From talent constraints to leadership gaps
By Nam Douglas | Tightening immigration pathways are reshaping AEC talent pipelines, forcing firms to rethink workforce strategy, risk planning, and long-term leadership development.
1745 results found for “processes”
By Nam Douglas | Tightening immigration pathways are reshaping AEC talent pipelines, forcing firms to rethink workforce strategy, risk planning, and long-term leadership development.
By Sara Grayum | AI is accelerating fast, but in AEC the real opportunity lies in using it to expand capacity, not replace people.
By Matt Cooper | Most AEC firms stall at key growth stages where outdated people, processes, and technology can no longer support scale.
By John McGill | AI may speed up rendering and iteration in AEC, but human judgment still determines accuracy, compliance, and meaningful design innovation.
By Nam Douglass | Operational lessons and compliance priorities for AEC firms in 2026.
By Matt Cooper | Repeat clients keep AEC firms stable, but winning new work is what determines long-term growth and resilience.
By Daryl Simons Jr. | Rethinking first impressions creates fairer decisions, stronger relationships, and lasting benefits for candidates and firms.
By Michael Sanderson | This is one of the most powerful tools we have to reduce risk, train effectively, grow sustainably, and do better work.
By Steven Rushmore | As technology advances, AEC firms must embrace digital adoption to secure long-term success.
By Greg Sepeda | To drive real accountability, leaders must pair logic with storytelling that engages emotions, creates ownership, and motivates lasting process adoption.
By Matt Cooper | These firms often rely on few clients, multitasking staff, and undocumented processes, creating volatility, inefficiency, and growth challenges.
By Tom Godin | Innovation in AEC must create measurable value for owners through smarter, more sustainable solutions.
By Dan Schwartz | Successful M&A communication is achieved through strategy, storytelling, and staying human in the face of complexity.
By CJ LaPorta | Retirement plans play a critical role in M&A and should not be overlooked during planning or integration.
By Dave Williams | Policy slack combines structure with flexibility, empowering leaders with the room to move, own decisions, and grow.
By Matt Cooper | In 2025, faster firms win – optimize key processes from proposal to payment to stay competitive in AEC.
By Scott D. Butcher | To succeed in disruption, AEC firms must refine client focus, target markets, and go/no-go processes.
By Steve McAdams | Lessons from M&A show that leadership, culture, and client diversity drive sustainable growth and firm value.
By Megan Valencia | Every employee plays a crucial role in recognizing and attracting top talent, shaping company culture, and ensuring long-term business success.
By Kate Gray | Utilizing technology built around your best work can become an inspiration tool for marketing teams.
By Nick Heim | Innovation in AEC succeeds when people, processes, and technology work together with purpose and alignment.
Architecture, engineering, environmental, and planning firm, ISG, has acquired JDAVIS, a multi-disciplinary design firm with offices in Raleigh, North Carolina, and Philadelphia, Pennsylvania.
By Chuck Miller | Selling requires building credibility, showing up consistently, and proving that you’re in it for the long haul.
By Laura Poteat | Effective cultural integration during a firm acquisition lays the foundation for a thriving, resilient organization.
By Mike Danko | Building trust is not only good business practice but essential for the long-term growth and success of your firm.
By Liisa Andreassen | Founder and principal of Cuono Engineering, an engineering firm dedicated to renewing the past and building the future through structural engineering design.
By Ying Liu | The essential structural and tactical elements that underpin successful strategy execution in AEC.
By Mark Zweig | If you want the best people, you have to sell – the company, the role, and the location – and move fast when you get a good one!
By Chris Connell | Purpose-built technical report management technology in AEC mergers drives cost savings, productivity, collaboration, standardization, and scalable growth.
By Stuart McLendon | This process improves team coherence and speed in addition to enhancing revenue per man-hour.
By Mark Zweig | Don’t turn yours into a joke by getting the wrong help and taking the wrong direction with revising your strategic plan.
By Greg Sepeda | Embracing a results-focused approach liberates us from the constraints of rigid processes, opening up new possibilities and opportunities for problem-solving.
