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Search results

10 results found for “human culture”

Surveys & Reports
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  • When the blueprint changes

    When the blueprint changes

    May 31, 2026

    By Heather Applegate | Strong change management turns disruption into momentum by aligning leadership, reducing uncertainty, and helping people stay oriented through transition.

    Read
  • The Zweig Letter | May 18, 2026

    The Zweig Letter | May 18, 2026

    May 17, 2026

    The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

    Read
  • AI isn’t a tech problem – it’s a trust problem

    AI isn’t a tech problem – it’s a trust problem

    April 26, 2026

    By Julia Moroney | The real AI conversation in AEC isn’t about tools or speed, it’s about preserving trust, judgment, and accountability.

    Read
  • Post-acquisition integration determines M&A success

    Post-acquisition integration determines M&A success

    April 19, 2026

    By Jeff Adams | The real work in AEC M&A begins after closing, where integration turns a transaction into sustainable growth and value.

    Read
  • No hands raised

    No hands raised

    April 05, 2026 | Chris Catton

    By Chris Catton | Recruiting is the AEC industry’s biggest challenge, yet most firms still operate without a real recruiting plan.

    Read
  • The Zweig Letter | March 30, 2026

    The Zweig Letter | March 30, 2026

    March 29, 2026

    The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

    Read
  • Performance review done – now what?

    Performance review done – now what?

    March 08, 2026

    By Milly Sordo | Goal meetings are a way to set individualized goals with your employees steeped in energy, intention, and – most importantly – support.

    Read
  • Stop waiting – start using AI

    Stop waiting – start using AI

    March 01, 2026 | Mark C Zweig

    By Mark Zweig | Firms that ignore AI will look slower, more expensive, and harder to work with.

    Read
  • Culture is the strategy

    Culture is the strategy

    March 01, 2026

    By Srividhya Viswanathan | By prioritizing leadership, trust, and accountability, organizations can build teams that not only achieve their goals but thrive together.

    Read
  • Beyond automation

    Beyond automation

    February 15, 2026

    By Kubilay Şahinler | While attention gravitates toward AI in design, the strongest business value often emerges elsewhere.

    Read
  • Designing workplaces for how people think

    Designing workplaces for how people think

    February 08, 2026

    By Stephen Parker & Mei-Ling Krabbe | The most successful organizations will treat adaptability, personalization, and inclusivity as organizing principles for workplace design.

    Read
  • When knowledge becomes free

    When knowledge becomes free

    February 01, 2026

    By Kraig Kern | AEC's next competitive advantage isn't expertise; it's how fast you unlock it.

    Read
  • Stambaugh Ness and Zweig Group unite AEC ownership transition practices

    Stambaugh Ness and Zweig Group unite AEC ownership transition practices

    January 29, 2026

    Unified practice combines AEC industry strategy and financial expertise to accelerate the success of ownership transitions.

    Read
  • Social media isn’t optional anymore

    Social media isn’t optional anymore

    January 25, 2026

    By Stacey Weiss | In today’s AEC market, content without social distribution is invisible, no matter how smart or well written it is.

    Read
  • Strategic planning pitfalls

    Strategic planning pitfalls

    January 18, 2026

    By Scott Butcher | Most AEC strategic plans fail not from bad ideas, but from misalignment, weak accountability, ignored culture, and lack of execution discipline.

    Read
  • The race for meaning

    The race for meaning

    January 11, 2026

    By Michael Sanderson | The future of professional services depends less on hours logged and more on trust, ownership, and meaningful results.

    Read
  • What it takes to become a frontier firm

    What it takes to become a frontier firm

    January 11, 2026

    By Stefanie Richter | Firms at the frontier of change thrive by pairing AI adoption with a culture of agility, data trust, and teams built to adapt at scale.

    Read
  • AI in recruiting

    AI in recruiting

    January 04, 2026 | Daryl Simons Jr

    By Daryl Simons Jr. | Technology can enhance recruiting efficiency, but human connection, trust, and judgment will always define successful hiring.

    Read
  • The new rules of growth

    The new rules of growth

    December 14, 2025 | Will Swearingen

    By Will Swearingen | A new era of AEC growth is emerging, driven by value creation and strategic expansion.

    Read
  • Doing good is good business

    Doing good is good business

    December 14, 2025

    By Wallace Smith | Giving back is a responsibility that strengthens communities, builds better businesses, and reminds leaders their greatest impact starts beyond the blueprint.

    Read
  • The embodied enterprise

    The embodied enterprise

    November 16, 2025 | Tom Godin

    By Tom Godin | When the mind and body of a business move together, worry fades and real performance begins.

    Read
  • Zooming in

    Zooming in

    November 02, 2025 | Kyle Ahern

    By Kyle Ahern | A closer look reveals hiring and retention pressures demanding smarter, people-focused strategies.

    Read
  • Make it repeatable or risk repeating it

    Make it repeatable or risk repeating it

    October 26, 2025

    By Michael Sanderson | This is one of the most powerful tools we have to reduce risk, train effectively, grow sustainably, and do better work.

    Read
  • Leadership must evolve with scale

    Leadership must evolve with scale

    October 19, 2025 | Steve McAdams

    By Steve McAdams | Firms that scale successfully evolve their leadership approach, formalize operations, and stay grounded in culture.

    Read
  • Content is the new elevator pitch

    Content is the new elevator pitch

    October 12, 2025

    By Hannah Miller | Great content builds trust by showcasing expertise, culture, and value, creating lasting impressions long before opportunities arise.

    Read
  • Courage, confidence, and competition

    Courage, confidence, and competition

    October 05, 2025

    By Brian Shannon | Healthy rivalries fuel collaboration and innovation, ultimately benefiting communities and strengthening the AEC industry.

    Read
  • Leveraging AI for employee development

    Leveraging AI for employee development

    September 28, 2025

    By Caitlin Austin | Investing in AI-driven learning is not just a step forward – it’s a leap toward building a smarter, more adaptive industry.

    Read
  • People and money

    People and money

    September 21, 2025 | Ezequiel Tovar

    By Ezequiel Tovar | An ownership transition plan must combine the right strategy on both the human and financial side.

    Read
  • How to achieve a double-win merger

    How to achieve a double-win merger

    August 10, 2025

    By Dan Schwartz | Successful M&A communication is achieved through strategy, storytelling, and staying human in the face of complexity.

    Read
  • A strong foundation: Chad Drummond

    A strong foundation: Chad Drummond

    July 27, 2025

    By Liisa Andreassen | CEO and president of Drummond Carpenter, a service-disabled veteran-owned small business specializing in civil, environmental engineering, and applied research.

