The curious case of the unanswered message
By Kraig Kern | An observation on modern communication, efficiency, and the messages that quietly disappear.
10 results found for “court”
By Kraig Kern | An observation on modern communication, efficiency, and the messages that quietly disappear.
By Mark Zweig | AEC firms that want better marketing need to sound more human, move faster, and stop hiding behind safe, forgettable messaging.
By Julia Moroney | The real AI conversation in AEC isn’t about tools or speed, it’s about preserving trust, judgment, and accountability.
By Mark Zweig | Strong leaders address underperformance directly, clearly, and quickly before it damages culture, client relationships, and team morale.
By Lauren Martin | A simple “time is of the essence” clause can transform routine schedule delays into costly legal and insurance risks.
By Janki DePalma | When we measure collaboration instead of individual wins, teams shift from rivalry to shared success.
By Robert Jones | The DOT’s new rule ends automatic DBE presumptions, requiring individualized proof of disadvantage and immediate recertification for all firms.
By Chris Catton | Having the right people on your board may be the most valuable investment you make for the future of your firm.
By Brian Shannon | Healthy rivalries fuel collaboration and innovation, ultimately benefiting communities and strengthening the AEC industry.
By Jeremy Clarke | Independent directors give AEC boards the objectivity, capacity, and perspective insiders can’t provide.
By Mark Zweig | Leaders should set clear expectations around vacation planning, approval, and communication to avoid disruption and disengagement.
By Janki DePalma | Ghosting job candidates damages trust, reputation, and your firm’s future recruitment success.
By Marcía Alvarado | From the court to the C-suite, female athletes bring discipline, drive, and dynamic leadership to the AEC industry.
By Lauren Martin | The standard of care for architects and engineers is evolving as climate change, disasters, and emerging risks reshape industry expectations.
February 1 - IMEG Corp. (Rock Island, IL) acquired Warner Larson Landscape Architects (Boston, MA), a firm specializing in Architecture, expanding its capabilities in landscape architecture and site design and strengthening its presence in civic,...
By Mercedez Thompson | How a book club sparked connection and a genuine sense of belonging in a hybrid workplace.
By Daryl Simons Jr. & Jeremy Clarke | Rather than a liability, these candidates could offer an opportunity to uncover exceptional talent.
By Lauren Martin | Imprecise, incorrect contract language may leave AEC firms uninsured for professional liability exposures.
Zweig Group is proud to announce Tim Schroeder of Neumann Monson Architects as the recipient of the 2024 Jerry Allen Courage in Leadership Award, which recognizes outstanding leadership and exceptional achievements within the AEC industry.
By Taylor Dolan & Nathan Greyard | How the Supreme Court’s overturning of the Chevron deference will impact design firms.
This report details some of the biggest trends and movements regarding M&A activity in the AEC industry as of the end of Q2 2024.
By Brad Thurman | To attract and motivate the best team, you need to be able to articulate your vision and the steps you’re taking to get there.
By Elizabeth Preston | How do AEC industry businesses use artificial intelligence effectively and responsibly for writing?
By Lauren Martin | There has never been a downside to reporting circumstances to your professional liability insurance carrier, but there can be a huge downside for failing to report them.
This report details some of the biggest trends and movements regarding M&A activity in the AEC industry as of the end of Q3 2023.
Zweig Group announces Brian Bowers of Bowers + Kubota Consulting as the recipient of the 2023 Jerry Allen Courage in Leadership Award, which recognizes outstanding accomplishments through leadership in the AEC industry.
By Liisa Andreassen | Past president of CMTA (Prospect, KY), a national leader for delivering high performance, sustainable projects.
By Lauren Martin | These clauses represent a real and potentially significant exposure for AEC firms for which there’s no insurance protection.
By Wesley Jones | Empowering diverse groups within your organization is paramount to understanding your employees, your clients, and the industries you serve.
By Lauren Martin | It’s important for design firms to understand the potential peril to all parties involved should there be a third-party beneficiary clause in any contract.
