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By Sarah Kinard | Economic shifts, regulatory change, technology, and evolving client expectations rarely arrive as disruption – they appear first as signals.

By Mark Zweig | The strongest project managers make the work feel clearer, calmer, and more focused from the very beginning.

By Mark Zweig | Cash flow breaks down in AEC firms when billing is delayed, collections are weak, and discipline slips across the business.

By Chris Catton | Recruiting is the AEC industry’s biggest challenge, yet most firms still operate without a real recruiting plan.

By Daryl Simons Jr. | If your retention strategy relies on appreciation events instead of competitive pay, you are already losing talent.

By Kyle Ahern | Outdated pay benchmarks are quietly undermining retention and credibility in today’s AEC compensation decisions.

By Ricardo Jesus Maga Rojas | In today’s AEC talent market, belonging may matter more than pay, perks, or policies in keeping young professionals.

By Wallace Smith | Giving back is a responsibility that strengthens communities, builds better businesses, and reminds leaders their greatest impact starts beyond the blueprint.

By Janki DePalma | A manager’s guide to building a culture where recovery is respected, contribution is sustainable, and being seen doesn’t require shattering.

By Mark Zweig | AEC firms thrive when marketing, HR, finance, and IT stop acting as support functions and start driving strategic growth.

By Chris Catton | Having the right people on your board may be the most valuable investment you make for the future of your firm.

By Kyle Ahern | The latest recruitment and retention data reveals shifting expectations, transparency, and tools reshaping AEC firms’ talent strategies.

By Tom Robinson | When your people understand not just what is being built, but how and why, they’re better equipped to adapt and solve problems ahead of time.

By Jared Maxwell | Despite recent success, AEC firms may need to navigate headwinds to mitigate risk and sustain growth and profitability.

By Will Swearingen | Firms that are truly boosting profitability aren’t just raising rates; they’re reengineering how they charge.

By Sara Parkman | Zweig Group’s 2025 Rising Stars share what inspires purpose, loyalty, and change in the AEC workplace.

By Mark Zweig | A business plan only works if leadership builds accountability, relationships, and follow-through into daily operations and culture.

By Brad Thurman | Building true, long-lasting professional relationships with your clients takes a lot of work – but will pay off for you in the end.

By Kraig C. Kern | Corporate giving today should be about about creating meaningful opportunities for employees to make a difference while developing professionally.

By Irina Rice | The evolving use of AI in AEC projects raises complex legal questions about authorship, copyright, and ethical responsibility.

By Sara Parkman | Compensation trends reveal critical strategies to boost employee retention and satisfaction.

By Mark Zweig | This person is at the core of what makes your business successful, however not all financial managers are competent.

By Will Swearingen | The latest data highlights key trends in AEC policies, emphasizing pay, remote work, and transparency for growth.

By Victoria Verlezza | By implementing these strategies, you can lead virtual meetings that are more inclusive, engaging, and conducive to collaboration among participants.

By Mark Zweig | Are you going to do anything different with HR or just follow the same tired practices of all the other firms you have worked for or compete with?

By Janki DePalma | Late bloomers gain wisdom, resilience, and unique insights, proving there’s no fixed timeline for achievement.

By Jared Maxwell & Cady Sinks | AEC firms see growth opportunities amid gradual U.S. economic rebound clouded by insurer concerns over inflation, claim costs, higher risks.

By Mark Zweig | Those of us in the AEC business need to do a better job educating the general populace about the benefits of smart development.

By Mark Zweig | This advice isn’t hard to follow; it just takes some conscious effort and a little discipline.

By Wendi Shafran | Representation matters and cultivating a diverse pipeline of future leaders can establish a foundation for inclusive and equitable decision making.

In this enlightening episode of the TZL podcast, Melvalean MacLemore and Zhetique Gunn, dedicated committee members of the National Organization of Minority Architects (NOMA) and key players in the HBCU Professional Development Program (PDP), sit...

By Mark Zweig | Reflections and lessons learned over the course of 35 years, from the founding of the company to today.

By Jared Maxwell & Cady Sinks | AEC firms are navigating more complex risks and an evolving market for professional liability insurance.

By Liisa Andreassen | Founder of Indigo River (Nyack, NY), a certified Women-Owned Business Enterprise committed to helping our society evolve together with our environment.

By Mark Zweig | You won’t get decent fees from your clients until you start making these changes within your firm.

