The Zweig Letter | May 4, 2026
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
1437 results found for “Responsiveness”
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Tristan Harper | Construction contracts are not professional services contracts, and confusing the two creates uninsured risk for AEC firms.
By Wendy Travis | When partnerships are grounded in purpose and guided by care, they endure – creating better outcomes for clients and communities.
By Mark Zweig | Succession fails when managers cling to control instead of building leaders behind them.
By Mark Zweig | Better project management isn’t about new systems, it’s about disciplined leadership, clear decisions, and relentless execution of fundamentals.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Chad Clinehens | Becoming a principal isn’t a reward for past success – it’s the start of owning responsibility for future value.
By Michael Makris & Laura Terrebonne | When promotions become the goal, firms miss the real work of building leaders, influence, and long-term engagement.
By Jeremy Clarke | Micromanagement is hated, but accountability often wears that label when underperformance finally meets real leadership attention.
By Mark Zweig | If you are serious about wanting to improve your project management performance, here are some things to focus on.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Wallace Smith | Giving back is a responsibility that strengthens communities, builds better businesses, and reminds leaders their greatest impact starts beyond the blueprint.
By Kyle Ahern | A closer look at the structures, risks, and rewards shaping leadership in today’s AEC industry.
By Tiara Marcus | Great project delivery goes beyond efficiency, blending precision, clarity, and empathy to build trust and lasting client partnerships.
By Nam Douglass | Businesses across the U.S. face increased federal scrutiny, making proactive workforce compliance essential to mitigate risk and avoid costly penalties.
By Stuart McLendon | This strategy is becoming an essential tool for growth, innovation, and resilience, especially in AEC.
By Mark Zweig | Leaders should set clear expectations around vacation planning, approval, and communication to avoid disruption and disengagement.
By Megan Valencia | Every employee plays a crucial role in recognizing and attracting top talent, shaping company culture, and ensuring long-term business success.
By Ezequiel Tovar | You won’t live forever – but with intentional ownership transition, your firm could be immortal.
By Mark Zweig | AEC firms today still struggle with the same old organizational issues that undermine clarity, accountability, and leadership.
By Phil Keeney | Government contractors must act now to secure CMMC compliance – or risk losing valuable federal contracts.
By Mercedez Thompson | As our industry and client expectations evolve, so must our strategies for winning complex, high-stakes project pursuits.
This comprehensive report contains information on the ownership agreements, responsibilities, compensation, billing rates, chargeability, work habits, and challenges of AEC firm principals, partners, and owners.
By Mike Danko | Building trust is not only good business practice but essential for the long-term growth and success of your firm.
By Ying Liu | The essential structural and tactical elements that underpin successful strategy execution in AEC.
By Jane Lawler Smith | Marketing professionals are the unsung heroes of the AEC industry, driving synchronization, strategy, and success in securing projects.
By Mark Zweig | Non-responsiveness in professional settings can stem from various reasons but addressing it directly can improve communication.
By Irina Rice | The evolving use of AI in AEC projects raises complex legal questions about authorship, copyright, and ethical responsibility.
By Mark Zweig | Flexible job descriptions with clear responsibilities, single reporting lines, and adaptable salary ranges foster employee satisfaction and avoid rigidity.
By Stuart McLendon | This process improves team coherence and speed in addition to enhancing revenue per man-hour.
By Mark Zweig | These employees go through the motions without adding value, negatively impacting growth and performance across organizations.
By Lauren Martin | Imprecise, incorrect contract language may leave AEC firms uninsured for professional liability exposures.
By Kristin Kautz | Six skills to succeed for the next five years in an AI-driven world.
By Amy Patel | Building trust through clear communication, effective management, and personal attention is crucial for successful large-scale project teams.
By Kyle Ahern | The Best Firms To Work For survey provides a comprehensive view of the organizational climate across the industry, highlighting achievements and areas for growth.
By Alicia Kamischke | This is a versatile segment of your organization that should be tailored to best fit your company structure, strengths, weaknesses, goals, and needs.
By Mark Zweig | Employees who decide to disengage and shift out completely do so at their own peril.
