Arena of contention
By Chad Coldiron | The AEC industry is facing uncertainty, but leaders remain optimistic, practical, and focused on adapting to what comes next.
10 results found for “delays”
By Chad Coldiron | The AEC industry is facing uncertainty, but leaders remain optimistic, practical, and focused on adapting to what comes next.
By Morgan Stinson | Great leaders do not chase comfort – they choose difficult conversations, hard decisions, and accountability before crisis forces them to.
By Mark Zweig | AEC firms that want better marketing need to sound more human, move faster, and stop hiding behind safe, forgettable messaging.
By Nam Douglas | Tightening immigration pathways are reshaping AEC talent pipelines, forcing firms to rethink workforce strategy, risk planning, and long-term leadership development.
By Mark Zweig | Cash flow breaks down in AEC firms when billing is delayed, collections are weak, and discipline slips across the business.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Lauren Martin | A simple “time is of the essence” clause can transform routine schedule delays into costly legal and insurance risks.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Steve Jarmon | AEC firms cannot afford to ignore cybersecurity leadership as digital risk grows alongside cloud platforms, data sharing, and remote work.
By Mark Zweig | Market cycles are inevitable, and firms that act before revenue drops will outperform those that wait and react.
By Matt Cooper | Most AEC firms stall at key growth stages where outdated people, processes, and technology can no longer support scale.
By Stuart McLendon | When economic data grows less reliable, long-term AEC planning becomes a far riskier bet.
By Zachary Strickland | Successful program managers anticipate risks, guide tough conversations, and create confidence amid complexity.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Mark Zweig | A cautionary AEC story about control, delayed succession, and how avoiding transition can undo decades of good work.
By Nam Douglass | Operational lessons and compliance priorities for AEC firms in 2026.
By Mark Zweig | For AEC firm owners and top managers who say they care about value but keep acting like they don’t.
By Karen Poist | State licensing and tax compliance can make or break your deal, so you must plan early to protect value, avoid liability, and ensure a smooth transition.
By Tiara Marcus | Great project delivery goes beyond efficiency, blending precision, clarity, and empathy to build trust and lasting client partnerships.
By Robert Jones | The DOT’s new rule ends automatic DBE presumptions, requiring individualized proof of disadvantage and immediate recertification for all firms.
By Thomas Mitchell | AI is transforming dispute resolution by predicting outcomes, reducing conflicts, and enhancing decision-making – while raising vital data privacy concerns.
By Jon Hanlon | AEC careers are built on continual learning, where mistakes, questions, and collaboration shape lasting skills and professional growth.
By Greg Sepeda | To drive real accountability, leaders must pair logic with storytelling that engages emotions, creates ownership, and motivates lasting process adoption.
By Robert Jones | Understanding the difference between FAR overhead audits and compilations helps AEC firms secure DOT contracts and avoid costly setbacks.
By Matt Cooper | These firms often rely on few clients, multitasking staff, and undocumented processes, creating volatility, inefficiency, and growth challenges.
By Ying Liu | These three common leadership personas quietly sabotage strategy execution.
By Nam Douglass | Neglecting immigration compliance during mergers or acquisitions can expose firms to costly consequences.
By Mark Zweig | Pick and choose what you will say “yes” or “no” to wisely – and do it early and guilt-free – if you want to maintain your sanity.
By Dave Williams | Policy slack combines structure with flexibility, empowering leaders with the room to move, own decisions, and grow.
By Jennifer Nelson | New tax law creates major planning opportunities – R&D, bonus depreciation, and corporate rates shift, with key deadlines looming.
By Dathan Gaskill | Fractional CFOs offer flexible, expert financial guidance to help AEC firms grow, reduce risk, and improve efficiency.
By Will Swearingen | Firms that are truly boosting profitability aren’t just raising rates; they’re reengineering how they charge.
By Niknaz Aftahi | Solving the silo problem in AEC firms starts with a connected tech stack that boosts collaboration, efficiency, and profit.
By Janki DePalma | Ghosting job candidates damages trust, reputation, and your firm’s future recruitment success.
