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Search results

10 results found for “comes from the heart”

Surveys & Reports
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Surveys & Reports

Learning & Events

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  • Podcast: Mike Munn on building a legacy firm at McAdams

    Podcast: Mike Munn on building a legacy firm at McAdams

    October 28, 2026

    “We want to do our leg of the race extraordinarily well and prepare the next generation to take it even further. —Mike Munn Mike Munn is president and CEO of McAdams, the Raleigh-based civil engineering, land...

    Read
  • Big mistakes that can put you out of business

    Big mistakes that can put you out of business

    September 27, 2026

    By Mark Zweig | The biggest threats to a firm are often predictable, preventable risks that leadership simply failed to plan for.

    Read
  • The robots are coming, but not for you

    The robots are coming, but not for you

    August 09, 2026

    By Morgan Stinson | AI disruption is real, but people still bring the judgment and connection technology cannot replicate.

    Read
  • What grief taught me

    What grief taught me

    July 19, 2026

    By GinaRenee Autrey | Real strength is not carrying everything alone, but knowing when to pause, accept support, and let yourself heal.

    Read
  • TZL Podcast: Sondra Rotty

    TZL Podcast: Sondra Rotty

    May 29, 2026

      “Say yes as much as you can when you’re young so that you can balance things a little better when you’re older.” Sondra Rotty Sondra Rotty is the newly elected president and COO of...

    Read
  • TZL Podcast: ElevateAEC

    TZL Podcast: ElevateAEC

    February 26, 2026

    Master Builders Reimagined: KP Reddy Explores AI, Integration, and Future Design Leadership     “We keep iterating on an old construct—let’s stop and start over. How do we want to do things differently? Let’s get...

    Read
  • TZL Podcast: 2025 ElevateAEC Keynote

    TZL Podcast: 2025 ElevateAEC Keynote

    February 13, 2026

    “I hope you continue to be extremely intentional in choosing to be exactly where your feet are every moment that you are.” Lynn Wong Episode Summary: In this keynote episode from Zweig Group's ElevateAEC2025 Conference,...

    Read
  • What it takes to become a frontier firm

    What it takes to become a frontier firm

    January 11, 2026

    By Stefanie Richter | Firms at the frontier of change thrive by pairing AI adoption with a culture of agility, data trust, and teams built to adapt at scale.

    Read
  • Inspiring loyalty and driving performance

    Inspiring loyalty and driving performance

    December 28, 2025

    By Duncan Robertson | Motivational leadership drives loyalty, ownership, and growth by connecting people’s individual goals to the firm’s larger purpose and vision.

    Read
  • Lead like a superhero

    Lead like a superhero

    December 07, 2025

    By Greg Sepeda | The Marvel universe delivers 10 powerful lessons in leadership, proving that purpose, humility, and teamwork save the day.

    Read
  • Assembling a high-impact board

    Assembling a high-impact board

    October 26, 2025 | Chris Catton

    By Chris Catton | Having the right people on your board may be the most valuable investment you make for the future of your firm.

    Read
  • Growing your firm – and your impact

    Growing your firm – and your impact

    October 26, 2025

    By Shannon Christiansen | As your firms grows, so does your capacity to give back, strengthening both your communities and your culture.

    Read
  • How to achieve a double-win merger

    How to achieve a double-win merger

    August 10, 2025

    By Dan Schwartz | Successful M&A communication is achieved through strategy, storytelling, and staying human in the face of complexity.

    Read
  • Insufficient

    Insufficient

    August 03, 2025

    By Brandon Pinkerton | People-first leadership demands balance and recognition that caring for individuals shouldn’t come at the cost of organizational purpose.

    Read
  • The Iron Man framework for innovation

    The Iron Man framework for innovation

    May 18, 2025

    By Nick Heim | Innovation in AEC succeeds when people, processes, and technology work together with purpose and alignment.

    Read
  • The high-performance blueprint

    The high-performance blueprint

    May 18, 2025

    By Stefanie Richter | High-performing AEC teams thrive on chemistry, clarity, and control – enabled by integrated systems that eliminate costly friction.

    Read
  • There can be only one

    There can be only one

    April 27, 2025

    By Brandon Pinkerton | Power struggles are an inevitable part of leadership, so expect challengers and be ready to defend your seat at the table.

    Read
  • Tariffs, taxes, and turbulence

    Tariffs, taxes, and turbulence

    April 20, 2025

    By Jennifer Nelson | With informed planning and strategic flexibility, AEC firms can continue to thrive and deliver, even in turbulent times.

