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Learning & Events

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  • The Zweig Letter | May 4, 2026

    The Zweig Letter | May 4, 2026

    May 03, 2026

    The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

    Read
  • When “standard” contracts create nonstandard risk

    When “standard” contracts create nonstandard risk

    April 19, 2026

    By Tristan Harper | Construction contracts are not professional services contracts, and confusing the two creates uninsured risk for AEC firms.

    Read
  • Partnerships that last beyond the project

    Partnerships that last beyond the project

    April 05, 2026

    By Wendy Travis | When partnerships are grounded in purpose and guided by care, they endure – creating better outcomes for clients and communities. 

    Read
  • Train your replacement before someone else has to

    Train your replacement before someone else has to

    March 08, 2026

    By Mark Zweig | Succession fails when managers cling to control instead of building leaders behind them.

    Read
  • What actually improves PM performance (and what doesn’t)

    What actually improves PM performance (and what doesn’t)

    February 08, 2026 | Mark C Zweig

    By Mark Zweig | Better project management isn’t about new systems, it’s about disciplined leadership, clear decisions, and relentless execution of fundamentals.

    Read
  • The Zweig Letter | February 2, 2026

    The Zweig Letter | February 2, 2026

    February 01, 2026

    The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

    Read
  • What it really means to be a principal

    What it really means to be a principal

    February 01, 2026 | chad clinehens pe

    By Chad Clinehens | Becoming a principal isn’t a reward for past success – it’s the start of owning responsibility for future value.

    Read
  • The promotion misconception

    The promotion misconception

    January 25, 2026

    By Michael Makris & Laura Terrebonne | When promotions become the goal, firms miss the real work of building leaders, influence, and long-term engagement.

    Read
  • The truth about micromanagement

    The truth about micromanagement

    January 11, 2026 | Jeremy Clarke

    By Jeremy Clarke | Micromanagement is hated, but accountability often wears that label when underperformance finally meets real leadership attention.

    Read
  • Project management redirection

    Project management redirection

    January 04, 2026 | Mark C Zweig

    By Mark Zweig | If you are serious about wanting to improve your project management performance, here are some things to focus on.

    Read
  • The Zweig Letter | December 15, 2025

    The Zweig Letter | December 15, 2025

    December 14, 2025

    The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

    Read
  • Doing good is good business

    Doing good is good business

    December 14, 2025

    By Wallace Smith | Giving back is a responsibility that strengthens communities, builds better businesses, and reminds leaders their greatest impact starts beyond the blueprint.

    Read
  • Leadership by the numbers

    Leadership by the numbers

    November 30, 2025 | Kyle Ahern

    By Kyle Ahern | A closer look at the structures, risks, and rewards shaping leadership in today’s AEC industry.

    Read
  • Critical thinking in project delivery

    Critical thinking in project delivery

    November 09, 2025

    By Tiara Marcus | Great project delivery goes beyond efficiency, blending precision, clarity, and empathy to build trust and lasting client partnerships.

    Read
  • Proactive immigration compliance strategies

    Proactive immigration compliance strategies

    October 26, 2025

    By Nam Douglass | Businesses across the U.S. face increased federal scrutiny, making proactive workforce compliance essential to mitigate risk and avoid costly penalties.

    Read
  • Strategic partnerships

    Strategic partnerships

    July 22, 2025 | Stuart McLendon

    By Stuart McLendon | This strategy is becoming an essential tool for growth, innovation, and resilience, especially in AEC.

    Read
  • Vacation time?

    Vacation time?

    June 15, 2025 | Mark C Zweig

    By Mark Zweig | Leaders should set clear expectations around vacation planning, approval, and communication to avoid disruption and disengagement.

    Read
  • A company-wide responsibility

    A company-wide responsibility

    June 15, 2025

    By Megan Valencia | Every employee plays a crucial role in recognizing and attracting top talent, shaping company culture, and ensuring long-term business success.

    Read
  • Make your firm outlive you

    Make your firm outlive you

    May 25, 2025 | Ezequiel Tovar

    By Ezequiel Tovar | You won’t live forever – but with intentional ownership transition, your firm could be immortal.

    Read
  • A few thoughts on organization structure

    A few thoughts on organization structure

    May 25, 2025 | Mark C Zweig

    By Mark Zweig | AEC firms today still struggle with the same old organizational issues that undermine clarity, accountability, and leadership.

    Read
  • The clock is ticking

    The clock is ticking

    May 04, 2025

    By Phil Keeney | Government contractors must act now to secure CMMC compliance – or risk losing valuable federal contracts.

    Read
  • Big game strategy

    Big game strategy

    April 20, 2025

    By Mercedez Thompson | As our industry and client expectations evolve, so must our strategies for winning complex, high-stakes project pursuits.

    Read
  • Zweig Group releases 2025 Principals, Partners & Owners Report of AEC Firms

    Zweig Group releases 2025 Principals, Partners & Owners Report of AEC Firms

    March 28, 2025

    This comprehensive report contains information on the ownership agreements, responsibilities, compensation, billing rates, chargeability, work habits, and challenges of AEC firm principals, partners, and owners.

    Read
  • Trust is the foundation

    Trust is the foundation

    March 09, 2025

    By Mike Danko | Building trust is not only good business practice but essential for the long-term growth and success of your firm.

    Read
  • Strategy execution essentials

    Strategy execution essentials

    February 16, 2025 | ying liu leed ap bd c

    By Ying Liu | The essential structural and tactical elements that underpin successful strategy execution in AEC.

    Read
  • Marketing for the win

    Marketing for the win

    January 26, 2025

    By Jane Lawler Smith | Marketing professionals are the unsung heroes of the AEC industry, driving synchronization, strategy, and success in securing projects.

    Read
  • Those people who don’t respond

    Those people who don’t respond

    December 29, 2024 | Mark C Zweig

    By Mark Zweig | Non-responsiveness in professional settings can stem from various reasons but addressing it directly can improve communication.

    Read
  • Authorship, AI, and the AEC industry

    Authorship, AI, and the AEC industry

    December 01, 2024

    By Irina Rice | The evolving use of AI in AEC projects raises complex legal questions about authorship, copyright, and ethical responsibility.

    Read
  • Thoughts on job descriptions

    Thoughts on job descriptions

    November 17, 2024 | Mark C Zweig

    By Mark Zweig | Flexible job descriptions with clear responsibilities, single reporting lines, and adaptable salary ranges foster employee satisfaction and avoid rigidity.

    Read
  • The power of job costing

    The power of job costing

    November 10, 2024

    By Stuart McLendon | This process improves team coherence and speed in addition to enhancing revenue per man-hour.

    Read
  • Too many processors

    Too many processors

    October 20, 2024 | Mark C Zweig

    By Mark Zweig | These employees go through the motions without adding value, negatively impacting growth and performance across organizations.