By Emily Gaines | As data proliferates at an exponential rate, firms are increasingly recognizing the importance of leveraging data to enhance decision-making and creative processes.
By Amy Patel | Building trust through clear communication, effective management, and personal attention is crucial for successful large-scale project teams.
Zweig Group is proud to announce the release of its 2024 Recruitment & Retention Report of AEC Firms, which covers all areas of recruitment and retention from the search process, integrating a new candidate into a firm, HR...
By Will Swearingen | The latest data highlights key trends in AEC policies, emphasizing pay, remote work, and transparency for growth.
By Victoria Verlezza | By implementing these strategies, you can lead virtual meetings that are more inclusive, engaging, and conducive to collaboration among participants.
Zweig Group is proud to announce the release of its 2024 Policies, Procedures & Benefits Report, which provides AEC industry leaders with industry statistics on policies and procedures, so they can support policy decisions with hard data. In Zweig Group's 2024 Policies,...
By Hanbury | One firm’s rebranding reflects its growth, commitment to thoughtful design, and emphasis on storytelling through a collaborative and evolving identity.
By Westwood | Lessons learned and outcomes from the initial exploration through the process, and advice for firms looking to pursue an acquisition.
By Ben Abelman | Can artificial intelligence offer a solution to make zoning more rational and reasonable?
By Katherine Nanowski | Understanding and participating in government affairs can play a valuable role in a company’s business development process.
By Annie Rezac | Organizations can drive positive change and contribute to a culture that values diversity as a strategic asset by setting clear goals and consistently sharing progress.
By Greg Sepeda | If you can clear out the unnecessary underbrush, you will benefit from a staff that finally can breathe, see new paths, and move your firm forward.
By Sara Parkman | The success of any firm relies heavily on finding the right candidates, but this process can be complex and costly.
By Sara Parkman | The success of any firm relies heavily on finding the right candidates, but this process can be complex and costly.
By Bryan Powell | By following these steps, any organization can navigate significant change with confidence and continuity.
By Kraig Kern | If you stay disciplined, empathize with your team, and commit to excellence you can meet your deadlines and ultimately win more projects.
By Katelynn Santiago | Successful adoption requires effective communication, testing, and involvement of all potential users.
By Lindsay Young | We need to be more intentional about prioritizing communication, appreciation, and understanding to enhance customer service.
Zweig Group is delighted to announce the promotion of Katelynn Santiago to the position of Senior Design Manager. In this role, Katelynn will spearhead the company's design team, oversee the management of marketing and creative requests, and...
By Conrey Guy | A standardized onboarding process is critical for the overall success of any organization, but especially in our industry.
By Raoul Rañoa | There are various techniques and tools you can use distill complex data into digestible and actionable insights.
By Liisa Andreassen | Executive principal and chief strategy officer at AG&E (Dallas, TX), a full service firm that provides sustainable structural engineering design for all types of projects.
By Alexis Eades | Put your interns to work and gain long-term positive benefits for yourself, your firm, and the young people who may one day be your employees.
Zweig Group is proud to announce that Adrian De la Garza, CM&AA has been promoted to advisor with the company’s Mergers & Acquisitions Advisory Group.
By Liisa Andreassen | CEO of FullStack Modular (Brooklyn, NY), a leader in the design, manufacture, and construction of mid- and high-rise modular buildings in urban environments.
By Megan Chang | Delegating is one of the best ways for senior staff to train and transition responsibility to junior staff, but many leaders find it challenging. There’s a better way.
By Mark Zweig | This could greatly impact your firm’s ability to grow and adapt to a changing environment.
By Kyle Ahern | Gathering data on your employees’ experience is the first step, then you have to create action items to effect positive change.
Zweig Group is excited to announce the addition of Keith Sequeira in the role of Director of Data Analytics, and Ying Liu in the role of Strategy Advisor, to the team. Keith is a collaborative...
By David Harvey | When well-trained staff are equipped with the skills needed to do their jobs well, everyone will reap the benefits.
By Justin Smith | Committing to this will make your firm safer, more resistant to adversity, and change cashflow and profit for the better.
