From sacrifice to sustainability
By Daryl Simons Jr. | As employees rethink the role of work in their lives, AEC firms must reconsider what long-term performance really requires.
10 results found for “life happens”
By Daryl Simons Jr. | As employees rethink the role of work in their lives, AEC firms must reconsider what long-term performance really requires.
By Chad Coldiron | The AEC industry is facing uncertainty, but leaders remain optimistic, practical, and focused on adapting to what comes next.
By Kraig Kern | An observation on modern communication, efficiency, and the messages that quietly disappear.
By Richard McCree Jr. | A century of success is built on daily decisions, disciplined leadership, and an unwavering commitment to doing things the right way
By Jeremy Clarke | Most governance problems are not execution failures but clarity failures around who owns decisions and who is accountable.
By Mark Zweig | Work/life balance sounds appealing, but real careers and real lives are built through integration.
By Daryl Simons Jr. | If your retention strategy relies on appreciation events instead of competitive pay, you are already losing talent.
By GinaRenee Autrey | AEC marketing doesn’t fail from lack of expertise – it fails when firms keep telling safe stories in increasingly noisy markets.
By Gerry Devine | Industry lines are blurring as AEC firms evolve from service providers into strategic partners guiding investment, risk, and long-term value.
By Mark Zweig | A cautionary AEC story about control, delayed succession, and how avoiding transition can undo decades of good work.
By Mark Zweig | Never give up, act decisively, share the numbers, and lead by example to build a stronger, more resilient firm.
By Gregory D. Teague | A strong culture isn’t built once – it’s nurtured daily through shared values, genuine investment in people, and lasting community impact.
By Matt Verderamo | Success in leadership comes from embracing change with courage, staying flexible, communicating openly, and continuously moving forward.
By Tom Godin | When the mind and body of a business move together, worry fades and real performance begins.
By Mark Zweig | In a world of constant distraction, true effectiveness comes from knowing your priorities and having the discipline to follow them.
By Mark Zweig | In a relationship-driven business, clients hire people they know and trust — not just the firms they represent.
By Janki DePalma | Recognition matters, but real growth happens when leaders value quiet progress, not just visible wins.
By Mark Zweig | Show everyone it’s not business as usual and your firm is in a new era – you may find it a helpful tool to reinforce your change program.
By Greg Sepeda | By taking lessons from the dugout, we can better handle change – turning challenges into opportunities, and transitions into a winning season.
By Hal Rosner | Proper planning, organization, and understanding of data can mean the difference between a project’s success and failure.
By Liisa Andreassen | President and CEO of Cedarville Engineering Group (Pottstown, PA), a civil and environmental design-build firm that delivers value through innovation.
By Liam Watson | These four virtues will help you survive and thrive in all parts of daily life, both personally and professionally.
By Mark Zweig | You will be less stressed and might find your business more successful if you can shed some baggage.
By Liisa Andreassen | Founder and principal of Cuono Engineering, an engineering firm dedicated to renewing the past and building the future through structural engineering design.
By Mark Zweig | There are things you can do to stay positive and prevent pessimism from ruining your ability to lead.
By Mark Zweig | These qualities will be essential for entrepreneurial leaders in the AEC business to have in the coming months and years ahead.
By Mark Zweig | Embracing curiosity, open-mindedness, and positive thinking leads to personal growth, stronger connections, and greater success in life and business.
By Sarah R. Adams-Slominski | Step back and check in on how your employees are doing, learn what they care about, and discover what helps them stay engaged in their work.
By Lindsay Young | AEC firms that invest in marketing and business development enjoy higher profitability, attract aligned clients, and foster top talent.
By Greg Sepeda | Taking time to slow down, prioritize self-care, and recharge improves productivity, mental clarity, and overall well-being.
By Brandon Pinkerton | When the time comes, the best thing you can do for yourself, your legacy, and your organization is to end the journey well.
By Mark Zweig | These four things are beyond essential if you are serious about building an enduring organization that will evolve over time.
By Josh Hersel | The integrated project delivery method fosters early collaboration, minimizing surprises and enhancing efficiency at the core of your business.
By Brad Thurman | Empathy, clear communication, and attentive listening are crucial in building trust and improving client relationships in the AEC industry.
By Janki DePalma | Small, consistent habits and incremental improvements create sustainable long-term success and personal growth.
By Lindsay Young | Networking is important for your business, but your network can work for you – as long as you stay in front of them and share valuable resources and knowledge.