    Read
  • Rethinking leadership in AEC

    Rethinking leadership in AEC

    July 20, 2025

    By Alan Lloyd | In a fast-paced AEC world, servant leadership empowers teams, boosts outcomes, and shapes a culture people want to join.

    Read
  • Marketing that works

    Marketing that works

    June 22, 2025 | Sara Parkman

    By Sara Parkman | The top 2025 Marketing Excellence Award winners share how strategy, authenticity, and collaboration drive real AEC marketing impact.

    Read
  • What young leaders want

    What young leaders want

    June 22, 2025 | Sara Parkman

    By Sara Parkman | Zweig Group’s 2025 Rising Stars share what inspires purpose, loyalty, and change in the AEC workplace.

    Read
  • A company-wide responsibility

    A company-wide responsibility

    June 15, 2025

    By Megan Valencia | Every employee plays a crucial role in recognizing and attracting top talent, shaping company culture, and ensuring long-term business success.

    Read
  • The Iron Man framework for innovation

    The Iron Man framework for innovation

    May 18, 2025

    By Nick Heim | Innovation in AEC succeeds when people, processes, and technology work together with purpose and alignment.

    Read
  • The high-performance blueprint

    The high-performance blueprint

    May 18, 2025

    By Stefanie Richter | High-performing AEC teams thrive on chemistry, clarity, and control – enabled by integrated systems that eliminate costly friction.

    Read
  • Growing pains

    Growing pains

    April 06, 2025 | Jeremy Clarke

    By Jeremy Clarke | The key to embracing growth without giving up what made your firm great in the first place.

    Read
  • The forest and the trees

    The forest and the trees

    February 09, 2025

    By Sarah R. Adams-Slominski | Step back and check in on how your employees are doing, learn what they care about, and discover what helps them stay engaged in their work.

    Read
  • Owner follies

    Owner follies

    February 02, 2025 | Ezequiel Tovar

    By Ezequiel Tovar | These common leadership mistakes hinder the growth and success of your business.

    Read
  • Turning the page

    Turning the page

    January 05, 2025

    By Mercedez Thompson | How a book club sparked connection and a genuine sense of belonging in a hybrid workplace.

    Read
  • Building teams with a growth mindset

    Building teams with a growth mindset

    January 05, 2025

    By Leisbel Lam | Harnessing the power of a growth mindset and the S-curve of learning to transform human capital in the AEC industry.

    Read
  • A future beyond boundaries

    A future beyond boundaries

    December 01, 2024 | Kristin Kautz CPSM

    By Kristin Kautz | AI adoption empowers firms to unleash their human potential to solve problems that matter.

    Read
  • Undercover boss

    Undercover boss

    November 17, 2024 | Ezequiel Tovar

    By Ezequiel Tovar | Engaging with employees at all levels fosters respect, uncovers issues, and strengthens company culture.

    Read
  • Managing across generations

    Managing across generations

    October 13, 2024

    By Katherine Wilczek & Ceclia Martin-Smith | While it can be helpful to use generational trends to inform your management practices, it is most important to get to know your employees as individuals. 

    Read
  • Future-proofing leadership

    Future-proofing leadership

    September 29, 2024 | Kristin Kautz CPSM

    By Kristin Kautz | Six skills to succeed for the next five years in an AI-driven world.

    Read
  • 2024 Recruitment & Retention Report released

    2024 Recruitment & Retention Report released

    August 27, 2024

    Zweig Group is proud to announce the release of its 2024 Recruitment & Retention Report of AEC Firms, which covers all areas of recruitment and retention from the search process, integrating a new candidate into a firm, HR...

    Read
  • Uncharted territory: Rod Zubella

    Uncharted territory: Rod Zubella

    August 18, 2024

    By Liisa Andreassen | President and CEO of Vierbicher (Reedsburg, WI), a community planning and engineering firm that is a proven partner for thriving Wisconsin communities.

    Read
  • Sniffing out the narcissist

    Sniffing out the narcissist

    August 11, 2024 | Jeremy Clarke

    By Jeremy Clarke | Spot these devastating hires before they sabotage your team.

    Read
  • Navigating new waters

    Navigating new waters

    July 14, 2024

    By Stuart McLendon | The professional labor gap is an opportunity to rethink, reshape, and revitalize how we work.

    Read
  • Choosing unity: Jerrod Hogan

    Choosing unity: Jerrod Hogan

    July 14, 2024

    By Liisa Andreassen | CEO of OWN, Inc. (Springfield, MO), an engineering firm that unleashes the power of true, 100 percent employee ownership.

    Read
  • Acquisition insights and advice

    Acquisition insights and advice

    June 16, 2024

    By Westwood | Lessons learned and outcomes from the initial exploration through the process, and advice for firms looking to pursue an acquisition.

    Read
  • A greater value: Dan Rowe

    A greater value: Dan Rowe

    June 09, 2024

    By Liisa Andreassen | President of TreanorHL (Lawrence, KS), a full-service architectural firm with a purpose of creating places and experiences that make people’s lives better.

    Read
  • Learning to unlearn

    Learning to unlearn

    April 28, 2024

    By Donnie Gladfelter | In the AEC industry today, the most innovative organizations will not be those with the greatest capacity to learn but those with the greatest capacity to unlearn.

    Read
  • Performance management

    Performance management

    April 28, 2024

    By John Butt | This strategy empowers leaders to align their teams with organizational goals, provide feedback and recognition, and foster a culture of growth.

    Read
  • The role of a supportive manager

    The role of a supportive manager

    April 07, 2024

    By Safa Kamangar | By applying these principles, a manager can become a source of inspiration, guidance, and stability for their team members.

    Read
  • Approach change at the individual level

    Approach change at the individual level

    March 31, 2024

    By Stjepan Mikulić | This approach ensures the foundation of change is built on a solid understanding of human behavior, enabling more sustainable firm-wide implementation.

    Read
  • Change management

    Change management

    March 24, 2024 | Travis White

    By Travis White | You must attach the right structure, systems, and incentives in order to shift employee mindset.

    Read
  • Go big or go home

    Go big or go home

    March 24, 2024 | Kristin Kautz CPSM

    By Kristin Kautz | In the rapidly evolving universe of AI, firms willing to “go big” will be at the forefront of transformation – with all of the risk and reward that implies.

    Read
  • New kid on the block

    New kid on the block

    March 10, 2024

    By Jayna Duke | Reflections from a new principal on unexpected challenges, uncharted opportunities, and what it really takes to earn the title.

    Read
  • Keeping hybrid teams engaged

    Keeping hybrid teams engaged

    February 18, 2024

    By Jennifer Haddad | When leaders combine a strong company culture with workplace flexibility and employee empathy, they can create an environment where hybrid work can thrive.

