TZL Podcast: Sondra Rotty
“Say yes as much as you can when you’re young so that you can balance things a little better when you’re older.” Sondra Rotty Sondra Rotty is the newly elected president and COO of...
10 results found for “active listening”
“Say yes as much as you can when you’re young so that you can balance things a little better when you’re older.” Sondra Rotty Sondra Rotty is the newly elected president and COO of...
By Sara Parkman | Rising Stars reveal what today’s young AEC leaders truly value in their firms.
By Milly Sordo | Goal meetings are a way to set individualized goals with your employees steeped in energy, intention, and – most importantly – support.
By Tiara Marcus | Great project delivery goes beyond efficiency, blending precision, clarity, and empathy to build trust and lasting client partnerships.
By Jeremy Clarke | Handle hidden tension before it blows – eroding trust, culture, and leadership credibility.
By Sara Parkman | Zweig Group’s 2025 Rising Stars share what inspires purpose, loyalty, and change in the AEC workplace.
By Megan Valencia | Every employee plays a crucial role in recognizing and attracting top talent, shaping company culture, and ensuring long-term business success.
By Mark Zweig | Success comes from bold, consistent marketing efforts that push visibility, build trust, and attract high-quality clients.
By Chad Clinehens | Firms that prioritize employee experience data see higher retention rates, improved collaboration, and greater innovation.
By Sara Grayum | By collaborating closely, marketing and business development can craft stories that will steer your firm toward success.
By Mike Danko | Building trust is not only good business practice but essential for the long-term growth and success of your firm.
By Sarah R. Adams-Slominski | Step back and check in on how your employees are doing, learn what they care about, and discover what helps them stay engaged in their work.
"A lot of architects are rather introverted as well, so it takes some work to pull that out. And for me, my win is, did I get you out of your shell to share...
By John Butt | The transition from being an individual contributor to a people leader is a significant milestone in a professional’s career – but it can also come with many challenges.
By Janki DePalma | Extroverts can create meaningful connections by observing cues, balancing conversation, and actively listening.
By Lynn Bruns | Strategic investment in leadership development is crucial for accelerating business goals, increasing profitability, and improving recruitment and retention.
By Mark Zweig | Effective outside directors provide expertise and valuable relationships, enhancing AEC firm success with strategic guidance and forward-focused leadership.
By Javier Suarez | Mentorship relationships are mentee-driven – so, it’s up to you to not only establish one (or more), but to make it worth your while.
By Lindsay Young | Your personal brand wins you work, builds strong relationships, and keeps clients coming back to your team.
By Victoria Verlezza | Supportive leaders who prioritize communication and psychological safety can foster a positive work environment where employees feel valued and motivated.
By Katherine Nanowski | Understanding and participating in government affairs can play a valuable role in a company’s business development process.
By Laura Nick | Four steps for building a strategic plan that supports a people-centric, talent-attracting culture.
By Keyan Zandy | Embrace significance over success, treat everyone with respect, and challenge conventional thinking for a more inclusive and compelling leadership approach.
By Rachel Wilde | By engaging working mothers in the workplace effectively, we can help retain top talent in our industry and create a better tomorrow for our daughters.
By Leslie Jenkins | Instead of trying to impress potential clients, focus on emotional intelligence, really listening, and creating relationships built on common goals and trust.
By Lauren Martin | If you find yourself facing a lawsuit alleging malpractice, here’s what you need to look for when considering an expert witness.
By Leisbel Lam | We need to be holistic, bold, and nimble in order to transform our organizations to better align with a service culture and gain a competitive advantage.
By Todd Hay | If you can learn to actively listen to and understand your clients, you and your firm will reap the benefits.
By Mark Zweig | These are some of the characteristics of people who bring out the best in us and steer us to the “right path” for business and personal success.
By Tyler Suomala | LinkedIn is an underutilized tool for building relationships, expanding opportunities, and attracting high-quality clients.
By Leisbel Lam | We need to strive for a leadership style that is centered on emotional intelligence and finding common ground, connection, and growth within our teams.
By Alexis Eades | Rapid company growth and shifting circumstances require intentional efforts to maintain and shape a company culture that serves everyone.
