Better insight for better employee experience
By Shirley Che | Improving employee experience may be the AEC industry’s most important group project.
1119 results found for “employee experience”
By Shirley Che | Improving employee experience may be the AEC industry’s most important group project.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Chad Coldiron | In today’s AEC market, retention isn’t just about culture – it’s about whether employees can afford to stay.
The value of this data extends far beyond the award itself – it’s something firms can use to guide strategy, inform leadership, and drive performance over time.
By Ezequiel Tovar | The firms that deliver the best client experiences are often the ones that invest most intentionally in employee experience.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Rachel Gresham | Culture erodes when organizations ask people to behave one way while systems, incentives, and authority structures reward another.
By Kyle Ahern | Employee survey data reveals the hidden drivers of culture, retention, and performance in AEC firms.
By Morgan Stinson | AEC firms win when purpose, not profit, drives client experience.
By Duncan Robertson | Referral incentives turn employee connections into one of your firm’s strongest recruiting tools.
By Milly Sordo | Goal meetings are a way to set individualized goals with your employees steeped in energy, intention, and – most importantly – support.
By Daryl Simons Jr. | If your retention strategy relies on appreciation events instead of competitive pay, you are already losing talent.
By Stephen Parker & Mei-Ling Krabbe | The most successful organizations will treat adaptability, personalization, and inclusivity as organizing principles for workplace design.
By Michael Makris & Laura Terrebonne | When promotions become the goal, firms miss the real work of building leaders, influence, and long-term engagement.
By Brad Wilson | ESOP success in AEC firms depends on financial discipline, clear governance, and treating employee ownership as a lasting cultural investment.
By Mark Zweig | There are nine reasons why selling your firm to the right buyer can strengthen opportunities, stability, and growth for your people.
By Shelby Harvey | Encouraging curiosity at work turns tough questions into opportunities to build trust, share knowledge, and strengthen engagement.
By Caitlin Austin | Investing in AI-driven learning is not just a step forward – it’s a leap toward building a smarter, more adaptive industry.
By Kyle Ahern | What high-profit 2025 Best Firms To Work For do differently to earn employee trust, loyalty, and performance.
Entries are now open for Zweig Group’s 2026 awards program. For more than 25 years, these awards have recognized the firms, teams, and individuals raising the bar in the AEC industry. Think your firm has...
“I think the employee experience—and we've seen over the last five years how important the employee experience has been with how tight the labor market has been and how everybody is competing for the same...
By Chad Clinehens | Firms that prioritize employee experience data see higher retention rates, improved collaboration, and greater innovation.
By Kyle Ahern | Recent survey data reveals a surprising dip in satisfaction among mid-career professionals.
By Kevin Norgaard | Together, younger and older employees create a dynamic and innovative workplace where every generation has something valuable to offer.
By Ying Liu | Employee experience plays a crucial role in maximizing strategic outcomes.
By Kathy Nanowski | A strong employee experience leads to a stronger client experience, ensuring sustainable success and differentiation in the market.
By Leisbel Lam | Harnessing the power of a growth mindset and the S-curve of learning to transform human capital in the AEC industry.
By Liisa Andreassen | CEO of AE2S (Grand Forks, ND), a civil/environmental engineering consulting firm specializing in drinking water, wastewater, and water resources.
By Kyle Ahern | Firms that adopt these competitive strategies will be better positioned to achieve sustained success.
By Lynn Bruns | Strategic investment in leadership development is crucial for accelerating business goals, increasing profitability, and improving recruitment and retention.
October 14, 2024 – Fayetteville, AR – Zweig Group, the leading provider of consulting and research services for the architecture, engineering, and construction (AEC) industry, is excited to announce the release of its latest report:...
By Katherine Wilczek & Ceclia Martin-Smith | While it can be helpful to use generational trends to inform your management practices, it is most important to get to know your employees as individuals.
