Better insight for better employee experience
By Shirley Che | Improving employee experience may be the AEC industry’s most important group project.
717 results found for “Best Practices”
By Shirley Che | Improving employee experience may be the AEC industry’s most important group project.
By Mark Zweig | Work/life balance sounds appealing, but real careers and real lives are built through integration.
By Matt Cooper | Most AEC firms stall at key growth stages where outdated people, processes, and technology can no longer support scale.
By Morgan Stinson | AEC firms win when purpose, not profit, drives client experience.
By Zachary Strickland | Successful program managers anticipate risks, guide tough conversations, and create confidence amid complexity.
By Michael DiOrio | Modern AEC firms win by connecting specialized systems intelligently, choosing APIs or stored procedures based on performance, scalability, and integration needs.
By Mark Zweig | Never give up, act decisively, share the numbers, and lead by example to build a stronger, more resilient firm.
By Brad Wilson | ESOP success in AEC firms depends on financial discipline, clear governance, and treating employee ownership as a lasting cultural investment.
By Liisa Andreassen | President and co-founder of Peralte-Clark, LLC, a firm that specializes in managing, planning, designing, and implementing public and private infrastructure projects.
By Ricardo Jesus Maga Rojas | To succeed against recruiting and retention challenges, firms must prioritize growth, flexibility, and belonging to empower emerging leaders.
By Jeff Adams | Maximizing AEC M&A potential requires proactive financial planning, risk management, and trusted advisors to secure lasting success beyond the deal.
By Nam Douglass | Neglecting immigration compliance during mergers or acquisitions can expose firms to costly consequences.
By Robert Jones | Government contractors in AEC must understand and follow GAAP to meet compliance standards, secure contracts, and ensure accurate financial reporting.
By Will Swearingen | Selling your firm requires early, intentional prep to maximize valuation, avoid risks, and ensure successful transition.
By Mark Zweig | Practical career advice for new AEC graduates on landing a great job and accelerating early career success.
By Nam Douglass | Firms that critically consider how best to leverage this tool today are better positioned to win the projects of tomorrow.
By Sara Parkman | Zweig Group’s 2025 Rising Stars share what inspires purpose, loyalty, and change in the AEC workplace.
New data shows rising transparency, increased health benefits, and shifting workforce priorities. Zweig Group , the leading provider of management consulting, research, and education for the architecture, engineering, and construction industry, is proud to announce...
The 2025 AEC Innovator Award, presented in partnership with KP Reddy Co., is the first and only innovation assessment and award for AEC companies.
“I think the employee experience—and we've seen over the last five years how important the employee experience has been with how tight the labor market has been and how everybody is competing for the same...
By Javier Suarez | Companies should focus first and foremost on “doing” and then worry about “saying” what they are doing.
By Lauren Martin | The standard of care for architects and engineers is evolving as climate change, disasters, and emerging risks reshape industry expectations.
By Tom Mesk | Prioritizing personal well-being and balance enhances workplace culture, productivity, and presence while preventing burnout and endless to-do list cycles.
By Sarah R. Adams-Slominski | Step back and check in on how your employees are doing, learn what they care about, and discover what helps them stay engaged in their work.
By Ezequiel Tovar | These common leadership mistakes hinder the growth and success of your business.
By Jane Lawler Smith | Marketing professionals are the unsung heroes of the AEC industry, driving synchronization, strategy, and success in securing projects.
By Matt Gross | Build success by fostering strong culture, investing in people and infrastructure, prioritizing cybersecurity, and planning strategically.
By Jordan Wilson & Dawson Fercho | The Republican reconciliation package consolidates energy, border, and tax policies, potentially reforming Section 174.
By Sara Parkman | The 2024 Rising Stars shed light on how the next generation of AEC professionals is driving innovation and strengthening firm culture in a rapidly changing environment.
By Sarah R. Adams-Slominski | Team leaders can more effectively manage employees of all ages through strategic communication practices.
Haley & Aldrich, a national environmental and engineering consultancy, has acquired The ELM Group, an environmental and engineering consultancy based in Pennsylvania and New Jersey.
By Mark Zweig | Limited office interaction, unclear business plans, and overly structured communication can prevent employees from understanding the firm’s big picture.
By Liisa Andreassen | President and CEO of Vierbicher (Reedsburg, WI), a community planning and engineering firm that is a proven partner for thriving Wisconsin communities.
By Liisa Andreassen | Chief administrative officer at UES (Orlando, FL), a privately held, rapidly growing engineering and consulting firm and No. 1 Hot Firm four years in a row.
