From doubt to direction
By Duncan Robertson | Self-awareness helps emerging AEC leaders overcome imposter syndrome and lead with greater purpose, confidence, and intention.
10 results found for “back to the office”
By Duncan Robertson | Self-awareness helps emerging AEC leaders overcome imposter syndrome and lead with greater purpose, confidence, and intention.
By Heather Applegate | Strong change management turns disruption into momentum by aligning leadership, reducing uncertainty, and helping people stay oriented through transition.
By Kraig Kern | AEC firms excel at solving known problems, but creativity is what reveals the opportunities and risks no one sees.
By Melanie Carrido | Three decades in AEC show that while technology reshapes our work, strong communication and partnership still determine success.
By Matt Cooper | Most AEC firms stall at key growth stages where outdated people, processes, and technology can no longer support scale.
By Mark Zweig | Long-term firm owners stay motivated by evolving the business, mentoring emerging leaders, and staying close to the action.
By Scott Butcher | Despite capacity challenges, AEC firms still rely on seller-doers because complex projects reward expertise at the first client interaction.
By Kyle Ahern | A closer look at the structures, risks, and rewards shaping leadership in today’s AEC industry.
By Kraig Kern | When the engine stalls, take the pause to reset, refocus, and get ready for what comes next.
By Shannon Christiansen | As your firms grows, so does your capacity to give back, strengthening both your communities and your culture.
By Mailena Urso | This year’s winners prove marketing done right delivers higher margins and stronger growth.
By Mark Zweig | The right attorney with specialized expertise can save AEC firms significant costs, mitigate risks, and protect their business.
By Mark Zweig | Many AEC firms claim high quality, but without consistent action those promises quickly become hollow words.
By Lisa Lee | Outsourced accounting helps AEC firms boost efficiency, reduce risk, improve visibility, and scale financial operations strategically.
By Will Swearingen | Selling your firm requires early, intentional prep to maximize valuation, avoid risks, and ensure successful transition.
By Dathan Gaskill | Fractional CFOs offer flexible, expert financial guidance to help AEC firms grow, reduce risk, and improve efficiency.
By Liisa Andreassen | President and CEO of Cedarville Engineering Group (Pottstown, PA), a civil and environmental design-build firm that delivers value through innovation.
By Daryl Simons Jr. | How to create a stronger, more dynamic, and future-ready workplace – where everyone has the opportunity to thrive.
By Kevin Norgaard | Together, younger and older employees create a dynamic and innovative workplace where every generation has something valuable to offer.
By Ethan Greene | The benefits of modal diversity and alternative transportation.
By Greg Sepeda | Success comes from creating a space where people feel comfortable asking questions, helping each other out, and wearing different hats when needed.
By Mercedez Thompson | How a book club sparked connection and a genuine sense of belonging in a hybrid workplace.
By Todd Hay | Adapting to smaller AEC markets requires leveraging networks, building staff-client trust, and scaling operations for sustained success.
By Brandon Pinkerton | When the time comes, the best thing you can do for yourself, your legacy, and your organization is to end the journey well.
By Liisa Andreassen | President of Pierce Engineers, Inc. (Milwaukee, WI), a structural engineering firm based in the Midwest, working with clients across the nation.
By Anastasia Welch | Transforming team dynamics and strategies for improved leadership skills, operations, and project implementation, leading to business success.
By Jason Wilson | Problem-solving unforeseen challenges in order to boost productivity and regain work-life balance when working from home.
By Sam Graves | Effective team management involves setting clear expectations, equipping and empowering members, and fostering engagement and evaluation.
By Morgan Stinson | Failure at some level is inevitable – but how we respond to and manage that failure is what can set us apart.
By Mark Zweig | The benefits of getting everyone together in the office each week are simply too great to ignore.
By Wesley Jones | Strategies for successfully managing work-life balance and reclaiming your personal life while continuing to grow in your career.
By Liisa Andreassen | JQ, now IMEG, a team of professionals providing structural and civil engineering, geospatial and facility performance services within a diverse group of markets.
By Stuart McLendon | Facing a talent shortage exacerbated by baby boomers’ exodus from the workforce, AEC firms must innovate to succeed.
By Jon Leach | In a world in which employee engagement is steadily decreasing, it’s increasingly important for firm leaders to understand the psychology behind their office spaces.
By Eduardo Smith | For any COO to be successful in the AEC industry today, they must embrace the soft side of leadership, focusing on the people and culture as much as the numbers.