By Sara Parkman | Compensation trends reveal critical strategies to boost employee retention and satisfaction.
Zweig Group is proud to announce Tim Schroeder of Neumann Monson Architects as the recipient of the 2024 Jerry Allen Courage in Leadership Award, which recognizes outstanding leadership and exceptional achievements within the AEC industry.
By Eric Lannen | Internships provide real-world experience, mentorship, brand recognition, and foster long-term relationships, benefiting both students and organizations.
By Mark Zweig | Negative employees in AEC firms can undermine management, leading to declining morale, productivity, and company performance.
By Jeff Bornemiss | This investment enhances employee engagement and serves as a powerful tool for recruitment and retention.
By Mark Zweig | Effective outside directors provide expertise and valuable relationships, enhancing AEC firm success with strategic guidance and forward-focused leadership.
By Lalitha Benjaram | Committees are an efficient way for young professionals and newer employees to meet other team members and develop a strong connection to their organization.
By Hannah Dapore | Intentional strategies to uphold a strong company culture regardless of geographical boundaries.
By Kyle Ahern | The Best Firms To Work For survey provides a comprehensive view of the organizational climate across the industry, highlighting achievements and areas for growth.
By Scott Ratterman | Your employees’ mentoring experience can weigh heavily in determining whether your firm is a great place for them to work or not.
By Mark Zweig | Entrepreneurship is all about seeing and doing things differently from everyone else, so maybe you should be more questioning of the status quo.
By Liisa Andreassen | President of TreanorHL (Lawrence, KS), a full-service architectural firm with a purpose of creating places and experiences that make people’s lives better.
Zweig Group is proud to announce the winners of the 2024 Best Firms To Work For Award, which honors outstanding workplaces at AEC industry firms.
By Victoria Verlezza | Supportive leaders who prioritize communication and psychological safety can foster a positive work environment where employees feel valued and motivated.
By Mark Zweig | At some point leadership has to take action and act like leaders versus just talk a good game.
By Rolf Armstrong | This exercise empowers employees and provides clear direction, allowing leadership to let go and focus on success during periods of growth.
By Kyle Ahern | Prioritizing EX is a strategic imperative for firms looking to thrive in an increasingly competitive landscape.
By Rachel Wilde | We must seek out the rare opportunities for safe failure and make the most of them to help our employees reach their full potential.
By Nick Voss | Adopting flexible work setups via technology is crucial for employee satisfaction – but achieving this requires addressing various logistical challenges effectively.
By Jennifer Haddad | When leaders combine a strong company culture with workplace flexibility and employee empathy, they can create an environment where hybrid work can thrive.
By Liisa Andreassen | President of WithersRavenel (Cary, NC), a multidisciplinary consulting firm serving both the private and public sectors.
By Laura Nick | Four steps for building a strategic plan that supports a people-centric, talent-attracting culture.
By Lalitha Benjaram | A hybrid work model’s success lies in strategies like volunteer engagement, recognition initiatives, and focused professional development for employees.
By Kyle Ahern | Best Firms invest in an employee-centric culture, organizational efficiency, and leadership development.
By Lynn Bruns | Investing in the employee experience, celebrating wins, and fostering a strong culture boosts morale, retention, and organizational success.
By Adrian De la Garza | CEO of UES, an industry leader with more than six decades of experience in geotechnical engineering, materials testing, environmental consulting, and more.
By Earl Bennett | Working within a safety-conscious culture contributes to the health and well-being of both employees and the organization.
By Leisbel Lam | We need to be holistic, bold, and nimble in order to transform our organizations to better align with a service culture and gain a competitive advantage.
By Danielle Eisenstock | Three questions managers should begin asking themselves and their team to ensure employees are growing and enjoying the work they do.
By Mitch Fortner | As demand for our industry’s services continues to increase, the firms that listen to their employees and evolve to meet their needs will continue to grow.
