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Search results

10 results found for “client perception studies”

Surveys & Reports
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  • Why have a strategic plan?

    Why have a strategic plan?

    February 15, 2026 | Ezequiel Tovar

    By Ezequiel Tovar | Strategic planning transforms vision into execution by aligning leaders, empowering employees, and funding growth with intention.

    Read
  • A lifetime of mistakes – and what I learned

    A lifetime of mistakes – and what I learned

    October 19, 2025

    By Jon Hanlon | AEC careers are built on continual learning, where mistakes, questions, and collaboration shape lasting skills and professional growth.

    Read
  • It’s time to take quality seriously

    It’s time to take quality seriously

    September 07, 2025 | Mark C Zweig

    By Mark Zweig | Many AEC firms claim high quality, but without consistent action those promises quickly become hollow words.

    Read
  • Retaining working moms in AEC

    Retaining working moms in AEC

    December 10, 2023

    By Rachel Wilde | By engaging working mothers in the workplace effectively, we can help retain top talent in our industry and create a better tomorrow for our daughters.

    Read
  • The driving force of your firm

    The driving force of your firm

    October 01, 2023

    By Conrey Guy | Your mission, vision, and values make up the backbone of your firms’ identity.

    Read
  • Adopting new technology

    Adopting new technology

    April 02, 2023

    By Kevin Johns | In order to remain competitive, AEC firms need to understand and embrace new technology.

    Read
  • Purpose driven leadership

    Purpose driven leadership

    April 17, 2022 | Phil Keil

    By Phil Keil | Firms with purpose driven leadership have tangible benefits and more successful outcomes.

    Read
  • Captive insurance

    Captive insurance

    March 20, 2022

    By Ted Grace | This is a cost-effective alternative for AEC leaders seeking to manage enterprise risk.

    Read
  • Haven’t looked back since 1986

    Haven’t looked back since 1986

    August 08, 2021

    By Abdo Kardous | How an initial leap to the Middle East jump-started success around the globe for U.S.-based Hill International.

    Read
  • Client perception studies

    Client perception studies

    July 25, 2021

    By Bill Fox | Knowing your clients and finding out how you can solve their problems is key to building long-lasting, profitable relationships.

    Read
  • Overcoming ‘Zoom fatigue’

    Overcoming ‘Zoom fatigue’

    May 25, 2020

    By Jamie Claire Kiser | We’re using videoconferencing more than ever, but constant communication isn’t the same as effective communication.

    Read
  • Call for Project Case Studies

    Call for Project Case Studies

    May 12, 2020

    Submit to: ElevateHer@zweiggroup.com Deadline: 6/15/20 Across multiple industries companies are realizing that diversity is more than just a buzzword. Project teams with individuals with diverse ages, values/beliefs, traditions, ethnic backgrounds, and personalities are continually outperforming...

    Read
  • The brand as a leader

    The brand as a leader

    April 13, 2020

    Exceptional brand leadership is a must for a firm to be exceptional in today’s challenging business environment.

    Read
  • Outsourcing market research

    Outsourcing market research

    May 13, 2019

    There are plenty of tell-tale signs your AEC firm needs a set of third-party experts to help you achieve your goals.

    Read
  • A military approach

    A military approach

    January 28, 2019

    Breaking into new markets isn’t easy, but it can be done if you have a long-term, coordinated plan of attack. Following 30 years as an Army Engineer officer, I went to work as a market...

    Read
  • Self-centered introverts

    Self-centered introverts

    October 01, 2018

      The AEC industry is known for its inward-looking professionals. When it comes to marketing your firm to the outside world, that’s not a good thing. I’m sure everyone has heard the old joke: How...

    Read
  • MSCE, PE, AIA? Not always

    MSCE, PE, AIA? Not always

    August 06, 2018

    By Christina Zweig Niehues | AEC credentials are necessary for the work of designing and building, but that’s not the case regarding firm management and ownership.

    Read
  • Office tribalism

    Office tribalism

    May 14, 2018

    Tribes provide compelling places for support, validation, and direction, but tribalism cannot be allowed to thwart a firm’s success. I chose psychology as a major in college because I thought it would help me understand...

    Read
  • Why me?

    March 12, 2018

    While clients want to be in the hands of an expert, they also want that expert to care deeply about the success of their project. A best practice in business development/project initiation that you can...

    Read
  • Seven ways to get the most out of a client satisfaction survey

    Seven ways to get the most out of a client satisfaction survey

    November 13, 2017

    "Client satisfaction surveys" or "client perception studies" in the architecture, engineering, planning, and environmental consulting industry are about a lot more than putting a quick happiness rating on a client. When conducted correctly, these surveys...

    Read
  • From last to first

    July 10, 2017

    Serving others before serving yourself sounds noble, but if you are low on your own priority list, it’ll show in poor performance. If you’re a fellow frequent traveler, you’ve probably heard the safety announcement that...

    Read
  • Failing to plan, planning to fail, part 1

    Failing to plan, planning to fail, part 1

    May 01, 2017

    By Phil Keil | Strategic planning is the roadmap to your firm’s success. Without it, you might get knocked down and never get back up.

    Read
  • Failing to plan, planning to fail, part 1

    May 01, 2017

    Strategic planning is the roadmap to your firm’s success. Without it, you might get knocked down and never get back up. I have a lot on my mind this week, so get ready, buckle up,...

    Read
  • PM Perspectives: What you write and how you write it

    June 14, 2013

    Good communication includes good writing. Everyone sort of scoffs at the English Lit majors in college – questioning the validity of such a general degree and wondering what sort of jobs those graduates land upon...

    Read
  • Taking Research Seriously

    September 24, 2007

    Bob Cunningham was the 57-year-old CEO of C-6 Architects and Engineers in Seattle, Washington. He became CEO of the company in 1992. Cunningham took great pride in witnessing the firm’s growth from 30 people when...

    Read
  • 27 Ways to Inject New Life into Your Firm’s Marketing Efforts

    March 19, 2007

    I just got back from ZweigWhite’s 2007 A/E Marketing Now Summit in Las Vegas, Nevada. It was our biggest and best-attended marketing conference ever! My task was to open the show with a short talk...

    Read
  • Successful Business Planning

    May 14, 2001

    Schweitzer, Rosenblatt, Tunick, and McBlarsky had just ended one heck of a run. The 250-person E/A firm had grown from 40 people to 250 over the past five years. And while it was undeniably exciting,...

    Read
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