From sacrifice to sustainability
By Daryl Simons Jr. | As employees rethink the role of work in their lives, AEC firms must reconsider what long-term performance really requires.
10 results found for “human experience”
By Daryl Simons Jr. | As employees rethink the role of work in their lives, AEC firms must reconsider what long-term performance really requires.
By Mark Zweig | AEC firms that want better marketing need to sound more human, move faster, and stop hiding behind safe, forgettable messaging.
By Sara Grayum | AI is accelerating fast, but in AEC the real opportunity lies in using it to expand capacity, not replace people.
By Julia Moroney | The real AI conversation in AEC isn’t about tools or speed, it’s about preserving trust, judgment, and accountability.
By John McGill | AI may speed up rendering and iteration in AEC, but human judgment still determines accuracy, compliance, and meaningful design innovation.
By Morgan Stinson | AEC firms win when purpose, not profit, drives client experience.
By Janki DePalma | When we measure collaboration instead of individual wins, teams shift from rivalry to shared success.
By Milly Sordo | Goal meetings are a way to set individualized goals with your employees steeped in energy, intention, and – most importantly – support.
By Mark Zweig | Firms that ignore AI will look slower, more expensive, and harder to work with.
By Srividhya Viswanathan | By prioritizing leadership, trust, and accountability, organizations can build teams that not only achieve their goals but thrive together.
By GinaRenee Autrey | AEC marketing doesn’t fail from lack of expertise – it fails when firms keep telling safe stories in increasingly noisy markets.
By Kubilay Şahinler | While attention gravitates toward AI in design, the strongest business value often emerges elsewhere.
“I hope you continue to be extremely intentional in choosing to be exactly where your feet are every moment that you are.” Lynn Wong Episode Summary: In this keynote episode from Zweig Group's ElevateAEC2025 Conference,...
By Stephen Parker & Mei-Ling Krabbe | The most successful organizations will treat adaptability, personalization, and inclusivity as organizing principles for workplace design.
By Kraig Kern | AEC's next competitive advantage isn't expertise; it's how fast you unlock it.
Unified practice combines AEC industry strategy and financial expertise to accelerate the success of ownership transitions.
By Andy Cushman | When firms show up authentically for causes they believe in, goodwill follows, and so do lasting business relationships.
By Daryl Simons Jr. | Technology can enhance recruiting efficiency, but human connection, trust, and judgment will always define successful hiring.
Zweig Group, the leading provider of management consulting, research, and education for the architecture, engineering, and construction (AEC) industry, has released its 2026 Salary Report of AEC Firms and updated its Compensation Data Platform, delivering...
By Will Swearingen | A new era of AEC growth is emerging, driven by value creation and strategic expansion.
By Wallace Smith | Giving back is a responsibility that strengthens communities, builds better businesses, and reminds leaders their greatest impact starts beyond the blueprint.
By Greg Sepeda | The Marvel universe delivers 10 powerful lessons in leadership, proving that purpose, humility, and teamwork save the day.
By Mark Zweig | AEC firms thrive when marketing, HR, finance, and IT stop acting as support functions and start driving strategic growth.
By Thomas Mitchell | AI is transforming dispute resolution by predicting outcomes, reducing conflicts, and enhancing decision-making – while raising vital data privacy concerns.
By Michael Sanderson | This is one of the most powerful tools we have to reduce risk, train effectively, grow sustainably, and do better work.
By Greg Sepeda | To drive real accountability, leaders must pair logic with storytelling that engages emotions, creates ownership, and motivates lasting process adoption.
By Erik Stroemberg | Practical insights and recommendations for creating, communicating, and maintaining an effective AI policy.
By Caitlin Austin | Investing in AI-driven learning is not just a step forward – it’s a leap toward building a smarter, more adaptive industry.
By Kyle Ahern | The latest recruitment and retention data reveals shifting expectations, transparency, and tools reshaping AEC firms’ talent strategies.
Zweig Group, the leading provider of management consulting, research, and education for the architecture, engineering, and construction industry, has released its 2025 Recruitment & Retention Report of AEC Firms, offering a comprehensive look at the...
By Tom Godin | Innovation in AEC must create measurable value for owners through smarter, more sustainable solutions.
By Brandon Pinkerton | People-first leadership demands balance and recognition that caring for individuals shouldn’t come at the cost of organizational purpose.
By Alyssa Wagner | How to offer interns the chance to explore professionally and refine their passion into a fulfilling, long-term career.
