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By Ying Liu | Ownership mindset starts before equity, with the clarity, trust, and responsibility people need to lead like owners.

By Kraig Kern | AEC firms excel at solving known problems, but creativity is what reveals the opportunities and risks no one sees.

By Melanie Carrido | Three decades in AEC show that while technology reshapes our work, strong communication and partnership still determine success.

The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

By Chris Catton | Recruiting is the AEC industry’s biggest challenge, yet most firms still operate without a real recruiting plan.

By Rachel Gresham | Culture erodes when organizations ask people to behave one way while systems, incentives, and authority structures reward another.

By Greg Sepeda | Many AEC leadership groups operate like golf teams – strong individuals, but little coordination – leaving collective results far short of potential.

By Daryl Simons Jr. | If your retention strategy relies on appreciation events instead of competitive pay, you are already losing talent.

The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

By Mark Zweig | Better project management isn’t about new systems, it’s about disciplined leadership, clear decisions, and relentless execution of fundamentals.

The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

By Chad Clinehens | Becoming a principal isn’t a reward for past success – it’s the start of owning responsibility for future value.

By Andy Cushman | When firms show up authentically for causes they believe in, goodwill follows, and so do lasting business relationships.

By Mark Zweig | Focus on these things to be more effective when it comes to raising standards for performance.

Zweig Group, the leading provider of management consulting, research, and education for the architecture, engineering, and construction (AEC) industry, has released its 2026 Salary Report of AEC Firms and updated its Compensation Data Platform, delivering...

The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

By Kyle Ahern | A closer look at the structures, risks, and rewards shaping leadership in today’s AEC industry.

By Mercedez Thompson | Performance reviews become powerful when they shift from box-checking to growth, clarity, and genuine investment in people’s long-term success.

By Matt Verderamo | Success in leadership comes from embracing change with courage, staying flexible, communicating openly, and continuously moving forward.

By Brad Wilson | ESOP success in AEC firms depends on financial discipline, clear governance, and treating employee ownership as a lasting cultural investment.

By Liisa Andreassen | President and co-founder of Peralte-Clark, LLC, a firm that specializes in managing, planning, designing, and implementing public and private infrastructure projects.

The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

By Mark Zweig | If you want people to work harder, hire the ambitious, lead by example, and reward real performance.

By Chad Surprenant | A one-profit-center approach encourages teamwork across offices and disciplines, minimizing silos and supporting sustainable, firm-wide growth.

By Jon Hanlon | AEC careers are built on continual learning, where mistakes, questions, and collaboration shape lasting skills and professional growth.

By Duncan Robertson | Being able to turn challenges into lasting opportunities requires sacrifice, strategic risk, and strong teams.

The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

By Brian Shannon | Healthy rivalries fuel collaboration and innovation, ultimately benefiting communities and strengthening the AEC industry.

By Kristi Weierbach | Incentive plans for employees should align unique performance measures with organizational success to drive retention, engagement, and results.

By Janki DePalma | Recognition matters, but real growth happens when leaders value quiet progress, not just visible wins.

By Kyle Ahern | The 2025 Mid-Year Compensation Update highlights key salary shifts and industry trends shaping AEC firm strategy.

By Kyle Ahern | What high-profit 2025 Best Firms To Work For do differently to earn employee trust, loyalty, and performance.

By Mark Zweig | A business plan only works if leadership builds accountability, relationships, and follow-through into daily operations and culture.

By Ezequiel Tovar | You won’t live forever – but with intentional ownership transition, your firm could be immortal.

By Lindsay Young | Continuous investment ensures that when the market eventually slows down, your firm remains resilient and well-positioned.

By Liisa Andreassen | Founder and principal of Cuono Engineering, an engineering firm dedicated to renewing the past and building the future through structural engineering design.

By Andrew Cushman | Publishing an article with a client strengthens relationships, enhances visibility, and fosters long-term collaboration while showcasing project success.

By Carlo Lebron | Take the time to define your culture, engage your team, and make this a central part of your operational strategy – the rewards are well worth the effort.

By Leisbel Lam | Harnessing the power of a growth mindset and the S-curve of learning to transform human capital in the AEC industry.

By Mark Zweig | Don’t turn yours into a joke by getting the wrong help and taking the wrong direction with revising your strategic plan.

