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Search results

10 results found for “trust your staff”

Surveys & Reports
Learning & Events
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Surveys & Reports

Learning & Events

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  • Hiring "Junior" in your AEC firm

    Hiring "Junior" in your AEC firm

    June 07, 2026

    By Mark Zweig | When family enters the org chart, leaders must manage perception, opportunity, and accountability with far more discipline.

    Read
  • Meaningful engagement

    Meaningful engagement

    May 10, 2026

    By Gina Rodriguez | In AEC, expertise builds credibility, but engagement is what creates trust, strengthens relationships, and drives better outcomes.

    Read
  • Where culture begins to derail

    Where culture begins to derail

    April 05, 2026

    By Rachel Gresham | Culture erodes when organizations ask people to behave one way while systems, incentives, and authority structures reward another.

    Read
  • What your employees aren’t telling you

    What your employees aren’t telling you

    March 29, 2026 | Kyle Ahern

    By Kyle Ahern | Employee survey data reveals the hidden drivers of culture, retention, and performance in AEC firms.

    Read
  • The most beautiful play in baseball (and business)

    The most beautiful play in baseball (and business)

    March 22, 2026 | Chad Coldiron

    By Chad Coldiron | Like a perfect double play, high-performing AEC firms rely on preparation, trust, and flawless handoffs long before pressure arrives.

    Read
  • Dealing with the skeptic

    Dealing with the skeptic

    March 22, 2026 | Mark C Zweig

    By Mark Zweig | High-performing skeptics can sharpen decisions or quietly poison culture – the difference lies in how leaders engage them.

    Read
  • Would you recommend you?

    Would you recommend you?

    March 22, 2026

    By Morgan Stinson | AEC firms win when purpose, not profit, drives client experience.

    Read
  • The hybrid hangover

    The hybrid hangover

    March 15, 2026

    By Julia Moroney | AEC firms must protect flexibility without sacrificing mentorship and visibility for young leaders.

    Read
  • What actually improves PM performance (and what doesn’t)

    What actually improves PM performance (and what doesn’t)

    February 08, 2026 | Mark C Zweig

    By Mark Zweig | Better project management isn’t about new systems, it’s about disciplined leadership, clear decisions, and relentless execution of fundamentals.

    Read
  • Bridging the gap

    Bridging the gap

    December 28, 2025

    By Morgan Stinson | Winning work in the AEC industry takes teamwork, trust, and humility to bridge gaps between marketing and technical staff.

    Read
  • Redefining the mission of “support” staff

    Redefining the mission of “support” staff

    November 30, 2025 | Mark C Zweig

    By Mark Zweig | AEC firms thrive when marketing, HR, finance, and IT stop acting as support functions and start driving strategic growth.

    Read
  • Assembling a high-impact board

    Assembling a high-impact board

    October 26, 2025 | Chris Catton

    By Chris Catton | Having the right people on your board may be the most valuable investment you make for the future of your firm.

    Read
  • Make it repeatable or risk repeating it

    Make it repeatable or risk repeating it

    October 26, 2025

    By Michael Sanderson | This is one of the most powerful tools we have to reduce risk, train effectively, grow sustainably, and do better work.

    Read
  • Marketing that moves the needle

    Marketing that moves the needle

    October 12, 2025 | Mailena Urso

    By Mailena Urso | This year’s winners prove marketing done right delivers higher margins and stronger growth.

    Read
  • Creating an AI company policy

    Creating an AI company policy

    October 05, 2025

    By Erik Stroemberg | Practical insights and recommendations for creating, communicating, and maintaining an effective AI policy.

    Read
  • Boots on the ground

    Boots on the ground

    August 17, 2025

    By Tom Robinson | When your people understand not just what is being built, but how and why, they’re better equipped to adapt and solve problems ahead of time.

    Read
  • Making the most of Deltek

    Making the most of Deltek

    August 03, 2025

    By Lisa Lee | Outsourced accounting helps AEC firms boost efficiency, reduce risk, improve visibility, and scale financial operations strategically.

    Read
  • Marketing that works

    Marketing that works

    June 22, 2025 | Sara Parkman

    By Sara Parkman | The top 2025 Marketing Excellence Award winners share how strategy, authenticity, and collaboration drive real AEC marketing impact.

    Read
  • Sustainable momentum: Jesse Kropelnicki

    Sustainable momentum: Jesse Kropelnicki

    June 22, 2025

    By Liisa Andreassen | CEO of No. 1 Hot Firm Verdantas (Tampa, FL), an integrated environmental science, engineering, and consulting firm.

    Read
  • Make your hours count

    Make your hours count

    June 01, 2025

    By Adam Langley | Time is a finite resource, but by effectively managing it, you’ll contribute to your individual success and the long-term prosperity of your firm.

    Read
  • Becoming a talent magnet

    Becoming a talent magnet

    May 25, 2025

    By Morgan Stinson | Attracting and retaining top talent in the AEC industry requires adapting to what employees value today.

    Read
  • Demystifying ownership transition

    Demystifying ownership transition

    March 23, 2025

    By Shelby Harvey | Ignoring the elephant in the room won’t make it go away, but it might be what pushes your top talent to leave.

    Read
  • From imposter to Rising Star

    From imposter to Rising Star

    March 16, 2025

    By Michael Makris | Early to mid-career professionals can overcome burnout and imposter syndrome with support from leadership, mentorship, and proactive career engagement.

    Read
  • From the big city to a smaller market

    From the big city to a smaller market

    December 29, 2024

    By Todd Hay | Adapting to smaller AEC markets requires leveraging networks, building staff-client trust, and scaling operations for sustained success.

    Read
  • It’s (still) a relationship business!

    It’s (still) a relationship business!

    December 15, 2024

    By Morgan Stinson | AEC firms that focus on fostering genuine client relationships build trust, loyalty, and long-term success.

    Read
  • My client retired – now what?

    My client retired – now what?

    November 10, 2024

    By Dan Houf | Building strong, long-term client relationships is essential, but navigating transitions requires trust, adaptability, and exceptional service.

    Read
  • Shaping the future

    Shaping the future

    November 10, 2024 | Sara Parkman

    By Sara Parkman | The 2024 Rising Stars shed light on how the next generation of AEC professionals is driving innovation and strengthening firm culture in a rapidly changing environment.

    Read
  • A cooperative approach

    A cooperative approach

    October 27, 2024

    By Josh Hersel | The integrated project delivery method fosters early collaboration, minimizing surprises and enhancing efficiency at the core of your business.

    Read
  • Lessons from the emergency room

    Lessons from the emergency room

    September 22, 2024

    By Brad Thurman | Empathy, clear communication, and attentive listening are crucial in building trust and improving client relationships in the AEC industry.

    Read
  • Policy and benefit trends

    Policy and benefit trends

    August 25, 2024 | Will Swearingen

    By Will Swearingen | The latest data highlights key trends in AEC policies, emphasizing pay, remote work, and transparency for growth.

    Read
  • Win themes with a capital L

    Win themes with a capital L

    August 11, 2024

    By Mercedez Thompson | Win themes should tell a compelling story about why your firm should win a client’s work, but without the right strategy they can inadvertently lose you the deal.

    Read
  • How to succeed at failing

    How to succeed at failing

    June 23, 2024

    By Morgan Stinson | Failure at some level is inevitable – but how we respond to and manage that failure is what can set us apart.