By Karen Poist & Brad Wilson | Proactively address this blind spot early in the process to ensure your firm remains fully compliant, operational, and set for long-term success.
By Adam Langley | Time is a finite resource, but by effectively managing it, you’ll contribute to your individual success and the long-term prosperity of your firm.
By Brandon Pinkerton | Power struggles are an inevitable part of leadership, so expect challengers and be ready to defend your seat at the table.
By Hugh Smith | Community outreach and engagement are foundational to the success of any project.
By Jennifer Nelson | With informed planning and strategic flexibility, AEC firms can continue to thrive and deliver, even in turbulent times.
By Mercedez Thompson | As our industry and client expectations evolve, so must our strategies for winning complex, high-stakes project pursuits.
By Stuart McLendon | In uncertain waters, let strong financial leadership be your north star.
By Stephen Dominguez | Implementing these best practices will help your team get paid for their work and keep your project within budget and on schedule.
By Jeremy Clarke | Organizational optimization isn’t just a cost-saving measure – it’s a strategic imperative.
By Lauren Martin | Imprecise, incorrect contract language may leave AEC firms uninsured for professional liability exposures.
By Matthew Miller | By understanding and addressing the factors that contribute to scope creep, project managers can mitigate its impact.
By Mark Zweig | Negative employees in AEC firms can undermine management, leading to declining morale, productivity, and company performance.
By Sara Karstetter | The employee-focused recruiting, retention, and compensation strategy.
By Kraig Kern | The line between persuasive marketing and over-promising can be particularly fine and fraught with potential hazards.
By Matt Johnson | Client managers face new challenges post-pandemic, requiring increased client contact, realistic budgeting, and managing expectations for success.
By Kraig Kern | In our digitized age, the very tools designed to enhance communication can sometimes become barriers.
By Dawson Fercho & Jordan Wilson | Year-end Congress faces challenges in repealing R&D amortization rule, with political divisions, tax revenue impact, and party dynamics at play.
By Lauren Martin | Avoid confusion with your client (and with potential fact finders) by defining your role on the project from the very outset.
By Shannon Koop | A well-developed business plan gives insight into growth potential, possible disruption, and resource constraints.
By Janki DePalma | It’s hard to shake off the feeling of being lazy, but it’s critical that we redefine our work-rest balance to enhance well-being and productivity.
By Jared Maxwell & Cady Sinks | AEC firms are navigating more complex risks and an evolving market for professional liability insurance.
By Dan Houf | This harmful change in tax policy is going to impact the AEC industry, and may even put many small firms out of business.
By Reid Poling | As much as school can and does teach you, there are some lessons that can only be learned “on the job.”
By Liisa Andreassen | Vice president of strategy at Westwood (Minneapolis, MN), an awarding-winning firm that provides multi-disciplined surveying and engineering services.
By Mark Zweig | The future will be here before you know it, so there is no time to delay your ownership transition planning efforts.
By Jamie Claire Kiser | Key points from this year’s ElevateHER Symposium and ElevateAEC Conference & Awards Gala.
By Scott McNally | If you swing for the fence, remember the fans, watch for curveballs, and rally your team, your firm will be successful.
By Lauren Rhodes Martin | More owners (or their lawyers) have tried to insert these clauses into design contracts, and this should be a red flag for AEC firms.
By Sol Sim | It is in the interest of both the project owner and contractor to critically review risks and allocate them to the party most capable of controlling them.
By Jared Maxwell & Cady Sinks | Despite slowing infection rates, AEC firms and their insurers may still endure the effects of the pandemic for many months to come.
By Callum Roxborough | Lawyers and in-house counsel can be strategic partners for AEC firms when consulted at the right junctures.
By Keyan Zandy | Disruption drives innovation, and these challenges will help us to be leaner in our business and develop more creative and collaborative ways to build.
Happy New Year! Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory...
By Christina Zweig Niehues | Zweig Group’s new website combines three old websites into one for a seamless user experience.
By PeteR Atherton | Most of us have been taught to believe in projects and profits, but do we also believe in people and purpose?
By Susan Miller | Developing an internship program will build your firm’s talent pipeline and develop future leaders.
