (Sept. 20-21), and bond with your peers. The 2017 Hot Firm and...
Do you have a job interview on the near horizon? If so, do your research, stay on topic, and don’t forget to wear a nice pair of shoes. A close architect friend of mine recently...
Do your clients really love you? And do you love them? Before jumping into a big contract, you might want to know. Something I learned a long time ago has to do with my relationship...
President and CEO of McAdams (Best Firm Civil #17 and Hot Firm #29 for 2017), a 180-person civil engineering firm based in Durham, North Carolina. By Liisa Andreassen Correspondent “There are many challenges with growth,...
President and CEO of VHB, (Best Firm Civil #23 and Hot Firm #46 for 2017), a 1,400-person firm based in Boston, Massachusetts. By Liisa Andreassen Correspondent “Listening, of course, is incredibly important,” Carragher says. A...
If that’s your justification for not having a marketing department, you’re either blessed with a super team of all-stars, or you’re kidding yourself. I can’t tell you how many times I’ve had an architecture/engineering firm...
Sustainable design is becoming a must, but you need to drill down to the roots of every project to get the most out of the process. First, full disclosure, I have never been a “climate...
You might think about ditching the fancy slideshow in favor of something much more engaging and authentic – the story of your firm and its people! We’ve all been there; the highly anticipated meeting with...
Do you want to win a project, identify a new service offering, or attract a new employee? Pick the right medium and have at it! Humans have been communicating through stories for more than 25,000...
A lot of what people call “cheese” these days really isn’t. When you’re talking about Kraft Singles, or Velveeta, for example, you aren’t talking about cheese. You are instead talking about “pasteurized, processed cheese food.”...
They go hand in hand, and both need regular maintenance if they are to be positive. Take a look at your firm and make adjustments if necessary. A company with a great culture can, and...
Mick Gronewold, Principal, Fehr Graham Principal at Fehr Graham (Hot Firm #72 for 2016), a 170-person engineering and environmental firm based in Rockford, Illinois. By Liisa Andreassen Correspondent “If you ain’t falling down, you aren’t...
When you think about it, management of the design process for a complex construction project is all about accomplishing things through others. Many different people have to come together to get something done by a...
President of Environmental Partners Group, Inc. (Hot Firm #22 for 2017), a 55-person firm based in Quincy, Massachusetts. By Liisa Andreassen Correspondent “Their problems need to be your problems,” says Gabriel, referring to the client-firm...
President of WestLAND Group, Inc. (Best Firm #41 Multi-discipline and Hot Firm #45 for 2017), a full-service civil engineering and land surveying firm based in Ontario, California. By Liisa Andreassen Correspondent “It’s important to identify...
Albuquerque, N.M. – Tenants of a new, build-to-suit building – Souder, Miller & Associates (SMA), one of Albuquerque’s largest engineering, environmental, and surveying firms; along with New Life City Church, a growing Albuquerque church –...
When a client selects another firm, learn why and stay in touch. Who knows, you just might win the next round. Think back to your childhood. Did you play on a sports team that had...
Generational ownership and leadership transitions pose unique challenges. Anyone you promote to the highest level must be cut from the right cloth. The statistics bear repeating: Most professional services firms are aging at the top....
Regardless of what else the future holds for B2B marketing, one thing is certain: Content marketing is here to stay. Marketing communications. Social media. Graphic design. Media relations. Proposals. Internal communications. Event engagement. Brand management....
We’ve all experienced it. It usually happens on a Monday but it could be Friday or any other day of the week. I’m talking about when one of your most senior people surprises you with...
They count, and they need to be made across numerous fronts if you want to get your foot in the door with a new client. As the saying goes, first impressions count. Although much of...
For multi-office firms, it’s important to monitor overhead allocations so one region doesn’t consume more than its fair share of resources. Here’s the issue: Department managers, regional managers, and office managers all question the general...
We often talk about compatibility in the context of marriages. Oftentimes, when there’s incompatibility, one spouse tried to change the other. We all know how well that works out! It rarely does. If people aren’t...
If growth through M&A is part of your strategic plan, be prepared to embrace the integration process with an open mind. Last week we discussed strategic planning and how it is an integral part of...
Business planning in an AEC firm is such a critical function. It really is one of the key roles of the CEO. Yet we seem to struggle with it. Here are some of the ways...
Chairman and CEO of Maser Consulting P.A. (#12 Best Firm Multidiscipline and #16 Hot Firm for 2016), a 650-person firm with 22 offices across eight states. By Liisa Andreassen Correspondent “The most important formula for...
