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Search results

10 results found for “effective feedback”

Surveys & Reports
Learning & Events
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Surveys & Reports

Learning & Events

Posts

  • When the blueprint changes

    When the blueprint changes

    May 31, 2026

    By Heather Applegate | Strong change management turns disruption into momentum by aligning leadership, reducing uncertainty, and helping people stay oriented through transition.

    Read
  • TZL Podcast: Sondra Rotty

    TZL Podcast: Sondra Rotty

    May 29, 2026

      “Say yes as much as you can when you’re young so that you can balance things a little better when you’re older.” Sondra Rotty Sondra Rotty is the newly elected president and COO of...

    Read
  • The curious case of the unanswered message

    The curious case of the unanswered message

    May 24, 2026

    By Kraig Kern | An observation on modern communication, efficiency, and the messages that quietly disappear.

    Read
  • Meaningful engagement

    Meaningful engagement

    May 10, 2026

    By Gina Rodriguez | In AEC, expertise builds credibility, but engagement is what creates trust, strengthens relationships, and drives better outcomes.

    Read
  • Dealing with the skeptic

    Dealing with the skeptic

    March 22, 2026 | Mark C Zweig

    By Mark Zweig | High-performing skeptics can sharpen decisions or quietly poison culture – the difference lies in how leaders engage them.

    Read
  • The hybrid hangover

    The hybrid hangover

    March 15, 2026

    By Julia Moroney | AEC firms must protect flexibility without sacrificing mentorship and visibility for young leaders.

    Read
  • Culture is the strategy

    Culture is the strategy

    March 01, 2026

    By Srividhya Viswanathan | By prioritizing leadership, trust, and accountability, organizations can build teams that not only achieve their goals but thrive together.

    Read
  • Why have a strategic plan?

    Why have a strategic plan?

    February 15, 2026 | Ezequiel Tovar

    By Ezequiel Tovar | Strategic planning transforms vision into execution by aligning leaders, empowering employees, and funding growth with intention.

    Read
  • Performance appraisals are mostly a waste of time

    Performance appraisals are mostly a waste of time

    February 15, 2026 | Mark C Zweig

    By Mark Zweig | Annual performance reviews fail AEC firms because real leadership requires continuous feedback, not once-a-year management theater.

    Read
  • Ways to win more new business

    Ways to win more new business

    January 25, 2026

    By Matt Cooper | Repeat clients keep AEC firms stable, but winning new work is what determines long-term growth and resilience.

    Read
  • The belonging blueprint

    The belonging blueprint

    January 18, 2026

    By Ricardo Jesus Maga Rojas | In today’s AEC talent market, belonging may matter more than pay, perks, or policies in keeping young professionals.

    Read
  • Raising the bar as a new manager

    Raising the bar as a new manager

    January 11, 2026 | Mark C Zweig

    By Mark Zweig | Focus on these things to be more effective when it comes to raising standards for performance.

    Read
  • The snap judgement

    The snap judgement

    November 09, 2025 | Daryl Simons Jr

    By Daryl Simons Jr. | Rethinking first impressions creates fairer decisions, stronger relationships, and lasting benefits for candidates and firms.

    Read
  • Creating an AI company policy

    Creating an AI company policy

    October 05, 2025

    By Erik Stroemberg | Practical insights and recommendations for creating, communicating, and maintaining an effective AI policy.

    Read
  • The power of showing up

    The power of showing up

    August 24, 2025 | Shirley Che

    By Shirley Che | From fees to client care, lessons learned from a season of conferences highlight growth, adaptability, and connection.

    Read
  • Building a winning team: Kevin Johnson

    Building a winning team: Kevin Johnson

    August 24, 2025

    By Liisa Andreassen | President of TPD, Inc. (Pottstown, PA), a consulting engineering firm specializing in transportation engineering and related environmental and construction services.

    Read
  • Unlocking true potential

    Unlocking true potential

    July 06, 2025

    By Adam White | Meaningful employee growth goes beyond trainings and workshops – it takes time, trust, feedback, and a clear path forward.

    Read
  • Changeups and curveballs

    Changeups and curveballs

    June 15, 2025

    By Greg Sepeda | By taking lessons from the dugout, we can better handle change – turning challenges into opportunities, and transitions into a winning season.

    Read
  • Shaping the future: April Barkasi

    Shaping the future: April Barkasi

    June 01, 2025

    By Liisa Andreassen | President and CEO of Cedarville Engineering Group (Pottstown, PA), a civil and environmental design-build firm that delivers value through innovation.

    Read
  • Where to find Zweig Group this summer

    Where to find Zweig Group this summer

    May 18, 2025 | Mailena Urso

    By Mailena Urso | The Zweig Group team is hitting the road to share fresh insights on how AEC firms can stay ahead.

    Read
  • Reclaim your calendar

    Reclaim your calendar

    May 18, 2025

    By Kraig Kern | Packed calendars hurt productivity, but smarter meeting habits can help AEC professionals reclaim focus time and boost meaningful work.

    Read
  • How you communicate matters

    How you communicate matters

    April 27, 2025 | Anna Kendall

    By Anna Kendall | Effective internal communication plays a crucial role in shaping employee morale during times of significant change.

    Read
  • Building bridges before breaking ground

    Building bridges before breaking ground

    April 27, 2025

    By Hugh Smith | Community outreach and engagement are foundational to the success of any project.

    Read
  • More than a feeling

    More than a feeling

    April 20, 2025 | chad clinehens pe

    By Chad Clinehens | Firms that prioritize employee experience data see higher retention rates, improved collaboration, and greater innovation.