By Dan Houf | Building strong, long-term client relationships is essential, but navigating transitions requires trust, adaptability, and exceptional service.

By Mark Zweig | These four things are beyond essential if you are serious about building an enduring organization that will evolve over time.

By Kyle Ahern | Firms that adopt these competitive strategies will be better positioned to achieve sustained success.

By Mark Zweig | This is the math that firm owners who pursue mergers and acquisitions use to create a lot of value in their businesses.

By Eileen Shields | Growing from a startup to nearly 100 employees, this firm thrives through agility, teamwork, and delivering high-quality solutions at the core of its business.

By Katherine Wilczek & Ceclia Martin-Smith | While it can be helpful to use generational trends to inform your management practices, it is most important to get to know your employees as individuals. 

By Lalitha Benjaram | Committees are an efficient way for young professionals and newer employees to meet other team members and develop a strong connection to their organization.

By Sara Parkman | Zweig Group’s 2024 Marketing Excellence Award winners share the strategies behind their winning campaigns and the impact on their firms’ success.

By Liisa Andreassen | President of TreanorHL (Lawrence, KS), a full-service architectural firm with a purpose of creating places and experiences that make people’s lives better.

By Tyler Suomala | Sales is not the monster under the bed – it’s just a conversation, a shared meal, and a chance to offer solutions and forge lasting connections.

By Mark Zweig | Employees who decide to disengage and shift out completely do so at their own peril.

By Mark Zweig | Are your expectations for your people high enough, or are you letting everyone off the hook?

By Jane Lawler Smith | Focusing on creating fans of your brand, rather than just clients, can drive deeper engagement, brand loyalty, and word-of-mouth marketing.

By John Butt | This strategy empowers leaders to align their teams with organizational goals, provide feedback and recognition, and foster a culture of growth.

By Kristin Kautz | In the rapidly evolving universe of AI, firms willing to “go big” will be at the forefront of transformation – with all of the risk and reward that implies.

By Dan Houf | Nothing prepares you for the challenges of managing a firm like putting your feet to the fire and learning from everyday experiences.

By Stuart McLendon | Facing a talent shortage exacerbated by baby boomers’ exodus from the workforce, AEC firms must innovate to succeed.

By Liisa Andreassen | President of WithersRavenel (Cary, NC), a multidisciplinary consulting firm serving both the private and public sectors.

By Leisbel Lam | To integrate effective change management, identify needs, understand deeply, honor the past, mandate change, and provide a precise, optimistic roadmap forward.

By Danielle Eisenstock | Learning takes time and effort – but the end results can be as rewarding as making your favorite meal.

By Mark Zweig | Work should be an integral part of life, so why do so many people working in AEC firms clearly not feel that way?

By Mark Zweig | AEC firms must do better with delivering feedback and rewarding exceptional people, or risk losing their highest performers.

By Ivy Mendoza & Justin Patterson | By effectively communicating the complexities of engineering, graphic designers and marketers add value to a AEC firms.

By Luci Hogue | Whether you love your job and want to get to the next level or if you’re feeling unsatisfied in your current position, these tips may help gain perspective.

By Mark Zweig | These are the practical implications of defining the culture you want and then making that a reality.

By Mark Zweig | There are many factors that can create highly motivated people – some within your control as an employer and some not.

Zweig Group’s 2023 Best Firms To Work For Award winners share how they’re leading the charge in setting new standards for employee experience.

Zweig Group, a global leader in products and services for the AEC) industry, is excited to announce promotions and the addition of key personnel to its team.

By Chad Coldiron | AEC firms must offer variety, identify employee interests, and create a positive work environment to retain top talent.

By Ezequiel Tovar | Transition planning takes time, and the results are gradual – but if you do it right, the rewards are endless.

By Eric Wilson | With the right set of values and organizational alignment, you may find yourself in a positive feedback loop where shared principles guide you toward collective goals.

By Mark Zweig | Helping other people develop and be successful could be one of the most rewarding aspects of your career.

By Lindsay Young | Becoming a great leader is a rewarding experience, but it takes time, training, and a lot of trial and error.

By Liisa Andreassen | President and CEO of W&A Engineering (Athens, GA), a growing multidisciplinary engineering firm known for its innovative design, efficient engineering, and professional service.