    Read
  • Acquisition insights and advice

    Acquisition insights and advice

    June 16, 2024

    By Westwood | Lessons learned and outcomes from the initial exploration through the process, and advice for firms looking to pursue an acquisition.

    Read
  • Putting people first

    Putting people first

    April 07, 2024

    By Stephanie Putzke | As the AEC industry continues to push boundaries, the importance of building relationships has emerged as a cornerstone for success.

    Read
  • Managing a firm today

    Managing a firm today

    March 24, 2024

    By Dan Houf | Nothing prepares you for the challenges of managing a firm like putting your feet to the fire and learning from everyday experiences.

    Read
  • Navigating the fine line

    Navigating the fine line

    March 17, 2024

    By Kraig Kern | The line between persuasive marketing and over-promising can be particularly fine and fraught with potential hazards.

    Read
  • Emotionally intelligent leadership

    Emotionally intelligent leadership

    August 27, 2023

    By Leisbel Lam | We need to strive for a leadership style that is centered on emotional intelligence and finding common ground, connection, and growth within our teams.

    Read
  • Buyers want to know!

    Buyers want to know!

    August 13, 2023 | Sara Karstetter

    By Sara Karstetter | There are several questions a seller needs to be able to answer beyond just the financials.

    Read
  • Happiness in a business sense

    Happiness in a business sense

    July 16, 2023

    By Joseph Losaria | A happy team is more productive and engaged, so make sure happiness isn’t just a personal goal but a business goal, as well.

    Read
  • Informal mentorship

    Informal mentorship

    June 11, 2023

    By Fran Curtis | You’re shaping the next generation of leaders, so it’s important to be available to junior staff who are looking for a mentor.

    Read
  • Leading growth: Greg Riley

    Leading growth: Greg Riley

    June 04, 2023

    By Liisa Andreassen | President of Schaefer (Cincinnati, OH), a firm that provides all aspects of structural engineering across a broad range of projects and industries.

    Read
  • Thoughtful leadership: Elizabeth Leber

    Thoughtful leadership: Elizabeth Leber

    May 14, 2023

    By Liisa Andreassen | Managing partner at Beyer Blinder Belle Architects and Planners (New York, NY), an award-winning architecture, planning, and interiors firm.

    Read
  • Get real about turnover

    Get real about turnover

    April 30, 2023

    By Jeff Sober | If you want to keep people at your firm long-term, it’s time to rethink traditional approaches to preventing turnover.

    Read
  • A new utilization approach

    A new utilization approach

    April 23, 2023

    By Gordon Greene | If you trust your staff and have hired people with integrity, you will never need to tell someone you want them 90 percent utilized.

    Read
  • Working to do better: Stephen Hayduk, Jr.

    Working to do better: Stephen Hayduk, Jr.

    April 09, 2023

    By Liisa Andreassen | Principal and chief engineer at Hayduk Engineering, a multidisciplinary consulting engineering firm specializing in civil and wastewater engineering.

    Read
  • How to define and nurture your firm’s “virtuous cycle”

    How to define and nurture your firm’s “virtuous cycle”

    April 09, 2023

    By Eric Wilson | With the right set of values and organizational alignment, you may find yourself in a positive feedback loop where shared principles guide you toward collective goals.

    Read
  • A good fit: Jacob Proctor

    A good fit: Jacob Proctor

    April 02, 2023

    By Liisa Andreassen | Principal of Vector Structural Engineering (Draper, UT), a full-service structural engineering company licensed in all 50 U.S. states, Puerto Rico, and Canada.

    Read
  • Responsibility: Neal McFarlane

    Responsibility: Neal McFarlane

    March 26, 2023

    By Liisa Andreassen | President and CEO of McFarlane Architects, a dynamic architectural, planning, and interior design firm that provides innovative design solutions to its clients.

    Read
  • Creating lasting change: Jim Stephenson

    Creating lasting change: Jim Stephenson

    March 05, 2023

    By Liisa Andreassen | President and CEO of CHA Consulting (Albany, NY), an innovative, full-service engineering consulting and construction management firm.

    Read
  • Empowering talent: David Keith

    Empowering talent: David Keith

    February 26, 2023

    By Liisa Andreassen | Design principal and CEO at Hanbury, a firm that is a global resource for its clients that specializes in higher education, civic, and commercial environments.

    Read
  • Seeking change: Emad Al-Turk

    Seeking change: Emad Al-Turk

    February 19, 2023

    By Liisa Andreassen | CEO of Waggoner (Jackson, MS), a civil engineering firm of planners, designers, and engineers with a passion for helping communities realize their potential.

    Read
  • Relentless persistence: Russell DiNardo

    Relentless persistence: Russell DiNardo

    February 12, 2023

    By Liisa Andreassen | President and founder of ThinkForm Architects (Hopewell, NJ), a service-disabled veteran owned architecture and interior design firm specializing in “total environments.”

    Read
  • A culture of servant leadership

    A culture of servant leadership

    January 29, 2023

    By Joseph Lauk | No one is “above” the work of others, and developing staff this way ensures succession within the firm will carry the values of the firm for years to come.

    Read
  • Making a difference: Chad Nixon

    Making a difference: Chad Nixon

    January 29, 2023

    By Liisa Andreassen | President and chairman of the board at McFarland Johnson, a national consultancy providing program management, planning, environmental, engineering, and construction phase services.

    Read
  • Responsibility: Regine Jeune

    Responsibility: Regine Jeune

    January 22, 2023

    By Liisa Andreassen | Co-president and CEO of DB Sterlin Consultants, Inc., a 100 percent minority-owned firm comprised of professional engineers, architects, planners, and surveyors.

    Read
  • Improving construction administration

    Improving construction administration

    December 11, 2022

    By Mark Nusbaum | Changing your perspective and striving to always be present, aware, and reassuring will inspire confidence during construction administration.

    Read
  • Trustworthy: David Schrader

    Trustworthy: David Schrader

    December 04, 2022

    By Liisa Andreassen | Managing partner of SCHRADERGROUP (Philadelphia, PA), a full-service firm that creates enhanced environments for the people who use them.

    Read
  • People’s leader: Eric Lucas

    People’s leader: Eric Lucas

    November 27, 2022

    By Liisa Andreassen | CEO of MKSK, a collective of planners, urban designers, and landscape architects who are passionate about the interaction between people and place.

    Read
  • Let it go, let it grow

    Let it go, let it grow

    November 27, 2022

    By Katie Batill-Bigler | Delegating demonstrates a strong sense of organization, self-confidence, and trust in your team – while also allowing opportunities for your team to grow.

    Read
  • Making an impact: Mauro Comoli

    Making an impact: Mauro Comoli

    November 06, 2022

    By Liisa Andreassen | Project director at OBMI (Miami, FL), a leading global master planning, architecture, and design firm that has been creating timeless spaces for 85 years.

    Read
  • Trends and takeaways

    Trends and takeaways

    October 09, 2022 | Jamie Claire Kiser

    By Jamie Claire Kiser | Key points from this year’s ElevateHER Symposium and ElevateAEC Conference & Awards Gala.

    Read
  • Winning in today’s difficult job market

    Winning in today’s difficult job market

    October 09, 2022

    By Amber Milot | Creating a recruiting culture and focusing on retention are business savvy strategies to help your organization continue to thrive in today’s job market.

    Read
  • Matchmaker: Neil Terry

    Matchmaker: Neil Terry

    September 11, 2022

    By Liisa Andreassen | Partner at Orcutt | Winslow (Phoenix, AZ), a design firm that aspires to positively disrupt architecture through innovation, experimentation, and invention.