    Read
  • Inspiring others: Leisbel Lam

    Inspiring others: Leisbel Lam

    January 14, 2024

    By Liisa Andreassen | Principal at MCE (Minneapolis, MN), one of the largest mechanical and electrical consulting engineering firms in the United States.

    Read
  • Cultivating company culture

    Cultivating company culture

    January 07, 2024

    By Brad Thurman | Define and nurture a strong company culture by articulating a concise core purpose, aligning actions with values, and embracing consistency.

    Read
  • An AEC writer in Cairo

    An AEC writer in Cairo

    December 10, 2023

    By Luke Carothers | Our industry must look to places like Cairo as an example of how ambition can shape the built environment.

    Read
  • Retaining working moms in AEC

    Retaining working moms in AEC

    December 10, 2023

    By Rachel Wilde | By engaging working mothers in the workplace effectively, we can help retain top talent in our industry and create a better tomorrow for our daughters.

    Read
  • Strategies for a smooth transition

    Strategies for a smooth transition

    December 04, 2023

    By Bryan Powell | By following these steps, any organization can navigate significant change with confidence and continuity.

    Read
  • What my mistakes say about me

    What my mistakes say about me

    November 26, 2023

    By Janki DePalma | Having the ability to admit your own mistakes can be refreshingly liberating and lead to real growth and connection.

    Read
  • Building a safety culture

    Building a safety culture

    November 26, 2023

    By Earl Bennett | Working within a safety-conscious culture contributes to the health and well-being of both employees and the organization.

    Read
  • Creating an experience

    Creating an experience

    October 29, 2023

    By Leisbel Lam | We need to be holistic, bold, and nimble in order to transform our organizations to better align with a service culture and gain a competitive advantage.

    Read
  • TZL Podcast: ElevateAEC 2023

    TZL Podcast: ElevateAEC 2023

    October 12, 2023

    Elevate AEC Keynote - Empowering AEC Professionals: Trends and Strategies for Success with Chad Clinehens and Bill McConnell "People want to work for firms that have a great vision and a mission. How are we...

    Read
  • The golden ticket

    The golden ticket

    September 17, 2023 | Lindsay Young CPSM

    By Lindsay Young | Awards present a great opportunity to market to your clients, prospects, community, and future employees.

    Read
  • Fostering growth and success

    Fostering growth and success

    September 17, 2023

    By Paul David | Boost your staffing by training your interns from day one to become some of your best employees.

    Read
  • Raising the bar

    Raising the bar

    August 13, 2023

    Zweig Group’s 2023 Best Firms To Work For Award winners share how they’re leading the charge in setting new standards for employee experience.

    Read
  • Intentional employee experience

    Intentional employee experience

    July 30, 2023

    By Alexis Eades | Rapid company growth and shifting circumstances require intentional efforts to maintain and shape a company culture that serves everyone.

    Read
  • Amplifying diverse voices in AEC

    Amplifying diverse voices in AEC

    July 16, 2023

    By Wesley Jones | Empowering diverse groups within your organization is paramount to understanding your employees, your clients, and the industries you serve.

    Read
  • Four pillars

    Four pillars

    June 11, 2023 | Ezequiel Tovar

    By Ezequiel Tovar | The four pillars of ownership transition strengthen your firm and provide a foundation for success.

    Read
  • Invest in your marketing plan

    Invest in your marketing plan

    April 23, 2023 | Lindsay Young CPSM

    By Lindsay Young | Investing in marketing helps you grow, recruit employees, and gets you the projects you want to work on.

    Read
  • Yes, everything has changed

    Yes, everything has changed

    April 09, 2023

    By Clay Worley | Don’t be paralyzed by the many workplace changes we’re experiencing; instead embrace new expectations to the benefit of your company and employees.

    Read
  • Leading by example: Carlo Taddei

    Leading by example: Carlo Taddei

    March 19, 2023

    By Liisa Andreassen | Principal at JQ (Dallas, TX), a team of professionals providing structural and civil engineering, geospatial, and facility performance services within a diverse group of markets.

    Read
  • Building trust with your team

    Building trust with your team

    March 12, 2023

    By Keyan Zandy | It’s critical to take the time to develop your trust-building skills. You, your teams, and the projects you are all working on together will only benefit.

    Read
  • Empowering talent: David Keith

    Empowering talent: David Keith

    February 26, 2023

    By Liisa Andreassen | Design principal and CEO at Hanbury, a firm that is a global resource for its clients that specializes in higher education, civic, and commercial environments.

    Read
  • Seeking change: Emad Al-Turk

    Seeking change: Emad Al-Turk

    February 19, 2023

    By Liisa Andreassen | CEO of Waggoner (Jackson, MS), a civil engineering firm of planners, designers, and engineers with a passion for helping communities realize their potential.

    Read
  • Relentless persistence: Russell DiNardo

    Relentless persistence: Russell DiNardo

    February 12, 2023

    By Liisa Andreassen | President and founder of ThinkForm Architects (Hopewell, NJ), a service-disabled veteran owned architecture and interior design firm specializing in “total environments.”

    Read
  • Staying true: Kaley Konecny

    Staying true: Kaley Konecny

    February 05, 2023

    By Sara Parkman | Human resources director at CORE Consultants, Inc., a professional services firm that empowers its people to thrive at home, at work, and in their community.

    Read
  • Employee resource groups for recruiting

    Employee resource groups for recruiting

    January 15, 2023

    By Tim Dunn | If you want to hire people with diverse backgrounds and experiences, it’s important to understand them and provide a comfortable, motivating space for all.

    Read
  • Creating the future of work

    Creating the future of work

    January 01, 2023

    By Melanie Harris | Instead of making predictions about the future of work, take part in actively shaping it.

    Read
  • AEC workforce of the future

    AEC workforce of the future

    November 13, 2022 | Christina Zweig Niehues

    By Christina Zweig Niehues | This group will require more flexibility, autonomy, and learning opportunities in order to stay engaged and motivated. 

    Read
  • A celebration culture: Donna Newell

    A celebration culture: Donna Newell

    November 13, 2022

    By Liisa Andreassen | President of NTM Engineering (Dillsburg, PA), a civil engineering firm that specializes in water resources design, bridge design, and engineering instruction.

    Read
  • Complete transparency

    Complete transparency

    October 16, 2022

    By Matt Hoying | Open up and embrace full company transparency, not just financial, to enhance your firm’s culture.

    Read
  • Winning in today’s difficult job market

    Winning in today’s difficult job market

    October 09, 2022

    By Amber Milot | Creating a recruiting culture and focusing on retention are business savvy strategies to help your organization continue to thrive in today’s job market.

