Starting with the end in mind
By Elizabeth Nilsen | Successful AEC firms treat succession planning as a strategic priority from the beginning, not a last-minute retirement decision.
10 results found for “take a walk”
By Elizabeth Nilsen | Successful AEC firms treat succession planning as a strategic priority from the beginning, not a last-minute retirement decision.
By Mark Zweig | Long-term firm owners stay motivated by evolving the business, mentoring emerging leaders, and staying close to the action.
By Stephen Parker & Mei-Ling Krabbe | The most successful organizations will treat adaptability, personalization, and inclusivity as organizing principles for workplace design.
By Kraig Kern | AEC's next competitive advantage isn't expertise; it's how fast you unlock it.
By Andy Cushman | When firms show up authentically for causes they believe in, goodwill follows, and so do lasting business relationships.
By Kraig Kern | When the engine stalls, take the pause to reset, refocus, and get ready for what comes next.
By Kyle Ahern | A closer look reveals hiring and retention pressures demanding smarter, people-focused strategies.
By Greg Sepeda | To drive real accountability, leaders must pair logic with storytelling that engages emotions, creates ownership, and motivates lasting process adoption.
By Michael Makris | Several of improv’s most fundamental rules are very much related to leadership and professional growth.
By Liisa Andreassen | President and COO of OBMI (Miami, FL), a global master planning, architecture, and design firm.
By Jeremy Clarke | Handle hidden tension before it blows – eroding trust, culture, and leadership credibility.
By Tom Robinson | When your people understand not just what is being built, but how and why, they’re better equipped to adapt and solve problems ahead of time.
By Mark Zweig | Practical career advice for new AEC graduates on landing a great job and accelerating early career success.
Zweig Group, the leading provider of management consulting, research, and education for the architecture, engineering, and construction industry, is thrilled to announce the 2025 ElevateAEC Conference & Awards Gala, taking place September 9-11 at the...
By Chad Clinehens | ElevateAEC celebrates high-performance AEC firms moving fast and intentionally in a changing industry.
By Ethan Greene | The benefits of modal diversity and alternative transportation.
By Tom Mesk | Prioritizing personal well-being and balance enhances workplace culture, productivity, and presence while preventing burnout and endless to-do list cycles.
By Javier Suarez | Instead of trying to fix “the big problem,” we should handpick issues that we could have a decent chance of addressing successfully.
By Greg Sepeda | Taking time to slow down, prioritize self-care, and recharge improves productivity, mental clarity, and overall well-being.
By Brandon Pinkerton | Integrity in leadership is sacrosanct and you must fight the urge to dilute your brand with cheap substitutes and compromised values.
By Stuart McLendon | This process improves team coherence and speed in addition to enhancing revenue per man-hour.
By Brandon Pinkerton | When the time comes, the best thing you can do for yourself, your legacy, and your organization is to end the journey well.
By Katherine Wilczek & Ceclia Martin-Smith | While it can be helpful to use generational trends to inform your management practices, it is most important to get to know your employees as individuals.
By Morgan Stinson | Delegation is crucial for growth, helping managers shift from doing the work themselves to empowering others effectively.
By Liisa Andreassen | President of MG2 (Seattle, WA), a global architecture, design, strategy, construction, and branding studio.
By Jane Lawler Smith | Creating non-traditional peer groups allows AEC marketers to gain fresh perspectives and enhance creativity.
By Anastasia Welch | Transforming team dynamics and strategies for improved leadership skills, operations, and project implementation, leading to business success.
By Chad Clinehens | These events offer firm leaders an opportunity to connect, learn, and celebrate – this year with a focus on ROI.
By Sara Parkman | Zweig Group’s 2024 Marketing Excellence Award winners share the strategies behind their winning campaigns and the impact on their firms’ success.
By Matt Verderamo | Three simple but impactful strategies to shift your mindset from needing more to getting rest.
By Leisbel Lam | Having a service recovery mindset in your projects is essential in order to keep your organization’s sustained competitive advantage.
By Renee Richardson | The women heading Atlanta’s Community Improvement Districts serve as incredible examples of bold leadership – but how do they lead with the greatest impact?
By Kristin Kautz | AI assistants empower personalized and effective support that will save time and money, and enhance creativity and quality.
By Mark Zweig | Those of us in the AEC business need to do a better job educating the general populace about the benefits of smart development.
By Rachel Wilde | We must seek out the rare opportunities for safe failure and make the most of them to help our employees reach their full potential.