    Read
  • Big game strategy

    Big game strategy

    April 20, 2025

    By Mercedez Thompson | As our industry and client expectations evolve, so must our strategies for winning complex, high-stakes project pursuits.

    Read
  • Why culture matters

    Why culture matters

    April 13, 2025

    By Laura Poteat | Effective cultural integration during a firm acquisition lays the foundation for a thriving, resilient organization.

    Read
  • Demystifying ownership transition

    Demystifying ownership transition

    March 23, 2025

    By Shelby Harvey | Ignoring the elephant in the room won’t make it go away, but it might be what pushes your top talent to leave.

    Read
  • From imposter to Rising Star

    From imposter to Rising Star

    March 16, 2025

    By Michael Makris | Early to mid-career professionals can overcome burnout and imposter syndrome with support from leadership, mentorship, and proactive career engagement.

    Read
  • Building trustworthy relationships

    Building trustworthy relationships

    March 16, 2025

    By Duncan Robertson | When we intentionally build connections focused on authenticity, we create healthy, long-lasting relationships that drive a return-on-investment.

    Read
  • TZL Podcast: ElevateAEC - Culture Shock: How to Keep Your Company Vibes Alive

    TZL Podcast: ElevateAEC - Culture Shock: How to Keep Your Company Vibes Alive

    February 27, 2025

    The conversation dives into the importance of maintaining a vibrant company culture in the face of evolving work environments. They highlight how, despite the chaos that keeps everyone up at night, there are strategies to...

    Read
  • Client experience starts within

    Client experience starts within

    February 23, 2025

    By Kathy Nanowski | A strong employee experience leads to a stronger client experience, ensuring sustainable success and differentiation in the market.

    Read
  • Standout leadership: Tim Schroeder

    Standout leadership: Tim Schroeder

    February 09, 2025

    By Liisa Andreassen | President of Neumann Monson Architects (Iowa City, IA), a firm that creates exceptional spaces for living, working, learning, and playing.

    Read
  • Strategies for success as tech advances

    Strategies for success as tech advances

    January 26, 2025

    By Matt Gross | Build success by fostering strong culture, investing in people and infrastructure, prioritizing cybersecurity, and planning strategically.

    Read
  • From contributor to people leader

    From contributor to people leader

    December 29, 2024

    By John Butt | The transition from being an individual contributor to a people leader is a significant milestone in a professional’s career – but it can also come with many challenges.

    Read
  • Building better teams

    Building better teams

    December 08, 2024 | Kyle Ahern

    By Kyle Ahern | Managers who build trust empower employees to be more receptive to feedback and more motivated to improve.

    Read
  • The power of job costing

    The power of job costing

    November 10, 2024

    By Stuart McLendon | This process improves team coherence and speed in addition to enhancing revenue per man-hour.

    Read
  • Taking the lead

    Taking the lead

    October 27, 2024

    By Lynn Bruns | Strategic investment in leadership development is crucial for accelerating business goals, increasing profitability, and improving recruitment and retention.

    Read
  • Managing across generations

    Managing across generations

    October 13, 2024

    By Katherine Wilczek & Ceclia Martin-Smith | While it can be helpful to use generational trends to inform your management practices, it is most important to get to know your employees as individuals. 

    Read
  • Addressing generational differences

    Addressing generational differences

    September 29, 2024

    By Sarah R. Adams-Slominski | Team leaders can more effectively manage employees of all ages through strategic communication practices.

    Read
  • Building a foundation of trust

    Building a foundation of trust

    September 15, 2024

    By Amy Patel | Building trust through clear communication, effective management, and personal attention is crucial for successful large-scale project teams.

    Read
  • An operations team to build the future

    An operations team to build the future

    August 25, 2024

    By Anastasia Welch | Transforming team dynamics and strategies for improved leadership skills, operations, and project implementation, leading to business success.

    Read
  • Leading effective virtual meetings

    Leading effective virtual meetings

    August 25, 2024

    By Victoria Verlezza | By implementing these strategies, you can lead virtual meetings that are more inclusive, engaging, and conducive to collaboration among participants.

    Read
  • Sniffing out the narcissist

    Sniffing out the narcissist

    August 11, 2024 | Jeremy Clarke

    By Jeremy Clarke | Spot these devastating hires before they sabotage your team.

    Read
  • Recruiting for success: Lacy Kiser

    Recruiting for success: Lacy Kiser

    July 28, 2024

    By Liisa Andreassen | Chief administrative officer at UES (Orlando, FL), a privately held, rapidly growing engineering and consulting firm and No. 1 Hot Firm four years in a row.

    Read
  • Elevating board collaboration

    Elevating board collaboration

    July 21, 2024 | ying liu leed ap bd c

    By Ying Liu | Five essential practices you can use to actively engage board members and forge invaluable business partners.

    Read
  • Lessons from the parenting trenches

    Lessons from the parenting trenches

    July 07, 2024

    By Sam Graves | Effective team management involves setting clear expectations, equipping and empowering members, and fostering engagement and evaluation.

    Read
  • Challenge the status quo

    Challenge the status quo

    June 16, 2024 | Mark C Zweig

    By Mark Zweig | Entrepreneurship is all about seeing and doing things differently from everyone else, so maybe you should be more questioning of the status quo.

    Read
  • From disgruntled client to raving fan

    From disgruntled client to raving fan

    May 26, 2024

    By Leisbel Lam | Having a service recovery mindset in your projects is essential in order to keep your organization’s sustained competitive advantage.

    Read
  • Nurturing a supportive work culture

    Nurturing a supportive work culture

    May 19, 2024

    By Victoria Verlezza | Supportive leaders who prioritize communication and psychological safety can foster a positive work environment where employees feel valued and motivated.

