Don’t sweat the small stuff!
By Mark Zweig | The little things become dangerous when leaders give minor inconveniences more attention than the business problems that actually matter.
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By Mark Zweig | The little things become dangerous when leaders give minor inconveniences more attention than the business problems that actually matter.
By Tristan Harper | Construction contracts are not professional services contracts, and confusing the two creates uninsured risk for AEC firms.
By Mark Zweig | The fastest way to suffocate a productive AEC firm isn’t bad projects or markets, it’s too many pointless meetings.
By Mark Zweig | Success comes from bold, consistent marketing efforts that push visibility, build trust, and attract high-quality clients.
By Mercedez Thompson | As our industry and client expectations evolve, so must our strategies for winning complex, high-stakes project pursuits.
By Javier Suarez | SOQs that are assembled without any direction just end up in the delete folder or the wastebasket. There’s a better way.
By Mark Zweig | None of these questions may seem profound, but they all merit asking and honestly answering.
By Janki DePalma | Pay attention to who apologizes and when, and work to create an environment of psychological safety within your firm.
By Jane Lawler Smith | Over time, evolving client needs and approaches could erode your marketing foundation. Take the time to shore up your foundation before it crumbles entirely.
By Christina Zweig Niehues | We’re all busy – but take a few minutes to value the time of your partner organizations.
By Rob Hughes | This subtle but onerous language is becoming fairly widespread in design contracts and, if overlooked, could leave design firms with significant, potentially uninsured exposures.
By Kim Fowler | If you chip away at your organization goals one task at a time, you will begin to see the benefits.
Contract disclaimers reflect the reality that estimating is an art, not a science – and that design professionals cannot guarantee or warrant the actual costs of construction.
Educating yourself about these biases as well as potential strategies for mitigation can help you avoid prejudice in your decision-making.
Careful review of certifications with your legal counsel and insurance advisor will enable you to better address the needs of your clients and lenders.
It can be harder than writing more, but oftentimes it’s necessary, so learn how to cut without gutting your message. When I started writing this column in 2004, the size limit was 800-850 words. Sometimes,...
If improperly worded, they not only can shift significant risks, but do so in ways that leave design professionals exposed to potentially large claims. A critical component of effective risk management for design firms involves...
Even minor changes in contract language can create major liability and insurance issues for design firms, so be aware of what’s out there and act accordingly. Today’s contracts involving design firms and owners, project managers...
Though it has been around for a while, email isn’t going anywhere anytime soon; make sure you’re using it effectively. Email is not going away for those of us in the A/E business – even...
By Jamie Claire Kiser, Director of M&A Services As experts in finding buyers and sellers for architecture, engineering, and environmental consulting firms, Zweig Group’s M&A team generally speaks with business owners at the inception of...
Allowing late payments because ‘this is the way the client has always paid us’ is a cash-flow killer. Accounts receivable is, for most of our clients, the source of all the cash that fuels the...
Five types of unnecessary practices that are making you lose big bucks, Mark Zweig writes. I’ve always thought there was a lot of time wasted in the typical AEC firm’s office, especially for the managers....
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 991 Originally published 1/21/2013 Get going on the five items Mark Zweig shares below. Marketing in the A/E/P and environmental consulting world –...
There are many experts on time management that I see used periodically by A/E and environmental firms. These people are brought in from the outside to help train our principals, PMs, and technical and design...
Spring has sprung and we are now into summer. And while some firms are having record years, more companies are not doing so great. This has resulted in diminished expectations for the owners and employees...
Any business, particularly A/E/P and environmental consulting firms, better be concerned about how to keep current clients happy and satisfied. The reason is simple— getting new clients is expensive, and if you have to constantly...
I’m convinced that it’s part of the job description for principals and managers of A/E/P and environmental consulting firms to keep reminding their employees and themselves why this is a great business to be in....
I called a friend the other day, the CFO of a 400-plus person engineering, planning, and environmental firm, and the receptionist answered the phone, “ABC Associates.” I asked to speak with “Bob Smith.” The next...