By Liisa Andreassen | President and founder of ThinkForm Architects (Hopewell, NJ), a service-disabled veteran owned architecture and interior design firm specializing in “total environments.”
By Lauren Rhodes Martin | As natural disasters continue to increase in frequency and severity, so will the potential exposure to the design community.
Ken Siebert, CMTA, is the recipient of the 2022 Jerry Allen Courage in Leadership Award, which recognizes outstanding accomplishments through leadership in the AEC industry.
By Will Swearingen | If there are people with dominating or otherwise off-set personalities on your leadership team, it could be time for a change.
By Andy Chavez | Some of the best practices that the most experienced buyers in our industry employ to get deals across the finish line.
By Lauren Rhodes Martin | More owners (or their lawyers) have tried to insert these clauses into design contracts, and this should be a red flag for AEC firms.
By Liisa Andreassen | Principal at VMDO, an architectural planning and design firm that creates community-centered environments that connect people and place through design.
By Callum Roxborough | Lawyers and in-house counsel can be strategic partners for AEC firms when consulted at the right junctures.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. -Domestic Transactions:...
By Liisa Andreassen | President of Galloway (Denver, CO), a firm with a streamlined process that addresses all its clients’ design needs – from architecture to civil engineering and survey.
By Will Anderson | Five ways that inflation could be eating away at your firm’s growth and what you can do about it.
Nathelyne Kennedy, President and CEO of Nathelyne A. Kennedy & Associates, Inc., has been announced as the recipient of the 2021 Jerry Allen Courage in Leadership Award, an award recognizing outstanding leaders in the AEC industry....
Knowing who does what, who needs to weigh in, and who makes the final decision is critical to success.
By Mark Zweig | There are many ways to show courage, and Jerry Allen showed real courage in his willingness to confront every single obstacle in his life.
By Liisa Andreassen | President and founder of PaleoWest, a heritage consulting firm that guides clients’ projects through regulatory challenges posed by prehistoric, historic, and paleontological resources.
By Mark Zweig | Look in the mirror and ask yourself if you are still doing what you want to do every day. Maybe now is the time to get really serious about your transition.
By Leo MacLeod | Delegation is a sign of a mature leader. It allows you to focus on how you can contribute at the highest level given your experience and wisdom.
Contract disclaimers reflect the reality that estimating is an art, not a science – and that design professionals cannot guarantee or warrant the actual costs of construction.
By Jamie Claire Kiser | Companies are adopting fluid work from home policies and people have begun migrating away from dense cities.
Zweig Group, a leading provider of advisory services, research, and education for the AEC industry, announced that Calvin T. Ladner, late President and CEO of LJA Engineering, was awarded the 2020 Jerry Allen Courage in...
COO at Baird, Hampton and Brown, Inc. (Fort Worth, TX), a firm that is passionate about improving the landscape of its community with the utmost quality and integrity.
For many leaders, business development resides outside their core competencies and comfort zone, to their firm’s detriment.
By Jamie Claire Kiser | Despite the challenging environment, there are tremendous opportunities to be had.
The 2019 winner of the Jerry Allen Courage In Leadership Award is Paul Greenhagen! Paul joined Westwood Professional Services in 1987 on a field survey crew. He is a “man of the people” who worked...
By Jamie Claire Kiser | Addressing questions about the impact of COVID-19 through the lens of the Great Recession.
If innovators find themselves on the wrong side of these rules, the law may deny them legal ownership of what should have been their intellectual property.
Good contracts can help, but timely and thorough reviews of shop drawings are, perhaps, the best defense.
Just by doing what comes naturally for cutting-edge AEC firms, they are likely eligible for a refundable tax credit.
There’s a push for architects and engineers to consider the safety of construction and maintenance workers when designing new structures.
Taylor Dayton, EIT, is a project engineer at Aspect Consulting’s office in Wenatchee, Washington.
Unless you put yourself out there as perfect, courts will typically hold you to the standard of reasonable care if you make a mistake.
Surveying technology has been around for thousands of years. What’s new today will be old tomorrow, but the basics will remain the same.
If you’re a firm owner or design professional, don’t leave contractors guessing. Using plain language, make your intent clear to avoid disputes, change orders, and claims.