    Read
  • Building your own GPT

    Building your own GPT

    April 28, 2024 | Kristin Kautz CPSM

    By Kristin Kautz | AI assistants empower personalized and effective support that will save time and money, and enhance creativity and quality.

    Read
  • Performance management

    Performance management

    April 28, 2024

    By John Butt | This strategy empowers leaders to align their teams with organizational goals, provide feedback and recognition, and foster a culture of growth.

    Read
  • A performance coaching culture

    A performance coaching culture

    April 21, 2024

    By Samantha Boeck | This type of culture drives people to compete at their best, challenges everyone on the team, and pushes boundaries to elevate the entire game.

    Read
  • Things I’ve been wanting to say

    Things I’ve been wanting to say

    April 14, 2024 | Mark C Zweig

    By Mark Zweig | Unspoken thoughts about business coaching, writing skills, phone disconnection, and more.

    Read
  • Strategic employee experience

    Strategic employee experience

    April 07, 2024 | Kyle Ahern

    By Kyle Ahern | Prioritizing EX is a strategic imperative for firms looking to thrive in an increasingly competitive landscape.

    Read
  • The role of a supportive manager

    The role of a supportive manager

    April 07, 2024

    By Safa Kamangar | By applying these principles, a manager can become a source of inspiration, guidance, and stability for their team members.

    Read
  • Approach change at the individual level

    Approach change at the individual level

    March 31, 2024

    By Stjepan Mikulić | This approach ensures the foundation of change is built on a solid understanding of human behavior, enabling more sustainable firm-wide implementation.

    Read
  • Be the best loser

    Be the best loser

    February 18, 2024

    By Tyler Suomala | Losing out on a bid could present you with an opportunity to turn a “not this time” into fuel for your pipeline and processes.

    Read
  • Retaining working moms in AEC

    Retaining working moms in AEC

    December 10, 2023

    By Rachel Wilde | By engaging working mothers in the workplace effectively, we can help retain top talent in our industry and create a better tomorrow for our daughters.

    Read
  • Do we effectively deal with our people?

    Do we effectively deal with our people?

    October 15, 2023 | Mark C Zweig

    By Mark Zweig | AEC firms must do better with delivering feedback and rewarding exceptional people, or risk losing their highest performers.

    Read
  • Emotionally intelligent leadership

    Emotionally intelligent leadership

    August 27, 2023

    By Leisbel Lam | We need to strive for a leadership style that is centered on emotional intelligence and finding common ground, connection, and growth within our teams.

    Read
  • Bacon’s Law of project management

    Bacon’s Law of project management

    July 30, 2023

    By Houston Matthews | If your team can keep communication at the forefront of all of your projects, you’re sure to be a success.

    Read
  • Onboarding for success

    Onboarding for success

    June 04, 2023

    By Conrey Guy | A standardized onboarding process is critical for the overall success of any organization, but especially in our industry.

    Read
  • Leading growth: Greg Riley

    Leading growth: Greg Riley

    June 04, 2023

    By Liisa Andreassen | President of Schaefer (Cincinnati, OH), a firm that provides all aspects of structural engineering across a broad range of projects and industries.

    Read
  • Telling stories with data

    Telling stories with data

    May 28, 2023

    By Raoul Rañoa | There are various techniques and tools you can use distill complex data into digestible and actionable insights.

    Read
  • Save energy for the rollout

    Save energy for the rollout

    May 14, 2023

    By Ashley Heinnickel | Dedicate time and energy to your rollout to ensure the best possible outcome when launching a new strategic initiative.

    Read
  • Thoughtful leadership: Elizabeth Leber

    Thoughtful leadership: Elizabeth Leber

    May 14, 2023

    By Liisa Andreassen | Managing partner at Beyer Blinder Belle Architects and Planners (New York, NY), an award-winning architecture, planning, and interiors firm.

    Read
  • Succeeding as a young professional

    Succeeding as a young professional

    May 07, 2023

    By Cindy Sevilla Esparza | As long as learning is at the forefront of your goals, these skills will help you reach your career milestones.

    Read
  • Cultivating unicorns

    Cultivating unicorns

    April 09, 2023 | justin smith se pe mba

    By Justin Smith | Instead of waiting for the perfect project manager to appear, invest in developing these valuable professionals within your firm.

    Read
  • How to define and nurture your firm’s “virtuous cycle”

    How to define and nurture your firm’s “virtuous cycle”

    April 09, 2023

    By Eric Wilson | With the right set of values and organizational alignment, you may find yourself in a positive feedback loop where shared principles guide you toward collective goals.

    Read
  • What they don’t teach in school

    What they don’t teach in school

    March 19, 2023

    By Reid Poling | As much as school can and does teach you, there are some lessons that can only be  learned “on the job.”

    Read
  • Building trust with your team

    Building trust with your team

    March 12, 2023

    By Keyan Zandy | It’s critical to take the time to develop your trust-building skills. You, your teams, and the projects you are all working on together will only benefit.

    Read
  • Creating lasting change: Jim Stephenson

    Creating lasting change: Jim Stephenson

    March 05, 2023

    By Liisa Andreassen | President and CEO of CHA Consulting (Albany, NY), an innovative, full-service engineering consulting and construction management firm.

    Read
  • Change management and relationships

    Change management and relationships

    February 19, 2023

    By John Shaw | Communication and relationships are the greatest driving forces in success or failure during a change journey.

    Read
  • Knowing what to change and what not to

    Knowing what to change and what not to

    February 12, 2023 | Mark C Zweig

    By Mark Zweig | There are steps you can take that will make it more likely your company will adapt to change successfully over time.