    Read
  • Risks of deviating from standard contracts

    Risks of deviating from standard contracts

    October 20, 2024

    By Lauren Martin | Imprecise, incorrect contract language may leave AEC firms uninsured for professional liability exposures.

    Read
  • Future-proofing leadership

    Future-proofing leadership

    September 29, 2024 | Kristin Kautz CPSM

    By Kristin Kautz | Six skills to succeed for the next five years in an AI-driven world.

    Read
  • Building a foundation of trust

    Building a foundation of trust

    September 15, 2024

    By Amy Patel | Building trust through clear communication, effective management, and personal attention is crucial for successful large-scale project teams.

    Read
  • 2024 Best Firms To Work For insights

    2024 Best Firms To Work For insights

    July 28, 2024 | Kyle Ahern

    By Kyle Ahern | The Best Firms To Work For survey provides a comprehensive view of the organizational climate across the industry, highlighting achievements and areas for growth.

    Read
  • What is a project management office?

    What is a project management office?

    June 16, 2024

    By Alicia Kamischke | This is a versatile segment of your organization that should be tailored to best fit your company structure, strengths, weaknesses, goals, and needs.

    Read
  • People can do more (if they want to)

    People can do more (if they want to)

    May 26, 2024 | Mark C Zweig

    By Mark Zweig | Employees who decide to disengage and shift out completely do so at their own peril.

    Read
  • Getting the most out of your people

    Getting the most out of your people

    May 19, 2024 | Mark C Zweig

    By Mark Zweig | Are your expectations for your people high enough, or are you letting everyone off the hook?

    Read
  • Bad advice from your outside accountant

    Bad advice from your outside accountant

    May 12, 2024 | Mark C Zweig

    By Mark Zweig | Keep the big picture in mind, and make sure you have the right outside accountants who understand more than the tax consequences of these kinds of decisions.

    Read
  • AI’s role in writing

    AI’s role in writing

    May 12, 2024

    By Elizabeth Preston | How do AEC industry businesses use artificial intelligence effectively and responsibly for writing?

    Read
  • AEC firm leadership insights

    AEC firm leadership insights

    May 05, 2024 | Will Swearingen

    By Will Swearingen | Explore the latest data on compensation, perks, and key challenges shaping the industry’s ownership landscape.

    Read
  • Benefits of an ESG report

    Benefits of an ESG report

    May 05, 2024

    By Lalitha Benjaram | This report allows firms to highlight their responsible business practices, community and sustainability commitments, and social innovations.

    Read
  • Letting go as you grow

    Letting go as you grow

    April 14, 2024

    By Rolf Armstrong | This exercise empowers employees and provides clear direction, allowing leadership to let go and focus on success during periods of growth.

    Read
  • Looking to the future: Akshai Ramakrishnan

    Looking to the future: Akshai Ramakrishnan

    April 14, 2024

    By Liisa Andreassen | JQ, now IMEG, a team of professionals providing structural and civil engineering, geospatial and facility performance services within a diverse group of markets.

    Read
  • Zweig Group releases 2024 Principals, Partners & Owners Report of AEC Firms

    Zweig Group releases 2024 Principals, Partners & Owners Report of AEC Firms

    March 29, 2024

    Zweig Group announces the release of its 2024 Principals, Partners & Owners Report of AEC Firms. This comprehensive report contains information on the ownership agreements, responsibilities, compensation, billing rates, chargeability, work habits, and challenges of AEC firm...

    Read
  • A legacy of responsible design

    A legacy of responsible design

    January 28, 2024

    By Florencia Kratsman | Businesses must embrace sustainable interior design, prioritizing eco-friendly materials, longevity, and heritage to mitigate environmental impact and meet consumer demands.

    Read
  • Strategies for a smooth transition

    Strategies for a smooth transition

    December 04, 2023

    By Bryan Powell | By following these steps, any organization can navigate significant change with confidence and continuity.

    Read
  • An insider look at the CSO

    An insider look at the CSO

    November 26, 2023 | ying liu leed ap bd c

    By Ying Liu | Insight into the unique challenges and opportunities often faced by CSOs in the AEC industry.

    Read
  • Building a safety culture

    Building a safety culture

    November 26, 2023

    By Earl Bennett | Working within a safety-conscious culture contributes to the health and well-being of both employees and the organization.

    Read
  • Single-person management

    Single-person management

    November 12, 2023 | Mark C Zweig

    By Mark Zweig | Single-person management may be one of the single most limiting factors to any AEC firm’s growth.

    Read
  • Transitioning from worker to manager

    Transitioning from worker to manager

    October 08, 2023

    By Danielle Eisenstock | Three questions managers should begin asking themselves and their team to ensure employees are growing and enjoying the work they do.

    Read
  • Start off on the right foot

    Start off on the right foot

    September 24, 2023

    By Lauren Martin | Avoid confusion with your client (and with potential fact finders) by defining your role on the project from the very outset.

    Read
  • Would you hire you?

    Would you hire you?

    September 17, 2023

    By Jane Lawler Smith | Elevate your marketing services by asking yourself what your firm’s request for marketing services would include and how your team would respond.

    Read
  • Building the culture you want in your firm

    Building the culture you want in your firm

    August 27, 2023 | Mark C Zweig

    By Mark Zweig | These are the practical implications of defining the culture you want and then making that a reality.

    Read
  • Proposal manager, who is your client?

    Proposal manager, who is your client?

    August 20, 2023

    By Mercedez Thompson | A firm’s approach to proposal development greatly impacts how marketing and proposal professionals do their job and how they understand their role.

    Read
  • Does your organization need a chart?

    Does your organization need a chart?

    June 25, 2023 | Tom Godin

    By Tom Godin | An org chart can be an invaluable tool for your business because it provides clarity and communicate roles.

    Read
  • Benefits of empathy mapping

    Benefits of empathy mapping

    May 28, 2023

    By Keyan Zandy | This tool can help you develop a deeper understanding of your client’s experience by exploring their emotions, motivations, and attitudes.

    Read
  • Zweig Group announces promotion of Adrian De la Garza, CM&AA to advisor

    Zweig Group announces promotion of Adrian De la Garza, CM&AA to advisor

    May 05, 2023 | Adrian de la Garza

    Zweig Group is proud to announce that Adrian De la Garza, CM&AA has been promoted to advisor with the company’s Mergers & Acquisitions Advisory Group.

    Read
  • Ethical AI

    Ethical AI

    April 30, 2023

    By Lillian Minix | When prompting AI like ChatGPT to generate content, you are responsible for applying the program conscientiously.

    Read
  • Managing through a project mistake

    Managing through a project mistake

    April 16, 2023

    By Matt Hoying | When mistakes happen, it can be difficult to look for the silver lining, but doing so and making the most of it will help your business now and in the future.

    Read
  • Responsibility: Neal McFarlane

    Responsibility: Neal McFarlane

    March 26, 2023

    By Liisa Andreassen | President and CEO of McFarlane Architects, a dynamic architectural, planning, and interior design firm that provides innovative design solutions to its clients.