By Greg Sepeda | If you can clear out the unnecessary underbrush, you will benefit from a staff that finally can breathe, see new paths, and move your firm forward.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory...
By Mark Zweig | Being able to see things through the eyes of the people you work with and who work for you is one of the most critical leadership skills you can develop.
By Daniel Houf | Build a resilient design firm with quality work, attentive service, and a strong team for long-term success and adaptability.
By Kevin Brown | To become an employer of choice in AEC, you must prioritize getting the fundamentals right before investing in advanced employee programs.
By Eduardo Smith | Whether you’re running a race or running a business, put these five tips into practice and you may be surprised at how far they can take you.
By Mark Zweig | See how you stack up against the best in the industry – and remember, it’s never too late to change your behavior.
Zweig Group announces its client ISG has acquired Unit Architecture, expanding ISG's footprint into Arkansas.
By Kraig Kern | It is essential for companies to reevaluate their meeting culture and prioritize efficiency and effectiveness for long-term success.
By Julia DeFrances | Professional associations offer a lot of benefits to the firms that support them, and for most firms are well worth the price of a membership.
By Janki DePalma | It’s hard to shake off the feeling of being lazy, but it’s critical that we redefine our work-rest balance to enhance well-being and productivity.
By Ashley Heinnickel | Dedicate time and energy to your rollout to ensure the best possible outcome when launching a new strategic initiative.
By Liisa Andreassen | Founder of Chrisland Engineering (Lebanon, PA), a small civil engineering firm which specializes in subdivisions, land development, and municipal engineering.
By Gregory Teague | Engaging with your community enriches company culture, employee development, and offers an inside advantage to local projects.
By Liisa Andreassen | Principal and chief engineer at Hayduk Engineering, a multidisciplinary consulting engineering firm specializing in civil and wastewater engineering.
By Mark Zweig | Looking back at more than 30 years in business, from the founding of the company to today.
By Eddie Wade | If you take time to breathe, rally your troops, get team buy-in, and consider your options, you’ll be on your way to making this a positive change.
By Josh Nord | As we continue improving work-life balance, we need to keep asking how we can foster those growth opportunities that come through listening and proximity.
By Mark Hodges | Don’t be a victim of continuation bias; it’s time to completely change your IT strategy in the face of the ongoing cyber threat.
By Will Swearingen | Salary increases were higher than expected in 2022 and AEC workforce demographics continue to shift.
By Mark Zweig | There’s still time to get your head on straight and do a few things to make the most of the new year.
By Todd Perry | Early successes, failures, and significant challenges, and how a young firm navigated through them.
By Mark Zweig | The future will be here before you know it, so there is no time to delay your ownership transition planning efforts.
By Liisa Andreassen | President of Grace Hebert Curtis Architects, an architecture and interior design firm that is still experiencing substantial growth in size and reputation after more than 50 years.
By Ross Stuart | What does the future of remote work look like in the AEC industry and how do managers adapt?
By Mark Zweig | Four things you can do to build the kind of workplace over time that good people want to stay in.
By Lindsay Young | Knowing what people really think will help you grow your business and serve your clients even better than you already do.
By Mark Hodges | If you’re not taking a proactive approach to your firm’s cybersecurity, this could be the year you decide to go out of business without realizing it.
By Julia DeFrances | Giving back can be a valuable tool for attracting and retaining talent – and it gives employees a good reason to be proud of where they work.
By Peter Atherton | If we can establish trust, clearly communicate what winning looks like, and have a unifying mission and vision, we will never need to limit our success to any location.
By Todd Perry | Lessons learned after taking a big risk to launch a new firm in an up-and-coming sector.
By Heidi Blau | The hybrid model seems to be here to stay, but firms will need to strengthen their design, social, and professional development activities to keep their practices engaging.
By Paul David | The pandemic has been a once-in-a-generation opportunity to reimagine how we do our jobs and how we run our companies.
By Peter Atherton | A “lack of time” can no longer be an excuse for not doing what needs to be done or not investing in what needs to be invested in.
By Josh Blair | This intriguing and fulfilling career path leads to new experiences, new opportunities, and new ways to expand your skills every day.
By Mark Zweig | Just because you hear other firm leaders are pushing for something, that doesn’t mean it’s right for your firm.
By Jennifer Waters | Employees of firms are in many ways stakeholders of an organization’s success, and they can reap the dividends in a variety of ways.
By Justin Smith | Training is an investment with big payoffs, so do your research when determining the best fit for your firm.
By Ann M. Rolland | Even a slight shift toward more responsible materials is impactful and can effect change to the manufacturing industries and the products that designers specify.