By Mark Zweig | When used consistently, this strategy will allow you to grow faster, raise fees, shed bad clients, and ramp up your pipeline of job candidates.

By Julia DeFrances | Giving back can be a valuable tool for attracting and retaining talent – and it gives employees a good reason to be proud of where they work.

By Mark Zweig | It’s time to turn your firm’s HR upside down and make some big changes to your policies and practices.

By Mark Zweig | The payoff is a more valuable company that is healthier and provides more opportunities for its employees.

By Brian King | Firms with a strongly integrated multigenerational workforce will experience tremendous power and opportunity for success over the next number of years.

By Mark Zweig | If you truly want “best practices” for your firm, you need to look for real innovation versus following the pack.

By Jamie Claire Kiser | It’s time to reevaluate every penny of our cost structures and ensure that our investments are going to our workforce.

By Rob Hughes | Having a clear understanding of some key insurance concepts can help your firm navigate heightened requirements and hard insurance market conditions more effectively.

By Mark Zweig | You’ll never be able to eliminate uncertainty, but there are some things you can be sure of. Keeping these in mind will help you be ready for what lies ahead.

By Mark Zweig | Seeing the firm you started or used to run be successful when you’re gone is one of the greatest accomplishments you can hope for.

By Joan DeLorey & Jared Maxwell | All indications point to 2021 being a year when more buyers see higher rates for their professional liability insurance.

By Phil Keil | Systems, value creation, simplicity, and granting authority to the most local level.

By Mark Zweig | An experienced and competent financial manager could make a huge difference in your company’s and your personal financial well-being.

Contract disclaimers reflect the reality that estimating is an art, not a science – and that design professionals cannot guarantee or warrant the actual costs of construction.

By Mark Zweig | Answer these questions and many more, or you will, at best, be a decent copy of a firm or firms that do as well or better than you already do.

The texture of varying beliefs, values, and backgrounds inform how we see the world, and are at the very core of our ability to serve our clients and community.

By Mark Zweig | Best practices may be safe, but they won’t differentiate your firm. Make these changes and your firm will stand out.

President and CEO of Payette (Boston, MA), a firm that values the close relationships it builds with its collaborators on the journey from design to reality.

By Mark Zweig | There are 10 things practically every firm in this business should do but won’t. If you try these things, your firm will be more successful.

By Will Swearingen | Don’t let the concept of treasury stock cloud your transition strategy.

By Kyle Ahern | The impressive data collected from Zweig Group’s Best Firms To Work For and Hot Firms continues to provide valuable insight into the AEC industry.

By giving employees the opportunity to own company stock, you can develop a culture in which employees have a greater stake in the company and more opportunities to reap the rewards of capital ownership. 

President and CEO of Wallace Engineering (Tulsa, OK), a structural and civil engineering consulting firm that believes in being active citizens, in both our profession and communities.

In these uncharted times, we run the risk of only thinking about the immediate and not about where we are going to be three months, six months, or a year from now.

“[These tactics] can help you keep control of your business while creating a culture that leads to continued growth and success.”

Don’t be afraid to charge what you’re worth. You want clients who value your relationship and appreciate your talent.

Women must stop apologizing, speak up, and stand tall if they want to be successful leaders.

“There is no question that after working as long as I have in the A/E industry with so many firms throughout the land, certain common undeniable truths present themselves.”

President of FSC, Inc., a surveying firm servicing oil and gas clients and private developers headquartered in Columbus, Texas.

President and CEO of Eclipse Engineering (Best Firm Structural #12 for 2018), a Montana firm that likes to have a little “phun.”

Ownership transition is a complex and ever-changing problem for the majority of AEC firms. No two firms are alike – so no universal formula or methodology will work in every situation. Creators of internal ownership...

As firms suffer from a shortage of experienced design and construction professionals, the industry finds itself in the middle of a talent war.

Successful people will overcommit where their passion meets a purpose, where service is not a burden but a privilege.

“Just as it is easier (and cheaper) to keep an existing client than to get a new one, so goes it for your employees. Keeping good people is essential to your firm.”

It’s hard to believe that in this market there are still design professionals who don’t feel fairly compensated for what they do – especially when compared to other professionals. While I don’t think the $200K+...

The first steps in taking control of your firm’s financial success should center around the billing cycle, timesheets and, most importantly, the backlog. December 28, 2015, was the beginning of my new path as the...