By Mark Zweig | Firm owners should consider adding key employees to ownership for motivation, transition planning, and financial strength – before it’s too late.
By Alicia Kamischke | This is a versatile segment of your organization that should be tailored to best fit your company structure, strengths, weaknesses, goals, and needs.
By Mark Zweig | These 10 things will make a difference if you are serious about making your people more entrepreneurial.
By Matt Verderamo | Three simple but impactful strategies to shift your mindset from needing more to getting rest.
By Ying Liu | The hidden signs your firm’s plan is neither strategic nor growth-driven.
Zweig Group announces its client The HFW Companies has finalized yet another new strategic growth partnership in 2024, this time with Dallas, Texas-based civil engineering firm KFM.
By Stephanie Putzke | As the AEC industry continues to push boundaries, the importance of building relationships has emerged as a cornerstone for success.
By Monica Heil | It is essential to develop high-performing staff and provide them with opportunities to elevate themselves into leadership positions within our firms.
By Jennifer Haddad | When leaders combine a strong company culture with workplace flexibility and employee empathy, they can create an environment where hybrid work can thrive.
By Mark Zweig | If you take an honest look at people who are really good project managers, you’ll find they have some specific personality traits and abilities that lead to their success.
By Mark Zweig | There are things firm owners can do to awaken the latent entrepreneurial spirit lying dormant in some (if not all) of their people.
By Adrian De la Garza | CEO of UES, an industry leader with more than six decades of experience in geotechnical engineering, materials testing, environmental consulting, and more.
By Jeremy Clarke | The past few years have had a lot to teach us about winning the war for talent.
By Shirley Che | A spotlight on progress and valuable resources for workplace diversity, equity, and inclusion initiatives.
By Sara Karstetter | AI is a hot topic with numerous applications in AEC, though navigating the options can be overwhelming.
By Lauren Martin | Avoid confusion with your client (and with potential fact finders) by defining your role on the project from the very outset.
By Luci Hogue | Whether you love your job and want to get to the next level or if you’re feeling unsatisfied in your current position, these tips may help gain perspective.
By Mercedez Thompson | A firm’s approach to proposal development greatly impacts how marketing and proposal professionals do their job and how they understand their role.
By Travis White | If you want your firm to be an early adopter, you must be aware of this new technology and be willing to adapt.
By Tom Godin | An org chart can be an invaluable tool for your business because it provides clarity and communicate roles.
By Fran Curtis | You’re shaping the next generation of leaders, so it’s important to be available to junior staff who are looking for a mentor.
By Raoul Rañoa | There are various techniques and tools you can use distill complex data into digestible and actionable insights.
By Chad Coldiron | AEC firms must offer variety, identify employee interests, and create a positive work environment to retain top talent.
By Justin Smith | Instead of waiting for the perfect project manager to appear, invest in developing these valuable professionals within your firm.
By Mark Zweig | Things are only going to get more competitive, so it’s time to raise the bar with your marketing.
Janki DePalma – the senior associate and director of business development at Kirksey Architecture – discusses active listening, empathy, building relationships, and the importance of psychological safety in the workplace, especially for women.
By Keyan Zandy | It’s critical to take the time to develop your trust-building skills. You, your teams, and the projects you are all working on together will only benefit.
By Mark Zweig | For every situation that mandates disruption, there will be an equal number of situations that require maintenance of the status quo.
By Ying Liu | Use this tool to uncover the macro external factors that influence your company and understand how those factors could create opportunities or threats.
By Shirley Che | Participants of Zweig Group’s ElevateHER® movement are putting in the work to move the needle on the recruitment and retention crisis our industry faces.
By Lauren Rhodes Martin | As natural disasters continue to increase in frequency and severity, so will the potential exposure to the design community.
By Randy Wilburn | Podcasting is one of the best ways you can tell the story of your brand.
By Melanie Harris | Instead of making predictions about the future of work, take part in actively shaping it.
By Mark Nusbaum | Changing your perspective and striving to always be present, aware, and reassuring will inspire confidence during construction administration.
By Ezequiel Tovar | These continuing education opportunities offers valuable insight into what makes successful AEC firms stand out from the rest.
By Mark Zweig | Four things you can do to build the kind of workplace over time that good people want to stay in.
By Scott McNally | If you swing for the fence, remember the fans, watch for curveballs, and rally your team, your firm will be successful.
By Mark Zweig | If you want to be an effective leader, you must help others, build trust, and set the best example every day.