By Brock Hoskins | Express gratitude to those people who are important to you, and find ways to make that a regular practice in your life and throughout your company.

By Linda Schulte | When your team views you as a leader and not just a manager, they will work much harder and be willing to go the extra mile when necessary.

By Mark Zweig | If you want your business to be a multi-generational enterprise, you need to recognize when it’s time to step aside and pass the reins to your successor.

By Mark Zweig | It’s time to turn your firm’s HR upside down and make some big changes to your policies and practices.

By Will Anderson | A few reasons this is one of the safest and most rewarding industries to be in.

By Alan Lloyd | With all the discussion about the “great resignation,” why isn’t anyone talking about the employees that aren’t jumping ship?

By Andy Chavez | Actionable solutions for owners and employees alike to promote the longevity of high performers in today’s workplace.

By Derek Clyburn | AEC firms and the industry as a whole should be communicating the value we provide at every level of interaction and throughout the design process.

By Mark Zweig | Business ownership can be one of the most rewarding things for any person to participate in.

By Brian Nordmann | An actionable cybersecurity strategy can be established without significant financial investment, and with measurable results and rewards.

By Alexis Eades | The consequences of burnout can be detrimental, so give your mental health the care it deserves.

By Jennifer Waters | Employees of firms are in many ways stakeholders of an organization’s success, and they can reap the dividends in a variety of ways.

By Liisa Andreassen | CEO of LaBella Associates (Rochester, NY), a firm with diverse service offerings that can address any aspect of the built or natural environment.

By Mark Zweig | What really makes people take responsibility for something and give it their all – to truly be accountable?

By Julia DeFrances | Committees give employees a chance to lead, contribute, effect change, and make an impact beyond revenue.

By Liisa Andreassen | President of Dewberry (Fairfax, VA), a nationwide planning, design, and construction firm with more than 50 locations and more than 2,000 professionals nationwide.

By Kevin Johns | These five financial considerations are just a few of the measures that successful AEC firms put in place to build long-term organizational health.

By Liisa Andreassen | Owner of Croft, Inc. (Acworth, GA), a full-service architecture and engineering firm that serves clients nationally in many diverse markets of the public and private sectors.

By Liisa Andreassen | President at MWM Design Group (Austin, TX), a firm that continues to embody its founders’ core values of personal integrity, responsibility, and service.

By Liisa Andreassen | Chairman and CEO of Landry/French (Scarborough, ME), a 100 percent employee-owned commercial construction company.

By Keyan Zandy | There are a lot of heroes in our companies, but some are less noticeable. Their successes are quieter and less dramatic, but no less valuable.

By Michael Syracuse | There are many ways to connect to others and contribute to a person’s professional and personal growth.

By WSB | In 1959, Kennedy became the first Black woman to receive an engineering degree from a school in Texas. Here, she reflects on her more than 55 years of experience since then.

By Christina Zweig Niehues | Take advantage of the smartphone and internet addiction – make your firm internet famous and reap the rewards!

By Liisa Andreassen | President of BranchPattern (Overland Park, KS), a building consultancy dedicated to creating better built environments through its many interwoven specialties.

By Seth Carlton | This requires more than just a clever slogan. It is a call to be focused, driven, and dedicated to a common goal.

By Katie Crawford | Look beyond the project scope and consider how the client or even the community will be impacted by the improvements your team is making.

By Frank Johnson | Be deliberate in identifying those who have the potential to grow into leadership roles, and help them develop the skill sets they need to be successful as future managers.

By Wendy Culver | ERGs to get your people involved to make changes from the heart of your organization, rather than being imposed from the top down.

By Mitchell Shope | Leveraging reinforcement theory will connect the action to the reward and bolster your firm’s morale and cultural identity.

By Will Swearingen | Management incentives can be used to motivate key staff and to build capital and liquidity for individuals in the event of a transition.

Focus on getting stuff done and moving forward by fitting the tasks on your to-do list to either the time slot or energy you have available.

President and CEO of Wiss, Janney, Elstner Associates, Inc. (Northbrook, IL), a global firm that’s committed to helping clients solve, repair, and avoid problems in the built world.

By Mark Zweig | There are 10 things practically every firm in this business should do but won’t. If you try these things, your firm will be more successful.

Partner at LERA Consulting Structural Engineers (New York, NY), a firm that has created innovative, yet constructible and economical structural designs since 1923.