    Read
  • Bennett Engineering Services and Y&C Transportation Consultants have Merged

    Bennett Engineering Services and Y&C Transportation Consultants have Merged

    February 03, 2023

    Zweig Group represented Bennett Engineering Services in its merger with Y&C Transportation Consultants.

    Read
  • Are you a good steward?

    Are you a good steward?

    January 29, 2023 | Ezequiel Tovar

    By Ezequiel Tovar | Principals must plan for the future, mentor younger staff, and genuinely care for their people to be good stewards of their firms.

    Read
  • Responsibility: Regine Jeune

    Responsibility: Regine Jeune

    January 22, 2023

    By Liisa Andreassen | Co-president and CEO of DB Sterlin Consultants, Inc., a 100 percent minority-owned firm comprised of professional engineers, architects, planners, and surveyors.

    Read
  • Improving construction administration

    Improving construction administration

    December 11, 2022

    By Mark Nusbaum | Changing your perspective and striving to always be present, aware, and reassuring will inspire confidence during construction administration.

    Read
  • The importance of transferring knowledge

    The importance of transferring knowledge

    November 13, 2022

    By Stefanos Word | Investments of time and effort need to be made with younger engineers to effectively transfer technical and communication skills and establish robust future leaders.

    Read
  • Marketing is about more than proposals

    Marketing is about more than proposals

    October 30, 2022

    By Malory Atkinson | Challenge your marketing team to think beyond proposals and begin to work to strategically impact the entire client experience.

    Read
  • Why AEC?

    Why AEC?

    September 25, 2022 | Christina Zweig Niehues

    By Christina Zweig Niehues | AEC professionals have a choice about where they live and work, so what makes them choose their workplace?

    Read
  • Empowering people: Greg Matthews

    Empowering people: Greg Matthews

    September 25, 2022

    By Liisa Andreassen | President and CEO of Cushing Terrell, a multidisciplinary firm that empowers creative designers to discover imaginative, responsible first-of-their-kind environments.

    Read
  • Get paid or get resolution

    Get paid or get resolution

    September 25, 2022

    By Lauren Rhodes Martin | Small, medium, or large, firms of every size should have a regular process in place for collection of their fees.

    Read
  • Are you a manager or a leader?

    Are you a manager or a leader?

    September 11, 2022

    By Linda Schulte | When your team views you as a leader and not just a manager, they will work much harder and be willing to go the extra mile when necessary.

    Read
  • Adaptable: John Cruikshank

    Adaptable: John Cruikshank

    July 17, 2022

    By Liisa Andreassen | President and CEO of JMC², a civil and structural engineering firm that offers solutions for land development and building projects of various scopes and sizes.

    Read
  • Beware of the liquidated damages clause

    Beware of the liquidated damages clause

    July 10, 2022

    By Lauren Rhodes Martin | More owners (or their lawyers) have tried to insert these clauses into design contracts, and this should be a red flag for AEC firms.

    Read
  • Zweig Group promotes Drake Hamilton and Andrew Chavez to Advisors on its M&A Team

    Zweig Group promotes Drake Hamilton and Andrew Chavez to Advisors on its M&A Team

    June 06, 2022 | Drake Hamilton

    Zweig Group, a full-service AEC management advisory firm, is proud to announce that Drake Hamilton and Andrew Chavez, CM&AA, have been promoted to advisors on Zweig Group’s Mergers and Acquisitions team. "Drake and Andrew have...

    Read
  • Who should assume the risk?

    Who should assume the risk?

    June 05, 2022

    By Sol Sim | It is in the interest of both the project owner and contractor to critically review risks and allocate them to the party most capable of controlling them.

    Read
  • E-com for AEC

    E-com for AEC

    May 08, 2022 | Christina Zweig Niehues

    By Christina Zweig Niehues | Your firm needs to be where conversations are happening – online.

    Read
  • Measure what matters

    Measure what matters

    May 08, 2022 | justin smith se pe mba

    By Justin Smith | There is a disconnect between the training and skills that firms want and need for their project managers and what they provide.

    Read
  • Balance: Lorie Westrick

    Balance: Lorie Westrick

    March 27, 2022

    By Liisa Andreassen | Managing principal of RDLR Architects (Houston, TX), a community-driven architectural firm that is recognized throughout Texas.

    Read
  • Support your support staff

    Support your support staff

    March 27, 2022

    By Katie Batill-Bigler | Set a tone firmwide to recognize the valuable work that’s done by people in every role at your firm – not just your technical staff.

    Read
  • Who is responsible for onboarding?

    Who is responsible for onboarding?

    March 20, 2022

    By Kraig Kern | Your firm’s collective strengths can and should be applied to make your new employees’ onboarding a standout experience.

    Read
  • Evolution of an award

    Evolution of an award

    March 13, 2022 | Kyle Ahern

    By Kyle Ahern | One of Zweig Group’s landmark awards has evolved into a powerful tool that couples celebration with data-driven change.

    Read
  • The MVP on your project team

    The MVP on your project team

    March 13, 2022

    By Roger Marquis | It’s in your project’s best interest for you to pay special attention to this person and find ways to get to know them better.

    Read
  • Accountability

    Accountability

    February 06, 2022 | Mark C. Zweig

    By Mark Zweig | What really makes people take responsibility for something and give it their all – to truly be accountable?

    Read
  • Using a resource library to effect change

    Using a resource library to effect change

    January 30, 2022

    By Ann M. Rolland | Even a slight shift toward more responsible materials is impactful and can effect change to the manufacturing industries and the products that designers specify.

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  • Leadership shortage

    Leadership shortage

    January 23, 2022 | Christina Zweig Niehues

    By Christina Zweig Niehues | We’re about to be short on leaders in AEC industry firms. It’s time to act now before it’s too late.

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  • Know your triggers

    Know your triggers

    January 16, 2022 | Mark C. Zweig

    By Mark Zweig | Use these tactics to respond to the things that trigger you emotionally and contribute to you losing your temper.

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  • In two years’ time

    In two years’ time

    January 09, 2022 | Stephanie Warino

    By Stephanie Warino | How employees answer a question about where they see themselves in two years, and what their responses really mean.

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  • Zweig Group 2022 Recruitment and Retention Survey Open for Participation

    Zweig Group 2022 Recruitment and Retention Survey Open for Participation

    January 06, 2022

      Research and advisory firm for the AEC industry, Zweig Group, announces their annual survey on recruitment and retention in the AEC industry is open for participation.  This succinct survey is open to HR managers/directors,...

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  • Organization structure tune-up

    Organization structure tune-up

    December 26, 2021

    By Mark Zweig | There are some things you can do to “tune up” your organization structure, even if you don’t completely overhaul it.

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  • Encouraging cooperation

    Encouraging cooperation

    November 14, 2021 | Mark Zweig

    By Mark Zweig | If you want to encourage cooperation in your firm, take a look at your organization structure, accounting, and incentive compensation.