Zweig Group’s 2023 Best Firms To Work For Award winners share how they’re leading the charge in setting new standards for employee experience.
By Alexis Eades | Rapid company growth and shifting circumstances require intentional efforts to maintain and shape a company culture that serves everyone.
By Adam Bugielski | Burnout is a serious condition that can lead to decreased job satisfaction, productivity, and overall well-being – but there are steps you can take to prevent it.
By Kyle Ahern | A look at some of the trends from this year’s Best Firms To Work For award program.
By Lindsay Young | We need to be more intentional about prioritizing communication, appreciation, and understanding to enhance customer service.
By Julia DeFrances | The more you make interns feel like a valued part of the team, the more likely they are to stay with your firm long after graduation.
Zweig Group announces the release of its 2023 Policies, Procedures & Benefits Report of AEC Firms, which helps AEC leaders benchmark their firms in all areas related to benefits and compensation.
By Conrey Guy | A standardized onboarding process is critical for the overall success of any organization, but especially in our industry.
Zweig Group is proud to announce the winners of the 2023 Best Firms To Work For Awards, which honor outstanding workplaces AEC firms.
By Alexis Eades | Put your interns to work and gain long-term positive benefits for yourself, your firm, and the young people who may one day be your employees.
By Miles Gullingsrud | When leaders take the time to invest in the development ambition of staff, they can create a system that supports people’s personal and professional sustainability.
By Jennifer Haddad | If you can approach the situation with empathy, compassion, and an open mind, you can create a positive experience and leave the door open for future opportunities.
By Gregory Teague | Engaging with your community enriches company culture, employee development, and offers an inside advantage to local projects.
By Eric Wilson | With the right set of values and organizational alignment, you may find yourself in a positive feedback loop where shared principles guide you toward collective goals.
By Kyle Ahern | Making sure you’re taking steps to ensure your employees have the best experience possible can go a long way.
By Liisa Andreassen | President and CEO of CHA Consulting (Albany, NY), an innovative, full-service engineering consulting and construction management firm.
By Johnny Smith | What characteristics of a job, firm, and industry act as predictors of voluntary turnover?
By Tim Dunn | If you want to hire people with diverse backgrounds and experiences, it’s important to understand them and provide a comfortable, motivating space for all.
Zweig Group has released its 2023 Salary Report for AEC Firms for all regions of the United States. These reports are based on a comprehensive salary survey of hundreds of industry individuals and firms.
By Liisa Andreassen | President of Prairie Engineers, P.C. (Columbia, IL), a firm made up of engineers, surveyors, and scientists focused on solving problems for public and private clients.
By Kyle Ahern | Gathering data on your employees’ experience is the first step, then you have to create action items to effect positive change.
Zweig Group is proud to announce that Kyle Ahern has been promoted to Employee Experience and Data Strategist.
By David Harvey | When well-trained staff are equipped with the skills needed to do their jobs well, everyone will reap the benefits.
By Matt Hoying | Open up and embrace full company transparency, not just financial, to enhance your firm’s culture.
By Danielle Eisenstock | Highlighting your commitment to career growth, flexible work options, and open communication will show staff your firm has an employee-first approach.
By Christina Zweig Niehues | AEC professionals have a choice about where they live and work, so what makes them choose their workplace?
By Alexis Eades | You can work to improve retention by promoting a positive culture, giving employees autonomy and empowerment, and actively showing appreciation.
By Justin Smith | Explore uncharted territory for the opportunity to access a more resilient future.
By Kyle Ahern | Best Firms To Work For and Hot Firms continue to distinguish themselves in a highly competitive industry.
By Frank McIllwain | Companies that place a high value on listening to and investing in their employees have been more effective at attracting and retaining top talent.
By Liisa Andreassen | President of GAI Consultants, an employee-owned planning, engineering, and environmental consulting firm that provides local expertise to worldwide clients.