President and CEO of RJN Group (Wheaton, IL), a firm that is passionate about the environment, committed to community, and devoted to the welfare of its employees.

By giving employees the opportunity to own company stock, you can develop a culture in which employees have a greater stake in the company and more opportunities to reap the rewards of capital ownership. 

Co-founder and executive vice president of Patel, Greene and Assoc. (Temple Terrace, FL), a firm with a mission to elevate their families, communities, and profession.

By Chad Coldiron | Prioritize the tasks on your to-do list in order of importance and how long they will take to maximize efficiency.

By Eduardo Smith | Company culture, employee engagement, and morale are often the differentiators between common and great companies.

Founding principal of Kudela & Weinheimer (Houston, TX), a landscape architecture firm that has produced beautiful, exceptionally built environments for more than 25 years.

Managing principal of Woodblock Architecture (Portland, OR), a firm that sees each new project as an opportunity to create something awesome and build new relationships.

By putting energy into the power of habit, deep work, productivity tools, and daily scheduling, you will see immediate and lasting productivity gains.

President and CEO of BSI Engineering (Cincinnati, OH), a consulting and process design engineering firm that’s building on the past to design the future.

Chairman and CEO of Mabbett & Associates, Inc. (Bedford, MA), a verified Service-Disabled Veteran-Owned Small Business.

Former president of CobbFendley (Houston, TX), a 530-person firm that is committed to providing innovative engineering solutions with the goal of bettering communities.

“If you have lofty ambitions for the growth of your firm, but aren’t exactly sure of what you need to do to accomplish it, here is my best advice.”

Learn the basics of leadership so you can decide if you’re up to the task. If you are, assess your skills and improve where you can.

Implementing a formal, systematic safety program will benefit you, your employees, your clients, and your greater community.

Leaders of employee-owned firms must focus on people, transparency, and vision to achieve long-term success.

CEO of ISG (Mankato, MN), a multi-disciplinary design and engineering firm that has growth in its DNA.

Many people can be apprehensive when faced with new technology. It’s important to address their fears and to have a plan for successful implementation.

By Kyle Ahern | As we look to 2020, let’s reflect on the last year and celebrate all that this industry has accomplished.

They count, so gather your leadership team, find the set of behaviors they admire, and make them part of your mission and vision.

“If you approach feedback from the standpoint that you are trying to help your people – even if it is negative – most will appreciate you.”

CEO of Caldwell Associates, a firm that’s not afraid to fail, and that’s strong enough to pick up and keep going.

“Entrepreneurs are not unique to the ownership group of small, privately-held companies. They can also be found working as employees in larger organizations.”

President and CEO of Parametrix, a 100 percent employee-owned engineering, planning, and environmental sciences firm based in Seattle, Washington.

In any business, there are good risks and bad risks. Find out which ones are right for you.

“How do you stack up in these seven areas? Is money being wasted? If so, take action now!”

The effort to chart a new path should begin long before firm founders retire, and should be exhaustive.

President of DY Consultants, a nationally-recognized aviation consulting firm based in New York City.

President and co-founder of ADC Engineering, Inc., a multidisciplinary firm based in Hanaham, South Carolina.

Connections across teams and offices increase employee engagement and performance, but the connections must be fostered.

A look at what it means to be a principal in the AEC industry and how this has and hasn’t changed over the past two decades.

President of Reaveley Engineers, a national structural engineering firm based in Salt Lake City, Utah.

CEO of TLC Engineering Solutions, an Orlando, Florida-based firm pushing its way into the future.

The word growth is often associated with the bald pursuit of profits, but it’s really about the health of your firm and your staff.

Portland office leader for PCS Structural Solutions believes in the legacy of engineering as a community builder.

If your firm uses a doer-seller business development model, empowering your team is necessary for their success and your bottom line.

President of Bernardon (Hot Firm #39 for 2018), an 80-person architecture, interior design, and landscape architecture firm based in West Chester, Pennsylvania.

As firms suffer from a shortage of experienced design and construction professionals, the industry finds itself in the middle of a talent war.

A good attitude and honest effort are central to California engineer’s mission to build a meaningful career.

President and CEO of CME (Hot Firm #36 for 2018), an engineering firm headquartered in Connecticut that refuses to be affordable and mediocre. By Liisa Andreassen Correspondent “If we cannot grow fast enough to provide...