CEO and founder of Comprehensive Environmental Inc. (Best Firm #3 Environmental for 2016), a 30-person firm headquartered in Marlborough, MA. By Liisa Andreassen Correspondent A cornerstone of great project management? “Be available,” Pannetier says. A...
Wold Architects and Engineers, based in St. Paul, Minnesota, recently acquired Ruck Pate Architecture, a move that expands Wold’s presence in Illinois by adding design capabilities and enhancing services offered to its clients. Jamie Claire...
You and your team need to have a global understanding of your firm so the right people are in the right places to best serve the client. This marks the first column I’ve contributed to...
What can I do for you today? As it turns out, perhaps not a whole lot, but in a crunch, a little can go a long way. It’s a simple enough question. But how often...
President and CEO of Jones|Carter (Best Firm Multidiscipline #17 and Hot Firm #18 for 2016), a 465-person engineering firm based in Houston, Texas. By Liisa Andreassen Correspondent “The board must conduct itself as a board...
Should you buy a firm or sell yours? That’s the question, and regardless of the answer, there’s a lot that goes into a successful merger or acquisition. In the ever-evolving AEC industry, both large and...
President and one of the founding partners of San Diego-based Rincon Consultants, Inc. (Hot Firm #35 for 2016), a 115-person environmental planning and engineering firm. By Liisa Andreassen Correspondent Mike Gialketsis shares his insights on...
Claims are not like fine wine – they do not get better with time. So take these four steps to assess and manage potential exposures. Design firms are always looking for ways to increase revenues...
Alabama firm looms large along the Gulf Coast, and a lot of that’s due to a laser focus on service and always starting out at the top. By Liisa Andreassen Correspondent Years ago, while working...
Recognizing hard work and celebrating a job well done is common practice at HED. Whether it’s a thank you note or another form of congratulations, success is celebrated. As a firm that’s been around for...
Through enlightened business practices, young firm leaders are embracing a world of freedom, harmony, prosperity, and compassion. It’s energizing to be around young entrepreneurs with exciting ideas. My wife and I are honored to be...
Over the years, we have developed work styles that are not good for our physical, mental, or emotional health, but that can be changed. Taking these tips to heart can really change the health of...
Hiring good people isn’t easy, and hanging onto them is just as difficult. When you find the right person, offer an excellent benefits package. By Gale Associates Inc. Best Firm #4 Multidiscipline for 2016 Recruitment...
1. The competition for skilled labor will increase. This will lead to more employee turnover, higher wages, and an uptick in inflation. The unemployment rate will remain near 5 percent nationally, but the number of...
A command of soft skills is essential to delivering a project that’s on time, on budget, and with no surprises. If you’re in the business of infrastructure and you manage projects, staff, or both, you...
By William Quatman | We all know negotiating enforceable contracts is part of the game, but in case you forgot a few things, here’s a refresher.
A visionary rather than a command-and-control type of leader, Mike Sanderson has a musical side to him that some might find surprising. By Liisa Andreassen Correspondent He doesn’t like the word “client.” He prefers “customer.”...
While the numbers behind failure are staggering, when you look at the characteristics of successful M&A transactions, the math is pretty simple. M&A transactions can fall apart for dozens – maybe even hundreds – of...
If you figure out the answer to that all-important question on the front end, you’ll have a great chance of closing on the right M&A deal. One of the key responsibilities of any business owner...
Did your interns live the dream? If so, great, but if not, it might be time to retool your program by taking these six simple steps. As a communications major with an interest in broadcast...
While the numbers behind failure are staggering, when you look at the characteristics of successful M&A transactions, the math is pretty simple. M&A transactions can fall apart for dozens – maybe even hundreds – of...
Earthquake engineer Kit Miyamoto travels the world to dispense knowledge and training to those who need it most – those who have lost it all. By Richard Massey Managing Editor Globetrotting structural engineer Kit Miyamoto,...
McMahon Associates celebrates its accomplishments as it moves into a new era with continued focus on staff, shareholders, and clients. By Liisa Andreassen Correspondent Exciting things are happening this year at McMahon Associates, Inc. (#21...
While the numbers behind failure are staggering, when you look at the characteristics of successful M&A transactions, the math is pretty simple. M&A transactions can fall apart for dozens – maybe even hundreds – of...
It happens to all of us at some point. Maybe we have even done it ourselves. What I am talking about is when a key person quits unexpectedly – they jump ship. It could be...
In the AEC marketing world, proposals are usually treated as business as usual, but I believe we need to make them personal. I will be celebrating my 20th wedding anniversary on June 1, 2016, (I...