By Michael Britt | It’s important to examine how your company can maintain culture and continue strategic growth in a new work environment.
By Kevin Brown | Those companies that are resolute, agile, and creative will define the workplace rules of tomorrow, while the rest will be forced to follow or buckle beneath the pressure.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...
By Mark Zweig | How can you use change in your AEC firm to awaken your creativity and that of your people? Maybe it’s time to really think about that.
By Yukari Yamahiro | Four back-to-work-archetypes to help leaders better understand what employees want and need as they return to the workplace.
By Liisa Andreassen | Chairman and CEO of Landry/French (Scarborough, ME), a 100 percent employee-owned commercial construction company.
By Julia DeFrances | It’s natural to want to go back to normal – but remember that employees are your firm’s most important asset, and their needs are critical to your continued success.
BY RLG | Director of business development with RLG Consulting Engineers (Dallas, TX), a firm that specializes in civil, structural, survey, and forensic engineering.
By Mike Nunley | The pandemic highlighted the importance of workday social interaction, protecting key technical staff from burnout, and using technology to engage with clients.
By Mark Zweig | You may be an architect or engineer and think you aren’t really motivated by money. But money is a scorecard in the game of business, and ‘winning’ is fun!
By Liisa Andreassen | President and CEO of PRIME AE Group (Baltimore, MD), a firm that creates vibrant communities by connecting people and conserving culture and the environment.
By Abdo Kardous | How an initial leap to the Middle East jump-started success around the globe for U.S.-based Hill International.
By Liisa Andreassen | President at FitzGerald (Chicago, IL), a nationally recognized architecture firm with roots dating back more than 100 years.
By Jake Voorhees | Whether it be remote flexibility considerations, how firms make strategic growth decisions, or hiring tactics in general, engineering workplace culture is changed forever.
FAYETTEVILLE, Ark. (Wednesday, May 5, 2021) – The impact of 2020 evident in cash positions, equity value/book value, and increase in ownership transition activity. Zweig Group recently released the 2021 Valuation Report of AEC Firms,...
By Alexandra Pollock | With the vaccine rolling out and workers trickling back into offices, we need to determine what innovations we will carry forward and how we will continue to evolve.
By Liisa Andreassen | President of Prein&Newhof (Grand Rapids, MI), a 100 percent employee-owned firm that is dedicated to thinking ahead, building lasting relationships, and crafting long-term solutions.
By Liisa Andreassen | CEO of Garmann Miller (Minster, OH), a multi-discipline design firm that impacts communities through dedicated service and smart design.
By Keyan Zandy | The positive changes we’ve made will stay with us long after the days of the pandemic are over.
By Liisa Andreassen | President and founder of PaleoWest, a heritage consulting firm that guides clients’ projects through regulatory challenges posed by prehistoric, historic, and paleontological resources.
Through recessions and tough times, innovations explode as people are forced to slow down and think. Many are already working on the next big thing for their business. Are you?
By Chad Clinehens | 2021 is looking to be a year of increasing freedom, control, and opportunity.
By Jamie Claire Kiser | Respond to your call to action, whatever it may be, and build a legacy that will leave your profession better than you found it.
By Mark Zweig | Best practices may be safe, but they won’t differentiate your firm. Make these changes and your firm will stand out.
Firms are discovering new ways of operating that will allow them to be more effective and efficient throughout the rest of the pandemic and after.
By Mark Zweig | These six traits are most likely to lead to success and are absolute “musts” for whomever is the CEO of the firm.
We need to remain flexible for the foreseeable future as we continue to determine what is resonating with our clients.
By Mark Zweig | Firms in this business are quickly sorting themselves into two categories – those that are doing better than ever post-COVID-19, and those that are doing worse.
By Mark Zweig | “Sometimes I think it is good to reflect back on all the lessons I have learned over the years. Here are a few that stand out to me.”
By Mark Zweig | “My good friend of more than 25 years, Jack Portman passed away suddenly on the morning of August 28.”
Owner and managing partner at Batture, LLC (New Orleans, LA), a firm dedicated to delivering outstanding results while creating powerful social and environmental change.
By Mark Zweig | Are you doing what you really should be for your business right now? Or are you just floating along on a sea of uncertainty, afraid to move or you’ll turn over your...
By Mark Zweig | No matter how you feel personally about anything happening in the country or world as a whole, it’s your job to do your job.
Founding principal of PK Electrical (Reno, NV), a women-owned, small business electrical engineering and design firm founded in 1996.
