Ways to win more new business
By Matt Cooper | Repeat clients keep AEC firms stable, but winning new work is what determines long-term growth and resilience.
10 results found for “bias”
By Matt Cooper | Repeat clients keep AEC firms stable, but winning new work is what determines long-term growth and resilience.
By Ying Liu | Real success depends on alignment, courage, and people ready to own the future.
By Michael Sanderson | This is one of the most powerful tools we have to reduce risk, train effectively, grow sustainably, and do better work.
By Nam Douglass | Businesses across the U.S. face increased federal scrutiny, making proactive workforce compliance essential to mitigate risk and avoid costly penalties.
By Erik Stroemberg | Practical insights and recommendations for creating, communicating, and maintaining an effective AI policy.
By Niknaz Aftahi | Solving the silo problem in AEC firms starts with a connected tech stack that boosts collaboration, efficiency, and profit.
By Daryl Simons Jr. | How to create a stronger, more dynamic, and future-ready workplace – where everyone has the opportunity to thrive.
By Javier Suarez | Companies should focus first and foremost on “doing” and then worry about “saying” what they are doing.
By Tiara Marcus | True leaders tune out the noise and let their expertise, talent, and technical understanding speak for itself.
By Mark Zweig | If you want the best people, you have to sell – the company, the role, and the location – and move fast when you get a good one!
By Janki DePalma | Extroverts can create meaningful connections by observing cues, balancing conversation, and actively listening.
By Kristin Kautz | Six skills to succeed for the next five years in an AI-driven world.
By Leisbel Lam | Having a service recovery mindset in your projects is essential in order to keep your organization’s sustained competitive advantage.
By Elizabeth Preston | How do AEC industry businesses use artificial intelligence effectively and responsibly for writing?
By Donnie Gladfelter | In the AEC industry today, the most innovative organizations will not be those with the greatest capacity to learn but those with the greatest capacity to unlearn.
By Annie Rezac | Organizations can drive positive change and contribute to a culture that values diversity as a strategic asset by setting clear goals and consistently sharing progress.
By Tyler Suomala | Understand why and how decisions are made so you can leverage the power of the human brain to increase your value and improve your clients’ experience.
By Wendi Shafran | Representation matters and cultivating a diverse pipeline of future leaders can establish a foundation for inclusive and equitable decision making.
Zweig Group’s 2023 Best Firms To Work For Award winners share how they’re leading the charge in setting new standards for employee experience.
By Chad Clinehens | Firms that take the time to learn and adapt to AI could gain a competitive advantage over those that are slower to adopt.
By Lillian Minix | When prompting AI like ChatGPT to generate content, you are responsible for applying the program conscientiously.
By Janki DePalma | Recognizing this bias helps managers and company leaders create spaces where everyone can thrive.
By Keyan Zandy | It’s critical to take the time to develop your trust-building skills. You, your teams, and the projects you are all working on together will only benefit.
By Janki DePalma | We need to examine the connection between confidence, competence, and our sense of self in the corporate world.
By Sara Parkman | Human resources director at CORE Consultants, Inc., a professional services firm that empowers its people to thrive at home, at work, and in their community.
By Mark Hodges | Don’t be a victim of continuation bias; it’s time to completely change your IT strategy in the face of the ongoing cyber threat.
By Liisa Andreassen | President and CEO of GRAEF (Milwaukee, WI), an international multi-discipline engineering, planning, and design firm that was founded in 1961.
By Sara Parkman | This year’s cohort has picked up where previous groups left off – taking on creative ideas to solve both historic and emerging challenges.
By Liisa Andreassen | Principal at VMDO, an architectural planning and design firm that creates community-centered environments that connect people and place through design.
By Rob Hughes | Many design firms that adjusted their workplace to address COVID-19 face heightened exposures to employment-related litigation and related negative consequences.
By Chad Clinehens | Optimism among AEC firms is high as we look ahead to 2022 and beyond.
Fayetteville, Arkansas (November 1, 2021) - Zweig Group’s ElevateHER™ program has opened applications for the class of 2022, a group that will work on initiatives to combat recruitment and retention issues while ensuring equal opportunities...
By Mercedez Thompson | While weak language can dilute your message, assertive language fosters attentiveness, boosts credibility, and increases authority.
By Liisa Andreassen | CEO of Sasaki (Boston, MA), an interdisciplinary architecture, planning, landscape, and design firm with offices in the U.S. and China.