    Read
  • A dynamic growth strategy

    A dynamic growth strategy

    August 21, 2022

    By Ernesto Aguilar | Achieving rapid expansion through both organic and inorganic growth while maintaining a strong, employee-centric culture.

    Read
  • Visionary: John Kissinger

    Visionary: John Kissinger

    August 14, 2022

    By Liisa Andreassen | President and CEO of GRAEF (Milwaukee, WI), an international multi-discipline engineering, planning, and design firm that was founded in 1961.

    Read
  • Above and beyond: Larry Smith

    Above and beyond: Larry Smith

    July 24, 2022

    By Liisa Andreassen | President and CEO of DRMP, Inc. (Orlando, FL), an employee-owned, multi-discipline firm that creates innovative design solutions for infrastructure development.

    Read
  • Permission to launch

    Permission to launch

    July 24, 2022

    By Todd Perry | Lessons learned after taking a big risk to launch a new firm in an up-and-coming sector.

    Read
  • Adaptable: John Cruikshank

    Adaptable: John Cruikshank

    July 17, 2022

    By Liisa Andreassen | President and CEO of JMC², a civil and structural engineering firm that offers solutions for land development and building projects of various scopes and sizes.

    Read
  • Cracking the cocoon for DEI conversations

    Cracking the cocoon for DEI conversations

    July 17, 2022

    By Carol Martsolf | Many may find these discussions uncomfortable, but there are steps firms can take to make staff feel safe.

    Read
  • Collaborative leadership: Anthony Morrocco

    Collaborative leadership: Anthony Morrocco

    June 26, 2022

    By Liisa Andreassen | President of GAI Consultants, an employee-owned planning, engineering, and environmental consulting firm that provides local expertise to worldwide clients.

    Read
  • Team building in an evolving work model

    Team building in an evolving work model

    June 12, 2022

    By Angelique Silvestre | Companies can still create strong team bonds by using technology to implement team building activities that foster company values, trust, and friendship among co-workers.

    Read
  • Steward of the firm: Kevin Eipperle

    Steward of the firm: Kevin Eipperle

    June 05, 2022

    By Liisa Andreassen | President of FEH Design (Dubuque, IA), a full-service architectural, structural engineering, inter design team that’s creating a better world through design.

    Read
  • Creating opportunities: Rob Winstead

    Creating opportunities: Rob Winstead

    May 29, 2022

    By Liisa Andreassen | Principal at VMDO, an architectural planning and design firm that creates community-centered environments that connect people and place through design.

    Read
  • A firm-wide realignment

    A firm-wide realignment

    May 22, 2022

    By Amanda Hartman, Hannah Rico & Jules Ackerson | Huge organizational milestones can be reached when you step away from your day-to-day operations to evaluate your firm’s past and plan for the future.

    Read
  • Humanitarians first: Trey Trahan

    Humanitarians first: Trey Trahan

    May 15, 2022

    By Liisa Andreassen | Founder of Trahan Architects, a global architecture firm that mobilizes artistry and innovation to develop thoughtful structures that enhance quality of life.

    Read
  • Positive influence: David Cumming

    Positive influence: David Cumming

    April 10, 2022

    By RLG Consulting Engineers | Principal at RLG Consulting Engineers (Dallas, TX), a firm that specializes in civil, structural, survey, and forensic engineering.

    Read
  • Balance: Lorie Westrick

    Balance: Lorie Westrick

    March 27, 2022

    By Liisa Andreassen | Managing principal of RDLR Architects (Houston, TX), a community-driven architectural firm that is recognized throughout Texas.

    Read
  • Providing opportunities: Mitch Smith

    Providing opportunities: Mitch Smith

    March 20, 2022

    By Liisa Andreassen | CEO and chairman of the board at MG2 (Seattle, WA), a global architecture, design, construction, and branding studio.

    Read
  • Opportunity builder: Erik Andersen

    Opportunity builder: Erik Andersen

    February 13, 2022

    By Liisa Andreassen | Senior principal at Lamar Johnson Collaborative (Chicago, IL), a full-service design and architecture firm committed to enhancing the quality of the human experience.

    Read
  • Cultural steward: Steven Metzger

    Cultural steward: Steven Metzger

    February 06, 2022

    By Liisa Andreassen | CEO of LaBella Associates (Rochester, NY), a firm with diverse service offerings that can address any aspect of the built or natural environment.

    Read
  • Inspire by example: Jeff Justice

    Inspire by example: Jeff Justice

    January 30, 2022

    By Liisa Andreassen | President of Hafer (Evansville, IN), a firm that has created environments that impact people’s lives with fun, thoughtful. and inspirational design since 1978.

    Read
  • Showing up consistently: Derek Gil

    Showing up consistently: Derek Gil

    January 23, 2022

    By Liisa Andreassen | President at ELEMENT (Tampa, FL), an award-winning, certified Disadvantaged Business Enterprise and Minority Business Enterprise, consulting firm.

    Read
  • Encouraging and engaging: Darren Conner

    Encouraging and engaging: Darren Conner

    January 16, 2022

    By Liisa Andreassen | President of Dewberry (Fairfax, VA), a nationwide planning, design, and construction firm with more than 50 locations and more than 2,000 professionals nationwide.

    Read
  • Focus on these things in 2022

    Focus on these things in 2022

    January 09, 2022 | Mark C. Zweig

    By Mark Zweig | In the new year, remember that we're responsible for creating our own luck. You can start by focusing on these five things.  

    Read
  • Look toward the future: Joe Greco

    Look toward the future: Joe Greco

    January 02, 2022

    By Liisa Andreassen | President of Lord Aeck Sargent (Atlanta, GA), an architecture and design firm with a history of creating environments people want to use and preserve.

    Read
  • Stand for something: Jay Brotman

    Stand for something: Jay Brotman

    December 26, 2021

    By Liisa Andreassen | Managing partner of Svigals + Partners (New Haven, CT), an architecture and art firm that helps communities thrive by creating environments that build upon who they are.

    Read
  • Too much business development?

    Too much business development?

    December 05, 2021

    By Kraig Kern | Too much of a good thing can lead to a crisis for you and your staff and dissatisfaction for your clients.

    Read
  • Building an AEC business line

    Building an AEC business line

    December 05, 2021

    By Joseph Losaria | To succeed in building a new business line, you need to set your ego aside, believe in yourself, and trust your team with your vision.

    Read
  • Win together: Jim Croft

    Win together: Jim Croft

    November 14, 2021

    By Liisa Andreassen | Owner of Croft, Inc. (Acworth, GA), a full-service architecture and engineering firm that serves clients nationally in many diverse markets of the public and private sectors.

    Read
  • Going first: Julia Harrod

    Going first: Julia Harrod

    October 24, 2021

    By Liisa Andreassen | President at MWM Design Group (Austin, TX), a firm that continues to embody its founders’ core values of personal integrity, responsibility, and service.

    Read
  • Team building: Marc Tolson

    Team building: Marc Tolson

    October 03, 2021

    By Liisa Andreassen | Owner and managing principal of Arrive Architecture Group (Bedford, TX), a firm that specializes in multi-housing residences for individuals, families, and seniors.

    Read
  • Get to know them: Andrea Pender

    Get to know them: Andrea Pender

    September 19, 2021

    BY RLG | Director of business development with RLG Consulting Engineers (Dallas, TX), a firm that specializes in civil, structural, survey, and forensic engineering.