By Jim Toby | The quality of your projects sets your firm apart from the competition, so urge your prospective clients to look beyond the costs.
By Rob Hughes | Having a clear understanding of some key insurance concepts can help your firm navigate heightened requirements and hard insurance market conditions more effectively.
By Jane Lawler Smith | When interviewing your co-workers, peers, and clients, take a walk and harness the power of storytelling together.
By Mercedez Thompson | While weak language can dilute your message, assertive language fosters attentiveness, boosts credibility, and increases authority.
By Joan DeLorey & Jared Maxwell | All indications point to 2021 being a year when more buyers see higher rates for their professional liability insurance.
By Liisa Andreassen | President of BranchPattern (Overland Park, KS), a building consultancy dedicated to creating better built environments through its many interwoven specialties.
By Mark Zweig | If you’re trying to buy or thinking about buying another company in this business, here are a few things that may be helpful to you.
By Christina Zweig Niehues | At the start of the pandemic, the majority of the AEC industry was thrust into an extreme scenario of work-life integration.
The ways our businesses and facilities function in relation to employees and customers are bound to adjust due to COVID-19.
By Christina Zweig Niehues | Good communication shows compassion to your client – something that’s likely to be returned back to you.
In the current economic environment, avoid costly payment disputes and counterclaims by choosing clients carefully and staying on top of your receivables and collections.
By Mark Zweig | With new cases of COVID-19 on the rise, now is not the time for complacency. Instead, it is a time for self-reflection and new action.
As an accomplished speaker, consultant, trainer, and business coach, Wilburn helps professionals become better leaders, better communicators, and better people.
By Christina Zweig Niehues | With some ingenuity and proper planning, the AEC industry can adapt and thrive in any climate.
Digital twins, photogrammetry, and analytics are paying off for owners and developers when this technology is in the hands of experts who push it to its limits.
Changing your mindset and discarding your assumptions allows you to start a dialogue to improve performance, relationships, and model the type of leadership that you want to see in others.
By Christina Zweig Niehues | The situation is changing quickly, but versatility and fast decision-making have become necessary.
Examine your processes to determine why they’re in place and whether or not they’re worth your valuable time. If they’re not, they may need to be changed or abandoned.
Before you pass the torch, you need to make sure that your next generation of leaders is up to the task.
“For those of you running A/E firms – if I were you, I’d focus on recruiting in 2020.”
Women must stop apologizing, speak up, and stand tall if they want to be successful leaders.
Good contracts can help, but timely and thorough reviews of shop drawings are, perhaps, the best defense.
“If you approach feedback from the standpoint that you are trying to help your people – even if it is negative – most will appreciate you.”
In an M&A deal, the seller’s professional liability insurance for legacy projects will likely come into play. Deal with it early on.
“As hard as it is to believe – because it has been used as a business tool for so long – people in the AEC business still don’t understand basic email etiquette.”
President of DY Consultants, a nationally-recognized aviation consulting firm based in New York City.
President and co-founder of ADC Engineering, Inc., a multidisciplinary firm based in Hanaham, South Carolina.
Most AEC leaders are aware of the common causes of scope creep, but there are also some subtler internal causes to consider.
Portland office leader for PCS Structural Solutions believes in the legacy of engineering as a community builder.
While the software is a proven workhouse for data storage and analysis, there are 7 good reasons to stop using it to manage your projects Editor’s note: ProjectBoss was a sponsor of the 2018 Hot...
In the absence of extraordinary situations, the courts will rely on the contract’s terms, not the Impossibility of Performance Doctrine. My wife and I visited St. Peter’s Basilica in Rome a few years ago. A...
President and CEO of Chen Moore & Associates (Best Firm Multidiscipline #26 and Hot Firm #88 for 2018), a 70-person firm based in Ft. Lauderdale, Florida. By Liisa Andreassen Correspondent “Even more important than a...
If you want your closing to go smoothly – before, during, and after the deal – make sure you take these six critical steps. There is a lot of acquisition activity in the AEC industry...
President and CEO of Tectonic Engineering & Surveying Consultants P.C. (Hot Firm #89 for 2018), a 500-person multifaceted engineering firm based in Mountainville, NY. By Liisa Andreassen Correspondent “Years ago we tried the sales force...