It’s important to revisit your purpose and values statements from time to time to make sure they still hold true for your firm.
Digital twins, photogrammetry, and analytics are paying off for owners and developers when this technology is in the hands of experts who push it to its limits.
Founder of edg (New York, NY), a technology-driven firm that leverages the power of software and equipment to deliver higher quality projects in less time.
By Mark Zweig | For many A/E firms, it is going to take a lot of tough decisions, hard work, mental intensity, and help from everyone in the firm to get through this situation intact.
By Mark Zweig | “Profound changes are coming to our industry. As is always the case when the external market makes huge shifts, those companies that can adapt will do well.”
In these uncharted times, we run the risk of only thinking about the immediate and not about where we are going to be three months, six months, or a year from now.
“The new reality of living with the coronavirus is just getting started.”
Many firms still cling to old-school attitudes and business practices that chase away top performing employees looking for a more future-friendly place to grow their careers.
FAYETTEVILLE, AR (November 11, 2019) – Zweig Group’s commitment to promote diversity as a means to combat recruitment and retention challenges in the architectural, engineering, and construction (AEC) industry is realized with 2020 launch of...
President and CEO of Falcon Engineering, a woman-owned engineering firm in Cary, North Carolina.
“What causes AEC firms to fail? I have been a student of this business for 39 years now. Here’s what I have seen.”
President of Baldridge & Associates Structural Engineering, a full-service structural engineering and forensic consulting firm based in Honolulu, Hawaii.
“As hard as it is to believe – because it has been used as a business tool for so long – people in the AEC business still don’t understand basic email etiquette.”
President of JCJ Architecture, a local, national, and global architecture, planning, and interior design firm based in Hartford, Connecticut.
Being cautious and reasonable about your growth plans is a smarter move than filling seats just for the sake of beefing up the org chart.
On the surface everything might appear to be fine, but back at their office, the consulting engineers might be telling the (painful) truth.
“It’s crucial that the individual manager work hard to gain acceptance. Not doing so will almost inevitably lead to getting shot in the back.” While it’s best if you can promote from within, there are...
People have passed down their history and culture through the telling of stories for millennia. Why not do the same for your firm? I have the unique experience of working for KSA – except for...
Marketers for professional services firms should expect, and be prepared for, inevitable setbacks in the submittal process. I play bass in a classic rock band. We were doing a sound check at a recent gig...
They are everywhere, but they don’t have to win. Identify their behavior and rectify it, or risk losing your staff. Regrettably, we have all been there, regardless of the profession. Whether it’s real estate, marketing,...
Planning and preparation are crucial if you want to take care of your people, take care of your clients, and get your firm back to doing business. Hurricanes, bomb-cyclones, catastrophic floods – a well-considered plan...
Honoring your clients’ business success above all else will enhance your firm’s reputation and bottom line – without compromising design. This is the third installment of a three-part discussion on the topic of job success,...
Are all your processes in place in the event your firm is waylaid by a wildfire, earthquake, hurricane or flood? Things were pretty much business as usual in early December with sunny skies and strong...
So you got the position you wanted, but that’s just the first step. You have to (help) create something bigger than yourself. Last month I wrote about my good fortune of meeting Art Gensler and...
Be honest. Don’t puff up yourself or your credentials. Explore the nature of the job and, more importantly, the idea behind the company. You can read many stories about how to get a job and...
Take a hard look at your firm. Is your operation lean and mean, or is it bloated with perks and unneeded extras? A friend of mine, an Austin-based land use attorney, grew up listening to...
Do you want to make 2018 a great year of growth and prosperity? Pay attention to, and act upon, a four-point plan to get the best out of your firm. To prepare for a successful...
Having a quick response for clients and colleagues is good business, and it’s easy, so when you get that email, do the right thing. Something’s happened a couple dozen times in the last two-plus years...
They’re everywhere, and the key to dealing with them is to understand and appreciate their bad behavior by exercising a little empathy. We spend a lot of our lives at work. So it makes sense...
So many companies have done it but there are many more that still haven’t – morphing from a geographically-based to a market-based firm. Why is this so crucial? There are many reasons, but first and...
Does the specter or a 9 1/2-year lawsuit deter you from the HOA market? Try adding a 20-year maintenance clause to protect your firm. Have you or any of your friends owned a condominium? If...
How you dress and how you work send a powerful statement to everyone around you – just make sure it’s the right one. A company has a brand, and so do you. It’s called your...
Serving others before serving yourself sounds noble, but if you are low on your own priority list, it’ll show in poor performance. If you’re a fellow frequent traveler, you’ve probably heard the safety announcement that...
