Ownership is a mindset
By Ying Liu | Ownership mindset starts before equity, with the clarity, trust, and responsibility people need to lead like owners.
10 results found for “existing relationships”
By Ying Liu | Ownership mindset starts before equity, with the clarity, trust, and responsibility people need to lead like owners.
By Gina Rodriguez | In AEC, expertise builds credibility, but engagement is what creates trust, strengthens relationships, and drives better outcomes.
By Chris Catton | Recruiting is the AEC industry’s biggest challenge, yet most firms still operate without a real recruiting plan.
By Mark Zweig | The fastest way to suffocate a productive AEC firm isn’t bad projects or markets, it’s too many pointless meetings.
Pape-Dawson has acquired BHC, demonstrating a commitment to regional growth, innovation, and investment in communities across America’s heartland.
By Janki DePalma | When we measure collaboration instead of individual wins, teams shift from rivalry to shared success.
By Duncan Robertson | Referral incentives turn employee connections into one of your firm’s strongest recruiting tools.
By Ricardo Jesus Maga Rojas | In today’s AEC talent market, belonging may matter more than pay, perks, or policies in keeping young professionals.
By Mark Zweig | Focus on these things to be more effective when it comes to raising standards for performance.
By Lauren Martin | Effective risk management in A/E firms starts with strong relationships, open dialogue, and engaging the right partners early.
By Scott Butcher | AEC firms use seller-doers, business developers, or both, and the best model depends on buyer preferences and firm capabilities.
By Lucas Gray | Tech becomes a strategic advantage when firms measure real ROI and budget for tools that drive profit, productivity, and long-term capability.
By Kyle Ahern | A closer look reveals hiring and retention pressures demanding smarter, people-focused strategies.
By Liisa Andreassen | President and COO of OBMI (Miami, FL), a global master planning, architecture, and design firm.
By Nam Douglass | Neglecting immigration compliance during mergers or acquisitions can expose firms to costly consequences.
By Shirley Che | From fees to client care, lessons learned from a season of conferences highlight growth, adaptability, and connection.
By Ricardo Jesus Maga Rojas | NOMA’s HBCU Professional Development Program is reshaping architecture by expanding opportunity, building networks, and investing in underrepresented talent.
By Scott D. Butcher | To succeed in disruption, AEC firms must refine client focus, target markets, and go/no-go processes.
By Kyle Ahern | What high-profit 2025 Best Firms To Work For do differently to earn employee trust, loyalty, and performance.
By Mark Zweig | A business plan only works if leadership builds accountability, relationships, and follow-through into daily operations and culture.
By Stefanie Richter | High-performing AEC teams thrive on chemistry, clarity, and control – enabled by integrated systems that eliminate costly friction.
Architecture, engineering, environmental, and planning firm, ISG, has acquired JDAVIS, a multi-disciplinary design firm with offices in Raleigh, North Carolina, and Philadelphia, Pennsylvania.
By Hugh Smith | Community outreach and engagement are foundational to the success of any project.
By Mark Zweig | It’s time to take some action inside your business; do these 10 things now to be ready for whatever lies ahead.
By Morgan Stinson | Leading with purpose helps firms navigate uncertainty by reinforcing values, fostering trust, taking ownership, and turning challenges into opportunities.
By Ezequiel Tovar | These common leadership mistakes hinder the growth and success of your business.
By Tom Godin | Evaluating team dynamics is crucial for transforming organizational strategy into measurable results.
By John Butt | The transition from being an individual contributor to a people leader is a significant milestone in a professional’s career – but it can also come with many challenges.
By Kyle Ahern | Managers who build trust empower employees to be more receptive to feedback and more motivated to improve.
By Fred Smith | AI-driven conversational interfaces offer leaders instant, data-driven insights, streamlining decision-making for enhanced efficiency and profitability.
By Rennee Richardson | Embracing cross-generational collaboration in the workplace helps bridge experience, skills, and fresh perspectives.
By Katherine Wilczek & Ceclia Martin-Smith | While it can be helpful to use generational trends to inform your management practices, it is most important to get to know your employees as individuals.
By Matthew Miller | By understanding and addressing the factors that contribute to scope creep, project managers can mitigate its impact.
By Brad Thurman | Empathy, clear communication, and attentive listening are crucial in building trust and improving client relationships in the AEC industry.
By Eric Lannen | Internships provide real-world experience, mentorship, brand recognition, and foster long-term relationships, benefiting both students and organizations.
