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Search results

10 results found for “existing relationships”

Surveys & Reports
Learning & Events
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Surveys & Reports

Learning & Events

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  • Ownership is a mindset

    Ownership is a mindset

    May 24, 2026

    By Ying Liu | Ownership mindset starts before equity, with the clarity, trust, and responsibility people need to lead like owners.

    Read
  • Meaningful engagement

    Meaningful engagement

    May 10, 2026

    By Gina Rodriguez | In AEC, expertise builds credibility, but engagement is what creates trust, strengthens relationships, and drives better outcomes.

    Read
  • No hands raised

    No hands raised

    April 05, 2026 | Chris Catton

    By Chris Catton | Recruiting is the AEC industry’s biggest challenge, yet most firms still operate without a real recruiting plan.

    Read
  • Meetings

    Meetings

    March 29, 2026 | Mark C Zweig

    By Mark Zweig | The fastest way to suffocate a productive AEC firm isn’t bad projects or markets, it’s too many pointless meetings.

    Read
  • Pape-Dawson acquires Kansas-based engineering firm BHC

    Pape-Dawson acquires Kansas-based engineering firm BHC

    March 16, 2026

    Pape-Dawson has acquired BHC, demonstrating a commitment to regional growth, innovation, and investment in communities across America’s heartland.

    Read
  • Uncompeting through unselfish play

    Uncompeting through unselfish play

    March 08, 2026

    By Janki DePalma | When we measure collaboration instead of individual wins, teams shift from rivalry to shared success.

    Read
  • Outpace turnover with smarter hiring

    Outpace turnover with smarter hiring

    March 08, 2026

    By Duncan Robertson | Referral incentives turn employee connections into one of your firm’s strongest recruiting tools.

    Read
  • The belonging blueprint

    The belonging blueprint

    January 18, 2026

    By Ricardo Jesus Maga Rojas | In today’s AEC talent market, belonging may matter more than pay, perks, or policies in keeping young professionals.

    Read
  • Raising the bar as a new manager

    Raising the bar as a new manager

    January 11, 2026 | Mark C Zweig

    By Mark Zweig | Focus on these things to be more effective when it comes to raising standards for performance.

    Read
  • Ignore relationships, invite claims

    Ignore relationships, invite claims

    January 04, 2026

    By Lauren Martin | Effective risk management in A/E firms starts with strong relationships, open dialogue, and engaging the right partners early.

    Read
  • Is a seller-doer model right for your firm?

    Is a seller-doer model right for your firm?

    December 14, 2025

    By Scott Butcher | AEC firms use seller-doers, business developers, or both, and the best model depends on buyer preferences and firm capabilities.

    Read
  • Year-end tech check

    Year-end tech check

    December 14, 2025

    By Lucas Gray | Tech becomes a strategic advantage when firms measure real ROI and budget for tools that drive profit, productivity, and long-term capability.

    Read
  • Zooming in

    Zooming in

    November 02, 2025 | Kyle Ahern

    By Kyle Ahern | A closer look reveals hiring and retention pressures demanding smarter, people-focused strategies.

    Read
  • Shaping the future: Mike Wilson

    Shaping the future: Mike Wilson

    September 21, 2025

    By Liisa Andreassen | President and COO of OBMI (Miami, FL), a global master planning, architecture, and design firm.

    Read
  • The overlooked risk

    The overlooked risk

    September 14, 2025

    By Nam Douglass | Neglecting immigration compliance during mergers or acquisitions can expose firms to costly consequences.

    Read
  • The power of showing up

    The power of showing up

    August 24, 2025 | Shirley Che

    By Shirley Che | From fees to client care, lessons learned from a season of conferences highlight growth, adaptability, and connection.

    Read
  • Reclaiming the future

    Reclaiming the future

    July 20, 2025

    By Ricardo Jesus Maga Rojas | NOMA’s HBCU Professional Development Program is reshaping architecture by expanding opportunity, building networks, and investing in underrepresented talent.

    Read
  • Winning work during uncertain times

    Winning work during uncertain times

    July 06, 2025

    By Scott D. Butcher | To succeed in disruption, AEC firms must refine client focus, target markets, and go/no-go processes.

    Read
  • Mind the gap

    Mind the gap

    June 22, 2025 | Kyle Ahern

    By Kyle Ahern | What high-profit 2025 Best Firms To Work For do differently to earn employee trust, loyalty, and performance.

    Read
  • Accomplishing your business plan

    Accomplishing your business plan

    June 01, 2025 | Mark C Zweig

    By Mark Zweig | A business plan only works if leadership builds accountability, relationships, and follow-through into daily operations and culture.

    Read
  • The high-performance blueprint

    The high-performance blueprint

    May 18, 2025

    By Stefanie Richter | High-performing AEC teams thrive on chemistry, clarity, and control – enabled by integrated systems that eliminate costly friction.

    Read
  • ISG acquires JDAVIS, adding expertise and expanding reach

    ISG acquires JDAVIS, adding expertise and expanding reach

    May 14, 2025

    Architecture, engineering, environmental, and planning firm, ISG, has acquired JDAVIS, a multi-disciplinary design firm with offices in Raleigh, North Carolina, and Philadelphia, Pennsylvania.

    Read
  • Building bridges before breaking ground

    Building bridges before breaking ground

    April 27, 2025

    By Hugh Smith | Community outreach and engagement are foundational to the success of any project.

    Read
  • Uncertainty ahead

    Uncertainty ahead

    April 13, 2025 | Mark C Zweig

    By Mark Zweig | It’s time to take some action inside your business; do these 10 things now to be ready for whatever lies ahead.

    Read
  • Find your North Star

    Find your North Star

    February 23, 2025

    By Morgan Stinson | Leading with purpose helps firms navigate uncertainty by reinforcing values, fostering trust, taking ownership, and turning challenges into opportunities.

    Read
  • Owner follies

    Owner follies

    February 02, 2025 | Ezequiel Tovar

    By Ezequiel Tovar | These common leadership mistakes hinder the growth and success of your business.

    Read
  • The critical middle

    The critical middle

    January 05, 2025 | Tom Godin

    By Tom Godin | Evaluating team dynamics is crucial for transforming organizational strategy into measurable results.

    Read
  • From contributor to people leader

    From contributor to people leader

    December 29, 2024

    By John Butt | The transition from being an individual contributor to a people leader is a significant milestone in a professional’s career – but it can also come with many challenges.

    Read
  • Building better teams

    Building better teams

    December 08, 2024 | Kyle Ahern

    By Kyle Ahern | Managers who build trust empower employees to be more receptive to feedback and more motivated to improve.

    Read
  • Revolutionizing decision-making

    Revolutionizing decision-making

    December 08, 2024

    By Fred Smith | AI-driven conversational interfaces offer leaders instant, data-driven insights, streamlining decision-making for enhanced efficiency and profitability.

    Read
  • What we can learn from each other

    What we can learn from each other

    December 08, 2024

    By Rennee Richardson | Embracing cross-generational collaboration in the workplace helps bridge experience, skills, and fresh perspectives.

    Read
  • Managing across generations

    Managing across generations

    October 13, 2024

    By Katherine Wilczek & Ceclia Martin-Smith | While it can be helpful to use generational trends to inform your management practices, it is most important to get to know your employees as individuals. 