It is a widely-accepted idea that one of the defining characteristics of a successful enterprise working in a mature market is differentiation from all the other firms that provide similar products or services. Yet, in...

Review and understand any new or enhanced supplemental coverages available under your policy and note those most timely and valuable to your firm. Design firms may want to double-check their professional liability insurance policies for...

CEO of The Thrasher Group (Hot Firm #77 for 2016), a 350-person architecture, engineering, and survey consulting firm based in Bridgeport, West Virginia. “By definition, a good project manager is someone who delivers. Period,” says...

As 2018 approaches, A/E firms may want to revisit professional liability insurance limits, and find optimal solutions for their requirements. As design firms look ahead to 2018, the time may be right to reassess their...

Transparency, training, and feedback are all important, but so is remembering that people don’t live to work, they work to live. In recent TZL articles you’ve heard my thoughts about sharing the company’s financial results...

Architects and engineers – well, anyone for that matter – who own their own business are bound to get unsolicited (or requested!) advice from time-to-time. While some of that advice may be good, a lot...

President and CEO of EAPC Architects Engineers (Marketing Excellence #3 Website and #1 Holiday for 2017), a 140-person firm based in Grand Forks, North Dakota. Editor’s note: EAPC, founded in 1967, is celebrating its 50th...

President of Environmental Partners Group, Inc. (Hot Firm #22 for 2017), a 55-person firm based in Quincy, Massachusetts. By Liisa Andreassen Correspondent “Their problems need to be your problems,” says Gabriel, referring to the client-firm...

CEO of Coffman Engineers (#62 Hot Firm for 2016), a 400-person virtual, multi-discipline firm with offices across the West Coast, Alaska, Hawaii, and Guam. By Liisa Andreassen Correspondent “Outside members can act like guests at...

President of WestLAND Group, Inc. (Best Firm #41 Multi-discipline and Hot Firm #45 for 2017), a full-service civil engineering and land surveying firm based in Ontario, California. By Liisa Andreassen Correspondent “It’s important to identify...

CEO of Woodard & Curran (Hot Firm #80 for 2016), a 1,000-person integrated engineering, science, and operations firm based in Portland, Maine. By Liisa Andreassen Correspondent “Live by the contract; never lose sight of it,”...

David Arends, president and CEO of CR architecture + design (Hot Firm #19 for 2016), a 175-person firm based in Cincinnati, Ohio. By Liisa Andreassen Correspondent “Entrepreneurship is not a standard genetic of architects, so...

President of Choice One Engineering (#1 Best Firm Civil for 2016), a 37-person firm based in Sidney, Ohio. By Liisa Andreassen Correspondent “We have to be out there selling ourselves as much to our clients...

President of Passero Associates (Best Firm #5 Multidiscipline for 2016), an 85-person engineering and architecture firm based in Rochester, New York. By Liisa Andreassen Correspondent “There’s lots of calculated risk,” Caruso says. A conversation with...

Chairman and CEO of Maser Consulting P.A. (#12 Best Firm Multidiscipline and #16 Hot Firm for 2016), a 650-person firm with 22 offices across eight states. By Liisa Andreassen Correspondent “The most important formula for...

President of Fitzemeyer & Tocci (#2 Best Firm Multidiscipline), a 50-person engineering consulting firm based in Wolburn, Massachusetts. By Liisa Andreassen Correspondent “The expectation is growth through 2018 followed by a mild recession in 2019,”...

President of LJA Engineering (Hot Firm #2 for 2016), the largest employee-owned civil engineering firm in Houston (600-plus employees). By Liisa Andreassen Correspondent Ladner has more than 35 years’ experience in civil engineering serving both...

Book about elevating sustainability as a national strategic imperative is an impressive guide on how the US can shape a prosperous future. My daughter was at a sustainability conference in Santa Clara, California recently. She...

President and CEO of Jones|Carter (Best Firm Multidiscipline #17 and Hot Firm #18 for 2016), a 465-person engineering firm based in Houston, Texas. By Liisa Andreassen Correspondent “The board must conduct itself as a board...

CEO of Wantman Group, Inc. (#5 Hot Firm and #19 Best Firm Multidiscipline for 2016), a 310-person engineering consulting firm based in West Palm Beach, Florida. By Liisa Andreassen Correspondent “The easiest work is repeat...