By Mark Zweig | Are your expectations for your people high enough, or are you letting everyone off the hook?
By Mark Zweig | Keep the big picture in mind, and make sure you have the right outside accountants who understand more than the tax consequences of these kinds of decisions.
By Elizabeth Preston | How do AEC industry businesses use artificial intelligence effectively and responsibly for writing?
By Will Swearingen | Explore the latest data on compensation, perks, and key challenges shaping the industry’s ownership landscape.
By Lalitha Benjaram | This report allows firms to highlight their responsible business practices, community and sustainability commitments, and social innovations.
By Rolf Armstrong | This exercise empowers employees and provides clear direction, allowing leadership to let go and focus on success during periods of growth.
By Liisa Andreassen | JQ, now IMEG, a team of professionals providing structural and civil engineering, geospatial and facility performance services within a diverse group of markets.
Zweig Group announces the release of its 2024 Principals, Partners & Owners Report of AEC Firms. This comprehensive report contains information on the ownership agreements, responsibilities, compensation, billing rates, chargeability, work habits, and challenges of AEC firm...
By Florencia Kratsman | Businesses must embrace sustainable interior design, prioritizing eco-friendly materials, longevity, and heritage to mitigate environmental impact and meet consumer demands.
By Bryan Powell | By following these steps, any organization can navigate significant change with confidence and continuity.
By Ying Liu | Insight into the unique challenges and opportunities often faced by CSOs in the AEC industry.
By Earl Bennett | Working within a safety-conscious culture contributes to the health and well-being of both employees and the organization.
By Mark Zweig | Single-person management may be one of the single most limiting factors to any AEC firm’s growth.
By Danielle Eisenstock | Three questions managers should begin asking themselves and their team to ensure employees are growing and enjoying the work they do.
By Lauren Martin | Avoid confusion with your client (and with potential fact finders) by defining your role on the project from the very outset.
By Jane Lawler Smith | Elevate your marketing services by asking yourself what your firm’s request for marketing services would include and how your team would respond.
By Mark Zweig | These are the practical implications of defining the culture you want and then making that a reality.
By Mercedez Thompson | A firm’s approach to proposal development greatly impacts how marketing and proposal professionals do their job and how they understand their role.
By Tom Godin | An org chart can be an invaluable tool for your business because it provides clarity and communicate roles.
By Keyan Zandy | This tool can help you develop a deeper understanding of your client’s experience by exploring their emotions, motivations, and attitudes.
Zweig Group is proud to announce that Adrian De la Garza, CM&AA has been promoted to advisor with the company’s Mergers & Acquisitions Advisory Group.
By Lillian Minix | When prompting AI like ChatGPT to generate content, you are responsible for applying the program conscientiously.
By Matt Hoying | When mistakes happen, it can be difficult to look for the silver lining, but doing so and making the most of it will help your business now and in the future.
By Liisa Andreassen | President and CEO of McFarlane Architects, a dynamic architectural, planning, and interior design firm that provides innovative design solutions to its clients.
Zweig Group represented Bennett Engineering Services in its merger with Y&C Transportation Consultants.
By Ezequiel Tovar | Principals must plan for the future, mentor younger staff, and genuinely care for their people to be good stewards of their firms.
By Liisa Andreassen | Co-president and CEO of DB Sterlin Consultants, Inc., a 100 percent minority-owned firm comprised of professional engineers, architects, planners, and surveyors.
By Mark Nusbaum | Changing your perspective and striving to always be present, aware, and reassuring will inspire confidence during construction administration.
By Stefanos Word | Investments of time and effort need to be made with younger engineers to effectively transfer technical and communication skills and establish robust future leaders.
By Malory Atkinson | Challenge your marketing team to think beyond proposals and begin to work to strategically impact the entire client experience.
By Christina Zweig Niehues | AEC professionals have a choice about where they live and work, so what makes them choose their workplace?
By Liisa Andreassen | President and CEO of Cushing Terrell, a multidisciplinary firm that empowers creative designers to discover imaginative, responsible first-of-their-kind environments.
By Lauren Rhodes Martin | Small, medium, or large, firms of every size should have a regular process in place for collection of their fees.
