From sacrifice to sustainability
By Daryl Simons Jr. | As employees rethink the role of work in their lives, AEC firms must reconsider what long-term performance really requires.
10 results found for “relationship basics”
By Daryl Simons Jr. | As employees rethink the role of work in their lives, AEC firms must reconsider what long-term performance really requires.
By Mark Zweig | AEC firms build real value when they invest in growth, leadership, systems, and transition before it is too late.
By Mark Zweig | Non-performing partners create resentment, weaken accountability, and send dangerous signals throughout an AEC firm.
By Jeff Adams | The real work in AEC M&A begins after closing, where integration turns a transaction into sustainable growth and value.
By Scott Butcher | Despite capacity challenges, AEC firms still rely on seller-doers because complex projects reward expertise at the first client interaction.
By Mark Zweig | If you are serious about wanting to improve your project management performance, here are some things to focus on.
By Mark Zweig | A business plan only works if leadership builds accountability, relationships, and follow-through into daily operations and culture.
By Janki DePalma | Small actions today can reduce stress, improve efficiency, and make life easier for your future self.
By Harry Hawkins | Networking’s enduring value lies in fostering genuine connections, enhancing career paths, and cultivating meaningful, human-centric relationships.
By Safa Kamangar | By applying these principles, a manager can become a source of inspiration, guidance, and stability for their team members.
By Kristin Kautz | In the rapidly evolving universe of AI, firms willing to “go big” will be at the forefront of transformation – with all of the risk and reward that implies.
By Lindsay Young | It’s never too late for firm leaders to set strategic goals and start investing in their companies.
By Janki DePalma | Leadership must communicate work meaning and impact in order to foster employee engagement and understanding of individual contributions.
By Morgan Stinson | Low trust in workplaces incurs a hidden cost, hindering efficiency, innovation, and collaboration.
By Mallory Lindgren | Improve your ability to solve complex problems and better support your colleagues and clients.
By Matt Verderamo | Prioritize building relationships with clients and potential clients to build trust, credibility, and alignment for better outcomes.
By Leslie Jenkins | Instead of trying to impress potential clients, focus on emotional intelligence, really listening, and creating relationships built on common goals and trust.
By Miles Gullingsrud | When leaders take the time to invest in the development ambition of staff, they can create a system that supports people’s personal and professional sustainability.
By Lauren Martin | Productive dialogues between you and your claims adjuster can add insights, reduce stress, and facilitate better outcomes.
By Reid Poling | As much as school can and does teach you, there are some lessons that can only be learned “on the job.”
By Mark Zweig | As a business owner, people problems will probably be at the top of your “problems/opportunities” list.
By Lauren Martin | It’s important for design firms to understand the potential peril to all parties involved should there be a third-party beneficiary clause in any contract.
By Liisa Andreassen | President and CEO of DOWL, LLC, a firm that offers a wide range of engineering services to public and private clients, from the Arctic Ocean to the Rio Grande.
By Liisa Andreassen | Chief people officer at HEAPY (Dayton, OH), a nationally recognized leader in sustainable and resilient engineering design.
By Matt Hoying | Getting new employees in the door is just the start – onboarding and training compel them to stay.
By Mark Zweig | If your business requires so much attention from you that you don’t have the overall quality of life you want, it’s time to do something different.
By Russell Moorehead | Tips to help you get more comfortable with meeting people, building relationships, and winning work.
President of Lockwood, Andrews & Newnam (Houston, TX), a civil engineering firm that delivers exceptional quality and measurable value for the nation’s infrastructure.
Endurance Partners, a leading investment group that partners with exceptional management teams for the long-term, has made a strategic investment in Westwood Professional Services, Inc., a national award-winning AEC firm. Zweig Group, a full-service AEC...
By Allyson McDonald & Megan Chang | Matching your communication style to the needs of those you’re communicating with will ensure your message is received.
By Jenny Phan | Get your technical professionals comfortable with sharing their stories and they’ll promote your firm, their good work, and their team.
By Liisa Andreassen | CEO of Hardesty & Hanover (New York, NY), a world-renowned full-service engineering firm with more than 130 years of experience.
By Brian Rice | These three core strategic planning areas have unique opportunities for value depending largely on the culture of your organization.
By Mark Zweig | If you’re trying to buy or thinking about buying another company in this business, here are a few things that may be helpful to you.
By Liisa Andreassen | President and CEO of Bala Consulting Engineers (King of Prussia, PA), a multi-disciplined design firm with an environment designed for relationships to thrive and careers to flourish.
We don’t know what this year will bring, but by focusing on existing relationships and building stronger relationships, we can ensure long-term success.
Evolving these relationships is a critical and too-often-overlooked key to successful project delivery and retaining satisfied clients.
By Mark Zweig | “Being allowed to teach what I’ve learned about entrepreneurship and business to my students over my long career has been one of my greatest honors and privileges.”