    Read
  • Engineering a place of celebration

    Engineering a place of celebration

    August 28, 2022 | Luke Carothers

    By Luke Carothers | It’s fitting that we seek out this highly engineered desert oasis as a place of celebration.

    Read
  • Are you helping or hindering your team?

    Are you helping or hindering your team?

    August 28, 2022

    By Alexis Eades | You can work to improve retention by promoting a positive culture, giving employees autonomy and empowerment, and actively showing appreciation.

    Read
  • Translator: Keith Holley

    Translator: Keith Holley

    August 21, 2022

    By Liisa Andreassen | Partner at Method Architecture (Houston, TX), a full-service architecture firm that is uniquely ego-free in its commitment to a systematic, client-focused creative process.

    Read
  • Harnessing the power of a PEO

    Harnessing the power of a PEO

    July 31, 2022

    By Pete Hinojosa | Professional employer organizations provide a comprehensive range of HR solutions and technology to help businesses gain a competitive advantage.

    Read
  • Creating opportunities: Rob Winstead

    Creating opportunities: Rob Winstead

    May 29, 2022

    By Liisa Andreassen | Principal at VMDO, an architectural planning and design firm that creates community-centered environments that connect people and place through design.

    Read
  • Humanitarians first: Trey Trahan

    Humanitarians first: Trey Trahan

    May 15, 2022

    By Liisa Andreassen | Founder of Trahan Architects, a global architecture firm that mobilizes artistry and innovation to develop thoughtful structures that enhance quality of life.

    Read
  • Asking questions: Julie Snow

    Asking questions: Julie Snow

    April 24, 2022

    By Liisa Andreassen | Founder, design principal, and CEO at Snow Kreilich Architects (Minneapolis, MN), a nationally recognized, award winning architectural studio.

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  • Leveraging the synergy of rapid growth

    Leveraging the synergy of rapid growth

    April 17, 2022

    By Rick Cloutier & Kart Vaith | By formalizing a few key integration strategies, you could effectively leverage the synergy of each new acquisition leading to sales, operations, and delivery benefits.

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  • Support your support staff

    Support your support staff

    March 27, 2022

    By Katie Batill-Bigler | Set a tone firmwide to recognize the valuable work that’s done by people in every role at your firm – not just your technical staff.

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  • Providing opportunities: Mitch Smith

    Providing opportunities: Mitch Smith

    March 20, 2022

    By Liisa Andreassen | CEO and chairman of the board at MG2 (Seattle, WA), a global architecture, design, construction, and branding studio.

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  • Who is responsible for onboarding?

    Who is responsible for onboarding?

    March 20, 2022

    By Kraig Kern | Your firm’s collective strengths can and should be applied to make your new employees’ onboarding a standout experience.

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  • Putting people first: Greg Shipley

    Putting people first: Greg Shipley

    March 06, 2022

    By Liisa Andreassen | Vice president of Morrison-Shipley Halff (Richardson, TX), a consulting firm with a passion for providing smarter solutions with a distinctly human touch.

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  • Risks of remote work: Joe Lozowski

    Risks of remote work: Joe Lozowski

    February 27, 2022

    By Tangram Interiors | CEO of Tangram Interiors (Santa Fe Springs, CO), encourages leaders to be intentional about striking the right balance between remote and physical workspaces.

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  • Evolving through change

    Evolving through change

    February 20, 2022

    By Blake Calvert | Listen to employees, communicate strategically, embrace a growth mindset, and eliminate drama to help employees let go of negativity and thrive through change.

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  • Opportunity builder: Erik Andersen

    Opportunity builder: Erik Andersen

    February 13, 2022

    By Liisa Andreassen | Senior principal at Lamar Johnson Collaborative (Chicago, IL), a full-service design and architecture firm committed to enhancing the quality of the human experience.

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  • Inspire by example: Jeff Justice

    Inspire by example: Jeff Justice

    January 30, 2022

    By Liisa Andreassen | President of Hafer (Evansville, IN), a firm that has created environments that impact people’s lives with fun, thoughtful. and inspirational design since 1978.

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  • The future of work

    The future of work

    January 09, 2022

    By Kevin Brown | Those companies that are resolute, agile, and creative will define the workplace rules of tomorrow, while the rest will be forced to follow or buckle beneath the pressure.

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  • Look toward the future: Joe Greco

    Look toward the future: Joe Greco

    January 02, 2022

    By Liisa Andreassen | President of Lord Aeck Sargent (Atlanta, GA), an architecture and design firm with a history of creating environments people want to use and preserve.

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  • Stand for something: Jay Brotman

    Stand for something: Jay Brotman

    December 26, 2021

    By Liisa Andreassen | Managing partner of Svigals + Partners (New Haven, CT), an architecture and art firm that helps communities thrive by creating environments that build upon who they are.

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  • Developing company culture

    Developing company culture

    November 28, 2021

    By Callum Roxborough | Five ways to develop company culture and how taking these steps can improve your firm’s work environment and your business.

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  • Win together: Jim Croft

    Win together: Jim Croft

    November 14, 2021

    By Liisa Andreassen | Owner of Croft, Inc. (Acworth, GA), a full-service architecture and engineering firm that serves clients nationally in many diverse markets of the public and private sectors.

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  • Who does the future workplace serve?

    Who does the future workplace serve?

    October 10, 2021

    By Yukari Yamahiro | Four back-to-work-archetypes to help leaders better understand what employees want and need as they return to the workplace.

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  • Cultural fit isn’t all it’s cracked up to be

    Cultural fit isn’t all it’s cracked up to be

    September 26, 2021

    By Mark Zweig | Hiring people who fit in and don’t cause problems is hardly the way to be innovative and really push your business forward.

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  • Zweig Group’s 2021 ElevateHER cohort

    Zweig Group’s 2021 ElevateHER cohort

    September 06, 2021

    By Christina Zweig Niehues | This year’s cohort has picked up where last year’s group left off – taking on creative ideas to solve both historic and emerging challenges.

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  • Empowering: Denis St. Peter

    Empowering: Denis St. Peter

    August 22, 2021

    By Liisa Andreassen | President and CEO of Haley Ward (Bangor, ME), a 100 percent employee-owned technical consulting firm, offering a range of engineering, environmental, and surveying services.

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  • Striving to grow: Kumar Buvanendaran

    Striving to grow: Kumar Buvanendaran

    August 08, 2021

    By Liisa Andreassen | President and CEO of PRIME AE Group (Baltimore, MD), a firm that creates vibrant communities by connecting people and conserving culture and the environment.

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  • Haven’t looked back since 1986

    Haven’t looked back since 1986

    August 08, 2021

    By Abdo Kardous | How an initial leap to the Middle East jump-started success around the globe for U.S.-based Hill International.