    Read
  • Hope is not a strategy

    Hope is not a strategy

    April 20, 2025

    By Chuck Miller | Selling requires building credibility, showing up consistently, and proving that you’re in it for the long haul.

    Read
  • Growing pains

    Growing pains

    April 06, 2025 | Jeremy Clarke

    By Jeremy Clarke | The key to embracing growth without giving up what made your firm great in the first place.

    Read
  • Owner follies

    Owner follies

    February 02, 2025 | Ezequiel Tovar

    By Ezequiel Tovar | These common leadership mistakes hinder the growth and success of your business.

    Read
  • Undercover boss

    Undercover boss

    November 17, 2024 | Ezequiel Tovar

    By Ezequiel Tovar | Engaging with employees at all levels fosters respect, uncovers issues, and strengthens company culture.

    Read
  • The trouble with familiarity

    The trouble with familiarity

    November 17, 2024

    By Brad Thurman | Consistently nurturing long-term client relationships and adding value are essential to maintaining loyalty and avoiding complacency.

    Read
  • The journey’s end

    The journey’s end

    November 03, 2024

    By Brandon Pinkerton | When the time comes, the best thing you can do for yourself, your legacy, and your organization is to end the journey well.

    Read
  • Are you an enemy of writing?

    Are you an enemy of writing?

    August 04, 2024

    By Elizabeth Preston | Managers can unintentionally hinder their team’s writing by not providing clear standards, dedicated time, and constructive feedback.

    Read
  • Don’t overlook these critical risks

    Don’t overlook these critical risks

    June 23, 2024

    By Kurtis John | Ignoring these areas of risk and their potential implications can have significant impacts on your success and your firm’s future.

    Read
  • Building your own GPT

    Building your own GPT

    April 28, 2024 | Kristin Kautz CPSM

    By Kristin Kautz | AI assistants empower personalized and effective support that will save time and money, and enhance creativity and quality.

    Read
  • Not in my backyard

    Not in my backyard

    April 28, 2024 | Mark C Zweig

    By Mark Zweig | Those of us in the AEC business need to do a better job educating the general populace about the benefits of smart development.

    Read
  • Cultivating company culture

    Cultivating company culture

    January 07, 2024

    By Brad Thurman | Define and nurture a strong company culture by articulating a concise core purpose, aligning actions with values, and embracing consistency.

    Read
  • A personal check engine light

    A personal check engine light

    September 24, 2023

    By Janki DePalma | When you notice feelings of resentment, take a moment to explore what that warning sign is trying to tell you before it escalates into something more.

    Read
  • Is it time to go nuclear on meetings?

    Is it time to go nuclear on meetings?

    August 06, 2023

    By Kraig Kern | It is essential for companies to reevaluate their meeting culture and prioritize efficiency and effectiveness for long-term success.

    Read
  • An entrepreneurial event

    An entrepreneurial event

    July 23, 2023 | chad clinehens pe

    By Chad Clinehens | This year’s ElevateAEC Conference is an opportunity for you to drive personal and professional growth.

    Read
  • Innovator: Roger Krulak

    Innovator: Roger Krulak

    April 23, 2023

    By Liisa Andreassen | CEO of FullStack Modular (Brooklyn, NY), a leader in the design, manufacture, and construction of mid- and high-rise modular buildings in urban environments.

    Read
  • Not for the faint of heart

    Not for the faint of heart

    January 08, 2023 | Lindsay Young CPSM

    By Lindsay Young | Becoming a great leader is a rewarding experience, but it takes time, training, and a lot of trial and error.

    Read
  • Capture the heart of your brand

    Capture the heart of your brand

    January 01, 2023 | Randy Wilburn

    By Randy Wilburn | Podcasting is one of the best ways you can tell the story of your brand.

    Read
  • Cultivating a spirit of gratitude

    Cultivating a spirit of gratitude

    November 27, 2022

    By Brock Hoskins | Express gratitude to those people who are important to you, and find ways to make that a regular practice in your life and throughout your company.

    Read
  • What do they really think?

    What do they really think?

    September 18, 2022 | Lindsay Young CPSM

    By Lindsay Young | Knowing what people really think will help you grow your business and serve your clients even better than you already do.

    Read
  • TZL Podcast: John Wheaton

    TZL Podcast: John Wheaton

    June 16, 2022

    In this episode, John Wheaton, CEO of Wheaton Sprague Building Envelope in Stow, OH, shares his origin story and how we came to embrace engineering as a profession. 