By Matt Hoying | Getting creative with perks that go beyond the office can help you retain and attract employees and improve your culture overall.
Zweig Group is proud to announce the winners of the 2022 Best Firms To Work For Awards, which honors the outstanding workplaces at AEC firms in North America. These firms have been recognized for their...
By Amanda Hartman, Hannah Rico & Jules Ackerson | Huge organizational milestones can be reached when you step away from your day-to-day operations to evaluate your firm’s past and plan for the future.
By Liisa Andreassen | CEO of Psomas (Los Angeles, CA), an employee-owned firm providing engineering, environmental, construction management, and survey/geospatial services.
By Andrew Schwarz | Achieve greater business success and improve employee work satisfaction by actively working toward a more diverse, equitable, and inclusive company.
By Kraig Kern | Your firm’s collective strengths can and should be applied to make your new employees’ onboarding a standout experience.
By Kyle Ahern | One of Zweig Group’s landmark awards has evolved into a powerful tool that couples celebration with data-driven change.
By Matt Hoying | Getting new employees in the door is just the start – onboarding and training compel them to stay.
By Blake Calvert | Listen to employees, communicate strategically, embrace a growth mindset, and eliminate drama to help employees let go of negativity and thrive through change.
By Liisa Andreassen | CEO and co-owner of Pape-Dawson Engineers (San Antonio, TX), the largest civil engineering firm headquartered and exclusively located in Texas.
By Liisa Andreassen | CEO of LaBella Associates (Rochester, NY), a firm with diverse service offerings that can address any aspect of the built or natural environment.
By Mark Zweig | If you’re not doing a good job with these, you’re losing an opportunity to further your culture and to provide meaningful motivation to your employees.
By Kenneth Fulmer | AEC firm leaders must actively support and empower female employees so their visibility does not vanish in the remote workplace.
By Julia DeFrances | Committees give employees a chance to lead, contribute, effect change, and make an impact beyond revenue.
By Jane Lawler Smith | When it comes to our clients, employees, and brand, are we competing like AEC professionals or acting like Family Feud contestants, simply guessing at answers?
By Liisa Andreassen | President of Dewberry (Fairfax, VA), a nationwide planning, design, and construction firm with more than 50 locations and more than 2,000 professionals nationwide.
By Callum Roxborough | Five ways to develop company culture and how taking these steps can improve your firm’s work environment and your business.
By Brian King | Instead, consider regular performance discussions and an annual strategy meeting to set, implement, and evaluate goals and initiatives.
By Chad Clinehens | Use this data to inform your firm’s strategy and keep employee sentiment high.
By Chad Coldiron | Whatever your role is at work or in life, showing others respect is always a good way to build a great relationship.
By Susan Miller | Developing an internship program will build your firm’s talent pipeline and develop future leaders.
By Carol Martsolf | What better way to show top talent that you care about their futures than to invest in those futures?
By Tim Schroeder | By focusing on teams, you could deepen employee engagement, enhance communication, and improved your firm’s agility.
By Tim Schroeder | Grow your team’s empathy by embracing a culture of feedback, realigning your perspective to view feedback as an opportunity, and becoming coachable.
By Tim Schroeder | Making incremental changes to pay attention to what’s important to your people and rallying your team behind a common goal could lead to astonishing results.
By Liisa Andreassen | President and principal of Jordan and Skala Engineers (Norcross, GA), a firm that has delivered quality engineering services to its clients for more than 65 years.
By Matt Hoying | Young (or less experienced) engineers and designers may lack construction experience. Fast track their learning with these approaches.
By Christina Zweig Niehues | What’s the same and what’ll never be the same again for AEC firms’ policies, procedures, and benefits?
By Tom Godin | Like Wheel of Fortune’s most strategic letters, there are aspects of AEC firm operations that nearly always merit attention.
President and CEO of Blueline (Kirkland, WA), a firm that’s committed to building relationships, enhancing communities, and improving lives.