By Linda Schulte | When your team views you as a leader and not just a manager, they will work much harder and be willing to go the extra mile when necessary.
By Liisa Andreassen | President and CEO of JMC², a civil and structural engineering firm that offers solutions for land development and building projects of various scopes and sizes.
By Lauren Rhodes Martin | More owners (or their lawyers) have tried to insert these clauses into design contracts, and this should be a red flag for AEC firms.
Zweig Group, a full-service AEC management advisory firm, is proud to announce that Drake Hamilton and Andrew Chavez, CM&AA, have been promoted to advisors on Zweig Group’s Mergers and Acquisitions team. "Drake and Andrew have...
By Sol Sim | It is in the interest of both the project owner and contractor to critically review risks and allocate them to the party most capable of controlling them.
By Christina Zweig Niehues | Your firm needs to be where conversations are happening – online.
By Justin Smith | There is a disconnect between the training and skills that firms want and need for their project managers and what they provide.
By Liisa Andreassen | Managing principal of RDLR Architects (Houston, TX), a community-driven architectural firm that is recognized throughout Texas.
By Katie Batill-Bigler | Set a tone firmwide to recognize the valuable work that’s done by people in every role at your firm – not just your technical staff.
By Kraig Kern | Your firm’s collective strengths can and should be applied to make your new employees’ onboarding a standout experience.
By Kyle Ahern | One of Zweig Group’s landmark awards has evolved into a powerful tool that couples celebration with data-driven change.
By Roger Marquis | It’s in your project’s best interest for you to pay special attention to this person and find ways to get to know them better.
By Mark Zweig | What really makes people take responsibility for something and give it their all – to truly be accountable?
By Ann M. Rolland | Even a slight shift toward more responsible materials is impactful and can effect change to the manufacturing industries and the products that designers specify.
By Christina Zweig Niehues | We’re about to be short on leaders in AEC industry firms. It’s time to act now before it’s too late.
By Mark Zweig | Use these tactics to respond to the things that trigger you emotionally and contribute to you losing your temper.
By Stephanie Warino | How employees answer a question about where they see themselves in two years, and what their responses really mean.
Research and advisory firm for the AEC industry, Zweig Group, announces their annual survey on recruitment and retention in the AEC industry is open for participation. This succinct survey is open to HR managers/directors,...
By Mark Zweig | There are some things you can do to “tune up” your organization structure, even if you don’t completely overhaul it.
By Mark Zweig | If you want to encourage cooperation in your firm, take a look at your organization structure, accounting, and incentive compensation.
Knowing who does what, who needs to weigh in, and who makes the final decision is critical to success.
By Liisa Andreassen | President and CEO of Haley Ward (Bangor, ME), a 100 percent employee-owned technical consulting firm, offering a range of engineering, environmental, and surveying services.
By Matt Hoying | Young (or less experienced) engineers and designers may lack construction experience. Fast track their learning with these approaches.
By Mercedez Thompson | While weak language can dilute your message, assertive language fosters attentiveness, boosts credibility, and increases authority.
Zweig Group has updated the Impacts of COVID-19 on the AEC Industry Survey for 2021, adding new questions about PPP funding, outlook and budget forecasting, and more. After the initial success of Zweig Group's Impacts...
CEO and president of SEH (St. Paul, MN), a firm that’s simplifying the world’s complex challenges by designing better places, engineering clean water, and renewing infrastructure.
By Mark Zweig | Know your purpose, intent, and philosophy of business, but be willing to change if it becomes prudent to do so.
By Mark Zweig | Marketing starts with identifying who your target clients are. Your entire business needs to be focused on them.
By Christina Zweig Niehues | At the start of the pandemic, the majority of the AEC industry was thrust into an extreme scenario of work-life integration.
President and CEO Arora Engineers, Inc. (Chadds Ford, PA), a firm that meets the evolving needs of its clients through more intelligent, sustainable, infrastructure solutions.
Zweig Group has updated the Impacts of COVID-19 on the AEC Industry Survey for the second half of 2020, adding new questions about PPP funding, outlook and budget forecasting, and more. After the initial success...
