Reclaiming the future
By Ricardo Jesus Maga Rojas | NOMA’s HBCU Professional Development Program is reshaping architecture by expanding opportunity, building networks, and investing in underrepresented talent.
10 results found for “take for granted”
By Ricardo Jesus Maga Rojas | NOMA’s HBCU Professional Development Program is reshaping architecture by expanding opportunity, building networks, and investing in underrepresented talent.
Entries are now open for Zweig Group’s 2026 awards program. For more than 25 years, these awards have recognized the firms, teams, and individuals raising the bar in the AEC industry. Think your firm has...
By Liisa Andreassen | CEO of AE2S (Grand Forks, ND), a civil/environmental engineering consulting firm specializing in drinking water, wastewater, and water resources.
By Brad Thurman | Consistently nurturing long-term client relationships and adding value are essential to maintaining loyalty and avoiding complacency.
President and CEO of Bennett Engineering Services + Y&C Transportation Consultants, a firm that provides enduring and award-winning civil engineering services.
By Lauren Martin | The Architectural Works Copyright Protection Act of 1990 granted architects copyright protection for their designs, but recent trends see ownership shifting.
By Katherine Nanowski | Understanding and participating in government affairs can play a valuable role in a company’s business development process.
By Rachel Wilde | By engaging working mothers in the workplace effectively, we can help retain top talent in our industry and create a better tomorrow for our daughters.
By Mark Zweig | Owning a firm that will be profitable and grow over time requires a longer term view and a willingness to invest in the people who generate the revenue.
By Jeremy Clarke | Use these four common sense pillars to build your firm’s compensation strategy.
By Mercedez Thompson | A firm’s approach to proposal development greatly impacts how marketing and proposal professionals do their job and how they understand their role.
In this enlightening episode of the TZL podcast, Melvalean MacLemore and Zhetique Gunn, dedicated committee members of the National Organization of Minority Architects (NOMA) and key players in the HBCU Professional Development Program (PDP), sit...
By Chad Clinehens | This year’s ElevateAEC Conference is an opportunity for you to drive personal and professional growth.
By Joseph Losaria | A happy team is more productive and engaged, so make sure happiness isn’t just a personal goal but a business goal, as well.
By Ying Liu | Organizations must proactively develop strategies to identify and retain top talent.
By John Watkins | Great partnership between groups inside and outside the firm don’t just happen on their own.
By Jane Lawler Smith | For AEC marketers, crafting messaging that makes sense, resonates with your intended audience, and lodges in their minds is simply the job.
By Liisa Andreassen | President and CEO of McFarlane Architects, a dynamic architectural, planning, and interior design firm that provides innovative design solutions to its clients.
By Jamie Claire Kiser | ElevateHER provides a platform for AEC professionals to effect the change they want to see in our industry.
By Mark Zweig | These are “the good old days,” so don’t take anything for granted and find something to enjoy in even the most mundane aspects of life.
By Liisa Andreassen | President of FEH Design (Dubuque, IA), a full-service architectural, structural engineering, inter design team that’s creating a better world through design.
By Mark Zweig | If you are a leader in an AEC firm, it’s crucial that you stay positive in spite of all the bad news we’re seeing these days.
By Kevin Brown | Those companies that are resolute, agile, and creative will define the workplace rules of tomorrow, while the rest will be forced to follow or buckle beneath the pressure.
By Liisa Andreassen | Managing partner of Svigals + Partners (New Haven, CT), an architecture and art firm that helps communities thrive by creating environments that build upon who they are.
By Liisa Andreassen | CEO and president of MKN (Arroyo Grande, CA), a firm specializing in water, wastewater, and water reuse engineering for public agencies.
By Liisa Andreassen | CEO of Sasaki (Boston, MA), an interdisciplinary architecture, planning, landscape, and design firm with offices in the U.S. and China.
By Jon Parrish | Getting everyone to think and act like an owner will result in more of your people making day-to-day decisions with the best interest of the company in mind.
By Phil Keil | Systems, value creation, simplicity, and granting authority to the most local level.
By Liisa Andreassen | President of raSmith (Brookfield, WI), a multi-disciplinary firm of civil engineers, structural engineers, land surveyors, development managers, landscape architects, and ecologists.
By Chase Miller | Managing through a virtual work environment certainly has its challenges, but it’s more important than ever to persevere and lead.