Chairman and CEO of NV5 (Hot Firm #1 for 2018), a 2,000-person global engineering firm headquartered in Hollywood, Florida. By Richard Massey Editor “I must convey to every employee that we are in this together,”...
I’ve written about it before but apparently not everyone got the message. In business today, speed is everything. Whoever is faster will be the winner. Good leaders realize this is true and act accordingly. Here...
The first steps in taking control of your firm’s financial success should center around the billing cycle, timesheets and, most importantly, the backlog. December 28, 2015, was the beginning of my new path as the...
Do you need shoes on your feet, a roof over your head, and food on your plate? If you don’t have a plan, start working on one! More than one-fourth of firms in the AEC...
The Spearin Doctrine: Public owners do not shed all design risk by contracting for design-build if there are specified criteria upon which the design-builder is to rely. On government projects you may sometimes hear a...
The true character of any firm can be determined by how it responds to adversity, and that character is usually embodied in the troubleshooter. The troubleshooter. Every A/E and environmental services firm has at least...
There are a few ways to transition out of your firm. The internal transition is popular because it has great value and keeps the firm going. At some point in every A/E firm owner’s business...
Evaluate where you are, how you can improve, rank yourself and your team, and then work through every way you want to perform better. Between wrapping up business and preparing for family time most of...
Continuing education is big business nowadays. With the advent of the smartphone and an extremely connected world, there aren't many places we can't go to learn something new – even in your PJs! At Zweig...
I have been traveling my entire professional career, and as much as I hate to admit it, that is 38 years now. I’m sure I could have flown to Mars or something with as much...
If you don’t want scope creep and unforeseen expenses to ruin your profit margins, try improving your estimating process. You planned for your project to make 14 percent, but you end up with 8 percent....
In states that adhere to the ELD, design professionals have a strong defense against third-party claims for economic damages. Know the law in your project state. Law books are full of various “doctrines” that have...
"Client satisfaction surveys" or "client perception studies" in the architecture, engineering, planning, and environmental consulting industry are about a lot more than putting a quick happiness rating on a client. When conducted correctly, these surveys...
A/E firms with new projects should carefully examine their contracts, or risk expanding overall exposure and adding potentially significant uninsured liabilities. Before inking a deal on a new project, architects and engineers should conduct a...
All of us have a story to tell, so don’t shy away from it in your professional life. It could be the key ingredient for your firm’s success. Everyone loves a good story. That’s why...
‘Doing it how it has always been done’ is a recipe for failure, so try something new, like ditching the ‘max utilization’ mentality. The Achilles’ heel of the AEC industry is marketing. Many firms do...
President of WestLAND Group, Inc. (Best Firm #41 Multi-discipline and Hot Firm #45 for 2017), a full-service civil engineering and land surveying firm based in Ontario, California. By Liisa Andreassen Correspondent “It’s important to identify...
This is the first article in a new series detailing Modern Marketing in the AEC Industry. Learn how to use the tools that will make your marketing more effective without wasting your time. The Achilles’...
President and CEO of Hargrove Engineers + Constructors, a Mobile, Alabama-based company with 1,200-teammates in 11 states. By Liisa Andreassen Correspondent For Hargrove, success starts with company culture. In fact, he says, culture to a...
When the company you acquire has better ideas than your firm’s, you have to remain open to change and be willing to learn. Acquisitions help companies in many ways. They enable access to the professional...
If you want to boost your project profits, analyze past failures, and use that knowledge to craft winning estimates. We have all had projects that for some reason did not meet our financial expectations. Over-budget...
In spite of an incredibly healthy economy and high demand for AEC services throughout the land, there are still individual companies out there that are struggling financially for one reason or another. And inevitably, since...
I’m about to make some generalizations that could get me in trouble with people I care about. If this includes you, please forgive me! Engineers have problems. You heard me. Engineers have PROBLEMS! I have...
99 is a lot of problems, how about 9 common problems and some solutions. 1) Difficulty making a decision. Engineers too often really struggle with this one. There’s never enough information. Therefore, it is deemed...
