Meaningful engagement
By Gina Rodriguez | In AEC, expertise builds credibility, but engagement is what creates trust, strengthens relationships, and drives better outcomes.
552 results found for “Respect”
By Gina Rodriguez | In AEC, expertise builds credibility, but engagement is what creates trust, strengthens relationships, and drives better outcomes.
By Ezequiel Tovar | The firms that deliver the best client experiences are often the ones that invest most intentionally in employee experience.
By Mark Zweig | High-performing skeptics can sharpen decisions or quietly poison culture – the difference lies in how leaders engage them.
By Srividhya Viswanathan | By prioritizing leadership, trust, and accountability, organizations can build teams that not only achieve their goals but thrive together.
By Mark Zweig | A cautionary AEC story about control, delayed succession, and how avoiding transition can undo decades of good work.
By Jeremy Clarke | Micromanagement is hated, but accountability often wears that label when underperformance finally meets real leadership attention.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Janki DePalma | A manager’s guide to building a culture where recovery is respected, contribution is sustainable, and being seen doesn’t require shattering.
By Greg Sepeda | The Marvel universe delivers 10 powerful lessons in leadership, proving that purpose, humility, and teamwork save the day.
By Daryl Simons Jr. | Rethinking first impressions creates fairer decisions, stronger relationships, and lasting benefits for candidates and firms.
By Mark Zweig | In a world of constant distraction, true effectiveness comes from knowing your priorities and having the discipline to follow them.
By Mark Zweig | Winning big design projects requires strategy, preparation, credibility, and connecting authentically with decision-makers to secure long-term success.
By Lindsay Young | Every firm is unique, so focus on your differentiating factor to create a one-of-a-kind client experience.
EMA Engineering & Consulting, Inc. is pleased to welcome Engineering Elements, a respected 20-year-old MEP firm based in Fayetteville, Arkansas, into our growing family. This strategic step expands EMA's presence into the Arkansas and Oklahoma...
By Justin Gough | Group captives can offer design firms flexibility, savings and control over employee benefit programs.
HP Engineering, a multidisciplinary firm providing MEP, fire protection, structural, lighting, low-voltage, energy modeling, and commissioning services, has joined IMEG, a full-service engineering design firm delivering a powerful combination of expertise and deep client relationships....
By Daryl Simons Jr. | How to create a stronger, more dynamic, and future-ready workplace – where everyone has the opportunity to thrive.
By Mark Zweig | It’s time to take a serious look at this stuff in your strategic plan and instead of fluff, focus on coming up with some substantive actions.
By Kevin Norgaard | Together, younger and older employees create a dynamic and innovative workplace where every generation has something valuable to offer.
By Lauren Martin | The standard of care for architects and engineers is evolving as climate change, disasters, and emerging risks reshape industry expectations.
By Tiara Marcus | True leaders tune out the noise and let their expertise, talent, and technical understanding speak for itself.
By Michael Makris | Early to mid-career professionals can overcome burnout and imposter syndrome with support from leadership, mentorship, and proactive career engagement.
By Brad Thurman | Building true, long-lasting professional relationships with your clients takes a lot of work – but will pay off for you in the end.
"A lot of architects are rather introverted as well, so it takes some work to pull that out. And for me, my win is, did I get you out of your shell to share...
By Duane Gaugler | It’s true that mentor relationships aren’t easy to find time for, however, the potential they offer is enormous.
"25 years ago when I graduated the term design build, it wasn't unheard of, but it certainly wasn't something that we talked about." Dan Crist About the Guest: Dan Crist is the president of...
By Kyle Ahern | Managers who build trust empower employees to be more receptive to feedback and more motivated to improve.
By Janki DePalma | Extroverts can create meaningful connections by observing cues, balancing conversation, and actively listening.
By Ezequiel Tovar | Engaging with employees at all levels fosters respect, uncovers issues, and strengthens company culture.