    Read
  • Personal reflections

    Personal reflections

    June 12, 2022 | Mark C Zweig

    By Mark Zweig | These are “the good old days,” so don’t take anything for granted and find something to enjoy in even the most mundane aspects of life.

    Read
  • A call for rethinking AEC education

    A call for rethinking AEC education

    May 29, 2022

    By Nea May Poole | Universities do their students a disservice if they leave their programs without a fundamental understanding of what the career they have chosen entails.

    Read
  • Creating opportunities: Rob Winstead

    Creating opportunities: Rob Winstead

    May 29, 2022

    By Liisa Andreassen | Principal at VMDO, an architectural planning and design firm that creates community-centered environments that connect people and place through design.

    Read
  • Creating a continental legacy

    Creating a continental legacy

    May 15, 2022

    By John Milano | Through inorganic growth, Hill International has expanded and diversified across Europe – but still has its sights set on working as a cohesive and homogenous unit.

    Read
  • Asking questions: Julie Snow

    Asking questions: Julie Snow

    April 24, 2022

    By Liisa Andreassen | Founder, design principal, and CEO at Snow Kreilich Architects (Minneapolis, MN), a nationally recognized, award winning architectural studio.

    Read
  • Putting people first: Steve Margaroni

    Putting people first: Steve Margaroni

    April 03, 2022

    By Liisa Andreassen | CEO of Psomas (Los Angeles, CA), an employee-owned firm providing engineering, environmental, construction management, and survey/geospatial services.

    Read
  • Seize your moment

    Seize your moment

    March 20, 2022

    By Jerry Holder | Three lessons learned from stories of leaders’ successes and failures – and their ramifications.

    Read
  • Who is responsible for onboarding?

    Who is responsible for onboarding?

    March 20, 2022

    By Kraig Kern | Your firm’s collective strengths can and should be applied to make your new employees’ onboarding a standout experience.

    Read
  • The ugly truth about inflation

    The ugly truth about inflation

    January 02, 2022 | Will Anderson

    By Will Anderson | Five ways that inflation could be eating away at your firm’s growth and what you can do about it.

    Read
  • How to land a purple unicorn

    How to land a purple unicorn

    January 02, 2022

    By Ryan Gallagher | Firms that actively work to attract these rare creatures will be best positioned to grow and prosper.

    Read
  • Self-perform general contractors

    Self-perform general contractors

    October 24, 2021

    By Roger Marquis | What is a self-perform general contractor and why should your firm consider working with one?

    Read
  • Your work-life balance

    Your work-life balance

    September 12, 2021

    By Gordon Greene | Get to know your people, find out what’s important to them, and understand that work-life balance looks different for everyone.

    Read
  • Empowering: Denis St. Peter

    Empowering: Denis St. Peter

    August 22, 2021

    By Liisa Andreassen | President and CEO of Haley Ward (Bangor, ME), a 100 percent employee-owned technical consulting firm, offering a range of engineering, environmental, and surveying services.

    Read
  • The human factor: Mike DeRouin

    The human factor: Mike DeRouin

    August 01, 2021

    By Liisa Andreassen | President at FitzGerald (Chicago, IL), a nationally recognized architecture firm with roots dating back more than 100 years.

    Read
  • Empowering people: Kim Heartwell

    Empowering people: Kim Heartwell

    May 16, 2021

    By Liisa Andreassen | President and CEO of CallisonRTKL, a global firm that has created some of the world’s most successful environments for developers, retailers, investors, institutions, and public entities.

    Read
  • Serving others: Mike Schnaare

    Serving others: Mike Schnaare

    February 21, 2021

    By Liisa Andreassen | President of Lawrence Group (St. Louis, MO), an integrated design, development, and construction firm using the power of people with great ideas to bring clients’ dreams to life.

    Read
  • Authentic: Jeff Schumaker

    Authentic: Jeff Schumaker

    February 14, 2021

    By Liisa Andreassen | President of Fishbeck (Grand Rapids, MI), a firm of engineers, scientists, architects, and constructors in the business of problem solving, inspiring results, and bringing ideas to life.

    Read
  • Make them want what you do!

    Make them want what you do!

    February 07, 2021

    By Mark Zweig | It’s great to be needed, but it’s not really where you want to be. The position you should really seek to attain is to be wanted.

    Read
  • Why have an employee resource group?

    Why have an employee resource group?