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  • Defining roles and responsibilities

    Defining roles and responsibilities

    November 01, 2021

    Knowing who does what, who needs to weigh in, and who makes the final decision is critical to success.

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  • Empowering: Denis St. Peter

    Empowering: Denis St. Peter

    August 22, 2021

    By Liisa Andreassen | President and CEO of Haley Ward (Bangor, ME), a 100 percent employee-owned technical consulting firm, offering a range of engineering, environmental, and surveying services.

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  • Construction experience a plus

    Construction experience a plus

    July 25, 2021

    By Matt Hoying | Young (or less experienced) engineers and designers may lack construction experience. Fast track their learning with these approaches.

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  • Leading with language

    Leading with language

    July 18, 2021

    By Mercedez Thompson | While weak language can dilute your message, assertive language fosters attentiveness, boosts credibility, and increases authority.

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  • NEW Impacts of Covid-19 on the AEC Survey

    NEW Impacts of Covid-19 on the AEC Survey

    February 04, 2021

    Zweig Group has updated the Impacts of COVID-19 on the AEC Industry Survey for 2021, adding new questions about PPP funding, outlook and budget forecasting, and more. After the initial success of Zweig Group's Impacts...

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  • Creating success: David E. Ott

    Creating success: David E. Ott

    January 10, 2021

    CEO and president of SEH (St. Paul, MN), a firm that’s simplifying the world’s complex challenges by designing better places, engineering clean water, and renewing infrastructure.

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  • Be smart in how you run your business

    Be smart in how you run your business

    January 03, 2021

    By Mark Zweig | Know your purpose, intent, and philosophy of business, but be willing to change if it becomes prudent to do so.

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  • Who are you trying to sell to?

    Who are you trying to sell to?

    December 06, 2020

    By Mark Zweig | Marketing starts with identifying who your target clients are. Your entire business needs to be focused on them.

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  • Work-life integration

    Work-life integration

    October 11, 2020

    By Christina Zweig Niehues | At the start of the pandemic, the majority of the AEC industry was thrust into an extreme scenario of work-life integration.

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  • Leading by example: Manik Arora

    Leading by example: Manik Arora

    September 13, 2020

    President and CEO Arora Engineers, Inc. (Chadds Ford, PA), a firm that meets the evolving needs of its clients through more intelligent, sustainable, infrastructure solutions.

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  • 9/25 Updated Impacts of COVID-19 and AEC Industry Outlook Survey

    9/25 Updated Impacts of COVID-19 and AEC Industry Outlook Survey

    September 04, 2020

    Zweig Group has updated the Impacts of COVID-19 on the AEC Industry Survey for the second half of 2020, adding new questions about PPP funding, outlook and budget forecasting, and more. After the initial success...

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  • COVID-19 Impact Report

    COVID-19 Impact Report

    July 27, 2020

    Click here to take the NEW Q3 Impacts of COVID-19 on the AEC Industry Survey This is a short questionnaire that should take no more than 10-15 minutes. In mid-March 2020, Zweig Group launched a...

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  • Mountaineering team: Leads and support

    Mountaineering team: Leads and support

    July 13, 2020

    You don’t achieve success by going solo. You need allies – your manager and your direct reports – to make the load lighter.

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  • Getting ahead of the next curve

    Getting ahead of the next curve

    June 22, 2020

    If we want to be in position to effectively respond and even get ahead of the curve, we all need to know what’s likely to come next.

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  • Overcoming ‘Zoom fatigue’

    Overcoming ‘Zoom fatigue’

    May 25, 2020

    By Jamie Claire Kiser | We’re using videoconferencing more than ever, but constant communication isn’t the same as effective communication.

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  • Architects as advocates

    Architects as advocates

    May 18, 2020

    It’s our responsibility as AEC professionals, as well as citizens, to champion solutions to problems that affect our global and local communities.

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  • Leadership in action

    Leadership in action

    May 11, 2020

    Communication, decentralized decision-making, and rapid assessment and implementation are key, in both disaster response and your business.

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  • We know not everyone has extra time right now.

    We know not everyone has extra time right now.

    May 08, 2020

    It's more important than ever to have good data to guide your business practices. In order to produce the data your firm needs to benchmark and make important management decisions, we need your help and...

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  • We got this!

    We got this!

    May 04, 2020

    All of us in the AEC industry are being challenged by the disruption this virus is causing, but we got this. Solving problems is what we do.

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  • Zweig Group expands Best Firms To Work For awards to include special COVID-19 insights for employers.

    Zweig Group expands Best Firms To Work For awards to include special COVID-19 insights for employers.

    April 27, 2020

    Zweig Group, a global leader in products and services to the AEC industry, announced an expanded research effort to help AEC firms gather and analyze valuable employee data. Because the COVID-19 crisis has significantly impacted...

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  • Marketing for AEC firms

    Marketing for AEC firms

    April 27, 2020

    By combining traditional marketing tactics with unique approaches for our industry, AEC firms can get ahead of the competition, stay relevant, and win more and better contracts.

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  • TZL podcast: Michael Davis on WGI's response to COVID-19

    TZL podcast: Michael Davis on WGI's response to COVID-19

    April 23, 2020

    Michael Davis, senior vice president and chief strategy officer at WGI, talks to Randy Wilburn about the state of affairs at his firm and how they’re responding to COVID-19.

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  • M&A Activity Report (4.12.20-4.19.20)

    M&A Activity Report (4.12.20-4.19.20)

    April 20, 2020

    Montrose Environmental Group (Irvine, CA) has acquired CTEH (Little Rock, AR), a scientific consulting firm that specializes in emergency preparedness, response and recovery. Montrose partnered with funds managed by Oaktree Capital Management to finance the...

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  • TZL podcast: Mark Zweig on what AEC firms should be doing now

    TZL podcast: Mark Zweig on what AEC firms should be doing now

    April 09, 2020

    Mark Zweig, Zweig Group’s founder and chairman, and Randy Wilburn talk about what design firms should be doing in response to COVID-19.

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  • Deadlines extended on all Zweig Group Awards programs

    Deadlines extended on all Zweig Group Awards programs

    March 31, 2020

    There's never been a more important time for awards - Deadlines extended During this time of uncertainty, providing employees and clients with a sense of stability and that business continues is critical. Celebration of achievement...

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  • TZL podcast: Christina Zweig Niehues on the industry's response to COVID-19

    TZL podcast: Christina Zweig Niehues on the industry's response to COVID-19

    March 27, 2020 | Christina Zweig Niehues

    Christina Zweig Niehues and Randy Wilburn discuss the results of Zweig Group’s ongoing AEC Industry Outlook & Response to COVID-19 Survey.

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  • We can all make it through this

    We can all make it through this

    March 17, 2020

    “Whether or not our businesses survive is going to be up to our response to the problem as leaders. It won’t be easy, but this, too, shall eventually pass.”