By Janki DePalma | Small, consistent habits and incremental improvements create sustainable long-term success and personal growth.
By Lindsay Young | Networking is important for your business, but your network can work for you – as long as you stay in front of them and share valuable resources and knowledge.
By Liisa Andreassen | President and CEO of Vierbicher (Reedsburg, WI), a community planning and engineering firm that is a proven partner for thriving Wisconsin communities.
By David Doxtad & Andy Brandel | As your firm grows, this person ensures you will maintain your core competencies, values, and environment with your newly added team members.
By Mercedez Thompson | A client extension should be utilized to review, refine, and enhance the existing proposal, rather than expanding or revamping it.
By Tom Godin | How the military’s mission command principles can improve leadership and management in AEC firms.
By Ezequiel Tovar | What qualities give founders peace of mind and the necessary trust to hand over the reins of their business?
By Safa Kamangar | By applying these principles, a manager can become a source of inspiration, guidance, and stability for their team members.
By Janki DePalma | Leadership must communicate work meaning and impact in order to foster employee engagement and understanding of individual contributions.
By Javier Suarez | AI provides opportunities to bolster our understanding of our intended audiences while supporting our efforts to refine our messages.
By Jennifer Haddad | When leaders combine a strong company culture with workplace flexibility and employee empathy, they can create an environment where hybrid work can thrive.
By Matt Verderamo | Prioritize building relationships with clients and potential clients to build trust, credibility, and alignment for better outcomes.
By Mark Zweig | You don’t have to be a genius to figure out what you are doing to demotivate people; you just have to stop doing whatever it is now!
By Lauren Martin | There has never been a downside to reporting circumstances to your professional liability insurance carrier, but there can be a huge downside for failing to report them.
By Robert McGee | Proactive marketing anticipates industry trends, leveraging research, analytics, and simultaneous use of multiple tools for an impactful and budget-optimized campaign.
By Travis White | Effective corporate strategy requires defining a direction, fostering collaboration, and leveraging strengths for diversification.
By Ying Liu | Insight into the unique challenges and opportunities often faced by CSOs in the AEC industry.
By Leslie Jenkins | Instead of trying to impress potential clients, focus on emotional intelligence, really listening, and creating relationships built on common goals and trust.
By Linda Schulte | Subconsultants collaborate with diverse specialists to form the best possible team for successful project outcomes.
By Conrey Guy | Your mission, vision, and values make up the backbone of your firms’ identity.
By Mark Zweig | Owning a firm that will be profitable and grow over time requires a longer term view and a willingness to invest in the people who generate the revenue.
By Luci Hogue | Whether you love your job and want to get to the next level or if you’re feeling unsatisfied in your current position, these tips may help gain perspective.
By Jane Lawler Smith | Elevate your marketing services by asking yourself what your firm’s request for marketing services would include and how your team would respond.
Zweig Group announces its client ISG has acquired Unit Architecture, expanding ISG's footprint into Arkansas.
By Karne Newburn | Office space allows you to establish your presence with clients and staff by physically being there for them and by providing the tools necessary to stay connected in a virtual environment.
By Julia DeFrances | Professional associations offer a lot of benefits to the firms that support them, and for most firms are well worth the price of a membership.
By Houston Matthews | If your team can keep communication at the forefront of all of your projects, you’re sure to be a success.
By Wesley Jones | Empowering diverse groups within your organization is paramount to understanding your employees, your clients, and the industries you serve.
By Janki DePalma | It’s hard to shake off the feeling of being lazy, but it’s critical that we redefine our work-rest balance to enhance well-being and productivity.
By Tom Godin | An org chart can be an invaluable tool for your business because it provides clarity and communicate roles.
By Tyler Suomala | If you ask great questions, you can guide yourself and your clients through a powerful process of discovery.
By Alexis Eades | Put your interns to work and gain long-term positive benefits for yourself, your firm, and the young people who may one day be your employees.
Zweig Group’s client, RTM Engineering Consultants, has recently merged with J&M Engineering.
By Justin Smith | Instead of waiting for the perfect project manager to appear, invest in developing these valuable professionals within your firm.
By Reid Poling | As much as school can and does teach you, there are some lessons that can only be learned “on the job.”
By Julia DeFrances | Trade shows and conferences are a great opportunity for your firm, but exhibiting can be a waste of time if you don’t approach it strategically.
By Lauren Martin | It’s important for design firms to understand the potential peril to all parties involved should there be a third-party beneficiary clause in any contract.