By Janki DePalma | Leadership must communicate work meaning and impact in order to foster employee engagement and understanding of individual contributions.
By Morgan Stinson | Low trust in workplaces incurs a hidden cost, hindering efficiency, innovation, and collaboration.
By Jane Lawler Smith | AEC marketers must uphold communication standards, ensuring precision in language for clear, consistent, and defensible messaging.
By Kraig Kern | In our digitized age, the very tools designed to enhance communication can sometimes become barriers.
By Luke Carothers | Our industry must look to places like Cairo as an example of how ambition can shape the built environment.
By Janki DePalma | Having the ability to admit your own mistakes can be refreshingly liberating and lead to real growth and connection.
Zweig Group announces applications have opened for the 2024 ElevateHER® cohort and has announced the 2024 ElevateHER® Symposium will take place March 6, 2024 in Irving, Texas.
By Jeremy Clarke | Use these four common sense pillars to build your firm’s compensation strategy.
By Shannon Koop | A well-developed business plan gives insight into growth potential, possible disruption, and resource constraints.
By Mark Zweig | There are many factors that can create highly motivated people – some within your control as an employer and some not.
By Mercedez Thompson | A firm’s approach to proposal development greatly impacts how marketing and proposal professionals do their job and how they understand their role.
By Shirley Che | ElevateHER® is identifying sustainable workforce solutions to address our industry’s recruiting and retention challenges.
By Houston Matthews | If your team can keep communication at the forefront of all of your projects, you’re sure to be a success.
By Adam Bugielski | Burnout is a serious condition that can lead to decreased job satisfaction, productivity, and overall well-being – but there are steps you can take to prevent it.
By Chad Clinehens | This year’s ElevateAEC Conference is an opportunity for you to drive personal and professional growth.
By Liisa Andreassen | President and partner at Hoefer Welker (Kansas City, MO), an interdisciplinary architecture, planning, and interior design firm.
By Ezequiel Tovar | The four pillars of ownership transition strengthen your firm and provide a foundation for success.
By Liisa Andreassen | President of Schaefer (Cincinnati, OH), a firm that provides all aspects of structural engineering across a broad range of projects and industries.
By Jane Lawler Smith | For AEC marketers, crafting messaging that makes sense, resonates with your intended audience, and lodges in their minds is simply the job.
By Tim Klabunde | Successful networking is all about helping others, not just leveraging relationships for personal gain.
By Todd Perry | Be wary of spreading yourself and your services too thin; your team’s productivity and your firm's profits could begin to suffer.
By Robert Speed | If you can make your culture about the employees, you and your firm will reap the rewards over the course of your career.
By Kevin Johns | In order to remain competitive, AEC firms need to understand and embrace new technology.
By Eddie Wade | If you take time to breathe, rally your troops, get team buy-in, and consider your options, you’ll be on your way to making this a positive change.
By Reid Poling | As much as school can and does teach you, there are some lessons that can only be learned “on the job.”
By Will Swearingen | When looking to sell your firm, failing to prepare could result in you missing great opportunities when they’re right in front of you.
By Keyan Zandy | It’s critical to take the time to develop your trust-building skills. You, your teams, and the projects you are all working on together will only benefit.
By Julie Smith | Podcasting is a unique way to share the story of your company, and it should be part of your marketing strategy.
By Liisa Andreassen | CEO of MKSK, a collective of planners, urban designers, and landscape architects who are passionate about the interaction between people and place.
By Katie Batill-Bigler | Delegating demonstrates a strong sense of organization, self-confidence, and trust in your team – while also allowing opportunities for your team to grow.
By Chad Coldiron | How does a brand create a long-lasting legacy well beyond any individual contributor or even just its founders?
By David Harvey | When well-trained staff are equipped with the skills needed to do their jobs well, everyone will reap the benefits.
By Liisa Andreassen | Vice president of corporate development at J.S. Held, a global consulting firm providing technical, scientific, and financial expertise across all assets and value at risk.
By Liisa Andreassen | President and CEO of DOWL, LLC, a firm that offers a wide range of engineering services to public and private clients, from the Arctic Ocean to the Rio Grande.
By Lauren Rhodes Martin | Small, medium, or large, firms of every size should have a regular process in place for collection of their fees.
By Dan Piselli | While the symbolic act of signing a voluntary environmental commitment is important, action toward honoring it is more meaningful.
By Liisa Andreassen | Partner at Orcutt | Winslow (Phoenix, AZ), a design firm that aspires to positively disrupt architecture through innovation, experimentation, and invention.