By Matt Hoying | It’s time to give up employee evaluations and instead commit your focus to the enjoyment and fulfillment employees have with their roles in your company.
By Joseph Losaria | A happy team is more productive and engaged, so make sure happiness isn’t just a personal goal but a business goal, as well.
By Liisa Andreassen | President and partner at Hoefer Welker (Kansas City, MO), an interdisciplinary architecture, planning, and interior design firm.
By Lauren Martin | Productive dialogues between you and your claims adjuster can add insights, reduce stress, and facilitate better outcomes.
By Jeff Sober | If you want to keep people at your firm long-term, it’s time to rethink traditional approaches to preventing turnover.
By Janki DePalma | Recognizing this bias helps managers and company leaders create spaces where everyone can thrive.
By Liisa Andreassen | CEO of FullStack Modular (Brooklyn, NY), a leader in the design, manufacture, and construction of mid- and high-rise modular buildings in urban environments.
By Mike Woeber | What really changed with the federal research and development credit for 2022 tax purposes.
Janki DePalma – the senior associate and director of business development at Kirksey Architecture – discusses active listening, empathy, building relationships, and the importance of psychological safety in the workplace, especially for women.
By Liisa Andreassen | CEO of Waggoner (Jackson, MS), a civil engineering firm of planners, designers, and engineers with a passion for helping communities realize their potential.
By Josh Nord | As we continue improving work-life balance, we need to keep asking how we can foster those growth opportunities that come through listening and proximity.
By Liisa Andreassen | President and founder of ThinkForm Architects (Hopewell, NJ), a service-disabled veteran owned architecture and interior design firm specializing in “total environments.”
By Alexis Eades | As AEC professionals, we have a responsibility to provide safe, accessible, and equitable environments for everyone to live and function in every day.
By Javier Suarez | SOQs that are assembled without any direction just end up in the delete folder or the wastebasket. There’s a better way.
By Sara Parkman | Human resources director at CORE Consultants, Inc., a professional services firm that empowers its people to thrive at home, at work, and in their community.
By Joseph Lauk | No one is “above” the work of others, and developing staff this way ensures succession within the firm will carry the values of the firm for years to come.
By Liisa Andreassen | President and chairman of the board at McFarland Johnson, a national consultancy providing program management, planning, environmental, engineering, and construction phase services.
By Liisa Andreassen | Principal at Derck & Edson (Lititz, PA), a planning and design firm that shapes the natural and built environment in innovative and functional ways.
By Julie Smith | Podcasting is a unique way to share the story of your company, and it should be part of your marketing strategy.
By Liisa Andreassen | Senior vice president of AFG Group, Inc., a woman-owned firm with 30 years of experience providing program, project, construction, and relocation management services.
By Mark Zweig | Your CRM should be a major asset for your firm, but you have to make sure your people are using and updating it.
By Justin Smith | Successful PMs use their skills to leverage tools, motivate actions, and accomplish objectives, which is the essence of leadership.
By Kevin Bertrand | Strong connections lead to strong communications and successful outcomes, so it’s important that we listen, understand, and respond in ways that are supportive.
By Liisa Andreassen | President of Prairie Engineers, P.C. (Columbia, IL), a firm made up of engineers, surveyors, and scientists focused on solving problems for public and private clients.
By Julia DeFrances | Creating an engaging culture across multiple offices is a challenge that requires constant diligence.
By Liisa Andreassen | CEO of MKSK, a collective of planners, urban designers, and landscape architects who are passionate about the interaction between people and place.
By Liisa Andreassen | President of NTM Engineering (Dillsburg, PA), a civil engineering firm that specializes in water resources design, bridge design, and engineering instruction.
By Janki DePalma | Pay attention to who apologizes and when, and work to create an environment of psychological safety within your firm.
By Malory Atkinson | Challenge your marketing team to think beyond proposals and begin to work to strategically impact the entire client experience.
By David Harvey | When well-trained staff are equipped with the skills needed to do their jobs well, everyone will reap the benefits.
By Liisa Andreassen | President of Grace Hebert Curtis Architects, an architecture and interior design firm that is still experiencing substantial growth in size and reputation after more than 50 years.