“Just being a manager isn’t good enough. You have to also be an effective manager or you serve no purpose. Too many people working in AEC firms act as if accepting the job is enough....

It seems to me that one of the keys to being a really successful design professional is figuring out what you are really good at and doing more of it. No one is good at...

Employee stock ownership plans are rewarding for your staff, allow for continuity, and can enhance a firm’s culture and legacy. Editor’s note: Wintrust Commercial Banking is a sponsor of the 2018 Hot Firm + A/E...

The well-being of your staff cannot be sacrificed for other priorities such as production, profitability, and convenience. As the director of health and safety for an AEC firm, I often find myself asking, “What is...

You know, the A/E and environmental consulting business has always been driven by the technical and design professionals who do all the billable work. These are the people who toil away on client projects that...

Principal at G2 Consulting (Hot Firm #67 for 2016), a 75-person geotechnical, geo-environmental, and construction engineering firm based in Troy, Michigan. By Liisa Andreassen Correspondent “As long as the clients are pleased and the revenues...

Founder and president of Gunda Corporation (#32 Hot Firm for 2017), a 60-person engineering consulting firm based in Houston. By Liisa Andreassen Correspondent “I’m not a big fan of utilization rates,” Gunda says. “I believe...

Shared values among staff are certainly important, but if a good fit is all you’re looking for, your firm could go stale. Editor’s note: This post first appeared on the Perkins + Will blog at...

Comprehensive Environmental, Inc. (Best Firm #1 Geotechnical, #3 Environmental, and #13 Civil for 2017), a Miami Lakes, FL, based 80-person engineering and contracting firm. By Liisa Andreassen Correspondent “I’ve never termed any event in my...

You’ll lose control of your office if you have no performance metrics, no accountability, and put employees in the wrong roles. The difference between leadership and management is quite substantial. Make no mistake, as a...

President and COO of DCI Engineers (Hot Firm #62 for 2017), a 320-person Seattle firm with offices in seven states. By Liisa Andreassen Correspondent “Start early,” Heeringa says of ownership transition. “Make it a standard...

Clients have evolved, and if you want stay connected with them, you have to learn who they are, what they want, and where you fit. Change – a simple yet loaded word, particularly these days....

CEO of Sullivan Engineering (Hot Firm #89 for 2017), a 20-person building envelope consulting firm based in New York, New York. By Liisa Andreassen Correspondent “We strongly reward autonomy and encourage each other to make...

The last few weeks have been pretty rough. A nice young fellow who cleaned my antique cars was killed in a New Year’s Eve altercation with a gun-wielding criminal. Several of my friends and acquaintances,...

President and CEO of McAdams (Best Firm Civil #17 and Hot Firm #29 for 2017), a 180-person civil engineering firm based in Durham, North Carolina. By Liisa Andreassen Correspondent “There are many challenges with growth,...

When you run an A/E or environmental firm, you want your people to feel good. Besides the fact that they won’t do their best work if they don’t feel good, seeing your employees happy is...

President of ESG (Hot Firm #36 for 2017), a 120-person architecture and design firm based in Minneapolis. By Liisa Andreassen Correspondent “We have a small SWAT team that focuses on networking and about 75 percent...

Leaders of employee-friendly firms talk about how being a Best Firm affects marketing, recruiting, and team building. The Zweig Letter: How has being a Best Firm To Work For helped you recruit and retain top...

Senior employees are outperformed by their subordinates all the time. Use metrics to reward the doers and identify the dead weight. The subject of compensation is a challenging and emotionally-charged issue. It affects all of...

When you have an AEC or environmental firm – or any business, for that matter – there is always a question about how strict your policies can or should be. Generally speaking, I am not...

There are dreamers and planners, and then there are those who actually get something done. For every one of those who gets something done, there are 20 who can only talk about it. Why do...

The talent war is here. Building a bigger pipeline of leaders and doing it much earlier in their careers is critical if you want to win. We sometimes have too much tradition and are slow...

If your firm does not have a well-crafted system for handing out employee bonuses, you run the risk of creating the haves and the have nots. 2016 was a good year in the domestic A/E...

Zweig Group’s research data shows us that fast growth/high profit firms have a higher number of hours in their average work week. It makes sense – more hours put in by salaried people equates to...