By Liisa Andreassen | They are the CEO and president of RDG, a firm made up of architects, artists, engineers, landscape architects, and planners with a passion for design.
By Sara Parkman | This year’s cohort has picked up where previous groups left off – taking on creative ideas to solve both historic and emerging challenges.
By Will Anderson | A few reasons this is one of the safest and most rewarding industries to be in.
By Andy Chavez | Actionable solutions for owners and employees alike to promote the longevity of high performers in today’s workplace.
By Alexis Eades | The consequences of burnout can be detrimental, so give your mental health the care it deserves.
By Kyle Ahern | One of Zweig Group’s landmark awards has evolved into a powerful tool that couples celebration with data-driven change.
By Liisa Andreassen | President at ELEMENT (Tampa, FL), an award-winning, certified Disadvantaged Business Enterprise and Minority Business Enterprise, consulting firm.
By Aya Shitanishi & Megan Chang | A good project meeting is like a dinner party: You’re the host and it’s your job to make sure your guests have a great experience.
By Liisa Andreassen | President of Galloway (Denver, CO), a firm with a streamlined process that addresses all its clients’ design needs – from architecture to civil engineering and survey.
By Lindsay Young | With a little effort, you can put a plan in place that will empower your firm to work with the types of clients you want on the types of projects you...
By Eduardo Smith | With more work than we can handle and the current recruiting challenges we face, we need to be sure that our organizations have the foundations for sustained growth.
By Katie Harrel & Charlotte Knight | Finding commonalities can help you build trust and strengthen relationships in this changing work environment.
By Chad Coldiron | Whatever your role is at work or in life, showing others respect is always a good way to build a great relationship.
BY RLG | Director of business development with RLG Consulting Engineers (Dallas, TX), a firm that specializes in civil, structural, survey, and forensic engineering.
By Mark Zweig | Whether or not the AEC industry experiences a ‘great resignation,’ there are some things you should do to keep turnover low.
By Jim Pappas | How scalable systems can be used to find the right people, bring a new product idea to life, and help it grow quickly and profitably.
By Jane Lawler Smith | When interviewing your co-workers, peers, and clients, take a walk and harness the power of storytelling together.
BySeth Carlton | Explaining things in overly technical terms could result in your message getting lost, so find ways to simplify so the most important ideas are grasped by everyone.
By Peter Atherton | Playing to win requires a real investment in organizational redesign, and the creation of both a vision and a culture that’s worth the work.
By Eduardo Smith | Your core values are the foundation of your culture, so it’s critically important that existing staff live the core values you expect others to emulate.
By Mercedez Thompson | Leaders must engage in burnout prevention strategies that alleviate overburdened employees, reduce the number of meetings, encourage PTO, and promote flexible hours.
By Laura Rescorla | We must work intentionally to remove barriers and provide opportunities in our industry for people of all backgrounds.
By Keyan Zandy | The positive changes we’ve made will stay with us long after the days of the pandemic are over.
By Mark Zweig | How can we each achieve the lofty and satisfying position of knowing we have made a difference through our work in this business?
By Liisa Andreassen | President of Lawrence Group (St. Louis, MO), an integrated design, development, and construction firm using the power of people with great ideas to bring clients’ dreams to life.
By Adam Zach | Whether it’s by reading a book or going to a seminar, taking an active interest in your personal development could be the best thing for your career.
By Mark Zweig | It’s great to be needed, but it’s not really where you want to be. The position you should really seek to attain is to be wanted.
By Talin Espinoza | A conversation about how improving gender representation in the workplace benefits everyone and how the AEC industry has evolved regarding women professionals.
Positively impact your firm’s retention rates by turning abstract ideas into actionable goals.
President and CEO of Primera (Chicago, IL), a mid-size, full-service, woman-owned engineering design and consulting firm.
When you don’t meet your commitments, you disappoint people and they remember it. If people can’t count on you, they won’t hire or promote you.
There are countless ways to develop business without being a business developer, and you are most likely doing some of these things already.
President and CEO Arora Engineers, Inc. (Chadds Ford, PA), a firm that meets the evolving needs of its clients through more intelligent, sustainable, infrastructure solutions.
By Mark Zweig | “My good friend of more than 25 years, Jack Portman passed away suddenly on the morning of August 28.”
By Eduardo Smith | It’s more important than ever to stay close to our clients, to understand their changing needs, and to help them achieve their business goals.