Zweig Group’s media arm, Civil + Structural Engineer Media, continues to Elevate the Industry by highlighting outstanding projects completed in 2022.
Erica Olsen, COO and co-founder of OnStrategy, discusses how her company combine hands-on services with customized software to design great strategies and automate the process for managing execution.
By John Bray | There is no perfect buyer or seller in the marketplace, but how do you attract the best possible partner?
By Heidi Blau | The hybrid model seems to be here to stay, but firms will need to strengthen their design, social, and professional development activities to keep their practices engaging.
By Justin Smith | When done well, this approach allows you to create a lean, flexible process that empowers your project managers to focus on maximizing value.
By Rick Cloutier & Kart Vaith | By formalizing a few key integration strategies, you could effectively leverage the synergy of each new acquisition leading to sales, operations, and delivery benefits.
By Josh Blair | This intriguing and fulfilling career path leads to new experiences, new opportunities, and new ways to expand your skills every day.
By John Bray | There are a few things you should consider as you expect to receive an offer for your company from a prospective buyer.
By Brittney Odom & Eduardo Smith | In today’s fast-paced and mostly remote work environments, the processes described on paper often don’t resemble the way work is actually conducted.
Research and advisory firm for the AEC industry, Zweig Group, announces their annual survey on recruitment and retention in the AEC industry is open for participation. This succinct survey is open to HR managers/directors,...
By Liisa Andreassen | President of Lord Aeck Sargent (Atlanta, GA), an architecture and design firm with a history of creating environments people want to use and preserve.
By Matthew Poling | Often overlooked, the simple checklist can empower your people to coordinate more, reduce mistakes, and focus on bigger picture items.
Knowing who does what, who needs to weigh in, and who makes the final decision is critical to success.
By Brian King | Instead, consider regular performance discussions and an annual strategy meeting to set, implement, and evaluate goals and initiatives.
By Gustavo Rodriguez | A collaborative design process where a diversity of voices are present and have ownership allows room for new ideas and points of view to emerge.
By Tim Schroeder | By focusing on teams, you could deepen employee engagement, enhance communication, and improved your firm’s agility.
By Tim Schroeder | Grow your team’s empathy by embracing a culture of feedback, realigning your perspective to view feedback as an opportunity, and becoming coachable.
Kyle Ahern, Zweig Group's awards manager, shares some great information on the awards process and why Zweig Group created specific awards. He also discusses some important data that's shared with participating firms.
By Jenny Phan | Get your technical professionals comfortable with sharing their stories and they’ll promote your firm, their good work, and their team.
By Rob Hughes | Enterprise risk management provides a formal process for firms to examine their critical risks in context, and implement cost-effective risk management and risk-financing solutions.
By Katie Crawford | Look beyond the project scope and consider how the client or even the community will be impacted by the improvements your team is making.
By Mark Zweig | Don’t underestimate the importance of getting everyone involved in the business planning process and then sharing that plan with all.
By Brian Rice | These three core strategic planning areas have unique opportunities for value depending largely on the culture of your organization.
By Wendy Culver | ERGs to get your people involved to make changes from the heart of your organization, rather than being imposed from the top down.
We must apply our human intelligence to identify the real problems and leverage technology as a platform to bridge the gaps between tools, people, and processes.
Clients appreciate the opportunity to sit down, free from distraction, and candidly discuss what is going well and where there is room for improvement.
Zweig Group and OnStrategy Announce Industry Partnership to Offer OnStrategy’s Strategy Management Software and Process Management Best-Practices to the AEC Industry Fayetteville, Arkansas and Reno, Nevada (September 9, 2020) – Zweig Group, a leading provider...
When it comes to M&A, stay flexible and remember that it takes drive, determination, and the ability to connect people and ideas to achieve remarkable results.
By Mark Zweig | Many owners fail to understand how much value they can create in their companies if they make the right decisions.
By Christina Zweig Niehues | In this year of upheaval and change, the most important component of any successful firm remains the same.
WSP(Montreal, Canada) and Altus Group Limited(Toronto, Canada), a leading provider of software, data solutions and independent advisory services to the global commercial real estate industry, officially joined forces to form the combined entity, GeoVerra Inc....