By Ezequiel Tovar | These are vital instruments for AEC companies to ensure smooth transitions and business continuity.
By Javier Suarez | Mentorship relationships are mentee-driven – so, it’s up to you to not only establish one (or more), but to make it worth your while.
By Mark Zweig | To grow your AEC firm, identify and reinforce those who understand the company’s vision, and work to convert or replace those who don’t.
By Liisa Andreassen | CEO of OWN, Inc. (Springfield, MO), an engineering firm that unleashes the power of true, 100 percent employee ownership.
By Ezequiel Tovar | Deciding what you will do with your firm, whether you decide to sell internally or externally, will be life-changing.
By Janki DePalma | Late bloomers gain wisdom, resilience, and unique insights, proving there’s no fixed timeline for achievement.
By Liisa Andreassen | President of TreanorHL (Lawrence, KS), a full-service architectural firm with a purpose of creating places and experiences that make people’s lives better.
By Mark Zweig | These 10 things will make a difference if you are serious about making your people more entrepreneurial.
By Renee Richardson | The women heading Atlanta’s Community Improvement Districts serve as incredible examples of bold leadership – but how do they lead with the greatest impact?
By Mark Zweig | Are your expectations for your people high enough, or are you letting everyone off the hook?
By Stephanie Putzke | As the AEC industry continues to push boundaries, the importance of building relationships has emerged as a cornerstone for success.
By Travis White | You must attach the right structure, systems, and incentives in order to shift employee mindset.
By Mark Zweig | You don’t have to be a genius to figure out what you are doing to demotivate people; you just have to stop doing whatever it is now!
By Brad Thurman | Define and nurture a strong company culture by articulating a concise core purpose, aligning actions with values, and embracing consistency.
By Kraig Kern | In our digitized age, the very tools designed to enhance communication can sometimes become barriers.
By Kevin Brown | To become an employer of choice in AEC, you must prioritize getting the fundamentals right before investing in advanced employee programs.
By Mark Zweig | A lack of willingness to confront these things honestly has caused way too much frustration and unhappiness in the individuals who work in our organizations.
By Janki DePalma | Having the ability to admit your own mistakes can be refreshingly liberating and lead to real growth and connection.
By Earl Bennett | Working within a safety-conscious culture contributes to the health and well-being of both employees and the organization.
By Mark Zweig | Work should be an integral part of life, so why do so many people working in AEC firms clearly not feel that way?
By Sara Karstetter | There are several questions a seller needs to be able to answer beyond just the financials.
By Ying Liu | Organizations must proactively develop strategies to identify and retain top talent.
By Janki DePalma | It’s hard to shake off the feeling of being lazy, but it’s critical that we redefine our work-rest balance to enhance well-being and productivity.
By Liisa Andreassen | President and CEO of Sunrise Engineering (Fillmore, UT), a full-service professional engineering and consulting firm that has been providing its services since 1978.
By Ashley Heinnickel | Dedicate time and energy to your rollout to ensure the best possible outcome when launching a new strategic initiative.
By Ezequiel Tovar | Transition planning takes time, and the results are gradual – but if you do it right, the rewards are endless.
By Matt Hoying | When mistakes happen, it can be difficult to look for the silver lining, but doing so and making the most of it will help your business now and in the future.
By Liisa Andreassen | Design principal and founder of Ross Barney Architects (Chicago, IL), an architecture, urban design, and landscape architecture studio.
By Josh Nord | As we continue improving work-life balance, we need to keep asking how we can foster those growth opportunities that come through listening and proximity.
By Mark Zweig | There’s still time to get your head on straight and do a few things to make the most of the new year.
By Melanie Harris | Instead of making predictions about the future of work, take part in actively shaping it.
By Stefanos Word | Investments of time and effort need to be made with younger engineers to effectively transfer technical and communication skills and establish robust future leaders.
By Mark Zweig | The future will be here before you know it, so there is no time to delay your ownership transition planning efforts.
By Scott McNally | If you swing for the fence, remember the fans, watch for curveballs, and rally your team, your firm will be successful.
By Liisa Andreassen | President at Baisch Engineering (Kaukauna, WI), a consulting engineering firm that provides full-service integration engineering to industrial clients worldwide.
By Mark Zweig | A few of the reasons a great, successful firm can falter and experience a fall from grace.
By Will Anderson | A few reasons this is one of the safest and most rewarding industries to be in.