By Liisa Andreassen | CEO of Parkhill (Lubbock, TX), a multidisciplinary firm that is building community by creating inventive, relevant built environments together.
By Shibani Bisson | Biases and self-image issues can dampen girls’ interest in STEM from a young age, but the AEC industry can take action to change this trend.
By Liisa Andreassen | COO of CEC Corporation (Oklahoma City, OK), a multidiscipline firm with a focus on eliminating aging infrastructure and driving community growth through innovative design.
CEO and president of SEH (St. Paul, MN), a firm that’s simplifying the world’s complex challenges by designing better places, engineering clean water, and renewing infrastructure.
CEO of Olsson (Lincoln, NE), an employee owned 1,300-person firm that is working to leave the world better than they found it.
Fayetteville, Arkansas (November 18, 2020) –Zweig Group’s ElevateHER™ program has opened applications for the class of 2021, a group that will work on initiatives to combat recruitment and retention issues while ensuring equal opportunities for...
The texture of varying beliefs, values, and backgrounds inform how we see the world, and are at the very core of our ability to serve our clients and community.
Zweig Group’s ElevateHER™ program launches new website dedicated to providing solutions to combat recruitment and retention issues while ensuring equal opportunities for everyone in the AEC industry. In addition to providing information about the ElevateHER™...
By Jamie Claire Kiser & Christina Zweig Niehues | ElevateHer has been a call to action to work together, and the reaction to this inclusive approach has been powerful.
Educating yourself about these biases as well as potential strategies for mitigation can help you avoid prejudice in your decision-making.
By Phil Keil | Developing a legacy-building strategy requires looking within to the sources of your greatest purpose and potential.
President and CEO of the North American operations of Mott MacDonald (Iselin, NJ), a $2 billion global management, engineering, and development firm.
Communication, decentralized decision-making, and rapid assessment and implementation are key, in both disaster response and your business.
We must inspire, include, empower, and educate all genders, races, and ages to look past biases and change the cultural norms that have shaped and still affect our industry.
“There’s no magic in these six steps. But there will be ‘magic’ in your results if you can consistently apply them!”
Phil Keil, Zweig Group’s director of strategic services, knows how to put the pieces together to craft unique strategies and implementation plans for AEC firms.
By Phil Keil | If you’re struggling to build a productive team, it might be time to take a long look in the mirror.
President and CEO of Parametrix, a 100 percent employee-owned engineering, planning, and environmental sciences firm based in Seattle, Washington.
The effort to chart a new path should begin long before firm founders retire, and should be exhaustive.
When working on a project, there are various human roadblocks that consistently clog the path to project execution.
CEO of SSOE Group (Hot Firm #44 for 2018), a global project delivery firm for architecture, engineering, and construction management based in Toledo, Ohio. By Liisa Andreassen Correspondent “All key positions within the company are...
In our industry, diversity and inclusion are dawning, so seize the day by incorporating an open mindset throughout your firm.
A lot of people leave their jobs because they hate their bosses. They stay because the C-suite listens to what they have to say. The results of the Best Small and Medium Workplaces 2018 present...
Help your organization commit to framing diversity and inclusion in a positive light. Examine your own biases and try to be accountable. When I was in middle school, I was relentlessly bullied by a girl...
Director of Global Diversity at Perkins + Will, a 2,500-person architecture firm with offices across the world. By Richard Massey Managing Editor The Bronx, New York native Gabrielle Bullock has been the Director of Global...
Diversity and inclusion are good for your bottom line. To get the right people, you have to cast your net in the right places, and jettison the bias. It’s alarming. According to 100 percent of...
We need a comprehensive approach to encourage heterogeneity in our firms. It starts, but certainly does not end, with simple awareness. Zweig Group’s new mission to Elevate the Industry was unveiled at the 2018 Hot...
Approximately 10,000 baby boomers will retire every day over the next decade. By 2030, millennials will comprise three-quarters of the U.S. workforce. A common blood sport at leadership team meetings these days begins with, “WHAT...
Today’s AEC industry is experiencing significant growth, demanding that our leaders evolve and communicate far beyond the check-the-box approach. Have you ever asked yourself, “What the heck is real leadership?” This is the question that...
In the AEC industry, both individuals and firms need to brand and present themselves as ‘core brands for core viewers.’ Christina Zweig Niehues and I are conducting a Building your Personal Brand workshop at the...