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  • Empathy: Towarnicki & Goldschmidt

    Empathy: Towarnicki & Goldschmidt

    August 29, 2021

    By Sara Parkman | They are the senior principal and president of Genesis (Blue Bell, PA), a full service firm that delivers facilities for life-saving therapies.

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  • A new era for marketing

    A new era for marketing

    August 22, 2021

    By Christina Zweig Niehues | It’s important for firms in all stages of growth to invest in marketing and continue to plan for the future.

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  • Moving forward: Brian DeSpain

    Moving forward: Brian DeSpain

    August 15, 2021

    By Liisa Andreassen | Co-owner of UMA Geotechnical Construction (Colfax, NC), an experienced design-build, geotechnical contractor with a proven record of performance in diverse soil conditions.

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  • Striving to grow: Kumar Buvanendaran

    Striving to grow: Kumar Buvanendaran

    August 08, 2021

    By Liisa Andreassen | President and CEO of PRIME AE Group (Baltimore, MD), a firm that creates vibrant communities by connecting people and conserving culture and the environment.

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  • Collaborator: Tim Milam

    Collaborator: Tim Milam

    July 25, 2021

    By Liisa Andreassen | President and principal of Jordan and Skala Engineers (Norcross, GA), a firm that has delivered quality engineering services to its clients for more than 65 years.

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  • Engage, empathize, empower: James Miner

    Engage, empathize, empower: James Miner

    July 18, 2021

    By Liisa Andreassen | CEO of Sasaki (Boston, MA), an interdisciplinary architecture, planning, landscape, and design firm with offices in the U.S. and China.

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  • A chance to learn: Bruce Herrington

    A chance to learn: Bruce Herrington

    July 11, 2021

    By Liisa Andreassen | President of Line Scale Form (Birmingham, AL), a firm with a goal of providing clients with designs that are exceptional and practical – visually, fiscally, and functionally.

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  • Networking tips for young professionals

    Networking tips for young professionals

    June 27, 2021

    By Corey Fenwick & Andrew Chakmakjian | Networking is a key part of any business – no matter the industry – because it can lead to a new job, experience, or business for your firm.

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  • Humility: David Shove-Brown

    Humility: David Shove-Brown

    June 20, 2021

    By Liisa Andreassen | Partner at //3877, a boutique design firm that’s committed to providing innovative and creative designs that enhance and enrich the lives of its clients, partners, and communities.

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  • Acquisition communication and messaging

    Acquisition communication and messaging

    June 13, 2021

    By Jenny Phan & Kyle Copelin | Developing a communication program with the right messaging principles is the proactive approach to ensure a successful transfer of brand equity.

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  • Keep every commitment: Nick Ringstad

    Keep every commitment: Nick Ringstad

    June 06, 2021

    By Liisa Andreassen | Owner of 3-Tier Alaska (Fairbanks, AK), a firm that specializes in land surveying and civil engineering in the interior of Alaska.

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  • Building community: Jay Edwards

    Building community: Jay Edwards

    May 30, 2021

    By Liisa Andreassen | CEO of Parkhill (Lubbock, TX), a multidisciplinary firm that is building community by creating inventive, relevant built environments together.

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  • Trusted advisor: Brian Darrow

    Trusted advisor: Brian Darrow

    May 23, 2021

    President and CEO of Blueline (Kirkland, WA), a firm that’s committed to building relationships, enhancing communities, and improving lives.

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  • Empowering people: Kim Heartwell

    Empowering people: Kim Heartwell

    May 16, 2021

    By Liisa Andreassen | President and CEO of CallisonRTKL, a global firm that has created some of the world’s most successful environments for developers, retailers, investors, institutions, and public entities.

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  • Think big: Stuart Lynn

    Think big: Stuart Lynn

    May 09, 2021

    By Liisa Andreassen | President of Lynn Engineering, a windstorm, structural, and civil engineering firm specializing in residential, commercial, and infrastructure development projects on the Texas Gulf Coast.

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  • Future focused: Carrie Hawley

    Future focused: Carrie Hawley

    April 18, 2021

    By Liisa Andreassen | CEO of HLB Lighting Design, Inc. (New York, NY), an internationally recognized design firm focused on architectural lighting for both interior and exterior environments.

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  • Creating opportunities: Ricky Smith, Jr.

    Creating opportunities: Ricky Smith, Jr.

    April 11, 2021

    By Liisa Andreassen | President of raSmith (Brookfield, WI), a multi-disciplinary firm of civil engineers, structural engineers, land surveyors, development managers, landscape architects, and ecologists.

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  • Seeing farther: Tom Newhof

    Seeing farther: Tom Newhof

    April 04, 2021

    By Liisa Andreassen | President of Prein&Newhof (Grand Rapids, MI), a 100 percent employee-owned firm that is dedicated to thinking ahead, building lasting relationships, and crafting long-term solutions.

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  • Set the vision: Eric Baltzell

    Set the vision: Eric Baltzell

    March 28, 2021

    By Liisa Andreassen | CEO of Garmann Miller (Minster, OH), a multi-discipline design firm that impacts communities through dedicated service and smart design.

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  • Get everyone involved in business planning

    Get everyone involved in business planning

    March 21, 2021

    By Mark Zweig | Don’t underestimate the importance of getting everyone involved in the business planning process and then sharing that plan with all.

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  • Making life better: Kevin Grigg

    Making life better: Kevin Grigg

    March 14, 2021

    By Liisa Andreassen | President and CEO of Fuss & O’Neill (Manchester, CT), a company that – since its founding in 1924 – has grown to include 10 regional offices, one LLC, and more than...

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  • Leading from a distance

    Leading from a distance

    March 14, 2021

    By Chase Miller | Managing through a virtual work environment certainly has its challenges, but it’s more important than ever to persevere and lead.

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  • Collaboration: McKinney & Rossomando

    Collaboration: McKinney & Rossomando

    March 07, 2021

    By Liisa Andreassen | They are the founder and principal of McKinney York Architects (Austin, TX), a certified HUB and WBE that creates beautiful, responsible architecture in a culture of collaboration.

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  • Authentic: Jeff Schumaker

    Authentic: Jeff Schumaker

    February 14, 2021

    By Liisa Andreassen | President of Fishbeck (Grand Rapids, MI), a firm of engineers, scientists, architects, and constructors in the business of problem solving, inspiring results, and bringing ideas to life.

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  • Forward thinking: Michael Anastasio

    Forward thinking: Michael Anastasio

    January 17, 2021

    By Liisa Andreassen | President and CEO of Bala Consulting Engineers (King of Prussia, PA), a multi-disciplined design firm with an environment designed for relationships to thrive and careers to flourish.

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  • Successful delegation

    Successful delegation

    January 10, 2021

    By Leo MacLeod | Delegation is a sign of a mature leader. It allows you to focus on how you can contribute at the highest level given your experience and wisdom.

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  • Creating success: David E. Ott

    Creating success: David E. Ott

    January 10, 2021

    CEO and president of SEH (St. Paul, MN), a firm that’s simplifying the world’s complex challenges by designing better places, engineering clean water, and renewing infrastructure.

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  • Real collaboration: Mark Brumfield

    Real collaboration: Mark Brumfield

    January 03, 2021

    By Liisa Andreassen | CEO of HEAPY Engineering (Dayton, OH), a leader in sustainability, engineering, and commissioning solutions with a vision to build a more resilient and sustainable society.