Click here to take the NEW Q3 Impacts of COVID-19 on the AEC Industry Survey This is a short questionnaire that should take no more than 10-15 minutes. In mid-March 2020, Zweig Group launched a...
You don’t achieve success by going solo. You need allies – your manager and your direct reports – to make the load lighter.
If we want to be in position to effectively respond and even get ahead of the curve, we all need to know what’s likely to come next.
By Jamie Claire Kiser | We’re using videoconferencing more than ever, but constant communication isn’t the same as effective communication.
It’s our responsibility as AEC professionals, as well as citizens, to champion solutions to problems that affect our global and local communities.
Communication, decentralized decision-making, and rapid assessment and implementation are key, in both disaster response and your business.
It's more important than ever to have good data to guide your business practices. In order to produce the data your firm needs to benchmark and make important management decisions, we need your help and...
All of us in the AEC industry are being challenged by the disruption this virus is causing, but we got this. Solving problems is what we do.
Zweig Group, a global leader in products and services to the AEC industry, announced an expanded research effort to help AEC firms gather and analyze valuable employee data. Because the COVID-19 crisis has significantly impacted...
By combining traditional marketing tactics with unique approaches for our industry, AEC firms can get ahead of the competition, stay relevant, and win more and better contracts.
Michael Davis, senior vice president and chief strategy officer at WGI, talks to Randy Wilburn about the state of affairs at his firm and how they’re responding to COVID-19.
Montrose Environmental Group (Irvine, CA) has acquired CTEH (Little Rock, AR), a scientific consulting firm that specializes in emergency preparedness, response and recovery. Montrose partnered with funds managed by Oaktree Capital Management to finance the...
Mark Zweig, Zweig Group’s founder and chairman, and Randy Wilburn talk about what design firms should be doing in response to COVID-19.
There's never been a more important time for awards - Deadlines extended During this time of uncertainty, providing employees and clients with a sense of stability and that business continues is critical. Celebration of achievement...
Christina Zweig Niehues and Randy Wilburn discuss the results of Zweig Group’s ongoing AEC Industry Outlook & Response to COVID-19 Survey.
“Whether or not our businesses survive is going to be up to our response to the problem as leaders. It won’t be easy, but this, too, shall eventually pass.”
Good client service is not complicated; it’s just not always easy to maintain. However the benefits we reap are well worth the effort.
By checking in either monthly or quarterly, you can ensure that those responsible take the time necessary to follow through on your marketing plan.
Managing a client’s expectations is a delicate art that requires planning, restraint, and diligence.
“Top management is largely responsible for HR’s ineffectiveness on many levels in the typical A/E firm.”
Exercise these 12 roles with care and you will be surprised by how many admire and understand why your firm has grown so successfully.
“Mentors and those whom they are mentoring have to select each other. It’s a mutual thing based on chemistry.”
By Phil Keil | If you’re struggling to build a productive team, it might be time to take a long look in the mirror.
To maximize outputs and outcomes, leaders need to become great managers of managers and together create “great jobs.”
By Chad Clinehens | Use these tips to achieve long-term results in a short-term world.
Zweig Group’s 2019 Project Management Report of AEC Firms presents an in-depth look at the responses of over one-hundred project managers and firm leaders in the industry. What are they doing to optimize project delivery...
A successful sustainability plan should formalize your approach for continuous improvement and help you build on what you are already doing in three key areas.
There’s a push for architects and engineers to consider the safety of construction and maintenance workers when designing new structures.
When executives do too much, they might be avoiding a problem, and they can damage the firm in the process.
“When directly confronted with a difficult or painful question and you aren’t honest with people – they’ll figure that out. And you can forget them ever trusting you again.”
“As hard as it is to believe – because it has been used as a business tool for so long – people in the AEC business still don’t understand basic email etiquette.”
Taylor Dayton, EIT, is a project engineer at Aspect Consulting’s office in Wenatchee, Washington.
President of Reaveley Engineers, a national structural engineering firm based in Salt Lake City, Utah.
Participation is needed in Zweig Group's 2019 Fee & Billing Survey of AEC Firms. Survey deadline is July 8, 2019. Zweig Group’s 2019 Fee & Billing Survey of AEC Firms is the standard guideline for...