By Liisa Andreassen | President at Baisch Engineering (Kaukauna, WI), a consulting engineering firm that provides full-service integration engineering to industrial clients worldwide.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic...
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here.Domestic Transactions:...
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic...
By Carol Martsolf | Many may find these discussions uncomfortable, but there are steps firms can take to make staff feel safe.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic...
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic...
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...
By Stephanie Warino | Improve your win rate by listening to what your clients say they want, instead of pushing the services you want to sell the most.
By Liisa Andreassen | Chief people officer at HEAPY (Dayton, OH), a nationally recognized leader in sustainable and resilient engineering design.
In this episode, Jamie Claire Kiser – Managing Principal and Director of Advisory Services for Zweig Group – discusses the current state of M&A affairs in the AEC industry. Jamie Claire originally joined Zweig...
By Liisa Andreassen | CEO and co-owner of Pape-Dawson Engineers (San Antonio, TX), the largest civil engineering firm headquartered and exclusively located in Texas.
By Liisa Andreassen | President of Hafer (Evansville, IN), a firm that has created environments that impact people’s lives with fun, thoughtful. and inspirational design since 1978.
By Mark Zweig | If you’re not doing a good job with these, you’re losing an opportunity to further your culture and to provide meaningful motivation to your employees.
By Mark Zweig | Here’s what you really need to do to get more job candidates for any opening you have, increase your job offer acceptance rate, and speed up the hiring process.
By Liisa Andreassen | President of Dewberry (Fairfax, VA), a nationwide planning, design, and construction firm with more than 50 locations and more than 2,000 professionals nationwide.
On this episode of The Zweig Letter podcast, we sit down with Allan Tsang and Dan Oblinger, professional negotiators from Oblinger & Tsang. We had a far-ranging conversation about negotiation and active listening for design...
Knowing who does what, who needs to weigh in, and who makes the final decision is critical to success.
By Liisa Andreassen | President at MWM Design Group (Austin, TX), a firm that continues to embody its founders’ core values of personal integrity, responsibility, and service.
By Matt Hoying | Implementing strategies to enhance collaboration can lead to better projects, better productivity, and better profits.
By Gustavo Rodriguez | A collaborative design process where a diversity of voices are present and have ownership allows room for new ideas and points of view to emerge.
By Gordon Greene | Get to know your people, find out what’s important to them, and understand that work-life balance looks different for everyone.
President of Lockwood, Andrews & Newnam (Houston, TX), a civil engineering firm that delivers exceptional quality and measurable value for the nation’s infrastructure.
By Liisa Andreassen | President and CEO of PRIME AE Group (Baltimore, MD), a firm that creates vibrant communities by connecting people and conserving culture and the environment.
By Liisa Andreassen | President at FitzGerald (Chicago, IL), a nationally recognized architecture firm with roots dating back more than 100 years.
By Liisa Andreassen | CEO of Sasaki (Boston, MA), an interdisciplinary architecture, planning, landscape, and design firm with offices in the U.S. and China.
By Lillian Minix | The pandemic has changed the way we network, opening doors to many more opportunities than we could have imagined.
By Liisa Andreassen | President and CEO of CallisonRTKL, a global firm that has created some of the world’s most successful environments for developers, retailers, investors, institutions, and public entities.
By Jane Lawler Smith | Channel your inner toddler and question everything about your marketing plan to uncover what still does or doesn’t work for you, your firm, and your goals.
By Liisa Andreassen | They are the founder and principal of McKinney York Architects (Austin, TX), a certified HUB and WBE that creates beautiful, responsible architecture in a culture of collaboration.
By Sara Parkman | President of Shive-Hattery (Cedar Rapids, IA), a multi-disciplinary architecture and engineering firm that recognizes the power of design in transforming the human experience.
Allan Tsang and Dan Oblinger discuss negotiation, active listening for design professionals, telling clients “No!” and more in this episode of the podcast.
By Liisa Andreassen | President of Lawrence Group (St. Louis, MO), an integrated design, development, and construction firm using the power of people with great ideas to bring clients’ dreams to life.
By Patrick Schultz | Achieve resilient, sustainable operations while navigating an unprecedented global pandemic and addressing complex disruptions.