Owner and managing partner at Batture, LLC (New Orleans, LA), a firm dedicated to delivering outstanding results while creating powerful social and environmental change.
Taking a break and letting your mind wander can bring a fresh perspective and the extra boost you need to make it through the day a happier, healthier you.
If we want to be in position to effectively respond and even get ahead of the curve, we all need to know what’s likely to come next.
Make your business more sustainable and build a loyal team by training your people to manage themselves and their projects the way you would.
By Mark Zweig | “If there’s a silver lining in this crisis it is that we may each have a chance to reevaluate our priorities and improve the quality of our lives from here on.”
President and CEO of Wallace Engineering (Tulsa, OK), a structural and civil engineering consulting firm that believes in being active citizens, in both our profession and communities.
Burnout prevention is the key to healthy, growing, and resilient organizations, especially now.
By Jamie Claire Kiser | What differentiates us now as leaders is our ability to roll with the punches and make sharp, sober decisions.
“The new reality of living with the coronavirus is just getting started.”
By putting energy into the power of habit, deep work, productivity tools, and daily scheduling, you will see immediate and lasting productivity gains.
Principal at GH2 Architects (Tulsa, OK), an international architecture and design firm founded in 1973 that’s flexible, engaging, and fun.
Take time each day to do things that rest your mind and body. This will help you be more creative, more productive, and a better leader.
By Phil Keil | Understanding this is essential in your ability to grow your firm and successfully execute your strategy.
We must inspire, include, empower, and educate all genders, races, and ages to look past biases and change the cultural norms that have shaped and still affect our industry.
Asking questions is a critical skill if you want to understand and anticipate your clients’ needs.
Implement these tips to decrease tension and drastically increase the utility of your feedback.
Believing in your value is the first step to success in winning on value. The next step is to walk away when clients don’t fit your new standards.
Don’t be afraid to charge what you’re worth. You want clients who value your relationship and appreciate your talent.
Before you pass the torch, you need to make sure that your next generation of leaders is up to the task.
In this digital era of PURLs, OKRs, and java scripts, a dimensional mailer and handwritten note are still the best way to grab attention.
President and CEO of DBR (Houston, TX), a 150-person Texas firm that values communication and superior service above all.
Winning today is about serving others and providing value. Both are good. They always were, and always will be.
If you want to be a great consultant, you have to step into the client’s shoes and see the world as they do.
They count, so gather your leadership team, find the set of behaviors they admire, and make them part of your mission and vision.
"Doing these 20 things will only make you more effective and your company more successful. And none of them are difficult, so go to it!"
“Every time you take off early or give yourself that perk you always wanted, you could unknowingly be demotivating someone. I’ve seen some egregious examples of this over the years.”
Using both sides of his brain, and with empathy, can-do man is engineering a great career in Seattle.
President of PDC Engineers (Best Firm Multidiscipline #45 for 2018), a 100-person firm headquartered in Fairbanks, Alaska.
“A lot of managers in AEC firms – design and technical people who have become managers – need to learn a few supervisory basics.”
By Will Swearingen | If you develop a reputation for being less than forthcoming, you could derail a critical ownership transition – and even destroy your firm.
A firm leader must break out of the deadline cycle and make a meaningful connection with employees. If not, performance will (predictably) suffer. Most of what we do today as leaders is not leadership. In...
By understanding the basics of performance-boosting behaviors, we can design a better approach to attract, develop, and retain top talent. Employee engagement is a powerful determinant of an organization’s success. Employee engagement is also central...
We all know meetings are a necessary evil, but do we have to let them wreck our productivity? Did you know that a typical American professional attends more than 60 meetings per month? That is...
President, Choice One Engineering Corp. (Best Firm Civil #2 for 2018), a 45-person firm based in Dayton, Ohio. By Richard Massey Managing Editor “Work-life balance is a phrase thrown around a lot, but we believe...
People have passed down their history and culture through the telling of stories for millennia. Why not do the same for your firm? I have the unique experience of working for KSA – except for...
Leading through accountability takes a willingness to do a better job at recognizing challenges and accepting feedback toward positive change. Have you ever worked with someone who can’t perform their basic job functions? Have you...
President of Gale Associates Inc. (Best Firm #18 Multi-discipline for 2018), a 115-person consulting firm based in Weymouth, Massachusetts. By Liisa Andreassen Correspondent “Gale has been involved with a number of design-build procurements, primarily for...