By Ernesto Aguilar | Achieving rapid expansion through both organic and inorganic growth while maintaining a strong, employee-centric culture.
By Tim Spence | With a clear purpose, empowered professionals, and a drive for ongoing development, design firms can motivate all of their employees to row together.
By Liisa Andreassen | President and CEO of DRMP, Inc. (Orlando, FL), an employee-owned, multi-discipline firm that creates innovative design solutions for infrastructure development.
By Frank McIllwain | Companies that place a high value on listening to and investing in their employees have been more effective at attracting and retaining top talent.
By Carol Martsolf | Many may find these discussions uncomfortable, but there are steps firms can take to make staff feel safe.
By Tom Godin | It’s up to leadership to recognize entropic degradation in their firms and respond energetically to restore order.
By Mark Zweig | There are so many positive aspects of this industry, and it’s important that we keep reminding ourselves and our people why this is such a great business.
Zweig Group has released the 2022 Financial Performance Report of AEC Firms. This report is a comprehensive, data-based industry resource on the financial performance, financial departments, challenges, methodology, and financial practices of AEC industry firms....
By Justin Smith | Calling the ideal plays will only work for you if your team understands the role that they each play in executing.
By Liisa Andreassen | Founder of Trahan Architects, a global architecture firm that mobilizes artistry and innovation to develop thoughtful structures that enhance quality of life.
By Justin Smith | There is a disconnect between the training and skills that firms want and need for their project managers and what they provide.
Zweig Group, a full-service AEC management advisory firm, announced its client FINLEY Engineering Group has been acquired by COWI. The acquisition is part of COWI's strategic focus on growing its presence in North America following the recent...
By Liisa Andreassen | Chief people officer at HEAPY (Dayton, OH), a nationally recognized leader in sustainable and resilient engineering design.
By Andrew Schwarz | Achieve greater business success and improve employee work satisfaction by actively working toward a more diverse, equitable, and inclusive company.
By Ted Grace | This is a cost-effective alternative for AEC leaders seeking to manage enterprise risk.
By Jennifer Waters | Employees of firms are in many ways stakeholders of an organization’s success, and they can reap the dividends in a variety of ways.
By Tangram Interiors | CEO of Tangram Interiors (Santa Fe Springs, CO), encourages leaders to be intentional about striking the right balance between remote and physical workspaces.
By John Bray | There are a few things you should consider as you expect to receive an offer for your company from a prospective buyer.
By Brittney Odom & Eduardo Smith | In today’s fast-paced and mostly remote work environments, the processes described on paper often don’t resemble the way work is actually conducted.
By Liisa Andreassen | President of Hafer (Evansville, IN), a firm that has created environments that impact people’s lives with fun, thoughtful. and inspirational design since 1978.
By Christina Zweig Niehues | We’re about to be short on leaders in AEC industry firms. It’s time to act now before it’s too late.
By Mark Zweig | Use these tactics to respond to the things that trigger you emotionally and contribute to you losing your temper.
By Liisa Andreassen | President of Lord Aeck Sargent (Atlanta, GA), an architecture and design firm with a history of creating environments people want to use and preserve.
By Kevin Johns | These five financial considerations are just a few of the measures that successful AEC firms put in place to build long-term organizational health.
By Callum Roxborough | Five ways to develop company culture and how taking these steps can improve your firm’s work environment and your business.
By Roger Marquis | What is a self-perform general contractor and why should your firm consider working with one?
By Phil Keil | There is a bridge to opportunity that can lead us to a landscape where the change we seek is possible.
By Eduardo Smith | With more work than we can handle and the current recruiting challenges we face, we need to be sure that our organizations have the foundations for sustained growth.
By WSB | In 1959, Kennedy became the first Black woman to receive an engineering degree from a school in Texas. Here, she reflects on her more than 55 years of experience since then.
By Liisa Andreassen | Owner of 3-Tier Alaska (Fairbanks, AK), a firm that specializes in land surveying and civil engineering in the interior of Alaska.
By Tim Spence | There is a third option that empowers leaders at all levels, provides a foundation for growth, and offers a sound path forward.
By Mark Zweig | Your ability to establish and maintain relationships over time is essential to your personal and business success in the A/E business or any business.
By Liisa Andreassen | President of raSmith (Brookfield, WI), a multi-disciplinary firm of civil engineers, structural engineers, land surveyors, development managers, landscape architects, and ecologists.
By Mark Zweig | An experienced and competent financial manager could make a huge difference in your company’s and your personal financial well-being.