By Liisa Andreassen | CEO and president of Drummond Carpenter, a service-disabled veteran-owned small business specializing in civil, environmental engineering, and applied research.
At this year’s Design for Freedom Summit, held at Grace Farms in New Canaan, Connecticut, leaders from across the architecture, construction, and advocacy communities gathered to confront one of the industry’s most pressing ethical imperatives: eliminating...
By Scott D. Butcher | To succeed in disruption, AEC firms must refine client focus, target markets, and go/no-go processes.
By Sara Parkman | The top 2025 Marketing Excellence Award winners share how strategy, authenticity, and collaboration drive real AEC marketing impact.
By Megan Valencia | Every employee plays a crucial role in recognizing and attracting top talent, shaping company culture, and ensuring long-term business success.
By Kate Gray | Utilizing technology built around your best work can become an inspiration tool for marketing teams.
By Mark Zweig | If you want more “word of mouth” advertising, assess how your firm measures up against these six critical factors.
By Liam Watson | These four virtues will help you survive and thrive in all parts of daily life, both personally and professionally.
This strategic move underscores a shared commitment to ensuring a sustainable workforce and improving the human experience in AEC.
By Mailena Urso | The path toward success is shaped by your courage, curiosity, and resilience.
By Mark Zweig | The ability to maintain long-term relationships, both personal and professional, is one of the keys to business success.
March 03 - LJA Engineering (Houston, TX) acquired Peters and Yaffee (Jacksonville, FL), a Civil Engineering firm, expanding its capabilities in traffic engineering, transportation engineering, roadway design, traffic signal design, signing and pavement marking design,...
By Mercedez Thompson | How a book club sparked connection and a genuine sense of belonging in a hybrid workplace.
By Leisbel Lam | Harnessing the power of a growth mindset and the S-curve of learning to transform human capital in the AEC industry.
By Morgan Stinson | AEC firms that focus on fostering genuine client relationships build trust, loyalty, and long-term success.
By Katherine Wilczek & Ceclia Martin-Smith | While it can be helpful to use generational trends to inform your management practices, it is most important to get to know your employees as individuals.
By Kristin Kautz | Six skills to succeed for the next five years in an AI-driven world.
By Brad Thurman | Empathy, clear communication, and attentive listening are crucial in building trust and improving client relationships in the AEC industry.
By Eric Lannen | Internships provide real-world experience, mentorship, brand recognition, and foster long-term relationships, benefiting both students and organizations.
By Harry Hawkins | Networking’s enduring value lies in fostering genuine connections, enhancing career paths, and cultivating meaningful, human-centric relationships.
By Liisa Andreassen | President and CEO of Vierbicher (Reedsburg, WI), a community planning and engineering firm that is a proven partner for thriving Wisconsin communities.
By Jeremy Clarke | Spot these devastating hires before they sabotage your team.
By Greg Sepeda | Seizing opportunities fosters a mindset of continuous improvement, enabling us to refine our skills and expand our horizons.
In this engaging episode of The Zweig Letter Podcast, host Randy Wilburn delves into the ever-evolving world of recruitment and retention within the design industry. Joined by Jeremy Clarke, Director of Recruiting and Retention at...
By Mark Zweig | Are you going to do anything different with HR or just follow the same tired practices of all the other firms you have worked for or compete with?
By Westwood | Lessons learned and outcomes from the initial exploration through the process, and advice for firms looking to pursue an acquisition.
By Liisa Andreassen | President of TreanorHL (Lawrence, KS), a full-service architectural firm with a purpose of creating places and experiences that make people’s lives better.
By Jeremy Clarke | Focus your firm’s retention strategy on offering meaningful benefits that are in alignment with core human needs.
By Rolf Armstrong | This exercise empowers employees and provides clear direction, allowing leadership to let go and focus on success during periods of growth.
By Safa Kamangar | By applying these principles, a manager can become a source of inspiration, guidance, and stability for their team members.
By Stephanie Putzke | As the AEC industry continues to push boundaries, the importance of building relationships has emerged as a cornerstone for success.
By Will Swearingen | The 2024 Valuation Report highlights strong AEC industry performance and essential metrics for firm leaders.
By Mark Zweig | We all need new challenges, variety in our daily routines, and to see tangible results from our efforts to be fulfilled.
By Dan Houf | Nothing prepares you for the challenges of managing a firm like putting your feet to the fire and learning from everyday experiences.