Tribes provide compelling places for support, validation, and direction, but tribalism cannot be allowed to thwart a firm’s success. I chose psychology as a major in college because I thought it would help me understand...
Shared values among staff are certainly important, but if a good fit is all you’re looking for, your firm could go stale. Editor’s note: This post first appeared on the Perkins + Will blog at...
Can project owners be the judge of disputes? Of course they can, especially if the contract clause allows for judicial review. We’ve heard children ask parents to explain their decisions, only to get this response:...
Senior employees are outperformed by their subordinates all the time. Use metrics to reward the doers and identify the dead weight. The subject of compensation is a challenging and emotionally-charged issue. It affects all of...
In this episode of the podcast, Randy Wilburn and Sanjay Jenkins discuss the rise of AI in the job application process, referencing the Wall Street Journal article “In Unilever’s Radical Hiring Experiment, Resumes Are Out,...
If your firm does not have a well-crafted system for handing out employee bonuses, you run the risk of creating the haves and the have nots. 2016 was a good year in the domestic A/E...
Taking a cue from Spotify, the recruiting industry is poised to create tailored playlists of design professionals looking for the ideal job. I love listening to music. I think I have a fairly diverse palate....
It’s lonely at the top and hard to find someone who will listen and provide useful advice, Mark Zweig writes. It’s been said before that it’s lonely at the top. There’s a lot of truth...
Is personality a window to culture when interviewing candidates? It’s amazing how often the word “culture” is used in the recruiting process. More often than not, a candidate’s fit with, or should I say into,...
Search outside the firm or groom from within? To this author, the answer is obvious. I wrote last month about a position description for an office leader. But where do you look for the talent...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 997 Originally published 3/4/2013 HR, recruiting and hiring teams also need to take a critical look at their operations, so make use of...
By Tracey Jeffers Principal, Valuation Consulting ZweigWhite I recently worked on a valuation engagement for a project management firm involving minority shareholder value in a litigation. Besides the relevant financial data, one of the first...
By Ed Friedrichs Chairman, ZweigWhite A good friend and business associate, Kit Miyamoto (CEO of Miyamoto International, a structural engineering firm based in California) recently sent me a reference to a one-minute video by John...
Press Release: May 2, 2011 FAYETTEVILLE, Ark. (May 2, 2011) – Industry leader Daniel A. Cuoco will become the editor of Structural Engineer (formerly Structural Engineering & Design), effective June 1, 2011. The magazine is...
Press Release: April 21, 2011 FAYETTEVILLE, Ark. (April 21, 2011) – Population growth and an overhaul of existing infrastructure are making the civil engineering profession popular, said American Society of Civil Engineers President-elect Andy Hermann,...
Press Release: April 14, 2011 FAYETTEVILLE, Ark. (April 14, 2011) – Many design industry services are becoming highly commoditized, with builders and architects often treating certain types of engineering services as merchandise, practitioners proclaim in...
Press Release: April 5, 2011 Lack of Ownership Transition Plan Puts Design Firms in Peril FAYETTEVILLE, Ark. (April 5, 2011) – A crisis could descend upon many design firms because aging baby-boomer owners have not...
Press Release: April 1, 2011 FAYETTEVILLE, Ark. (April 1, 2011) – An expected resurgence in private spending in 2011 means that diversified architecture, engineering, planning and environmental consulting firms will be better poised to benefit...
Press Release: March 28, 2011 FAYETTEVILLE, Ark. (March 28, 2011) – ZweigWhite’s first course in its new Project Management eLearning Inititative—“Managing Project Communications”—recently achieved approval by the American Institute of Architects (AIA), allowing course takers...
Press Release: March 16, 2011 FAYETTEVILLE, Ark. (March 16, 2011) — The design-bid-build delivery method may still rule the construction industry, but it is quickly loosing favor. In the March 14 issue of The Zweig...
Press Release: March 15, 2011 FAYETTEVILLE, Ark. (March 15, 2011) — Seasoned marketing professional Debbie Frederiksen has joined ZweigWhite as Director of Marketing Consulting Services, boosting the firm’s stable of expanding consulting services to architecture,...
Press Release: March 8, 2011 FAYETTEVILLE, Ark. (March 8, 2011) — Architecture enhances people’s lives, and the emerging recognition of this effect is earning the profession newfound respect, says Clark Manus, the new president of...