    Read
  • Ten tips to mitigate scope creep

    Ten tips to mitigate scope creep

    September 29, 2024

    By Matthew Miller | By understanding and addressing the factors that contribute to scope creep, project managers can mitigate its impact.

    Read
  • Lessons from the emergency room

    Lessons from the emergency room

    September 22, 2024

    By Brad Thurman | Empathy, clear communication, and attentive listening are crucial in building trust and improving client relationships in the AEC industry.

    Read
  • Four benefits of summer internships

    Four benefits of summer internships

    September 22, 2024

    By Eric Lannen | Internships provide real-world experience, mentorship, brand recognition, and foster long-term relationships, benefiting both students and organizations.

    Read
  • The power of 1 percent

    The power of 1 percent

    September 15, 2024

    By Janki DePalma | Small, consistent habits and incremental improvements create sustainable long-term success and personal growth.

    Read
  • Networking vs. network

    Networking vs. network

    August 25, 2024

    By Lindsay Young | Networking is important for your business, but your network can work for you – as long as you stay in front of them and share valuable resources and knowledge.

    Read
  • Uncharted territory: Rod Zubella

    Uncharted territory: Rod Zubella

    August 18, 2024

    By Liisa Andreassen | President and CEO of Vierbicher (Reedsburg, WI), a community planning and engineering firm that is a proven partner for thriving Wisconsin communities.

    Read
  • The culture transplant

    The culture transplant

    July 21, 2024

    By David Doxtad & Andy Brandel | As your firm grows, this person ensures you will maintain your core competencies, values, and environment with your newly added team members.

    Read
  • Client extension – friend or foe?

    Client extension – friend or foe?

    June 02, 2024

    By Mercedez Thompson | A client extension should be utilized to review, refine, and enhance the existing proposal, rather than expanding or revamping it.

    Read
  • Mission command principles

    Mission command principles

    May 26, 2024 | Tom Godin

    By Tom Godin | How the military’s mission command principles can improve leadership and management in AEC firms.

    Read
  • Qualities of a worthy successor

    Qualities of a worthy successor

    May 12, 2024 | Ezequiel Tovar

    By Ezequiel Tovar | What qualities give founders peace of mind and the necessary trust to hand over the reins of their business?

    Read
  • The role of a supportive manager

    The role of a supportive manager

    April 07, 2024

    By Safa Kamangar | By applying these principles, a manager can become a source of inspiration, guidance, and stability for their team members.

    Read
  • Our hidden impact

    Our hidden impact

    March 03, 2024

    By Janki DePalma | Leadership must communicate work meaning and impact in order to foster employee engagement and understanding of individual contributions.

    Read
  • Getting personal with AI

    Getting personal with AI

    February 25, 2024

    By Javier Suarez | AI provides opportunities to bolster our understanding of our intended audiences while supporting our efforts to refine our messages.

    Read
  • Keeping hybrid teams engaged

    Keeping hybrid teams engaged

    February 18, 2024

    By Jennifer Haddad | When leaders combine a strong company culture with workplace flexibility and employee empathy, they can create an environment where hybrid work can thrive.

    Read
  • It’s time to win more work

    It’s time to win more work

    February 11, 2024

    By Matt Verderamo | Prioritize building relationships with clients and potential clients to build trust, credibility, and alignment for better outcomes.

    Read
  • Stop demotivating your people

    Stop demotivating your people

    January 28, 2024 | Mark C Zweig

    By Mark Zweig | You don’t have to be a genius to figure out what you are doing to demotivate people; you just have to stop doing whatever it is now!

    Read
  • Mitigate risks by reporting

    Mitigate risks by reporting

    January 28, 2024

    By Lauren Martin | There has never been a downside to reporting circumstances to your professional liability insurance carrier, but there can be a huge downside for failing to report them.

    Read
  • Beyond reactive

    Beyond reactive

    January 21, 2024

    By Robert McGee | Proactive marketing anticipates industry trends, leveraging research, analytics, and simultaneous use of multiple tools for an impactful and budget-optimized campaign.

    Read
  • Navigating corporate strategy

    Navigating corporate strategy

    December 31, 2023 | Travis White

    By Travis White | Effective corporate strategy requires defining a direction, fostering collaboration, and leveraging strengths for diversification.

    Read
  • An insider look at the CSO

    An insider look at the CSO

    November 26, 2023 | ying liu leed ap bd c

    By Ying Liu | Insight into the unique challenges and opportunities often faced by CSOs in the AEC industry.

    Read
  • The art of the sale

    The art of the sale

    November 12, 2023

    By Leslie Jenkins | Instead of trying to impress potential clients, focus on emotional intelligence, really listening, and creating relationships built on common goals and trust.

    Read
  • How subconsultants fit into the puzzle

    How subconsultants fit into the puzzle

    November 05, 2023

    By Linda Schulte | Subconsultants collaborate with diverse specialists to form the best possible team for successful project outcomes.

    Read
  • The driving force of your firm

    The driving force of your firm

    October 01, 2023

    By Conrey Guy | Your mission, vision, and values make up the backbone of your firms’ identity.

    Read
  • Better not forget about your people

    Better not forget about your people

    October 01, 2023 | Mark C Zweig

    By Mark Zweig | Owning a firm that will be profitable and grow over time requires a longer term view and a willingness to invest in the people who generate the revenue.

    Read
  • Advice from a young professional

    Advice from a young professional

    September 17, 2023

    By Luci Hogue | Whether you love your job and want to get to the next level or if you’re feeling unsatisfied in your current position, these tips may help gain perspective.

    Read
  • Would you hire you?

    Would you hire you?

    September 17, 2023

    By Jane Lawler Smith | Elevate your marketing services by asking yourself what your firm’s request for marketing services would include and how your team would respond.

    Read
  • ISG takes root in Rogers, Arkansas, with a new office and acquisition of Unit Architecture

    ISG takes root in Rogers, Arkansas, with a new office and acquisition of Unit Architecture

    August 23, 2023 | Will Swearingen

    Zweig Group announces its client ISG has acquired Unit Architecture, expanding ISG's footprint into Arkansas.

    Read
  • Office space is still essential for growth

    Office space is still essential for growth

    August 16, 2023

    By Karne Newburn | Office space allows you to establish your presence with clients and staff by physically being there for them and by providing the tools necessary to stay connected in a virtual environment.

    Read
  • The value of professional associations

    The value of professional associations

    August 06, 2023

    By Julia DeFrances | Professional associations offer a lot of benefits to the firms that support them, and for most firms are well worth the price of a membership.

    Read
  • Bacon’s Law of project management

    Bacon’s Law of project management

    July 30, 2023

    By Houston Matthews | If your team can keep communication at the forefront of all of your projects, you’re sure to be a success.

    Read
  • Amplifying diverse voices in AEC

    Amplifying diverse voices in AEC

    July 16, 2023

    By Wesley Jones | Empowering diverse groups within your organization is paramount to understanding your employees, your clients, and the industries you serve.

    Read
  • Unlearning the concept of lazy rest

    Unlearning the concept of lazy rest

    June 25, 2023

    By Janki DePalma | It’s hard to shake off the feeling of being lazy, but it’s critical that we redefine our work-rest balance to enhance well-being and productivity.