By Jayna Duke | Reflections from a new principal on unexpected challenges, uncharted opportunities, and what it really takes to earn the title.
By Janki DePalma | Leadership must communicate work meaning and impact in order to foster employee engagement and understanding of individual contributions.
Zweig Group announces the release of its 2024 Valuation Report of AEC Firms, marking more than three decades of commitment to providing the AEC industry with comprehensive valuation data and analysis.
By Keith Sequeira | Zweig Group’s 2024 Salary Reports show a 6.6 percent average salary increase.
By Javier Suarez | AI provides opportunities to bolster our understanding of our intended audiences while supporting our efforts to refine our messages.
By Jeremy Clarke | Job descriptions need radical simplification for authenticity, brevity, and impact in attracting top talent.
By Jennifer Haddad | When leaders combine a strong company culture with workplace flexibility and employee empathy, they can create an environment where hybrid work can thrive.
By Liisa Andreassen | Principal at MCE (Minneapolis, MN), one of the largest mechanical and electrical consulting engineering firms in the United States.
Zweig Group has released its 2024 Salary Reports of AEC Firms for all regions of the United States. These reports are based on a comprehensive salary survey of hundreds of industry individuals and firms.
By Brad Thurman | Define and nurture a strong company culture by articulating a concise core purpose, aligning actions with values, and embracing consistency.
By Luke Carothers | Our industry must look to places like Cairo as an example of how ambition can shape the built environment.
By Earl Bennett | Working within a safety-conscious culture contributes to the health and well-being of both employees and the organization.
By Kristin Kautz | AI is becoming a crucial component in reshaping the AEC industry, especially in the realm of marketing.
By Leslie Jenkins | Instead of trying to impress potential clients, focus on emotional intelligence, really listening, and creating relationships built on common goals and trust.
By Tyler Suomala | Understand why and how decisions are made so you can leverage the power of the human brain to increase your value and improve your clients’ experience.
By Leisbel Lam | We need to be holistic, bold, and nimble in order to transform our organizations to better align with a service culture and gain a competitive advantage.
By Morgan Stinson | Reading books across a wide spectrum of topics can help you develop the skills needed to calmly and confidently tackle the challenges you face as a firm leader.
By Kyle Lawson | Modern chief financial officers have evolved from controllers to multi-faceted strategic catalysts.
By Ryan Belyea | Utilizing AI as a partner will increase our ability to design effectively, be creative, and capitalize on the possibilities of this technology now and in the future.
By Paul David | Boost your staffing by training your interns from day one to become some of your best employees.
Zweig Group’s 2023 Best Firms To Work For Award winners share how they’re leading the charge in setting new standards for employee experience.
By Alexis Eades | Rapid company growth and shifting circumstances require intentional efforts to maintain and shape a company culture that serves everyone.
By Lindsay Young | We need to be more intentional about prioritizing communication, appreciation, and understanding to enhance customer service.
Zweig Group announces the release of its 2023 Policies, Procedures & Benefits Report of AEC Firms, which helps AEC leaders benchmark their firms in all areas related to benefits and compensation.
By Miles Gullingsrud | When leaders take the time to invest in the development ambition of staff, they can create a system that supports people’s personal and professional sustainability.
By Jennifer Haddad | If you can approach the situation with empathy, compassion, and an open mind, you can create a positive experience and leave the door open for future opportunities.
By Clay Worley | Don’t be paralyzed by the many workplace changes we’re experiencing; instead embrace new expectations to the benefit of your company and employees.
By Mark Zweig | Doing so will help you organize your thinking, present and preserve your work, and give you more credibility with your client base.
By John Shaw | Communication and relationships are the greatest driving forces in success or failure during a change journey.
By Sara Parkman | Human resources director at CORE Consultants, Inc., a professional services firm that empowers its people to thrive at home, at work, and in their community.
By Ezequiel Tovar | Principals must plan for the future, mentor younger staff, and genuinely care for their people to be good stewards of their firms.
By Tim Dunn | If you want to hire people with diverse backgrounds and experiences, it’s important to understand them and provide a comfortable, motivating space for all.
By Melanie Harris | Instead of making predictions about the future of work, take part in actively shaping it.
By David Harvey | When well-trained staff are equipped with the skills needed to do their jobs well, everyone will reap the benefits.
By Mark Zweig | Hiring often takes a lot of time and a real commitment to get the key people you want.
By Luke Carothers | It’s fitting that we seek out this highly engineered desert oasis as a place of celebration.