President and one of the founding partners of San Diego-based Rincon Consultants, Inc. (Hot Firm #35 for 2016), a 115-person environmental planning and engineering firm. By Liisa Andreassen Correspondent Mike Gialketsis shares his insights on...

We just opened up our Best Firms to Work For award entries and it got me thinking. Making your firm a truly great place to work isn’t easy. There’s always someone out there trying to...

If you think there’s too much recruiting, then you probably don’t realize there is no ‘season,’ but an unending grind. There is no preseason or final game for recruiting. A/E firms that don’t understand the...

Many of us – as responsible spouses, parents, and business owners – always do what we think we are supposed to. Our whole lives are based on serving and taking care of other people. Unfortunately,...

When recruiting big talent, don’t let little details in the benefits package get in the way of making a winning offer. I’m amazed at the need that exists out there for great talent. Firms in...

At $746 million, the EPA’s lowball price tag for cleaning up the Portland Harbor Superfund site is ‘wishful thinking,’ according to one important critic. By Richard Massey Managing Editor The Environmental Protection Agency recently released...

As good as business is in the AEC world – and believe me, it’s really good for most everyone right now – we are seeing a lot of companies developing profitability problems. It’s pretty simple:...

Finding and keeping good people is getting increasingly difficult. Paying people properly – it’s one of those areas that is a constant issue for those who own and run a business – is essential if...

Even minor changes in contract language can create major liability and insurance issues for design firms, so be aware of what’s out there and act accordingly. Today’s contracts involving design firms and owners, project managers...

If a firm wants to succeed at a high level, it must keep a keen eye on the documents, and have an ear for what the client needs. It’s my experience that too many firms...

End-of-year bonuses and evaluations are obsolete. Try monthly or quarterly perks for your staff. It's clear to me that A/E firms are all in a huge rut when it comes to how they pay their...

For most of my career, I have defended the "new generation," i.e., those just getting out of school and starting their careers. The older people have always complained about the group coming in behind them,...

Troublemakers within a firm can do a lot of damage, especially if they are tolerated. Every firm has these people to some degree. The naysayers, the skeptics, and the gossips. These people are holding back...

Implementing these 8 easy changes can help your firm work smarter, not harder, and reap the monetary rewards. I have always felt that, if A/E and environmental consulting firms spent as much time on getting...

Though harder to apply and evaluate, assessments of interpersonal skills can promote team performance and increase morale. I have had a number of discussions lately about how to measure performance. The people I’ve spoken with,...

Smart investments and ability to effectively manage debt are key to success at these firms. By Christina Zweig What are fast-growth firms doing differently than their competitors in the A/E/P and environmental consulting industry? We...

Some common policies display no common-sense. Mark Zweig exposes four problems and offers solutions. It’s interesting to me how so many A/E firms seem to just follow the same unwritten rules about how to pay...

This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 990 Originally published 1/14/2013 (Doing the same thing but expecting a different result.) I just got asked why I came back to ZweigWhite...

Press Release: May 3, 2011 FAYETTEVILLE, Ark. (May 3, 2011) –New evidence points to a brightening mood among the leaders of design firms, with bonuses, raises and incentives now poised to make a comeback. A...

By Mark C. Zweig We have come a long way in the A/E/P business over the last 30 years. Not only is it OK to market to clients, we even have computers on every desk...

A “gloom and doom” economic outlook is still seen by many in the A/E and environmental business, even after the recent pronouncement that the recession officially ended in June 2009. This offers opportunities— as well...

The bad economy of the last couple years, with the A/E/P professions being particularly hard-hit, has created a serious problem for many firms today— that being disillusioned workers. It is not easy to pin down...

Although there have been many compensation-related articles over the years in the pages of The Zweig Letter, I thought perhaps it was time to clearly articulate my own strategies for compensating employees in A/E/P and...

As I begin to write this article I am sitting at “The Tournament of Kings” show at The Excalibur in Las Vegas with my two oldest daughters. Earlier today we finished off the 10th annual...

Probably no one warned you before you started your A/E/P or environmental consulting firm about the slipperiest of slippery slopes— one you don’t want to go down— that of not paying your bills on time....

Making money is rarely the reason one either buys into or starts their own A/E/P or environmental firm. It certainly can work out that way— i.e., that one makes a lot of money in this...