“Always be recruiting! That has to be the mantra for anyone who’s an owner or manager in an AEC firm today because finding people is crucial to your growth.”
It might seem far fetched, but it’s true. AEC firms can learn a thing or two from the fast-food industry.
Our success, as people and as businesses, depends on the quality and speed of our response to problems and opportunities. This play on the word responsibility is not new, but it has never been more...
AEC firms have new options for addressing the ‘Duty to Defend’ obligation in indemnification provisions. As clients continue to look for ways to transfer greater amounts of project-related risk to design firms, it has become...
Under the Accepted-Work Doctrine, contractors and designers are relieved of liability to injured third parties after a completed project goes back to the owner. The Accepted-Work Doctrine – also known as the Acceptance Doctrine, the...
In the absence of extraordinary situations, the courts will rely on the contract’s terms, not the Impossibility of Performance Doctrine. My wife and I visited St. Peter’s Basilica in Rome a few years ago. A...
In yesteryear, leadership could get away with glaring inconsistencies, but these days, young professionals aren’t having it. In my last article, “Prove It,” I explained why organizational trust, employee choice, in addition to path and...
Be careful. While a design firm can retain its copyrights by contract, the firm can just as easily give those rights away – by written contract. Design professionals are, traditionally, reluctant to give up ownership...
The Spearin Doctrine: Public owners do not shed all design risk by contracting for design-build if there are specified criteria upon which the design-builder is to rely. On government projects you may sometimes hear a...
An acquired firm can double your size, elevate your design reputation, and give you a foothold in a new market – if the cultures fit. Editor’s note: Design Organization was acquired by Shive-Hattery in 2012....
By understanding the various risks associated with P3s and taking appropriate steps to manage them, A/E firms can put themselves in advantageous positions. As our nation turns to the urgent need to repair, replace, and...
In states that adhere to the ELD, design professionals have a strong defense against third-party claims for economic damages. Know the law in your project state. Law books are full of various “doctrines” that have...
Can project owners be the judge of disputes? Of course they can, especially if the contract clause allows for judicial review. We’ve heard children ask parents to explain their decisions, only to get this response:...
FAYETTEVILLE, Ark. (October 2, 2017) –John R. McAdams, Founder & Chairman of McAdams – a North Carolina-based engineering and design firm, has been named the 2017 Jerry Allen Courage in Leadership Award winner by Zweig...
Success in recruiting is relational, not transactional, so keep those contacts warm and be prepared to wait for that all-star to join your team. Last year I had the privilege of watching the courting of...
President of ESG (Hot Firm #36 for 2017), a 120-person architecture and design firm based in Minneapolis. By Liisa Andreassen Correspondent “We have a small SWAT team that focuses on networking and about 75 percent...
What does your contract say about the ability to recover legal fees or staff time incurred to recover unpaid fees? Good question, huh? Two recent cases show that architects with good contracts can recover not...
They count, and they need to be made across numerous fronts if you want to get your foot in the door with a new client. As the saying goes, first impressions count. Although much of...
By Richard Massey Managing Editor It started with a Volkswagen, a traffic light, and a ticket in Beaverton, Oregon, back in spring 2013. Mundane enough. But enter Swedish-born Mats Jarlstrom, the Oregon State Board of...
Due to the absence of a comprehensive, federal Good Samaritan law, A/E professionals are hesitant to lend a helping hand after an emergency. We have all heard someone in a perilous condition say, “Don’t just...
As designers, it’s time to redefine the world and make it better, and that starts with preserving our resources. As I read the various architecture, interior design, and engineering journals, I see many people, firms,...
Get the word out to your people that any form of illegal conduct – bribery and racketeering among them – will be grounds for immediate termination. Last week, attorney G. William Quatman, FAIA, Esq. wrote...
Campaign finance laws, bid rigging, price fixing, and bribery. We hear about this with contractors, but how about design professionals? Several times each year, there is an article about some contractor being debarred or convicted...
The thought occurred to me that some of our readers could benefit from a few of the lessons I have learned over the years – both on my own and from observing/working with a lot...