By Alexis Eades | You can work to improve retention by promoting a positive culture, giving employees autonomy and empowerment, and actively showing appreciation.
By Liisa Andreassen | Partner at Method Architecture (Houston, TX), a full-service architecture firm that is uniquely ego-free in its commitment to a systematic, client-focused creative process.
By Kraig Kern | Real innovation is about a shift in perspective to progress forward, not the latest gadget or software.
By Chad Clinehens | At this year’s ElevateAEC Conference, we’ll celebrate and show the world what a successful career in AEC looks like.
By Keyan Zandy | It is up to us to do what we can to improve our employees’ mental and physical health, as well as our own.
By Liisa Andreassen | Principal at VMDO, an architectural planning and design firm that creates community-centered environments that connect people and place through design.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. - Domestic...
By Liisa Andreassen | Founder, design principal, and CEO at Snow Kreilich Architects (Minneapolis, MN), a nationally recognized, award winning architectural studio.
By Rick Cloutier & Kart Vaith | By formalizing a few key integration strategies, you could effectively leverage the synergy of each new acquisition leading to sales, operations, and delivery benefits.
By Liisa Andreassen | CEO and chairman of the board at MG2 (Seattle, WA), a global architecture, design, construction, and branding studio.
By Kraig Kern | Your firm’s collective strengths can and should be applied to make your new employees’ onboarding a standout experience.
By Tangram Interiors | CEO of Tangram Interiors (Santa Fe Springs, CO), encourages leaders to be intentional about striking the right balance between remote and physical workspaces.
By Blake Calvert | Listen to employees, communicate strategically, embrace a growth mindset, and eliminate drama to help employees let go of negativity and thrive through change.
By Liisa Andreassen | Senior principal at Lamar Johnson Collaborative (Chicago, IL), a full-service design and architecture firm committed to enhancing the quality of the human experience.
By Kevin Johns | Despite the uncertainty and impact caused by potential tax law changes, inflation, and the pandemic, forecasts are strong overall for the AEC industry for 2022.
By Liisa Andreassen | President of Hafer (Evansville, IN), a firm that has created environments that impact people’s lives with fun, thoughtful. and inspirational design since 1978.
By Justin Smith | Training opportunities that use the best of both worlds – science and experience – will bring your firm to the next level.
By Liisa Andreassen | President of Lord Aeck Sargent (Atlanta, GA), an architecture and design firm with a history of creating environments people want to use and preserve.
By Callum Roxborough | Five ways to develop company culture and how taking these steps can improve your firm’s work environment and your business.
By Brian King | Instead, consider regular performance discussions and an annual strategy meeting to set, implement, and evaluate goals and initiatives.
By Yukari Yamahiro | Four back-to-work-archetypes to help leaders better understand what employees want and need as they return to the workplace.
By Mark Zweig | Hiring people who fit in and don’t cause problems is hardly the way to be innovative and really push your business forward.
By Phil Keil | Think of strategy as a revolutionary process requiring continual iteration and agility.
By Liisa Andreassen | President and CEO of PRIME AE Group (Baltimore, MD), a firm that creates vibrant communities by connecting people and conserving culture and the environment.
By Liisa Andreassen | President at FitzGerald (Chicago, IL), a nationally recognized architecture firm with roots dating back more than 100 years.
By Stephanie Warino | The principles of Organizational Project Management can guide a firm through the steps of scaling an organization.
By Liisa Andreassen | President and CEO of CallisonRTKL, a global firm that has created some of the world’s most successful environments for developers, retailers, investors, institutions, and public entities.
By Liisa Andreassen | President of Lynn Engineering, a windstorm, structural, and civil engineering firm specializing in residential, commercial, and infrastructure development projects on the Texas Gulf Coast.
By Stephanie Warino | To be successful, firms must find their “blue ocean” of uncontested market space.
By Keyan Zandy | Many firms have been slow to engage in conversations with their employees about mental health. It’s time to make a change.
By Liisa Andreassen | They are the founder and principal of McKinney York Architects (Austin, TX), a certified HUB and WBE that creates beautiful, responsible architecture in a culture of collaboration.
By Sara Parkman | President of Shive-Hattery (Cedar Rapids, IA), a multi-disciplinary architecture and engineering firm that recognizes the power of design in transforming the human experience.
By Patrick Schultz | Achieve resilient, sustainable operations while navigating an unprecedented global pandemic and addressing complex disruptions.