By Adam Zach | Whether it’s by reading a book or going to a seminar, taking an active interest in your personal development could be the best thing for your career.
By Mark Zweig | Best practices may be safe, but they won’t differentiate your firm. Make these changes and your firm will stand out.
Current world events are changing the way we value everything. This pandemic highlights the need for collaborative and equitable decision-making between leadership and staff.
Leaders of employee-friendly firms talk about recruiting, culture, and the importance of employee feedback.
For many leaders, business development resides outside their core competencies and comfort zone, to their firm’s detriment.
Owner and managing partner at Batture, LLC (New Orleans, LA), a firm dedicated to delivering outstanding results while creating powerful social and environmental change.
As an accomplished speaker, consultant, trainer, and business coach, Wilburn helps professionals become better leaders, better communicators, and better people.
If we want to be in position to effectively respond and even get ahead of the curve, we all need to know what’s likely to come next.
By Mark Zweig | Are you doing what you really should be for your business right now? Or are you just floating along on a sea of uncertainty, afraid to move or you’ll turn over your...
By combining traditional marketing tactics with unique approaches for our industry, AEC firms can get ahead of the competition, stay relevant, and win more and better contracts.
Managing principal of Woodblock Architecture (Portland, OR), a firm that sees each new project as an opportunity to create something awesome and build new relationships.
President of Schaefer Engineering, Inc. (Wentzville, MO), a firm founded on integrity with a commitment to provide quality professional forensic consulting services nationwide.
“The companies that really make an effort to understand and embrace basic marketing knowledge will continue to grow and prosper regardless of the markets they serve.”
CEO of EDiS (Wilmington, DE), a fifth generation family-owned firm that has been thriving in the same region for more than a century.
Implementing a formal, systematic safety program will benefit you, your employees, your clients, and your greater community.
Exercise these 12 roles with care and you will be surprised by how many admire and understand why your firm has grown so successfully.
CEO of ISG (Mankato, MN), a multi-disciplinary design and engineering firm that has growth in its DNA.
President and CEO of Falcon Engineering, a woman-owned engineering firm in Cary, North Carolina.
“Entrepreneurs are not unique to the ownership group of small, privately-held companies. They can also be found working as employees in larger organizations.”
President and CEO of Parametrix, a 100 percent employee-owned engineering, planning, and environmental sciences firm based in Seattle, Washington.
President of Baldridge & Associates Structural Engineering, a full-service structural engineering and forensic consulting firm based in Honolulu, Hawaii.
Ask yourself how you can remove constraints and let ideas flow, so they can be shared, shaped, and applied.
Use these five strategies to maximize client relationships without leaving your desk.
Branding and growing a diverse firm while staying true to your roots is possible, but you have to know why you’re in business.
CEO of TLC Engineering Solutions, an Orlando, Florida-based firm pushing its way into the future.
When your best junior associate ‘unexpectedly’ leaves, the decision was probably in the works for a long time, you just never saw it coming.
When the veteran transportation engineer changed lanes from the public sector to a private firm, he used his blinker and stepped on the gas.
The most successful business developers spend time with their clients, so show up and give them your full attention.
President and CEO of Kleinschmidt (Best Firm #34 Multi-Discipline for 2018), a 140-person environmental consulting firm.
A good attitude and honest effort are central to California engineer’s mission to build a meaningful career.
We might not pitch and catch over nine innings for a living, but we can learn a lot from what happens out on the diamond.
A lot of people leave their jobs because they hate their bosses. They stay because the C-suite listens to what they have to say. The results of the Best Small and Medium Workplaces 2018 present...
Being relevant can be powerful, but it will require you to put down your devices and actively engage with those around you. No doubt you have been in meetings and looked around the room and...
President, Alta Environmental (Best Firm #4 Environmental for 2018), a 50-person firm based in Long Beach, CA. By Liisa Andreassen Correspondent “It’s said that people typically don’t leave companies, they leave bosses,” Kay says. “Making...
President and CEO of Larson Design Group (Best Firm #5 Geotechnical and Best Firm # 29 Multi-discipline for 2017), a 300-person firm based in Williamsport, PA. By Liisa Andreassen Correspondent “One person alone can’t make...