You want your firm to be more valuable at the end of the project than it was at the beginning. Start to GRIPE. Many of our clients turn to us for assistance in providing project...
Too many owners/managers/leaders in AEC firms are obsessed with looking in their rearview mirrors when instead, they should be looking far down the road. Doing that – as I was taught at Freddie Spencer’s Superbike...
Install rigorous controls with your PMs when it comes to the average collection period, and watch the money flow back into your accounts. As 2016 fades into the past and we prepare the year-end analysis,...
As a firm grows, new people have to come on board. But if those people threaten to damage your culture and sink the ship, you can always toss them back out to sea. We tell...
You know what you’re supposed to do, but since your marketing department is understaffed and disempowered, you can’t make it happen. I’m sure many of you have found yourselves in that familiar seminar or conference...
Should a hardworking mom be able to ring the bell at work but also pick the kids up from daycare? You bet! Our company culture at Affinis Corp. (Best Firm #15 Civil for 2016) is...
Nancy Ruddy is a big reason why the firm she cofounded, CetraRuddy, continues to grow and evolve, and can solve complex problems. By Liisa Andreassen Correspondent It all started in 1987 in the living room...
Office amenities are shifting from a focus on whimsy to a focus on meaning, and that adds up to improved productivity and increased profitability. As someone who designs workplace environments, it’s fascinating to participate in...
The holiday season always motivates us to give back, but a company-wide campaign can provide for charity where and when it’s needed most – locally and all year long. I really like this quote from...
Third-generation leader of multidiscipline firm embraces debate, seeks consensus, and likes anything with bacon. By Liisa Andreassen Correspondent It started with his great uncle. Then his father. And now him. Firm president John Hiltz is...
Arbitrary or unduly bureaucratic rules demotivate employees, impose unnecessary constraints, and can even spark an office rebellion. Years ago, I started work at a new office where I had two administrative assistants supporting me. One...
McMahon Associates celebrates its accomplishments as it moves into a new era with continued focus on staff, shareholders, and clients. By Liisa Andreassen Correspondent Exciting things are happening this year at McMahon Associates, Inc. (#21...
Virginia landscape architecture firm was acquired by a much larger engineering outfit from North Carolina, and big and small didn’t mesh. By Richard Massey Managing Editor The owners of what was then called H&G Landscape...
As good as business is in the AEC world – and believe me, it’s really good for most everyone right now – we are seeing a lot of companies developing profitability problems. It’s pretty simple:...
Annual resolutions are short-term planning at best. Now that another new year is in full throttle mode, are you checking off your list of resolutions, or are you envisioning your firm’s future? Annual resolutions are...
If you are thinking about selling your firm, a front-end valuation is essential before heading to market. When we begin working with an M&A client on the selling side, one of the very first questions...
The manager-producer dilemma and how it can affect your course. I am reflecting on the month of January as I write this. I was in the office for one business day and on the road...
Debating entering Zweig Group's 2015 Marketing Excellence Awards? Here's a few reasons why you should enter this year: 1) Double your marketing efforts. The Marketing Excellence Award winners get a lot of attention: The list...
Five types of unnecessary practices that are making you lose big bucks, Mark Zweig writes. I’ve always thought there was a lot of time wasted in the typical AEC firm’s office, especially for the managers....
Marketing is the area of your business intended for giving to others. I was on-site with a client recently and we were discussing a business development strategy for their new planning group. One of the...
Build a better, more sustainable company with these suggestions from Mark Zweig. 2015 is shaping up to be a FANTASTIC year for firms in this business. It’s really fun to see how many firms are...
Five facts to consider during the recruiting process at your firm. Managing expectations in an executive search process can be a burdensome task. After all, you’re eager to quickly find that perfect new team member...
A new era dawns as this company moves ahead refreshed and re-emboldened. The 15th Annual Hot Firm and A/E Industry Awards Event marked the announcement of a new name and complete rebranding of ZweigWhite to...
Make your company stronger by involving marketing folks in the sales process. I recently attended a SMPS “Spring Training” one day seminar in Oklahoma. The first speaker, Carolyn Ferguson, asked several probing questions about developing...
Mark Zweig tackles the misconceptions with four examples. I started out in business at a young age, buying and selling bicycles, then motorcycles and then cars, on my Mom and Dad’s street corner. Then I...
Being treated as a second class employee, independent of rank, is very demoralizing, Mark Zweig writes. The other day I stopped to talk with ZweigWhite’s CPA, who was meeting with our in-house accountant – a...