By Ying Liu | Use this tool to uncover the macro external factors that influence your company and understand how those factors could create opportunities or threats.
Zweig Group advisedShumaker Consulting Engineering and Land Surveying through its acquisition by HUNT Engineers, Architects, Land Surveyors & Landscape Architect, DPC.
By Liisa Andreassen | Senior vice president of AFG Group, Inc., a woman-owned firm with 30 years of experience providing program, project, construction, and relocation management services.
By Liisa Andreassen | President of Prairie Engineers, P.C. (Columbia, IL), a firm made up of engineers, surveyors, and scientists focused on solving problems for public and private clients.
By Liisa Andreassen | Project director at OBMI (Miami, FL), a leading global master planning, architecture, and design firm that has been creating timeless spaces for 85 years.
By Ross Stuart | What does the future of remote work look like in the AEC industry and how do managers adapt?
By Justin Smith | Committing to this will make your firm safer, more resistant to adversity, and change cashflow and profit for the better.
By Lindsay Young | Knowing what people really think will help you grow your business and serve your clients even better than you already do.
By Ernesto Aguilar | Achieving rapid expansion through both organic and inorganic growth while maintaining a strong, employee-centric culture.
By Mark Zweig | A few of the reasons a great, successful firm can falter and experience a fall from grace.
By Peter Atherton | If we can establish trust, clearly communicate what winning looks like, and have a unifying mission and vision, we will never need to limit our success to any location.
By Will Swearingen | When considering a transition, it’s important that you stay flexible and don’t wait until the end to plan your exit.
By Alan Lloyd | With all the discussion about the “great resignation,” why isn’t anyone talking about the employees that aren’t jumping ship?
By Jason Cunningham | There are several proactive actions that can be implemented to mitigate IT security risks and keep your firm prepared.
By Angelique Silvestre | Companies can still create strong team bonds by using technology to implement team building activities that foster company values, trust, and friendship among co-workers.
By John Bray | There is no perfect buyer or seller in the marketplace, but how do you attract the best possible partner?
By Liisa Andreassen | President of FEH Design (Dubuque, IA), a full-service architectural, structural engineering, inter design team that’s creating a better world through design.
By Liisa Andreassen | Principal at VMDO, an architectural planning and design firm that creates community-centered environments that connect people and place through design.
By Liisa Andreassen | President of Campos Engineering (Dallas, TX), an MEP engineering, testing, adjusting and balancing, and commissioning firm.
By Justin Smith | There is a disconnect between the training and skills that firms want and need for their project managers and what they provide.
By Matt Hoying | Getting new employees in the door is just the start – onboarding and training compel them to stay.
By John Bray | There are a few things you should consider as you expect to receive an offer for your company from a prospective buyer.
By Mark Zweig | If your business requires so much attention from you that you don’t have the overall quality of life you want, it’s time to do something different.
By Liisa Andreassen | President of Hafer (Evansville, IN), a firm that has created environments that impact people’s lives with fun, thoughtful. and inspirational design since 1978.
By Mark Zweig | There are some things you can do to “tune up” your organization structure, even if you don’t completely overhaul it.
Zweig Group, a full-service AEC management advisory firm, announced its client EUA has expanded its reach and service offerings by merging with Performa. This merger expands EUA’s reach, enhancing the firm’s ability to serve clients...
By Kevin Johns | These five financial considerations are just a few of the measures that successful AEC firms put in place to build long-term organizational health.
By Will Swearingen | A clear understanding of how your firm will be managed after a large shareholder’s exit can greatly increase success going forward.
By Katie Harrel & Charlotte Knight | Finding commonalities can help you build trust and strengthen relationships in this changing work environment.
By Chad Coldiron | Whatever your role is at work or in life, showing others respect is always a good way to build a great relationship.
By Liisa Andreassen | Co-owner of UMA Geotechnical Construction (Colfax, NC), an experienced design-build, geotechnical contractor with a proven record of performance in diverse soil conditions.
By Liisa Andreassen | President at FitzGerald (Chicago, IL), a nationally recognized architecture firm with roots dating back more than 100 years.
By Mark Zweig | We create much of our own good luck – and a lot of that comes down to understanding probabilities and doing things that increase our odds for success.
President and CEO of Blueline (Kirkland, WA), a firm that’s committed to building relationships, enhancing communities, and improving lives.
By Mark Zweig | An experienced and competent financial manager could make a huge difference in your company’s and your personal financial well-being.
By Laura Rescorla | We must work intentionally to remove barriers and provide opportunities in our industry for people of all backgrounds.