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  • Simple client service

    Simple client service

    February 17, 2020

    Good client service is not complicated; it’s just not always easy to maintain. However the benefits we reap are well worth the effort.

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  • Follow through

    Follow through

    February 10, 2020

    By checking in either monthly or quarterly, you can ensure that those responsible take the time necessary to follow through on your marketing plan.

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  • Managing expectations

    Managing expectations

    January 27, 2020

    Managing a client’s expectations is a delicate art that requires planning, restraint, and diligence.

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  • The undervalued HR function

    The undervalued HR function

    January 20, 2020

    “Top management is largely responsible for HR’s ineffectiveness on many levels in the typical A/E firm.”

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  • My take on leadership

    My take on leadership

    December 30, 2019

    Exercise these 12 roles with care and you will be surprised by how many admire and understand why your firm has grown so successfully.

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  • Thoughts on mentoring

    Thoughts on mentoring

    December 02, 2019

    “Mentors and those whom they are mentoring have to select each other. It’s a mutual thing based on chemistry.”

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  • It’s not the people, it’s you

    It’s not the people, it’s you

    November 18, 2019

    By Phil Keil | If you’re struggling to build a productive team, it might be time to take a long look in the mirror.

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  • Reaching our personal peak (Part 3)

    Reaching our personal peak (Part 3)

    November 18, 2019

    To maximize outputs and outcomes, leaders need to become great managers of managers and together create “great jobs.”

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  • Long-term results

    Long-term results

    November 11, 2019

    By Chad Clinehens | Use these tips to achieve long-term results in a short-term world.

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  • Latest Project Management Trends Revealed

    Latest Project Management Trends Revealed

    November 06, 2019

    Zweig Group’s 2019 Project Management Report of AEC Firms presents an in-depth look at the responses of over one-hundred project managers and firm leaders in the industry. What are they doing to optimize project delivery...

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  • People, the environment, finances

    People, the environment, finances

    October 21, 2019

    A successful sustainability plan should formalize your approach for continuous improvement and help you build on what you are already doing in three key areas.

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  • Prevention through design

    Prevention through design

    October 07, 2019

    There’s a push for architects and engineers to consider the safety of construction and maintenance workers when designing new structures.

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  • The perils of over-functioning

    The perils of over-functioning

    September 30, 2019

    When executives do too much, they might be avoiding a problem, and they can damage the firm in the process.

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  • Honesty is the best policy

    Honesty is the best policy

    September 23, 2019

    “When directly confronted with a difficult or painful question and you aren’t honest with people – they’ll figure that out. And you can forget them ever trusting you again.”

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  • Lack of email etiquette is still a problem

    Lack of email etiquette is still a problem

    September 16, 2019

    “As hard as it is to believe – because it has been used as a business tool for so long – people in the AEC business still don’t understand basic email etiquette.”

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  • Apple orchards and water rights

    Apple orchards and water rights

    July 22, 2019

    Taylor Dayton, EIT, is a project engineer at Aspect Consulting’s office in Wenatchee, Washington.

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  • Challenging opportunities: Dorian Adams

    Challenging opportunities: Dorian Adams

    July 08, 2019

    President of Reaveley Engineers, a national structural engineering firm based in Salt Lake City, Utah.

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  • Zweig Group seeks participation in 2019 Fee & Billing Survey of AEC Firms.

    Zweig Group seeks participation in 2019 Fee & Billing Survey of AEC Firms.

    June 27, 2019

    Participation is needed in Zweig Group's 2019 Fee & Billing Survey of AEC Firms. Survey deadline is July 8, 2019. Zweig Group’s 2019 Fee & Billing Survey of AEC Firms is the standard guideline for...

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  • Who, me?

    Who, me?

    June 10, 2019

    When working on a project, there are various human roadblocks that consistently clog the path to project execution.

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  • The empowerment advantage

    The empowerment advantage

    May 20, 2019

    A culture of employee empowerment will define innovative, leading organizations in the years to come.

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  • Chief enthusiasm officer: Matthew Saacks

    Chief enthusiasm officer: Matthew Saacks

    May 20, 2019

    President of Ampirical (Best Firm Multi-discipline #21 for 2018), a 200-person firm on the north shore of Lake Pontchartrain.

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  • Leading with integrity: Paul DiDonato

    Leading with integrity: Paul DiDonato

    May 13, 2019

    CEO of ATI (Hot Firm #43 for 2018), a California firm rooted in philanthropy, and with a bright future on the horizon.

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  • Identifying opportunities: Bill Inman

    Identifying opportunities: Bill Inman

    April 22, 2019

    President and CEO of Hitchcock Design Group (Best Firm Architecture #7 for 2018), a 35-person landscape architecture firm headquartered in Naperville, Illinois.

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  • Up and bummer

    Up and bummer

    April 15, 2019

    By Jamie Claire Kiser | At what should be an incredibly productive and exciting time in the lives of young professionals, the AEC industry is failing to engage.

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  • Trusted stakeholder: Stuart A. Markussen

    Trusted stakeholder: Stuart A. Markussen

    April 08, 2019

    President and CEO of RLG Consulting Engineers (Best Firm Structural #13 for 2018), a Dallas-based firm in business for 65 years.

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  • Word of mouth

    Word of mouth

    April 01, 2019

    Add value, share work, respond quickly, and be open about your process to get more business and increase revenue without spending more.

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  • Using probability theory

    March 18, 2019

    “Even if you don’t apply it to your business, knowing probabilities of success will at least keep you from buying scratch tickets or blowing your cash in a slot machine at a casino somewhere!”

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  • Destination employer: Brent Wright

    Destination employer: Brent Wright

    March 11, 2019

    Founder and CEO of Wright Engineers (Best Firm #1 Structural for 2018), a Vegas-headquartered firm where perfection is the goal but excellence is tolerated.

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  • Response-ability

    Response-ability

    February 04, 2019

    Our success, as people and as businesses, depends on the quality and speed of our response to problems and opportunities. This play on the word responsibility is not new, but it has never been more...

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  • Why be a Best Firm To Work For?

    Why be a Best Firm To Work For?

    January 24, 2019

    Why be a Best Firm To Work For? The Best Firms to Work For (BFTWF) award recognizes top AEC firms in the US and Canada based on their workplace practices, employee benefits, employee retention rates,...

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  • Conference call: Gregory J. DeMarco

    Conference call: Gregory J. DeMarco

    December 17, 2018

    Founder of The Rock Brook Consulting Group, PA (Best Firm Multi-discipline #58 for 2018), a 48-person firm based in Monroe Township, NJ. By Liisa Andreassen Correspondent “We are always looking to improve our benefits,” DeMarco...

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  • Conference call: Jill Wells Heath

    Conference call: Jill Wells Heath

    December 10, 2018

    President and CEO of CALYX Engineers + Consultants (Hot Firm #26 for 2018), a 224-person firm based in Raleigh, North Carolina. By Liisa Andreassen Correspondent As president and CEO of CALYX, recently acquired by NV5,...