By Mark Zweig | Give yourself a chance to get a lot done and you may be surprised at your ability to keep all those plates spinning.
By Mark Zweig | These are “the good old days,” so don’t take anything for granted and find something to enjoy in even the most mundane aspects of life.
By Liisa Andreassen | Founder of Trahan Architects, a global architecture firm that mobilizes artistry and innovation to develop thoughtful structures that enhance quality of life.
By Mark Zweig | Older folks bring perspective, patience, and gratitude to your firm, so think twice before you run them off from your company.
By Alexis Eades | The consequences of burnout can be detrimental, so give your mental health the care it deserves.
By Lindsay Young | Recruiting and marketing play a role in growing your firm, and it’s more important now than ever to make sure they are working together.
By Liisa Andreassen | CEO and co-owner of Pape-Dawson Engineers (San Antonio, TX), the largest civil engineering firm headquartered and exclusively located in Texas.
By Mark Zweig | If your business requires so much attention from you that you don’t have the overall quality of life you want, it’s time to do something different.
By Michael Britt | It’s important to examine how your company can maintain culture and continue strategic growth in a new work environment.
By Kraig Kern | Too much of a good thing can lead to a crisis for you and your staff and dissatisfaction for your clients.
By Liisa Andreassen | President of KSA (Longview, TX), an industry leader that provides a broad range of engineering, architecture, planning, surveying, and construction management services.
By Liisa Andreassen | President at MWM Design Group (Austin, TX), a firm that continues to embody its founders’ core values of personal integrity, responsibility, and service.
By Liisa Andreassen | Managing principal at GGLO (Seattle, WA), a firm that believes it’s both the opportunity and responsibility of design to inspire the best aspects of community.
By PeteR Atherton | Most of us have been taught to believe in projects and profits, but do we also believe in people and purpose?
By Jane Lawler Smith | When interviewing your co-workers, peers, and clients, take a walk and harness the power of storytelling together.
By Liisa Andreassen | President at FitzGerald (Chicago, IL), a nationally recognized architecture firm with roots dating back more than 100 years.
By Mark Zweig | You need to be identifying your successor and preparing the road for them so they can be successful.
By Mark Zweig | Seeing the firm you started or used to run be successful when you’re gone is one of the greatest accomplishments you can hope for.
By Keyan Zandy | There are a lot of heroes in our companies, but some are less noticeable. Their successes are quieter and less dramatic, but no less valuable.
By Michael Syracuse | There are many ways to connect to others and contribute to a person’s professional and personal growth.
By Peter Atherton | Playing to win requires a real investment in organizational redesign, and the creation of both a vision and a culture that’s worth the work.
By Liisa Andreassen | CEO of Parkhill (Lubbock, TX), a multidisciplinary firm that is building community by creating inventive, relevant built environments together.
By Julie Benezet | People have adapted to new ways of working and living, and in the process discovered new ways of thinking.
By Mark Zweig | Ed Friedrichs, former president and CEO of Gensler, truly understood strategy and how all the pieces of a business fit together into a cohesive whole.
By Mark Zweig | Your ability to establish and maintain relationships over time is essential to your personal and business success in the A/E business or any business.
By Allyson McDonald & Megan Chang | Matching your communication style to the needs of those you’re communicating with will ensure your message is received.
By Liisa Andreassen | President of Lynn Engineering, a windstorm, structural, and civil engineering firm specializing in residential, commercial, and infrastructure development projects on the Texas Gulf Coast.
By Liisa Andreassen | President of BranchPattern (Overland Park, KS), a building consultancy dedicated to creating better built environments through its many interwoven specialties.
By Mark Zweig | An enduring firm will be worth much more – through an internal or external sale – than one where some of these issues are not addressed.
By Liisa Andreassen | CEO of Garmann Miller (Minster, OH), a multi-discipline design firm that impacts communities through dedicated service and smart design.
By Mark Zweig | How can we each achieve the lofty and satisfying position of knowing we have made a difference through our work in this business?
By Liisa Andreassen | President of Lawrence Group (St. Louis, MO), an integrated design, development, and construction firm using the power of people with great ideas to bring clients’ dreams to life.
By Patrick Schultz | Achieve resilient, sustainable operations while navigating an unprecedented global pandemic and addressing complex disruptions.
By Liisa Andreassen | President of Fishbeck (Grand Rapids, MI), a firm of engineers, scientists, architects, and constructors in the business of problem solving, inspiring results, and bringing ideas to life.