Claims are not like fine wine – they do not get better with time. So take these four steps to assess and manage potential exposures. Design firms are always looking for ways to increase revenues...
There are four ways AEC project managers can shine in team interviews. Try them all and win more work. Juggler. Cat herder. Diplomat. They go by many names, but project managers have one of the...
Executives who delegate important decisions to the second tier, and not the principals, run the risk of curbing their firm’s potential. Since when is it okay for a firm’s senior executive to outsource leadership? Hopefully,...
A trio of profound shifts in the A/E/P industry has made it much more difficult for firm owners to retire. As I enter my mid-50s (never thought it would happen) I have become privy to...
Take a good hard look at your firm and what it’s saying to the world. If things appear stale, it’s because they are. Fix it or lose out. Here are ten signs it’s time to...
Those of us in the A/E/P industry have a choice to make. Should we be adversaries or colleagues? Colleagues is the right answer. I’ve been thinking a lot lately about the place of “trust” and...
End-of-year bonuses and evaluations are obsolete. Try monthly or quarterly perks for your staff. It's clear to me that A/E firms are all in a huge rut when it comes to how they pay their...
More so than the everyday small business, organizations that aim to grow must employ specific types of people. Not every A/E or environmental firm is an entrepreneurial firm. But, if you’re reading this, odds are...
By Jamie Claire Kiser, Director of M&A Services As experts in finding buyers and sellers for architecture, engineering, and environmental consulting firms, Zweig Group’s M&A team generally speaks with business owners at the inception of...
Years of travel have led to some rules-of-thumb that firm leaders can implement while building their companies. In the “good ol’ days” I used to fly 150,000-200,000 miles each year. Now I am down to...
Though harder to apply and evaluate, assessments of interpersonal skills can promote team performance and increase morale. I have had a number of discussions lately about how to measure performance. The people I’ve spoken with,...
Five types of unnecessary practices that are making you lose big bucks, Mark Zweig writes. I’ve always thought there was a lot of time wasted in the typical AEC firm’s office, especially for the managers....
Results of long-running study show that those who wait for reward do better in the end, Mark Zweig writes. Back in the ’60s a Psych professor at Stanford, Walter Mischel, gave a famous test to...
Mark Zweig provides 10 tips how to treat potential new employees right. One of the things we do at ZweigWhite is a limited amount of executive search consulting. Most people don’t really understand that. They...
Consider the unexpected in your next candidate search and you’ll be that much closer to winning the war for talent. Dwight Eisenhower made a statement once that bears repeating. He said: “Plans are nothing; planning...
Mark Zweig lists seven concerns, so it’s time to act. With the construction economy roaring back, it’s interesting to me to see some A/E and environmental firms cashing in on it and others that still...
Several things happen when a new person joins your firm. Don’t scare them away. This term seems to have come into popular usage among HR folks lately, referring to how a firm brings a person...
By Ed Friedrichs Chairman, ZweigWhite A good friend and business associate, Kit Miyamoto (CEO of Miyamoto International, a structural engineering firm based in California) recently sent me a reference to a one-minute video by John...
Press Release: May 10, 2011 FAYETTEVILLE, AR (May 10, 2011) — Up one day, down the next. The volatile economy means many firms are no longer able to rely on a static budget. Almost 37%...
Press Release: May 5, 2011 FAYETTEVILLE, Ark. (May 5, 2011) –ZweigWhite gave a new meaning to the “learning anytime, anywhere” motto behind its eLearning program, with the recent sale of an 18-eCourse license to Kabandize...
Press Release: April 5, 2011 Lack of Ownership Transition Plan Puts Design Firms in Peril FAYETTEVILLE, Ark. (April 5, 2011) – A crisis could descend upon many design firms because aging baby-boomer owners have not...
By Mark C. Zweig So many people today in this business are just getting tired of the grind. The last three years haven’t been fun— with more competition, reduced profitability, delayed or cancelled projects, stalled...
The A/E/P and environmental consulting business is about to experience an unprecedented period of consolidation. With so many firms struggling, there will be plenty for sale. And those companies that have profitable operations and strong...