By Talin Espinoza | Now that we’ve been working from home for a year, let’s unpack the pros and cons of our new lifestyle.
By Chase Miller | Managing through a virtual work environment certainly has its challenges, but it’s more important than ever to persevere and lead.
By Liisa Andreassen | President of Lawrence Group (St. Louis, MO), an integrated design, development, and construction firm using the power of people with great ideas to bring clients’ dreams to life.
By Mark Zweig | If you’re trying to buy or thinking about buying another company in this business, here are a few things that may be helpful to you.
By Rob Hughes | This subtle but onerous language is becoming fairly widespread in design contracts and, if overlooked, could leave design firms with significant, potentially uninsured exposures.
By Lindsay Young | This is our opportunity to get creative and bring in new ideas for our firms to get work.
We don’t know what this year will bring, but by focusing on existing relationships and building stronger relationships, we can ensure long-term success.
Evolving these relationships is a critical and too-often-overlooked key to successful project delivery and retaining satisfied clients.
Clients appreciate the opportunity to sit down, free from distraction, and candidly discuss what is going well and where there is room for improvement.
By John Bray | Bringing work to your firm right now could be the difference between coming out of the pandemic stronger on the other side or getting left behind.
Managing partner at Method Architecture (Houston, TX), a firm that practices ego-free architecture, creatively solves problems, and provides unparalleled customer service.
COO at Baird, Hampton and Brown, Inc. (Fort Worth, TX), a firm that is passionate about improving the landscape of its community with the utmost quality and integrity.
Grow your firm and bolster future success by training and mentoring technical staff to participate in your firm’s sales and marketing efforts.
Partner at LERA Consulting Structural Engineers (New York, NY), a firm that has created innovative, yet constructible and economical structural designs since 1923.
For many leaders, business development resides outside their core competencies and comfort zone, to their firm’s detriment.
Laura joined Hickok Cole 2017 to drive business development efforts firm-wide. Laura takes a task-oriented approach to managing Hickok Cole’s existing relationships and forging new ones. She enjoys directing and learning about the creative and...
Uncertainty in the marketplace will be with us as we move forward, but you can be successful if you adjust your game plan and expectations.
By Mark Zweig | With new cases of COVID-19 on the rise, now is not the time for complacency. Instead, it is a time for self-reflection and new action.
As an accomplished speaker, consultant, trainer, and business coach, Wilburn helps professionals become better leaders, better communicators, and better people.
President and CEO of CORE Consultants, Inc. (Littleton, CO), a professional services firm with a unique culture that empowers its people to thrive at home, at work, and in their community.
When firms encourage a hybrid role between business development and sales, the result is often improved collaboration throughout the firm.
By Mark Zweig | Are you doing what you really should be for your business right now? Or are you just floating along on a sea of uncertainty, afraid to move or you’ll turn over your...
Co-founder and principal at CWE (Fullerton, CA), a civil engineering, water resources, and environmental engineering firm whose experts pledge to create a better tomorrow, today.
All of us in the AEC industry are being challenged by the disruption this virus is causing, but we got this. Solving problems is what we do.
Founding principal of Kudela & Weinheimer (Houston, TX), a landscape architecture firm that has produced beautiful, exceptionally built environments for more than 25 years.
By John Bray | Connect with your people and bolster your business so you come out of this pandemic stronger on the other side.
President and CEO of Wallace Engineering (Tulsa, OK), a structural and civil engineering consulting firm that believes in being active citizens, in both our profession and communities.
For firm leadership, marketing may not always be top of mind. For your marketing staff, it is. Make sure they have a seat at the table.
Asking questions is a critical skill if you want to understand and anticipate your clients’ needs.
ESOPs are becoming an increasingly common tool for succession planning among AEC firms.
Cross-marketing is the low-hanging fruit of business development. But will it work for your firm?
Former president of CobbFendley (Houston, TX), a 530-person firm that is committed to providing innovative engineering solutions with the goal of bettering communities.
Through solid communication, planning, and leadership support from both organizations, a smooth transition is under way.
Charting a sustainable future requires a willingness to critically evaluate your firm and prepare for the year ahead.
Founders of HILGARTWILSON (Phoenix, AZ), an exemplary multidisciplinary firm that was formed in the middle of the Great Recession.
Trust your judgement, speak up, and keep learning. Your efforts will pay dividends down the road.
Marketing spending has climbed to an all time high, according to Zweig Group’s 2019 Marketing Survey.
When executives do too much, they might be avoiding a problem, and they can damage the firm in the process.