By Mark Zweig | Firms in this business are quickly sorting themselves into two categories – those that are doing better than ever post-COVID-19, and those that are doing worse.
The ways our businesses and facilities function in relation to employees and customers are bound to adjust due to COVID-19.
Leaders of employee-friendly firms talk about recruiting, culture, and the importance of employee feedback.
Owner and managing partner at Batture, LLC (New Orleans, LA), a firm dedicated to delivering outstanding results while creating powerful social and environmental change.
By Eduardo Smith | Company culture, employee engagement, and morale are often the differentiators between common and great companies.
By Mark Zweig | Now is a good time to take stock of the many positive aspects of our industry to help keep yourself and your employees motivated and directed in the midst of uncertainty.
President and CEO of Ramey Kemp & Assoc. (Raleigh, NC), a transportation engineering, planning, and design firm founded in 1992.
Innovators should consider following these best practices to ensure that what they believe to be their trademarks and copyrights actually are their legal property.
If innovators find themselves on the wrong side of these rules, the law may deny them legal ownership of what should have been their intellectual property.
Leading a successful organization takes the courage to try new ideas, weather many storms, and know how to say no.
President and CEO of DBR (Houston, TX), a 150-person Texas firm that values communication and superior service above all.
There’s a push for architects and engineers to consider the safety of construction and maintenance workers when designing new structures.
“What causes AEC firms to fail? I have been a student of this business for 39 years now. Here’s what I have seen.”
By Christina Zweig Niehues | There’s plenty of support out there for women in the AEC industry, but the stats still have to catch up to the sentiment.
President of DY Consultants, a nationally-recognized aviation consulting firm based in New York City.
Use these five strategies to maximize client relationships without leaving your desk.
“We invite you to celebrate the industry while learning from its best-performing firms and leaders.”
Using both sides of his brain, and with empathy, can-do man is engineering a great career in Seattle.
Considering a design project in the fledgling cannabis industry? Make sure your professional liability coverage won’t go up in smoke.
Learn from attorneys, business advisors, and other professional service providers on how to avoid commoditization in the AEC industry.
We’re not too late in achieving gender balance and equity in engineering, but to make it happen, a lot of work needs to be done.
On the surface everything might appear to be fine, but back at their office, the consulting engineers might be telling the (painful) truth.
“Anyone who owns a business today will be better off if they accept certain ‘truths’ about their business, and business in general.” Anyone who owns a business today will be better off if they accept...
COO of Aguirre & Fields, LP (Best Firm Multi-discipline #27 for 2018), a 120-person engineering firm based in Houston. By Liisa Andreassen Correspondent “If you haven’t started planning for ownership transition, you’re behind and you...
By Edward Friedrichs | In a time of polarization and crass tribalism, don’t forget the founding norms of respect and civility. It’ll be good for you, your firm, and your clients.
Innovation demands that we think, struggle, act, and sometimes fail. A tough slog, but it has to be done. It’s a balancing act to fit innovation into the daily practice of the AEC industry. Whether...
Marketers for professional services firms should expect, and be prepared for, inevitable setbacks in the submittal process. I play bass in a classic rock band. We were doing a sound check at a recent gig...
The new generation brings a lot to the table, much of it good, so lighten up, be honest, and enjoy yourself as you roll up your sleeves and work. By 2020, nearly half (46 percent)...
Each week, The Zweig Letter features commentary from top-flight leaders of AEC firms. Here is a compilation of their thoughts on maintaining the leadership pipeline. By The Zweig Letter Staff Nic Andreani, president with W&M...
By Christina Zweig Niehues | AEC credentials are necessary for the work of designing and building, but that’s not the case regarding firm management and ownership.
A lot of firms say they have a great culture, but for that to be true, a firm must be intentional about implementing its core set of values. At Mead & Hunt, we say we...
Founder and CEO of GATE (Hot Firm #35 for 2017), a 300-plus person oil and gas engineering consulting company based in Houston. By Liisa Andreassen Correspondent “When clients/friends see what we post and comment to...
Gaining access to executives is not easy, but there’s plenty of opportunities to show value, establish credibility, and, in the end, make the sale. The most effective way to gain access to CXOs is through...
You know, the A/E and environmental consulting business has always been driven by the technical and design professionals who do all the billable work. These are the people who toil away on client projects that...