By Bob McGee | When employees actively promote themselves, their projects, and their expertise, they enhance their professional credibility and elevate your company’s reputation.
By Mark Zweig | AEC firms that restrict their marketing leader’s role greatly impact their success and that of the company.
By Jeff Bornemiss | This investment enhances employee engagement and serves as a powerful tool for recruitment and retention.
We’re thrilled to bring back one of our most downloaded episodes on the Zweig Letter Podcast! In this popular episode, Justin Smith, a distinguished leader in the Architecture, Engineering, and Construction (AEC) industry, joins...
By Alec Russell | The AEC industry is experiencing a resurgence in M&A activity, driven by strategic partnerships, technological integration, and geographic expansion.
By Kyle Ahern | The Best Firms To Work For survey provides a comprehensive view of the organizational climate across the industry, highlighting achievements and areas for growth.
This report details some of the biggest trends and movements regarding M&A activity in the AEC industry as of the end of Q2 2024.
By Lauren Aguilar, Ph.D. | How to make all employees feel safer at work and more willing to build authentic connections.
Zweig Group has announced the 2024 Hot Firm List, which honors the fastest growing AEC firms.
By Will Swearingen | Explore the latest data on compensation, perks, and key challenges shaping the industry’s ownership landscape.
By Kyle Ahern | Prioritizing EX is a strategic imperative for firms looking to thrive in an increasingly competitive landscape.
By Safa Kamangar | By applying these principles, a manager can become a source of inspiration, guidance, and stability for their team members.
Zweig Group announces its client RTM Engineering Consultants has recently merged with BG Buildingworks.
By Brent Schniers | Though there’s no roadmap for navigating grief, there are steps leaders can take to manage their own emotions and guide their organization through a tough time.
Zweig Group announces the release of its 2024 Principals, Partners & Owners Report of AEC Firms. This comprehensive report contains information on the ownership agreements, responsibilities, compensation, billing rates, chargeability, work habits, and challenges of AEC firm...
By Jayna Duke | Reflections from a new principal on unexpected challenges, uncharted opportunities, and what it really takes to earn the title.
By Keith Sequeira | Zweig Group’s 2024 Salary Reports show a 6.6 percent average salary increase.
RTM Engineering Consultants, a national multi-disciplinary engineering consulting firm has recently merged with Alban Engineering, an MEP consulting firm based in Hunt Valley, MD. Alban Engineering specializes in mechanical, electrical, plumbing, lighting design, and sustainability...
Zweig Group has released its 2024 Salary Reports of AEC Firms for all regions of the United States. These reports are based on a comprehensive salary survey of hundreds of industry individuals and firms.
By Keyan Zandy | Embrace significance over success, treat everyone with respect, and challenge conventional thinking for a more inclusive and compelling leadership approach.
By Kraig Kern | In our digitized age, the very tools designed to enhance communication can sometimes become barriers.
By Ezequiel Tovar | Neglecting succession planning jeopardizes the future of your company’s internal transition.
By Sara Karstetter | AI is a hot topic with numerous applications in AEC, though navigating the options can be overwhelming.
By Matt Verderamo | The way you handle yourself as an employee directly correlates to the level of success you can reach in your organization.
By Lauren Martin | Avoid confusion with your client (and with potential fact finders) by defining your role on the project from the very outset.
By Paul David | Boost your staffing by training your interns from day one to become some of your best employees.
By Keyan Zandy | Traditional construction practices pit trade partners against each other; adopting a collaborative team approach can enhance outcomes.
By Lauren Martin | These clauses represent a real and potentially significant exposure for AEC firms for which there’s no insurance protection.
By Mark Zweig | These are the most important qualities that decide who gets to move up as firm leaders, managers, and future owners.
By Matt Verderamo | Talk to your employees about manipulation, get clear on your mission, and invest in marketing to transform your business from low-bid to negotiated work.
By Mark Zweig | Becoming an owner in the firm you work for means you are making a total commitment – don’t make it carelessly.