The thought occurred to me that some of our readers could benefit from a few of the lessons I have learned over the years – both on my own and from observing/working with a lot...
By William Quatman | We all know negotiating enforceable contracts is part of the game, but in case you forgot a few things, here’s a refresher.
Defying convention and pushing her firm forward earned Sonia A. Martinez of BCC Engineering Inc. this year’s Jerry Allen Courage in Leadership Award. Sonia A. Martinez, the chief financial officer at BCC Engineering Inc., was...
Lonnie Laffen, CEO of JLG Architects, is a Bison who likes burgers and fries, a big motor bike, but not politics. By Liisa Andreassen Correspondent Twenty-seven years ago, Lonnie Laffen, president and CEO of JLG...
AIA’s new push for materials transparency might help the planet, but it could also put design firms up against the wall should cases go to court. On April 8, 2016, the American Institute of Architects...
Virginia landscape architecture firm was acquired by a much larger engineering outfit from North Carolina, and big and small didn’t mesh. By Richard Massey Managing Editor The owners of what was then called H&G Landscape...
ACI Boland Architects of Kansas City was betrayed by an office manager who, over a decade, funneled millions into secret bank accounts. By Richard Massey Managing Editor A long-time office manager at one of Kansas...
Sonia A. Martinez, Chief Financial Officer of BCC Engineering, Inc. a Miami, Florida based engineering firm, is named as the 2016 recipient of Zweig Group’s Jerry Allen Courage in Leadership Award. When Martinez first joined...
San Francisco’s tallest and most luxurious residential skyscraper is sinking, leaning, and setting the stage for an epic, and even precedent-setting, bayside court battle. When it was completed in 2008, the 58-story Millennium Tower in...
The M&A process is like the dating game: there’s plenty of fish in the sea, but hauling in the big catch isn’t easy. Firms close deals every day without engaging an M&A consultant to help...
If a firm wants to succeed at a high level, it must keep a keen eye on the documents, and have an ear for what the client needs. It’s my experience that too many firms...
In the AEC marketing world, proposals are usually treated as business as usual, but I believe we need to make them personal. I will be celebrating my 20th wedding anniversary on June 1, 2016, (I...
We’re each leaving a trail behind us – our reputations and our effect on the world – as industry leaders, we should focus on making those as pleasant as possible. If you have a leadership...
FAYETTEVILLE, Ark. (Sept. 15, 2015) – Marian Young, CEO of BrightFields, was awarded the 2015 Jerry Allen Courage in Leadership Award by Mark Zweig, Founder and CEO of Zweig Group on Thursday September 3, 2015...
My husband and I had dinner one evening last week at one of our favorite local restaurants, an upscale place with a gracious staff and fantastic fare. Or, at least, we went to the restaurant...
Architectural colleague shares new scale for assessing employees’ impact on the firm, community, world in areas of attitude, capability, performance. I’ve always been skeptical of the “performance review” style of evaluating. I believe in a...
This is part one of a two-part series on the acquisition process, written by Jamie Claire Kiser, Director of M&A Services, and Ryan Renard, Financial Analyst/Consultant. Part one focuses on the search phase of an...
Over-confidence going into a proposal or interview can create a self-fulfilling prophecy; front-runners must be sure to wow clients. We have all been there. We find out we are short-listed for that project that we...
Bad résumés, Skype, and doing favors Why flexibility is key when hiring your next top employee. By Randy Wilburn Recruiting Notes Image courtesy of Flanzingo https://www.flazingo.com/creativecommons One of the things that always stands out to...
Five facts to consider during the recruiting process at your firm. Managing expectations in an executive search process can be a burdensome task. After all, you’re eager to quickly find that perfect new team member...
FAYETTEVILLE, Ark. (Sept. 29, 2014) –William Brock Johnson (1949-2012) was named the recipient of the 2014 Jerry Allen Courage in Leadership Award, an award recognizing outstanding leaders in the AEC industry. Brock was the President...
