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By Katherine Wilczek & Ceclia Martin-Smith | While it can be helpful to use generational trends to inform your management practices, it is most important to get to know your employees as individuals. 

By Allyson McDonald & Megan Chang | Matching your communication style to the needs of those you’re communicating with will ensure your message is received.

Chairman and CEO of Mabbett & Associates, Inc. (Bedford, MA), a verified Service-Disabled Veteran-Owned Small Business.