Develop a muscle memory around follow through and follow up to get ahead in the business development game.
By Sara Parkman | President of Shive-Hattery (Cedar Rapids, IA), a multi-disciplinary architecture and engineering firm that recognizes the power of design in transforming the human experience.
By Mark Zweig | Look in the mirror and ask yourself if you are still doing what you want to do every day. Maybe now is the time to get really serious about your transition.
By Liisa Andreassen | COO of CEC Corporation (Oklahoma City, OK), a multidiscipline firm with a focus on eliminating aging infrastructure and driving community growth through innovative design.
CEO and president of SEH (St. Paul, MN), a firm that’s simplifying the world’s complex challenges by designing better places, engineering clean water, and renewing infrastructure.
By Kevin Token | A singular leader, in place for all time, might not be the best model for your firm. Consider a different way, one that plans for transitions and accommodates change.
Focus on getting stuff done and moving forward by fitting the tasks on your to-do list to either the time slot or energy you have available.
President and CEO of Payette (Boston, MA), a firm that values the close relationships it builds with its collaborators on the journey from design to reality.
By Mark Zweig | There are 10 things practically every firm in this business should do but won’t. If you try these things, your firm will be more successful.
For many leaders, business development resides outside their core competencies and comfort zone, to their firm’s detriment.
In the current economic environment, avoid costly payment disputes and counterclaims by choosing clients carefully and staying on top of your receivables and collections.
Educating yourself about these biases as well as potential strategies for mitigation can help you avoid prejudice in your decision-making.
Co-founder and executive vice president of Patel, Greene and Assoc. (Temple Terrace, FL), a firm with a mission to elevate their families, communities, and profession.
Burnout prevention is the key to healthy, growing, and resilient organizations, especially now.
By Kyle Ahern | Engage the people at your firm and they will tell you all you need to know to recruit, retain, and utilize every employee.
“Whether or not our businesses survive is going to be up to our response to the problem as leaders. It won’t be easy, but this, too, shall eventually pass.”
Leading a successful organization takes the courage to try new ideas, weather many storms, and know how to say no.
Believing in your value is the first step to success in winning on value. The next step is to walk away when clients don’t fit your new standards.
Charting a sustainable future requires a willingness to critically evaluate your firm and prepare for the year ahead.
“So many [A/E firm leaders] feel they are being pulled in so many directions that oftentimes, at the end of a day or week, it is hard to see what was accomplished.”
If you want to be a great consultant, you have to step into the client’s shoes and see the world as they do.
Zweig Group’s 2019 Project Management Report of AEC Firms presents an in-depth look at the responses of over one-hundred project managers and firm leaders in the industry. What are they doing to optimize project delivery...
President and CEO of Parametrix, a 100 percent employee-owned engineering, planning, and environmental sciences firm based in Seattle, Washington.
Sadly, fewer and fewer of us are interested in developing writing, speaking, or other communication skills as a significant professional goal.
There’s a push for architects and engineers to consider the safety of construction and maintenance workers when designing new structures.
The World Health Organization just redefined burnout and classified it as an “Occupational Phenomenon.” So, what’s next?
Use these five strategies to maximize client relationships without leaving your desk.
In this era of recycle/reuse/renew, instead of discarding boilerplate information, we should embrace it.
Unless you put yourself out there as perfect, courts will typically hold you to the standard of reasonable care if you make a mistake.
CEO of ATI (Hot Firm #43 for 2018), a California firm rooted in philanthropy, and with a bright future on the horizon.
By Phil Keil | People need something to rally behind. Identifying a mission for your firm is more than just a box to check when creating a strategic plan.
President and CEO of Hitchcock Design Group (Best Firm Architecture #7 for 2018), a 35-person landscape architecture firm headquartered in Naperville, Illinois.
President and CEO of RLG Consulting Engineers (Best Firm Structural #13 for 2018), a Dallas-based firm in business for 65 years.
Even if you’re at the lower rungs of the org chart, there are plenty of opportunities for meaningful acts of leadership.
Founder and CEO of Wright Engineers (Best Firm #1 Structural for 2018), a Vegas-headquartered firm where perfection is the goal but excellence is tolerated.
Strong emotional intelligence, empathy, and the ability and capacity to engage the ‘whole person’ move teams and projects forward.
Managing partner of McMillan Pazdan Smith Architecture (Best Firm Architecture #12 for 2018), a 260-person architecture and interior design firm based in Greenville, SC. By Liisa Andreassen Correspondent “I want to help others be successful...