By Adam Zach | Whether it’s by reading a book or going to a seminar, taking an active interest in your personal development could be the best thing for your career.
By Mark Zweig | Things are real messy right now, but we can all get safely to our destinations if we keep our cool.
By Kevin Token | A singular leader, in place for all time, might not be the best model for your firm. Consider a different way, one that plans for transitions and accommodates change.
By Chad Coldiron | With remote work burnout setting in for many, here are some ideas to take care of your people now and for the foreseeable future.
By Phil Keil | We can learn a lot about mission and vision through the context of some of America’s founding documents.
To manage time effectively, you need to know – not just believe – you are spending time productively.
By Chad Clinehens | Embrace this period of rapid evolution and push yourself even further out of your comfort zone.
By Christina Zweig Niehues | Celebrate the present, and focus on extreme flexibility and radical empathy going forward.
By Mark Zweig | If we care about the success of our people and our businesses, we cannot keep ignoring the importance of people skills.
By Mark Zweig | No matter how you feel personally about anything happening in the country or world as a whole, it’s your job to do your job.
Most of these ideas take very little money – just your time. Invest in yourself and your business and you’ll be stronger and better for it on the other side of this.
By Mark Zweig | “If there’s a silver lining in this crisis it is that we may each have a chance to reevaluate our priorities and improve the quality of our lives from here on.”
President and CEO of Wallace Engineering (Tulsa, OK), a structural and civil engineering consulting firm that believes in being active citizens, in both our profession and communities.
President and CEO of Ramey Kemp & Assoc. (Raleigh, NC), a transportation engineering, planning, and design firm founded in 1992.
Understanding others will help you build the connections that will lead to success – in your professional and personal life.
Take time each day to do things that rest your mind and body. This will help you be more creative, more productive, and a better leader.
President of Schaefer Engineering, Inc. (Wentzville, MO), a firm founded on integrity with a commitment to provide quality professional forensic consulting services nationwide.
Create a three-year vision thinking about what you need to achieve personally and professionally to be happy with your progress, and then work to reach your mountain.
Don’t be afraid to charge what you’re worth. You want clients who value your relationship and appreciate your talent.
A well-designed sabbatical program can combat burnout and disengagement, ensuring your organization’s long-term success.
Implementing a formal, systematic safety program will benefit you, your employees, your clients, and your greater community.
“So many [A/E firm leaders] feel they are being pulled in so many directions that oftentimes, at the end of a day or week, it is hard to see what was accomplished.”
President of R.E. Warner & Associates (Cleveland, OH), a 68-year-old full service, multi-discipline consulting firm that’s in growth mode.
“Mentors and those whom they are mentoring have to select each other. It’s a mutual thing based on chemistry.”
Untimely events, like the unexpected death of a firm leader, can and do happen. Is your firm ready?
It’s not easy to do, but if you want lifelong clients who are also friends, you have to commit yourself to the long haul.
CEO of Chipman Design Architecture, a third-generation, family-owned firm based in Chicago, Illinois.
Branding and growing a diverse firm while staying true to your roots is possible, but you have to know why you’re in business.
President of CEI, a 20-year-old minority-owned engineering and contracting firm based in Miami Lakes, Florida.
President and co-founder of ADC Engineering, Inc., a multidisciplinary firm based in Hanaham, South Carolina.
President of Reaveley Engineers, a national structural engineering firm based in Salt Lake City, Utah.
By Phil Keil | Have a purpose and commit to mastery and excellence and you will find happiness both personally and professionally.
President and founder of Calibre Engineering, a national civil engineering firm based in Highlands Ranch, Colorado.
President and CEO of Eclipse Engineering (Best Firm Structural #12 for 2018), a Montana firm that likes to have a little “phun.”
CEO of ATI (Hot Firm #43 for 2018), a California firm rooted in philanthropy, and with a bright future on the horizon.
While management plays an obvious role in this process, employees must also do their part by knowing their roles and doing their jobs.
By understanding the basics of performance-boosting behaviors, we can design a better approach to attract, develop, and retain top talent. Employee engagement is a powerful determinant of an organization’s success. Employee engagement is also central...
A lot of people leave their jobs because they hate their bosses. They stay because the C-suite listens to what they have to say. The results of the Best Small and Medium Workplaces 2018 present...