CEO of Wantman Group, Inc. (#5 Hot Firm and #19 Best Firm Multidiscipline for 2016), a 310-person engineering consulting firm based in West Palm Beach, Florida. By Liisa Andreassen Correspondent “The easiest work is repeat...

We just opened up our Best Firms to Work For award entries and it got me thinking. Making your firm a truly great place to work isn’t easy. There’s always someone out there trying to...

Recognizing hard work and celebrating a job well done is common practice at HED. Whether it’s a thank you note or another form of congratulations, success is celebrated. As a firm that’s been around for...

It seems like so many of us want to go back to the way things used to be. That’s why we have so much nostalgic design in automobiles and architecture, reflecting the style when cars...

An internal market for the company’s stock, and a company culture of ‘just get it done’ are two key drivers of the firm’s success. By Dale D. Conger CobbFendley (Hot Firm #21 for 2016) was...

FREE! Here's a handy list of free reports and data available from Zweig Group: 2017 Salary Survey of Engineering Firm Trends Download an analysis of Zweig Group’s recently released 2017 Salary Surveys of Engineering Firms,...

Hiring good people isn’t easy, and hanging onto them is just as difficult. When you find the right person, offer an excellent benefits package. By Gale Associates Inc. Best Firm #4 Multidiscipline for 2016 Recruitment...

It seems like so many of us want to go back to the way things used to be. That’s why we have so much nostalgic design in automobiles and architecture, reflecting the style when cars...

Florida multidiscipline firm Kisinger Campo and Associates, with four decades under its belt, knows how to treat clients and employees. By Liisa Andreassen Correspondent Kisinger Campo and Associates (Tampa, FL), a multidisciplinary engineering firm of...

The annual employee evaluation is outdated and might just do more harm than good. Try something new. Try something better. A few years ago I read an article about how employees hate evaluations and supervisors...

If a firm is to achieve something spectacular, its leaders have to have big hearts, and they have to galvanize the entire staff. One of the most rewarding things we do as consultants is guide...

Now in my 36th year of this business, ‎I am still learning. Here are some quick bits of advice that have helped me over the years: Never lose your temper. Being calm is always best....

Fayetteville, AR. — June 13, 2016 — Zweig Group survey on incentive compensation plans for the architecture, engineering, planning, and environmental consulting firms is due for release at the end of June. Profit sharing, bonuses...

A lot of A/E/P firms complain, but in fact, they’re not really trying to grow. As an executive in residence teaching entrepreneurship in the Sam M. Walton College of Business at the University of Arkansas‎,...

Firm leaders often think they know what the company needs, but in reality, are looking for answers in the wrong places. I receive a lot of phone calls from firms inquiring about many of Zweig...

The A/E/P industry is doing well right now, but you shouldn’t get too comfortable. Right now, we're having some really good times. A/E/P firms are doing well – some of them are doing incredibly well....

Your employees will work harder if they’re enthusiastic about their role in your firm; here are some tips to make that happen. As firms finalize their strategic plans for 2016, we hear a consistent desire...

More so than the everyday small business, organizations that aim to grow must employ specific types of people. Not every A/E or environmental firm is an entrepreneurial firm. But, if you’re reading this, odds are...

There are probably many reasons why people have trouble completing tasks; here are some ways to solve the problem. It seems to me, a common problem we all encounter these days – either with ourselves...

Implementing these 8 easy changes can help your firm work smarter, not harder, and reap the monetary rewards. I have always felt that, if A/E and environmental consulting firms spent as much time on getting...

Though most everyone on your team is important, there are 4 major positions that no successful firm can do without. Managing your business effectively means the business grows, makes a profit, and has good employees...

In my line of work, I talk "big picture" about modeling acquisition outcomes and the pros and cons of stock swaps. But anyone who has worked in the M&A business long enough will be the...

Leadership, accounting, rewards, and more contribute to an organizational culture of positivity and high morale. ​Great projects happen, and successful firms become even more so, when morale is high inside the firm. It’s one thing...

Being human, we all have opportunities to learn (and re-learn) valuable truths for dealing with others. You’re never too old to learn, if you keep your mind open to it. I have found over the...

The manager-producer dilemma and how it can affect your course. I am reflecting on the month of January as I write this. I was in the office for one business day and on the road...