“We get our greatest satisfaction from accomplishing things – yet we seem hell bent on getting to a position where we don’t DO anything that would give us that satisfaction.” I don’t know what’s wrong...
It’s a daunting task, but can result in an energized, unified organization that can withstand setbacks while gaining strength. Companies with a highly engaged workforce have seen a 19.2 percent increase in operating income; highly...
“So many firms in the AEC business are making transitions right now. Aging boomers in their 60s and 70s are selling down, and their chosen successors are taking the reins.” So many firms in the...
It’s not always flattering, but hearing from those you work for and with, and acting on it, is key to improving your products and services. We’ve all become accustomed to, and maybe a little weary...
Everything feels different. Three weeks after the 2018 Hot Firm & A/E Industry Awards Conference in Dallas, our team is still on a high. Fueled by positive feedback, a wealth of exciting ideas for Las...
Co-founder, president and CEO of WSB (Hot Firm #34 for 2018), a 475-person, full-service consulting and design firm based in Minneapolis. By Liisa Andreassen Correspondent “Early on, I paid too much attention to those who...
Come to the 2018 Hot Firm + A/E Industry Awards Conference in Dallas this September 20-21, and bring your colleagues with you! People are understandably reluctant to leave the office and their clients to attend...
President and founder of Brudis & Associates, Inc. (Hot Firm #36 and Best Firm Multi-discipline # 51 for 2016), a 90-person firm based in Baltimore. By Liisa Andreassen Correspondent “While I like to say we’re...
The well-being of your staff cannot be sacrificed for other priorities such as production, profitability, and convenience. As the director of health and safety for an AEC firm, I often find myself asking, “What is...
Honoring your clients’ business success above all else will enhance your firm’s reputation and bottom line – without compromising design. This is the third installment of a three-part discussion on the topic of job success,...
President, CEO, and chairman of the board for T&M Associates (Hot Firm #73 for 2016), a 350-person engineering firm based in Middletown, New Jersey. By Liisa Andreassen Correspondent Gary Dahms, PE, PP, CME, has been...
Understanding what fans their flames and what douses their embers will foster a more productive and fulfilling environment for everyone. Editor’s note: This top eight list was borrowed from Tony Morgan, chief strategic officer and...
An acquired firm can double your size, elevate your design reputation, and give you a foothold in a new market – if the cultures fit. Editor’s note: Design Organization was acquired by Shive-Hattery in 2012....
What we're up to Zweig Group has launched a customized and niche Online Continuing Education portal for technical and design professionals, accessible at www.ZweigGroup.com/Zlearning. Zlearning offers a variety of one-hour training options to help the...
Whether it’s a monthly email campaign, promotional event, thought leadership piece, or blog post, firms need to give marketing the time it needs to evolve. “Do you want the job done right or done fast?”...
After 14 years of teaching entrepreneurship at The Sam M. Walton College of Business at The University of Arkansas at Fayetteville, I have learned there are two paths to entrepreneurial success. The first path –...
Under threat, firms solve problems when leaders commit to the right roles and the right people to inform, inquire, and act. You’ve all been there. A room full of eight, 18, or even 80 anxious...
The ‘next big thing’ in marketing and business development is not a piece of software, but the people behind it. I recently provided a day-long marketing and business development consultation for a very well-known niche...
President of Wakefield Beasley & Associates (Hot Firm #14 for 2016), a 165-person architectural design firm based in Alpharetta, Georgia. By Liisa Andreassen Correspondent “We are a fast-paced, high-performance company, and underperformers are detrimental to...
In this episode of the TZL Lifehacker Series, Randy Wilburn and Sanjay Jenkins discuss their morning routines, the importance of having a routine, and some steps A/E professionals can take to make the most of...
‘Doing it how it has always been done’ is a recipe for failure, so try something new, like ditching the ‘max utilization’ mentality. The Achilles’ heel of the AEC industry is marketing. Many firms do...
Global firm catapults to the top spot due to meteoric gains in revenue. Firm chairman and CEO Dickerson Wright says cross-selling services is key. By Liisa Andreassen Correspondent The 18th annual Hot Firm List by...
Employees can help attract, recruit, and retain great talent in a tight labor market, so look to them as an augment for HR. A steady stream of job postings for engineers, architects, and construction workers...
Clients want to learn about your firm’s capabilities, resources, and experience, but only as it relates to them and their projects. One of the best-known songs in the Pink Floyd catalogue includes a voiceover that...