    Read
  • Does your organization need a chart?

    Does your organization need a chart?

    June 25, 2023 | Tom Godin

    By Tom Godin | An org chart can be an invaluable tool for your business because it provides clarity and communicate roles.

    Read
  • Six winning questions

    Six winning questions

    June 18, 2023

    By Tyler Suomala | If you ask great questions, you can guide yourself and your clients through a powerful process of discovery.

    Read
  • An underutilized asset

    An underutilized asset

    May 21, 2023

    By Alexis Eades | Put your interns to work and gain long-term positive benefits for yourself, your firm, and the young people who may one day be your employees.

    Read
  • RTM Engineering Consultants merges with J&M Engineering

    RTM Engineering Consultants merges with J&M Engineering

    April 27, 2023 | Justin Ramirez

    Zweig Group’s client, RTM Engineering Consultants, has recently merged with J&M Engineering.

    Read
  • Cultivating unicorns

    Cultivating unicorns

    April 09, 2023 | justin smith se pe mba

    By Justin Smith | Instead of waiting for the perfect project manager to appear, invest in developing these valuable professionals within your firm.

    Read
  • What they don’t teach in school

    What they don’t teach in school

    March 19, 2023

    By Reid Poling | As much as school can and does teach you, there are some lessons that can only be  learned “on the job.”

    Read
  • Maximize your trade show experience

    Maximize your trade show experience

    March 19, 2023

    By Julia DeFrances | Trade shows and conferences are a great opportunity for your firm, but exhibiting can be a waste of time if you don’t approach it strategically.

    Read
  • Beware third-party beneficiary clauses

    Beware third-party beneficiary clauses

    March 05, 2023

    By Lauren Martin | It’s important for design firms to understand the potential peril to all parties involved should there be a third-party beneficiary clause in any contract.

    Read
  • Demystifying PESTLE analyses

    Demystifying PESTLE analyses

    February 19, 2023 | ying liu leed ap bd c

    By Ying Liu | Use this tool to uncover the macro external factors that influence your company and understand how those factors could create opportunities or threats.

    Read
  • HUNT Engineers, Architects, Land Surveyors & Landscape Architect, DPC Announces Acquisition of Shumaker Consulting Engineering and Land Surveying, DPC

    HUNT Engineers, Architects, Land Surveyors & Landscape Architect, DPC Announces Acquisition of Shumaker Consulting Engineering and Land Surveying, DPC

    February 03, 2023

    Zweig Group advisedShumaker Consulting Engineering and Land Surveying through its acquisition by HUNT Engineers, Architects, Land Surveyors & Landscape Architect, DPC.

    Read
  • Transformational: Sheri Tickner

    Transformational: Sheri Tickner

    January 01, 2023

    By Liisa Andreassen | Senior vice president of AFG Group, Inc., a woman-owned firm with 30 years of experience providing program, project, construction, and relocation management services.

    Read
  • An employee-first approach: Lisa Kramer

    An employee-first approach: Lisa Kramer

    December 11, 2022

    By Liisa Andreassen | President of Prairie Engineers, P.C. (Columbia, IL), a firm made up of engineers, surveyors, and scientists focused on solving problems for public and private clients.

    Read
  • Making an impact: Mauro Comoli

    Making an impact: Mauro Comoli

    November 06, 2022

    By Liisa Andreassen | Project director at OBMI (Miami, FL), a leading global master planning, architecture, and design firm that has been creating timeless spaces for 85 years.

    Read
  • The future of remote work

    The future of remote work

    October 23, 2022

    By Ross Stuart | What does the future of remote work look like in the AEC industry and how do managers adapt?

    Read
  • The project business plan

    The project business plan

    October 14, 2022 | justin smith se pe mba

    By Justin Smith | Committing to this will make your firm safer, more resistant to adversity, and change cashflow and profit for the better.

    Read
  • What do they really think?

    What do they really think?

    September 18, 2022 | Lindsay Young CPSM

    By Lindsay Young | Knowing what people really think will help you grow your business and serve your clients even better than you already do.

    Read
  • A dynamic growth strategy

    A dynamic growth strategy

    August 21, 2022

    By Ernesto Aguilar | Achieving rapid expansion through both organic and inorganic growth while maintaining a strong, employee-centric culture.

    Read
  • Good to not so great

    Good to not so great

    August 14, 2022 | Mark C Zweig

    By Mark Zweig | A few of the reasons a great, successful firm can falter and experience a fall from grace.

    Read
  • Success from anywhere

    Success from anywhere

    August 07, 2022

    By Peter Atherton | If we can establish trust, clearly communicate what winning looks like, and have a unifying mission and vision, we will never need to limit our success to any location.

    Read
  • The founder animal

    The founder animal

    July 10, 2022 | Will Swearingen

    By Will Swearingen | When considering a transition, it’s important that you stay flexible and don’t wait until the end to plan your exit.

    Read
  • The value of loyalty

    The value of loyalty

    July 10, 2022

    By Alan Lloyd | With all the discussion about the “great resignation,” why isn’t anyone talking about the employees that aren’t jumping ship?

    Read
  • Risky business

    Risky business

    June 19, 2022

    By Jason Cunningham | There are several proactive actions that can be implemented to mitigate IT security risks and keep your firm prepared.

    Read
  • Team building in an evolving work model

    Team building in an evolving work model

    June 12, 2022

    By Angelique Silvestre | Companies can still create strong team bonds by using technology to implement team building activities that foster company values, trust, and friendship among co-workers.

    Read
  • The best transaction partner

    The best transaction partner

    June 05, 2022 | John Bray

    By John Bray | There is no perfect buyer or seller in the marketplace, but how do you attract the best possible partner?

    Read
  • Steward of the firm: Kevin Eipperle

    Steward of the firm: Kevin Eipperle

    June 05, 2022

    By Liisa Andreassen | President of FEH Design (Dubuque, IA), a full-service architectural, structural engineering, inter design team that’s creating a better world through design.

    Read
  • Creating opportunities: Rob Winstead

    Creating opportunities: Rob Winstead

    May 29, 2022

    By Liisa Andreassen | Principal at VMDO, an architectural planning and design firm that creates community-centered environments that connect people and place through design.

    Read
  • A work family: Tony Casagrande

    A work family: Tony Casagrande

    May 08, 2022

    By Liisa Andreassen | President of Campos Engineering (Dallas, TX), an MEP engineering, testing, adjusting and balancing, and commissioning firm.

    Read
  • Measure what matters

    Measure what matters

    May 08, 2022 | justin smith se pe mba

    By Justin Smith | There is a disconnect between the training and skills that firms want and need for their project managers and what they provide.

    Read
  • Take hires from new to committed

    Take hires from new to committed

    February 27, 2022

    By Matt Hoying | Getting new employees in the door is just the start – onboarding and training compel them to stay.

    Read
  • What a seller should be thinking about

    What a seller should be thinking about

    February 20, 2022 | John Bray

    By John Bray | There are a few things you should consider as you expect to receive an offer for your company from a prospective buyer.