President of PES Structural Engineers (Best Firm #10 Structural for 2018), a 57-person firm based in Atlanta. By Liisa Andreassen Correspondent “Leadership development,” Planer says, referring to his No. 1 responsibility. “We work hard to...
AEC firms struggle with it, but if a firm is to thrive in the good times and the bad, a quantifiable plan of attack is essential. Marketing, business development, and sales aren’t usually the top...
President, Choice One Engineering Corp. (Best Firm Civil #2 for 2018), a 45-person firm based in Dayton, Ohio. By Richard Massey Managing Editor “Work-life balance is a phrase thrown around a lot, but we believe...
President, Choice One Engineering Corp. (Best Firm Civil #2 for 2018), a 45-person firm based in Dayton, Ohio. By Richard Massey Managing Editor “We had been planning for our transition for seven years, and though...
With more competition, more intensive procurement, higher costs, and increasingly lower fees, firm leaders must leverage the power of mission. We have a mission as an organization. It is why we exist. The best ones...
Founder of The Rock Brook Consulting Group, PA (Best Firm Multi-discipline #58 for 2018), a 48-person firm based in Monroe Township, NJ. By Liisa Andreassen Correspondent “We are always looking to improve our benefits,” DeMarco...
As an industry, we generally leave a lot of money on the table and drive up costs with our lack of effectiveness in management and training. When we think of improving, we often turn to...
When you look at principals of firms in this business who are really happy and successful – who have growing, profitable companies – you’ll see certain common traits that emerge. Here are a few of...
President and CEO of Ghafari (Hot Firm #54 for 2017), a 550-person multi-discipline firm based in Dearborn, Michigan. By Liisa Andreassen Correspondent “I would describe myself as a people person and am elated to see...
The new generation brings a lot to the table, much of it good, so lighten up, be honest, and enjoy yourself as you roll up your sleeves and work. By 2020, nearly half (46 percent)...
Each week, The Zweig Letter features commentary from top-flight leaders of AEC firms. Here is a compilation of how they handle, and move beyond, failure. By The Zweig Letter Staff John Hiltz, president of OHM...
If you want to empower your millennial team members, you have to offer them choice, provide purpose, and safeguard the organizational trust. Millennials are part of the “prove it” generation, and their trust is made...
President and CEO of SEPI Engineering & Construction, Inc. (Hot Firm #74 for 2017), a 350-person firm based in Raleigh, North Carolina. By Liisa Andreassen Correspondent “People need to feel like their work life is...
It’s time to build a list that matters to you, and as you do, don’t let anything stand in your way, including skeptical friends and colleagues. With so many day-to-day responsibilities, it’s easy to postpone...
I was thinking about social media and what a phenomenon it is and how it is now such a big part of our culture. Even though the odds are against it, you may be someone...
Zweig Group offers plenty of opportunities for education and training, but among the crown jewels are The Principals Academy and CEO Roundtable. If you work in the AEC industry, it almost goes without saying that...
There are a few ways to transition out of your firm. The internal transition is popular because it has great value and keeps the firm going. At some point in every A/E firm owner’s business...
You’ll lose control of your office if you have no performance metrics, no accountability, and put employees in the wrong roles. The difference between leadership and management is quite substantial. Make no mistake, as a...
The last few weeks have been pretty rough. A nice young fellow who cleaned my antique cars was killed in a New Year’s Eve altercation with a gun-wielding criminal. Several of my friends and acquaintances,...
Could it be your final act of leadership? If you are a CEO or partner and do not have it, please consider changing the scenario. The A/E/P and environmental consulting industry has many unique qualities,...
Under threat, firms solve problems when leaders commit to the right roles and the right people to inform, inquire, and act. You’ve all been there. A room full of eight, 18, or even 80 anxious...
We all need a lengthy, unadulterated turning-off of our brains. How do you start? Try taking a break from the lifelong grind. Sabbatical – rooted in the Greek word sabbatikos – the word speaks to...
They’re everywhere, and the key to dealing with them is to understand and appreciate their bad behavior by exercising a little empathy. We spend a lot of our lives at work. So it makes sense...
Sustainable design is becoming a must, but you need to drill down to the roots of every project to get the most out of the process. First, full disclosure, I have never been a “climate...
Bringing good people on board is one thing, retaining them is another. Make a concerted effort to keep your personnel engaged. I recently facilitated a roundtable discussion. Never mind that the table wasn’t round. It...
It’s always good to periodically take stock and ask yourself what you have recently learned. My experience – if you don’t do this – is that you are bound to repeat the same mistakes. And...