This is the first article in a new series detailing Modern Marketing in the AEC Industry. Learn how to use the tools that will make your marketing more effective without wasting your time. The Achilles’...
CEO and founder of Comprehensive Environmental Inc. (Best Firm #3 Environmental for 2016), a 30-person firm headquartered in Marlborough, MA. By Liisa Andreassen Correspondent A cornerstone of great project management? “Be available,” Pannetier says. A...
We’ve all heard about (and do) multitasking, but the real ticket is figuring out how to do one thing at a time, and do it well. Editor’s note: Perry Shea will be a speaker at...
CEO of RTM Engineering Consultants (Best Firm #37 Multidiscipline and Hot Firm #50 for 2016), a 120-person firm based in South Barrington, Illinois. By Liisa Andreassen Correspondent The Zweig Letter recently caught up with Tony...
President and one of the founding partners of San Diego-based Rincon Consultants, Inc. (Hot Firm #35 for 2016), a 115-person environmental planning and engineering firm. By Liisa Andreassen Correspondent Mike Gialketsis shares his insights on...
HELIX CEO Michael Schwerin headed into the New Year with double-digit profits and a strong book-to-bill ratio. By Liisa Andreassen Correspondent In 2001, Michael Schwerin started as an assistant environmental planning group manager with HELIX...
Georgia firm grew by nearly 38 percent last year and is poised to start working nationally, and even internationally. By Liisa Andreassen Correspondent Before founding the Foresite Group (Best Firm #18 Multidiscipline for 2016) in...
Through enlightened business practices, young firm leaders are embracing a world of freedom, harmony, prosperity, and compassion. It’s energizing to be around young entrepreneurs with exciting ideas. My wife and I are honored to be...
Philadelphia firm undertakes huge effort to improve CRM, update brand, and otherwise remain ahead of the curve. For Pennoni (Hot Firm #48 for 2016) marketing “success” can be viewed in a variety of ways –...
Move forward in 2017 with Zweig Group seminars across a range of essentials – business development, project management, marketing, and more. For a short while during my undergraduate years, I majored in management. After a...
Make project management a cornerstone of the way your firm does business, and win more work in a competitive market. By Richard Massey Managing Editor A work in progress since 2005, the Technical Core Team...
Cincinnati CEO usually operates at about 150 miles per hour, but from time to time he puts on the brakes. By Liisa Andreassen Correspondent When it comes to leading, David Arends, CEO of CR Architecture...
As we move deeper into the final quarter of the year, now’s the time to look ahead to 2017’s backlog, pipeline, and cash flow. As we move deeper into the last quarter of fiscal 2016,...
A report by the Centers for Disease Control and Prevention shows architects and engineers have the fifth highest suicide rate among 22 occupations. By Richard Massey Managing Editor A report recently issued by the Centers...
A report by the Centers for Disease Control and Prevention shows architects and engineers have the fifth highest suicide rate among 22 occupations. By Richard Massey Managing Editor A report recently issued by the Centers...
Mentorships are supposed to be two-way streets, so when you consider your program, make sure you make the right connections. The mentoring partnership is an agreement between two people to share experiences and expertise to...
Lonnie Laffen, CEO of JLG Architects, is a Bison who likes burgers and fries, a big motor bike, but not politics. By Liisa Andreassen Correspondent Twenty-seven years ago, Lonnie Laffen, president and CEO of JLG...
Demanding a resume is a good way to scare off potential hires, but your chances improve if you pick up the phone and sell your firm. One of the biggest challenges facing the AEC industry...
Independent environmental firms are increasingly rare, but out on the East Coast, CEO Eileen Pannetier has succeeded by sticking to her small-firm roots. By Liisa Andreassen Correspondent Prior to founding Comprehensive Environmental Inc. (Best Firm...
Demanding a resume is a good way to scare off potential hires, but your chances improve if you pick up the phone and sell your firm. One of the biggest challenges facing the AEC industry...
“I’m not ready to sell my business,” “I am not ready to retire,” or “business is too good right now for me to sell” are all statements you might be thinking right now, but there...
A professional firm should have professional collateral, but all too often, bad photos, poor design, and sloppy writing dilute the brand. Of course you’re not an amateur. You are a professional. You work for a...
New Recruitment and Retention Survey sheds light on key issues in finding, hiring, and keeping the best talent in the design industry. One thing I enjoy about working here at Zweig Group is that we...
Inaugural ‘Work Travel & Reimbursement Spotlight Survey’ available at pre-publication pricing Digital Publication Shows Who Will, Won’t Prepay for Employees’ Personal Travel Zweig Group, the architectural, engineering, planning, and environmental construction industry’s go-to resource for...