    Read
  • You and your business

    You and your business

    February 13, 2022 | Mark C. Zweig

    By Mark Zweig | If your business requires so much attention from you that you don’t have the overall quality of life you want, it’s time to do something different.

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  • Inspire by example: Jeff Justice

    Inspire by example: Jeff Justice

    January 30, 2022

    By Liisa Andreassen | President of Hafer (Evansville, IN), a firm that has created environments that impact people’s lives with fun, thoughtful. and inspirational design since 1978.

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  • Organization structure tune-up

    Organization structure tune-up

    December 26, 2021

    By Mark Zweig | There are some things you can do to “tune up” your organization structure, even if you don’t completely overhaul it.

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  • EUA Announces Merger with Performa Inc.

    EUA Announces Merger with Performa Inc.

    December 14, 2021

    Zweig Group, a full-service AEC management advisory firm, announced its client EUA has expanded its reach and service offerings by merging with Performa. This merger expands EUA’s reach, enhancing the firm’s ability to serve clients...

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  • Financial considerations for AEC firms

    Financial considerations for AEC firms

    December 12, 2021

    By Kevin Johns | These five financial considerations are just a few of the measures that successful AEC firms put in place to build long-term organizational health.

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  • Change of control

    Change of control

    October 03, 2021

    By Will Swearingen | A clear understanding of how your firm will be managed after a large shareholder’s exit can greatly increase success going forward.

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  • Building personal connections

    Building personal connections

    October 03, 2021

    By Katie Harrel & Charlotte Knight | Finding commonalities can help you build trust and strengthen relationships in this changing work environment.

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  • A simple hello

    A simple hello

    September 26, 2021

    By Chad Coldiron | Whatever your role is at work or in life, showing others respect is always a good way to build a great relationship.

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  • Moving forward: Brian DeSpain

    Moving forward: Brian DeSpain

    August 15, 2021

    By Liisa Andreassen | Co-owner of UMA Geotechnical Construction (Colfax, NC), an experienced design-build, geotechnical contractor with a proven record of performance in diverse soil conditions.

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  • The human factor: Mike DeRouin

    The human factor: Mike DeRouin

    August 01, 2021

    By Liisa Andreassen | President at FitzGerald (Chicago, IL), a nationally recognized architecture firm with roots dating back more than 100 years.

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  • Increase your odds of achieving real success

    Increase your odds of achieving real success

    June 06, 2021

    By Mark Zweig | We create much of our own good luck – and a lot of that comes down to understanding probabilities and doing things that increase our odds for success.

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  • Trusted advisor: Brian Darrow

    Trusted advisor: Brian Darrow

    May 23, 2021

    President and CEO of Blueline (Kirkland, WA), a firm that’s committed to building relationships, enhancing communities, and improving lives.

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  • Improving financial management

    Improving financial management

    April 11, 2021

    By Mark Zweig | An experienced and competent financial manager could make a huge difference in your company’s and your personal financial well-being.

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  • Designing a more diverse AEC industry

    Designing a more diverse AEC industry

    April 11, 2021

    By Laura Rescorla | We must work intentionally to remove barriers and provide opportunities in our industry for people of all backgrounds.

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  • Everything we’ve gained and lost

    Everything we’ve gained and lost

    March 21, 2021

    By Talin Espinoza | Now that we’ve been working from home for a year, let’s unpack the pros and cons of our new lifestyle.

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  • Leading from a distance

    Leading from a distance

    March 14, 2021

    By Chase Miller | Managing through a virtual work environment certainly has its challenges, but it’s more important than ever to persevere and lead.

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  • Serving others: Mike Schnaare

    Serving others: Mike Schnaare

    February 21, 2021

    By Liisa Andreassen | President of Lawrence Group (St. Louis, MO), an integrated design, development, and construction firm using the power of people with great ideas to bring clients’ dreams to life.

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  • Things I’ve learned about buying A/E firms

    Things I’ve learned about buying A/E firms

    February 21, 2021

    By Mark Zweig | If you’re trying to buy or thinking about buying another company in this business, here are a few things that may be helpful to you.

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  • Hidden risks in design contracts

    Hidden risks in design contracts

    February 14, 2021

    By Rob Hughes | This subtle but onerous language is becoming fairly widespread in design contracts and, if overlooked, could leave design firms with significant, potentially uninsured exposures.

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  • Virtual business development

    Virtual business development

    February 07, 2021

    By Lindsay Young | This is our opportunity to get creative and bring in new ideas for our firms to get work.

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  • Back to relationship basics

    Back to relationship basics

    January 03, 2021

    We don’t know what this year will bring, but by focusing on existing relationships and building stronger relationships, we can ensure long-term success.

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  • Evolving the trade partner relationship

    Evolving the trade partner relationship

    December 06, 2020

    Evolving these relationships is a critical and too-often-overlooked key to successful project delivery and retaining satisfied clients.

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  • Driving success through feedback

    Driving success through feedback

    October 25, 2020

    Clients appreciate the opportunity to sit down, free from distraction, and candidly discuss what is going well and where there is room for improvement.

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  • Tips for effective business development right now

    Tips for effective business development right now

    October 18, 2020

    By John Bray | Bringing work to your firm right now could be the difference between coming out of the pandemic stronger on the other side or getting left behind.

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  • Guide and lead: Rayburn ‘Jake’ Donaldson

    Guide and lead: Rayburn ‘Jake’ Donaldson

    October 11, 2020

    Managing partner at Method Architecture (Houston, TX), a firm that practices ego-free architecture, creatively solves problems, and provides unparalleled customer service.

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  • Going beyond: Ken Randall

    Going beyond: Ken Randall

    October 04, 2020

    COO at Baird, Hampton and Brown, Inc. (Fort Worth, TX), a firm that is passionate about improving the landscape of its community with the utmost quality and integrity.

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  • Training engineers to be sales leaders

    Training engineers to be sales leaders

    September 27, 2020

    Grow your firm and bolster future success by training and mentoring technical staff to participate in your firm’s sales and marketing efforts.

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  • Indispensable: Benjamin Cornelius

    Indispensable: Benjamin Cornelius

    September 27, 2020

    Partner at LERA Consulting Structural Engineers (New York, NY), a firm that has created innovative, yet constructible and economical structural designs since 1923.

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  • Mastering business development

    Mastering business development

    August 17, 2020

    For many leaders, business development resides outside their core competencies and comfort zone, to their firm’s detriment.

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  • TZL podcast: Laura Roth

    TZL podcast: Laura Roth

    August 06, 2020

    Laura joined Hickok Cole 2017 to drive business development efforts firm-wide. Laura takes a task-oriented approach to managing Hickok Cole’s existing relationships and forging new ones. She enjoys directing and learning about the creative and...

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  • COVID-19 and business development

    COVID-19 and business development

    July 27, 2020

    Uncertainty in the marketplace will be with us as we move forward, but you can be successful if you adjust your game plan and expectations.

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  • Reimagine, renew, retool

    Reimagine, renew, retool

    July 20, 2020

    By Mark Zweig | With new cases of COVID-19 on the rise, now is not the time for complacency. Instead, it is a time for self-reflection and new action.