Ownership transition can be an eight to 10 year process, so start early, educate yourself, define your goals, and keep an open dialogue with your employees.
It’s important to revisit your purpose and values statements from time to time to make sure they still hold true for your firm.
Zweig Group and Client Savvy are joining forces to bring AEC firms critical feedback from their clients. Because the COVID-19 situation continues to rapidly evolve, getting real-time feedback and data from the clients that support...
Learning to learn, praising the process, and reflecting on your progress all point your mind toward the common goal of persistent development.
“To maximize your chances for success, remember you are in the consulting business. Keep these points in mind as you guide the growth and development of your business.”
President and founder of C.A.P. Government, Inc. (Coral Gables, FL), a privately held, minority-owned consulting firm.
Examine your processes to determine why they’re in place and whether or not they’re worth your valuable time. If they’re not, they may need to be changed or abandoned.
Many people can be apprehensive when faced with new technology. It’s important to address their fears and to have a plan for successful implementation.
They count, so gather your leadership team, find the set of behaviors they admire, and make them part of your mission and vision.
Growth and relationship management software turn marketing into the catalyst for growth: The four best practices for winning marketing teams.
Surrounding oneself with the appropriate professionals, and planning accordingly, will position your company for a successful transition to ESOP ownership.
By John Bray | With a low unemployment rate, more firms are relying on a national approach for recruiting.
Effecting a real-life leadership transition takes years of planning, and the ability to dismiss entrenched perceptions and past assumptions.
In this era of recycle/reuse/renew, instead of discarding boilerplate information, we should embrace it.
Use this seven step process to focus on project management for year-over-year improvement.
If your firm uses a doer-seller business development model, empowering your team is necessary for their success and your bottom line.
Add value, share work, respond quickly, and be open about your process to get more business and increase revenue without spending more.
Implementing a tailor-made set of processes for your tailor-made firm will increase your chances of success, regardless of the space in which you compete.
It might seem far fetched, but it’s true. AEC firms can learn a thing or two from the fast-food industry.
Chairman, CEO and President of Woolpert (Hot Firm #18 for 2018), an 800-person national architecture, engineering and geospatial (AEG) firm based in Dayton, OH. By Liisa Andreassen Correspondent “I would say moving through our minority...
Raise your fees to reflect value, prioritize lead generation, and delegate everything that is outside your zone of genius. Looking to grow the firm? Or maybe you have tried it before with no luck? Over...
Pre-project analysis is critical if you want strong business development through profitable projects and happy clients. And yes, it’s a process. The Gateway Engineers, Inc. is a full-service civil engineering firm with a diverse group...
We all know it does, but it’s also hard to define, hard to achieve, and if we fail in our pursuit of it, the consequences can be severe. The word “quality” seems to be constantly...
The process must be deliberate and multifaceted, but don’t forget the human touch. Be yourself and enjoy finding clients that reflect your values. Recently, I had a conversation with a very busy, newly promoted division...
For a firm to find the transformative, positive change it’s looking for, leadership needs to be intentional and steadfast in its commitments. Management – planning, budgeting, staffing, organizing, controlling, and problem solving – helps you...
Marketers for professional services firms should expect, and be prepared for, inevitable setbacks in the submittal process. I play bass in a classic rock band. We were doing a sound check at a recent gig...
If you want your closing to go smoothly – before, during, and after the deal – make sure you take these six critical steps. There is a lot of acquisition activity in the AEC industry...
Designing for the future will require intense research, following tech trends, and thinking beyond conventional boundaries. When we moved into the 21st century just a short 18 years ago, surveyors were using the same techniques...
When creating your strategic plan, don’t forget that transformative ideas might be buried deep within your organization, so be inclusive with your staff. I recently overheard a CEO of a large AEC firm say, “We...
Giving your clients a say in the layout of their new healthcare space will improve that client’s processes, enhancing overall flow. Why is LEAN-based space planning so important in healthcare facilities? It’s a simple answer:...