By Mark Zweig | Many owners fail to understand how much value they can create in their companies if they make the right decisions.
By Mark Zweig | When people are demotivated they become negative and cynical, and can pollute the attitudes of their co-workers. And if they’re really demotivated, they may quit.
President and CEO of CORE Consultants, Inc. (Littleton, CO), a professional services firm with a unique culture that empowers its people to thrive at home, at work, and in their community.
CEO of A&E Architects (Billings, MT), a firm that believes all disciplines can live together within any given project.
Innovators should consider following these best practices to ensure that what they believe to be their trademarks and copyrights actually are their legal property.
Understanding others will help you build the connections that will lead to success – in your professional and personal life.
“[These tactics] can help you keep control of your business while creating a culture that leads to continued growth and success.”
Asking questions is a critical skill if you want to understand and anticipate your clients’ needs.
Cross-marketing is the low-hanging fruit of business development. But will it work for your firm?
“The companies that really make an effort to understand and embrace basic marketing knowledge will continue to grow and prosper regardless of the markets they serve.”
You have to keep the blade sharp through the long process of making key connections, educating oneself, and repeatedly rising to the challenge.
Why is work today so unfulfilling and how can we change that? Let’s set our sights on having an impact and figure out a way to get there.
Founding principal of J2 Engineers, a multi-discipline firm looking to double its 2018 net service revenue by 2023.
“What causes AEC firms to fail? I have been a student of this business for 39 years now. Here’s what I have seen.”
President of Baldridge & Associates Structural Engineering, a full-service structural engineering and forensic consulting firm based in Honolulu, Hawaii.
“As hard as it is to believe – because it has been used as a business tool for so long – people in the AEC business still don’t understand basic email etiquette.”
Branding and growing a diverse firm while staying true to your roots is possible, but you have to know why you’re in business.
CEO of TLC Engineering Solutions, an Orlando, Florida-based firm pushing its way into the future.
President and CEO of Kleinschmidt (Best Firm #34 Multi-Discipline for 2018), a 140-person environmental consulting firm.
A good attitude and honest effort are central to California engineer’s mission to build a meaningful career.
Strong emotional intelligence, empathy, and the ability and capacity to engage the ‘whole person’ move teams and projects forward.
CEO of SSOE Group (Hot Firm #44 for 2018), a global project delivery firm for architecture, engineering, and construction management based in Toledo, Ohio. By Liisa Andreassen Correspondent “All key positions within the company are...
By understanding the basics of performance-boosting behaviors, we can design a better approach to attract, develop, and retain top talent. Employee engagement is a powerful determinant of an organization’s success. Employee engagement is also central...
If you are looking for a training program that covers all the basics, Zweig Group has what you and your team needs. Our Excellence in Project Management training program was developed to support project managers...
Giving gifts to your clients is a great show of appreciation, but make sure you know the differences between public and private entities. In the AEC business, the holiday season can be 45 very pleasant...
Our success, as people and as businesses, depends on the quality and speed of our response to problems and opportunities. This play on the word responsibility is not new, but it has never been more...
President and CEO of Tectonic Engineering & Surveying Consultants P.C. (Hot Firm #89 for 2018), a 500-person multifaceted engineering firm based in Mountainville, NY. By Liisa Andreassen Correspondent “Years ago we tried the sales force...
Chairman and CEO of NV5 (Hot Firm #1 for 2018), a 2,000-person global engineering firm headquartered in Hollywood, Florida. By Richard Massey Editor “I must convey to every employee that we are in this together,”...
President and CEO of SEPI Engineering & Construction, Inc. (Hot Firm #74 for 2017), a 350-person firm based in Raleigh, North Carolina. By Liisa Andreassen Correspondent “People need to feel like their work life is...
Davis Construction (Rockville, MD), a 400-person general contracting construction firm, won first place in the Website category of Zweig Group’s 2017 Marketing Excellence Awards. Davis Construction launched a completely new website early in 2016. Stepping...
Chairman and CEO of David Evans and Associates, Inc. (Hot Firm #93 for 2016), a 1,000-person engineering firm based in Portland, Oregon. By Liisa Andreassen Correspondent Barkouli joined DEA in 1988 as an engineer-in-training. He...
A principal currently serving as president with W&M Environmental Group, LLC (Hot Firm #81 for 2016), a 50-person environmental services consulting firm based in Texas. By Liisa Andreassen Correspondent “One thing we didn’t expect is...
We all like and need profits, but there’s more to doing business than the bottom line, and the A/E industry should take heed. I’ve previously written about a group I’ve become active with here in...
Voice activation is coming to customer relationship management, and if you adopt it, you’ll save time and succeed. We spend a lot of time talking to our gadgets these days. Whether we’re seeking directions from...
Ditch the lecture-and-listen style of training and replace it with something much more effective – the do-it-to-learn-it style. In the ultra-competitive AEC job market, professional growth is becoming the new perk. Employees and candidates –...