When working on a project, there are various human roadblocks that consistently clog the path to project execution.
A culture of employee empowerment will define innovative, leading organizations in the years to come.
President of Ampirical (Best Firm Multi-discipline #21 for 2018), a 200-person firm on the north shore of Lake Pontchartrain.
CEO of ATI (Hot Firm #43 for 2018), a California firm rooted in philanthropy, and with a bright future on the horizon.
President and CEO of Hitchcock Design Group (Best Firm Architecture #7 for 2018), a 35-person landscape architecture firm headquartered in Naperville, Illinois.
By Jamie Claire Kiser | At what should be an incredibly productive and exciting time in the lives of young professionals, the AEC industry is failing to engage.
President and CEO of RLG Consulting Engineers (Best Firm Structural #13 for 2018), a Dallas-based firm in business for 65 years.
Add value, share work, respond quickly, and be open about your process to get more business and increase revenue without spending more.
“Even if you don’t apply it to your business, knowing probabilities of success will at least keep you from buying scratch tickets or blowing your cash in a slot machine at a casino somewhere!”
Founder and CEO of Wright Engineers (Best Firm #1 Structural for 2018), a Vegas-headquartered firm where perfection is the goal but excellence is tolerated.
Our success, as people and as businesses, depends on the quality and speed of our response to problems and opportunities. This play on the word responsibility is not new, but it has never been more...
Why be a Best Firm To Work For? The Best Firms to Work For (BFTWF) award recognizes top AEC firms in the US and Canada based on their workplace practices, employee benefits, employee retention rates,...
Founder of The Rock Brook Consulting Group, PA (Best Firm Multi-discipline #58 for 2018), a 48-person firm based in Monroe Township, NJ. By Liisa Andreassen Correspondent “We are always looking to improve our benefits,” DeMarco...
President and CEO of CALYX Engineers + Consultants (Hot Firm #26 for 2018), a 224-person firm based in Raleigh, North Carolina. By Liisa Andreassen Correspondent As president and CEO of CALYX, recently acquired by NV5,...
“Just being a manager isn’t good enough. You have to also be an effective manager or you serve no purpose. Too many people working in AEC firms act as if accepting the job is enough....
President of Pond & Company, Inc. (Best Firm Multi-discipline #19 for 2018), a 550-person firm based in Atlanta with 25 offices in the U.S., Canada, Japan, and Spain. By Liisa Andreassen Correspondent “One of the...
By Edward Friedrichs | In a time of polarization and crass tribalism, don’t forget the founding norms of respect and civility. It’ll be good for you, your firm, and your clients.
AEC firms must be diligent during design and construction to avoid becoming ‘responsible’ for worksite injuries or death. Although site safety generally is the responsibility of construction contractors and subcontractors, when injuries or deaths occur...
Co-founder, president, and CEO of WSB (Hot Firm #34 for 2018), a 475-person full-service consulting and design firm based in Minneapolis. By Liisa Andreassen Correspondent “The best PMs create their own brand, supporters, and clients,”...
In recently revising our own policy manual here at Zweig Group, it became apparent to us that we cannot have a policy that addresses every single thing that someone in our employ could do (or...
The well-being of your staff cannot be sacrificed for other priorities such as production, profitability, and convenience. As the director of health and safety for an AEC firm, I often find myself asking, “What is...
Founder and president of Gunda Corporation (#32 Hot Firm for 2017), a 60-person engineering consulting firm based in Houston. By Liisa Andreassen Correspondent “I’m not a big fan of utilization rates,” Gunda says. “I believe...
‘Why in the hell should we hire you over all these other firms?’ It’s a simple question you’d better be ready to answer if you want the contract. If you watched any of the Olympics...
Managing principal and president of HED, Inc. (Hot Firm #34 for 2017), a 350-person design firm with offices in Illinois, Michigan, and California. By Liisa Andreassen Correspondent “Small changes often lead to significant results,” says...
The Spearin Doctrine: Public owners do not shed all design risk by contracting for design-build if there are specified criteria upon which the design-builder is to rely. On government projects you may sometimes hear a...