Use these five strategies to maximize client relationships without leaving your desk.
Surrounding oneself with the appropriate professionals, and planning accordingly, will position your company for a successful transition to ESOP ownership.
Getting a better handle on your data helps you identify what your firm is truly good at, and where the highest profits are.
Branding and growing a diverse firm while staying true to your roots is possible, but you have to know why you’re in business.
Effecting a real-life leadership transition takes years of planning, and the ability to dismiss entrenched perceptions and past assumptions.
President of JCJ Architecture, a local, national, and global architecture, planning, and interior design firm based in Hartford, Connecticut.
President of Ampirical (Best Firm Multi-discipline #21 for 2018), a 200-person firm on the north shore of Lake Pontchartrain.
By Jamie Claire Kiser | At what should be an incredibly productive and exciting time in the lives of young professionals, the AEC industry is failing to engage.
President and CEO of RLG Consulting Engineers (Best Firm Structural #13 for 2018), a Dallas-based firm in business for 65 years.
President and CEO of Kleinschmidt (Best Firm #34 Multi-Discipline for 2018), a 140-person environmental consulting firm.
A firm leader must break out of the deadline cycle and make a meaningful connection with employees. If not, performance will (predictably) suffer. Most of what we do today as leaders is not leadership. In...
Your clients have definite ideas about what your firm is and isn’t, but if you don’t take the time to ask, you’ll never know what they’re thinking. Perception is reality. Do you know how clients...
Our success, as people and as businesses, depends on the quality and speed of our response to problems and opportunities. This play on the word responsibility is not new, but it has never been more...
Breaking into new markets isn’t easy, but it can be done if you have a long-term, coordinated plan of attack. Following 30 years as an Army Engineer officer, I went to work as a market...
With more competition, more intensive procurement, higher costs, and increasingly lower fees, firm leaders must leverage the power of mission. We have a mission as an organization. It is why we exist. The best ones...
It’s not always flattering, but hearing from those you work for and with, and acting on it, is key to improving your products and services. We’ve all become accustomed to, and maybe a little weary...
President and CEO of Morrison-Maierle (Best Firm #27 Multi-discipline for 2017), a 280-person firm based in Helena, Montana. By Liisa Andreassen Correspondent “It’s vital to our success,” Murphy says, referring to entrepreneurship in the firm....
Tax consultancy looks at people, not just price and product, to develop new business while serving existing clients. Editor’s note: Corporate Tax Advisors, Inc. is a sponsor of the 2018 Hot Firm + A/E Industry...
Chairman and CEO of NV5 (Hot Firm #1 for 2018), a 2,000-person global engineering firm headquartered in Hollywood, Florida. By Richard Massey Editor “I must convey to every employee that we are in this together,”...
By Phil Keil | The development of high moral and ethical standards is the most important thing you can do as a leader, and it will transform your team for the good.
Be careful. While a design firm can retain its copyrights by contract, the firm can just as easily give those rights away – by written contract. Design professionals are, traditionally, reluctant to give up ownership...
Principal at G2 Consulting (Hot Firm #67 for 2016), a 75-person geotechnical, geo-environmental, and construction engineering firm based in Troy, Michigan. By Liisa Andreassen Correspondent “As long as the clients are pleased and the revenues...
President, CEO, and chairman of the board for T&M Associates (Hot Firm #73 for 2016), a 350-person engineering firm based in Middletown, New Jersey. By Liisa Andreassen Correspondent Gary Dahms, PE, PP, CME, has been...
Managing principal and president of HED, Inc. (Hot Firm #34 for 2017), a 350-person design firm with offices in Illinois, Michigan, and California. By Liisa Andreassen Correspondent “Small changes often lead to significant results,” says...
The true character of any firm can be determined by how it responds to adversity, and that character is usually embodied in the troubleshooter. The troubleshooter. Every A/E and environmental services firm has at least...
So many firms want to be at the top of the list for growth, but to get there, you have to be good, not necessarily fast. There is much hullabaloo made in our industry about...
We all like and need profits, but there’s more to doing business than the bottom line, and the A/E industry should take heed. I’ve previously written about a group I’ve become active with here in...
The ‘next big thing’ in marketing and business development is not a piece of software, but the people behind it. I recently provided a day-long marketing and business development consultation for a very well-known niche...
A/E firms with new projects should carefully examine their contracts, or risk expanding overall exposure and adding potentially significant uninsured liabilities. Before inking a deal on a new project, architects and engineers should conduct a...