By Stephen Lucy | In the past year, we’ve learned a great deal about how we can do better and have begun to seize opportunities created by 2020.
By Wendy Culver | ERGs to get your people involved to make changes from the heart of your organization, rather than being imposed from the top down.
By John Bray | Approachable steps you can take to prepare for a potential acquisition down the road, and why it’s never a bad idea to take them.
PDR President and CEO, Lauri Lampson discusses the workplace of the future and how the pandemic has accelerated the evolution of workplace design.
We must apply our human intelligence to identify the real problems and leverage technology as a platform to bridge the gaps between tools, people, and processes.
Managing principal at Inventure Design (Houston, TX), a firm that transforms the client experience in design and architecture by creating smart, human-centered spaces.
COO at Baird, Hampton and Brown, Inc. (Fort Worth, TX), a firm that is passionate about improving the landscape of its community with the utmost quality and integrity.
Partner at LERA Consulting Structural Engineers (New York, NY), a firm that has created innovative, yet constructible and economical structural designs since 1923.
By Christina Zweig Niehues | In this year of upheaval and change, the most important component of any successful firm remains the same.
Marketing has a role in building brands, developing strategies, winning work, and more – and the firms that invest heavily in marketing reap the rewards.
By Mark Zweig | If we care about the success of our people and our businesses, we cannot keep ignoring the importance of people skills.
If we want to be in position to effectively respond and even get ahead of the curve, we all need to know what’s likely to come next.
Engineers of the future will solve problems and meet challenges in a different way and through technology that will continue to be dynamic.
President and CEO of Integrated CM Solutions (San Antonio, TX), a program/construction management firm that’s had more than $800 million worth of projects since 2015.
Co-founder and principal at CWE (Fullerton, CA), a civil engineering, water resources, and environmental engineering firm whose experts pledge to create a better tomorrow, today.
Changing your mindset and discarding your assumptions allows you to start a dialogue to improve performance, relationships, and model the type of leadership that you want to see in others.
Managing principal of Woodblock Architecture (Portland, OR), a firm that sees each new project as an opportunity to create something awesome and build new relationships.
In these uncharted times, we run the risk of only thinking about the immediate and not about where we are going to be three months, six months, or a year from now.
Understanding others will help you build the connections that will lead to success – in your professional and personal life.
Through solid communication, planning, and leadership support from both organizations, a smooth transition is under way.
Good client service is not complicated; it’s just not always easy to maintain. However the benefits we reap are well worth the effort.
Implementing a formal, systematic safety program will benefit you, your employees, your clients, and your greater community.
In this digital era of PURLs, OKRs, and java scripts, a dimensional mailer and handwritten note are still the best way to grab attention.
Thankful organizations will grow with engaged employees, loyal clients, trusted partners, and supportive communities.
If you want to be a great consultant, you have to step into the client’s shoes and see the world as they do.
Successful leaders have to be able to deliver tough messages. Use these six strategies to navigate difficult conversations.
CEO of Ardurra Group (Tampa, FL), an engineering consulting firm with a focus on the positive.
Why is work today so unfulfilling and how can we change that? Let’s set our sights on having an impact and figure out a way to get there.
These days the recruiting game is tough. The good news is that your best talent scouts might already work in your firm.
President of Baldridge & Associates Structural Engineering, a full-service structural engineering and forensic consulting firm based in Honolulu, Hawaii.
In our industry, diversity and inclusion are dawning, so seize the day by incorporating an open mindset throughout your firm.
Our success, as people and as businesses, depends on the quality and speed of our response to problems and opportunities. This play on the word responsibility is not new, but it has never been more...
Help your organization commit to framing diversity and inclusion in a positive light. Examine your own biases and try to be accountable. When I was in middle school, I was relentlessly bullied by a girl...
One of the most coveted characteristic traits an engineer can possess is also one of the most elusive.
Ditch the ego, the fancy title, and the unnecessary rules. Instead, be the spark that inspires your team members to follow their passions. If you are a manager, you have people following your orders. If...
We all know it does, but it’s also hard to define, hard to achieve, and if we fail in our pursuit of it, the consequences can be severe. The word “quality” seems to be constantly...
The process must be deliberate and multifaceted, but don’t forget the human touch. Be yourself and enjoy finding clients that reflect your values. Recently, I had a conversation with a very busy, newly promoted division...
If we want to grow as people and as firms, we have to first find the fine line, and then what’s on either side of it. Choice breeds chaos, or so the saying goes. Even...