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  • Improving your effectiveness as a manager

    Improving your effectiveness as a manager

    December 03, 2018

    “Just being a manager isn’t good enough. You have to also be an effective manager or you serve no purpose. Too many people working in AEC firms act as if accepting the job is enough....

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  • Conference call: Lorraine Green

    Conference call: Lorraine Green

    December 03, 2018

    President of Pond & Company, Inc. (Best Firm Multi-discipline #19 for 2018), a 550-person firm based in Atlanta with 25 offices in the U.S., Canada, Japan, and Spain. By Liisa Andreassen Correspondent “One of the...

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  • Lessons from the past

    Lessons from the past

    October 29, 2018

    By Edward Friedrichs | In a time of polarization and crass tribalism, don’t forget the founding norms of respect and civility. It’ll be good for you, your firm, and your clients. 

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  • Site safety

    Site safety

    October 08, 2018

    AEC firms must be diligent during design and construction to avoid becoming ‘responsible’ for worksite injuries or death. Although site safety generally is the responsibility of construction contractors and subcontractors, when injuries or deaths occur...

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  • Conference call: Bret Weiss, part 2

    Conference call: Bret Weiss, part 2

    August 27, 2018

    Co-founder, president, and CEO of WSB (Hot Firm #34 for 2018), a 475-person full-service consulting and design firm based in Minneapolis. By Liisa Andreassen Correspondent “The best PMs create their own brand, supporters, and clients,”...

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  • A few responsible people wanted

    A few responsible people wanted

    August 27, 2018

    In recently revising our own policy manual here at Zweig Group, it became apparent to us that we cannot have a policy that addresses every single thing that someone in our employ could do (or...

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  • A resilient safety culture

    A resilient safety culture

    May 28, 2018

    The well-being of your staff cannot be sacrificed for other priorities such as production, profitability, and convenience. As the director of health and safety for an AEC firm, I often find myself asking, “What is...

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  • Conference call: Ramesh Gunda

    April 30, 2018

    Founder and president of Gunda Corporation (#32 Hot Firm for 2017), a 60-person engineering consulting firm based in Houston. By Liisa Andreassen Correspondent “I’m not a big fan of utilization rates,” Gunda says. “I believe...

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  • Be prepared (obviously)

    April 23, 2018

    ‘Why in the hell should we hire you over all these other firms?’ It’s a simple question you’d better be ready to answer if you want the contract. If you watched any of the Olympics...

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  • Conference call: Mike Cooper

    April 09, 2018

    Managing principal and president of HED, Inc. (Hot Firm #34 for 2017), a 350-person design firm with offices in Illinois, Michigan, and California. By Liisa Andreassen Correspondent “Small changes often lead to significant results,” says...

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  • Is there a doctrine in the house? (Part 2)

    April 09, 2018

    The Spearin Doctrine: Public owners do not shed all design risk by contracting for design-build if there are specified criteria upon which the design-builder is to rely. On government projects you may sometimes hear a...

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  • You never know

    April 09, 2018

    Get out of your comfort zone, take a risk, and jump at opportunities even if you don’t know where they will lead. As I approached my three-year anniversary at Zweig Group, I sat and reflected...

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  • Conference call: Christine Franklin

    March 12, 2018

    Comprehensive Environmental, Inc. (Best Firm #1 Geotechnical, #3 Environmental, and #13 Civil for 2017), a Miami Lakes, FL, based 80-person engineering and contracting firm. By Liisa Andreassen Correspondent “I’ve never termed any event in my...

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  • Are you responsible?

    March 05, 2018

    Social responsibility can be one of the biggest and most powerful marketing and recruiting tools at your disposal, but be careful. How much should your firm be concerned with social responsibility? And are charitable donations...

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  • Let’s talk about quality

    February 12, 2018

    “Quality” is an elusive thing. It’s like a moving target. One person’s definition of high quality could be completely different from another’s. For firms providing architecture, engineering, planning, or related services, it is really all...

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  • Job Openings

    Job Openings

    January 18, 2018

    Job Title: Website Development Manager Zweig Group has an exceptional opportunity for an engaging and professional Web Developer. This position requires a person who loves computers and doing web design and development. This person will...

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  • The reply button

    December 11, 2017

    Having a quick response for clients and colleagues is good business, and it’s easy, so when you get that email, do the right thing. Something’s happened a couple dozen times in the last two-plus years...

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  • Debriefing sessions

    December 11, 2017

    There’s a strong case for including marketing staff post-proposal, especially if things didn’t go so well with the client. I have long told my clients that requesting a debriefing after a selection has been made...

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  • Seven ways to get the most out of a client satisfaction survey

    Seven ways to get the most out of a client satisfaction survey

    November 13, 2017

    "Client satisfaction surveys" or "client perception studies" in the architecture, engineering, planning, and environmental consulting industry are about a lot more than putting a quick happiness rating on a client. When conducted correctly, these surveys...

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  • Ownership transition in A/E firms

    Ownership transition in A/E firms

    November 06, 2017

    Besides the fact that an external sale will typically provide the greatest financial return for A/E owners who want to transition out of their firms, a solid majority of principals still prefer internal ownership transition....

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  • Ownership transition in A/E firms

    November 06, 2017

    Besides the fact that an external sale will typically provide the greatest financial return for A/E owners who want to transition out of their firms, a solid majority of principals still prefer internal ownership transition....

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  • Nearly all boards are tasked with these duties

    Nearly all boards are tasked with these duties

    October 27, 2017

    What are some of the duties and responsibilities of the typical board in an A/E firm? An excerpt from A/E Board of Directors Manual The board described below, for most A/E Firms, falls somewhere between...

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  • Only 61% of Project Managers are responsible for their budget

    Only 61% of Project Managers are responsible for their budget

    October 25, 2017

    Zweig Group released the brand new 2017 Project Management Survey on October 24, 2017. To conduct this study, Zweig Group surveyed project managers working in architecture, engineering, planning, and environmental consulting firms, to get their...

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  • Yes, accountability

    August 07, 2017

    Some people think of it as a four-letter word, but when accountability is backstopped by reasonable policies, it can make your business better. If there is one issue that I have heard repeatedly in working...

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  • Zweig Group Survey Gives Insight on Architecture - Engineering Industry Practices

    Zweig Group Survey Gives Insight on Architecture - Engineering Industry Practices

    July 24, 2017

    FAYETTEVILLE, Ark. (July 24, 2017) – Zweig Group’s 2017 Policies, Procedures and Benefits Survey of Architecture, Engineering, Planning and Environmental Consulting Firms released earlier this year, surveyed industry firms on a wide variety of topics...

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  • Conference call: Mary Josenhans

    July 10, 2017

    President of WestLAND Group, Inc. (Best Firm #41 Multi-discipline and Hot Firm #45 for 2017), a full-service civil engineering and land surveying firm based in Ontario, California. By Liisa Andreassen Correspondent “It’s important to identify...