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  • Character: Randy Wilburn

    Character: Randy Wilburn

    July 14, 2020

    As an accomplished speaker, consultant, trainer, and business coach, Wilburn helps professionals become better leaders, better communicators, and better people.

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  • Balance: Blake Calvert

    Balance: Blake Calvert

    July 06, 2020

    President and CEO of CORE Consultants, Inc. (Littleton, CO), a professional services firm with a unique culture that empowers its people to thrive at home, at work, and in their community.

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  • Business development in AEC firms

    Business development in AEC firms

    July 06, 2020

    When firms encourage a hybrid role between business development and sales, the result is often improved collaboration throughout the firm.

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  • Keep your focus

    Keep your focus

    June 15, 2020

    By Mark Zweig | Are you doing what you really should be for your business right now? Or are you just floating along on a sea of uncertainty, afraid to move or you’ll turn over your...

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  • Seeking excellence: Jason Pereira

    Seeking excellence: Jason Pereira

    June 15, 2020

    Co-founder and principal at CWE (Fullerton, CA), a  civil engineering, water resources, and environmental engineering firm whose experts pledge to create a better tomorrow, today.

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  • We got this!

    We got this!

    May 04, 2020

    All of us in the AEC industry are being challenged by the disruption this virus is causing, but we got this. Solving problems is what we do.

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  • Vision: Thad Kudela

    Vision: Thad Kudela

    May 04, 2020

    Founding principal of Kudela & Weinheimer (Houston, TX), a landscape architecture firm that has produced beautiful, exceptionally built environments for more than 25 years.

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  • Use this time

    Use this time

    April 27, 2020

    By John Bray | Connect with your people and bolster your business so you come out of this pandemic stronger on the other side.

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  • Work together: Tom Hendrick

    Work together: Tom Hendrick

    April 27, 2020

    President and CEO of Wallace Engineering (Tulsa, OK), a structural and civil engineering consulting firm that believes in being active citizens, in both our profession and communities.

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  • An open letter from your marketing staff

    An open letter from your marketing staff

    April 06, 2020

    For firm leadership, marketing may not always be top of mind. For your marketing staff, it is. Make sure they have a seat at the table.

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  • What’s in a question?

    What’s in a question?

    March 02, 2020

    Asking questions is a critical skill if you want to understand and anticipate your clients’ needs.

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  • Understanding ESOPs (part 5)

    Understanding ESOPs (part 5)

    February 24, 2020

    ESOPs are becoming an increasingly common tool for succession planning among AEC firms.

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  • Low-hanging fruit

    Low-hanging fruit

    February 24, 2020

    Cross-marketing is the low-hanging fruit of business development. But will it work for your firm?

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  • Sharing the rewards: Dale Conger

    Sharing the rewards: Dale Conger

    February 17, 2020

    Former president of CobbFendley (Houston, TX), a 530-person firm that is committed to providing innovative engineering solutions with the goal of bettering communities.

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  • A mutually beneficial acquisition

    A mutually beneficial acquisition

    February 17, 2020

    Through solid communication, planning, and leadership support from both organizations, a smooth transition is under way.

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  • A sustainable future

    A sustainable future

    January 27, 2020

    Charting a sustainable future requires a willingness to critically evaluate your firm and prepare for the year ahead.

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  • Partnership: Ron Hilgart & Darrell Wilson

    Partnership: Ron Hilgart & Darrell Wilson

    November 18, 2019

    Founders of HILGARTWILSON (Phoenix, AZ), an exemplary multidisciplinary firm that was formed in the middle of the Great Recession.

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  • Lessons learned

    Lessons learned

    November 11, 2019

    Trust your judgement, speak up, and keep learning. Your efforts will pay dividends down the road.

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  • Slow, but steady change

    Slow, but steady change

    October 07, 2019

    Marketing spending has climbed to an all time high, according to Zweig Group’s 2019 Marketing Survey.

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  • The perils of over-functioning

    The perils of over-functioning

    September 30, 2019

    When executives do too much, they might be avoiding a problem, and they can damage the firm in the process.

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  • Building your business

    Building your business

    September 09, 2019

    Use these five strategies to maximize client relationships without leaving your desk.

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  • Understanding ESOPs (Part 3)

    Understanding ESOPs (Part 3)

    August 26, 2019

    Surrounding oneself with the appropriate professionals, and planning accordingly, will position your company for a successful transition to ESOP ownership.

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  • Data, data everywhere

    Data, data everywhere

    August 26, 2019

    Getting a better handle on your data helps you identify what your firm is truly good at, and where the highest profits are.

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  • Valuable values

    Valuable values

    August 19, 2019

    Branding and growing a diverse firm while staying true to your roots is possible, but you have to know why you’re in business.

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  • Ready for change?

    Ready for change?

    August 05, 2019

    Effecting a real-life leadership transition takes years of planning, and the ability to dismiss entrenched perceptions and past assumptions.

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  • The growth guy: Peter Stevens

    The growth guy: Peter Stevens

    June 03, 2019

    President of JCJ Architecture, a local, national, and global architecture, planning, and interior design firm based in Hartford, Connecticut.

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  • Chief enthusiasm officer: Matthew Saacks

    Chief enthusiasm officer: Matthew Saacks

    May 20, 2019

    President of Ampirical (Best Firm Multi-discipline #21 for 2018), a 200-person firm on the north shore of Lake Pontchartrain.

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  • Up and bummer

    Up and bummer

    April 15, 2019

    By Jamie Claire Kiser | At what should be an incredibly productive and exciting time in the lives of young professionals, the AEC industry is failing to engage.

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  • Trusted stakeholder: Stuart A. Markussen

    Trusted stakeholder: Stuart A. Markussen

    April 08, 2019

    President and CEO of RLG Consulting Engineers (Best Firm Structural #13 for 2018), a Dallas-based firm in business for 65 years.

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  • Loyalty and integrity: Jon Christensen

    Loyalty and integrity: Jon Christensen

    April 01, 2019

    President and CEO of Kleinschmidt (Best Firm #34 Multi-Discipline for 2018), a 140-person environmental consulting firm.

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  • Employee engagement (Part 2)

    Employee engagement (Part 2)

    March 04, 2019

    A firm leader must break out of the deadline cycle and make a meaningful connection with employees. If not, performance will (predictably) suffer. Most of what we do today as leaders is not leadership. In...

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  • Real perceptions

    Real perceptions

    February 18, 2019

    Your clients have definite ideas about what your firm is and isn’t, but if you don’t take the time to ask, you’ll never know what they’re thinking. Perception is reality. Do you know how clients...

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  • Response-ability

    Response-ability

    February 04, 2019

    Our success, as people and as businesses, depends on the quality and speed of our response to problems and opportunities. This play on the word responsibility is not new, but it has never been more...

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  • A military approach

    A military approach

    January 28, 2019

    Breaking into new markets isn’t easy, but it can be done if you have a long-term, coordinated plan of attack. Following 30 years as an Army Engineer officer, I went to work as a market...

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  • Greater than project management, part 2

    Greater than project management, part 2

    January 07, 2019

    With more competition, more intensive procurement, higher costs, and increasingly lower fees, firm leaders must leverage the power of mission. We have a mission as an organization. It is why we exist. The best ones...