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  • Back to relationship basics

    Back to relationship basics

    January 03, 2021

    We don’t know what this year will bring, but by focusing on existing relationships and building stronger relationships, we can ensure long-term success.

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  • Positive impact: Darin Anderson

    Positive impact: Darin Anderson

    December 27, 2020

    Chairman and CEO of Salas O’Brien, an employee-owned firm with no corporate headquarters that provides building and facility solutions to clients across the United States.

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  • Culture carrier: William Nugent

    Culture carrier: William Nugent

    December 13, 2020

    President and CEO of Wiss, Janney, Elstner Associates, Inc. (Northbrook, IL), a global firm that’s committed to helping clients solve, repair, and avoid problems in the built world.

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  • Personal connections: Brad Strittmatter

    Personal connections: Brad Strittmatter

    December 06, 2020

    CEO of Olsson (Lincoln, NE), an employee owned 1,300-person firm that is working to leave the world better than they found it.

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  • Engagement and growth in a pandemic

    Engagement and growth in a pandemic

    November 29, 2020

    Through collaboration, mentoring, and continued professional development, we can continue to grow and support each other, no matter what the pandemic throws at us.

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  • Empower your people for the greater good

    Empower your people for the greater good

    November 15, 2020

    The texture of varying beliefs, values, and backgrounds inform how we see the world, and are at the very core of our ability to serve our clients and community.

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  • Better together: Erin Inman

    Better together: Erin Inman

    November 15, 2020

    President and CEO of Primera (Chicago, IL), a mid-size, full-service, woman-owned engineering design and consulting firm.

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  • Proposal fumble

    Proposal fumble

    November 15, 2020

    When you underestimate the proposal and fail to invest in its development, you risk losing money and wasting business development resources.

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  • Quality: Elijah Williams

    Quality: Elijah Williams

    November 01, 2020

    President of EPS Group (Mesa, AZ), a full-service consulting firm that is dedicated to exceeding expectations.

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  • Things you don’t do in your firm but should

    Things you don’t do in your firm but should

    October 25, 2020

    By Mark Zweig | There are 10 things practically every firm in this business should do but won’t. If you try these things, your firm will be more successful.

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  • Is an ESOP right for your firm?

    Is an ESOP right for your firm?

    October 25, 2020

    If your firm has the following characteristics, the more likely an ESOP is a good and viable option for your firm.

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  • Treasure(y) stock

    Treasure(y) stock

    October 04, 2020

    By Will Swearingen | Don’t let the concept of treasury stock cloud your transition strategy.

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  • The new realities of business

    The new realities of business

    October 04, 2020

    Current world events are changing the way we value everything. This pandemic highlights the need for collaborative and equitable decision-making between leadership and staff.

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  • Keeping commitments

    Keeping commitments

    October 04, 2020

    When you don’t meet your commitments, you disappoint people and they remember it. If people can’t count on you, they won’t hire or promote you.

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  • Indispensable: Benjamin Cornelius

    Indispensable: Benjamin Cornelius

    September 27, 2020

    Partner at LERA Consulting Structural Engineers (New York, NY), a firm that has created innovative, yet constructible and economical structural designs since 1923.

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  • Don’t sell, be helpful

    Don’t sell, be helpful

    September 27, 2020

    There are countless ways to develop business without being a business developer, and you are most likely doing some of these things already.

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  • Change: Nancy Ludwig

    Change: Nancy Ludwig

    August 30, 2020

    President and senior principal of ICON Architecture (Boston, MA), a women-owned, SOMBDA certified firm that’s staffed over 50 percent by women.

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  • Employee retention

    Employee retention

    August 30, 2020

    It comes down to respect and providing for your employees. If you do these two things, your people will quickly become your biggest cheerleaders.

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  • Clear vision: Jeff Plymale

    Clear vision: Jeff Plymale

    August 17, 2020

    President and CEO of RJN Group (Wheaton, IL), a firm that is passionate about the environment, committed to community, and devoted to the welfare of its employees.

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  • Manage workloads across multiple offices

    Manage workloads across multiple offices

    August 10, 2020

    COVID-19 has pushed leaders in the design industry and beyond to develop new strategies to manage an increasingly untethered workforce.

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  • Giving back: Bob Mora

    Giving back: Bob Mora

    July 27, 2020

    Owner and managing partner at Batture, LLC (New Orleans, LA), a firm dedicated to delivering outstanding results while creating powerful social and environmental change.

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  • COVID-19 and business development

    COVID-19 and business development

    July 27, 2020

    Uncertainty in the marketplace will be with us as we move forward, but you can be successful if you adjust your game plan and expectations.

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  • Mountaineering team: Leads and support

    Mountaineering team: Leads and support

    July 13, 2020

    You don’t achieve success by going solo. You need allies – your manager and your direct reports – to make the load lighter.

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  • Balance: Blake Calvert

    Balance: Blake Calvert

    July 06, 2020

    President and CEO of CORE Consultants, Inc. (Littleton, CO), a professional services firm with a unique culture that empowers its people to thrive at home, at work, and in their community.

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  • Two-minute drill

    Two-minute drill

    June 15, 2020

    By Chad Coldiron | Prioritize the tasks on your to-do list in order of importance and how long they will take to maximize efficiency.

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  • Seeking excellence: Jason Pereira

    Seeking excellence: Jason Pereira

    June 15, 2020

    Co-founder and principal at CWE (Fullerton, CA), a  civil engineering, water resources, and environmental engineering firm whose experts pledge to create a better tomorrow, today.

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  • Overcoming ‘Zoom fatigue’

    Overcoming ‘Zoom fatigue’

    May 25, 2020

    By Jamie Claire Kiser | We’re using videoconferencing more than ever, but constant communication isn’t the same as effective communication.

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  • Kicking the can down the road

    Kicking the can down the road

    May 18, 2020

    By Will Swearingen | When considering a deferred compensation strategy for your ownership transition, keep these pros and cons in mind.

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  • Leadership in action

    Leadership in action

    May 11, 2020

    Communication, decentralized decision-making, and rapid assessment and implementation are key, in both disaster response and your business.

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  • Difficult conversations

    Difficult conversations

    May 11, 2020

    Changing your mindset and discarding your assumptions allows you to start a dialogue to improve performance, relationships, and model the type of leadership that you want to see in others.

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  • Approachable leadership: Mark Sweet

    Approachable leadership: Mark Sweet

    May 11, 2020

    President of Shield Environmental Associates (Lexington, KY), a full-service engineering and environmental consulting firm that seeks solutions of distinct value.

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  • Don’t forget the forest for the trees

    Don’t forget the forest for the trees

    April 13, 2020

    In these uncharted times, we run the risk of only thinking about the immediate and not about where we are going to be three months, six months, or a year from now.

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  • The brand as a leader

    The brand as a leader

    April 13, 2020

    Exceptional brand leadership is a must for a firm to be exceptional in today’s challenging business environment.

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  • Exceed expectations: Diane Bicknese

    Exceed expectations: Diane Bicknese

    March 16, 2020

    President of Schaefer Engineering, Inc. (Wentzville, MO), a firm founded on integrity with a commitment to provide quality professional forensic consulting services nationwide.

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  • Balance: Arthur Mabbett

    Balance: Arthur Mabbett

    March 09, 2020

    Chairman and CEO of Mabbett & Associates, Inc. (Bedford, MA), a verified Service-Disabled Veteran-Owned Small Business.