Press Release: March 7, 2011 FAYETTEVILLE, Ark. (March 7, 2011) — ZweigWhite has partnered with American Council of Engineering Companies (ACEC) to produce and publish a co-branded version of the 2011 Financial Performance Survey of...
By: Mark C. Zweig On Feb. 16, ZweigWhite closed on the acquisition of the engineering media assets formerly owned by Stagnito Media. Some of these assets include the print and eMedia versions of Structural Engineering...
Press Release: March 2, 2011 FAYETTEVILLE, ARK. (March 2, 2011) — Legal claims over sustainability promises vs. performance of certified green buildings are beginning to mount—and so are warnings to A/E/P and environmental consulting firms,...
Press Release: February 22, 2011 FAYETTEVILLE, AR (February 23, 2011) – ZweigWhite’s new eLearning courses offer easy, convenient project management (PM) training ideally suited for today’s time-pressed, on-the-go professionals in the architecture, engineering, planning and...
Press Release: February 22, 2011 FAYETTEVILLE, AR (February 22, 2011) — Architects, engineers, project owners and others wishing to work collaboratively under a delivery method known as Integrated Project Delivery (IPD) may have a found...
Press Release: February 16, 2011 FAYETTEVILLE, AR (February 16, 2011) — Management consulting, publishing and training firm ZweigWhite is pleased to announce the acquisition of Stagnito Media’s Engineering Group—its architectural and engineering resources—through a new...
Press Release: February 16, 2011 Economists are pointing to a halting recovery in the nonresidential construction sector, holding back on their earlier predictions of a recovery this year. The Zweig Letter, ZweigWhite’s weekly management journal,...
Press Release: February 8, 2011 Increasing regulation and a new focus on efficiency are turning the water market into one of the hottest commodities for engineering firms, The Zweig Letter discovers. A reinvigorated focus on...
Press Release: February 5, 2011 How firms value their enterprises has far-reaching implications that impact both the firms and their shareholders on a financial, organizational and cultural level and is, according to ZweigWhite Valuation Consultant...
Press Release: February 2 , 2011 FAYETTEVILLE, AR — Firms in the architecture, engineering, planning and environmental consulting sphere are joining the national chorus of opposition to a provision that would significantly boost tax-reporting requirements,...
Press Release: February 1 , 2011 FAYETTEVILLE, AR — Anyone who is—or wants to be—a leader in the architecture, engineering, planning and environmental-consulting fields will benefit from an MBA-style crash course offered by ZweigWhite experts...
Press Release: January 27, 2011 ZweigWhite is now accepting entries for The Zweig Letter 2011 Hot Firm List, the industry’s search for the fastest-growing architecture, engineering, planning, environmental and multidisciplinary consulting firms in the U.S....
Press Release: January 20, 2011 The 2011 The Zweig Letter Marketing Excellence Awards will recognize the most innovative and effective marketing strategies in the architecture, engineering, planning, construction and environmental consulting industry. The competition will...
Press Release: January 10, 2011 As design firms were forced to shed workers and cut costs during the recession, technology often came to rescue, a report in the Jan. 10 issue of The Zweig Letter...
Press Release: January 7, 2011 If the A/E/P and environmental consulting industry has learned one thing in 2010, it’s that recovery doesn’t happen overnight. Last year there was an expectation that 2010 might provide the...
Press Release: January 3, 2011 Experts are saying that constantly tracking client needs and wants and delivering relevant products is the secret for success in 2011 and beyond. Mike Phillips, a client feedback expert for...
Press Release: December 30, 2010 The down economy presents many real estate options for the small business owner; but the tight A/E/P and banking climate might prove too difficult for many businesses to grasp the...
Press Release: December 22, 2010 New Management How-To Book Helps Every Business Manager. Management From A to Zweig, Revised Edition, is the one book to own if you are serious about your firm’s success. Want...
Press Release: November 17, 2010 M&A activity is expected to accelerate in 2011 as many struggling firms look for an exit strategy and firms that are doing well look for bargains and distressed sales. “2011...
For my kickoff presentation at our eighth annual The Zweig Letter Hot Firm Conference and Awards Celebration in Boston last month, I decided to talk about the differences in entrepreneurial A/E/P firms from those that...
As someone with a business orientation and education who started competing at a young age, competition is something I’ve always been interested in. I take pride in being a pretty competitive guy— one who likes...