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  • Content drives AEC firms

    June 19, 2017

    Regardless of what else the future holds for B2B marketing, one thing is certain: Content marketing is here to stay. Marketing communications. Social media. Graphic design. Media relations. Proposals. Internal communications. Event engagement. Brand management....

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  • Project Managers: 10 things we bet you didn't know.

    May 16, 2017

    Let's talk about project managers: The average hourly billing rate for a project manager was $144 last year. Project mangers who were working in the south central region, at fast-growth firms, or at firms of...

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  • Making your firm a truly great place to work

    Making your firm a truly great place to work

    January 20, 2017

    We just opened up our Best Firms to Work For award entries and it got me thinking. Making your firm a truly great place to work isn’t easy. There’s always someone out there trying to...

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  • Stronger together

    November 14, 2016

    Similar cultures and a need for an expanded footprint are the driving forces behind Hot Firm RTM’s acquisition of smaller Texas outfit. By Liisa Andreassen Correspondent The two companies were in talks for a little...

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  • Flextime and client service

    November 07, 2016

    The two don’t have to be at odds with each other. Make sure someone’s at least answering the phones so perks don’t impede responsiveness. Coming off the high of our annual Hot Firm and A/E...

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  • Reno reboot

    October 03, 2016

    Complex redevelopment of a blighted area prompts team to be creative across the board – design, personnel, technology, and funding. While having a glass of wine with colleagues from New York, we reflected on the...

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  • Becoming a blame-free organization

    September 09, 2016

    Blame is a form of punishment that rarely works, and removing it from a firm’s environment will increase productivity and collaboration. Would you rather have an employee change her behavior, become more motivated, or make...

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  • Being involved ... just enough

    May 18, 2016

    Mistakes happen, and to minimize them without demotivating your people, a measured response is critical. We had a situation this week – a headline had been added to my recent article on millennials in the...

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  • Think before you hit "send"!

    April 04, 2016

    A few weeks ago, I wrote a short article about how important it is for firm owners to understand the value of their business. The point of the piece was to address the real threat...

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  • Is it time you got employee input?

    Is it time you got employee input?

    February 16, 2016

    You may have an “open door” policy as a CEO or manager, but you could still be seeing your firm through rose-tinted glasses. If you want to grow, are having a hard time recruiting or...

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  • Building an entrepreneurial staff

    February 02, 2016

    Your employees will work harder if they’re enthusiastic about their role in your firm; here are some tips to make that happen. As firms finalize their strategic plans for 2016, we hear a consistent desire...

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  • Zweig Group Releases ‘2016 Marketing Survey’

    January 13, 2016

    On January 5, Zweig Group released the 2016 Marketing Survey of A/E/P & Environmental Consulting Firms, its 18th iteration of the publication. The annual resource aims to help architectural, engineering, planning, and environmental consulting leaders...

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  • Zweig Group Announces New ‘Cell Phone & Mobile Device Survey’

    January 13, 2016

    Zweig Group – publisher of more than a dozen annual surveys on the most important issues in the architectural, engineering, planning and environmental consulting industries – announces its first-ever Cell Phone & Mobile Device Survey....

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  • A fresh look at employee evaluations

    August 27, 2015

    Architectural colleague shares new scale for assessing employees’ impact on the firm, community, world in areas of attitude, capability, performance. I’ve always been skeptical of the “performance review” style of evaluating. I believe in a...

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  • Zweig Announces Expanded Architecture and Engineering Salary Study

    August 20, 2015

    FAYETTEVILLE, Ark. (August 20, 2015) – For the first time, Zweig Group’s Annual Salary report for the architecture and engineering industries will include data gathered from two sources: HR professionals and employees themselves. Previously, the...

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  • Two Ways to Participate in Zweig Group’s 2016 Salary Survey

    August 11, 2015

    You may have noticed that we currently have two open salary surveys, the Individual Salary Survey, and the comprehensive Salary Survey. We welcome participation in both surveys, as our data depends on survey participants like...

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  • Why Zweig Group M&A?

    June 11, 2015

    There are plenty of consultants out there who offer M&A consulting services, but there’s only one Zweig Group. We are a small team of professionals dedicated to finding the best candidates for deals in the...

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  • The PM conundrum

    April 23, 2015

    Flaws in current system can be overcome through strategic adjustments. Being a project manager in the typical A/E/P or environmental firm is rarely easy. Think about it: In most firms in this business, it is...

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  • Zweig Group is collecting responses for an important survey about leaders in the design industry

    January 15, 2015

    Zweig Group is looking for A/E/P and environmental firm presidents, CEOs, partners, principals, associates, or owners to respond to a short survey. Survey participants are eligible for significant discounts on published survey products. Zweig Group...

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  • Search Savvy: Jobs postings are ads

    July 17, 2014

    And since they are, follow these eight tips to improve their effectiveness. What is a job posting? C’mon, think about it. It’s simply an advertisement. Aren’t you advertising an opening that you want to fill?...

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  • From the Chairman: Finding management & leadership talent

    May 02, 2014

    Search outside the firm or groom from within? To this author, the answer is obvious. I wrote last month about a position description for an office leader. But where do you look for the talent...

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  • Editorial: Clean sheet marketing

    June 19, 2013

    Mark Zweig lists five questions you need to ask before tackling your next opportunity. Attention all readers in the A/E/P business – you have got to make some BIG changes to the way you’re marketing...

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  • From the Chairman: Do you work ‘with’ or ‘for’ your organization?

    May 13, 2013

    Don’t we all want to be part of an organization that we are thrilled to be a part of; that makes us proud? I often get chills when I think back on my early career...

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  • Editorial: Tune up your responsiveness

    April 04, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 1002 Originally published 4/8/2013 There are many things you can’t control, but this one you can. Here are seven ways you can be...

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  • From the Chairman: Governance avoidance

    February 13, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 994 Originally published 2/11/2013 Most architects and engineers never studied how to run a business, so the issue of governance becomes increasingly complex...

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  • Top Management not Using Days Off

    May 16, 2011

    Press Release: May 16, 2011 FAYETTEVILLE, Ark. (May 13, 2011) – People feel the need to work harder than ever in order to stay afloat. Taking work home, not taking paid time off, and staying...

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  • Train by example

    July 26, 2010

    You can talk about training all day long but when it comes to management training, there is no substitute for having your managers train by example. Let’s look at some common problem areas in A/E/P...

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  • Getting new people productive sooner

    August 03, 2009

    Getting new people productive sooner is something that everyone who owns an A/E/P or environmental firm should be concerned about. This is NOT a topic that only H.R. managers should worry about. Principals and line...

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  • The role of the market leader

    July 20, 2009

    Many firms in the A/E/P or environmental business today have some sort of designated market leaders. Usually, there’s a new business plan and part of it requires a “realignment” to a more market-driven structure. Then,...