It’s not always flattering, but hearing from those you work for and with, and acting on it, is key to improving your products and services. We’ve all become accustomed to, and maybe a little weary...
“Clients, co-workers, partners – they aren’t always completely forthright in their communications. Despite this fact, your success ultimately depends on understanding them.” If you work in an AEC firm as a leader or manager, it’s...
By Phil Keil | The development of high moral and ethical standards is the most important thing you can do as a leader, and it will transform your team for the good.
Come to the 2018 Hot Firm + A/E Industry Awards Conference in Dallas this September 20-21, and bring your colleagues with you! People are understandably reluctant to leave the office and their clients to attend...
President and founder of Brudis & Associates, Inc. (Hot Firm #36 and Best Firm Multi-discipline # 51 for 2016), a 90-person firm based in Baltimore. By Liisa Andreassen Correspondent “While I like to say we’re...
Zweig Group offers plenty of opportunities for education and training, but among the crown jewels are The Principals Academy and CEO Roundtable. If you work in the AEC industry, it almost goes without saying that...
Understanding what fans their flames and what douses their embers will foster a more productive and fulfilling environment for everyone. Editor’s note: This top eight list was borrowed from Tony Morgan, chief strategic officer and...
Banish profit centers in small to midsize firms. Focus on your people by letting each do what each is best qualified to do. An engineering, architecture or planning professional services firm can be very successful...
Zweig Group just released its 2018 Policies, Procedures & Benefits Survey of Architecture, Engineering, Planning and Environmental Consulting Firms. The report covers many of the questions that firm leaders are faced with when they look...
An acquired firm can double your size, elevate your design reputation, and give you a foothold in a new market – if the cultures fit. Editor’s note: Design Organization was acquired by Shive-Hattery in 2012....
The true character of any firm can be determined by how it responds to adversity, and that character is usually embodied in the troubleshooter. The troubleshooter. Every A/E and environmental services firm has at least...
Let’s try to tell our story so that we can go above and beyond the traditional marketing that AEC firms are known for. Think about some of the most iconic advertisements of the past. Many...
The meet and greet is great, but making long-term friendships is even better. Come to the Hot Firm conference in Dallas this year (Sept. 20-21), and bond with your peers. The 2017 Hot Firm and...
A Note from Melissa Swann Events Manager My first year at Zweig Group reaffirmed my faith in the power of face-to-face communications. I developed an appreciation for the profound contributions that architects, engineers and environmental...
Do you want to win a project, identify a new service offering, or attract a new employee? Pick the right medium and have at it! Humans have been communicating through stories for more than 25,000...
Mick Gronewold, Principal, Fehr Graham Principal at Fehr Graham (Hot Firm #72 for 2016), a 170-person engineering and environmental firm based in Rockford, Illinois. By Liisa Andreassen Correspondent “If you ain’t falling down, you aren’t...
It’s always good to periodically take stock and ask yourself what you have recently learned. My experience – if you don’t do this – is that you are bound to repeat the same mistakes. And...
When you think about it, management of the design process for a complex construction project is all about accomplishing things through others. Many different people have to come together to get something done by a...
The rationalization process is all about determining what is working and what is not – especially with a sharp eye to the future. Most companies are doing very well these days and the effort to...
FAYETTEVILLE, Ark. (July 24, 2017) – Zweig Group’s 2017 Policies, Procedures and Benefits Survey of Architecture, Engineering, Planning and Environmental Consulting Firms released earlier this year, surveyed industry firms on a wide variety of topics...
In an environment where innovation is the driving force, you need a space that allows for inspiration, ideation, and implementation. We are quickly entering a new era. And it comes with new problems. A small...
While the lure of them is understandable, there are probably better, more human ways of evaluating candidates before you hire them. Some people are enamored with personality tests. But despite their popularity in certain circles,...
Science, technology, engineering, and math are great, and adding art to the mix can elevate all of them. It’s an age-old debate: Right brain or left? Science or art? Or today’s version: STEM or the...
For the next generation of leaders to be successful, they’ll need a mindset sculpted by strategy, new ideas, and a willingness to embrace the unknown. I routinely hear AEC firm leaders express frustration about finding...
President and CEO of ISG (Hot Firm #58 for 2016) a 200-person architecture, engineering, and environmental planning firm based in Mankato, Minnesota. By Liisa Andreassen Correspondent With the recent acquisition of Green Bay-based Raasch Associates,...