FAYETTEVILLE, Ark. (May 21, 2021) –Zweig Group is proud to announce the winners of the 2021 Best Firms To Work For Awards, the largest employee experience survey in the architecture, engineering, environmental, planning, and construction...
By Stephanie Warino | To be successful, firms must find their “blue ocean” of uncontested market space.
By Kyle Ahern | A good, standardized parental leave policy is a major benefit that can set your firm apart.
By Sara Parkman | President of Shive-Hattery (Cedar Rapids, IA), a multi-disciplinary architecture and engineering firm that recognizes the power of design in transforming the human experience.
By Wendy Culver | ERGs to get your people involved to make changes from the heart of your organization, rather than being imposed from the top down.
CEO and president of SEH (St. Paul, MN), a firm that’s simplifying the world’s complex challenges by designing better places, engineering clean water, and renewing infrastructure.
By Chad Clinehens | 2021 is looking to be a year of increasing freedom, control, and opportunity.
PDR President and CEO, Lauri Lampson discusses the workplace of the future and how the pandemic has accelerated the evolution of workplace design.
Positively impact your firm’s retention rates by turning abstract ideas into actionable goals.
CEO of Olsson (Lincoln, NE), an employee owned 1,300-person firm that is working to leave the world better than they found it.
Clients appreciate the opportunity to sit down, free from distraction, and candidly discuss what is going well and where there is room for improvement.
If your firm has the following characteristics, the more likely an ESOP is a good and viable option for your firm.
Chairman and CEO of Nabholz (Conway, AR), a 1,200 person multi-discipline, employee-owned firms whose name has been synonymous with integrity since its founding in 1949.
Zweig Group, a leading provider of advisory services, research, and education for the AEC industry, announced that Calvin T. Ladner, late President and CEO of LJA Engineering, was awarded the 2020 Jerry Allen Courage in...
By Christina Zweig Niehues | Celebrate the present, and focus on extreme flexibility and radical empathy going forward.
Leaders from Zweig Group’s top five Hot Firms talk about what they attribute their success to.
From training your staff to making sure your firewall is up-to-date, it’s important that you take action to protect your firm’s data, your clients’ data, and your network from cyberattacks.
The Client Experience Podcast presents its 5th episode featuring Blake Godwin (Client Savvy), Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy) along with Chad Clinehens, CEO, Zweig Group. In this episode, Chad joins in...
President of Shield Environmental Associates (Lexington, KY), a full-service engineering and environmental consulting firm that seeks solutions of distinct value.
Zweig Group, a global leader in products and services to the AEC industry, announced an expanded research effort to help AEC firms gather and analyze valuable employee data. Because the COVID-19 crisis has significantly impacted...
By John Bray | Connect with your people and bolster your business so you come out of this pandemic stronger on the other side.
AEC Leaders – Now is the perfect time to give yourself and the workings of your firm some needed attention. Our research shows and the stories confirm that many of you have been so busy...
For firm leadership, marketing may not always be top of mind. For your marketing staff, it is. Make sure they have a seat at the table.
WATCH HERE PROGRAM DESCRIPTION: Zweig Group's research shows that recruiting and retention are the #1 challenges AEC firms have faced in the last few years. With a shortage of design and construction professionals - at...
Good client service is not complicated; it’s just not always easy to maintain. However the benefits we reap are well worth the effort.
Implementing a formal, systematic safety program will benefit you, your employees, your clients, and your greater community.
Leaders of employee-owned firms must focus on people, transparency, and vision to achieve long-term success.
Thankful organizations will grow with engaged employees, loyal clients, trusted partners, and supportive communities.
Many people can be apprehensive when faced with new technology. It’s important to address their fears and to have a plan for successful implementation.
By Chad Clinehens | Use these tips to achieve long-term results in a short-term world.
“If you approach feedback from the standpoint that you are trying to help your people – even if it is negative – most will appreciate you.”