President and CEO of Ghafari (Hot Firm #54 for 2017), a 550-person multi-discipline firm based in Dearborn, Michigan. By Liisa Andreassen Correspondent “I would describe myself as a people person and am elated to see...
AEC firms must be diligent during design and construction to avoid becoming ‘responsible’ for worksite injuries or death. Although site safety generally is the responsibility of construction contractors and subcontractors, when injuries or deaths occur...
President and CEO of Larson Design Group (Best Firm #5 Geotechnical and Best Firm # 29 Multi-discipline for 2017), a 300-person firm based in Williamsport, PA. By Liisa Andreassen Correspondent “One person alone can’t make...
In yesteryear, leadership could get away with glaring inconsistencies, but these days, young professionals aren’t having it. In my last article, “Prove It,” I explained why organizational trust, employee choice, in addition to path and...
Each week, The Zweig Letter features commentary from top-flight leaders of AEC firms. Here is a compilation of how they handle, and move beyond, failure. By The Zweig Letter Staff John Hiltz, president of OHM...
A failed leadership transition can destroy a brand. Take plenty of time, focus on the company, and beware of politics and interpersonal conflict. Several years ago I visited the church I grew up in and...
Founder and CEO of GATE (Hot Firm #35 for 2017), a 300-plus person oil and gas engineering consulting company based in Houston. By Liisa Andreassen Correspondent “When clients/friends see what we post and comment to...
Gaining access to executives is not easy, but there’s plenty of opportunities to show value, establish credibility, and, in the end, make the sale. The most effective way to gain access to CXOs is through...
What we're up to Zweig Group has launched a customized and niche Online Continuing Education portal for technical and design professionals, accessible at www.ZweigGroup.com/Zlearning. Zlearning offers a variety of one-hour training options to help the...
All of us in the A/E/P business are consultants. Sure, we are either engineers or architects or planners or surveyors or designers – but we are also consultants. I have been studying consulting firms and...
You’ll lose control of your office if you have no performance metrics, no accountability, and put employees in the wrong roles. The difference between leadership and management is quite substantial. Make no mistake, as a...
President and CEO of Wade Trim (Hot Firm #76 for 2017), a 500-person multidisciplinary engineering and consulting firm based in Detroit. By Liisa Andreassen Correspondent “Organic growth is going to become more difficult as recruiting...
President and chairman of Garver (Best Firm Multi-discipline #2 and Hot Firm #43 for 2017), a 500-person consulting and professional services firm in North Little Rock, Arkansas. By Liisa Andreassen Correspondent “We give our employees...
President and CEO of Pennoni (Hot Firm #48 for 2016), a 1,250-person engineering firm based in Philadelphia, Pennsylvania. By Liisa Andreassen Correspondent “One recommendation for leadership in a firm is a better working knowledge in...
All of us have a story to tell, so don’t shy away from it in your professional life. It could be the key ingredient for your firm’s success. Everyone loves a good story. That’s why...
They go hand in hand, and both need regular maintenance if they are to be positive. Take a look at your firm and make adjustments if necessary. A company with a great culture can, and...
In this episode of the TZL Lifehacker Series, Randy Wilburn and Sanjay Jenkins discuss their morning routines, the importance of having a routine, and some steps A/E professionals can take to make the most of...
Smaller housing within walking distance to essentials and amenities is appealing to both the young and the old. We’re listening closely to the market desires for our West 2nd District Project here in Reno. We’re...
(HOUSTON, TX – July 28, 2017) WGI is pleased to announce that Jacob Gonzalez, PE joined the firm’s Parking Solutions Division in its new partner, Carl Walker, a division of WGI. Jacob, as Vice President-Parking...
CEO of Coffman Engineers (#62 Hot Firm for 2016), a 400-person virtual, multi-discipline firm with offices across the West Coast, Alaska, Hawaii, and Guam. By Liisa Andreassen Correspondent “Outside members can act like guests at...
Zweig Group, a full-service AE consulting firm based in Fayetteville, Arkansas, facilitated WGI’s acquisition of Carl Walker, Inc., a deal that gives the buyer a 12th business line, nearly 400 associates, and an important footprint...
Handle the difficult conversations by knowing who you are, learning about other people, and knowing what’s needed to win. This time he went too far. Milo, your senior engineer, will not budge on his code...
Firms that prepare together find that the investment in time and resources equates to project wins and good relationships. Teaming with other AEC firms is a common strategy to win work that requires different types...
If we want to make this world a better place to live, it’s up to us, and not elected officials, to make it happen. Leadership is the single characteristic of behavior that determines a person’s...