We all have them and need them, but do we treat them right, and are we getting as much work out of them as we should? Trying to get work in the door can be...
A successful marketing campaign is difficult to measure using hard metrics, so don’t get caught in the quicksand of trying to quantify nebulous numbers. It’s Monday, 9 a.m., and as you get comfortable in an...
President of Wakefield Beasley & Associates (Hot Firm #14 for 2016), a 165-person architectural design firm based in Alpharetta, Georgia. By Liisa Andreassen Correspondent “We are a fast-paced, high-performance company, and underperformers are detrimental to...
Mick Gronewold, Principal, Fehr Graham Principal at Fehr Graham (Hot Firm #72 for 2016), a 170-person engineering and environmental firm based in Rockford, Illinois. By Liisa Andreassen Correspondent “If you ain’t falling down, you aren’t...
Your next generation of business builders has arrived. Have you shown them the way forward with a comprehensive set of goals and expectations? What are the career paths in your firm? The next generation wants...
President and CEO of EAPC Architects Engineers (Marketing Excellence #3 Website and #1 Holiday for 2017), a 140-person firm based in Grand Forks, North Dakota. Editor’s note: EAPC, founded in 1967, is celebrating its 50th...
President of Ross & Baruzzini (Hot Firm #57 for 2017), a 270-person international design and consulting company based in St. Louis. By Liisa Andreassen Correspondent “We’ve offloaded some of our IT functions to the cloud...
Customer relationship management has changed over the decades, but some things have remained the same: currency, correctness, consistency, and completeness. Walkmen were all the rage, cell phones were the size of eggplants, and Whitney Houston’s...
President of Environmental Partners Group, Inc. (Hot Firm #22 for 2017), a 55-person firm based in Quincy, Massachusetts. By Liisa Andreassen Correspondent “Their problems need to be your problems,” says Gabriel, referring to the client-firm...
Employees can help attract, recruit, and retain great talent in a tight labor market, so look to them as an augment for HR. A steady stream of job postings for engineers, architects, and construction workers...
CEO of Coffman Engineers (#62 Hot Firm for 2016), a 400-person virtual, multi-discipline firm with offices across the West Coast, Alaska, Hawaii, and Guam. By Liisa Andreassen Correspondent “Outside members can act like guests at...
President of WestLAND Group, Inc. (Best Firm #41 Multi-discipline and Hot Firm #45 for 2017), a full-service civil engineering and land surveying firm based in Ontario, California. By Liisa Andreassen Correspondent “It’s important to identify...
CEO of BIG RED DOG Engineering & Consulting (Best Firm Multi-discipline #47 and Hot Firm #65 for 2017), a 105-person multi-discipline engineering firm based in Austin, Texas. By Richard Massey Managing Editor “As individuals and...
A/E firms with sound risk management may benefit most from a competitive professional liability market, and should take the opportunity to increase coverage. Design firms that practice sound risk management, have good loss experience, and...
David Arends, president and CEO of CR architecture + design (Hot Firm #19 for 2016), a 175-person firm based in Cincinnati, Ohio. By Liisa Andreassen Correspondent “Entrepreneurship is not a standard genetic of architects, so...
Keep your accounts receivable on a short leash if you want your collection period to shrink, and your bank statement to grow. How does a growth oriented company in our industry manage the balance between...
We often talk about compatibility in the context of marriages. Oftentimes, when there’s incompatibility, one spouse tried to change the other. We all know how well that works out! It rarely does. If people aren’t...
Chairman and CEO of Maser Consulting P.A. (#12 Best Firm Multidiscipline and #16 Hot Firm for 2016), a 650-person firm with 22 offices across eight states. By Liisa Andreassen Correspondent “The most important formula for...
President of Fitzemeyer & Tocci (#2 Best Firm Multidiscipline), a 50-person engineering consulting firm based in Wolburn, Massachusetts. By Liisa Andreassen Correspondent “The expectation is growth through 2018 followed by a mild recession in 2019,”...
CEO of Wantman Group, Inc. (#5 Hot Firm and #19 Best Firm Multidiscipline for 2016), a 310-person engineering consulting firm based in West Palm Beach, Florida. By Liisa Andreassen Correspondent “The easiest work is repeat...
CEO of RTM Engineering Consultants (Best Firm #37 Multidiscipline and Hot Firm #50 for 2016), a 120-person firm based in South Barrington, Illinois. By Liisa Andreassen Correspondent The Zweig Letter recently caught up with Tony...