Smart investments and ability to effectively manage debt are key to success at these firms. By Christina Zweig What are fast-growth firms doing differently than their competitors in the A/E/P and environmental consulting industry? We...
Don’t we all want to be part of an organization that we are thrilled to be a part of; that makes us proud? I often get chills when I think back on my early career...
Mark Zweig provides six directions on where the market is heading. Here’s a quick summary of where I see things going right now in the A/E business and the world at large: The housing recovery...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 994 Originally published 2/11/2013 Most architects and engineers never studied how to run a business, so the issue of governance becomes increasingly complex...
Press Release: August 9, 2011 FAYETTEVILLE, AR (August 9, 2011) --Despite recent news about slow economic turnaround, a surprising number of A/E/P and environmental consulting firms report an acceptable or increasing backlog of work. An...
By Hobson Hogan Just as the proverbial third wheel, the statement of cash flows gets summarily skipped over by management. In earnings calls, CFOs spend time talking about sustainable earnings and strong balance sheets. Where...
By Ed Friedrichs There is no “right” or “wrong” about where work gets done today. Work and ideas flow freely across the planet. The marketplace will buy from the source that provides the right service...
By Hobson Hogan I recently attended a conference on alternative investments for asset managers and investors. The attendees were mostly representatives from large institutional investors, endowments, hedge fund managers, and corporate bankers. The conference focused...
By Mark C. Zweig Sooner or later one comes to the realization that the answer doesn’t always lie in growing revenue. It may just not be possible with the time you have to fix the...
By Mark C. Zweig I thought it might be fun to reflect back on my 30-plus years of working in this business and assemble a list of fundamental laws none of us can get around....
As a consultant for 30 years now, I have done a lot of turnarounds. Even though they can be terrible and painful, when they go well, a successful turnaround can be incredibly gratifying. There is...
There are lots of firms that feel stuck in the mud today. They’re just muddling along, treading water, at a break even at best. Some owners think this is a fine position to be in....
It’s that time of year again. Time to dig out my crystal ball (I keep it in my sock drawer, in a pile of rarely worn argyles for safe keeping) so I can try to...
As I begin to write this article I am sitting at “The Tournament of Kings” show at The Excalibur in Las Vegas with my two oldest daughters. Earlier today we finished off the 10th annual...
Economic crisis or not, there’s a lot of it going on these days— firms in our “industry” buying other companies— for a variety of reasons. And while there is lots of information out there on...
It’s pretty well accepted by most firm owners that if you want to be successful in the A/E/P or environmental business, you MUST keep the good clients you have. No one’s marketing is so good...
Bud Tomlinson was finally starting to feel pretty good about things again. Business was turning around. But the last eight months or so had been a real wake-up call... Back in July his firm, Tomlinson...
My desk is in such disarray these days that my former co-workers at ZweigWhite would surely think I’d lost my mind if they saw it. I have always been an “everything in its place” kind...
There’s a popular book out right now in the education field entitled The Global Achievement Gap written by a fellow named Tony Wagner, the co-director of the Change Leadership Group at Harvard University. I picked...
If you have a firm of any size and have been in business for any length of time, you will at some point discover one of your key people is interviewing with a competitor. You...
Regardless of how you feel about the results, the national, state, and local elections are now over. Yea! We can move on with our lives and get back to business. Lord knows many A/E/P and...
Steve Tomlinson was in shock. He always took great pride in the work output of his now 80-person environmental firm, Tomlinson Consultants. But the truth was, as they grew, their quality was getting worse and...
I was in a board meeting recently with a quality, old-line engineering/architecture/consulting firm where one of the primary topics was business development. We spent several hours talking about it and how they are changing their...
One decision I made recently in my redevelopment business was to start running it more like a “real” business. This may seem strange coming from me— we always tried very hard to practice what we...
Over the years, in the pages of The Zweig Letter, we’ve spent a lot of time trying to help companies grow. But the fact is many of those running and operating A/E/P and environmental firms...
It seems like yesterday that I was “the young guy.” And that’s the last thing I wanted to be. I always tried hard to look and seem older than I really was so people would...
I just got back from ZweigWhite’s 2007 A/E Marketing Now Summit in Las Vegas, Nevada. It was our biggest and best-attended marketing conference ever! My task was to open the show with a short talk...
Rupert Stanchion was the founder and only CEO Stanchion Associates had ever had from its founding in 1980. Now nearly 60 years old, he was beginning to get the idea that some people thought it...