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  • The human factor: Mike DeRouin

    The human factor: Mike DeRouin

    August 01, 2021

    By Liisa Andreassen | President at FitzGerald (Chicago, IL), a nationally recognized architecture firm with roots dating back more than 100 years.

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  • Mentoring culture

    Mentoring culture

    August 01, 2021

    By Mark Hirschi | Mentoring remains the most effective mode of knowledge transfer from older professionals to younger generations.

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  • Scaling up

    Scaling up

    July 11, 2021

    By Stephanie Warino | The principles of Organizational Project Management can guide a firm through the steps of scaling an organization.

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  • Extraordinary: Renée Strand

    Extraordinary: Renée Strand

    June 13, 2021

    By Liisa Andreassen | Managing director of Holst Architecture (Portland, OR), a women-owned architecture firm that is devoted to turning the ordinary into the extraordinary.

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  • Something to mall over

    Something to mall over

    June 06, 2021

    By Jane Lawler Smith | In the AEC industry, technical knowledge is important – but sometimes it’s equally important to step back, look around, and see what lessons can be learned outside the AEC realm.

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  • COVID and the gift of organizational change

    COVID and the gift of organizational change

    May 23, 2021

    By Julie Benezet | People have adapted to new ways of working and living, and in the process discovered new ways of thinking.

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  • Empowering people: Kim Heartwell

    Empowering people: Kim Heartwell

    May 16, 2021

    By Liisa Andreassen | President and CEO of CallisonRTKL, a global firm that has created some of the world’s most successful environments for developers, retailers, investors, institutions, and public entities.

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  • Think big: Stuart Lynn

    Think big: Stuart Lynn

    May 09, 2021

    By Liisa Andreassen | President of Lynn Engineering, a windstorm, structural, and civil engineering firm specializing in residential, commercial, and infrastructure development projects on the Texas Gulf Coast.

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  • Mental health matters

    Mental health matters

    May 02, 2021

    By Keyan Zandy | Many firms have been slow to engage in conversations with their employees about mental health. It’s time to make a change.

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  • Managing change: Rick Maniktala

    Managing change: Rick Maniktala

    May 02, 2021

    By Liisa Andreassen | President of BranchPattern (Overland Park, KS), a building consultancy dedicated to creating better built environments through its many interwoven specialties.

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  • Engineering excellence: Sean Bluni

    Engineering excellence: Sean Bluni

    April 25, 2021

    By Liisa Andreassen | CEO of Hardesty & Hanover (New York, NY), a world-renowned full-service engineering firm with more than 130 years of experience.

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  • Seeing farther: Tom Newhof

    Seeing farther: Tom Newhof

    April 04, 2021

    By Liisa Andreassen | President of Prein&Newhof (Grand Rapids, MI), a 100 percent employee-owned firm that is dedicated to thinking ahead, building lasting relationships, and crafting long-term solutions.

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  • Women in the workplace

    Women in the workplace

    March 28, 2021

    By Jamie Claire Kiser | The decisions firms make today will determine the talent available for the next professional generation.

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  • Using ERM to strengthen your firm

    Using ERM to strengthen your firm

    March 28, 2021

    By Rob Hughes | Enterprise risk management provides a formal process for firms to examine their critical risks in context, and implement cost-effective risk management and risk-financing solutions.

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  • After the pandemic

    After the pandemic

    March 14, 2021

    By Keyan Zandy | The positive changes we’ve made will stay with us long after the days of the pandemic are over.

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  • Maintaining culture during a pandemic

    Maintaining culture during a pandemic

    March 07, 2021

    By Becky White | Being apart from one another tested the strength of our relationships, and we had to think creatively to meet the new challenges we were encountering.

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  • Collaboration: McKinney & Rossomando

    Collaboration: McKinney & Rossomando

    March 07, 2021

    By Liisa Andreassen | They are the founder and principal of McKinney York Architects (Austin, TX), a certified HUB and WBE that creates beautiful, responsible architecture in a culture of collaboration.

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  • The untapped value of strategic planning

    The untapped value of strategic planning

    March 07, 2021

    By Brian Rice | These three core strategic planning areas have unique opportunities for value depending largely on the culture of your organization.

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  • Leading change: Jennifer Bennett

    Leading change: Jennifer Bennett

    February 28, 2021

    By Sara Parkman | President of Shive-Hattery (Cedar Rapids, IA), a multi-disciplinary architecture and engineering firm that recognizes the power of design in transforming the human experience.

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  • Navigating operations during global crisis

    Navigating operations during global crisis

    February 21, 2021

    By Patrick Schultz | Achieve resilient, sustainable operations while navigating an unprecedented global pandemic and addressing complex disruptions.

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  • Audacious: Tom Motsinger

    Audacious: Tom Motsinger

    February 07, 2021

    By Liisa Andreassen | President and founder of PaleoWest, a heritage consulting firm that guides clients’ projects through regulatory challenges posed by prehistoric, historic, and paleontological resources.

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  • Keeping your firm ‘ready to sell’

    Keeping your firm ‘ready to sell’

    January 17, 2021

    By John Bray | Approachable steps you can take to prepare for a potential acquisition down the road, and why it’s never a bad idea to take them.

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  • Technical problems need human solutions

    Technical problems need human solutions

    November 01, 2020

    We must apply our human intelligence to identify the real problems and leverage technology as a platform to bridge the gaps between tools, people, and processes.

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  • Touchdown: Raymond Romero

    Touchdown: Raymond Romero

    October 25, 2020

    Managing principal at Inventure Design (Houston, TX), a firm that transforms the client experience in design and architecture by creating smart, human-centered spaces.

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  • Indispensable: Benjamin Cornelius

    Indispensable: Benjamin Cornelius

    September 27, 2020

    Partner at LERA Consulting Structural Engineers (New York, NY), a firm that has created innovative, yet constructible and economical structural designs since 1923.

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  • Leading by example: Manik Arora

    Leading by example: Manik Arora

    September 13, 2020

    President and CEO Arora Engineers, Inc. (Chadds Ford, PA), a firm that meets the evolving needs of its clients through more intelligent, sustainable, infrastructure solutions.

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  • Unlocking opportunities

    Unlocking opportunities

    August 30, 2020

    When it comes to M&A, stay flexible and remember that it takes drive, determination, and the ability to connect people and ideas to achieve remarkable results.

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  • Why Lean?

    Why Lean?

    August 03, 2020

    Lean methodologies can truly move the needle in an industry beleaguered by workforce shortages and increasingly pressed for our most valuable commodity – time.