    Read
  • Staying true: Kaley Konecny

    Staying true: Kaley Konecny

    February 05, 2023

    By Sara Parkman | Human resources director at CORE Consultants, Inc., a professional services firm that empowers its people to thrive at home, at work, and in their community.

    Read
  • Actions speak louder than words

    Actions speak louder than words

    November 27, 2022 | Kyle Ahern

    By Kyle Ahern | Gathering data on your employees’ experience is the first step, then you have to create action items to effect positive change.

    Read
  • Sorry, not sorry

    Sorry, not sorry

    November 06, 2022

    By Janki DePalma | Pay attention to who apologizes and when, and work to create an environment of psychological safety within your firm.

    Read
  • Making an impact: Mauro Comoli

    Making an impact: Mauro Comoli

    November 06, 2022

    By Liisa Andreassen | Project director at OBMI (Miami, FL), a leading global master planning, architecture, and design firm that has been creating timeless spaces for 85 years.

    Read
  • The value of training your people

    The value of training your people

    October 30, 2022

    By David Harvey | When well-trained staff are equipped with the skills needed to do their jobs well, everyone will reap the benefits.

    Read
  • Complete transparency

    Complete transparency

    October 16, 2022

    By Matt Hoying | Open up and embrace full company transparency, not just financial, to enhance your firm’s culture.

    Read
  • Consulting for the forest, not the trees

    Consulting for the forest, not the trees

    September 25, 2022

    By Kollan Spradlin | A broader view of client objectives allows us to add value and, in some cases, recategorize isolated projects into stepping stones that line the path to the client’s ultimate goal.

    Read
  • What do they really think?

    What do they really think?

    September 18, 2022 | Lindsay Young CPSM

    By Lindsay Young | Knowing what people really think will help you grow your business and serve your clients even better than you already do.

    Read
  • Are you a manager or a leader?

    Are you a manager or a leader?

    September 11, 2022

    By Linda Schulte | When your team views you as a leader and not just a manager, they will work much harder and be willing to go the extra mile when necessary.

    Read
  • Success from anywhere

    Success from anywhere

    August 07, 2022

    By Peter Atherton | If we can establish trust, clearly communicate what winning looks like, and have a unifying mission and vision, we will never need to limit our success to any location.

    Read
  • A work family: Tony Casagrande

    A work family: Tony Casagrande

    May 08, 2022

    By Liisa Andreassen | President of Campos Engineering (Dallas, TX), an MEP engineering, testing, adjusting and balancing, and commissioning firm.

    Read
  • Measure what matters

    Measure what matters

    May 08, 2022 | justin smith se pe mba

    By Justin Smith | There is a disconnect between the training and skills that firms want and need for their project managers and what they provide.

    Read
  • Colleagues first: Ginger Scherbarth

    Colleagues first: Ginger Scherbarth

    April 17, 2022

    By Liisa Andreassen | Chief people officer at HEAPY (Dayton, OH), a nationally recognized leader in sustainable and resilient engineering design.

    Read
  • Evolving through change

    Evolving through change

    February 20, 2022

    By Blake Calvert | Listen to employees, communicate strategically, embrace a growth mindset, and eliminate drama to help employees let go of negativity and thrive through change.

    Read
  • Finding the right fit

    Finding the right fit

    February 13, 2022 | justin smith se pe mba

    By Justin Smith | Training is an investment with big payoffs, so do your research when determining the best fit for your firm.

    Read
  • A new work environment

    A new work environment

    January 30, 2022

    By Michael Britt | It’s important to examine how your company can maintain culture and continue strategic growth in a new work environment.

    Read
  • Listen to the science

    Listen to the science

    January 16, 2022 | justin smith se pe mba

    By Justin Smith | Training opportunities that use the best of both worlds – science and experience – will bring your firm to the next level.

    Read
  • Encouraging and engaging: Darren Conner

    Encouraging and engaging: Darren Conner

    January 16, 2022

    By Liisa Andreassen | President of Dewberry (Fairfax, VA), a nationwide planning, design, and construction firm with more than 50 locations and more than 2,000 professionals nationwide.

    Read
  • Developing company culture

    Developing company culture

    November 28, 2021

    By Callum Roxborough | Five ways to develop company culture and how taking these steps can improve your firm’s work environment and your business.

    Read
  • Going first: Julia Harrod

    Going first: Julia Harrod

    October 24, 2021

    By Liisa Andreassen | President at MWM Design Group (Austin, TX), a firm that continues to embody its founders’ core values of personal integrity, responsibility, and service.

    Read
  • Are you built for growth?

    Are you built for growth?

    October 17, 2021

    By Eduardo Smith | With more work than we can handle and the current recruiting challenges we face, we need to be sure that our organizations have the foundations for sustained growth.

    Read
  • Collaboration consideration

    Collaboration consideration

    October 17, 2021

    By Matt Hoying | Implementing strategies to enhance collaboration can lead to better projects, better productivity, and better profits.

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  • Set the tone: Wayne Swafford

    Set the tone: Wayne Swafford

    September 12, 2021

    President of Lockwood, Andrews & Newnam (Houston, TX), a civil engineering firm that delivers exceptional quality and measurable value for the nation’s infrastructure.

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  • Striving to grow: Kumar Buvanendaran

    Striving to grow: Kumar Buvanendaran

    August 08, 2021

    By Liisa Andreassen | President and CEO of PRIME AE Group (Baltimore, MD), a firm that creates vibrant communities by connecting people and conserving culture and the environment.

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  • Accelerating development

    Accelerating development

    June 20, 2021

    By Montgomery Spillane & Dillon Reio | If you’re willing to go the extra mile to help young professionals grow, they will also go that extra mile for you.