We can always improve. Take these steps and your life as a leader will get much better. Confronting those who are not doing their jobs. This is one of the primary roles of a leader....
It’s hard to find outstanding people to work in your AEC firm. It’s also hard to keep them working for you these days when they have so many other options. What are some things you...
Summertime is here. If you aren’t someone like me who travels all year round, odds are you’ll be going somewhere this summer. Since I’ve been doing this stuff for 37 years and been practically everywhere...
Albuquerque, N.M. – Tenants of a new, build-to-suit building – Souder, Miller & Associates (SMA), one of Albuquerque’s largest engineering, environmental, and surveying firms; along with New Life City Church, a growing Albuquerque church –...
Keeping a good team together requires lots of maintenance, great perks and benefits, and the willingness to toss out the bad apples. I get asked the same question all the time – how do I...
We’ve all experienced it. It usually happens on a Monday but it could be Friday or any other day of the week. I’m talking about when one of your most senior people surprises you with...
The transition from boomers to millennials is going to happen anyway, so put in a good-faith effort and make it a positive experience. By 2020, 50 percent of the U.S. workforce will be millennials. In...
If growth through M&A is part of your strategic plan, be prepared to embrace the integration process with an open mind. Last week we discussed strategic planning and how it is an integral part of...
CEO of HGA (a multiple Hot Firm award winner), a national, 750-person integrated architecture, engineering, and planning firm based in Minneapolis. By Liisa Andreassen Correspondent “Our most successful proposals help the client visualize the journey...
As a firm grows, new people have to come on board. But if those people threaten to damage your culture and sink the ship, you can always toss them back out to sea. We tell...
For the next generation of leaders to be successful, they’ll need a mindset sculpted by strategy, new ideas, and a willingness to embrace the unknown. I routinely hear AEC firm leaders express frustration about finding...
We work a lot of hours and handle a lot of stress, so it’s important to take charge of life, both in and out of the office. How many hours do you work each week?...
The holiday season always motivates us to give back, but a company-wide campaign can provide for charity where and when it’s needed most – locally and all year long. I really like this quote from...
The annual Hot Firm and A/E Industry Awards Conference in Phoenix was a success, and it’s heading to Seattle for 2017. By Richard Massey Managing Editor The 2017 annual Hot Firm and A/E Industry Awards...
Do you have a vision for the future of your firm? It’s a must, so climb out from behind the day-to-day, engage your team, and chart your course. Any quick online search will bring up...
Ireland-raised David Spillane likes both the past and the future, kayaking in the sea, and doing whatever it takes to keep his firm nimble. By Liisa Andreassen Correspondent Like many of his colleagues, David Spillane,...
We got a fax the other day from a firm that wanted to cancel four seminar registrations it had sent in just a couple weeks before. Evidently, the firm had hit on hard times, had...
A passionate and prolific engineer, a skilled expert in disputes, and beloved by those he worked with and for, Michael Burgess will be missed. By Liisa Andreassen Correspondent San Diego-based Xpera Group (#77 Hot Firm...
Independent environmental firms are increasingly rare, but out on the East Coast, CEO Eileen Pannetier has succeeded by sticking to her small-firm roots. By Liisa Andreassen Correspondent Prior to founding Comprehensive Environmental Inc. (Best Firm...
As the bumper sticker says, "Shit Happens." Unfortunately, it rarely occurs at the ideal time. Problems crop up that you didn't anticipate – health problems, a parent dies, a key employee quits, divorce, IRS audits...
Here are some tips to get the most out of your strategic plan and realize your firm’s aspirational goals. How much does a strategic plan cost? If you hire a consultant, pull your senior-leadership away...
In work and in life, our past experiences, relationships, and the information we consume contribute to our outcomes. You know – in life, or in business – things pretty much happen as you expect them...
Inspiration is necessary for technical/design professionals and those who manage projects to be successful. I watched an outstanding documentary recently on the life of Henry Ford. I learned a lot about him – and heard...
Sometimes negative thoughts can creep in; here’s why leaders should always try to maintain a positive outlook. Being positive – surrounding yourself with other positive people and believing you CAN do something – is essential...
Being human, we all have opportunities to learn (and re-learn) valuable truths for dealing with others. You’re never too old to learn, if you keep your mind open to it. I have found over the...
Industry prosperity can’t last forever, but preparation now can help you be ready if – and when – the cycle ends. The A/E industry is hot right now, People! The overall industry is as healthy...
