Allowlist FAQ

Help Center

Are important emails getting sent to your spam?

Make sure you never miss the latest management advice in AEC by adding to your allowlist

Adding an email address to your allowlist guarantees that its messages will be directed to your inbox rather than being flagged by your spam filter.

For Gmail Users:

  • Settings icon > See all settings > Filters and Blocked Addresses > Create a new filter
  • In the From field, enter the email address or subdomain you’d like to allow (, and then click create filter. Then check the option Never send it to Spam and click create filter a second time to save that setting.
  • For your mobile device: Open your junk folder and open a message from the email address you’d like to allow, and select Report not spam.

For Outlook Users:

  • Settings icon > Mail (on the left sidebar) > Junk email
  • Click on Add+ in the Safe senders and domains section, and then add to your safe senders list.
  • On your mobile device: Open a message from an address you want to allow, open the three dot menu at the top of the message, and then select Move to Folder. Once you select the destination folder, click Always Move from the pop-up window.

For Yahoo Users:

  • Select any message in your Spam folder, and mark it as Not Spam.
  • This will add the sender to the allowlist. If you’d like to allow an address that has not yet sent you a message, follow this navigation:
  • Settings icon > More Settings > Filters > Add new filters
  • Once you’ve added the address you want allowed, save that filter!
  • On your mobile device: Select the inbox folder icon (from the bottom left of the page), then open Spam. Select an email from an address you’d like to allow, click move and then select inbox.