Digital is critical, but don’t fixate on having an army of followers. Instead, use social channels to build your brand equity. What is the first thing you do when you wake up in the morning?...
President of Ross & Baruzzini (Hot Firm #57 for 2017), a 270-person international design and consulting company based in St. Louis. By Liisa Andreassen Correspondent “We’ve offloaded some of our IT functions to the cloud...
This is the second installment of the Modern Marketing for the AEC Industry series. Click here to read the first installment. What is the first thing you do when you wake up in the morning?...
Davis Construction (Rockville, MD), a 400-person general contracting construction firm, won first place in the Website category of Zweig Group’s 2017 Marketing Excellence Awards. Davis Construction launched a completely new website early in 2016. Stepping...
They count, and they need to be made across numerous fronts if you want to get your foot in the door with a new client. As the saying goes, first impressions count. Although much of...
Claims are not like fine wine – they do not get better with time. So take these four steps to assess and manage potential exposures. Design firms are always looking for ways to increase revenues...
Philadelphia firm undertakes huge effort to improve CRM, update brand, and otherwise remain ahead of the curve. For Pennoni (Hot Firm #48 for 2016) marketing “success” can be viewed in a variety of ways –...
Remember, thinkers and modelers, there is plenty of time to get to the bottom of whatever pressing issue we are facing. I’m an analytical person by nature. I am in a committed relationship with Microsoft...
Outdated or “dead” contacts are a real problem for any company that has a marketing program that uses a CRM or Client Relationship Management System. CLICK HERE TO UPDATE YOUR CONTACT INFO WITH US The...
While the numbers behind failure are staggering, when you look at the characteristics of successful M&A transactions, the math is pretty simple. M&A transactions can fall apart for dozens – maybe even hundreds – of...
While the numbers behind failure are staggering, when you look at the characteristics of successful M&A transactions, the math is pretty simple. M&A transactions can fall apart for dozens – maybe even hundreds – of...
Figure out what your firm is and what its values are, and remain disciplined if you want to flourish in a competitive market. The competitive environment continues to change at light speed, and that in...
While the numbers behind failure are staggering, when you look at the characteristics of successful M&A transactions, the math is pretty simple. M&A transactions can fall apart for dozens – maybe even hundreds – of...
Here are nine tips on how to be successful in the A/E/P business. Hint, most of these tips are not specific to the A/E/P business. I have the honor of being a guest lecturer once...
Now in my 36th year of this business, I am still learning. Here are some quick bits of advice that have helped me over the years: Never lose your temper. Being calm is always best....
There are a few basic traits that differentiate firms that make money from those that scrape by. Chad Clinehens and I were talking in the office yesterday about why some firms we work with make...
By Jeff Clark, Managing Director & Principal, Investment Banking Get out there and make it happen. Tell people, from your accountant to your attorney to your friends and business associates on all your social networks,...
Press Release: April 14, 2011 FAYETTEVILLE, Ark. (April 14, 2011) – Many design industry services are becoming highly commoditized, with builders and architects often treating certain types of engineering services as merchandise, practitioners proclaim in...
By Mark C. Zweig We’ve all been through it. We have a good, old client; someone we have done a lot of business with over the years. The decision-maker with the client is someone we...
By Jeff Clark From a personal viewpoint, I often wondered in the past what I would say, and with such frequency, on this celebrity-glamorized and ego-centric platform called Twitter. I’m not John Mayer and if...
By Tracey D. Jeffers One component to a successful banking relationship is having a good understanding of your financial statements. Your ability to readily and intelligently answer questions posed by a banking professional gives loan...
A recent article in Fast Company magazine focused on Despair, Inc., the makers of calendars and posters that poke fun at those motivational posters from companies like Successories and others. The fact that Despair, Inc....
I was at a management seminar recently where I am convinced that fully 15 or 20% of the attendees were there only because their firms told them to go. And my guess is that a...
I paid a visit recently to one of the CEOs whose firm is at the top of The Zweig Letter Hot Firm List. His firm is big, and they basically do everything for everyone (you...
Curt Robinson closed his middle desk drawer with a resounding thud. “This is the last time I’ll be sitting here,” he thought to himself as he threw last year’s calendar into the cardboard box of...
There’s a lot out there on management: books, articles, videotapes, newsletters, seminars, and more. Ditto for marketing. And negotiating. And project management. And leadership. There’s even a lot of stuff aimed exclusively at our audience—...
We often run into firms that need help turning things around. The scenario usually includes some combination of the following: Principals/top managers who aren’t billable. Excess debt caused by poor collection of accounts receivable. Owners...
On Monday, December 20, 1993, William Edwards Deming, the 93-year-old management guru of Total Quality Management (TQM) died in his sleep. A statistician with a doctorate in Physics from Yale, Deming was credited with engineering...