Four suggestions from Mark Zweig that will result in more work than you can handle. It’s interesting to me to see how many architects, engineers, planners and environmental consultants really don’t understand marketing. Many either...
It may sound cheesy, but it applies to both personal and professional relationships. There’s so much written these days about how to be a great leader. It’s everywhere. A million ideas and things one should...
Which units are performing and which are not? Do a little research; allocate your investment appropriately. I'm all for holistic thinking – always have been. I’ve seen a lot of silly (make that stupid) stuff...
Five facts to consider during the recruiting process at your firm. Managing expectations in an executive search process can be a burdensome task. After all, you’re eager to quickly find that perfect new team member...
Mark Zweig tackles the misconceptions with four examples. I started out in business at a young age, buying and selling bicycles, then motorcycles and then cars, on my Mom and Dad’s street corner. Then I...
Feel trapped at work? Four suggestions from Mark Zweig to help you have a saner lifestyle. It’s interesting – and frustrating as well – to see how many A/E/P and environmental firm owners and managers...
Listen to your staff, have an appealing culture, hire selectively and keep your employees for the long-term. I’m hearing more and more about the market firming up and people being in demand. So, I think...
Several things happen when a new person joins your firm. Don’t scare them away. This term seems to have come into popular usage among HR folks lately, referring to how a firm brings a person...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 999 Originally published 3/18/2013 The pillars of a successful company can be distilled into two words. A client recently asked me to make...
PM Perspectives: Project re-planning This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 990 Originally published 1/14/2013 Even with a solid plan, some projects will just require a new start. One of...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 986 Originally published 12/10/2012 They are essential to this business. Mark Zweig offers five pointers. Regardless of their value to your business, the...
By Tracey Jeffers Principal, Valuation Consulting ZweigWhite I have found that the A/E/P and environmental consulting industry has many unique qualities, but one I find intriguing when compared with other industries is the longevity of...
By Ed Friedrichs Chairman, ZweigWhite As architects and engineers, we’re in a long-cycle business. That means we work on long duration assignments, often with extended start/stop cycles— waiting for a public hearing, an EIR to...
By Mark C. Zweig There is a lot of interest in buying and selling firms these days. We are even having six seminars/conferences on M&A this year. Our investment banking group at ZweigWhite has never...
By Jeff Clark From a personal viewpoint, I often wondered in the past what I would say, and with such frequency, on this celebrity-glamorized and ego-centric platform called Twitter. I’m not John Mayer and if...
The Architecture Billings Index, the American Institute of Architects' monthly gauge of design activity, moved up for the third straight month in August from 47.9 to 48.2, but still reflects an overall decline by falling...
The 10th annual The Zweig Letter Hot Firm Conference is about to take place in Las Vegas. There will be untold celebrating (what happens in Vegas stays there, remember) from this year’s winners. But, what...
Like it or not, most firms in this business of any size have to borrow money. Whether the firm needs the money to provide operating capital while waiting to collect accounts receivable, to finance business...
It’s been said many times— you have to focus if you want to succeed. Yet focus is precisely what so many design and environmental professionals lack. My theory is that architects, engineers, planners, and scientists...
I’ve often thought what it would have been like to live at the turn of the century (1900). Change must have been coming so fast— electricity, indoor plumbing, telephones, and automobiles, along with so many...
I just got back from ZweigWhite’s 2007 A/E Marketing Now Summit in Las Vegas, Nevada. It was our biggest and best-attended marketing conference ever! My task was to open the show with a short talk...
On the whole, A/E/P and environmental firms seem to take themselves and their marketing too seriously. Sure— many of you DO have life-and-death responsibilities attached to much of what you do. You are serious people...
If you watch reality TV at all, you’ve probably heard the new word. It’s “pop.” Everything is supposed to do it— and you, as the orchestrator of change— are supposed to make it happen. The...
I was surprised to see in our latest 2004 Principals, Partners & Owners Survey of A/E/P & Environmental Consulting Firms that the balancing of work and personal life issue was barely on the radar screen...
It’s hard to grow if you can’t keep the people you already have working for you. Every time someone leaves you have to replace them. And it’s as hard or harder than ever— as well...
Everyone in the A/E or environmental consulting business wants to turn their technical people into sellers. Not a week goes by that the desire to do this isn’t mentioned to me by someone in this...