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  • Change leader: Sirish Samba

    Change leader: Sirish Samba

    February 24, 2020

    CEO of Sambatek (Minneapolis, MN), a professional services firm with an authentic culture that promotes openness, transparency, and trust.

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  • Low-hanging fruit

    Low-hanging fruit

    February 24, 2020

    Cross-marketing is the low-hanging fruit of business development. But will it work for your firm?

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  • Simple client service

    Simple client service

    February 17, 2020

    Good client service is not complicated; it’s just not always easy to maintain. However the benefits we reap are well worth the effort.

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  • Framing the message

    Framing the message

    February 10, 2020

    Implement these tips to decrease tension and drastically increase the utility of your feedback.

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  • Family legacy: Brian DiSabatino

    Family legacy: Brian DiSabatino

    February 03, 2020

    CEO of EDiS (Wilmington, DE), a fifth generation family-owned firm that has been thriving in the same region for more than a century.

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  • Creating opportunities, one firm at a time

    Creating opportunities, one firm at a time

    January 27, 2020

    Phil Keil, Zweig Group’s director of strategic services, knows how to put the pieces together to craft unique strategies and implementation plans for AEC firms.

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  • Safety first

    Safety first

    January 20, 2020

    Implementing a formal, systematic safety program will benefit you, your employees, your clients, and your greater community.

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  • Path finding in uncharted territory

    Path finding in uncharted territory

    January 20, 2020

    As Zweig Group’s director of ownership transition, Will Swearingen understands the emotional stakes at play when a firm founder decides it’s time to pass the torch.

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  • Testing leadership

    Testing leadership

    January 13, 2020

    Before you pass the torch, you need to make sure that your next generation of leaders is up to the task.

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  • Nice girls can finish first, too

    Nice girls can finish first, too

    January 13, 2020

    Women must stop apologizing, speak up, and stand tall if they want to be successful leaders.

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  • Local and organic

    Local and organic

    December 30, 2019

    A lot can go wrong while establishing an office in a new market, but if you find a niche and hire strategically, you can succeed.

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  • Firms you should buy

    Firms you should buy

    December 16, 2019

    “I find that using some of these other ‘screens’ can actually lead to greater success in buying.”

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  • Partnership: Ron Hilgart & Darrell Wilson

    Partnership: Ron Hilgart & Darrell Wilson

    November 18, 2019

    Founders of HILGARTWILSON (Phoenix, AZ), an exemplary multidisciplinary firm that was formed in the middle of the Great Recession.

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  • In the trenches: Margaret Robertson

    In the trenches: Margaret Robertson

    November 04, 2019

    President and CEO of Falcon Engineering, a woman-owned engineering firm in Cary, North Carolina.

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  • Benefits for all: Jeff Peacock

    Benefits for all: Jeff Peacock

    October 21, 2019

    President and CEO of Parametrix, a 100 percent employee-owned engineering, planning, and environmental sciences firm based in Seattle, Washington.

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  • What is your risk model?

    What is your risk model?

    October 14, 2019

    In any business, there are good risks and bad risks. Find out which ones are right for you.

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  • Set the tempo: John Brusa

    Set the tempo: John Brusa

    October 14, 2019

    President and CEO of Barton & Loguidice, a full-service consulting firm headquartered in Syracuse, New York.

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  • Honesty is the best policy

    Honesty is the best policy

    September 23, 2019

    “When directly confronted with a difficult or painful question and you aren’t honest with people – they’ll figure that out. And you can forget them ever trusting you again.”

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  • Building your business

    Building your business

    September 09, 2019

    Use these five strategies to maximize client relationships without leaving your desk.

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  • Ready for change?

    Ready for change?

    August 05, 2019

    Effecting a real-life leadership transition takes years of planning, and the ability to dismiss entrenched perceptions and past assumptions.

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  • Avoid commoditization

    Avoid commoditization

    July 22, 2019

    Learn from attorneys, business advisors, and other professional service providers on how to avoid commoditization in the AEC industry.

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  • Finding your (candor) compass

    Finding your (candor) compass

    July 15, 2019

    The blunt honesty typically associated with the old gray hairs is something that should be embraced by the younger generation.

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  • Conference call: Michael Sheerin

    Conference call: Michael Sheerin

    June 17, 2019

    CEO of TLC Engineering Solutions, an Orlando, Florida-based firm pushing its way into the future.

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  • Radical benefits: Greg Murphy

    Radical benefits: Greg Murphy

    June 10, 2019

    President and founder of Calibre Engineering, a national civil engineering firm based in Highlands Ranch, Colorado.

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  • The empowerment advantage

    The empowerment advantage

    May 20, 2019

    A culture of employee empowerment will define innovative, leading organizations in the years to come.

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  • Leading with integrity: Paul DiDonato

    Leading with integrity: Paul DiDonato

    May 13, 2019

    CEO of ATI (Hot Firm #43 for 2018), a California firm rooted in philanthropy, and with a bright future on the horizon.

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  • Zero percent turnover (sometimes)

    Zero percent turnover (sometimes)

    April 29, 2019

    If you want to run a successful firm, there are employees you just have to keep. But in other instances, turnover can be a good thing.

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  • Core values: Luke A. Heath

    Core values: Luke A. Heath

    April 15, 2019

    Portland office leader for PCS Structural Solutions believes in the legacy of engineering as a community builder.

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  • Trusted stakeholder: Stuart A. Markussen

    Trusted stakeholder: Stuart A. Markussen

    April 08, 2019

    President and CEO of RLG Consulting Engineers (Best Firm Structural #13 for 2018), a Dallas-based firm in business for 65 years.

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  • Destination employer: Brent Wright

    Destination employer: Brent Wright

    March 11, 2019

    Founder and CEO of Wright Engineers (Best Firm #1 Structural for 2018), a Vegas-headquartered firm where perfection is the goal but excellence is tolerated.

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  • Real perceptions

    Real perceptions

    February 18, 2019

    Your clients have definite ideas about what your firm is and isn’t, but if you don’t take the time to ask, you’ll never know what they’re thinking. Perception is reality. Do you know how clients...

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  • Conference call: Lisa Kay

    Conference call: Lisa Kay

    January 07, 2019

    President, Alta Environmental (Best Firm #4 Environmental for 2018), a 50-person firm based in Long Beach, CA. By Liisa Andreassen Correspondent “It’s said that people typically don’t leave companies, they leave bosses,” Kay says. “Making...

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  • Conference call: Jill Wells Heath

    Conference call: Jill Wells Heath

    December 10, 2018

    President and CEO of CALYX Engineers + Consultants (Hot Firm #26 for 2018), a 224-person firm based in Raleigh, North Carolina. By Liisa Andreassen Correspondent As president and CEO of CALYX, recently acquired by NV5,...

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  • Conference call: Lorraine Green

    Conference call: Lorraine Green

    December 03, 2018

    President of Pond & Company, Inc. (Best Firm Multi-discipline #19 for 2018), a 550-person firm based in Atlanta with 25 offices in the U.S., Canada, Japan, and Spain. By Liisa Andreassen Correspondent “One of the...

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  • Yes, accountability

    Yes, accountability

    November 12, 2018

    Leading through accountability takes a willingness to do a better job at recognizing challenges and accepting feedback toward positive change. Have you ever worked with someone who can’t perform their basic job functions? Have you...