Lack of information leads to assumptions and guessing. Good and complete information at the appropriate time leads to informed decision-making. Over my 30-year career, I’ve had the opportunity to work on a wide range of...
Mergers and acquisitions, among other events, can wreak havoc on firms. Keep in mind that when faced with upheaval, different people adjust in different ways. I checked Wikipedia at the start of this article, and...
It’s not about taking one step, but about taking 10. This could also be painful, but there’s a lot of additional revenue on the back end. The employee utilization rate is one of a handful...
Even with the long lead times, the proposal process can be stressful. Marketers have to own the process and enforce the schedule. Some people describe the proposal process as a marathon while others consider it...
If your building is too cold or too hot, or if employees become sluggish in the afternoon, take a look at the building’s operating systems. Do you work in an older office building where the...
The more you ask, the more you learn, and that knowledge can be driven back into your firm for the benefit of clients and employees. Maintaining a leading position in the AEC industry requires that...
Debating entering Zweig Group's 2015 Marketing Excellence Awards? Here's a few reasons why you should enter this year: 1) Double your marketing efforts. The Marketing Excellence Award winners get a lot of attention: The list...
The first steps in taking control of your firm’s financial success should center around the billing cycle, timesheets and, most importantly, the backlog. December 28, 2015, was the beginning of my new path as the...
If you don’t want scope creep and unforeseen expenses to ruin your profit margins, try improving your estimating process. You planned for your project to make 14 percent, but you end up with 8 percent....
President and CEO of BSB Design (#87 Hot Firm for 2017), a 180-person architectural design and development firm based in Des Moines, Iowa. By Liisa Andreassen Correspondent “My advice is to get on it!” says...
In this episode of the podcast, Randy Wilburn sits down with an M&A consultant with Zweig Group. Zweig Group is the industry leader in helping your firm grow or transition ownership through mergers and acquisitions....
Randy Wilburn talks with Mark Zweig, founder and chairman of Zweig Group, about the process of making good offers to candidates that you want to hire. ("Making job offers that get accepted," Issue 1224, 11/13/17)...
When taking control of proposals, squat down, get dirty, and just like a baseball catcher out on the diamond, manage your team. Johnny Bench, one of the greatest baseball catchers of all time, said: “The...
Sustainable design is becoming a must, but you need to drill down to the roots of every project to get the most out of the process. First, full disclosure, I have never been a “climate...
You can leverage M&A to accelerate strategic shifts and implement your growth strategy, but there are plenty of risks along with the reward. While M&A is not a strategy in and of itself, it is...
The rationalization process is all about determining what is working and what is not – especially with a sharp eye to the future. Most companies are doing very well these days and the effort to...
Senior employees are outperformed by their subordinates all the time. Use metrics to reward the doers and identify the dead weight. The subject of compensation is a challenging and emotionally-charged issue. It affects all of...
In an environment where innovation is the driving force, you need a space that allows for inspiration, ideation, and implementation. We are quickly entering a new era. And it comes with new problems. A small...
Clients want to learn about your firm’s capabilities, resources, and experience, but only as it relates to them and their projects. One of the best-known songs in the Pink Floyd catalogue includes a voiceover that...
One of the best things we can do as leaders is create more leaders, but to be effective, the effort must be deliberate. It’s a rare organization that succeeds without a solid succession plan identifying...
Keep your accounts receivable on a short leash if you want your collection period to shrink, and your bank statement to grow. How does a growth oriented company in our industry manage the balance between...
Firms that prepare together find that the investment in time and resources equates to project wins and good relationships. Teaming with other AEC firms is a common strategy to win work that requires different types...
If growth through M&A is part of your strategic plan, be prepared to embrace the integration process with an open mind. Last week we discussed strategic planning and how it is an integral part of...
By Phil Keil | Strategic planning is the roadmap to your firm’s success. Without it, you might get knocked down and never get back up.
Strategic planning is the roadmap to your firm’s success. Without it, you might get knocked down and never get back up. I have a lot on my mind this week, so get ready, buckle up,...
They wreck the recruiting process, and a lot of them want a great offer to use as leverage for a raise where they already work. Remember how recruiters used to sneak up and wow candidates...