President of Baldridge & Associates Structural Engineering, a full-service structural engineering and forensic consulting firm based in Honolulu, Hawaii.
The World Health Organization just redefined burnout and classified it as an “Occupational Phenomenon.” So, what’s next?
Leaders of employee-friendly firms talk about how being a Best Firm affects recruiting, culture, and opportunities.
Do you want to survive the next year, the next recession, and the ongoing reset of the workplace, the marketplace, and the recruiting space?
Do you want to survive the next year, the next recession, and the ongoing reset of the workplace, the marketplace, and the recruiting space?
President of JBCI, a small, but venerable, repair and restoration firm based in Philadelphia.
President of Reaveley Engineers, a national structural engineering firm based in Salt Lake City, Utah.
“We need everyone’s talents. And we especially need those with a tremendous amount of experience, contacts, and proven skills.”
A culture of employee empowerment will define innovative, leading organizations in the years to come.
President of Ampirical (Best Firm Multi-discipline #21 for 2018), a 200-person firm on the north shore of Lake Pontchartrain.
If you want to run a successful firm, there are employees you just have to keep. But in other instances, turnover can be a good thing.
By Kyle Ahern | Employees at AEC firms say they need ample opportunities to learn and train. My advice is to give them what they’re asking for.
If you’re like the rest of us, your firm is busy. But as the projects and revenue pour in, so do plenty of problems that you’ll have to deal with.
As firms suffer from a shortage of experienced design and construction professionals, the industry finds itself in the middle of a talent war.
Founder and CEO of Wright Engineers (Best Firm #1 Structural for 2018), a Vegas-headquartered firm where perfection is the goal but excellence is tolerated.
In our industry, diversity and inclusion are dawning, so seize the day by incorporating an open mindset throughout your firm.
“If we know recruiting and retention are the biggest challenges and our employees are telling us that training and development are the solution, isn’t the investment in a training program at your firm worth it?”...
When your firm hires a young person to fill a newly created position, make sure you give them the support they need to grow into their role. Starting a new job is intimidating. But starting...
President, Choice One Engineering Corp. (Best Firm Civil #2 for 2018), a 45-person firm based in Dayton, Ohio. By Richard Massey Managing Editor “Work-life balance is a phrase thrown around a lot, but we believe...
President, Choice One Engineering Corp. (Best Firm Civil #2 for 2018), a 45-person firm based in Dayton, Ohio. By Richard Massey Managing Editor “We had been planning for our transition for seven years, and though...
Ditch the ego, the fancy title, and the unnecessary rules. Instead, be the spark that inspires your team members to follow their passions. If you are a manager, you have people following your orders. If...
Founder of The Rock Brook Consulting Group, PA (Best Firm Multi-discipline #58 for 2018), a 48-person firm based in Monroe Township, NJ. By Liisa Andreassen Correspondent “We are always looking to improve our benefits,” DeMarco...
Everything feels different. Three weeks after the 2018 Hot Firm & A/E Industry Awards Conference in Dallas, our team is still on a high. Fueled by positive feedback, a wealth of exciting ideas for Las...
If you haven’t created a culture of cyber security, you’re asking for big trouble, like long-term damage to your firm’s reputation. Protection from cyberattacks involves much more than firewalls and encrypted passwords. Of course, these...
Understanding what fans their flames and what douses their embers will foster a more productive and fulfilling environment for everyone. Editor’s note: This top eight list was borrowed from Tony Morgan, chief strategic officer and...
Davis Construction (Rockville, MD), a 400-person general contracting construction firm, won first place in the Website category of Zweig Group’s 2017 Marketing Excellence Awards. Davis Construction launched a completely new website early in 2016. Stepping...
Banish profit centers in small to midsize firms. Focus on your people by letting each do what each is best qualified to do. An engineering, architecture or planning professional services firm can be very successful...