Get out of your comfort zone, take a risk, and jump at opportunities even if you don’t know where they will lead. As I approached my three-year anniversary at Zweig Group, I sat and reflected...
Comprehensive Environmental, Inc. (Best Firm #1 Geotechnical, #3 Environmental, and #13 Civil for 2017), a Miami Lakes, FL, based 80-person engineering and contracting firm. By Liisa Andreassen Correspondent “I’ve never termed any event in my...
Social responsibility can be one of the biggest and most powerful marketing and recruiting tools at your disposal, but be careful. How much should your firm be concerned with social responsibility? And are charitable donations...
“Quality” is an elusive thing. It’s like a moving target. One person’s definition of high quality could be completely different from another’s. For firms providing architecture, engineering, planning, or related services, it is really all...
Job Title: Website Development Manager Zweig Group has an exceptional opportunity for an engaging and professional Web Developer. This position requires a person who loves computers and doing web design and development. This person will...
Having a quick response for clients and colleagues is good business, and it’s easy, so when you get that email, do the right thing. Something’s happened a couple dozen times in the last two-plus years...
There’s a strong case for including marketing staff post-proposal, especially if things didn’t go so well with the client. I have long told my clients that requesting a debriefing after a selection has been made...
"Client satisfaction surveys" or "client perception studies" in the architecture, engineering, planning, and environmental consulting industry are about a lot more than putting a quick happiness rating on a client. When conducted correctly, these surveys...
Besides the fact that an external sale will typically provide the greatest financial return for A/E owners who want to transition out of their firms, a solid majority of principals still prefer internal ownership transition....
Besides the fact that an external sale will typically provide the greatest financial return for A/E owners who want to transition out of their firms, a solid majority of principals still prefer internal ownership transition....
What are some of the duties and responsibilities of the typical board in an A/E firm? An excerpt from A/E Board of Directors Manual The board described below, for most A/E Firms, falls somewhere between...
Zweig Group released the brand new 2017 Project Management Survey on October 24, 2017. To conduct this study, Zweig Group surveyed project managers working in architecture, engineering, planning, and environmental consulting firms, to get their...
Some people think of it as a four-letter word, but when accountability is backstopped by reasonable policies, it can make your business better. If there is one issue that I have heard repeatedly in working...
FAYETTEVILLE, Ark. (July 24, 2017) – Zweig Group’s 2017 Policies, Procedures and Benefits Survey of Architecture, Engineering, Planning and Environmental Consulting Firms released earlier this year, surveyed industry firms on a wide variety of topics...
President of WestLAND Group, Inc. (Best Firm #41 Multi-discipline and Hot Firm #45 for 2017), a full-service civil engineering and land surveying firm based in Ontario, California. By Liisa Andreassen Correspondent “It’s important to identify...
Regardless of what else the future holds for B2B marketing, one thing is certain: Content marketing is here to stay. Marketing communications. Social media. Graphic design. Media relations. Proposals. Internal communications. Event engagement. Brand management....
Let's talk about project managers: The average hourly billing rate for a project manager was $144 last year. Project mangers who were working in the south central region, at fast-growth firms, or at firms of...
We just opened up our Best Firms to Work For award entries and it got me thinking. Making your firm a truly great place to work isn’t easy. There’s always someone out there trying to...
Similar cultures and a need for an expanded footprint are the driving forces behind Hot Firm RTM’s acquisition of smaller Texas outfit. By Liisa Andreassen Correspondent The two companies were in talks for a little...
The two don’t have to be at odds with each other. Make sure someone’s at least answering the phones so perks don’t impede responsiveness. Coming off the high of our annual Hot Firm and A/E...
Complex redevelopment of a blighted area prompts team to be creative across the board – design, personnel, technology, and funding. While having a glass of wine with colleagues from New York, we reflected on the...
Blame is a form of punishment that rarely works, and removing it from a firm’s environment will increase productivity and collaboration. Would you rather have an employee change her behavior, become more motivated, or make...
Mistakes happen, and to minimize them without demotivating your people, a measured response is critical. We had a situation this week – a headline had been added to my recent article on millennials in the...