Being the leader of a Zweig Letter Hot Firm isn’t for everyone. Believe me, I know plenty of these characters personally (and they are “characters!”), and while they come from many different age groups, racial...
Just about everyone in the A/E or environmental business thinks that they have strategies. I don’t think many really do because most people don’t even know what strategies are. “Strategies” are philosophies— your core philosophies...
No doubt about it— A/E and environmental firms do waste money on useless research. Finding out, for example, how large the land development market is nationally, when you have a need to create work for...
Not many architects I’ve known, and even fewer engineers and scientists, appreciate the importance of company culture. How can I say this? Because they are still trying to manage their companies by creating rules and...
As the new year gets ready to start, most companies in the A/E/P and environmental consulting business are gearing up to hire. Sure— most of the needs are for experienced staffers— but, since there are...
The longer I’ve worked with A/E/P and environmental firms, the more clear it has become to me: Most firms are working on the wrong side of the equation when it comes to boosting effective multipliers...
I just got another of the many announcements that come through the ZweigWhite e-mail system today— one of our clients just bought/merged with/sold to another firm. We see so much of this that I barely...
I got up this morning to an e-mail from one of my old clients and friends, Kit Miyamoto, CEO of Miyamoto International (Sacramento, CA), a fantastic structural engineering firm. He sent it at 4-something a.m....
Thank God for technology! If we didn’t have the technology that we have today, there’s no way most of us who travel could keep up with the demands of work and life. For example, I...
Every single A/E or environmental firm in this country needs more people who can sell work. These people feed the rest of the firm, allow the owners to sleep at night, and are generally the...
I was surprised to see in our latest 2004 Principals, Partners & Owners Survey of A/E/P & Environmental Consulting Firms that the balancing of work and personal life issue was barely on the radar screen...
Regardless of your opinion of Bill Clinton (and I am sure, for the majority of A/E firm principals, it’s negative— as a group, you are 48% Republicans and only 17% Democrats!), you cannot deny one...
Every so often, I have to remind our readers of the importance of their office environments. Our own recent office rehab here in Natick, along with a trip to New York and seeing some not-so-great...
It is so valuable… being THE place to work. What I mean by THE place is the firm that everyone wants to work at. It is the cool place, the desirable place to be, the...
Years ago, I maintained that I would never go to a party for an employee who’s leaving the firm. Sure, there could be exceptions. Someone’s spouse gets transferred, the employee retires, or the employee is...
Davis Grey was the new man at the top of Frinklemore-Datuna Associates. He had been hired by Charlie Datuna a couple years ago with an understanding that at some point, Davis would be in Charlie’s...
Many firms are becoming increasingly aware of the fact that they don’t know how much to spend on marketing. On the one hand, it’s harder than ever to get work, there’s downward fee pressure resulting...
Here’s one thing we can all agree on. No one likes a whiner. Complainers suck you down. They are depressing. And when they work in our firms in key roles, they are like a cancer....
Fifty-eight-year-old Frank Gristleling was a strong leader of his firm. Other than a three-and-a-half year tour with the Navy from 1968 to 1971, Gristleling worked at Johnson, Smatters, and Tattersham (JST) since he started as...
What a difference one year makes, huh? Things have gone from an employee-driven job market to an employer-driven one. Nevertheless, if you get out there and talk with the folks in the trenches, you may...
Victor Goodcoat knew he had a problem. Sure— he may have been a principal at Honest Engineers for the last ten years but things weren’t like they used to be. Clients weren’t calling and he...
Robert stompeas felt good. he felt really good. There was a heck of a lot of satisfaction that came from having a great year when so many other firms were having a lousy one. Nautso-Lethargi...
If you look at the effect the events of September 11 had on everyone in this country, it’s really pretty amazing. The collective funk that ensued hurt businesses of all types in an unprecedented way....
Irving “Tuck” Schlockmeir walked into the Schlockmeir Associates board meeting in a bad mood. Tuck was frequently in a bad mood, and if he wasn’t, the fear that he might go into one scared everyone...
Doug Pocketprotectus sat in the high-backed leather chair in the executive conference room and desperately tried to stay awake. It was hard to do. The meeting was so boring, and he was sleep deprived as...
Denise Jones, CADD technician and seven-year employee at DEF Associates, was fed up with the complainers at her firm. What was wrong with these people? All they could do was gripe about one thing or...
There’s an interesting article elsewhere in this issue of The Zweig Letter about the workplace of the future. It sounds like a fantastic design that the architects, engineers, planners, and designers have cooked up to...