    January 24, 2021

    By Wendy Culver | ERGs to get your people involved to make changes from the heart of your organization, rather than being imposed from the top down.

    Read
  • Real collaboration: Mark Brumfield

    Real collaboration: Mark Brumfield

    January 03, 2021

    By Liisa Andreassen | CEO of HEAPY Engineering (Dayton, OH), a leader in sustainability, engineering, and commissioning solutions with a vision to build a more resilient and sustainable society.

    Read
  • Reach new limits: Aine O’Dwyer

    Reach new limits: Aine O’Dwyer

    November 29, 2020

    Principal and CEO of Enovate, a WBE/DBE/SBE firm that serves as a prime contractor as well as a subcontractor on city, state, and federal public agency and private projects.

    Read
  • Empower your people for the greater good

    Empower your people for the greater good

    November 15, 2020

    The texture of varying beliefs, values, and backgrounds inform how we see the world, and are at the very core of our ability to serve our clients and community.

    Read
  • Guide and lead: Rayburn ‘Jake’ Donaldson

    Guide and lead: Rayburn ‘Jake’ Donaldson

    October 11, 2020

    Managing partner at Method Architecture (Houston, TX), a firm that practices ego-free architecture, creatively solves problems, and provides unparalleled customer service.

    Read
  • Giving back: Bob Mora

    Giving back: Bob Mora

    July 27, 2020

    Owner and managing partner at Batture, LLC (New Orleans, LA), a firm dedicated to delivering outstanding results while creating powerful social and environmental change.

    Read
  • Character: Randy Wilburn

    Character: Randy Wilburn

    July 14, 2020

    As an accomplished speaker, consultant, trainer, and business coach, Wilburn helps professionals become better leaders, better communicators, and better people.

    Read
  • Death, taxes, and retirement

    Death, taxes, and retirement

    June 22, 2020

    By Justin Ramirez | Nothing is as certain as death and taxes. But an owner’s retirement can be, too. If done correctly, an owner’s retirement and its benefits can be just as certain as death...

    Read
  • Photo credit: Carlos Sanchez

    Authenticity: LaShawn Stewart-Baylor

    June 15, 2020

    President and CEO of Integrated CM Solutions (San Antonio, TX), a program/construction management firm that’s had more than $800 million worth of projects since 2015.

    Read
  • We got this!

    We got this!

    May 04, 2020

    All of us in the AEC industry are being challenged by the disruption this virus is causing, but we got this. Solving problems is what we do.

    Read
  • Empowering people: Dusty Eaton

    Empowering people: Dusty Eaton

    April 06, 2020

    CEO of A&E Architects (Billings, MT), a firm that believes all disciplines can live together within any given project.

    Read
  • Change with the times

    Change with the times

    March 09, 2020

    Many firms still cling to old-school attitudes and business practices that chase away top performing employees looking for a more future-friendly place to grow their careers.

    Read
  • Finding needles in the haystack

    Finding needles in the haystack

    January 06, 2020

    As Zweig Group’s director of executive search, Chad Coldiron’s passion is connecting top talent with AEC firms.

    Read
  • Culture setter: Ernesto Aguilar

    Culture setter: Ernesto Aguilar

    November 11, 2019

    CEO of Ardurra Group (Tampa, FL), an engineering consulting firm with a focus on the positive.

    Read
  • What leads to business failure?

    What leads to business failure?

    September 30, 2019

    “What causes AEC firms to fail? I have been a student of this business for 39 years now. Here’s what I have seen.”

    Read
  • Evolution of a conference

    Evolution of a conference

    August 26, 2019

    “We invite you to celebrate the industry while learning from its best-performing firms and leaders.”

    Read
  • Good things come to those who make

    Good things come to those who make

    August 19, 2019

    Using both sides of his brain, and with empathy, can-do man is engineering a great career in Seattle.

    Read
  • Apple orchards and water rights

    Apple orchards and water rights

    July 22, 2019

    Taylor Dayton, EIT, is a project engineer at Aspect Consulting’s office in Wenatchee, Washington.

    Read
  • Incredibly grateful: Megan Armendariz

    Incredibly grateful: Megan Armendariz

    March 18, 2019

    A good attitude and honest effort are central to California engineer’s mission to build a meaningful career.

    Read
  • Yes, accountability

    Yes, accountability

    November 12, 2018

    Leading through accountability takes a willingness to do a better job at recognizing challenges and accepting feedback toward positive change. Have you ever worked with someone who can’t perform their basic job functions? Have you...