When the company you acquire has better ideas than your firm’s, you have to remain open to change and be willing to learn. Acquisitions help companies in many ways. They enable access to the professional...
Sell your firm to recruits, don’t overburden them with a marathon interview process, and cover yourself if a candidate pulls a fast one. I recently finished a webinar series called Becoming a Better Recruiter. It...
Succession planning is tough, but if you put a plan in place and are careful to re-evaluate as circumstances change, you can succeed. Every privately-held/family-owned business can bank on a change in ownership and a...
In this episode of The Zweig Letter podcast, Randy Wilburn talks to Mark Zweig, founder and chairman of Zweig Group, about what he learned about mergers and acquisitions in 2016. (“What I have learned about...
Claims are not like fine wine – they do not get better with time. So take these four steps to assess and manage potential exposures. Design firms are always looking for ways to increase revenues...
In this episode of The Zweig Letter podcast, Randy talks to Tracey Eaves, Zweig Group’s valuation expert. Tracey introduces herself by talking about her background, her valuation experience, and why it’s important to hire a...
If you want to achieve great things and have fun in the process, it’s best to foster a collaborative attitude. Review and approval processes vary greatly around our country, and two extremes are California and...
In our brand new podcast format, we interview Mark Zweig, CEO of Zweig Group about an article he recently wrote in The Zweig Letter about the role of HR in the Recruitment process ( "The...
Global infrastructure and environmental services firm is poised to introduce patent-pending workflow process to $1B market in remediation of abandoned Navajo uranium mines. By Richard Massey Managing Editor A billion-dollar market in the remediation of...
Your firm might want to try rolling business plans with one-, three-, and 20-year projections. It’s a lot of work, but it beats starting over again and again. It is generally good business to create...
While the numbers behind failure are staggering, when you look at the characteristics of successful M&A transactions, the math is pretty simple. M&A transactions can fall apart for dozens – maybe even hundreds – of...
If the recent case of NBA superstar Kevin Durant can teach us anything, it’s that the recruitment of rare talent takes an equally rare effort. The NBA free agency period that recently unfolded was quite...
Project needs and client needs are two different things. If you want to win more work, figure out the human side of the equation and you’ll be rewarded. AEC firms often approach proposals and interviews...
While the numbers behind failure are staggering, when you look at the characteristics of successful M&A transactions, the math is pretty simple. M&A transactions can fall apart for dozens – maybe even hundreds – of...
Even if the strategic planning process turns out as hoped, it can still be an adventure with plenty of thrills and spills. Strategic planning connotes an organized, step-by-step effort. It’s true, but it’s also quite...
Much like a “perfect” farmer, marketing professionals must take charge of each step of the growing (submittal) process, or else risk disaster. Dedication, hard work, persistence, and pride are some of the most commonly used...
While the numbers behind failure are staggering, when you look at the characteristics of successful M&A transactions, the math is pretty simple. M&A transactions can fall apart for dozens – maybe even hundreds – of...
The M&A process is like the dating game: there’s plenty of fish in the sea, but hauling in the big catch isn’t easy. Firms close deals every day without engaging an M&A consultant to help...
If a firm is to achieve something spectacular, its leaders have to have big hearts, and they have to galvanize the entire staff. One of the most rewarding things we do as consultants is guide...
If a firm wants to succeed at a high level, it must keep a keen eye on the documents, and have an ear for what the client needs. It’s my experience that too many firms...
There’s a lot to evaluate, and measures can be severe, but if fiefdoms form, or if turnover is high, it’s time to take action. Are you frustrated because some of your teams, groups or offices...
Avoid these common M&A mistakes, which happen a lot when firms try to close a deal without the guidance of a seasoned pro. When we talk to sellers in this industry, we often find that...
Here are some tips to help you make positive changes for your A/E/P or environmental consulting firm in the new year. The year has dawned and as many of our clients report, it has started...
New Guidebook is a Revision to 2007’s ‘M&A Cookbook’ Fayetteville, AR; December 8, 2015 — Zweig Group – the architectural, engineering, planning and environmental consulting industry’s go-to resource for insight and advice – has released...