President and one of the founding partners of San Diego-based Rincon Consultants, Inc. (Hot Firm #35 for 2016), a 115-person environmental planning and engineering firm. By Liisa Andreassen Correspondent Mike Gialketsis shares his insights on...
Editor’s note: Originally published June 22, 1996 I’ll come clean. It’s time to fess up and share how I feel about the state of the art in project management today for A/E/P and environmental firms....
You know what you’re supposed to do, but since your marketing department is understaffed and disempowered, you can’t make it happen. I’m sure many of you have found yourselves in that familiar seminar or conference...
Casual leader of engineering firm is doing what he wants to do, surrounding himself with smart people, and getting the job done. By Liisa Andreassen Correspondent After 20 years of working for someone else, David...
If improperly worded, they not only can shift significant risks, but do so in ways that leave design professionals exposed to potentially large claims. A critical component of effective risk management for design firms involves...
If firms employ these operational and financial strategies, their chances of weathering a downturn, regardless of how bad it is, will increase. Last week, June Jewell outlined five ways to insulate your firm from the...
Philadelphia firm undertakes huge effort to improve CRM, update brand, and otherwise remain ahead of the curve. For Pennoni (Hot Firm #48 for 2016) marketing “success” can be viewed in a variety of ways –...
If you want to achieve great things and have fun in the process, it’s best to foster a collaborative attitude. Review and approval processes vary greatly around our country, and two extremes are California and...
Collaboration between centralized and decentralized resources is the ultimate secret weapon effecting success in any organization. To centralize or not to centralize. Is that the question? For years, leadership groups and marketing professionals across the...
As with most things in life, there is a point of diminishing returns when it comes to going after new work in the AEC industry. This is especially true when times are good, as they...
A passionate and prolific engineer, a skilled expert in disputes, and beloved by those he worked with and for, Michael Burgess will be missed. By Liisa Andreassen Correspondent San Diego-based Xpera Group (#77 Hot Firm...
Creating a hybrid seller-doer team comprised of business development people and technical experts is a good way to win new work. As few as 25 years ago, our industry relied almost exclusively on relationships as...
Change is a powerful force, so embrace it, learn from it, and by all means, take account of its effects and be reasonable in dealing with it. Life would be more comfortable if clichés helped....
If a firm wants to succeed at a high level, it must keep a keen eye on the documents, and have an ear for what the client needs. It’s my experience that too many firms...
No two M&As are alike, and the more you know about them, the better prepared you are for the unknowns. Westwood’s long-term plan includes organic growth and the strategic procurement of companies and people that...
Fayetteville, AR – April 20, 2016 — Zweig Group provided consulting over the recent HFA Architectural and Engineering firm acquisition of ALLEVATO Architects. The Northwest Arkansas based HFA is consistently ranked nationally in the top...
Take the last few months of 2015 to assess your clients and marketing. Although 2015 won’t be over until the last day of December, September always feels like the start of something new. With the...
Several organizations have found that bringing financial management staff onto the project management team results in heaven-sent synergies. In Zweig Group’s consulting practice, we see many firms grapple with the interface between project managers and...
Here's another snip-it from the 2nd Edition of Successful Project Management by Ernest Burden. Many project managers are more comfortable with the technical side of the business. The marketing hat that firms are now asking...
Design firms may have a niche to fill in this area. After all, you can do it better than a dispassionate program manager. Architects and engineers have long complained about their relationships with program managers....
Need help identifying targets for potential recruiting? The answer is in the headline. Sometimes in the recruiting world, you’ll hear the term “sourcing.” It sounds like something you would hear in the buying/procurement business, right?...
Mark Zweig offers five steps to keep your expanded departments happy and productive. When I started working in the A/E/P and environmental consulting industry in 1980, most companies in the business did NOT have a...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 994 Originally published 2/11/2013 Most architects and engineers never studied how to run a business, so the issue of governance becomes increasingly complex...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 985` Originally published 12/3/2012 Mark Zweig enumerates a series of actions and credos that will help you maximize your potential. Think whatever you...
Press Release: June 22, 2011 FAYETTEVILLE, Ark. (June 22, 2011) – The other side of the world really isn’t that far away anymore. As work dried up in the U.S. during the recession, many firms...
Press Release: May 2, 2011 FAYETTEVILLE, Ark. (May 2, 2011) – Industry leader Daniel A. Cuoco will become the editor of Structural Engineer (formerly Structural Engineering & Design), effective June 1, 2011. The magazine is...