If you’ve ever actually done a litmus test you know that one of the best things about it is that it’s fast. Dip the paper in the solution or put a drop of solution on...
Clients have evolved, and if you want stay connected with them, you have to learn who they are, what they want, and where you fit. Change – a simple yet loaded word, particularly these days....
President and CEO of Wade Trim (Hot Firm #76 for 2017), a 500-person multidisciplinary engineering and consulting firm based in Detroit. By Liisa Andreassen Correspondent “Organic growth is going to become more difficult as recruiting...
While having a fun workplace is great, the good times must be underpinned by hard work and an ever-present commitment to the firm’s mission. Let’s not kid ourselves. Our workplace cultures are about a lot...
They count, and they need to be made across numerous fronts if you want to get your foot in the door with a new client. As the saying goes, first impressions count. Although much of...
You don’t want to lose sight of your current business, but fostering ideas and innovation with your staff is increasingly essential. Achieving the seemingly impossible could be one way to sum up several epic sporting...
CEO of HGA (a multiple Hot Firm award winner), a national, 750-person integrated architecture, engineering, and planning firm based in Minneapolis. By Liisa Andreassen Correspondent “Our most successful proposals help the client visualize the journey...
President and CEO of Ghafari, a big Michigan firm, has broadened its services, allowing it to weather tough times and maintain an era of growth. By Liisa Andreassen Correspondent As president and CEO of Ghafari...
We just opened up our Best Firms to Work For award entries and it got me thinking. Making your firm a truly great place to work isn’t easy. There’s always someone out there trying to...
From job to job and firm to firm, all with the push of a button on a mobile app. Is that the future for the design industry? There’s plenty out there who sure hope so....
An influx of foreign capital and an acute housing crisis have created a surge in tall buildings, and in an ancient, low-slung city, that’s controversial. By Richard Massey Managing Editor Once dominated by landmarks like...
Plant closures and small modular reactors are expected to define the nuclear landscape for the foreseeable future – and provide opportunities for enterprising engineers. By Richard Massey Managing Editor Though the future of U.S. nuclear...
If you are you stuck in neutral, break out of the rut by asking questions, altering your approach, and accepting the possibility that there may be a problem. Some of us have a hard time...
How do you get a handle on billable hours and overhead without losing yourself in spreadsheets? Rely on the gut instincts of your department managers. I’m honored The Zweig Letter asked me to be a...
A lot of A/E/P firms complain, but in fact, they’re not really trying to grow. As an executive in residence teaching entrepreneurship in the Sam M. Walton College of Business at the University of Arkansas,...
Fayetteville, AR – April 20, 2016 — Zweig Group provided consulting over the recent HFA Architectural and Engineering firm acquisition of ALLEVATO Architects. The Northwest Arkansas based HFA is consistently ranked nationally in the top...
The A/E/P industry is doing well right now, but you shouldn’t get too comfortable. Right now, we're having some really good times. A/E/P firms are doing well – some of them are doing incredibly well....
Industry prosperity can’t last forever, but preparation now can help you be ready if – and when – the cycle ends. The A/E industry is hot right now, People! The overall industry is as healthy...
Five ways to increase your digital footprint in branding and recruiting the best and brightest in 2015. As we approach the end of 2014, I’m amazed at how much has changed in such a short...
Mark Zweig lays out the steps you must take to create a successful organization. Also, be a real leader. One of the most important jobs any leader has is that of building their team. Yet...
Five thoughts from Mark Zweig about titles and how they are often dished out without much consideration. Title proliferation in the A/E/P business is alive and well. While intentions may be good – to keep...
By Christine Brack Principal, Business Planning Consulting ZweigWhite Our industry is not immune to buzzwords. In fact, there are several dozen tossed around at any given moment. Value proposition has been around for a while....
By Mark C. Zweig CEO, ZweigWhite Some could argue that human resources management has taken a blow in the past three or four years with such a soft economy. Many employers have probably felt they...
By Mark C. Zweig We’ve all been through it. We have a good, old client; someone we have done a lot of business with over the years. The decision-maker with the client is someone we...
With the consolidation wave just starting to gain momentum in the A/E/P and environmental industry, it seemed appropriate to get into a subject that many firms in our business seem to have an ongoing problem...
I just sold a house this past weekend that I have had on the market for quite some time— much longer than it usually takes me to sell one. This was a beautiful little 1925...