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  • Client feedback

    Client feedback

    October 29, 2018

    It’s not always flattering, but hearing from those you work for and with, and acting on it, is key to improving your products and services. We’ve all become accustomed to, and maybe a little weary...

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  • Conference call: Scott Murphy

    Conference call: Scott Murphy

    October 22, 2018

    President and CEO of Morrison-Maierle (Best Firm #27 Multi-discipline for 2017), a 280-person firm based in Helena, Montana. By Liisa Andreassen Correspondent “It’s vital to our success,” Murphy says, referring to entrepreneurship in the firm....

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  • The human touch

    The human touch

    August 20, 2018

    Tax consultancy looks at people, not just price and product, to develop new business while serving existing clients. Editor’s note: Corporate Tax Advisors, Inc. is a sponsor of the 2018 Hot Firm + A/E Industry...

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  • Conference call: Dickerson Wright

    Conference call: Dickerson Wright

    August 20, 2018

    Chairman and CEO of NV5 (Hot Firm #1 for 2018), a 2,000-person global engineering firm headquartered in Hollywood, Florida. By Richard Massey Editor “I must convey to every employee that we are in this together,”...

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  • Limbic leadership

    Limbic leadership

    July 30, 2018

    By Phil Keil | The development of high moral and ethical standards is the most important thing you can do as a leader, and it will transform your team for the good.

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  • Is there a doctrine in the house? Part 3

    Is there a doctrine in the house? Part 3

    June 04, 2018

    Be careful. While a design firm can retain its copyrights by contract, the firm can just as easily give those rights away – by written contract. Design professionals are, traditionally, reluctant to give up ownership...

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  • Conference call: Mark Smolinski

    Conference call: Mark Smolinski

    May 14, 2018

    Principal at G2 Consulting (Hot Firm #67 for 2016), a 75-person geotechnical, geo-environmental, and construction engineering firm based in Troy, Michigan. By Liisa Andreassen Correspondent “As long as the clients are pleased and the revenues...

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  • Conference call: Gary Dahms

    May 07, 2018

    President, CEO, and chairman of the board for T&M Associates (Hot Firm #73 for 2016), a 350-person engineering firm based in Middletown, New Jersey. By Liisa Andreassen Correspondent Gary Dahms, PE, PP, CME, has been...

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  • Conference call: Mike Cooper

    April 09, 2018

    Managing principal and president of HED, Inc. (Hot Firm #34 for 2017), a 350-person design firm with offices in Illinois, Michigan, and California. By Liisa Andreassen Correspondent “Small changes often lead to significant results,” says...

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  • The troubleshooter

    March 26, 2018

    The true character of any firm can be determined by how it responds to adversity, and that character is usually embodied in the troubleshooter. The troubleshooter. Every A/E and environmental services firm has at least...

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  • Better is better

    March 12, 2018

    So many firms want to be at the top of the list for growth, but to get there, you have to be good, not necessarily fast. There is much hullabaloo made in our industry about...

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  • Revisiting Conscious Capitalism

    January 15, 2018

    We all like and need profits, but there’s more to doing business than the bottom line, and the A/E industry should take heed. I’ve previously written about a group I’ve become active with here in...

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  • The human element

    November 06, 2017

    The ‘next big thing’ in marketing and business development is not a piece of software, but the people behind it. I recently provided a day-long marketing and business development consultation for a very well-known niche...

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  • Look before you leap

    October 30, 2017

    A/E firms with new projects should carefully examine their contracts, or risk expanding overall exposure and adding potentially significant uninsured liabilities. Before inking a deal on a new project, architects and engineers should conduct a...

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  • A-list clients

    October 16, 2017

    We all have them and need them, but do we treat them right, and are we getting as much work out of them as we should? Trying to get work in the door can be...

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  • Debunking marketing ROI

    October 09, 2017

    A successful marketing campaign is difficult to measure using hard metrics, so don’t get caught in the quicksand of trying to quantify nebulous numbers. It’s Monday, 9 a.m., and as you get comfortable in an...

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  • Conference call: John Beasley

    October 02, 2017

    President of Wakefield Beasley & Associates (Hot Firm #14 for 2016), a 165-person architectural design firm based in Alpharetta, Georgia. By Liisa Andreassen Correspondent “We are a fast-paced, high-performance company, and underperformers are detrimental to...

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  • Conference call: Mick Gronewold

    September 18, 2017

    Mick Gronewold, Principal, Fehr Graham Principal at Fehr Graham (Hot Firm #72 for 2016), a 170-person engineering and environmental firm based in Rockford, Illinois. By Liisa Andreassen Correspondent “If you ain’t falling down, you aren’t...

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  • Business development

    September 18, 2017

    Your next generation of business builders has arrived. Have you shown them the way forward with a comprehensive set of goals and expectations? What are the career paths in your firm? The next generation wants...

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  • Conference call: Alan Dostert

    August 14, 2017

    President and CEO of EAPC Architects Engineers (Marketing Excellence #3 Website and #1 Holiday for 2017), a 140-person firm based in Grand Forks, North Dakota. Editor’s note: EAPC, founded in 1967, is celebrating its 50th...

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  • Conference call: Bill Overturf

    August 07, 2017

    President of Ross & Baruzzini (Hot Firm #57 for 2017), a 270-person international design and consulting company based in St. Louis. By Liisa Andreassen Correspondent “We’ve offloaded some of our IT functions to the cloud...

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  • CRM = CCCC

    July 31, 2017

    Customer relationship management has changed over the decades, but some things have remained the same: currency, correctness, consistency, and completeness. Walkmen were all the rage, cell phones were the size of eggplants, and Whitney Houston’s...

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  • Conference call: Paul Gabriel

    July 31, 2017

    President of Environmental Partners Group, Inc. (Hot Firm #22 for 2017), a 55-person firm based in Quincy, Massachusetts. By Liisa Andreassen Correspondent “Their problems need to be your problems,” says Gabriel, referring to the client-firm...

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  • In-house assets

    July 24, 2017

    Employees can help attract, recruit, and retain great talent in a tight labor market, so look to them as an augment for HR. A steady stream of job postings for engineers, architects, and construction workers...

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  • Conference call: David Gardner

    July 17, 2017

    CEO of Coffman Engineers (#62 Hot Firm for 2016), a 400-person virtual, multi-discipline firm with offices across the West Coast, Alaska, Hawaii, and Guam. By Liisa Andreassen Correspondent “Outside members can act like guests at...

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  • Conference call: Mary Josenhans

    July 10, 2017

    President of WestLAND Group, Inc. (Best Firm #41 Multi-discipline and Hot Firm #45 for 2017), a full-service civil engineering and land surveying firm based in Ontario, California. By Liisa Andreassen Correspondent “It’s important to identify...

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  • Conference call: Will Schnier (Part 2)

    June 26, 2017

    CEO of BIG RED DOG Engineering & Consulting (Best Firm Multi-discipline #47 and Hot Firm #65 for 2017), a 105-person multi-discipline engineering firm based in Austin, Texas. By Richard Massey Managing Editor “As individuals and...

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  • Flat lining

    June 05, 2017

    A/E firms with sound risk management may benefit most from a competitive professional liability market, and should take the opportunity to increase coverage. Design firms that practice sound risk management, have good loss experience, and...