Digital publication shows who will, and won’t prepay for employees’ personal travel. Zweig Group has released the first of its Spotlight Surveys series, Work Travel & Reimbursement. This full-color digital product offers an in-depth look...
Although Zweig Group's M&A Survey offers a variety of responses to the question "why are you considering an acquisition", there are, essentially, only two reasons that firms pursue inorganic growth. These reasons are to either...
Keynote Title: Driving more ROI from your Existing IT Investments Speaker: Noah Eckhouse, VP Portfolio Development Description: Plenty of software vendors are anxious to sell CIOs and CFOs "the next great thing”; however, only a...
Several organizations have found that bringing financial management staff onto the project management team results in heaven-sent synergies. In Zweig Group’s consulting practice, we see many firms grapple with the interface between project managers and...
Highly profitable firms differ from others in 5 main areas; how does your organization stack up? When you see some A/E and environmental firms making record profits right now – and others still barely breaking...
Five thoughts from Mark Zweig about titles and how they are often dished out without much consideration. Title proliferation in the A/E/P business is alive and well. While intentions may be good – to keep...
Costs add up, sometimes alarmingly, so be sure to discuss reimbursements. Everyone says they don’t want to nickel and dime their client and yet getting paid for doing work and providing service is the reality...
But let’s just be clear – no one really enjoys working in a maddening environment. I was working with an engineering firm two weeks ago and we were discussing ways to improve operations. They had...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 994 Originally published 2/11/2013 Most architects and engineers never studied how to run a business, so the issue of governance becomes increasingly complex...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 994 Originally published 2/11/2013 Twitter is riddled with management experts. Mark Zweig dispels them all. I spend a little time every day on...
PM Perspectives: Project re-planning This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 990 Originally published 1/14/2013 Even with a solid plan, some projects will just require a new start. One of...
Press Release: October 27, 2011 FAYETTEVILLE, Ark. (October 27, 2011) – H. Kit Miyamoto Ph.D., S.E., often comes to face with death, emotional devastation, cholera, hurricanes, earthquake aftershocks and an array of dangerous situations –...
By Jeremy Clarke Getting top talent is still a critical priority… even in this economic environment. How so? Well, because business needs are still evolving, and employee turnover is still an unavoidable reality. All of...
By Ed Friedrichs Chairman, ZweigWhite As architects and engineers, we’re in a long-cycle business. That means we work on long duration assignments, often with extended start/stop cycles— waiting for a public hearing, an EIR to...
Press Release: September 19, 2011 FAYETTEVILLE, Ark. (September 19, 2011) —ZweigWhite, the nation’s leading consulting, publishing, and training firm for the architecture, engineering, planning, and environmental consulting industry, just released the names of firms making...
By Debbie Frederiksen Director of Marketing Consulting, ZweigWhite During my junior year of college I took an elective business course in market research. I don’t recall exactly why I chose this class, but more than...
Press Release: June 23, 2011 FAYETTEVILLE, Ark. (June 23, 2011) –Social media is quite the hot topic, but are architecture, engineering and environmental consulting firms achieving their intended goals with the use of these outlets?...
Press Release: June 14, 2011 FAYETTEVILLE, Ark. (June 14, 2011) – Firms in the architecture, engineering, planning, and environmental consulting arena appear to be investing in design process-enabling technologies that will help them face the...
By Ed Friedrichs In a fascinating recent book, Fred Reichheld asks The Ultimate Question (also the title of the book), “On a scale of 1 to 10, how likely are you to refer __________ (fill...
By Mark C. Zweig There is a lot of interest in buying and selling firms these days. We are even having six seminars/conferences on M&A this year. Our investment banking group at ZweigWhite has never...
Press Release: March 15, 2011 FAYETTEVILLE, Ark. (March 15, 2011) — Seasoned marketing professional Debbie Frederiksen has joined ZweigWhite as Director of Marketing Consulting Services, boosting the firm’s stable of expanding consulting services to architecture,...
By Christine Brack, PMP, ZweigWhite A CEC of Metropolitan Washington invited me to present a session on Effective Communication in February to their emerging leaders and other distinguished constituents. Good techniques and best practices are...
By: Mark C. Zweig On Feb. 16, ZweigWhite closed on the acquisition of the engineering media assets formerly owned by Stagnito Media. Some of these assets include the print and eMedia versions of Structural Engineering...