Through enlightened business practices, young firm leaders are embracing a world of freedom, harmony, prosperity, and compassion. It’s energizing to be around young entrepreneurs with exciting ideas. My wife and I are honored to be...
Hiring good people isn’t easy, and hanging onto them is just as difficult. When you find the right person, offer an excellent benefits package. By Gale Associates Inc. Best Firm #4 Multidiscipline for 2016 Recruitment...
As a matter of personal “policy” and business philosophy, I don’t get into politics in these pages or any of the other publications or social media outlets used by me or my businesses. Just seems...
If you think there’s too much recruiting, then you probably don’t realize there is no ‘season,’ but an unending grind. There is no preseason or final game for recruiting. A/E firms that don’t understand the...
Office amenities are shifting from a focus on whimsy to a focus on meaning, and that adds up to improved productivity and increased profitability. As someone who designs workplace environments, it’s fascinating to participate in...
Collaboration between centralized and decentralized resources is the ultimate secret weapon effecting success in any organization. To centralize or not to centralize. Is that the question? For years, leadership groups and marketing professionals across the...
Mentorships are supposed to be two-way streets, so when you consider your program, make sure you make the right connections. The mentoring partnership is an agreement between two people to share experiences and expertise to...
Earthquake engineer Kit Miyamoto travels the world to dispense knowledge and training to those who need it most – those who have lost it all. By Richard Massey Managing Editor Globetrotting structural engineer Kit Miyamoto,...
Friendships are not only good for the soul, their good for business, so make as many of them as you can if you want your firm to prosper. Personal engagement with clients determines so much...
If a firm is to achieve something spectacular, its leaders have to have big hearts, and they have to galvanize the entire staff. One of the most rewarding things we do as consultants is guide...
‘Job Descriptions & Organizational Charts’ Offers Two AEC Resources for Price of One Fayetteville, AR – March 23, 2016 — Zweig Group’s newest managerial resource, Job Descriptions and Organizational Charts for A/E/P & Environmental Consulting...
This month, readers seek advice on topics related to social media, benchmarking, and increasing prices. WHO SHOULD FIRMS COMPARE THEMSELVES TO WHEN BENCHMARKING? Dear Christy, “We’re about to start our strategic planning process and like...
Flaws in current system can be overcome through strategic adjustments. Being a project manager in the typical A/E/P or environmental firm is rarely easy. Think about it: In most firms in this business, it is...
Five things that differentiate entrepreneurs from the rest of the people in the world. I was watching a show on Netflix the other night with my eight-year-old daughter. It was all about humans with superhuman...
Are you getting all you need from HR today? Three suggestions from Mark Zweig. Human resources management often gets a bad rap. That isn’t without cause. In my experience, too many HR managers forget whose...
Mark Zweig offers three simple tips: specialize, coach and choose your team well. I went to what some of us refer to as “Hillbilly Paradise” for a couple days with my family last week –...
By Jeremy Clarke Director, Executive Search Consulting ZweigWhite Recruiting and selection can be a meticulous and costly campaign. Those who recruit regularly know that an average management-level search can last 90 days or more. These...
By Mark C. Zweig CEO, ZweigWhite The tough times haven’t gotten any better. If you look at the American Institute of Architects’ billing index, it goes up a little and then falls back again. Money...
Press Release: May 2, 2011 FAYETTEVILLE, Ark. (May 2, 2011) – Industry leader Daniel A. Cuoco will become the editor of Structural Engineer (formerly Structural Engineering & Design), effective June 1, 2011. The magazine is...
Press Release: April 14, 2011 FAYETTEVILLE, Ark. (April 14, 2011) – Many design industry services are becoming highly commoditized, with builders and architects often treating certain types of engineering services as merchandise, practitioners proclaim in...
Press Release: February 1 , 2011 FAYETTEVILLE, AR — Anyone who is—or wants to be—a leader in the architecture, engineering, planning and environmental-consulting fields will benefit from an MBA-style crash course offered by ZweigWhite experts...
Press Release: November 17, 2010 M&A activity is expected to accelerate in 2011 as many struggling firms look for an exit strategy and firms that are doing well look for bargains and distressed sales. “2011...
Any business— be that A/E/P or otherwise— survives and prospers to the extent it meets the needs of its clients. That is so incredibly fundamental it borders on the obvious— yet firms falter (and occasionally...
I was sitting in a meeting of top managers in a fairly large A/E firm the other day when the topic of candidates for their vacant HR director’s position came up. The woman who had...