Distinguishing between marketing and sales offers a true perspective of investment. We have a problem in this industry. Many of us have a simple-minded perspective of “marketing.” For many firms, the marketing department is a...

Results of long-running study show that those who wait for reward do better in the end, Mark Zweig writes. Back in the ’60s a Psych professor at Stanford, Walter Mischel, gave a famous test to...

Mark Zweig lists seven concerns, so it’s time to act. With the construction economy roaring back, it’s interesting to me to see some A/E and environmental firms cashing in on it and others that still...

This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 994 Originally published 2/11/2013 Most architects and engineers never studied how to run a business, so the issue of governance becomes increasingly complex...

Press Release: May 3, 2011 FAYETTEVILLE, Ark. (May 3, 2011) –New evidence points to a brightening mood among the leaders of design firms, with bonuses, raises and incentives now poised to make a comeback. A...

Press Release: February 22, 2011 FAYETTEVILLE, AR (February 22, 2011) — Architects, engineers, project owners and others wishing to work collaboratively under a delivery method known as Integrated Project Delivery (IPD) may have a found...

Purpose. Now, that can be a difficult concept to nail down. All three panelists at a The Zweig Letter 2010 Hot Firm Conference session in late October had different views about what purpose means and...

With the consolidation wave just starting to gain momentum in the A/E/P and environmental industry, it seemed appropriate to get into a subject that many firms in our business seem to have an ongoing problem...

I was recently interviewed for a magazine article about the residential redevelopment projects we do here in Fayetteville. In addition to figuring out why my houses sell either before we start working on them or...

Sometimes I think people in our business forget that the culture of the organization guides the behavior of its members. Sure— you can always have a bad apple who exhibits some crazy or bad behavior....

The bad economy of the last couple years, with the A/E/P professions being particularly hard-hit, has created a serious problem for many firms today— that being disillusioned workers. It is not easy to pin down...

Although there have been many compensation-related articles over the years in the pages of The Zweig Letter, I thought perhaps it was time to clearly articulate my own strategies for compensating employees in A/E/P and...

As the year starts to wrap up, most A/E and environmental firms begin to rethink their incentive compensation plans: “Is our plan right for our company?”; “Does it reward the behavior we want to reward?”;...

No movie was better than “Wall Street” at capturing the spirit of the go-go 80s. Michael Douglas played the role of Gordon Gekko, a charismatic “rock star” investment banker who gave a speech on the...

Yes— tough times are upon us. But that doesn’t mean any one firm can’t fight back and do well in spite of a weaker market. Marketing is a big factor in how well any one...

If you have a firm of any size and have been in business for any length of time, you will at some point discover one of your key people is interviewing with a competitor. You...

Things aren’t looking real great out there for a lot of firms in this business. The stock market is in a free-fall, we’re in the midst of pre-election paralysis, banks are failing, housing is in...

I had a lengthy e-mail exchange the other day with someone who was the top financial person in what would have to be considered a good-sized (over 200-person) A/E and environmental firm in response to...

For my kickoff presentation at our eighth annual The Zweig Letter Hot Firm Conference and Awards Celebration in Boston last month, I decided to talk about the differences in entrepreneurial A/E/P firms from those that...

Although I have been generally getting calmer with age, I’ve found myself getting mad lately— mad at design professionals who will NOT do what they should do to build a reputation for themselves and the...

When I passed the baton to Dick Ryan as our CEO three years ago, it allowed me to move on and do some other things I have always wanted to do. One of those activities...

Everyone who starts a company or ends up as its leader eventually starts thinking about how to get out. You may have the greatest job in the world, but life is short and most of...

I had a lengthy conversation the other day with someone who is currently in the throes of helping his company design a new incentive compensation plan. This fellow is a smart guy. He had done...

Somewhere in the journalistic masterpiece known as USA Today during the week of July 17 is a small blurb about business ethics. It was one of their polls that they regularly take. Forgive me for...

There’s an old expression frequently heard around these parts— “the squeaky wheel gets the grease.” My experience is this one really applies to the people who work in A/E/P and environmental firms. Those who ask...

Before sitting down last week for a meeting with one of our PhD students— a German fellow named Sven— we both agreed that we’d like some coffee first. I asked Sven if he wanted to...