Klohn Crippen Berger (Vancouver, BC) – a 500-person international engineering, geoscience, and environmental consulting firm – is taking home first place in Zweig Group’s 2015 Marketing Excellence Awards in the External Newsletter category for its...
My husband and I had dinner one evening last week at one of our favorite local restaurants, an upscale place with a gracious staff and fantastic fare. Or, at least, we went to the restaurant...
This is part one of a two-part series on the acquisition process, written by Jamie Claire Kiser, Director of M&A Services, and Ryan Renard, Financial Analyst/Consultant. Part one focuses on the search phase of an...
By Jamie Claire Kiser, Director of M&A Services As experts in finding buyers and sellers for architecture, engineering, and environmental consulting firms, Zweig Group’s M&A team generally speaks with business owners at the inception of...
Several organizations have found that bringing financial management staff onto the project management team results in heaven-sent synergies. In Zweig Group’s consulting practice, we see many firms grapple with the interface between project managers and...
Forbes released an article today titled Trying To Sell A Business? You Need To Look At It The Way A Buyer Would by Steve Parrish outlining the process potential sellers should follow to make themselves...
Successful Project Management for A/E/P and Environmental Firms, 2nd edition covers projects from inception to completion and beyond. By Andrea Bennett Managing Editor On April 30, Zweig Group will release the second edition of its...
Bad résumés, Skype, and doing favors Why flexibility is key when hiring your next top employee. By Randy Wilburn Recruiting Notes Image courtesy of Flanzingo https://www.flazingo.com/creativecommons One of the things that always stands out to...
Debating entering Zweig Group's 2015 Marketing Excellence Awards? Here's a few reasons why you should enter this year: 1) Double your marketing efforts. The Marketing Excellence Award winners get a lot of attention: The list...
Three ideas to help you implement a successful HR recruiting program. I sit here writing this article the day after Super Bowl 49. I’m neither a Patriots nor Seahawks fan but it was an exciting...
The holidays are a great time for fun and creative marketing pieces. Taking home second place in Zweig Group’s 2014 Marketing Excellence Awards in the Online Marketing Category, Clark Patterson Lee (Rochester, NY), a 220-person...
Five facts to consider during the recruiting process at your firm. Managing expectations in an executive search process can be a burdensome task. After all, you’re eager to quickly find that perfect new team member...
Is personality a window to culture when interviewing candidates? It’s amazing how often the word “culture” is used in the recruiting process. More often than not, a candidate’s fit with, or should I say into,...
The business is evolving faster than ever. Here are Mark Zweig’s eight steps for implementing change. I am convinced that both the world and the A/E/P and environmental business are changing at an accelerating pace....
It needs to be relevant, user-friendly and affordable but is well-worth the investment. Recruiting is not so simple an enterprise anymore. Like it or not, recruiting has become increasingly sophisticated over the years – in...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 997 Originally published 3/4/2013 HR, recruiting and hiring teams also need to take a critical look at their operations, so make use of...
By W. Hobson Hogan Principal, ZweigWhite Consulting In today’s environment, many firms believe that they must become more diversified and larger to compete. In most cases, firms turn to mergers and acquisitions as a way...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 989 Originally published 1/7/2013 Employ these three tactics in your selection process and you’re likely to begin seeing significant improvements in talent acquisition...
By W. Hobson Hogan ZweigWhite Principal, Investment Banking I have represented many businesses in M&A processes and I have analyzed both great and not-so-great firms. In all of these M&A processes, I have witnessed some...
Press Release: June 20, 2011 FAYETTEVILLE, Ark. (June 20, 2011) – “Project Work Plan: The Process,” a new eLearning course from ZweigWhite, examines the various work plan options available, their significance to project managers, and...
Press Release: May 10, 2011 FAYETTEVILLE, AR (May 10, 2011) — Up one day, down the next. The volatile economy means many firms are no longer able to rely on a static budget. Almost 37%...
By Ed Friedrichs There is no “right” or “wrong” about where work gets done today. Work and ideas flow freely across the planet. The marketplace will buy from the source that provides the right service...