Just about anything you read nowadays for our business mentions the top concern of firm owners everywhere is finding and keeping good people. Finding good people is never easy. Nor is it the topic of...
I could talk about growth all day and why it’s good to be a growth firm. Any faithful reader of The Zweig Letter over the last 14 years has heard me pounding the growth drum...
Mitchellene Terrence was the 42-year-old director of human resources for Wright, Skidmore, and Johnson, a top-line A/E/P firm in Los Angeles. She was proud to be there. Graduating with a BS degree in 1986 from...
There’s an old expression frequently heard around these parts— “the squeaky wheel gets the grease.” My experience is this one really applies to the people who work in A/E/P and environmental firms. Those who ask...
Before sitting down last week for a meeting with one of our PhD students— a German fellow named Sven— we both agreed that we’d like some coffee first. I asked Sven if he wanted to...
When it comes to keeping clients truly satisfied and coming back year after year for every service your firm provides, most A/E/P and environmental firms have a long way to go. Creating a genuine experience...
I got up this morning to an e-mail from one of my old clients and friends, Kit Miyamoto, CEO of Miyamoto International (Sacramento, CA), a fantastic structural engineering firm. He sent it at 4-something a.m....
What a difference one year makes, huh? Things have gone from an employee-driven job market to an employer-driven one. Nevertheless, if you get out there and talk with the folks in the trenches, you may...
Both of my daughters are into horses. I mean they are into horses and have been for the last five years. We have three of ‘em right now. They ride every day. Then we have...
It’s becoming more apparent to me every day that human resources management as we know it needs a total overhaul. Many human resources experts (staff and consultants) are perpetuating bad advice, and the typical A/E/P...
He’s a really nice person, a “people person.” He’s someone who deeply cares about other people. He’s a really good listener. He’s someone the employees will confide in. Does this sound like the ideal human...
I said something to my 78 year-old father the other day about going someplace or another to conduct a “management retreat.” His response was, “Why not a management charge?” He went on to say that...
I would be surprised if more than one of our readers hasn’t said to themselves recently, “We really ought to be thinking about what we’ll do if things slow down.” Well get ready folks, it’s...
At our new “Managing a Growing Firm” seminar series, which kicked off last week in Boston, a hard-driving CEO from a local area firm took exception to one of our recommendations on how to improve...
Anyone who studies human behavior in business organizations can tell you that confidence is a critical quality for leaders to have. This certainly applies to A/E/P and environmental consulting firms. When the leader is confident,...
Call me any names you want. It won’t be the first time. But it doesn’t matter. I’m tough. I can take it. I have the power of my own convictions and conscience to get me...
I’ve received several calls asking me if I had seen a recent article that appeared in The Wall Street Journal (November 21, 1996) on performance appraisals. Evidently, it is causing quite an uproar in the...
If you’re anything like me, you hate to fire people. It’s at the top of my “least desirable activities” list, above even performance appraisals, collection calls, cold calls, and dental extractions. Most halfway-decent folks feel...
The long anticipated, talked about, and dreaded shortage of qualified people is here. Ask principals in most firms, and they will tell you that it’s very difficult right now to find staff— particularly engineers, geologists,...
Practically any firm that makes money in the A/E/P or environmental business does so by getting a superhuman effort out of its staff. You just can’t do it with everyone working only 40 hours a...
As someone with a business orientation and education who started competing at a young age, competition is something I’ve always been interested in. I take pride in being a pretty competitive guy— one who likes...
I’ve always been a student of human interaction. So when I hear someone say of another person in a derogatory tone, “That Wilson sure has a big ego,” I immediately ask myself “Who is this...
When it’s time to hire, most A/E and environmental consulting firms do a pretty good job defining their needs in terms of education, registrations, experience, and so forth. But they don’t do a good job...
With more than 40,000 architecture, engineering and environmental consulting firms in the U.S., most of which have less than 20 people, no one is going to tell me that design professionals aren’t entrepreneurial. If they...
The ability of an A/E or environmental consulting firm to quickly hire qualified people for any opening affects virtually every aspect of its management. I call it “supply-side human resources management.” If you think about...
Although I’ve been trying to preach the gospel for years now, most principals of A/E/P and environmental consulting firms still do not understand what human resources management is all about. First, there’s the way so...
Last week, I spoke to an engineer laid off from the consulting firm where he had been employed for the past 18 years. Unfortunately, his layoff was the direct result of a recommendation contained in...