If we want to make this world a better place to live, it’s up to us, and not elected officials, to make it happen. Leadership is the single characteristic of behavior that determines a person’s...
What can I do for you today? As it turns out, perhaps not a whole lot, but in a crunch, a little can go a long way. It’s a simple enough question. But how often...
If your firm is small but you want it to be big, don’t be afraid, just hold onto your values as you also accept inevitable changes. A company’s growth directly correlates with the company’s culture....
As a firm grows, new people have to come on board. But if those people threaten to damage your culture and sink the ship, you can always toss them back out to sea. We tell...
Editor’s note: Originally published June 22, 1996 I’ll come clean. It’s time to fess up and share how I feel about the state of the art in project management today for A/E/P and environmental firms....
In this episode of The Zweig Letter podcast, Randy talks to Tracey Eaves, Zweig Group’s valuation expert. Tracey introduces herself by talking about her background, her valuation experience, and why it’s important to hire a...
President and CEO of Ghafari, a big Michigan firm, has broadened its services, allowing it to weather tough times and maintain an era of growth. By Liisa Andreassen Correspondent As president and CEO of Ghafari...
Research shows that a good onboarding program is the best way to keep the people you hire, and save a chunk of change on recruitment and training. The process of accepting a job seems much...
We work a lot of hours and handle a lot of stress, so it’s important to take charge of life, both in and out of the office. How many hours do you work each week?...
Over the years, we have developed work styles that are not good for our physical, mental, or emotional health, but that can be changed. Taking these tips to heart can really change the health of...
Michigan firm takes the extra steps to create a family atmosphere, and that translates into employee retention, quality work, and client satisfaction. By TowerPinkster Best Firm #1 Architecture for 2016 Our firm culture is at...
Move forward in 2017 with Zweig Group seminars across a range of essentials – business development, project management, marketing, and more. For a short while during my undergraduate years, I majored in management. After a...
Over the years, we have developed work styles that are not good for our physical, mental, or emotional health, but that can be changed. It’s not that we’re bad people, or that we aren’t working...
McKim & Creed’s Building, Energy, and Infrastructure division is taking off in North Carolina and is set to expand in Florida and Texas. By Liisa Andreassen Correspondent In 1978 McKim & Creed, Inc. (Best Firm...
Office amenities are shifting from a focus on whimsy to a focus on meaning, and that adds up to improved productivity and increased profitability. As someone who designs workplace environments, it’s fascinating to participate in...
Many of us – as responsible spouses, parents, and business owners – always do what we think we are supposed to. Our whole lives are based on serving and taking care of other people. Unfortunately,...
When does travel time become paid time? If you don’t know the answer, you might need to check in with the U.S. Department of Labor and dust off your policy manual. It is alarming to...
While the numbers behind failure are staggering, when you look at the characteristics of successful M&A transactions, the math is pretty simple. M&A transactions can fall apart for dozens – maybe even hundreds – of...
While the numbers behind failure are staggering, when you look at the characteristics of successful M&A transactions, the math is pretty simple. M&A transactions can fall apart for dozens – maybe even hundreds – of...
Engineering duo publishes a report on cold-formed steel and how it can be used to make buildings more resistant to the external blast from a terrorist attack. By Richard Massey Managing Editor The Cold-Formed Steel...
Creating a hybrid seller-doer team comprised of business development people and technical experts is a good way to win new work. As few as 25 years ago, our industry relied almost exclusively on relationships as...
While the numbers behind failure are staggering, when you look at the characteristics of successful M&A transactions, the math is pretty simple. M&A transactions can fall apart for dozens – maybe even hundreds – of...
When J. Peter Devereaux joined the Detroit-based firm in 1985, there were nine employees. Today, Harley Ellis Devereaux (Hot Firm #23 for 2016) has 324 employees and has undergone a series of evolutions. After working...
Letting go is hard to do, so when the time comes for a changing of the guard, it helps if the second tier is groomed, confident, and empowered. Much of our recent work has been...
If you are planning an event, pay attention to the details so that your firm can reap the full benefits of publicity, business development, and old-fashioned fun. Holding an event is not something just for...
Today’s workforce is multigenerational, so those with experience and seniority must learn to understand, and teach, younger colleagues. I was born in 1944, a couple of years before the Baby Boom. But my values and...
For most of my career, I have defended the "new generation," i.e., those just getting out of school and starting their careers. The older people have always complained about the group coming in behind them,...