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  • Solutions for your marketing woes

    Solutions for your marketing woes

    June 13, 2021

    By Stephanie Warino | These 10 ideas can increase engagement and create a truly effective doer-seller culture.

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  • Empowering people: Kim Heartwell

    Empowering people: Kim Heartwell

    May 16, 2021

    By Liisa Andreassen | President and CEO of CallisonRTKL, a global firm that has created some of the world’s most successful environments for developers, retailers, investors, institutions, and public entities.

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  • Managing change: Rick Maniktala

    Managing change: Rick Maniktala

    May 02, 2021

    By Liisa Andreassen | President of BranchPattern (Overland Park, KS), a building consultancy dedicated to creating better built environments through its many interwoven specialties.

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  • Collaboration: McKinney & Rossomando

    Collaboration: McKinney & Rossomando

    March 07, 2021

    By Liisa Andreassen | They are the founder and principal of McKinney York Architects (Austin, TX), a certified HUB and WBE that creates beautiful, responsible architecture in a culture of collaboration.

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  • The untapped value of strategic planning

    The untapped value of strategic planning

    March 07, 2021

    By Brian Rice | These three core strategic planning areas have unique opportunities for value depending largely on the culture of your organization.

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  • Increasing your firm’s retention

    Increasing your firm’s retention

    December 13, 2020

    Positively impact your firm’s retention rates by turning abstract ideas into actionable goals.

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  • Personal connections: Brad Strittmatter

    Personal connections: Brad Strittmatter

    December 06, 2020

    CEO of Olsson (Lincoln, NE), an employee owned 1,300-person firm that is working to leave the world better than they found it.

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  • Client success initiative

    Client success initiative

    August 17, 2020

    By Eduardo Smith | It’s more important than ever to stay close to our clients, to understand their changing needs, and to help them achieve their business goals.

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  • Dependable: Doug Jaeger

    Dependable: Doug Jaeger

    August 03, 2020

    President and CEO Ulteig (Fargo, ND), an employee-owned engineering consulting firm with locations in North Dakota, South Dakota, Minnesota, Colorado, Montana, and Iowa.

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  • Turning overhead into revenue

    Turning overhead into revenue

    July 20, 2020

    Marketing has a role in building brands, developing strategies, winning work, and more – and the firms that invest heavily in marketing reap the rewards.

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  • Above and beyond: Gordon Greene

    Above and beyond: Gordon Greene

    July 13, 2020

    Co-founder and executive vice president of Patel, Greene and Assoc. (Temple Terrace, FL), a firm with a mission to elevate their families, communities, and profession.

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  • Balance: Blake Calvert

    Balance: Blake Calvert

    July 06, 2020

    President and CEO of CORE Consultants, Inc. (Littleton, CO), a professional services firm with a unique culture that empowers its people to thrive at home, at work, and in their community.

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  • The importance of communications

    The importance of communications

    June 22, 2020

    By Mark Zweig | If we truly want to elevate our people and help them achieve all they can achieve, we must help them be better communicators.

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  • Getting ahead of the next curve

    Getting ahead of the next curve

    June 22, 2020

    If we want to be in position to effectively respond and even get ahead of the curve, we all need to know what’s likely to come next.

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  • Overcoming ‘Zoom fatigue’

    Overcoming ‘Zoom fatigue’

    May 25, 2020

    By Jamie Claire Kiser | We’re using videoconferencing more than ever, but constant communication isn’t the same as effective communication.

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  • Investing in the future: John Meyer

    Investing in the future: John Meyer

    May 18, 2020

    Founder of edg (New York, NY), a technology-driven firm that leverages the power of software and equipment to deliver higher quality projects in less time.

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  • Difficult conversations

    Difficult conversations

    May 11, 2020

    Changing your mindset and discarding your assumptions allows you to start a dialogue to improve performance, relationships, and model the type of leadership that you want to see in others.

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  • Use this time

    Use this time

    April 27, 2020

    By John Bray | Connect with your people and bolster your business so you come out of this pandemic stronger on the other side.

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  • Adopt a growth mindset

    Adopt a growth mindset

    April 06, 2020

    Learning to learn, praising the process, and reflecting on your progress all point your mind toward the common goal of persistent development.

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  • Support: Paul Greenhagen

    Support: Paul Greenhagen

    March 02, 2020

    President and CEO of Westwood (Minneapolis, MN), a firm that’s been focused on enhancing communities with smart engineering for almost 50 years.

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  • Framing the message

    Framing the message

    February 10, 2020

    Implement these tips to decrease tension and drastically increase the utility of your feedback.

    Read
  • A sustainable future

    A sustainable future

    January 27, 2020

    Charting a sustainable future requires a willingness to critically evaluate your firm and prepare for the year ahead.

    Read
  • Nice girls can finish first, too

    Nice girls can finish first, too

    January 13, 2020

    Women must stop apologizing, speak up, and stand tall if they want to be successful leaders.

    Read
  • Your baby is ugly

    Your baby is ugly

    December 02, 2019

    Successful leaders have to be able to deliver tough messages. Use these six strategies to navigate difficult conversations.

    Read
  • Role model: Randy Regier

    Role model: Randy Regier

    October 07, 2019

    President and principal-in-charge at Taylor Design, an architecture and interior design firm headquartered in Irvine, California.

    Read
  • Building your business

    Building your business

    September 09, 2019

    Use these five strategies to maximize client relationships without leaving your desk.

    Read
  • Ready for change?

    Ready for change?

    August 05, 2019

    Effecting a real-life leadership transition takes years of planning, and the ability to dismiss entrenched perceptions and past assumptions.

    Read
  • Leading while laughing

    Leading while laughing

    July 29, 2019

    It might sound a bit odd, but there’s plenty of things the C-suite can learn from stand-up comedians.