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  • Turning overhead into revenue

    Turning overhead into revenue

    July 20, 2020

    Marketing has a role in building brands, developing strategies, winning work, and more – and the firms that invest heavily in marketing reap the rewards.

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  • Photo credit: Carlos Sanchez

    Authenticity: LaShawn Stewart-Baylor

    June 15, 2020

    President and CEO of Integrated CM Solutions (San Antonio, TX), a program/construction management firm that’s had more than $800 million worth of projects since 2015.

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  • The soft stuff

    The soft stuff

    June 08, 2020

    By Eduardo Smith | Company culture, employee engagement, and morale are often the differentiators between common and great companies.

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  • New challenges

    New challenges

    June 01, 2020

    By Will Swearingen | In recent months, long-time issues like communication have been trumped by new challenges: loneliness, problems with technology, work-life balance, and distractions.

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  • Difficult conversations

    Difficult conversations

    May 11, 2020

    Changing your mindset and discarding your assumptions allows you to start a dialogue to improve performance, relationships, and model the type of leadership that you want to see in others.

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  • Can a company innovate forever?

    Can a company innovate forever?

    April 22, 2020

    It’s possible for a mature company to stay innovative – the key is unlocking talent from within.

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  • Striving for excellence: Brian Peters

    Striving for excellence: Brian Peters

    April 20, 2020

    Managing principal of Woodblock Architecture (Portland, OR), a firm that sees each new project as an opportunity to create something awesome and build new relationships.

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  • A mutually beneficial acquisition

    A mutually beneficial acquisition

    February 17, 2020

    Through solid communication, planning, and leadership support from both organizations, a smooth transition is under way.

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  • Simple client service

    Simple client service

    February 17, 2020

    Good client service is not complicated; it’s just not always easy to maintain. However the benefits we reap are well worth the effort.

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  • Sabbatical programs

    Sabbatical programs

    January 20, 2020

    A well-designed sabbatical program can combat burnout and disengagement, ensuring your organization’s long-term success.

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  • Safety first

    Safety first

    January 20, 2020

    Implementing a formal, systematic safety program will benefit you, your employees, your clients, and your greater community.

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  • Grow with gratitude

    Grow with gratitude

    December 16, 2019

    Thankful organizations will grow with engaged employees, loyal clients, trusted partners, and supportive communities.

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  • Culture setter: Ernesto Aguilar

    Culture setter: Ernesto Aguilar

    November 11, 2019

    CEO of Ardurra Group (Tampa, FL), an engineering consulting firm with a focus on the positive.

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  • Set the tempo: John Brusa

    Set the tempo: John Brusa

    October 14, 2019

    President and CEO of Barton & Loguidice, a full-service consulting firm headquartered in Syracuse, New York.

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  • Improve and grow: Jeff Gilliland

    Improve and grow: Jeff Gilliland

    September 30, 2019

    Founding principal of J2 Engineers, a multi-discipline firm looking to double its 2018 net service revenue by 2023.

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  • A new definition

    A new definition

    September 16, 2019

    The World Health Organization just redefined burnout and classified it as an “Occupational Phenomenon.” So, what’s next?

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  • Good things come to those who make

    Good things come to those who make

    August 19, 2019

    Using both sides of his brain, and with empathy, can-do man is engineering a great career in Seattle.

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  • Ready for change?

    Ready for change?

    August 05, 2019

    Effecting a real-life leadership transition takes years of planning, and the ability to dismiss entrenched perceptions and past assumptions.

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  • Embrace change

    Embrace change

    April 22, 2019

    Whether it’s growth, ownership transition, diversity and inclusion, or technology, firms shouldn’t shy away from change if they want to be successful.

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  • Core values: Luke A. Heath

    Core values: Luke A. Heath

    April 15, 2019

    Portland office leader for PCS Structural Solutions believes in the legacy of engineering as a community builder.

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  • The time is now

    The time is now

    February 25, 2019

    In our industry, diversity and inclusion are dawning, so seize the day by incorporating an open mindset throughout your firm.

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  • Decision-making: Joe Derhake

    Decision-making: Joe Derhake

    February 18, 2019

    CEO and founder of Partner Engineering and Science, Inc. (Hot Firm #9 for 2018), a 700-plus person engineering and environmental due diligence consulting firm. By Liisa Andreassen Correspondent “There’s no boundary between entry-level and senior-level...

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  • Response-ability

    Response-ability

    February 04, 2019

    Our success, as people and as businesses, depends on the quality and speed of our response to problems and opportunities. This play on the word responsibility is not new, but it has never been more...

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  • Implicit bias

    Implicit bias

    January 28, 2019

    Help your organization commit to framing diversity and inclusion in a positive light. Examine your own biases and try to be accountable. When I was in middle school, I was relentlessly bullied by a girl...

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  • Curating company culture

    Curating company culture

    January 07, 2019

    It’s a daunting task, but can result in an energized, unified organization that can withstand setbacks while gaining strength. Companies with a highly engaged workforce have seen a 19.2 percent increase in operating income; highly...

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  • How not to suck as a leader

    How not to suck as a leader

    December 17, 2018

    Ditch the ego, the fancy title, and the unnecessary rules. Instead, be the spark that inspires your team members to follow their passions. If you are a manager, you have people following your orders. If...

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  • Making an effective transition

    December 10, 2018

    “So many firms in the AEC business are making transitions right now. Aging boomers in their 60s and 70s are selling down, and their chosen successors are taking the reins.” So many firms in the...

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  • Does quality matter?

    Does quality matter?

    November 12, 2018

    We all know it does, but it’s also hard to define, hard to achieve, and if we fail in our pursuit of it, the consequences can be severe. The word “quality” seems to be constantly...

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  • Business development

    Business development

    November 12, 2018

    The process must be deliberate and multifaceted, but don’t forget the human touch. Be yourself and enjoy finding clients that reflect your values. Recently, I had a conversation with a very busy, newly promoted division...

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  • Client feedback

    Client feedback

    October 29, 2018

    It’s not always flattering, but hearing from those you work for and with, and acting on it, is key to improving your products and services. We’ve all become accustomed to, and maybe a little weary...

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  • Tricky but essential

    Tricky but essential

    October 15, 2018

    Innovation demands that we think, struggle, act, and sometimes fail. A tough slog, but it has to be done. It’s a balancing act to fit innovation into the daily practice of the AEC industry. Whether...

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  • Conference call: Lessons learned

    Conference call: Lessons learned

    July 30, 2018

    Each week, The Zweig Letter features commentary from top-flight leaders of AEC firms. Here is a compilation of how they handle, and move beyond, failure. By The Zweig Letter Staff John Hiltz, president of OHM...