    Read
  • Chaos vs. structure

    Chaos vs. structure

    November 05, 2018

    If we want to grow as people and as firms, we have to first find the fine line, and then what’s on either side of it. Choice breeds chaos, or so the saying goes. Even...

    Read
  • In the books

    In the books

    October 22, 2018

    With the unequivocal success of this year’s Hot Firm & A/E Industry Awards Conference in Dallas, all eyes now turn to Las Vegas in 2019. By Richard Massey Editor Chad Clinehens, Zweig Group’s president and...

    Read
  • Rational and emotional

    Rational and emotional

    July 16, 2018

    It’s OK to wrestle with yourself as you chart the path to success. The AEC industry needs its performance metrics and monetary goals, but don’t forget about your heart. Recently I saw a coffee mug...

    Read
  • Social media

    Social media

    May 21, 2018

    I was thinking about social media and what a phenomenon it is and how it is now such a big part of our culture. Even though the odds are against it, you may be someone...

    Read
  • Nine reasons you should attend TPA...don't wait to hear these through the Grapevine

    Nine reasons you should attend TPA...don't wait to hear these through the Grapevine

    January 31, 2018

    The Principals Academy is coming to Sonoma, CA on April 26-27 1) Enjoy some red while learning how to keep your firm out of the red. 2) No reason to wine about getting your CEUs/PDHs....

    Read
  • Time is NOT on your side

    January 22, 2018

    The last few weeks have been pretty rough. A nice young fellow who cleaned my antique cars was killed in a New Year’s Eve altercation with a gun-wielding criminal. Several of my friends and acquaintances,...

    Read
  • Deep six

    January 01, 2018

    Keeping up with the latest and greatest in marketing is tough, but it’s easy to see what techniques need to be left behind. If you’re still doing the same kind of marketing you were doing...

    Read
  • Heart to heart

    December 04, 2017

    Do your clients really love you? And do you love them? Before jumping into a big contract, you might want to know. Something I learned a long time ago has to do with my relationship...

    Read
  • Conference call: Michael Carragher, part 2

    November 13, 2017

    President and CEO of VHB (Best Firm Civil #23 and Hot Firm #46 for 2017), a 1,400-person firm based in Boston, Massachusetts. By Liisa Andreassen Correspondent “Bottom line, when it’s the right move, and when...

    Read
  • Conference call: Aaron Roseth

    August 28, 2017

    President of ESG (Hot Firm #36 for 2017), a 120-person architecture and design firm based in Minneapolis. By Liisa Andreassen Correspondent “We have a small SWAT team that focuses on networking and about 75 percent...

    Read
  • Conference call: Will Schnier (Part 2)

    June 26, 2017

    CEO of BIG RED DOG Engineering & Consulting (Best Firm Multi-discipline #47 and Hot Firm #65 for 2017), a 105-person multi-discipline engineering firm based in Austin, Texas. By Richard Massey Managing Editor “As individuals and...

    Read
  • Conference call: Will Schnier (Part 1)

    June 19, 2017

    CEO of BIG RED DOG Engineering & Consulting (Hot Firm #65 for 2017), a 105-person multi-discipline engineering firm based in Austin, Texas. By Richard Massey Managing Editor “It’s been true since day one and remains...

    Read
  • Avoiding conflict avoidance

    May 22, 2017

    Handle the difficult conversations by knowing who you are, learning about other people, and knowing what’s needed to win. This time he went too far. Milo, your senior engineer, will not budge on his code...

    Read
  • Retrievable receivables

    Retrievable receivables

    March 21, 2017

    Install rigorous controls with your PMs when it comes to the average collection period, and watch the money flow back into your accounts. As 2016 fades into the past and we prepare the year-end analysis,...

    Read
  • Conference call: David Wantman

    March 13, 2017

    CEO of Wantman Group, Inc. (#5 Hot Firm and #19 Best Firm Multidiscipline for 2016), a 310-person engineering consulting firm based in West Palm Beach, Florida. By Liisa Andreassen Correspondent “The easiest work is repeat...

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  • A champagne toast

    January 16, 2017

    Recognizing hard work and celebrating a job well done is common practice at HED. Whether it’s a thank you note or another form of congratulations, success is celebrated. As a firm that’s been around for...

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  • Create a healthy workplace: Part two

    January 02, 2017

    Over the years, we have developed work styles that are not good for our physical, mental, or emotional health, but that can be changed. Taking these tips to heart can really change the health of...