Things aren’t looking real great out there for a lot of firms in this business. The stock market is in a free-fall, we’re in the midst of pre-election paralysis, banks are failing, housing is in...
Last Thursday night/Friday morning, I found myself in a tough situation. I went to bed and all was well until I woke at 2 a.m. feeling like I had to use the bathroom. Thursday was...
I have worked in this business nearly three decades (how can I be that old??). And I can tell you with certainty that our managers have a real tendency to be overly optimistic. I have...
This morning, I am sitting on a bench outside Vol Walker Hall in the beautiful old campus area here at The University of Arkansas. Vol Walker Hall is home to our School of Architecture. Today,...
Before sitting down last week for a meeting with one of our PhD students— a German fellow named Sven— we both agreed that we’d like some coffee first. I asked Sven if he wanted to...
Not many architects I’ve known, and even fewer engineers and scientists, appreciate the importance of company culture. How can I say this? Because they are still trying to manage their companies by creating rules and...
Every year, after we announce the winners of The Zweig Letter Hot Firm List, we get contacted by other firms wondering why they are not on the list. It’s always one of two reasons: Either...
When it comes to project management for A/E/P and environmental firms, there’s one thing we all agree on— it could be done better. I won’t even begin to attempt to postulate why that’s the case....
We held our 2004 AEC Mergers and Acquisitions Summit at the Biltmore in Coral Gables, Florida, the first week in December. The food and accommodations were great, and the meetings were a success. As someone...
I was surprised to see in our latest 2004 Principals, Partners & Owners Survey of A/E/P & Environmental Consulting Firms that the balancing of work and personal life issue was barely on the radar screen...
When I first got out of graduate school with my MBA back in 1980, I went to work for a consulting/recruiting firm in St. Louis that specialized in serving the construction and real estate development...
We all know it. If we cannot train a second generation of leaders who will be able to take over the firm and run it successfully after we are gone, we probably won’t see any...
Years ago, I maintained that I would never go to a party for an employee who’s leaving the firm. Sure, there could be exceptions. Someone’s spouse gets transferred, the employee retires, or the employee is...
It’s popular to say that everyone in the firm needs to be able to sell the firm’s services. Heck, I’ve even said it myself at times. The problem is that not everyone can sell. It’s...
It seems to me that I am running into a greater number of pissed off people working in client organizations as of late. Maybe it’s the winter blues. Or maybe it’s war threat induced economic...
In spite of the post 9/11 travel slowdown, it seems like there are more trade shows and conferences for A/Es and construction companies than ever before. As dutiful ZweigWhiters, we seem to get to all...
Some principals in A/E/P and environmental firms have roles that don’t require much travel. Some practically NEVER have to stay overnight on business. Others are gone all of the time— in some cases 20 or...
Last week I was on the phone ordering a part for an old British motorcycle. It vibrates so much that every time I ride it something either breaks off or falls off. In any event,...
If you ask me, a good deal of success in work (and in life) comes from doing what you need to do every day. If you can’t get done what should have been done today,...
The longer I have been involved with management of A/E/P and environmental firms the more convinced I am that the whole key to success lies in thinking long term. The sooner one comes to this...
Traveling all the time is no party, as anyone who does it can tell you. But it’s a fact of life for many of the top people working in the A/E/P and environmental (as well...
I think I know something about what it takes to make a firm grow. Three times in the last few weeks, I’ve conducted our new, 1½-day seminar, “Managing a Growing Firm.” I attended the “Inc....
This is the time of year that many A/E/P and environmental consulting firms hold an annual management retreat. The larger a firm is, the more likely it is to have a retreat. Typically at these...
Every week, I have to come up with something relevant to say to architects, engineers, and environmental consultants who own or manage A/E/P and environmental consulting firms. That’s my job. I like it— and because...
A few weeks ago, I went to Colorado and gave an all-day presentation on marketing at the management retreat of a rapidly growing environmental consulting firm. I thought I’d share with our readers what it...
No small company— particularly an architecture, consulting engineering, or environmental consulting firm— can afford to ignore cash flow. Consider that a firm billing $5 million a year in fees can raise $137,000 in operating capital...