Finding and keeping good people is the number one problem AEC firms have today. And it will get worse if any of the predictions are true about the demand for talent and the lack of...
While I am a big believer in promoting from within – it’s essential, really, if you want to have any kind of cultural consistency over time, not to mention that it’s more economical – it’s...
President and CEO of Pennoni (Hot Firm #48 for 2016), a 1,250-person engineering firm based in Philadelphia, Pennsylvania. By Liisa Andreassen Correspondent “One recommendation for leadership in a firm is a better working knowledge in...
Depending on why they left – and what they did while they were gone – it might be a good idea to welcome them back into the fold. It’s not uncommon when sorting through a...
CEO and chairman of Mead & Hunt (#82 Hot Firm for 2017), a 592-person national firm offering services in planning, design, architecture, and engineering. By Liisa Andreassen Correspondent “There is something to be said for...
President and CEO of Stonebrooke Engineering (Best Firm Civil #41 for 2017), based in Burnsville, Minnesota. By Liisa Andreassen Correspondent “We have found that ‘growing’ our employees has been much more successful than bringing in...
Co-founder, president, and CEO of P2S Engineering, Inc. (Best Firms To Work For Multi-discipline #8 and Hot Firm #27 for 2017), a consulting engineering firm in Long Beach, CA. By Liisa Andreassen Correspondent “The belief...
Some people think of it as a four-letter word, but when accountability is backstopped by reasonable policies, it can make your business better. If there is one issue that I have heard repeatedly in working...
Fight the brain drain by reducing burnout, building resilience, and making sure employees are empowered and engaged. Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the...
Employees can help attract, recruit, and retain great talent in a tight labor market, so look to them as an augment for HR. A steady stream of job postings for engineers, architects, and construction workers...
In an environment where innovation is the driving force, you need a space that allows for inspiration, ideation, and implementation. We are quickly entering a new era. And it comes with new problems. A small...
One of the best things we can do as leaders is create more leaders, but to be effective, the effort must be deliberate. It’s a rare organization that succeeds without a solid succession plan identifying...
Davis Construction (Rockville, MD), a 400-person general contracting construction firm, won first place in the Website category of Zweig Group’s 2017 Marketing Excellence Awards. Davis Construction launched a completely new website early in 2016. Stepping...
Keeping a good team together requires lots of maintenance, great perks and benefits, and the willingness to toss out the bad apples. I get asked the same question all the time – how do I...
President of LJA Engineering (Hot Firm #2 for 2016), the largest employee-owned civil engineering firm in Houston (600-plus employees). By Liisa Andreassen Correspondent Ladner has more than 35 years’ experience in civil engineering serving both...
CEO of HGA (a multiple Hot Firm award winner), a national, 750-person integrated architecture, engineering, and planning firm based in Minneapolis. By Liisa Andreassen Correspondent “Our most successful proposals help the client visualize the journey...
President and CEO of Ghafari, a big Michigan firm, has broadened its services, allowing it to weather tough times and maintain an era of growth. By Liisa Andreassen Correspondent As president and CEO of Ghafari...
Research shows that a good onboarding program is the best way to keep the people you hire, and save a chunk of change on recruitment and training. The process of accepting a job seems much...
Hiring good people isn’t easy, and hanging onto them is just as difficult. When you find the right person, offer an excellent benefits package. By Gale Associates Inc. Best Firm #4 Multidiscipline for 2016 Recruitment...
Florida multidiscipline firm Kisinger Campo and Associates, with four decades under its belt, knows how to treat clients and employees. By Liisa Andreassen Correspondent Kisinger Campo and Associates (Tampa, FL), a multidisciplinary engineering firm of...
Inaugural ‘Work Travel & Reimbursement Spotlight Survey’ available at pre-publication pricing Digital Publication Shows Who Will, Won’t Prepay for Employees’ Personal Travel Zweig Group, the architectural, engineering, planning, and environmental construction industry’s go-to resource for...