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  • Five good reasons

    Five good reasons

    July 30, 2018

    Come to the 2018 Hot Firm + A/E Industry Awards Conference in Dallas this September 20-21, and bring your colleagues with you! People are understandably reluctant to leave the office and their clients to attend...

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  • Staying up at night

    Staying up at night

    June 25, 2018

    If you lead an AEC firm, you have a lot of tough questions to ask yourself, and the answers aren’t always pretty. But ask and answer you must. In a romanticized view of the business...

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  • Exceptional success

    Exceptional success

    June 18, 2018

    A lot of firms say they have a great culture, but for that to be true, a firm must be intentional about implementing its core set of values. At Mead & Hunt, we say we...

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  • Asking questions

    Asking questions

    May 14, 2018

    The more you ask, the more you learn, and that knowledge can be driven back into your firm for the benefit of clients and employees. Maintaining a leading position in the AEC industry requires that...

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  • Office tribalism

    Office tribalism

    May 14, 2018

    Tribes provide compelling places for support, validation, and direction, but tribalism cannot be allowed to thwart a firm’s success. I chose psychology as a major in college because I thought it would help me understand...

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  • Conference call: Ramesh Gunda

    April 30, 2018

    Founder and president of Gunda Corporation (#32 Hot Firm for 2017), a 60-person engineering consulting firm based in Houston. By Liisa Andreassen Correspondent “I’m not a big fan of utilization rates,” Gunda says. “I believe...

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  • Profit centers? Meh

    April 16, 2018

    Banish profit centers in small to midsize firms. Focus on your people by letting each do what each is best qualified to do. An engineering, architecture or planning professional services firm can be very successful...

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  • Release of 2018 Policies, Procedures & Benefits Survey of Architecture, Engineering, Planning and Environmental Consulting Firms

    April 11, 2018

    Zweig Group just released its 2018 Policies, Procedures & Benefits Survey of Architecture, Engineering, Planning and Environmental Consulting Firms. The report covers many of the questions that firm leaders are faced with when they look...

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  • Crucial compatibility

    April 09, 2018

    An acquired firm can double your size, elevate your design reputation, and give you a foothold in a new market – if the cultures fit. Editor’s note: Design Organization was acquired by Shive-Hattery in 2012....

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  • The rebirth of the influencer

    March 26, 2018

    Let’s try to tell our story so that we can go above and beyond the traditional marketing that AEC firms are known for. Think about some of the most iconic advertisements of the past. Many...

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  • Conference call: Nic Andreani

    March 19, 2018

    A principal currently serving as president with W&M Environmental Group, LLC (Hot Firm #81 for 2016), a 50-person environmental services consulting firm based in Texas. By Liisa Andreassen Correspondent “One thing we didn’t expect is...

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  • Revisiting Conscious Capitalism

    January 15, 2018

    We all like and need profits, but there’s more to doing business than the bottom line, and the A/E industry should take heed. I’ve previously written about a group I’ve become active with here in...

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  • Storytelling, part 2

    October 16, 2017

    Do you want to win a project, identify a new service offering, or attract a new employee? Pick the right medium and have at it! Humans have been communicating through stories for more than 25,000...

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  • Conference call: Ken Seibert

    October 09, 2017

    President of CMTA (Hot Firm #2 for 2017), a 250-person consulting engineering firm, and a leader in net-zero energy, based in Louisville, Kentucky. By Liisa Andreassen Correspondent “I think it’s important not to micro-manage people,”...

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  • Storytelling, part 1

    October 09, 2017

    All of us have a story to tell, so don’t shy away from it in your professional life. It could be the key ingredient for your firm’s success. Everyone loves a good story. That’s why...

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  • Conference call: John Beasley

    October 02, 2017

    President of Wakefield Beasley & Associates (Hot Firm #14 for 2016), a 165-person architectural design firm based in Alpharetta, Georgia. By Liisa Andreassen Correspondent “We are a fast-paced, high-performance company, and underperformers are detrimental to...

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  • Conference call: Mick Gronewold

    September 18, 2017

    Mick Gronewold, Principal, Fehr Graham Principal at Fehr Graham (Hot Firm #72 for 2016), a 170-person engineering and environmental firm based in Rockford, Illinois. By Liisa Andreassen Correspondent “If you ain’t falling down, you aren’t...

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  • Lessons I have recently learned

    September 11, 2017

    It’s always good to periodically take stock and ask yourself what you have recently learned. My experience – if you don’t do this – is that you are bound to repeat the same mistakes. And...

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  • Conference call: Alan Dostert

    August 14, 2017

    President and CEO of EAPC Architects Engineers (Marketing Excellence #3 Website and #1 Holiday for 2017), a 140-person firm based in Grand Forks, North Dakota. Editor’s note: EAPC, founded in 1967, is celebrating its 50th...

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  • Innovation and radical truth

    July 24, 2017

    In an environment where innovation is the driving force, you need a space that allows for inspiration, ideation, and implementation. We are quickly entering a new era. And it comes with new problems. A small...

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  • Conference call: John Caruso

    May 08, 2017

    President of Passero Associates (Best Firm #5 Multidiscipline for 2016), an 85-person engineering and architecture firm based in Rochester, New York. By Liisa Andreassen Correspondent “There’s lots of calculated risk,” Caruso says. A conversation with...

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  • Turning STEM into STEAM

    February 27, 2017

    Science, technology, engineering, and math are great, and adding art to the mix can elevate all of them. It’s an age-old debate: Right brain or left? Science or art? Or today’s version: STEM or the...

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  • Risks aplenty

    February 20, 2017

    Growth is all but assured in a healthy market, but if a firm doesn’t watch out, it can grow helter-skelter to the point of extinction. Many firms are experiencing growth during this post-recession period and...

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  • The HR algorithm

    The HR algorithm

    February 16, 2017

    Taking a cue from Spotify, the recruiting industry is poised to create tailored playlists of design professionals looking for the ideal job. I love listening to music. I think I have a fairly diverse palate....

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  • Promote risk-taking

    February 13, 2017

    For the next generation of leaders to be successful, they’ll need a mindset sculpted by strategy, new ideas, and a willingness to embrace the unknown. I routinely hear AEC firm leaders express frustration about finding...

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  • Conference call: Chad Suprenant

    February 06, 2017

    President and CEO of ISG (Hot Firm #58 for 2016) a 200-person architecture, engineering, and environmental planning firm based in Mankato, Minnesota. By Liisa Andreassen Correspondent With the recent acquisition of Green Bay-based Raasch Associates,...

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  • Be flexible

    January 30, 2017

    Should a hardworking mom be able to ring the bell at work but also pick the kids up from daycare? You bet! Our company culture at Affinis Corp. (Best Firm #15 Civil for 2016) is...