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  • Conference call: Jon Lindberg

    Conference call: Jon Lindberg

    November 12, 2018

    President of Gale Associates Inc. (Best Firm #18 Multi-discipline for 2018), a 115-person consulting firm based in Weymouth, Massachusetts. By Liisa Andreassen Correspondent “Gale has been involved with a number of design-build procurements, primarily for...

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  • Conference call: Dave Lubitz

    Conference call: Dave Lubitz

    October 29, 2018

    COO of Aguirre & Fields, LP (Best Firm Multi-discipline #27 for 2018), a 120-person engineering firm based in Houston. By Liisa Andreassen Correspondent “If you haven’t started planning for ownership transition, you’re behind and you...

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  • Conference call: Scott Murphy

    Conference call: Scott Murphy

    October 22, 2018

    President and CEO of Morrison-Maierle (Best Firm #27 Multi-discipline for 2017), a 280-person firm based in Helena, Montana. By Liisa Andreassen Correspondent “It’s vital to our success,” Murphy says, referring to entrepreneurship in the firm....

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  • Countdown acquisition

    Countdown acquisition

    September 24, 2018

    If you want your closing to go smoothly – before, during, and after the deal – make sure you take these six critical steps. There is a lot of acquisition activity in the AEC industry...

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  • Conference call: Keith Kuzio

    Conference call: Keith Kuzio

    September 24, 2018

    President and CEO of Larson Design Group (Best Firm #5 Geotechnical and Best Firm # 29 Multi-discipline for 2017), a 300-person firm based in Williamsport, PA. By Liisa Andreassen Correspondent “One person alone can’t make...

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  • ESOP ebullience

    ESOP ebullience

    August 20, 2018

    Employee stock ownership plans are rewarding for your staff, allow for continuity, and can enhance a firm’s culture and legacy. Editor’s note: Wintrust Commercial Banking is a sponsor of the 2018 Hot Firm + A/E...

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  • Humility, but also pride

    Humility, but also pride

    July 16, 2018

    The collective achievement of any given AEC firm is oftentimes shared only with prospective clients during the proposal process, and that’s a lost opportunity. Every few years, I find myself working closely with our corporate...

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  • Conference call: Lawrence Armstrong

    Conference call: Lawrence Armstrong

    July 09, 2018

    CEO of Ware Malcomb (Hot Firm # 21 for 2017), a 440-person international design firm based in Irvine, California. By Liisa Andreassen Correspondent “Succession planning has been an important part of our culture for more...

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  • Conference call: Sepideh Saidi

    Conference call: Sepideh Saidi

    June 18, 2018

    President and CEO of SEPI Engineering & Construction, Inc. (Hot Firm #74 for 2017), a 350-person firm based in Raleigh, North Carolina. By Liisa Andreassen Correspondent “People need to feel like their work life is...

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  • Before and after a disaster

    Before and after a disaster

    June 04, 2018

    Planning and preparation are crucial if you want to take care of your people, take care of your clients, and get your firm back to doing business. Hurricanes, bomb-cyclones, catastrophic floods – a well-considered plan...

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  • Conference call: Kevin Honomichl

    Conference call: Kevin Honomichl

    May 28, 2018

    Co-founder and president of BHC Rhodes (Hot Firm # 15 for 2017), a 130-person civil engineering firm based in Overland Park, Kansas. By Liisa Andreassen Correspondent “Profit centers go against the dynamic of a team...

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  • Conference call: Gary Dahms

    May 07, 2018

    President, CEO, and chairman of the board for T&M Associates (Hot Firm #73 for 2016), a 350-person engineering firm based in Middletown, New Jersey. By Liisa Andreassen Correspondent Gary Dahms, PE, PP, CME, has been...

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  • The Zweig Letter podcast: Building trust with your employees – Mark Zweig

    The Zweig Letter podcast: Building trust with your employees – Mark Zweig

    April 13, 2018

    On this episode of The Zweig Letter podcast, Randy Wilburn and Mark Zweig discuss building trust with your employees. Mark believes that if you want to keep good people, they need to trust you and...

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  • Conference call: Mike Cooper

    April 09, 2018

    Managing principal and president of HED, Inc. (Hot Firm #34 for 2017), a 350-person design firm with offices in Illinois, Michigan, and California. By Liisa Andreassen Correspondent “Small changes often lead to significant results,” says...

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  • Conference call: Al Barkouli, part 1

    March 26, 2018

    Chairman and CEO of David Evans and Associates, Inc. (Hot Firm #93 for 2016), a 1,000-person engineering firm based in Portland, Oregon. By Liisa Andreassen Correspondent Barkouli joined DEA in 1988 as an engineer-in-training. He...

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  • Why me?

    March 12, 2018

    While clients want to be in the hands of an expert, they also want that expert to care deeply about the success of their project. A best practice in business development/project initiation that you can...

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  • Conference call: Chad Riley

    February 26, 2018

    CEO of The Thrasher Group (Hot Firm #77 for 2016), a 350-person architecture, engineering, and survey consulting firm based in Bridgeport, West Virginia. “By definition, a good project manager is someone who delivers. Period,” says...

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  • Consulting Spotlight: Valuation

    February 23, 2018

    Jamie Claire, Zweig Group's director of consulting looks at valuation from a merger & acquisition perspective: EBITDA is the most common valuation metric in M&A, but I agree with Warren Buffett - “When CEOs tout...

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  • Conference call: Dan Williams

    January 29, 2018

    President and chairman of Garver (Best Firm Multi-discipline #2 and Hot Firm #43 for 2017), a 500-person consulting and professional services firm in North Little Rock, Arkansas. By Liisa Andreassen Correspondent “We give our employees...

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  • Where’s your plus-one?

    December 18, 2017

    There’s plenty of excuses as to why you won’t bring one of your rising stars to meetings with clients, and none of them are good. The best training is experiential. Take your rising stars to...

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  • Conference call: Mick Gronewold

    September 18, 2017

    Mick Gronewold, Principal, Fehr Graham Principal at Fehr Graham (Hot Firm #72 for 2016), a 170-person engineering and environmental firm based in Rockford, Illinois. By Liisa Andreassen Correspondent “If you ain’t falling down, you aren’t...

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  • Business development

    September 18, 2017

    Your next generation of business builders has arrived. Have you shown them the way forward with a comprehensive set of goals and expectations? What are the career paths in your firm? The next generation wants...

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  • Conference call: Bill Overturf

    August 07, 2017

    President of Ross & Baruzzini (Hot Firm #57 for 2017), a 270-person international design and consulting company based in St. Louis. By Liisa Andreassen Correspondent “We’ve offloaded some of our IT functions to the cloud...

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  • Conference call: Paul Gabriel

    July 31, 2017

    President of Environmental Partners Group, Inc. (Hot Firm #22 for 2017), a 55-person firm based in Quincy, Massachusetts. By Liisa Andreassen Correspondent “Their problems need to be your problems,” says Gabriel, referring to the client-firm...

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  • In-house assets

    July 24, 2017

    Employees can help attract, recruit, and retain great talent in a tight labor market, so look to them as an augment for HR. A steady stream of job postings for engineers, architects, and construction workers...

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  • A new leadership paradigm

    May 15, 2017

    The transition from boomers to millennials is going to happen anyway, so put in a good-faith effort and make it a positive experience. By 2020, 50 percent of the U.S. workforce will be millennials. In...

