The curious case of the unanswered message
By Kraig Kern | An observation on modern communication, efficiency, and the messages that quietly disappear.
10 results found for “human error”
By Kraig Kern | An observation on modern communication, efficiency, and the messages that quietly disappear.
By Thomas Mitchell | AI is transforming dispute resolution by predicting outcomes, reducing conflicts, and enhancing decision-making – while raising vital data privacy concerns.
By Nam Douglass | Neglecting immigration compliance during mergers or acquisitions can expose firms to costly consequences.
By Adam Langley | Time is a finite resource, but by effectively managing it, you’ll contribute to your individual success and the long-term prosperity of your firm.
By Stefanie Richter | High-performing AEC teams thrive on chemistry, clarity, and control – enabled by integrated systems that eliminate costly friction.
By Mark Zweig | Success in AEC hinges on guiding clients toward actions that align with their best interests.
By Val Brennan | By moving beyond outdated tools, we can foster more meaningful connections, better demonstrate our capabilities, and evolve with the needs of our clients.
By Janki DePalma | Leadership must communicate work meaning and impact in order to foster employee engagement and understanding of individual contributions.
By Matthew Douglas | We must adapt or we could miss out on an opportunity to transform the future of the AEC industry.
By Janki DePalma | Having the ability to admit your own mistakes can be refreshingly liberating and lead to real growth and connection.
By Leslie Jenkins | Instead of trying to impress potential clients, focus on emotional intelligence, really listening, and creating relationships built on common goals and trust.
By Callum Roxborough | Five ways to develop company culture and how taking these steps can improve your firm’s work environment and your business.
We must apply our human intelligence to identify the real problems and leverage technology as a platform to bridge the gaps between tools, people, and processes.
Engineers of the future will solve problems and meet challenges in a different way and through technology that will continue to be dynamic.
Firms should evaluate their services, internal IT systems and controls, and check their insurance to make sure they have the protection they need.
Unless you put yourself out there as perfect, courts will typically hold you to the standard of reasonable care if you make a mistake.
The true character of any firm can be determined by how it responds to adversity, and that character is usually embodied in the troubleshooter. The troubleshooter. Every A/E and environmental services firm has at least...
While the lure of them is understandable, there are probably better, more human ways of evaluating candidates before you hire them. Some people are enamored with personality tests. But despite their popularity in certain circles,...
Sometimes you have to fire an employee, but in plenty of cases, a mistake is a mistake, and an employee with a second chance is loyal. It’s a position that no boss wants to be...
Human resources people are big on job descriptions. I was never that fond of them because it seems that they can always be used against you somehow. Here are some examples: “I meet the requirements...
I said something to my 78 year-old father the other day about going someplace or another to conduct a “management retreat.” His response was, “Why not a management charge?” He went on to say that...
On Monday, December 20, 1993, William Edwards Deming, the 93-year-old management guru of Total Quality Management (TQM) died in his sleep. A statistician with a doctorate in Physics from Yale, Deming was credited with engineering...