RTM Engineering Consultants, a national multi-disciplinary engineering consulting firm has recently merged with Tanner Engineering, an electrical consulting firm based in San Diego, CA.
By Andy Chavez | We’re seeing increasing M&A activity in AEC industry, rising private equity involvement, and growing demand for infrastructure-related sectors.
Bill Mandara of Mancini Duffy, Benjamin Alper of Severud Associates, and Joe Levi of Pavarini McGovern discuss the importance of collaboration in managing large-scale projects and the inherent challenges that come along with tackling a complex...
Zweig Group client McCoy Collaborative Preservation Architecture has joined TreanorHL’s Historic Preservation studio.
By Matt Hoying | It’s time to give up employee evaluations and instead commit your focus to the enjoyment and fulfillment employees have with their roles in your company.
By Lindsay Young | We need to be more intentional about prioritizing communication, appreciation, and understanding to enhance customer service.
By Jared Maxwell & Cady Sinks | AEC firms are navigating more complex risks and an evolving market for professional liability insurance.
By Somshekhar Kundral | Developing effective problem-framing skills can help your people think outside the box, challenge assumptions, and find innovative solutions.
By Keyan Zandy | This tool can help you develop a deeper understanding of your client’s experience by exploring their emotions, motivations, and attitudes.
Chad Clinehens, president and CEO of Zweig Group, dispels three myths and shares the truth about what it takes to create the ultimate leadership team.
By Keyan Zandy | It’s critical to take the time to develop your trust-building skills. You, your teams, and the projects you are all working on together will only benefit.
By Liisa Andreassen | President and CEO of CHA Consulting (Albany, NY), an innovative, full-service engineering consulting and construction management firm.
By Kevin Bertrand | Strong connections lead to strong communications and successful outcomes, so it’s important that we listen, understand, and respond in ways that are supportive.
By Mitch Fortner | To be effective over the long-term for an organization, our personal ambition must be grounded in mutual respect, collaborative teamwork, and integrity.
By Julia DeFrances | Creating an engaging culture across multiple offices is a challenge that requires constant diligence.
By Lauren Rhodes Martin | Besides placing an undue and inappropriate burden on architects and engineers, warranties are expressly excluded in their professional liability insurance policies.
By Mark Zweig | These three things are important to your firm’s success, but they may require a reallocation of your time and money.
By Jamie Claire Kiser | ElevateHER provides a platform for AEC professionals to effect the change they want to see in our industry.
By Mark | If your project managers did these six things consistently, your projects and your firm would be more successful.
By Mercedez Thompson | It’s worthwhile to continue conversations around what marketing is and is not and why it’s critical to your bottom line.
Zweig Group, a full-service AEC management advisory firm, is proud to announce that Drake Hamilton and Andrew Chavez, CM&AA, have been promoted to advisors on Zweig Group’s Mergers and Acquisitions team. "Drake and Andrew have...
By Mark Zweig | These are some of the most important qualities to look for in a potential business partner.
By Liisa Andreassen | CEO of Psomas (Los Angeles, CA), an employee-owned firm providing engineering, environmental, construction management, and survey/geospatial services.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here.Domestic Transactions: ...
By Mark Zweig | Our industry is one of the best places for anyone to build a career, and we owe it to our children to expose them to the work we do early.
By Shirley Che | As leaders, we must be the ones in “the room” recognizing and advocating for the rising stars we work with.
By Liisa Andreassen | CEO and co-owner of Pape-Dawson Engineers (San Antonio, TX), the largest civil engineering firm headquartered and exclusively located in Texas.
By Mark Zweig | What really makes people take responsibility for something and give it their all – to truly be accountable?
By Julia DeFrances | Committees give employees a chance to lead, contribute, effect change, and make an impact beyond revenue.
By Mark Zweig | Use these tactics to respond to the things that trigger you emotionally and contribute to you losing your temper.