After 20 years of writing The Zweig Letter and its no-named, type-written predecessor, I feel like I know our readers. Most of you are architects, engineers, planners, and scientists. You (rightfully) consider yourselves professionals. Theoretically,...
There are no easy businesses in this economy. And if you think there are— still— watch out. You’ll probably learn soon that I am right about this one. Everyone— no matter what they do— has...
I have often felt that architecture, engineering, planning, and environmental firms pay lip service to the notion that they should keep their best clients happy— and KEEP their best clients clients. It always seems like...
When it comes to keeping clients truly satisfied and coming back year after year for every service your firm provides, most A/E/P and environmental firms have a long way to go. Creating a genuine experience...
It’s been said before that “cash is king.” It’s also been said that you can be profitable and still go out of business if you run out of cash. That said, our industry— that of...
Architects, engineers, and planners are always talking about what they will do to keep their clients happy. In marketing meetings, repeat business statistics of 80% or better are bandied about with pride, and chests are...
A lot of design and environmental firm principals have been around a long time— they’re an average of 48 years old. That means that they have probably been doing this work for 20-25 years or...
Thank God for technology! If we didn’t have the technology that we have today, there’s no way most of us who travel could keep up with the demands of work and life. For example, I...
It’s hard to grow if you can’t keep the people you already have working for you. Every time someone leaves you have to replace them. And it’s as hard or harder than ever— as well...
It is so valuable… being THE place to work. What I mean by THE place is the firm that everyone wants to work at. It is the cool place, the desirable place to be, the...
There’s nothing like a little quality time to do nothing but think. Just sitting in a chair or lying back in your hammock… pushing the mower… driving on a long solo drive. I relish those...
September 11, 2001— I was talking on the phone when I looked through the glass interior wall of my office out into the rest of our space and noticed people standing around a TV monitor....
If there was ever a time when the moon lined up with the stars and the timing was right for A/E/P and environmental firms to raise prices, this is it! Never before has the unique...
Any business, particularly A/E/P and environmental consulting firms, better be concerned about how to keep current clients happy and satisfied. The reason is simple— getting new clients is expensive, and if you have to constantly...
“The client will hire us because we have a long-standing relationship.” Don’t get too comfortable. Many firms take existing clients for granted. And when this happens, the deterioration in service quality is almost imperceptible (in...
It’s hard to believe, but 1997 is almost over. It seems as if the year just started and now it’s nearly gone. I hope you had a great year, because very few companies ever make...
The headline for this week’s editorial sounds like the title of a bad country and western song, but there’s a lot of truth in it. Maybe it’s human nature, but we don’t seem to appreciate...
Here are 10 things about the A/E/P and environmental consulting business that they don’t teach you in college. The best clients get crapped on. I hate to say it, but sometimes we treat our best...
Call me any names you want. It won’t be the first time. But it doesn’t matter. I’m tough. I can take it. I have the power of my own convictions and conscience to get me...
One thing I have learned over the years is that how good something turns out depends on the sum total of many small decisions. Most of the time, as it relates to projects, it’s not...
We’re in the throes of our annual business planning process here at ZWA. You know the routine— get everyone together, have an office party and a holiday dinner at a nice restaurant and spend a...
A lot of firms in our business are going through some serious introspection. And if they aren’t, they probably should be. Change is occurring at an accelerating pace. Yesterday’s hot firm may be a dog...
Anyone who knows me will tell you that I’m not the sentimental type. But I must say— I love the people who work here. I love them because they work so hard, they never complain,...
If you talked with as many people in A/E/P and environmental consulting firms as I have over the years, you would soon discover that “office politics” is a dirty term in our industry. Engineers, architects,...
On Monday, December 20, 1993, William Edwards Deming, the 93-year-old management guru of Total Quality Management (TQM) died in his sleep. A statistician with a doctorate in Physics from Yale, Deming was credited with engineering...
Throughout my working career, I never asked for a raise. I never asked for a bigger bonus. I figured if my employers weren’t smart enough to pay me what I was worth, I’d go somewhere...
With more than 40,000 architecture, engineering and environmental consulting firms in the U.S., most of which have less than 20 people, no one is going to tell me that design professionals aren’t entrepreneurial. If they...
Last week, I spoke to an engineer laid off from the consulting firm where he had been employed for the past 18 years. Unfortunately, his layoff was the direct result of a recommendation contained in...