    Read
  • Success as one firm

    Success as one firm

    July 29, 2019

    Connections across teams and offices increase employee engagement and performance, but the connections must be fostered.

    Read
  • Myth busting

    Myth busting

    May 27, 2019

    In terms of feedback, there’s a big difference between what millennials want and what you’ve been told they want.

    Read
  • Outsourcing market research

    Outsourcing market research

    May 13, 2019

    There are plenty of tell-tale signs your AEC firm needs a set of third-party experts to help you achieve your goals.

    Read
  • Land of 10,000 lakes: Jon Chiglo

    Land of 10,000 lakes: Jon Chiglo

    April 29, 2019

    When the veteran transportation engineer changed lanes from the public sector to a private firm, he used his blinker and stepped on the gas.

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  • Identifying opportunities: Bill Inman

    Identifying opportunities: Bill Inman

    April 22, 2019

    President and CEO of Hitchcock Design Group (Best Firm Architecture #7 for 2018), a 35-person landscape architecture firm headquartered in Naperville, Illinois.

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  • You must be present to win

    You must be present to win

    April 08, 2019

    The most successful business developers spend time with their clients, so show up and give them your full attention.

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  • Decision-making: Joe Derhake

    Decision-making: Joe Derhake

    February 18, 2019

    CEO and founder of Partner Engineering and Science, Inc. (Hot Firm #9 for 2018), a 700-plus person engineering and environmental due diligence consulting firm. By Liisa Andreassen Correspondent “There’s no boundary between entry-level and senior-level...

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  • An undervalued asset

    An undervalued asset

    February 04, 2019

    If your firm has a weekly or monthly newsletter, great. But if not, you need to get cracking on that important piece of internal communication. Does your firm have an internal newsletter or some kind...

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  • Curating company culture

    Curating company culture

    January 07, 2019

    It’s a daunting task, but can result in an energized, unified organization that can withstand setbacks while gaining strength. Companies with a highly engaged workforce have seen a 19.2 percent increase in operating income; highly...

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  • Yes, accountability

    Yes, accountability

    November 12, 2018

    Leading through accountability takes a willingness to do a better job at recognizing challenges and accepting feedback toward positive change. Have you ever worked with someone who can’t perform their basic job functions? Have you...

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  • Client feedback

    Client feedback

    October 29, 2018

    It’s not always flattering, but hearing from those you work for and with, and acting on it, is key to improving your products and services. We’ve all become accustomed to, and maybe a little weary...

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  • Conference call: Dave Lubitz

    Conference call: Dave Lubitz

    October 29, 2018

    COO of Aguirre & Fields, LP (Best Firm Multi-discipline #27 for 2018), a 120-person engineering firm based in Houston. By Liisa Andreassen Correspondent “If you haven’t started planning for ownership transition, you’re behind and you...

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  • An elevated experience

    An elevated experience

    October 15, 2018

    Everything feels different. Three weeks after the 2018 Hot Firm & A/E Industry Awards Conference in Dallas, our team is still on a high. Fueled by positive feedback, a wealth of exciting ideas for Las...

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  • Prove it, part 2

    Prove it, part 2

    September 10, 2018

    In yesteryear, leadership could get away with glaring inconsistencies, but these days, young professionals aren’t having it. In my last article, “Prove It,” I explained why organizational trust, employee choice, in addition to path and...

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  • To the point

    To the point

    August 13, 2018

    If you request even a minute of precious time to meet with your firm’s leader, make sure you don’t waste the moment. If there is one thing I have learned growing up in an increasingly...

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  • Rational and emotional

    Rational and emotional

    July 16, 2018

    It’s OK to wrestle with yourself as you chart the path to success. The AEC industry needs its performance metrics and monetary goals, but don’t forget about your heart. Recently I saw a coffee mug...

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  • Conference call: Mark Smolinski

    Conference call: Mark Smolinski

    May 14, 2018

    Principal at G2 Consulting (Hot Firm #67 for 2016), a 75-person geotechnical, geo-environmental, and construction engineering firm based in Troy, Michigan. By Liisa Andreassen Correspondent “As long as the clients are pleased and the revenues...

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  • Leading creative spirits

    May 07, 2018

    Understanding what fans their flames and what douses their embers will foster a more productive and fulfilling environment for everyone. Editor’s note: This top eight list was borrowed from Tony Morgan, chief strategic officer and...

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  • Conference call: Al Barkouli, part 2

    April 02, 2018

    Chairman and CEO of David Evans and Associates, Inc. (Hot Firm #93 for 2016), a 1,000-person engineering firm based in Portland, Oregon. By Liisa Andreassen Correspondent Barkouli joined DEA in 1988 as an engineer-in-training. He...

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  • Conference call: L. Andrew White

    March 05, 2018

    President and CEO of HRP Associates, Inc. (Hot Firm #76 for 2016), a 120-person engineering consulting firm based in Farmington, Connecticut. “Big, bold, rapid changes are exciting and sometimes needed, but well planned, steady change...

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  • You need to know

    March 05, 2018

    When it comes to our projects, we need to know as much as we can to ensure we stay on track for our firm and our clients. There’s a fine line between what we know...

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  • Conference call: David LaVelle

    January 08, 2018

    President and CEO of BKF Engineers (Hot Firm #44 for 2016), a 415-person engineering firm based in Redwood City, California, with 13 offices primarily in Northern California. “It’s easy to get a job, but more...

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  • Conference call: Michael Carragher, part 2

    November 13, 2017

    President and CEO of VHB (Best Firm Civil #23 and Hot Firm #46 for 2017), a 1,400-person firm based in Boston, Massachusetts. By Liisa Andreassen Correspondent “Bottom line, when it’s the right move, and when...