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  • Employee fulfillment

    January 16, 2017

    Company leaders play an important role in making sure their people are aligned, capable, and engaged – a recipe for success. Are your employees fulfilled? If not, it may be costing you a bundle. While...

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  • Conscious Capitalism

    Conscious Capitalism

    January 09, 2017

    Through enlightened business practices, young firm leaders are embracing a world of freedom, harmony, prosperity, and compassion. It’s energizing to be around young entrepreneurs with exciting ideas. My wife and I are honored to be...

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  • Recruitment and retention

    January 02, 2017

    Hiring good people isn’t easy, and hanging onto them is just as difficult. When you find the right person, offer an excellent benefits package. By Gale Associates Inc. Best Firm #4 Multidiscipline for 2016 Recruitment...

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  • Let’s go forward and be prepared

    Let’s go forward and be prepared

    December 21, 2016

    As a matter of personal “policy” and business philosophy, I don’t get into politics in these pages or any of the other publications or social media outlets used by me or my businesses. Just seems...

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  • From painting to architecture

    December 19, 2016

    Nancy Ruddy is a big reason why the firm she cofounded, CetraRuddy, continues to grow and evolve, and can solve complex problems. By Liisa Andreassen Correspondent It all started in 1987 in the living room...

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  • Recruiting never ends

    Recruiting never ends

    December 16, 2016

    If you think there’s too much recruiting, then you probably don’t realize there is no ‘season,’ but an unending grind. There is no preseason or final game for recruiting. A/E firms that don’t understand the...

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  • The sophistication of amenities

    December 12, 2016

    Office amenities are shifting from a focus on whimsy to a focus on meaning, and that adds up to improved productivity and increased profitability. As someone who designs workplace environments, it’s fascinating to participate in...

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  • The ‘double yes’ theorem

    October 10, 2016

    Collaboration between centralized and decentralized resources is the ultimate secret weapon effecting success in any organization. To centralize or not to centralize. Is that the question? For years, leadership groups and marketing professionals across the...

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  • A messy process

    September 09, 2016

    Even if the strategic planning process turns out as hoped, it can still be an adventure with plenty of thrills and spills. Strategic planning connotes an organized, step-by-step effort. It’s true, but it’s also quite...

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  • Water quality

    September 09, 2016

    Independent environmental firms are increasingly rare, but out on the East Coast, CEO Eileen Pannetier has succeeded by sticking to her small-firm roots. By Liisa Andreassen Correspondent Prior to founding Comprehensive Environmental Inc. (Best Firm...

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  • Managing change

    July 22, 2016

    Change is a powerful force, so embrace it, learn from it, and by all means, take account of its effects and be reasonable in dealing with it. Life would be more comfortable if clichés helped....

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  • Filling in the gap

    April 12, 2016

    Firm leaders often think they know what the company needs, but in reality, are looking for answers in the wrong places. I receive a lot of phone calls from firms inquiring about many of Zweig...

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  • Editorial: Entrepreneurial thinking

    February 26, 2015

    Show paints difference between risk-takers and everyone else. Mark Zweig shares some additional food for thought. Watching “Shark Tank” episodes back-to-back last night was a great case study in the differences between entrepreneurs and most...

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  • Editorial: Lessons from the Shanghai Circus

    August 15, 2013

    Mark Zweig offers three simple tips: specialize, coach and choose your team well. I went to what some of us refer to as “Hillbilly Paradise” for a couple days with my family last week –...

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  • Search Savvy: Ignoring internships?

    September 02, 2011

    By Jeremy Clarke Director, Executive Search Consulting ZweigWhite Recruiting and selection can be a meticulous and costly campaign. Those who recruit regularly know that an average management-level search can last 90 days or more. These...

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  • ZweigWhite 2011 Survey Helps A/E/P Firms Navigate Valuation Process

    February 06, 2011

    Press Release: February 5, 2011 How firms value their enterprises has far-reaching implications that impact both the firms and their shareholders on a financial, organizational and cultural level and is, according to ZweigWhite Valuation Consultant...

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  • Awards Celebrate A/E/P, Environmental and Multidisciplinary Firm Growth

    January 27, 2011

    Press Release: January 27, 2011 ZweigWhite is now accepting entries for The Zweig Letter 2011 Hot Firm List, the industry’s search for the fastest-growing architecture, engineering, planning, environmental and multidisciplinary consulting firms in the U.S....

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  • It’s Time for a Little Spring Cleanup (of Your Staff)

    March 31, 2008

    Now that we are fully working ourselves into a recession frenzy (whether we needed one or not), many A/E firms will be facing some tough choices IF they want to remain as profitable as they...

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  • Making the CEO Happy with HR

    October 15, 2007

    Human resources management has long been criticized and undervalued by top management in A/E/P and environmental firms. Evidence of this fact is pay. According to ZweigWhite’s 2007-2008 Management Compensation Survey of Architecture, Engineering, Planning &...

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  • Be careful you don’t morph into the firm you left

    September 04, 2006

    I could talk about growth all day and why it’s good to be a growth firm. Any faithful reader of The Zweig Letter over the last 14 years has heard me pounding the growth drum...

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  • Doing Good is Good Business

    May 08, 2006

    Though I’ve always known it, I don’t think I’ve ever written about it— running an ethical business that is socially responsible can pay big dividends. The fact is that the more educated your clients are,...

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  • Creating a Genuine Customer Experience

    January 16, 2006

    When it comes to keeping clients truly satisfied and coming back year after year for every service your firm provides, most A/E/P and environmental firms have a long way to go. Creating a genuine experience...

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  • Justifying Your Existence

    July 09, 2001

    Paul Schipperknocket’s alarm went off at 5:30 a.m. After a quick workout in his basement gym, he turned on the coffee maker he’d gotten ready the night before, and then woke up the rest of...

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  • Thoughts on Leadership

    April 12, 1999

    Leadership is one of those subjects that, if you really want to be good at it, tends to lead to a more philosophical approach toward work and life. It’s conventional wisdom in our business that...

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  • Beyond “Paper” Qualifications

    March 21, 1994

    When it’s time to hire, most A/E and environmental consulting firms do a pretty good job defining their needs in terms of education, registrations, experience, and so forth. But they don’t do a good job...

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  • What Deming Really Said

    January 24, 1994

    On Monday, December 20, 1993, William Edwards Deming, the 93-year-old management guru of Total Quality Management (TQM) died in his sleep. A statistician with a doctorate in Physics from Yale, Deming was credited with engineering...

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  • Implementing change

    May 15, 1992

    Last week, I spoke to an engineer laid off from the consulting firm where he had been employed for the past 18 years. Unfortunately, his layoff was the direct result of a recommendation contained in...

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