Press Release: February 5, 2011 How firms value their enterprises has far-reaching implications that impact both the firms and their shareholders on a financial, organizational and cultural level and is, according to ZweigWhite Valuation Consultant...
One of the primary challenges following a merger or acquisition in the architecture and engineering industry is the integration of financial systems. It’s an extremely complex process, says Bernard Freiheit, director of financial development and...
One would think that with the business climate being what it is for A/E and environmental firms (lower volume and less profit), that everyone would be staying on top of their accounts receivable. But, guess...
After 28 years of working in and around A/E/P and environmental firms, it is clear that there are many good firms and only a few truly great firms in this business. The “truly great” firms...
I am getting really tired of principals (and, in some cases, finance and accounting people) telling me that there’s no way they can do better than a 96-day, 105-day, or 119-day average collection period (ACP)...
Just about every firm in the A/E/P or environmental business today has identified its number one problem as “not having enough good people.” Solving this ongoing problem takes a lot of hard work and some...
Everyone who starts a company or ends up as its leader eventually starts thinking about how to get out. You may have the greatest job in the world, but life is short and most of...
By Mark Zweig | If you really want to raise your effective labor multiplier, here are some things to try.
As the fall air turns crisp and cool here in Northwest Arkansas, many folks’ thoughts turn to football, leaf raking, and the upcoming holiday season. Owners and managers of A/E/P and environmental consulting firms, however,...
There’s something about the entire design and construction industry when it comes to doing projects— we just don’t spend enough time on communication. I think there are a number of reasons for this persistent state....
As anyone who’s read any business books in the last decade can tell you, Jim Collins’ “Good to Great” is a classic that will be talked about for years to come. In the book, Collins...
As management consultants to the A/E/P and environmental industry for many years, we get up close and personal with literally hundreds of firms each and every year. Many of these are very successful companies that...
No! I refuse to let pop culture permeate this temple of good management! It doesn’t matter to me whether it’s Jerri, Mad Dog, Kel, or Edna who gets booted off of the island. What I...
“Training.” It sounds like a good thing, right? Everybody likes training. It’s supposed to make people better at their jobs, and that’s good for them. The business news media tells us that Generation X-ers will...
“Process marketing” is a term you’ll see a lot of in The Zweig Letter. Heck, we even have a supplemental, stand-alone Process Marketing Advisor devoted entirely to the subject! The reason is that process marketing...
Every single firm we deal with at Zweig White & Associates, Inc. could benefit from working on their hiring process. Everyone in the A/E/P and environmental business agrees that it’s hard to hire. Well here...
“The client will hire us because we have a long-standing relationship.” Don’t get too comfortable. Many firms take existing clients for granted. And when this happens, the deterioration in service quality is almost imperceptible (in...
I have long advocated the use of questionnaires as a marketing technique for A/E and environmental firms when they want to establish themselves as experts serving a particular client group. There really is something to...
Twenty contacts per month! To know why we have a problem selling services in the A/E/P and environmental consulting business, look no further than the goals we lay out for our marketing and business development...
In the past six months, I’ve had the pleasure of working for three firms with very low average collection periods (ACPs). Average collection period is the average number of days it takes a firm to...
No small company— particularly an architecture, consulting engineering, or environmental consulting firm— can afford to ignore cash flow. Consider that a firm billing $5 million a year in fees can raise $137,000 in operating capital...
The ability of an A/E or environmental consulting firm to quickly hire qualified people for any opening affects virtually every aspect of its management. I call it “supply-side human resources management.” If you think about...
What differentiates a “hot” firm from a “not-so-hot” one? In our experience, virtually all successful, marketing-driven A/E/P or environmental consulting firms are doing something that the mediocre firms are not. They’re developing a marketing process....
This is the time of year many firms do their budgeting. Unfortunately, many of them make the budgeting process far more difficult than it has to be. Small firms may not know where to start...
Earlier this month, I was in Scottsdale for the Professional Services Management Association (PSMA) national convention— a worthwhile event that I encourage everyone to attend next year in New Orleans. I saw many old friends,...