A few weeks ago, I wrote a short article about how important it is for firm owners to understand the value of their business. The point of the piece was to address the real threat...
You may have an “open door” policy as a CEO or manager, but you could still be seeing your firm through rose-tinted glasses. If you want to grow, are having a hard time recruiting or...
Your employees will work harder if they’re enthusiastic about their role in your firm; here are some tips to make that happen. As firms finalize their strategic plans for 2016, we hear a consistent desire...
On January 5, Zweig Group released the 2016 Marketing Survey of A/E/P & Environmental Consulting Firms, its 18th iteration of the publication. The annual resource aims to help architectural, engineering, planning, and environmental consulting leaders...
Zweig Group – publisher of more than a dozen annual surveys on the most important issues in the architectural, engineering, planning and environmental consulting industries – announces its first-ever Cell Phone & Mobile Device Survey....
Architectural colleague shares new scale for assessing employees’ impact on the firm, community, world in areas of attitude, capability, performance. I’ve always been skeptical of the “performance review” style of evaluating. I believe in a...
FAYETTEVILLE, Ark. (August 20, 2015) – For the first time, Zweig Group’s Annual Salary report for the architecture and engineering industries will include data gathered from two sources: HR professionals and employees themselves. Previously, the...
You may have noticed that we currently have two open salary surveys, the Individual Salary Survey, and the comprehensive Salary Survey. We welcome participation in both surveys, as our data depends on survey participants like...
There are plenty of consultants out there who offer M&A consulting services, but there’s only one Zweig Group. We are a small team of professionals dedicated to finding the best candidates for deals in the...
Flaws in current system can be overcome through strategic adjustments. Being a project manager in the typical A/E/P or environmental firm is rarely easy. Think about it: In most firms in this business, it is...
Zweig Group is looking for A/E/P and environmental firm presidents, CEOs, partners, principals, associates, or owners to respond to a short survey. Survey participants are eligible for significant discounts on published survey products. Zweig Group...
And since they are, follow these eight tips to improve their effectiveness. What is a job posting? C’mon, think about it. It’s simply an advertisement. Aren’t you advertising an opening that you want to fill?...
Search outside the firm or groom from within? To this author, the answer is obvious. I wrote last month about a position description for an office leader. But where do you look for the talent...
Mark Zweig lists five questions you need to ask before tackling your next opportunity. Attention all readers in the A/E/P business – you have got to make some BIG changes to the way you’re marketing...
Don’t we all want to be part of an organization that we are thrilled to be a part of; that makes us proud? I often get chills when I think back on my early career...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 1002 Originally published 4/8/2013 There are many things you can’t control, but this one you can. Here are seven ways you can be...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 994 Originally published 2/11/2013 Most architects and engineers never studied how to run a business, so the issue of governance becomes increasingly complex...
Press Release: May 16, 2011 FAYETTEVILLE, Ark. (May 13, 2011) – People feel the need to work harder than ever in order to stay afloat. Taking work home, not taking paid time off, and staying...
You can talk about training all day long but when it comes to management training, there is no substitute for having your managers train by example. Let’s look at some common problem areas in A/E/P...
Getting new people productive sooner is something that everyone who owns an A/E/P or environmental firm should be concerned about. This is NOT a topic that only H.R. managers should worry about. Principals and line...
Many firms in the A/E/P or environmental business today have some sort of designated market leaders. Usually, there’s a new business plan and part of it requires a “realignment” to a more market-driven structure. Then,...
With this week’s special focus on information technology, I thought I would take the time to sound off on a number of different technology-related topics. BlackBerries: I still think they are the greatest. I am...
You take a look at any really successful person— whether they are in the A/E/P or environmental business or some other business— and I will show you someone who knows how to build good personal...
It seems like hardly a week goes by that I don’t hear from a reader with a question or two about organizational structure. I thought perhaps I should put together a list of some...
A recent article in The Zweig Letter where various A/E and environmental firm principals were asked about the best interview questions to ask prospective employees got me thinking. It got me thinking about what I...
This morning, I am sitting on a bench outside Vol Walker Hall in the beautiful old campus area here at The University of Arkansas. Vol Walker Hall is home to our School of Architecture. Today,...