Today’s workforce is multigenerational, so those with experience and seniority must learn to understand, and teach, younger colleagues. I was born in 1944, a couple of years before the Baby Boom. But my values and...
Smith Seckman Reid, Inc. (Nashville, TN), a 375-person engineering firm, is the fifth place winner in the Online Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for its new website. SSR leadership wants to...
G2 Consulting Group (Troy, MI), a 50-person engineering firm, is taking home fourth place in the Integrated Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for its integrated marketing strategy. In April 2013, G2...
FAYETTEVILLE, Ark. (May 29, 2015) – Zweig Group successfully completed a strategic search for Wold Architects and Engineers (St. Paul, Minn.). Wold A&E is a 150-person industry leading service provider for public sector education and...
Hot buttons, communication preferences, politics are just a few elements to know how – or how not – to address. It occurred to me the other day how crucial it is to really know your...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 997 Originally published 3/4/2013 HR, recruiting and hiring teams also need to take a critical look at their operations, so make use of...
PM Perspectives: Project re-planning This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 990 Originally published 1/14/2013 Even with a solid plan, some projects will just require a new start. One of...
Check out the similarities. It’s a chase. There’s anticipation of a meeting, a presentation of your value proposition, and a general nervous excitement that comes from both making sales calls and being in the dating...
Press Release: October 28, 2011 FAYETTEVILLE, Ark. (October 28, 2011) – To recognize philanthropic efforts and acknowledge those in the A/E industry who are making a difference for the greater good, ZweigWhite and Deltek, Inc....
Press Release: June 24, 2011 FAYETTEVILLE, Ark. (June 24, 2011) – Country clubs, health clubs, and other social clubs have historically been places where one could go to make new contacts and entertain clients. For...
Press Release: March 28, 2011 FAYETTEVILLE, Ark. (March 28, 2011) – ZweigWhite’s first course in its new Project Management eLearning Inititative—“Managing Project Communications”—recently achieved approval by the American Institute of Architects (AIA), allowing course takers...
By Jeff Clark From a personal viewpoint, I often wondered in the past what I would say, and with such frequency, on this celebrity-glamorized and ego-centric platform called Twitter. I’m not John Mayer and if...
Press Release: February 22, 2011 FAYETTEVILLE, AR (February 23, 2011) – ZweigWhite’s new eLearning courses offer easy, convenient project management (PM) training ideally suited for today’s time-pressed, on-the-go professionals in the architecture, engineering, planning and...
When business starts hurting, employee morale suffers immediately. Employees who are laid off can become disgruntled, and the ones remaining start wondering if they’re next out the door, which often degenerates into an awful work...
I hear the question all the time: “How can we make good project managers out of our people?” The answer— like it or not— is, “You may not be able to make good project managers...
Though I’ve always known it, I don’t think I’ve ever written about it— running an ethical business that is socially responsible can pay big dividends. The fact is that the more educated your clients are,...
Just about everyone in the A/E or environmental business thinks that they have strategies. I don’t think many really do because most people don’t even know what strategies are. “Strategies” are philosophies— your core philosophies...
I recently accepted a more permanent position at The Walton College of Business, part of the University of Arkansas at Fayetteville. My role is teaching entrepreneurship classes to undergraduates, as well as promoting our entrepreneurship...
I know structural engineers who make over $1 million a year. I know landscape architects in larger firms who achieve a 4.22 raw labor multiplier on all the work they do. I know architects who...
Sometimes it’s amazing how little things change, huh? The challenges of implementing change, the myth of the dual career path, the hassles of poorly performing principals, the confusion resulting from messy office environments, why firms...
In the nineties, executive coaching became a popular management fad, particularly outside of the A/E/P and environmental industry. So while budget cutbacks in Fortune 500 and high-tech companies have eliminated a lot of these expenditures,...
I spoke last week at the Iowa Engineering Society’s Annual Meeting in Cedar Rapids. My topic was “The Future of the Engineering Profession: Engineers as Leaders.” But before I get into that, I want to...
A lot of firms in our business are going through some serious introspection. And if they aren’t, they probably should be. Change is occurring at an accelerating pace. Yesterday’s hot firm may be a dog...
We give out a lot of advice to our clients. Some of it’s free, but we get paid for most of it. In our business, just like yours, clients are usually happy when you first...
Good professionals have a lot in common— no matter what their profession. Take my six year-old’s kindergarten teacher, Ms. Donohoe. Many of the professionals working in design and environmental consulting firms could learn a thing...