Stereotypes exist for a reason. Sometimes there’s a lot of truth in them. Good examples of this can be found in how bosses are portrayed in pop culture. The problem is if any of these...

Frank Fickleheimer had to do something different. His firm, Fickleheimer Enginee-ring, did not have the operating capital it needed. Fifteen good years of solid growth and profits had left them with a lot of mouths...

Regardless of how you feel about the results, the national, state, and local elections are now over. Yea! We can move on with our lives and get back to business. Lord knows many A/E/P and...

Things aren’t looking real great out there for a lot of firms in this business. The stock market is in a free-fall, we’re in the midst of pre-election paralysis, banks are failing, housing is in...

A friend of mine who redoes old houses here in town was telling me the other day about an architect he’s been working with lately. She’s a registered architect, has her own company, and is...

As the market softens a bit and collections are starting to stretch out, more firms are moving a little deeper into their lines of credit. That always raises the stress level for everyone in the...

It is conventional wisdom that our companies are only “as good as the people we employ” and that “our greatest assets go home each night.” Over the years, I have heard literally thousands of owners...

For years, we told principals of architecture, engineering, and planning firms that they should have a mission defining what their firms were all about. The question of “why are you in business?” is fundamental, we...

There’s an old expression frequently heard around these parts— “the squeaky wheel gets the grease.” My experience is this one really applies to the people who work in A/E/P and environmental firms. Those who ask...

Though I’ve always known it, I don’t think I’ve ever written about it— running an ethical business that is socially responsible can pay big dividends. The fact is that the more educated your clients are,...

The year is barely underway, and I am already hearing complaints from A/E/P and environmental firm owners: It’s time to be more profitable! This will sound like a bold claim. But the truth is, I’ve...

The longer I’ve worked with A/E/P and environmental firms, the more clear it has become to me: Most firms are working on the wrong side of the equation when it comes to boosting effective multipliers...

I’m no fan of most of the performance appraisal systems I see used in A/E/P and environmental consulting firms. The simple fact of the matter is they don’t work. They don’t motivate anyone to do...

They’re making their lists. Nope— I am not talking about the Santa Clauses of the world. I am talking about your employees, and more specifically, your key employees. And the lists they are making don’t...

Hiring enough people— and the right ones— is where it’s at today. How well an A/E/P or environmental firm does this really is either an impediment (or stimulus) to growth. It impacts every area of...

It’s hard to grow if you can’t keep the people you already have working for you. Every time someone leaves you have to replace them. And it’s as hard or harder than ever— as well...

It’s kind of funny. I was out visiting a firm the other day— a rapidly growing, multi-office, multi-service firm— that is apparently beating the pants off of its larger, more established competitors. I’ve seen it...

It is so valuable… being THE place to work. What I mean by THE place is the firm that everyone wants to work at. It is the cool place, the desirable place to be, the...

More A/E/P and environmental firms than ever are seeing their businesses slow down and profits eroding away. We find the situation is rarely, if ever, hopeless. Any firm can stop this slide IF they want...

Durwood Ryan, CEO of Ryan, Brookhouse, and Springdale, was frustrated. He knew that Jeannie Turtlepup, his structural engineering department head, needed a raise. But he wasn’t getting any support for it from Poppy Buck, the...

Right now, everyone seems to be interested in profits. 2001 shook owners and employees alike. And even though most firms had a decent year (but “decent” is not the same as “great”), most made about...

I read somewhere once that being in love is a mental illness. All logic goes out the window. Rationality does not prevail. The ugly can become beautiful. Suffering is tolerable. Sacrifices can be made. Walls...

July 13th marked the thirteenth anniversary of the founding of ZweigWhite. We’ve done O.K. We’ve gone from the balloon-wallpapered playroom in my asbestos-shingled house in downtown Natick to a $200 a month office above a...

We’re talking to a lot of company CEOs who aren’t the least bit concerned about the effects a recession would have on their firms because they serve government clients. But my experience is, if the...

With 2001 now underway, I want to share some lessons I have learned in the last few years with our readers. These are each important issues related to your success as individuals and as firms....

Everyone says they’re interested in it, and there are all kinds of articles out there on the subject. How to attract and keep an outstanding workforce is clearly on the minds of many principals and...

With all of the employment-related pressures that firms face today, it’s getting harder and harder to figure out what you really need to pay somebody to do a given job. There are so many ways...