Randy Wilburn sits down with Mark Zweig, founder and chairman of Zweig Group, to talk about what it takes to sell a lot of work in the AEC industry. Mark says it's possible to be...
Randy sits down with Chad Clinehens, Zweig Group's president and CEO, to talk about Chad's first year as president and CEO, Zweig Group's new mission to elevate the industry, and some of Zweig Group's upcoming...
President and founder of Brudis & Associates, Inc. (Hot Firm #36 and Best Firm Multi-discipline # 51 for 2016), a 90-person firm based in Baltimore. By Liisa Andreassen Correspondent “While I like to say we’re...
Davis Construction (Rockville, MD), a 400-person general contracting construction firm, won first place in the Website category of Zweig Group’s 2017 Marketing Excellence Awards. Davis Construction launched a completely new website early in 2016. Stepping...
Now is a good time to make good on your 2018 work resolution to improve your team by turning the saboteurs into loyalists. The new year brings with it the opportunity for change, growth, and...
Take a hard look at your firm. Is your operation lean and mean, or is it bloated with perks and unneeded extras? A friend of mine, an Austin-based land use attorney, grew up listening to...
Under threat, firms solve problems when leaders commit to the right roles and the right people to inform, inquire, and act. You’ve all been there. A room full of eight, 18, or even 80 anxious...
President and CEO of VHB, (Best Firm Civil #23 and Hot Firm #46 for 2017), a 1,400-person firm based in Boston, Massachusetts. By Liisa Andreassen Correspondent “Listening, of course, is incredibly important,” Carragher says. A...
With the environment we are living in – crazy political stuff – potential nuclear war – mass shootings by maniacs – it would be easy to let it all get to you. But you can’t....
Do you want to win a project, identify a new service offering, or attract a new employee? Pick the right medium and have at it! Humans have been communicating through stories for more than 25,000...
President and CEO of Stonebrooke Engineering (Best Firm Civil #41 for 2017), based in Burnsville, Minnesota. By Liisa Andreassen Correspondent “We have found that ‘growing’ our employees has been much more successful than bringing in...
Smaller housing within walking distance to essentials and amenities is appealing to both the young and the old. We’re listening closely to the market desires for our West 2nd District Project here in Reno. We’re...
President of Environmental Partners Group, Inc. (Hot Firm #22 for 2017), a 55-person firm based in Quincy, Massachusetts. By Liisa Andreassen Correspondent “Their problems need to be your problems,” says Gabriel, referring to the client-firm...
In an environment where innovation is the driving force, you need a space that allows for inspiration, ideation, and implementation. We are quickly entering a new era. And it comes with new problems. A small...
When a client selects another firm, learn why and stay in touch. Who knows, you just might win the next round. Think back to your childhood. Did you play on a sports team that had...
Regardless of what else the future holds for B2B marketing, one thing is certain: Content marketing is here to stay. Marketing communications. Social media. Graphic design. Media relations. Proposals. Internal communications. Event engagement. Brand management....
Davis Construction (Rockville, MD), a 400-person general contracting construction firm, won first place in the Website category of Zweig Group’s 2017 Marketing Excellence Awards. Davis Construction launched a completely new website early in 2016. Stepping...
For the next generation of leaders to be successful, they’ll need a mindset sculpted by strategy, new ideas, and a willingness to embrace the unknown. I routinely hear AEC firm leaders express frustration about finding...
You know what you’re supposed to do, but since your marketing department is understaffed and disempowered, you can’t make it happen. I’m sure many of you have found yourselves in that familiar seminar or conference...
Georgia firm grew by nearly 38 percent last year and is poised to start working nationally, and even internationally. By Liisa Andreassen Correspondent Before founding the Foresite Group (Best Firm #18 Multidiscipline for 2016) in...
Casual leader of engineering firm is doing what he wants to do, surrounding himself with smart people, and getting the job done. By Liisa Andreassen Correspondent After 20 years of working for someone else, David...
A command of soft skills is essential to delivering a project that’s on time, on budget, and with no surprises. If you’re in the business of infrastructure and you manage projects, staff, or both, you...
Third-generation leader of multidiscipline firm embraces debate, seeks consensus, and likes anything with bacon. By Liisa Andreassen Correspondent It started with his great uncle. Then his father. And now him. Firm president John Hiltz is...