Not many architects I’ve known, and even fewer engineers and scientists, appreciate the importance of company culture. How can I say this? Because they are still trying to manage their companies by creating rules and...

As you get your A/E/P or environmental firm ready for 2003, you may be patting yourselves on the back. The fact is that while overall, 2002 was not as good as 2001, a lot of...

If there’s one issue that I see a lot of good A/E/P and environmental firms grappling with right now, it’s how to balance the need for high-performing individuals vs. having a cohesive team that works...

Cultural alignment, i.e., getting everyone in the firm— especially those at the top—on the same page, is something everyone in our business can tell you is critical. Without it, decisions don’t get made, opportunities come...

When I worked inside an A/E firm as a human resources director, I would occasionally have someone in my office telling me that they wanted to be an associate. And I have to tell you,...

While I have been and continue to be bullish on the A/E/P and environmental consulting business, I must say that we see some wacky things out there when it comes to how firms manage and...

While we’re big believers in building a brand name for your firm through a variety of means so your phone rings off the hook with new opportunities, we also know that somebody has to eventually...

Let’s face it. Some clients just aren’t worth dealing with. They are too much trouble, they are dishonest, they don’t pay, they don’t do what they say they will...and the aggravation that comes from trying...

Most A/E/P and environmental firms send their people to conferences. Whether it’s the annual event of a “peer” organization such as the AIA, ACEC, or NSPE, or a “client” organization such as the Building Owners...

A common theme is emerging in our business right now, especially with large firms— but certainly not limited to them. Firms need to improve their profits. Volume is up, optimism is up, backlog is growing,...

In spite of my repeated attempts to educate our readers about some of the crazy things they are doing, it takes some people a long time to catch on. Here are few examples of what...

There are lots of different success formulas for A/E/P and environmental consulting firms. It’s always interesting to me when one of our consultants discovers that a company we are working with is successful in spite...

There’s truth to the old adage that “the seeds of destruction are sown along with the spoils of success.” We see it all the time, but that doesn’t make it any more palatable. I’m talking...

Anyone who knows me will tell you that I’m not the sentimental type. But I must say— I love the people who work here. I love them because they work so hard, they never complain,...

Everybody who’s anybody in the A/E/P and environmental business will tell you that teamwork is critical to the success of their firms. But aside from the occasional hiring of a smooth-talking organizational psychologist to give...

If you are like a lot of our clients, 1994 was a really great year. For many firms, all indicators were up— including sales, backlog, revenues, and profitability. Our ZWEIG 100 index (based on 100...

What’s the best way to motivate staff people? When faced with that question, most firm principals think about what to give them. The experts tell us to pay spot bonuses for an effort that goes...

Deciding how to reward principals is a perennial problem. Spread out the rewards equally, and one principal is bound to feel cheated while another principal gets more than he deserves. Vary the compensation of principals,...

Management people are usually critical of technical people for their lack of business knowledge. But having a business degree is no assurance you know any more than the average design or environmental consultant about how...

I watched a movie on T.V. the other night titled “Lean on Me,” starring one of my favorite contemporary actors, Morgan Freeman. Freeman played Joe Clark, the inner-city high school principal who had one year...

As Art Linkletter observed: “Kids say the darnedest things.” The other day, my daughter Christina, who is in the first grade, said to me, “Dad, why don’t you do a commercial where you tell everyone...

Throughout my working career, I never asked for a raise. I never asked for a bigger bonus. I figured if my employers weren’t smart enough to pay me what I was worth, I’d go somewhere...

With more than 40,000 architecture, engineering and environmental consulting firms in the U.S., most of which have less than 20 people, no one is going to tell me that design professionals aren’t entrepreneurial. If they...

We’re convinced that 1993 is going to be a good year for the A/E and environmental consulting industry. No matter how bad the last few years have been, every single firm has the potential to...

Several recent experiences with consulting engineering firms lead me to believe that it’s time all of us looked at our compensation schemes and put some incentive back into the business— especially for principals. The desire...

Although I’ve been trying to preach the gospel for years now, most principals of A/E/P and environmental consulting firms still do not understand what human resources management is all about. First, there’s the way so...

Last week, I spoke to an engineer laid off from the consulting firm where he had been employed for the past 18 years. Unfortunately, his layoff was the direct result of a recommendation contained in...