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  • Time to GRIPE

    May 04, 2017

    You want your firm to be more valuable at the end of the project than it was at the beginning. Start to GRIPE. Many of our clients turn to us for assistance in providing project...

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  • Live simply – simply live

    April 17, 2017

    We’ve all heard about (and do) multitasking, but the real ticket is figuring out how to do one thing at a time, and do it well. Editor’s note: Perry Shea will be a speaker at...

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  • New Year’s resolutions

    March 13, 2017

    While many of them might have flopped, you still have a chance to make the most important one a reality – ownership transition. Welcome to March! And congratulations on making it through all those resolutions!...

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  • Conference call: Mike Gialketsis

    February 27, 2017

    President and one of the founding partners of San Diego-based Rincon Consultants, Inc. (Hot Firm #35 for 2016), a 115-person environmental planning and engineering firm. By Liisa Andreassen Correspondent Mike Gialketsis shares his insights on...

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  • The marketing conundrum

    The marketing conundrum

    February 03, 2017

    You know what you’re supposed to do, but since your marketing department is understaffed and disempowered, you can’t make it happen. I’m sure many of you have found yourselves in that familiar seminar or conference...

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  • Be a better PM

    November 28, 2016

    A command of soft skills is essential to delivering a project that’s on time, on budget, and with no surprises. If you’re in the business of infrastructure and you manage projects, staff, or both, you...

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  • Roll with it!

    October 17, 2016

    Your firm might want to try rolling business plans with one-, three-, and 20-year projections. It’s a lot of work, but it beats starting over again and again. It is generally good business to create...

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  • Constructively dissatisfied

    October 03, 2016

    The Klotz firm is reaping national accolades for its growth and its workplace, but since a firm never arrives, the quest for excellence never ends. By Liisa Andreassen Correspondent Maintaining the status quo is not...

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  • Water quality

    September 09, 2016

    Independent environmental firms are increasingly rare, but out on the East Coast, CEO Eileen Pannetier has succeeded by sticking to her small-firm roots. By Liisa Andreassen Correspondent Prior to founding Comprehensive Environmental Inc. (Best Firm...

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  • Quality is (not) job one

    August 11, 2016

    The marketing of ‘quality’ is ubiquitous in the A/E industry, but oftentimes, the difference between perception and reality can undermine a firm’s brand equity. Many firms are dealing with record high workloads. That translates into...

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  • Leadership transition

    August 02, 2016

    Letting go is hard to do, so when the time comes for a changing of the guard, it helps if the second tier is groomed, confident, and empowered. Much of our recent work has been...

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  • Questions and answers

    July 15, 2016

    When positioning your firm for a potential sale, you should be prepared to talk about all facets of the organization, not just the C-suite. As an M&A consultant, I come into contact with sellers of...

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  • Making marketing matter

    July 11, 2016

    If you’re one of those people who still thinks “word of mouth” is the way to go when it comes to marketing, my guess is you have a very small firm that will remain a...

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  • Engendering trust and respect

    May 16, 2016

    Those of us in the A/E/P industry have a choice to make. Should we be adversaries or colleagues? Colleagues is the right answer. I’ve been thinking a lot lately about the place of “trust” and...

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  • Break out of your compensation rut

    May 03, 2016

    End-of-year bonuses and evaluations are obsolete. Try monthly or quarterly perks for your staff. It's clear to me that A/E firms are all in a huge rut when it comes to how they pay their...

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  • Negative energy and your brand

    March 30, 2016

    Troublemakers within a firm can do a lot of damage, especially if they are tolerated. Every firm has these people to some degree. The naysayers, the skeptics, and the gossips. These people are holding back...

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  • 2016: New year, old ways? You decide

    March 22, 2016

    Here are some tips to help you make positive changes for your A/E/P or environmental consulting firm in the new year. The year has dawned and as many of our clients report, it has started...

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  • What does it mean to be the best?

    August 10, 2015

    Top ranking AEC firms have positive organizational cultures, provide employees with the tools they need to be successful, and foster open communication. How do you get your firm to a place where every one of...

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  • Brand Building: Do you really have a marketing department?

    January 23, 2015

    Distinguishing between marketing and sales offers a true perspective of investment. We have a problem in this industry. Many of us have a simple-minded perspective of “marketing.” For many firms, the marketing department is a...

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  • Brand Building: The common isolation of marketing

    June 26, 2014

    Make your company stronger by involving marketing folks in the sales process. I recently attended a SMPS “Spring Training” one day seminar in Oklahoma. The first speaker, Carolyn Ferguson, asked several probing questions about developing...

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  • Editorial: Self-deceiving numbers

    March 15, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 999 Originally published 3/18/2013 If you have rosy outlooks on profitability, marketing, proposals, and backlogs it’s time to clean up your numbers. A/E/P...

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  • Editorial: It’s all about people!

    March 07, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 998 Originally published 3/11/2013 Three lessons the design industry can learn from a successful auto dealership. I feel fortunate to be a consultant...

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  • Fear Factor

    May 22, 2006

    After 26 years of immersion in A/E/P and environmental firms, it has come to my attention that one thing probably holds more firms back from achieving their potential more than anything else: the owners’ fear....

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  • Your Responsibility to Young People

    January 02, 2006

    As the new year gets ready to start, most companies in the A/E/P and environmental consulting business are gearing up to hire. Sure— most of the needs are for experienced staffers— but, since there are...

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  • People are Basically Good

    June 06, 2005

    A recent article in Fast Company magazine focused on Despair, Inc., the makers of calendars and posters that poke fun at those motivational posters from companies like Successories and others. The fact that Despair, Inc....

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  • Secrets of successful sellers

    May 31, 2004

    Everyone in the A/E or environmental consulting business wants to turn their technical people into sellers. Not a week goes by that the desire to do this isn’t mentioned to me by someone in this...

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  • Bringing Out the Best From Your Staff

    August 04, 2003

    When you do what I do you see a lot of smart people. Architects, engineers, planners, scientists … who own and run firms. Many of these smart people started their companies; others were strong enough...

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  • Twelve Ways to Motivate Your Workers

    June 26, 2000

    When it comes to staffing your A/E/P or environmental consulting firm, it’s one thing to have all of your seats filled. It’s another thing to have those seats filled with people who are motivated— motivated...

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  • Make Some Money (In This Business)

    June 08, 1998

    It’s always interesting to me when I encounter people who don’t think you can get rich (that’s right, I said “rich”) in this business. But before we get started, please let me clarify. “Rich” to...

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  • Balance

    October 14, 1996

    There are lots of different success formulas for A/E/P and environmental consulting firms. It’s always interesting to me when one of our consultants discovers that a company we are working with is successful in spite...

    Read
  • Misunderstanding the “Halo Effect”

    August 21, 1995

    Anyone who knows me will tell you that I’m not the sentimental type. But I must say— I love the people who work here. I love them because they work so hard, they never complain,...

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  • Office Politics

    July 10, 1995

    If you talked with as many people in A/E/P and environmental consulting firms as I have over the years, you would soon discover that “office politics” is a dirty term in our industry. Engineers, architects,...

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  • Four Functions of Management

    November 07, 1994

    Most A/E/P and environmental consulting firm insiders would agree that we, as a group of companies, do not manage very well. I say that because if we did, we would not be an industry made...

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  • Being a Good Boss

    August 08, 1994

    Management people are usually critical of technical people for their lack of business knowledge. But having a business degree is no assurance you know any more than the average design or environmental consultant about how...

    Read
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