It’s one of those certainties, like death and taxes. Managers are supposed to hold those who work for them accountable to reaching certain goals or achieving certain performance metrics. It sounds good to say, “I...
When you do what I do you see a lot of smart people. Architects, engineers, planners, scientists … who own and run firms. Many of these smart people started their companies; others were strong enough...
Fred White, Claire Keerl, and I just got back from the 21st annual Inc 500 Conference at the Westin Rancho Mirage Resort in beautiful Palm Springs, California, held March 27th-29th. It has been a few...
I am sitting here this morning, in our Natick office, staring at my computer. I need to write a talk for our upcoming Zweig Letter Hot Firm 2002 Conference and Celebration in Boston. I am...
George Alexandra was fed up. He was tired of always having to take a back seat to his partner, Mick Flashyman. “Just because Flashyman started the company (Godlike Architects, Inc.) didn’t mean it wouldn’t be...
Leroy Whiteside, president and CEO of Those Fabulous Architects, Inc., a 200-person firm based in Charleston, South Carolina, is a great guy. He is, in many ways, the archetypal design firm principal. He works 60...
I just read two articles written by management consulting firms that serve the design industry. Each of them staked out ridiculous positions. The first dealt with firm valuation and talked in circles about the difference...
Doug Pocketprotectus sat in the high-backed leather chair in the executive conference room and desperately tried to stay awake. It was hard to do. The meeting was so boring, and he was sleep deprived as...
One of the best benefits of working at ZweigWhite is the free food and drink we get. We give everyone whatever they want as long as you can store it in a cabinet or a...
Ever have one of those days where something hits you out of nowhere and it just knocks the wind out of you? It’s so demotivating. You feel like you got kicked in the stomach. These...
I have never been big on “business is a game” analogies. The people I have met over the years who’ve used this analogy never seemed to exemplify the kind of values that I think you...
Let’s face it. In business, as in life, things don’t always go the way you want. There will be problems that you can anticipate, and there will be problems that you never expected. Either way,...
“What goes around comes around.” “The harder I work, the luckier I get.” “You reap what you sow.” “To get love, you need to give love.” These adages (and many more) all reinforce the thinking...
Whenever I see people get all upset about some trivial detail in their lives or their work, I find it distressing. Life is so much easier if you spend appropriate amounts of mental and emotional...
Believe it or not, as good as things are in the A/E/P and environmental industry, there are still some firms out there that need to be turned around. These firms just can’t make a profit....
I just got back from a business planning retreat one of our Atlanta-based clients held at The Highlands Inn in Highlands, North Carolina. Highlands is an absolutely idyllic small-town setting. It’s like something from another...
It’s hard to believe, but 1997 is almost over. It seems as if the year just started and now it’s nearly gone. I hope you had a great year, because very few companies ever make...
The headline for this week’s editorial sounds like the title of a bad country and western song, but there’s a lot of truth in it. Maybe it’s human nature, but we don’t seem to appreciate...
I am not proud of my five airline frequent flyer program gold cards. All that means is that I spend too darn much time in the air, when I’d much rather be someplace else. But...
Anyone who studies human behavior in business organizations can tell you that confidence is a critical quality for leaders to have. This certainly applies to A/E/P and environmental consulting firms. When the leader is confident,...
You’re all aware of it. The “circular theory,” otherwise known as “what goes around comes around.” It’s one of nature’s laws that seems to hold true as much as the laws of physics. If you’re...
I was thinking about what holds people back from being a success in this industry because I wanted to give you all some good advice to kick off the new year. Then it dawned on...
If you’re anything like me, you hate to fire people. It’s at the top of my “least desirable activities” list, above even performance appraisals, collection calls, cold calls, and dental extractions. Most halfway-decent folks feel...
ONE OF OUR CLIENTS just hired a new marketing director. He’s a great guy— been in the business a long time— somebody with a firm handshake who makes friends easily. He can talk with anyone....
I watched a movie on T.V. the other night titled “Lean on Me,” starring one of my favorite contemporary actors, Morgan Freeman. Freeman played Joe Clark, the inner-city high school principal who had one year...
Good professionals have a lot in common— no matter what their profession. Take my six year-old’s kindergarten teacher, Ms. Donohoe. Many of the professionals working in design and environmental consulting firms could learn a thing...
Too many people are unhappy— unhappy with the way we’re running our country and unhappy with the way we’re running our firms. The presidential elections to be held on November 3rd and the issues facing...