By Liisa Andreassen | President of Lord Aeck Sargent (Atlanta, GA), an architecture and design firm with a history of creating environments people want to use and preserve.
By Liisa Andreassen | President of KSA (Longview, TX), an industry leader that provides a broad range of engineering, architecture, planning, surveying, and construction management services.
By Mark Zweig | If you’re running a business, you have to pick and choose carefully what information you consume and how you process and employ it in your own business.
Zweig Group, a full-service AEC management advisory firm, announced its client Edwards-Pitman Environmental, Inc. was acquired by Braun Intertec Corporation. Jamie Claire Kiser, Zweig Group’s managing principal, served as Edwards-Pitman’s lead advisor on the engagement,...
By Chad Coldiron | Whatever your role is at work or in life, showing others respect is always a good way to build a great relationship.
By Liisa Andreassen | President and CEO of PRIME AE Group (Baltimore, MD), a firm that creates vibrant communities by connecting people and conserving culture and the environment.
By Mercedez Thompson | While weak language can dilute your message, assertive language fosters attentiveness, boosts credibility, and increases authority.
Domestic Transactions: Salas O'Brien (Santa Ana, CA) has acquired SIA Solutions, LLC (Houston, TX). SIA Solutions is a professional services engineering and consulting firm specializing in program and project specific solutions in Environmental Consulting and...
FAYETTEVILLE, Ark. (June 4, 2021) –Zweig Group has announced the 2021 Hot Firm List, which honors the fastest growing firms in the architecture, engineering, planning, environmental and construction (AEC) industry. Firms are ranked based on...
AUSTIN – (May 3, 2021) — STG Design, an integrated architecture, interiors, and planning firm transforming businesses through design, announced that Sandra M. Parét (AIA, IIDA) has been named Chief Executive Officer for the firm,...
By Liisa Andreassen | President of Fishbeck (Grand Rapids, MI), a firm of engineers, scientists, architects, and constructors in the business of problem solving, inspiring results, and bringing ideas to life.
By Mark Zweig | The leadership abilities of you firm’s principals and managers will determine your collective success this year.
By Leo MacLeod | Delegation is a sign of a mature leader. It allows you to focus on how you can contribute at the highest level given your experience and wisdom.
By Mark Zweig | Many people in this business will say they agree with this idea, yet the people doing the hiring rarely do it.
Evolving these relationships is a critical and too-often-overlooked key to successful project delivery and retaining satisfied clients.
Brandon Pinkerton and Steve Williams, president and COO respectively of HP Engineering, discuss how their firm has survived and actually grown during the pandemic.
By Mark Zweig | These are some of the common elements that are often present in the most successful leadership transitions.
By Mark Zweig | These six traits are most likely to lead to success and are absolute “musts” for whomever is the CEO of the firm.
Partner at LERA Consulting Structural Engineers (New York, NY), a firm that has created innovative, yet constructible and economical structural designs since 1923.
It comes down to respect and providing for your employees. If you do these two things, your people will quickly become your biggest cheerleaders.
Uncertainty in the marketplace will be with us as we move forward, but you can be successful if you adjust your game plan and expectations.
By Justin Ramirez | Nothing is as certain as death and taxes. But an owner’s retirement can be, too. If done correctly, an owner’s retirement and its benefits can be just as certain as death...
President and CEO of Integrated CM Solutions (San Antonio, TX), a program/construction management firm that’s had more than $800 million worth of projects since 2015.
Co-founder and principal at CWE (Fullerton, CA), a civil engineering, water resources, and environmental engineering firm whose experts pledge to create a better tomorrow, today.
Prostruct Consulting (Singapore), a leading urban and infrastructure protection consulting firm specializing in security, blast consultancy and testing, has joined Surbana Jurong (Singapore). Link to Details ASGC (Dubai, UAE) took a 15% stake in the...
By Jamie Claire Kiser | Though the immediate impact of COVID-19 is bleak for many in our industry, there is reason to see the foundation forming for a different type of AEC firm.