Understanding the nuances of a Happily Employed Job Candidate can boost your ability to hire the best people. I recently received an email from a client who was in the middle of arranging an interview...
Technical professionals should appreciate the importance of timely and accurate time-sheets for determining appropriate project billing and more. For most A/E/P firms, it is the talent, technical expertise, and experience that are sold to clients...
Six suggestions from Mark Zweig on how to form and keep relationships alive. I never liked the idea that a consulting business should have its marketing based on personal relationships. I just don’t like being...
Think of leadership not as a single person but as a team of individuals, each with his or her own strength and talent. For years I’ve watched firms struggle with leadership transition, particularly firms started...
Don’t we all want to be part of an organization that we are thrilled to be a part of; that makes us proud? I often get chills when I think back on my early career...
Several things happen when a new person joins your firm. Don’t scare them away. This term seems to have come into popular usage among HR folks lately, referring to how a firm brings a person...
By Hobson Hogan Principal, Investment Banking There is a time in everyone’s life when you are holding onto something too tightly. I was reminded of this fact by my son on Christmas Day. Santa had...
By Christine Brack Principal, Business Planning Consulting Many firms are glad to be leaving 2011 behind and are casting a warmer, more positive outlook to the New Year. Other firms claim they enjoyed moderate success...
By Ed Friedrichs Chairman, ZweigWhite As architects and engineers, we’re in a long-cycle business. That means we work on long duration assignments, often with extended start/stop cycles— waiting for a public hearing, an EIR to...
Over the years of working with A/E and environmental firms, I have run into those who will try to tell you that some managers are “too intense.” It’s as if these people are saying there...
Sometimes I think people in our business forget that the culture of the organization guides the behavior of its members. Sure— you can always have a bad apple who exhibits some crazy or bad behavior....
Getting new people productive sooner is something that everyone who owns an A/E/P or environmental firm should be concerned about. This is NOT a topic that only H.R. managers should worry about. Principals and line...
There are no easy businesses in this economy. And if you think there are— still— watch out. You’ll probably learn soon that I am right about this one. Everyone— no matter what they do— has...
I was at Lowe’s the other day buying a Jacuzzi tub for a 1925 bungalow we are redoing from top to bottom to resell. While the plumbing guy ran off to get my tub, I...
It seems like yesterday that I was “the young guy.” And that’s the last thing I wanted to be. I always tried hard to look and seem older than I really was so people would...
Though I’ve always known it, I don’t think I’ve ever written about it— running an ethical business that is socially responsible can pay big dividends. The fact is that the more educated your clients are,...
Before sitting down last week for a meeting with one of our PhD students— a German fellow named Sven— we both agreed that we’d like some coffee first. I asked Sven if he wanted to...
While there have been some “experts” who’ve made names for themselves by bashing IT and saying it is, at best, a necessary evil, I completely disagree with them. There are so many ways IT can...
Every year, after we announce the winners of The Zweig Letter Hot Firm List, we get contacted by other firms wondering why they are not on the list. It’s always one of two reasons: Either...
When it comes to project management for A/E/P and environmental firms, there’s one thing we all agree on— it could be done better. I won’t even begin to attempt to postulate why that’s the case....
This is a question that I see the majority of principals of A/E/P and environmental firms wrestling with. Should they sell their firm to a larger company, get liquid, and ready themselves for the next...
The folks at Deltek Systems, Inc. (Herndon, VA) have always claimed their market for software and consulting services was “project-driven businesses.” The truth is, the first time I heard that, I was skeptical. I wasn’t...
I’ve written before in The Zweig Letter about the need for passion. Anyone who is going to be truly successful in an A/E or environmental firm has to have it. You have to LOVE what...
When you are young, you do things just because you want to. “Fun” is an important part of your life. Too many people forget that when they get older, however. The responsibilities grow and grow,...
Last week, I took my oldest daughter Christy (she’s a high school junior) and one of her friends on a day of college tours. We went to three schools and took the guided tour at...
After a brief stop in Las Vegas for a quick family wedding, I just returned from The Zweig Letter Hot Firm 2003 Conference and Celebration in San Francisco. And let me tell you that while...
Victor Goodcoat knew he had a problem. Sure— he may have been a principal at Honest Engineers for the last ten years but things weren’t like they used to be. Clients weren’t calling and he...
Terry Mitchell, senior vice president and transportation division head for MonsterFirm, Inc., knew one thing: If the firm was going to make any real money, it was going to take a new level of top...