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  • Cash flow

    Cash flow

    December 19, 2016

    Alternative collection methods at this time of year, even if it’s something radical, might come in handy if you need to ‘stock the cash coffers.’ As the last quarter of 2016 draws to a close,...

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  • The joy of giving

    December 05, 2016

    The holiday season always motivates us to give back, but a company-wide campaign can provide for charity where and when it’s needed most – locally and all year long. I really like this quote from...

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  • Served Best when Hot

    November 14, 2016

    The annual Hot Firm and A/E Industry Awards Conference in Phoenix was a success, and it’s heading to Seattle for 2017. By Richard Massey Managing Editor The 2017 annual Hot Firm and A/E Industry Awards...

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  • Reaching the right people

    June 03, 2015

    Today’s competitive market – and the fact that the best employees aren't necessarily looking for a job – means your digital footprint must be big enough to reach everyone. Creating a game plan for recruiting...

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  • From the Chairman: Aspire/inspire

    June 10, 2013

    These are the two core words that define how and what people lead. I’ve spent a great deal of time thinking and learning about leadership. Endless books have been written about leadership and I’ve pursued...

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  • From the Chairman: Leadership and career development

    March 15, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 999 Originally published 3/18/2013 The pillars of a successful company can be distilled into two words. A client recently asked me to make...

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  • From the Chairman: Successors and Understudies

    September 19, 2011

    By Ed Friedrichs Chairman, ZweigWhite As architects and engineers, we’re in a long-cycle business. That means we work on long duration assignments, often with extended start/stop cycles— waiting for a public hearing, an EIR to...

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  • What to do if your firm is acquired

    July 13, 2009

    Economic crisis or not, there’s a lot of it going on these days— firms in our “industry” buying other companies— for a variety of reasons. And while there is lots of information out there on...

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  • What to do if your Hot Firm cools

    November 03, 2008

    The Zweig Letter Hot Firm List for 2008 is chock-full of success stories. Many are incredibly inspirational and serve as great examples of planning, execution, and character. Some Hot Firms have even been on the...

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  • Rewrite the Rules of Your Business

    January 14, 2008

    One decision I made recently in my redevelopment business was to start running it more like a “real” business. This may seem strange coming from me— we always tried very hard to practice what we...

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  • Really Tuning in to Your Clients

    July 21, 2003

    Conventional wisdom and a course in marketing will tell you that any business— especially a professional service business— must have close relationships with clients IF the firm wants to keep those clients and get as...

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  • The “Terrorist” Employee

    February 03, 2003

    Everyone in our country seems to be worried about terrorists. Undoubtedly, there are some good reasons to be concerned. But maybe the trouble is even closer to home— like in your own firm. We find...

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  • How Sweet It Is

    July 23, 2001

    “God, it smells good out here,” Bob Trunkwater thought to himself as he started out on his early evening walk around the neighborhood. Trunkwater had just recently made the decision to start his own company....

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  • Life and work should be more than fun

    April 10, 2000

    I had a 56-year-old client say to me the other day that he just isn’t having any fun anymore. He wants to change his life, and he had decided to sell his firm so that...

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  • Sometimes You Have to Just Plunge In

    July 20, 1998

    Summer’s here. Our local swimming hole— “Farm Pond”— in the town I live in (Sherborn, Mass., pop. 4,300) is also a social gathering spot. Late in the afternoon and on weekends you’ll see all of...

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  • Going Wrong From the Start

    June 09, 1997

    Why do some firms grow, have happy employees, keep satisfied clients, and make their owners rich, while others start up, muddle along, and then either continue to muddle along or fizzle out completely? If you...

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  • Presentation Pointers

    October 09, 1995

    It has been said that the only thing an A/E/P or environmental firm can do in a presentation is “not lose the job”— meaning that the selection decisions are made before presentation time, and can...

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  • Conflict

    May 22, 1995

    Everybody who’s anybody in the A/E/P and environmental business will tell you that teamwork is critical to the success of their firms. But aside from the occasional hiring of a smooth-talking organizational psychologist to give...

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  • Know when to say “no”

    December 12, 1994

    One of the most important milestones in the development of an A/E/P or environmental firm is the first time the company turns down work. Knowing what work to take on and what work to refuse...

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  • Four Functions of Management

    November 07, 1994

    Most A/E/P and environmental consulting firm insiders would agree that we, as a group of companies, do not manage very well. I say that because if we did, we would not be an industry made...

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