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  • Conference call: David Arends

    June 05, 2017

    David Arends, president and CEO of CR architecture + design (Hot Firm #19 for 2016), a 175-person firm based in Cincinnati, Ohio. By Liisa Andreassen Correspondent “Entrepreneurship is not a standard genetic of architects, so...

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  • Show me the money!

    May 29, 2017

    Keep your accounts receivable on a short leash if you want your collection period to shrink, and your bank statement to grow. How does a growth oriented company in our industry manage the balance between...

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  • Select people who are compatible with you

    May 15, 2017

    We often talk about compatibility in the context of marriages. Oftentimes, when there’s incompatibility, one spouse tried to change the other. We all know how well that works out! It rarely does. If people aren’t...

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  • Conference call: Richard Maser

    May 01, 2017

    Chairman and CEO of Maser Consulting P.A. (#12 Best Firm Multidiscipline and #16 Hot Firm for 2016), a 650-person firm with 22 offices across eight states. By Liisa Andreassen Correspondent “The most important formula for...

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  • Conference call: Edward Fitzemeyer

    April 10, 2017

    President of Fitzemeyer & Tocci (#2 Best Firm Multidiscipline), a 50-person engineering consulting firm based in Wolburn, Massachusetts. By Liisa Andreassen Correspondent “The expectation is growth through 2018 followed by a mild recession in 2019,”...

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  • Conference call: David Wantman

    March 13, 2017

    CEO of Wantman Group, Inc. (#5 Hot Firm and #19 Best Firm Multidiscipline for 2016), a 310-person engineering consulting firm based in West Palm Beach, Florida. By Liisa Andreassen Correspondent “The easiest work is repeat...

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  • Conference call: Tony Mirchandani

    March 06, 2017

    CEO of RTM Engineering Consultants (Best Firm #37 Multidiscipline and Hot Firm #50 for 2016), a 120-person firm based in South Barrington, Illinois. By Liisa Andreassen Correspondent The Zweig Letter recently caught up with Tony...

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  • Conference call: Mike Gialketsis

    February 27, 2017

    President and one of the founding partners of San Diego-based Rincon Consultants, Inc. (Hot Firm #35 for 2016), a 115-person environmental planning and engineering firm. By Liisa Andreassen Correspondent Mike Gialketsis shares his insights on...

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  • The state of project management

    The state of project management

    February 09, 2017

    Editor’s note: Originally published June 22, 1996 I’ll come clean. It’s time to fess up and share how I feel about the state of the art in project management today for A/E/P and environmental firms....

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  • The marketing conundrum

    The marketing conundrum

    February 03, 2017

    You know what you’re supposed to do, but since your marketing department is understaffed and disempowered, you can’t make it happen. I’m sure many of you have found yourselves in that familiar seminar or conference...

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  • Mutual respect

    January 23, 2017

    Casual leader of engineering firm is doing what he wants to do, surrounding himself with smart people, and getting the job done. By Liisa Andreassen Correspondent After 20 years of working for someone else, David...

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  • Onerous indemnification clauses

    January 23, 2017

    If improperly worded, they not only can shift significant risks, but do so in ways that leave design professionals exposed to potentially large claims. A critical component of effective risk management for design firms involves...

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  • Strategies to survive the next recession

    January 23, 2017

    If firms employ these operational and financial strategies, their chances of weathering a downturn, regardless of how bad it is, will increase. Last week, June Jewell outlined five ways to insulate your firm from the...

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  • Big and nimble

    January 09, 2017

    Philadelphia firm undertakes huge effort to improve CRM, update brand, and otherwise remain ahead of the curve. For Pennoni (Hot Firm #48 for 2016) marketing “success” can be viewed in a variety of ways –...

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  • Friends or adversaries

    November 07, 2016

    If you want to achieve great things and have fun in the process, it’s best to foster a collaborative attitude. Review and approval processes vary greatly around our country, and two extremes are California and...

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  • The ‘double yes’ theorem

    October 10, 2016

    Collaboration between centralized and decentralized resources is the ultimate secret weapon effecting success in any organization. To centralize or not to centralize. Is that the question? For years, leadership groups and marketing professionals across the...

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  • The everything firm

    September 14, 2016

    As with most things in life, there is a point of diminishing returns when it comes to going after new work in the AEC industry. This is especially true when times are good, as they...

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  • A tribute to an industry pro

    September 09, 2016

    A passionate and prolific engineer, a skilled expert in disputes, and beloved by those he worked with and for, Michael Burgess will be missed. By Liisa Andreassen Correspondent San Diego-based Xpera Group (#77 Hot Firm...

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  • The new age of selling

    September 09, 2016

    Creating a hybrid seller-doer team comprised of business development people and technical experts is a good way to win new work. As few as 25 years ago, our industry relied almost exclusively on relationships as...

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  • Managing change

    July 22, 2016

    Change is a powerful force, so embrace it, learn from it, and by all means, take account of its effects and be reasonable in dealing with it. Life would be more comfortable if clichés helped....

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  • Believe it: Quality counts

    June 17, 2016

    If a firm wants to succeed at a high level, it must keep a keen eye on the documents, and have an ear for what the client needs. It’s my experience that too many firms...

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  • Timing, acceptance, and corporate culture

    June 03, 2016

    No two M&As are alike, and the more you know about them, the better prepared you are for the unknowns. Westwood’s long-term plan includes organic growth and the strategic procurement of companies and people that...

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  • ALLEVATO and HFA Join

    April 20, 2016

    Fayetteville, AR – April 20, 2016 — Zweig Group provided consulting over the recent HFA Architectural and Engineering firm acquisition of ALLEVATO Architects. The Northwest Arkansas based HFA is consistently ranked nationally in the top...

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  • It’s time to start preparing for 2016

    September 18, 2015

    Take the last few months of 2015 to assess your clients and marketing. Although 2015 won’t be over until the last day of December, September always feels like the start of something new. With the...

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  • When PM meets FM

    June 03, 2015

    Several organizations have found that bringing financial management staff onto the project management team results in heaven-sent synergies. In Zweig Group’s consulting practice, we see many firms grapple with the interface between project managers and...

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  • How Many Hats Can a Project Manager Wear?

    May 21, 2015

    Here's another snip-it from the 2nd Edition of Successful Project Management by Ernest Burden. Many project managers are more comfortable with the technical side of the business. The marketing hat that firms are now asking...

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  • From the Chairman: Offer program management services?

    November 06, 2014

    Design firms may have a niche to fill in this area. After all, you can do it better than a dispassionate program manager. Architects and engineers have long complained about their relationships with program managers....

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  • Search Savvy: Hire a sourcer

    April 16, 2014

    Need help identifying targets for potential recruiting? The answer is in the headline. Sometimes in the recruiting world, you’ll hear the term “sourcing.” It sounds like something you would hear in the buying/procurement business, right?...

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  • Editorial: Your Marketing Department

    May 13, 2013

    Mark Zweig offers five steps to keep your expanded departments happy and productive. When I started working in the A/E/P and environmental consulting industry in 1980, most companies in the business did NOT have a...

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  • From the Chairman: Governance avoidance

    February 13, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 994 Originally published 2/11/2013 Most architects and engineers never studied how to run a business, so the issue of governance becomes increasingly complex...