I read somewhere once that being in love is a mental illness. All logic goes out the window. Rationality does not prevail. The ugly can become beautiful. Suffering is tolerable. Sacrifices can be made. Walls...
Irving “Tuck” Schlockmeir walked into the Schlockmeir Associates board meeting in a bad mood. Tuck was frequently in a bad mood, and if he wasn’t, the fear that he might go into one scared everyone...
Ever have one of those days where something hits you out of nowhere and it just knocks the wind out of you? It’s so demotivating. You feel like you got kicked in the stomach. These...
If, like many firms, you have deferred maintenance on your marketing program because you’ve been too busy and it’s been too easy to get work, you might want to think about doing a marketing tune-up....
We’re talking to a lot of company CEOs who aren’t the least bit concerned about the effects a recession would have on their firms because they serve government clients. But my experience is, if the...
I ran into a building contractor friend of mine in front of our office complex the other day. He is currently working on a project to convert a 16,000 square foot former women’s clothing store...
Set to music from The Beverly Hillbillies: Let me tell a little story about a man named Jed, a poor engineer, barely kept his family fed. And then one day when designing to buy food,...
I just got back from a College of Business Advisory Board meeting at my alma mater, Southern Illinois University in Carbondale, Illinois. Thanks to the State of Illinois, I got my BS and MBA degrees...
Any business, particularly A/E/P and environmental consulting firms, better be concerned about how to keep current clients happy and satisfied. The reason is simple— getting new clients is expensive, and if you have to constantly...
Raymond Stodge, managing principal of “Stodge Engineers and Architects,” was depressed. How would he get the firm’s executive committee to start taking action on the issues that had plagued the firm for years? And now...
With times as good as they are, particularly for architecture, engineering, and building-related environmental consulting firms, it’s hard to think about failure. But there are still firms going out of business and firms on the...
I think I know something about what it takes to make a firm grow. Three times in the last few weeks, I’ve conducted our new, 1½-day seminar, “Managing a Growing Firm.” I attended the “Inc....
These are the good old days for the A/E/P and environmental consulting business. Times are good. Firms are growing. Employment offers are going out weekly, daily, and in some cases, hourly. But did you ever...
I have said before that I think most project management training is ineffective. But that doesn’t help the majority of our readers— owners and managers of firms who depend on having good enough project management...
Call me any names you want. It won’t be the first time. But it doesn’t matter. I’m tough. I can take it. I have the power of my own convictions and conscience to get me...
We just got back from the 15th Annual Inc. 500 Conference and Award Ceremony held in Philadelphia. Zweig White & Associates made it onto Inc. magazine’s list of 500 fastest-growing privately held firms for the...
You know, it drives me crazy when I hear some whiner complaining that you can’t make any money in the A/E/P or environmental consulting business. Sure, most people aren’t all that successful. The average firm...
Believe it or not, having fun helps your pocketbook. If your people are having fun, they’ll work harder, longer, and put out better quality work. And that will make you more money. I’m convinced that...
I’ve received several calls asking me if I had seen a recent article that appeared in The Wall Street Journal (November 21, 1996) on performance appraisals. Evidently, it is causing quite an uproar in the...
Everyone in the A/E/P and environmental consulting business wants to be more “successful,” but I don’t recall ever seeing “success” clearly defined. It’s one of those good-sounding words that architects, engineers, and environmental consultants use...
“Leadership development” for our industry too often translates into another boring all-day seminar on liability reduction, or a weekend retreat with a soft-spoken consultant who walks us through “team building” exercises. We say we want...
Most of us in A/E/P or environmental consulting firms who are at project manager level or higher must travel occasionally. The probability that you will have to travel increases the larger your firm is, the...
A few weeks ago, I went to Colorado and gave an all-day presentation on marketing at the management retreat of a rapidly growing environmental consulting firm. I thought I’d share with our readers what it...
Not a week goes by that someone doesn’t ask us for help with project management training. There is a huge demand for it. Nobody seems happy with the effectiveness of their project managers. But is...
A/E/P and environmental consulting firms are really in the business of selling time— something there never seems to be enough of. That’s why it’s important that we all use our time wisely. Here are my...
Let me tell you a little story about two managers. Both head divisions for the same large, international engineering and environmental company. By most any standard, one of the two, who we’ll call “Jed,” is...
Twenty contacts per month! To know why we have a problem selling services in the A/E/P and environmental consulting business, look no further than the goals we lay out for our marketing and business development...