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  • Accelerated learning

    September 25, 2017

    Ditch the lecture-and-listen style of training and replace it with something much more effective – the do-it-to-learn-it style. In the ultra-competitive AEC job market, professional growth is becoming the new perk. Employees and candidates –...

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  • Conference call: Kevin Peterson

    September 11, 2017

    Co-founder, president, and CEO of P2S Engineering, Inc. (Best Firms To Work For Multi-discipline #8 and Hot Firm #27 for 2017), a consulting engineering firm in Long Beach, CA. By Liisa Andreassen Correspondent “The belief...

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  • Accomplishing things through others

    August 28, 2017

    When you think about it, management of the design process for a complex construction project is all about accomplishing things through others. Many different people have to come together to get something done by a...

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  • Conference call: Alan Dostert

    August 14, 2017

    President and CEO of EAPC Architects Engineers (Marketing Excellence #3 Website and #1 Holiday for 2017), a 140-person firm based in Grand Forks, North Dakota. Editor’s note: EAPC, founded in 1967, is celebrating its 50th...

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  • Yes, accountability

    August 07, 2017

    Some people think of it as a four-letter word, but when accountability is backstopped by reasonable policies, it can make your business better. If there is one issue that I have heard repeatedly in working...

    Read
  • In-house assets

    July 24, 2017

    Employees can help attract, recruit, and retain great talent in a tight labor market, so look to them as an augment for HR. A steady stream of job postings for engineers, architects, and construction workers...

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  • Innovation and radical truth

    July 24, 2017

    In an environment where innovation is the driving force, you need a space that allows for inspiration, ideation, and implementation. We are quickly entering a new era. And it comes with new problems. A small...

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  • Conference call: David Gardner

    July 17, 2017

    CEO of Coffman Engineers (#62 Hot Firm for 2016), a 400-person virtual, multi-discipline firm with offices across the West Coast, Alaska, Hawaii, and Guam. By Liisa Andreassen Correspondent “Outside members can act like guests at...

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  • Conference call: Mary Josenhans

    July 10, 2017

    President of WestLAND Group, Inc. (Best Firm #41 Multi-discipline and Hot Firm #45 for 2017), a full-service civil engineering and land surveying firm based in Ontario, California. By Liisa Andreassen Correspondent “It’s important to identify...

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  • Conference call: John Caruso

    May 08, 2017

    President of Passero Associates (Best Firm #5 Multidiscipline for 2016), an 85-person engineering and architecture firm based in Rochester, New York. By Liisa Andreassen Correspondent “There’s lots of calculated risk,” Caruso says. A conversation with...

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  • Time to GRIPE

    May 04, 2017

    You want your firm to be more valuable at the end of the project than it was at the beginning. Start to GRIPE. Many of our clients turn to us for assistance in providing project...

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  • Acquiring an opportunity

    April 17, 2017

    When the company you acquire has better ideas than your firm’s, you have to remain open to change and be willing to learn. Acquisitions help companies in many ways. They enable access to the professional...

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  • Confessions of a millennial

    Confessions of a millennial

    December 14, 2016

    Working with millennials was a hot topic at the recent Hot Firm and A/E Industry Awards Conference. Most researchers define the millennial generation as those born anywhere between 1982 and 2004 (although some sources end...

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  • The anatomy of a (really big) hot dog

    October 31, 2016

    Planning regulations in Johnson City, Tennessee produced a 26-foot bun and frankfurter made of brick, and it’s the talk of the town. By Richard Massey Managing Editor Johnson City is a quaint place of 66,000...

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  • Life events and the sports page

    October 28, 2016

    Empty slogans and tired jargon don’t do the trick. To be a great leader you have to make a personal connection with members of your team. I’ve attended a lot of leadership courses over the...

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  • Get everyone selling!

    October 21, 2016

    Your entire staff can sell the firm, and don’t forget, there’s no such thing as a completely internal role that doesn’t affect the brand. When it comes to business development, professional service firms typically have...

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  • Becoming a blame-free organization

    September 09, 2016

    Blame is a form of punishment that rarely works, and removing it from a firm’s environment will increase productivity and collaboration. Would you rather have an employee change her behavior, become more motivated, or make...

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  • Right place, right time

    September 09, 2016

    The exclusive rights to a new technology launched TerraTherm into a world of contamination – and that’s right where John Bierschenk wanted to be. By Liisa Andreassen Correspondent It all started with research. John Bierschenk,...

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  • Don’t get distracted by peripheral stuff

    September 09, 2016

    In the form of growth, profitability, and important projects, multidiscipline firm based in upstate New York is reaping the benefits of a well-executed ownership transition. By Liisa Andreassen Correspondent In 1977, when Wayne Wegman joined...

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  • Quality is (not) job one

    August 11, 2016

    The marketing of ‘quality’ is ubiquitous in the A/E industry, but oftentimes, the difference between perception and reality can undermine a firm’s brand equity. Many firms are dealing with record high workloads. That translates into...

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  • Break out of your compensation rut

    May 03, 2016

    End-of-year bonuses and evaluations are obsolete. Try monthly or quarterly perks for your staff. It's clear to me that A/E firms are all in a huge rut when it comes to how they pay their...

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  • Think before you hit "send"!

    April 04, 2016

    A few weeks ago, I wrote a short article about how important it is for firm owners to understand the value of their business. The point of the piece was to address the real threat...

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  • Zweig Group Awards Open and Accepting Registrations 

    January 15, 2016

    FAYETTEVILLE, Ar. January 15, 2016) – Four Zweig Group award programs for the architecture, engineering, planning, and environmental consulting industry are now open and accepting registrations/nominations: Hot Firm, Best Firms To Work For, Marketing Excellence,...