Though I’ve always known it, I don’t think I’ve ever written about it— running an ethical business that is socially responsible can pay big dividends. The fact is that the more educated your clients are,...
As the new year gets ready to start, most companies in the A/E/P and environmental consulting business are gearing up to hire. Sure— most of the needs are for experienced staffers— but, since there are...
It’s time to call an end to something that there are entirely too many of in A/E/P and environmental firms everywhere— lazy marketing directors. I am talking about those marketing directors who do very little...
Here’s something I have observed in many different A/E and environmental firms around the country— certain employees who act as if they don’t understand how critical it is for them to be responsive. This one...
It just doesn’t matter what type of business one talks about. Whether you are a housepainter, you sell window blinds, or you are in the architecture, engineering, or environmental consulting business— ALL of your clients,...
My theory is that no firm is completely happy with how it handles project management. There are always problems. And one of the common complaints heard is, “We don’t have enough good project managers.” While...
If you listen to Tony Soprano talking to his therapist about his rage in recent episodes of “The Sopranos” on HBO, he complains about all the B.S. It just makes him mad. And when he...
It’s one of those certainties, like death and taxes. Managers are supposed to hold those who work for them accountable to reaching certain goals or achieving certain performance metrics. It sounds good to say, “I...
Human resources people are big on job descriptions. I was never that fond of them because it seems that they can always be used against you somehow. Here are some examples: “I meet the requirements...
Here’s one thing we can all agree on. No one likes a whiner. Complainers suck you down. They are depressing. And when they work in our firms in key roles, they are like a cancer....
Ever have one of those days where something hits you out of nowhere and it just knocks the wind out of you? It’s so demotivating. You feel like you got kicked in the stomach. These...
If, like many firms, you have deferred maintenance on your marketing program because you’ve been too busy and it’s been too easy to get work, you might want to think about doing a marketing tune-up....
My 80 year-old parents just came up from Kirkwood, Missouri, for a short visit. As is always the case, my dad and I eventually got around to talking about business. I don’t know anyone who...
Exit stage left. If you are like most of our readers, you are probably a CEO, managing partner, president, chairperson, majority stockholder, or major shareholder in the A/E/P and environmental consulting firm you work in....
Say “strategy” to an architect, engineer, planner, or scientist and you are bound to get a negative reaction. These folks have been through all of the strategic planning meetings conducted by the management consultant of...
I said something to my 78 year-old father the other day about going someplace or another to conduct a “management retreat.” His response was, “Why not a management charge?” He went on to say that...
You want to know something that drives me crazy— right up the wall? It’s all of the darn committees that A/E/P and environmental firms keep creating for one reason after another. Most of the time...
In spite of my repeated attempts to educate our readers about some of the crazy things they are doing, it takes some people a long time to catch on. Here are few examples of what...
I have long advocated the use of questionnaires as a marketing technique for A/E and environmental firms when they want to establish themselves as experts serving a particular client group. There really is something to...
It seems that our readers in A/E/P and environmental firms can’t get enough on project management. No one out there appears content with how he or she is handling it. Although my treatise a few...
We work for the owners and top managers of a lot of different A/E/P and environmental firms. While all those companies and their managers are different, they share one thing— they’re not happy with project...
I thought about a headline for this week’s treatise along the lines of “Second guessers, naysayers, and negative thinkers,” or “No more excuses,” or “Let’s cut the crap.” But I decided that none of these...
I watched a movie on T.V. the other night titled “Lean on Me,” starring one of my favorite contemporary actors, Morgan Freeman. Freeman played Joe Clark, the inner-city high school principal who had one year...
A solid majority of firms who use direct mail are less than thrilled with the results. In fact, according to our newly published Marketing Survey For A/E/P and Environmental Consulting Firms, 12.5% consider this the...
Although I dislike corny slogans and management propaganda, one of our fast-growing clients asked me recently if we had some sort of “employee credo” they could provide to new employees. This firm’s owners were concerned...
No small company— particularly an architecture, consulting engineering, or environmental consulting firm— can afford to ignore cash flow. Consider that a firm billing $5 million a year in fees can raise $137,000 in operating capital...