With 2001 now underway, I want to share some lessons I have learned in the last few years with our readers. These are each important issues related to your success as individuals and as firms....
When it comes to leadership, there are many different paths that lead to the same destination. Attila the Hun, Moses, Jesus Christ, Mohammed, Tom Peters, and even our kindergarten teachers can all be pointed to...
I just got back from a College of Business Advisory Board meeting at my alma mater, Southern Illinois University in Carbondale, Illinois. Thanks to the State of Illinois, I got my BS and MBA degrees...
If you ask me, a good deal of success in work (and in life) comes from doing what you need to do every day. If you can’t get done what should have been done today,...
Most of us will never get rich quick. We won’t have a single breakthrough discovery that makes us millions. We won’t win the lottery. We won’t have a rich aunt who leaves us her art...
At 11:01 a.m. a few weeks back, I got an e-mail message from our switchboard operator that said Ms. So-and-so, “a principal with local architectural firm X” called. She did not want to speak to...
John Burgess, co-founder of Carter & Burgess (Fort Worth, TX), passed away on November 26th. He was a civil engineer who founded the now 1,400-plus-person firm with his childhood friend and fellow Boy Scout, Eugene...
You want to know something that drives me crazy— right up the wall? It’s all of the darn committees that A/E/P and environmental firms keep creating for one reason after another. Most of the time...
Most intelligent, ambitious people working in A/E/P and environmental consulting firms aspire to be a leader some day. Whether it’s the CEO, managing partner, director of operations, or office manager job they covet varies from...
At the car wash this past weekend I saw a 1969 Barracuda with a 440-cubic engine. It was hot pink (a factory color) with what Chrysler used to refer to as a “six-pack” (that’s three,...
Raymond Stodge, managing principal of “Stodge Engineers and Architects,” was depressed. How would he get the firm’s executive committee to start taking action on the issues that had plagued the firm for years? And now...
I am not proud of my five airline frequent flyer program gold cards. All that means is that I spend too darn much time in the air, when I’d much rather be someplace else. But...
Here are 10 things about the A/E/P and environmental consulting business that they don’t teach you in college. The best clients get crapped on. I hate to say it, but sometimes we treat our best...
Goodness, how times change. Can you imagine what your reaction would have been five, or even three years ago, if a management consultant advised you to get out of the environmental consulting business and move...
In spite of my repeated attempts to educate our readers about some of the crazy things they are doing, it takes some people a long time to catch on. Here are few examples of what...
I just got back from the annual business planning meeting with the board of directors of a client of ours that underwent a significant turnaround in the last couple of years. They went through everything...
The A/E/P and environmental consulting business is really pretty simple from a financial management standpoint. It shouldn’t be hard to track the numbers you need to run a firm, yet so many companies seem to...
One of the great things about the A/E/P and environmental consulting business is that it always provides you with a challenge. Right now, many firms are feeling particularly stressed— with a higher than normal workload,...
This is the time of year that many A/E/P and environmental consulting firms hold an annual management retreat. The larger a firm is, the more likely it is to have a retreat. Typically at these...
What holds us back as individuals and companies? That question is critical to any A/E/P and environmental firm that wants to be more successful— and being successful is what it’s all about. There’s a tremendous...
While 1994 was a truly great year for most architecture and engineering firms, and even for some environmental consulting firms, there were still firms in our industry that lost money. And it’s not unusual for...
Just about every A/E or environmental firm wants to grow. And there are a lot of good reasons for it. To paraphrase an old adage, “growth covers a multitude of sins.” When you are growing,...
Now is the time of year that many A/E/P and environmental firms are taking a look at what’s to come and what needs to be done in the year ahead. Budgets are being set, goals...
I have tremendous respect for any A/E/P or environmental firm that has learned to successfully manage a network of satellite or branch offices. It's not easy. There's no question that having multiple offices greatly complicates...
No matter what the self-appointed experts are telling you, right now is a great time to buy a firm or to be acquired by or merge with another firm. But, like most things, it’s not...
In seven years at XYZ Engineers, Bill Jones had become one of the firm’s most dependable project managers. Bill’s jobs always made money, and his clients loved him. Unfortunately, XYZ had gone through three bad...
Reflecting back on all of the A/E and environmental consulting firms that we came in contact with during 1992, one thought comes to mind. By and large, our industry’s management expertise has significantly improved. The...
When Sharon T., a successful entrepreneur and owner of three European auto dealerships finally found the location of Land Design Associates Three’s (LDA3) office building one sweltering Tuesday afternoon and pulled her Volvo into the...