Jon F. Lindberg has been at the same firm for 36 years, so it’s safe to say he has a roof over his head and a room with a view. By Liisa Andreassen Correspondent He...
If you want to achieve great things and have fun in the process, it’s best to foster a collaborative attitude. Review and approval processes vary greatly around our country, and two extremes are California and...
Ireland-raised David Spillane likes both the past and the future, kayaking in the sea, and doing whatever it takes to keep his firm nimble. By Liisa Andreassen Correspondent Like many of his colleagues, David Spillane,...
Did your interns live the dream? If so, great, but if not, it might be time to retool your program by taking these six simple steps. As a communications major with an interest in broadcast...
Your ability to sell work is probably the most crucial skill you can have IF you really want to maximize your opportunities in the AEC world we all live in. Here are a few pointers...
In the form of growth, profitability, and important projects, multidiscipline firm based in upstate New York is reaping the benefits of a well-executed ownership transition. By Liisa Andreassen Correspondent In 1977, when Wayne Wegman joined...
When J. Peter Devereaux joined the Detroit-based firm in 1985, there were nine employees. Today, Harley Ellis Devereaux (Hot Firm #23 for 2016) has 324 employees and has undergone a series of evolutions. After working...
The use of video in your recruiting campaign might be what it takes to create buzz for your firm, and in the end, land great employees. This summer movie season is going to be pretty...
Embracing marketing to set you apart from everyone else can change your business – and your life – for the better. Good marketing has the power to change your firm – and your life. If...
Glassdoor comments provide opportunity for reflection on leaders’ role in fostering positive employee attitudes. One of my clients was both frustrated and concerned about citations on his firm that he found on the glassdoor website...
A test of your staff’s commitment to you so you know what to fix. Architects and engineers are seeing increased activity in the marketplace and firms are hiring. This is not news to most of...
Being crystal clear on intent and purpose allows you to build a powerful and consistent value proposition. Your organization has a culture and brand, whether by intention or happenstance. When asked about their brand, most...
Mark Zweig offers three simple tips: specialize, coach and choose your team well. I went to what some of us refer to as “Hillbilly Paradise” for a couple days with my family last week –...
This time of the year is marked by a frenzy of activity, both professionally and personally. The thoughts we had in September and October of looking to a new year with renewed enthusiasm and at...
By Jeff Clark From a personal viewpoint, I often wondered in the past what I would say, and with such frequency, on this celebrity-glamorized and ego-centric platform called Twitter. I’m not John Mayer and if...
By Ed Friedrichs I’ve long wondered why architects, designers, engineers, and environmental planners haven’t figured out where the action is for their clients. Almost every client I have ever worked with was an active participant...
As someone who has worked, studied, and written about this business for 28 years now, I thought today is as good as any day to share some of what I’ve learned. Here it goes: What...
Architects, engineers, planners, and allied professionals by and large have a really hard time defining exactly who they want to sell their services to. The unfortunate truth is that most will sell their services to...
If you examine any business— a restaurant, a car dealership, or an A/E/P/environmental firm— they all seem to benefit from active leadership. Likewise, they all tend to suffer from a lack of it. I would...
Everyone in the A/E or environmental consulting business wants to turn their technical people into sellers. Not a week goes by that the desire to do this isn’t mentioned to me by someone in this...
Paul Weir, president and CEO of Weir-Sofein Architects and Engineers in Albany, New York, had a problem. He and his primary business partner, Wolfgang Sofein, usually saw eye-to-eye. There was a long history of mutual...
In some previous articles we’ve talked about principals who are too involved and wreak havoc on budgets and schedules due to their last minute involvement on projects. But there’s another problem, and it may be...
It just doesn’t take that much to be so much better at serving clients than the rest of the firms that do what you do. And it’s so important! Do a lousy job (or just...
He’s a really nice person, a “people person.” He’s someone who deeply cares about other people. He’s a really good listener. He’s someone the employees will confide in. Does this sound like the ideal human...
When you get to work with all of the different A/E/P and environmental firms that we do here at ZweigWhite & Associates, it is apparent that many firms are marching blindly ahead, doing things they...