By Mark C. Zweig I thought it might be fun to reflect back on my 30-plus years of working in this business and assemble a list of fundamental laws none of us can get around....
Press Release: February 1 , 2011 FAYETTEVILLE, AR — Anyone who is—or wants to be—a leader in the architecture, engineering, planning and environmental-consulting fields will benefit from an MBA-style crash course offered by ZweigWhite experts...
You may think that I am crazy to write an article about recruiting when some estimates place unemployment among certain sectors of the design industry at more than three times the national average. But the...
Sometimes I think people in our business forget that the culture of the organization guides the behavior of its members. Sure— you can always have a bad apple who exhibits some crazy or bad behavior....
Project management training tends to emphasize the legal and liability aspects of what we do, along with scheduling and budgeting techniques. But, there is so much more to it beyond the science of project management....
With this week’s special focus on information technology, I thought I would take the time to sound off on a number of different technology-related topics. BlackBerries: I still think they are the greatest. I am...
Much has been written on how to be a more effective seller— lots aimed at design professionals and much more written for other industries/professions. The problem with most of this stuff is the credibility of...
I know it sounds corny, but the fact is, a client is precious. They are hard to get and harder to keep happy. We need to treat them as if they are as valuable as...
As the new year gets ready to start, most companies in the A/E/P and environmental consulting business are gearing up to hire. Sure— most of the needs are for experienced staffers— but, since there are...
As most long-time readers of The Zweig Letter know, I can’t stand it when someone quotes the latest pop management book or article. The authors are always a little too smug in the universal applicability...
Everyone in the A/E or environmental consulting business wants to turn their technical people into sellers. Not a week goes by that the desire to do this isn’t mentioned to me by someone in this...
It is so valuable… being THE place to work. What I mean by THE place is the firm that everyone wants to work at. It is the cool place, the desirable place to be, the...
Victor Goodcoat knew he had a problem. Sure— he may have been a principal at Honest Engineers for the last ten years but things weren’t like they used to be. Clients weren’t calling and he...
Terry Mitchell, senior vice president and transportation division head for MonsterFirm, Inc., knew one thing: If the firm was going to make any real money, it was going to take a new level of top...
In tough times like those we are in right now (and they could get a lot worse), it’s easy for people to lose perspective. Little problems get blown up beyond their importance. Fear takes over....
“These are the good old days,” as Carly Simon used to sing. I’m talking about the current period of prosperity for just about everyone in the A/E/P and environmental businesses. Firms are making record profits....
Just got back from the Spring Meeting of ASFE: Professional Firms Practicing in the Geosciences (Silver Spring, MD) in Atlanta. I think the management and volunteers do a wonderful job. They had about 140 top...
When you get to work with all of the different A/E/P and environmental firms that we do here at ZweigWhite & Associates, it is apparent that many firms are marching blindly ahead, doing things they...
If you consider the truly successful people you know who own and manage A/E/P or environmental firms, I think you’ll find that they think differently from everybody else. They are irreverent. They defy logic. They...
I’m convinced that it’s part of the job description for principals and managers of A/E/P and environmental consulting firms to keep reminding their employees and themselves why this is a great business to be in....
Here are 10 things about the A/E/P and environmental consulting business that they don’t teach you in college. The best clients get crapped on. I hate to say it, but sometimes we treat our best...
A/E/P and environmental consulting firms have a huge problem when it comes to retaining their best and brightest people. It’s not unusual for us to get a consulting project with a new client, and to...
There really is something to the notion that you do your best work when you feel good about what you are doing. This is especially true when you are under stress. Any professional working in...
A/E/P and environmental consulting firms are really in the business of selling time— something there never seems to be enough of. That’s why it’s important that we all use our time wisely. Here are my...
One of the most important milestones in the development of an A/E/P or environmental firm is the first time the company turns down work. Knowing what work to take on and what work to refuse...
Anyone in the business of planning, architecture, land surveying, consulting engineering, or environmental consulting knows it’s tough. It’s hard enough just to survive, much less make money. The same goes for our business. We provide...
With more than 40,000 architecture, engineering and environmental consulting firms in the U.S., most of which have less than 20 people, no one is going to tell me that design professionals aren’t entrepreneurial. If they...
The ability of an A/E or environmental consulting firm to quickly hire qualified people for any opening affects virtually every aspect of its management. I call it “supply-side human resources management.” If you think about...
The importance and difficulty of maintaining quality was driven home to me personally last month. We sent out 12,000 pieces of mail promoting a new book, only to discover after the fact that the price...