I’m bullish on this business. As a group of firms, we are doing better than ever. Revenue is up. Profits are up. And the projects are gratifying. It’s an ethical business. There are a lot...

Like the dinosaurs, some A/E/P and environmental firms are destined for extinction. These companies seem to be blindly stumbling down a path of self-destruction. But in this hot economy, their owners may be too content...

If there was ever a time when the moon lined up with the stars and the timing was right for A/E/P and environmental firms to raise prices, this is it! Never before has the unique...

I thank God every day that the business we serve (the A/E/P and environmental business) is, by and large, the most ethical “industry” you’ll find anywhere. I think most of us in this business assume...

As hard as it may seem to believe, 1999 is already wrapping up. We’re into the last quarter of the year now. Over the next couple of months, many A/E/P and environmental firms will be...

Do you know how many times a day I think this? I can’t count that high! Some of what we see and hear in our work with A/E/P and environmental consulting firms is truly amazing....

Most people would agree: Much in life works out like you expect it will. So why, if this is the case, do so many of the people running A/E/P and environmental consulting firms have such...

Let’s all hope it never happens. But as anyone with a few gray hairs can tell you, another recession can, and probably will, occur. So what are you going to do about it? Here are...

One of the most interesting products we have put together is our new Fast-Growth Firm Survey, just released a couple weeks ago. It’s just fascinating when you look at the comparisons between A/E/P and environmental...

With the tight market labor, Gen-X employee turnover, inefficiency from internal competition, and record backlogs of project work to be completed, it may be time to take a hard look at your compensation policies and...

Every single firm we deal with at Zweig White & Associates, Inc. could benefit from working on their hiring process. Everyone in the A/E/P and environmental business agrees that it’s hard to hire. Well here...

Here’s a collection of practical advice I think anyone in the A/E/P or environmental consulting business can use in response to questions that seem come up over and over again: Where can I find someone...

Although I don’t consider myself a member (honorary or otherwise) of the morality police, the latest presidential scandal got me thinking about morality and ethics. I’ll limit my political commentary to one statement: I think...

It’s hard to believe, but 1997 is almost over. It seems as if the year just started and now it’s nearly gone. I hope you had a great year, because very few companies ever make...

We just got back from the 15th Annual Inc. 500 Conference and Award Ceremony held in Philadelphia. Zweig White & Associates made it onto Inc. magazine’s list of 500 fastest-growing privately held firms for the...

No doubt about it, all of us who are managers in an A/E/P or environmental firm have to face some tough situations from time to time. They aren’t usually “fun” decisions, or situations that give...

One of the principals of a firm I have been acquainted with for a couple of years called the other day to tell me he had just left a board of directors’ meeting where they...

We’ve all either experienced it in our own firm or heard about one of our competitors going through it— what I’m referring to is a complete turnaround. Consider the case of one of our clients....

A/E/P and environmental consulting firms have a huge problem when it comes to retaining their best and brightest people. It’s not unusual for us to get a consulting project with a new client, and to...

This is the time of the year that the majority of firms in the A/E/P and environmental consulting industry decide who gets how much in the way of pay increases and/or bonuses— in other words,...

Anyone who knows me will tell you that I’m not the sentimental type. But I must say— I love the people who work here. I love them because they work so hard, they never complain,...

Let me tell you a little story about two managers. Both head divisions for the same large, international engineering and environmental company. By most any standard, one of the two, who we’ll call “Jed,” is...

What’s the best way to motivate staff people? When faced with that question, most firm principals think about what to give them. The experts tell us to pay spot bonuses for an effort that goes...

On Monday, December 20, 1993, William Edwards Deming, the 93-year-old management guru of Total Quality Management (TQM) died in his sleep. A statistician with a doctorate in Physics from Yale, Deming was credited with engineering...

Throughout my working career, I never asked for a raise. I never asked for a bigger bonus. I figured if my employers weren’t smart enough to pay me what I was worth, I’d go somewhere...

In seven years at XYZ Engineers, Bill Jones had become one of the firm’s most dependable project managers. Bill’s jobs always made money, and his clients loved him. Unfortunately, XYZ had gone through three bad...

Reflecting back on all of the A/E and environmental consulting firms that we came in contact with during 1992, one thought comes to mind. By and large, our industry’s management expertise has significantly improved. The...