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  • Technological ramblings

    April 28, 2008

    With this week’s special focus on information technology, I thought I would take the time to sound off on a number of different technology-related topics. BlackBerries: I still think they are the greatest. I am...

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  • Building better personal relationships

    April 14, 2008

    You take a look at any really successful person— whether they are in the A/E/P or environmental business or some other business— and I will show you someone who knows how to build good personal...

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  • Organizational Structure: Questions and Answers

    Organizational Structure: Questions and Answers

    June 11, 2007 | Mark C Zweig

      It seems like hardly a week goes by that I don’t hear from a reader with a question or two about organizational structure. I thought perhaps I should put together a list of some...

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  • The Hiring Tests I’d Really Like to Use

    April 02, 2007

    A recent article in The Zweig Letter where various A/E and environmental firm principals were asked about the best interview questions to ask prospective employees got me thinking. It got me thinking about what I...

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  • Marketing-Correct Behaviors for Young Architects and Engineers

    October 09, 2006

    This morning, I am sitting on a bench outside Vol Walker Hall in the beautiful old campus area here at The University of Arkansas. Vol Walker Hall is home to our School of Architecture. Today,...

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  • Doing Good is Good Business

    May 08, 2006

    Though I’ve always known it, I don’t think I’ve ever written about it— running an ethical business that is socially responsible can pay big dividends. The fact is that the more educated your clients are,...

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  • Your Responsibility to Young People

    January 02, 2006

    As the new year gets ready to start, most companies in the A/E/P and environmental consulting business are gearing up to hire. Sure— most of the needs are for experienced staffers— but, since there are...

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  • Lazy Marketing Directors

    September 05, 2005

    It’s time to call an end to something that there are entirely too many of in A/E/P and environmental firms everywhere— lazy marketing directors. I am talking about those marketing directors who do very little...

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  • The Employee Who Doesn’t Believe in Responsiveness

    May 30, 2005

    Here’s something I have observed in many different A/E and environmental firms around the country— certain employees who act as if they don’t understand how critical it is for them to be responsive. This one...

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  • People Like People Who are Responsive

    November 08, 2004

    It just doesn’t matter what type of business one talks about. Whether you are a housepainter, you sell window blinds, or you are in the architecture, engineering, or environmental consulting business— ALL of your clients,...

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  • Not Enough Good Project Managers?

    June 14, 2004

    My theory is that no firm is completely happy with how it handles project management. There are always problems. And one of the common complaints heard is, “We don’t have enough good project managers.” While...

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  • B.S. Draws Flies

    June 07, 2004

    If you listen to Tony Soprano talking to his therapist about his rage in recent episodes of “The Sopranos” on HBO, he complains about all the B.S. It just makes him mad. And when he...

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  • The Truth About Accountability

    April 26, 2004

    It’s one of those certainties, like death and taxes. Managers are supposed to hold those who work for them accountable to reaching certain goals or achieving certain performance metrics. It sounds good to say, “I...

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  • The REAL Requirements to Work Here

    January 12, 2004

    Human resources people are big on job descriptions. I was never that fond of them because it seems that they can always be used against you somehow. Here are some examples: “I meet the requirements...

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  • Cheese with that Whine?

    June 02, 2003

    Here’s one thing we can all agree on. No one likes a whiner. Complainers suck you down. They are depressing. And when they work in our firms in key roles, they are like a cancer....

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  • Work on Yourself

    April 09, 2001

    Ever have one of those days where something hits you out of nowhere and it just knocks the wind out of you? It’s so demotivating. You feel like you got kicked in the stomach. These...

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  • Marketing Tune-Up

    March 19, 2001

    If, like many firms, you have deferred maintenance on your marketing program because you’ve been too busy and it’s been too easy to get work, you might want to think about doing a marketing tune-up....

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  • Psychological Contracts for Employers and Employees

    July 17, 2000

    My 80 year-old parents just came up from Kirkwood, Missouri, for a short visit. As is always the case, my dad and I eventually got around to talking about business. I don’t know anyone who...

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  • Knowing When it’s Time to Move On

    June 05, 2000

    Exit stage left. If you are like most of our readers, you are probably a CEO, managing partner, president, chairperson, majority stockholder, or major shareholder in the A/E/P and environmental consulting firm you work in....

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  • Strategies

    March 08, 1999

    Say “strategy” to an architect, engineer, planner, or scientist and you are bound to get a negative reaction. These folks have been through all of the strategic planning meetings conducted by the management consultant of...

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  • Charge!

    November 16, 1998

    I said something to my 78 year-old father the other day about going someplace or another to conduct a “management retreat.” His response was, “Why not a management charge?” He went on to say that...

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  • Just Say “No” to All of These Committees

    November 09, 1998

    You want to know something that drives me crazy— right up the wall? It’s all of the darn committees that A/E/P and environmental firms keep creating for one reason after another. Most of the time...

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  • It Takes Some of Us a Long Time to Learn

    June 02, 1997

    In spite of my repeated attempts to educate our readers about some of the crazy things they are doing, it takes some people a long time to catch on. Here are few examples of what...

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  • Process Marketing Questionnaires

    April 14, 1997

    I have long advocated the use of questionnaires as a marketing technique for A/E and environmental firms when they want to establish themselves as experts serving a particular client group. There really is something to...

    Read
  • More Hints on Project Management

    May 13, 1996

    It seems that our readers in A/E/P and environmental firms can’t get enough on project management. No one out there appears content with how he or she is handling it. Although my treatise a few...

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  • Project Management Tune-Up

    April 22, 1996

    We work for the owners and top managers of a lot of different A/E/P and environmental firms. While all those companies and their managers are different, they share one thing— they’re not happy with project...

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  • Problem Employees

    January 22, 1996

    I thought about a headline for this week’s treatise along the lines of “Second guessers, naysayers, and negative thinkers,” or “No more excuses,” or “Let’s cut the crap.” But I decided that none of these...

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  • Lean On Me

    June 06, 1994

    I watched a movie on T.V. the other night titled “Lean on Me,” starring one of my favorite contemporary actors, Morgan Freeman. Freeman played Joe Clark, the inner-city high school principal who had one year...

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  • Making Direct Mail Work

    April 04, 1994

    A solid majority of firms who use direct mail are less than thrilled with the results. In fact, according to our newly published Marketing Survey For A/E/P and Environmental Consulting Firms, 12.5% consider this the...

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  • Employee Credo

    January 12, 1994

    Although I dislike corny slogans and management propaganda, one of our fast-growing clients asked me recently if we had some sort of “employee credo” they could provide to new employees. This firm’s owners were concerned...

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  • Get Your Money Faster

    September 01, 1993

    No small company— particularly an architecture, consulting engineering, or environmental consulting firm— can afford to ignore cash flow. Consider that a firm billing $5 million a year in fees can raise $137,000 in operating capital...

    Read
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