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  • Editorial: Keys to making lots of money in the A/E business

    January 01, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 985` Originally published 12/3/2012 Mark Zweig enumerates a series of actions and credos that will help you maximize your potential. Think whatever you...

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  • Design firms venturing beyond borders

    June 22, 2011

    Press Release: June 22, 2011 FAYETTEVILLE, Ark. (June 22, 2011) – The other side of the world really isn’t that far away anymore. As work dried up in the U.S. during the recession, many firms...

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  • Dan Cuoco Named New Editor Of Structural Engineer Magazine

    May 02, 2011

    Press Release: May 2, 2011 FAYETTEVILLE, Ark. (May 2, 2011) – Industry leader Daniel A. Cuoco will become the editor of Structural Engineer (formerly Structural Engineering & Design), effective June 1, 2011. The magazine is...

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  • From the Chairman: Where do your clients learn?

    February 02, 2011

    By Ed Friedrichs I’ve long wondered why architects, designers, engineers, and environmental planners haven’t figured out where the action is for their clients. Almost every client I have ever worked with was an active participant...

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  • The Purpose-Driven Organization

    January 28, 2011

    By Mark C. Zweig Many folks in our business want to act like they have a “purpose-driven organization.” What is that, you may ask? To me it is very simply a company that exists for...

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  • Clark’s Corner: It’s a buyer’s market— but buyer beware

    December 21, 2010

    A “gloom and doom” economic outlook is still seen by many in the A/E and environmental business, even after the recent pronouncement that the recession officially ended in June 2009. This offers opportunities— as well...

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  • Screwing up the company (or companies) we buy

    May 03, 2010

    With the consolidation wave just starting to gain momentum in the A/E/P and environmental industry, it seemed appropriate to get into a subject that many firms in our business seem to have an ongoing problem...

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  • Business planning made easy

    October 19, 2009

    While I have probably written about business planning in the pages of The Zweig Letter a dozen or more times over the years, it seems necessary to do so again. As you read this, A/E/P...

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  • Differences in an Entrepreneurial A/E/P Firm From One That is Merely a Small Business

    November 26, 2007

    For my kickoff presentation at our eighth annual The Zweig Letter Hot Firm Conference and Awards Celebration in Boston last month, I decided to talk about the differences in entrepreneurial A/E/P firms from those that...

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  • When it’s Time to Say, ‘Enough is Enough!’

    October 29, 2007

    Orville Honstater was starting to sweat a little for the first time in a long time. His company, Honstater & Associates, had enjoyed a long run (more than 10 years) of profitability and good, if...

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  • Times ain’t like they used to be!

    April 30, 2007

    I’ve often thought what it would have been like to live at the turn of the century (1900). Change must have been coming so fast— electricity, indoor plumbing, telephones, and automobiles, along with so many...

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  • A Client is Precious

    May 15, 2006

    I know it sounds corny, but the fact is, a client is precious. They are hard to get and harder to keep happy. We need to treat them as if they are as valuable as...

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  • What it Takes to Sell

    February 07, 2005

    Every single A/E or environmental firm in this country needs more people who can sell work. These people feed the rest of the firm, allow the owners to sleep at night, and are generally the...

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  • Getting Marketing Off Dead Center

    November 11, 2002

    As the year winds down, it’s apparent that the majority of design and environmental firms are finishing up a year that wasn’t as good for them as 2001. Flattening out of growth coupled with a...

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  • Thirteen Going on Fourteen

    August 06, 2001

    July 13th marked the thirteenth anniversary of the founding of ZweigWhite. We’ve done O.K. We’ve gone from the balloon-wallpapered playroom in my asbestos-shingled house in downtown Natick to a $200 a month office above a...

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  • Raise Prices Now!

    April 03, 2000

    If there was ever a time when the moon lined up with the stars and the timing was right for A/E/P and environmental firms to raise prices, this is it! Never before has the unique...

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  • Stop waiting around

    February 28, 2000

    It seems to me that a lot of people in leadership roles in A/E/P and environmental consulting firms are just waiting around. Whether the discussion around the table is related to dealing with a non-performer,...

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  • Charge!

    November 16, 1998

    I said something to my 78 year-old father the other day about going someplace or another to conduct a “management retreat.” His response was, “Why not a management charge?” He went on to say that...

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  • Keeping Those Good Old Clients

    October 05, 1998

    Any business, particularly A/E/P and environmental consulting firms, better be concerned about how to keep current clients happy and satisfied. The reason is simple— getting new clients is expensive, and if you have to constantly...

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  • Clients Aren’t Always Rational

    March 02, 1998

    “The client will hire us because we have a long-standing relationship.” Don’t get too comfortable. Many firms take existing clients for granted. And when this happens, the deterioration in service quality is almost imperceptible (in...

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  • What to Pay a New Employee

    January 19, 1998

    These are the good old days for the A/E/P and environmental consulting business. Times are good. Firms are growing. Employment offers are going out weekly, daily, and in some cases, hourly. But did you ever...

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  • What Do You Say When…?

    May 12, 1997

    No doubt about it, all of us who are managers in an A/E/P or environmental firm have to face some tough situations from time to time. They aren’t usually “fun” decisions, or situations that give...

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  • Consultant or Order-Taker?

    March 31, 1997

    You know, it drives me crazy when I hear some whiner complaining that you can’t make any money in the A/E/P or environmental consulting business. Sure, most people aren’t all that successful. The average firm...

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  • What it’s Going to Take in 1997

    December 16, 1996

    We’re in the throes of our annual business planning process here at ZWA. You know the routine— get everyone together, have an office party and a holiday dinner at a nice restaurant and spend a...

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  • The Building Design Team

    June 10, 1996

    From all we see and hear through our “catbird seat” at ZW&A, it seems to me that many of the professionals out there in our industry have forgotten what their role is in the building...

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  • More Secrets of Consulting

    April 29, 1996

    Every so often, it becomes necessary for principals and managers of A/E/P and environmental consulting firms to remind certain staff members that theirs is much more than a technical service business. It is a consulting...

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  • Misunderstanding the “Halo Effect”

    August 21, 1995

    Anyone who knows me will tell you that I’m not the sentimental type. But I must say— I love the people who work here. I love them because they work so hard, they never complain,...

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  • Better Marketing

    November 14, 1994

    Because marketing really is “where it’s at” for firms in this business, it’s hard for me to keep from writing about it. You see, an A/E/P or environmental consulting firm can solve just about any...

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  • Professionalism

    May 23, 1994

    Anyone in the business of planning, architecture, land surveying, consulting engineering, or environmental consulting knows it’s tough. It’s hard enough just to survive, much less make money. The same goes for our business. We provide...

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  • Just Do It

    June 15, 1993

    We’ve all heard it before from people we work with: “I’m going to...” or “We’re going to...” or “I would have, but....” or “Some day, we’ll...” These “do-nothing” people may work for you, with you...

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  • Human Resources Management— Who Needs It?

    August 01, 1992

    Although I’ve been trying to preach the gospel for years now, most principals of A/E/P and environmental consulting firms still do not understand what human resources management is all about. First, there’s the way so...

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