Digital publication shows who will, and won’t prepay for employees’ personal travel. Zweig Group has released the first of its Spotlight Surveys series, Work Travel & Reimbursement. This full-color digital product offers an in-depth look...
You may have an “open door” policy as a CEO or manager, but you could still be seeing your firm through rose-tinted glasses. If you want to grow, are having a hard time recruiting or...
Rapid hiring during the recovery has changed the complexion of many firms The rapid recovery in the A/E industry has led to unprecedented growth for many firms. Most firms have rebounded, surpassing their pre-recession revenue...
Smith Seckman Reid, Inc. (Nashville, TN), a 375-person engineering firm, is the fifth place winner in the Online Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for its new website. SSR leadership wants to...
TEECOM (Oakland, CA), a 50-person low-voltage engineering firm, is the first place winner in the Online Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for its website redesign. In 2013 clients expressed that, based...
Top ranking AEC firms have positive organizational cultures, provide employees with the tools they need to be successful, and foster open communication. How do you get your firm to a place where every one of...
As hiring picks up in 2015, make sure you are taking all factors into consideration, Mark Zweig writes. Some years ago, I got a call from a good client and friend of mine. He ran...
Several things happen when a new person joins your firm. Don’t scare them away. This term seems to have come into popular usage among HR folks lately, referring to how a firm brings a person...
Press Release: May 3, 2011 FAYETTEVILLE, Ark. (May 3, 2011) –New evidence points to a brightening mood among the leaders of design firms, with bonuses, raises and incentives now poised to make a comeback. A...
Although there have been many compensation-related articles over the years in the pages of The Zweig Letter, I thought perhaps it was time to clearly articulate my own strategies for compensating employees in A/E/P and...
Just about anything you read nowadays for our business mentions the top concern of firm owners everywhere is finding and keeping good people. Finding good people is never easy. Nor is it the topic of...
Before sitting down last week for a meeting with one of our PhD students— a German fellow named Sven— we both agreed that we’d like some coffee first. I asked Sven if he wanted to...
What a difference one year makes, huh? Things have gone from an employee-driven job market to an employer-driven one. Nevertheless, if you get out there and talk with the folks in the trenches, you may...
Mike Fruitwood, seven months into the job of COO of his firm, shook his head. “How are we ever going to build this company if we can’t get our act together on scheduling?” he wondered...
It’s becoming more apparent to me every day that human resources management as we know it needs a total overhaul. Many human resources experts (staff and consultants) are perpetuating bad advice, and the typical A/E/P...
With all of the employment-related pressures that firms face today, it’s getting harder and harder to figure out what you really need to pay somebody to do a given job. There are so many ways...
One thing I know about smart people—they hate being treated like children. It’s insulting and demeaning. Unfortunately, we routinely see owners and managers of A/E/P and environmental firms who do just that to their employees....
Anyone who studies human behavior in business organizations can tell you that confidence is a critical quality for leaders to have. This certainly applies to A/E/P and environmental consulting firms. When the leader is confident,...
I’ve received several calls asking me if I had seen a recent article that appeared in The Wall Street Journal (November 21, 1996) on performance appraisals. Evidently, it is causing quite an uproar in the...
If you’re anything like me, you hate to fire people. It’s at the top of my “least desirable activities” list, above even performance appraisals, collection calls, cold calls, and dental extractions. Most halfway-decent folks feel...
Practically any firm that makes money in the A/E/P or environmental business does so by getting a superhuman effort out of its staff. You just can’t do it with everyone working only 40 hours a...
What’s the best way to motivate staff people? When faced with that question, most firm principals think about what to give them. The experts tell us to pay spot bonuses for an effort that goes...
In seven years at XYZ Engineers, Bill Jones had become one of the firm’s most dependable project managers. Bill’s jobs always made money, and his clients loved him. Unfortunately, XYZ had gone through three bad...