By Ed Friedrichs I’ve long wondered why architects, designers, engineers, and environmental planners haven’t figured out where the action is for their clients. Almost every client I have ever worked with was an active participant...
By Mark C. Zweig Many folks in our business want to act like they have a “purpose-driven organization.” What is that, you may ask? To me it is very simply a company that exists for...
A “gloom and doom” economic outlook is still seen by many in the A/E and environmental business, even after the recent pronouncement that the recession officially ended in June 2009. This offers opportunities— as well...
With the consolidation wave just starting to gain momentum in the A/E/P and environmental industry, it seemed appropriate to get into a subject that many firms in our business seem to have an ongoing problem...
While I have probably written about business planning in the pages of The Zweig Letter a dozen or more times over the years, it seems necessary to do so again. As you read this, A/E/P...
For my kickoff presentation at our eighth annual The Zweig Letter Hot Firm Conference and Awards Celebration in Boston last month, I decided to talk about the differences in entrepreneurial A/E/P firms from those that...
Orville Honstater was starting to sweat a little for the first time in a long time. His company, Honstater & Associates, had enjoyed a long run (more than 10 years) of profitability and good, if...
I’ve often thought what it would have been like to live at the turn of the century (1900). Change must have been coming so fast— electricity, indoor plumbing, telephones, and automobiles, along with so many...
I know it sounds corny, but the fact is, a client is precious. They are hard to get and harder to keep happy. We need to treat them as if they are as valuable as...
Every single A/E or environmental firm in this country needs more people who can sell work. These people feed the rest of the firm, allow the owners to sleep at night, and are generally the...
As the year winds down, it’s apparent that the majority of design and environmental firms are finishing up a year that wasn’t as good for them as 2001. Flattening out of growth coupled with a...
July 13th marked the thirteenth anniversary of the founding of ZweigWhite. We’ve done O.K. We’ve gone from the balloon-wallpapered playroom in my asbestos-shingled house in downtown Natick to a $200 a month office above a...
If there was ever a time when the moon lined up with the stars and the timing was right for A/E/P and environmental firms to raise prices, this is it! Never before has the unique...
It seems to me that a lot of people in leadership roles in A/E/P and environmental consulting firms are just waiting around. Whether the discussion around the table is related to dealing with a non-performer,...
I said something to my 78 year-old father the other day about going someplace or another to conduct a “management retreat.” His response was, “Why not a management charge?” He went on to say that...
Any business, particularly A/E/P and environmental consulting firms, better be concerned about how to keep current clients happy and satisfied. The reason is simple— getting new clients is expensive, and if you have to constantly...
“The client will hire us because we have a long-standing relationship.” Don’t get too comfortable. Many firms take existing clients for granted. And when this happens, the deterioration in service quality is almost imperceptible (in...
These are the good old days for the A/E/P and environmental consulting business. Times are good. Firms are growing. Employment offers are going out weekly, daily, and in some cases, hourly. But did you ever...
No doubt about it, all of us who are managers in an A/E/P or environmental firm have to face some tough situations from time to time. They aren’t usually “fun” decisions, or situations that give...
You know, it drives me crazy when I hear some whiner complaining that you can’t make any money in the A/E/P or environmental consulting business. Sure, most people aren’t all that successful. The average firm...
We’re in the throes of our annual business planning process here at ZWA. You know the routine— get everyone together, have an office party and a holiday dinner at a nice restaurant and spend a...
From all we see and hear through our “catbird seat” at ZW&A, it seems to me that many of the professionals out there in our industry have forgotten what their role is in the building...
Every so often, it becomes necessary for principals and managers of A/E/P and environmental consulting firms to remind certain staff members that theirs is much more than a technical service business. It is a consulting...
Anyone who knows me will tell you that I’m not the sentimental type. But I must say— I love the people who work here. I love them because they work so hard, they never complain,...
Because marketing really is “where it’s at” for firms in this business, it’s hard for me to keep from writing about it. You see, an A/E/P or environmental consulting firm can solve just about any...
Anyone in the business of planning, architecture, land surveying, consulting engineering, or environmental consulting knows it’s tough. It’s hard enough just to survive, much less make money. The same goes for our business. We provide...
We’ve all heard it before from people we work with: “I’m going to...” or “We’re going to...” or “I would have, but....” or “Some day, we’ll...” These “do-nothing” people may work for you, with you...
Although I’ve been trying to preach the gospel for years now, most principals of A/E/P and environmental consulting firms still do not understand what human resources management is all about. First, there’s the way so...