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  • Zweig Group Awards Open and Accepting Registrations

    January 15, 2016

    Four Zweig Group award programs for the architecture, engineering, planning, and environmental consulting industry are now open and accepting registrations/nominations: Hot Firm, Best Firms To Work For, Marketing Excellence, and Jerry Allen Courage in Leadership....

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  • Marketing Excellence Awards: The Apostrophe

    September 30, 2015

    O’Neal (Greenville, SC), an industrial engineering and construction firm, is taking home third place in the External Newsletter category of Zweig Group’s 2015 Marketing Excellence Awards for The Apostrophe. The O’Neal team’s goal in developing...

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  • Marketing Excellence Awards: Westwood

    August 27, 2015

    Westwood Professional Services (Eden Prairie, MN), a 350-person professional services firm, is the third place winner in the Online Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for its new website. Before commencing with...

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  • From the Chairman: Overboard on on-boarding

    April 11, 2013

    Several things happen when a new person joins your firm. Don’t scare them away. This term seems to have come into popular usage among HR folks lately, referring to how a firm brings a person...

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  • Search Savvy: Take time to self-evaluate

    March 01, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 997 Originally published 3/4/2013 HR, recruiting and hiring teams also need to take a critical look at their operations, so make use of...

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  • Editorial: Developing the next generation of leaders

    February 22, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 996 Originally published 2/25/2013 Mark Zweig offers six suggestions on how to pick the right people and nurture them. But act with care....

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  • Editorial: Copy success

    January 01, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 987 Originally published 12/17/2012 See what more successful firms than yours are doing, straight from ZweigWhite’s surveys. We’re down to the end of...

    Read
  • Marketing Awards Competition for A/E/P and Environmental Consulting Firms Announced

    January 20, 2011

    Press Release: January 20, 2011 The 2011 The Zweig Letter Marketing Excellence Awards will recognize the most innovative and effective marketing strategies in the architecture, engineering, planning, construction and environmental consulting industry. The competition will...

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  • Marketing trends for our industry

    April 12, 2010

    Marketing in our industry is a-changing, Folks! It is not business as usual for A/E/P and environmental firms. The tough economy and the increasing power of the Internet and electronic communications are changing everything marketing-wise....

    Read
  • Hokey ice cream motivational tactics

    December 14, 2009

    The first time someone suggested that I needed to have an “ice cream social” to help motivate my employees, I wanted to strangle the guy. Are you kidding me? We have professional employees. Sure— morale...

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  • My strategy for compensating employees

    November 30, 2009

    Although there have been many compensation-related articles over the years in the pages of The Zweig Letter, I thought perhaps it was time to clearly articulate my own strategies for compensating employees in A/E/P and...

    Read
  • Getting new people productive sooner

    August 03, 2009

    Getting new people productive sooner is something that everyone who owns an A/E/P or environmental firm should be concerned about. This is NOT a topic that only H.R. managers should worry about. Principals and line...

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  • What it REALLY Takes to Train the Next Generation

    September 27, 2004

    We all know it. If we cannot train a second generation of leaders who will be able to take over the firm and run it successfully after we are gone, we probably won’t see any...

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  • Not Enough Good Project Managers?

    June 14, 2004

    My theory is that no firm is completely happy with how it handles project management. There are always problems. And one of the common complaints heard is, “We don’t have enough good project managers.” While...

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  • Dysfunctional Misfits and More…

    October 20, 2003

    I was at a management seminar recently where I am convinced that fully 15 or 20% of the attendees were there only because their firms told them to go. And my guess is that a...

    Read
  • Real Coaching

    April 15, 2002

    In the nineties, executive coaching became a popular management fad, particularly outside of the A/E/P and environmental industry. So while budget cutbacks in Fortune 500 and high-tech companies have eliminated a lot of these expenditures,...

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  • Get your firm focused on winning

    January 22, 2001

    We’re talking to a lot of company CEOs who aren’t the least bit concerned about the effects a recession would have on their firms because they serve government clients. But my experience is, if the...

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  • Where are the Good People?

    July 19, 1999

    We’ve talked about it for decades, but the labor shortage in the A/E/P and environmental industries is finally here. Our clients are telling us that it’s hard to hire just about anyone. Every job takes...

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  • The Truth on Performance Appraisals

    December 09, 1996

    I’ve received several calls asking me if I had seen a recent article that appeared in The Wall Street Journal (November 21, 1996) on performance appraisals. Evidently, it is causing quite an uproar in the...

    Read
  • The Truth About Delegation

    May 06, 1996

    The experts will say “You have to learn to delegate if you are going to be an effective manager.” On this point, conventional wisdom is actually right. Delegation is critical to your ability to get...

    Read
  • Better Retreats

    November 13, 1995

    This is the time of year that many A/E/P and environmental consulting firms hold an annual management retreat. The larger a firm is, the more likely it is to have a retreat. Typically at these...

    Read
  • Sounding Off

    September 04, 1995

    Management junkies— There is a whole cadre of “management junkies” out there working in A/E/P and environmental consulting firms. These are smart people. But as a friend-of-a-friend of mine, Tony Pirrone (an octogenarian Cadillac salesman)...

    Read
  • Misunderstanding the “Halo Effect”

    August 21, 1995

    Anyone who knows me will tell you that I’m not the sentimental type. But I must say— I love the people who work here. I love them because they work so hard, they never complain,...

    Read
  • What Motivates?

    November 21, 1994

    What’s the best way to motivate staff people? When faced with that question, most firm principals think about what to give them. The experts tell us to pay spot bonuses for an effort that goes...

    Read
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