Consider the unexpected in your next candidate search and you’ll be that much closer to winning the war for talent. Dwight Eisenhower made a statement once that bears repeating. He said: “Plans are nothing; planning...
Six traits that will make you and your team highly successful, Mark Zweig writes. There’s no doubt in my mind that most successful people in this business didn’t get there by accident. It’s because of...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 989 Originally published 1/7/2013 Employ these three tactics in your selection process and you’re likely to begin seeing significant improvements in talent acquisition...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 989 Originally published 1/7/2013 Novel pays homage to engineering profession and is a great airplane read, Mark Zweig writes. The week before Christmas,...
Press Release: October 27, 2011 FAYETTEVILLE, Ark. (October 27, 2011) – H. Kit Miyamoto Ph.D., S.E., often comes to face with death, emotional devastation, cholera, hurricanes, earthquake aftershocks and an array of dangerous situations –...
By Jeremy Clarke Director, Executive Search Consulting ZweigWhite Recruiting and selection can be a meticulous and costly campaign. Those who recruit regularly know that an average management-level search can last 90 days or more. These...
Press Release: June 9, 2011 FAYETTEVILLE, Ark. (June 9, 2011) — Originally published in the May 2011 issue of Structural Engineering & Design, the continuing education course “BIM in a Cloud II: BIM and Cloud...
FOR IMMEDIATE RELEASE May 19, 2011 Press Contact: Christina Zweig (479) 582-5700 direct (800) 466-6275 corporate (479) 445-7564 mobile ZweigWhite, LLC P.O. Box 1528 Fayetteville, AR 72702-1528 christinaz@zweigwhite.com www.zweigwhite.com FAYETTEVILLE, Ark. (May 19, 2011) –Two...
Press Release: February 22, 2011 FAYETTEVILLE, AR (February 23, 2011) – ZweigWhite’s new eLearning courses offer easy, convenient project management (PM) training ideally suited for today’s time-pressed, on-the-go professionals in the architecture, engineering, planning and...
One of the keys to success in business— all types of business, not just the A/E/P and environmental business— is practicing common courtesies (or perhaps they should be called not-so-common courtesies?). Architects, engineers, and scientists...
After 20 years of writing The Zweig Letter and its no-named, type-written predecessor, I feel like I know our readers. Most of you are architects, engineers, planners, and scientists. You (rightfully) consider yourselves professionals. Theoretically,...
I was at Lowe’s the other day buying a Jacuzzi tub for a 1925 bungalow we are redoing from top to bottom to resell. While the plumbing guy ran off to get my tub, I...
A couple weeks ago, a motley group of A/E firm principals and I went on a 700+ mile ride on two-lane roads through some beautiful countryside in New Hampshire, Vermont, and just a little bit...
Last week, I took my oldest daughter Christy (she’s a high school junior) and one of her friends on a day of college tours. We went to three schools and took the guided tour at...
Conventional wisdom and a course in marketing will tell you that any business— especially a professional service business— must have close relationships with clients IF the firm wants to keep those clients and get as...
It’s real popular for A/E and environmental firms to proclaim that they are “client-centered.” Sounds good, right? Give the clients what they want…. But not many firms really do what is necessary to make this...
You’re all aware of it. The “circular theory,” otherwise known as “what goes around comes around.” It’s one of nature’s laws that seems to hold true as much as the laws of physics. If you’re...
Every week, I have to come up with something relevant to say to architects, engineers, and environmental consultants who own or manage A/E/P and environmental consulting firms. That’s my job. I like it— and because...
For most A/E/P and environmental consulting firms, working with a bank is a necessary part of being in business. Very few companies can get by without some sort of credit line to finance receivables or...
We work for a lot of different firms in the A/E and environmental consulting industry. We talk to a lot of different professionals out there. What’s in and what’s out these days? Here’s our view:...
While waiting to catch a plane from Philadelphia to Boston the other day, I stood in line for what seemed like the longest time with a group of college students heading home for the Easter...
The ability of an A/E or environmental consulting firm to quickly hire qualified people for any opening affects virtually every aspect of its management. I call it “supply-side human resources management.” If you think about...