By Jamie Claire Kiser | Lessons learned from conversations with industry leaders about separation anxiety, empowerment, and calm confidence.
Exceptional brand leadership is a must for a firm to be exceptional in today’s challenging business environment.
In times like these, it is more important than ever to monitor your costs and develop an action plan to ensure your firm can weather the storm. There are so many fixed costs associated with...
President of Schaefer Engineering, Inc. (Wentzville, MO), a firm founded on integrity with a commitment to provide quality professional forensic consulting services nationwide.
Leading a successful organization takes the courage to try new ideas, weather many storms, and know how to say no.
Implement these tips to decrease tension and drastically increase the utility of your feedback.
President and founder of C.A.P. Government, Inc. (Coral Gables, FL), a privately held, minority-owned consulting firm.
“Top management is largely responsible for HR’s ineffectiveness on many levels in the typical A/E firm.”
Thankful organizations will grow with engaged employees, loyal clients, trusted partners, and supportive communities.
You have to keep the blade sharp through the long process of making key connections, educating oneself, and repeatedly rising to the challenge.
“Mentors and those whom they are mentoring have to select each other. It’s a mutual thing based on chemistry.”
They count, so gather your leadership team, find the set of behaviors they admire, and make them part of your mission and vision.
“Being a leader means you have to keep growing and learning. We can all change. This includes you!”
“How do you stack up in these seven areas? Is money being wasted? If so, take action now!”
“Sometimes in business you just have to do something that generates results NOW. There’s no time to waste. You need action and something good to happen. Your prosperity depends on it.”
It might sound a bit odd, but there’s plenty of things the C-suite can learn from stand-up comedians.
President of FSC, Inc., a surveying firm servicing oil and gas clients and private developers headquartered in Columbus, Texas.
When identifying your next generation of leaders, there are some qualities you should look for, and some you should avoid.
DBR Engineering Consultants, Inc. expands El Paso footprint with acquisition of Borunda & Associates After three years of success in the El Paso market, DBR Engineering Consultants, Inc. cemented its presence in West Texas with...
When your best junior associate ‘unexpectedly’ leaves, the decision was probably in the works for a long time, you just never saw it coming.
“A lot of managers in AEC firms – design and technical people who have become managers – need to learn a few supervisory basics.”
President and CEO of Hitchcock Design Group (Best Firm Architecture #7 for 2018), a 35-person landscape architecture firm headquartered in Naperville, Illinois.
When it comes to delegation, you have to pick the right person for the right job, and set them up to succeed.
“It’s crucial that the individual manager work hard to gain acceptance. Not doing so will almost inevitably lead to getting shot in the back.” While it’s best if you can promote from within, there are...
Ditch the ego, the fancy title, and the unnecessary rules. Instead, be the spark that inspires your team members to follow their passions. If you are a manager, you have people following your orders. If...
By Edward Friedrichs | In a time of polarization and crass tribalism, don’t forget the founding norms of respect and civility. It’ll be good for you, your firm, and your clients.
Today’s AEC industry is experiencing significant growth, demanding that our leaders evolve and communicate far beyond the check-the-box approach. Have you ever asked yourself, “What the heck is real leadership?” This is the question that...
When creating your strategic plan, don’t forget that transformative ideas might be buried deep within your organization, so be inclusive with your staff. I recently overheard a CEO of a large AEC firm say, “We...
The new generation brings a lot to the table, much of it good, so lighten up, be honest, and enjoy yourself as you roll up your sleeves and work. By 2020, nearly half (46 percent)...
Lack of information leads to assumptions and guessing. Good and complete information at the appropriate time leads to informed decision-making. Over my 30-year career, I’ve had the opportunity to work on a wide range of...
If you request even a minute of precious time to meet with your firm’s leader, make sure you don’t waste the moment. If there is one thing I have learned growing up in an increasingly...
In the AEC industry, both individuals and firms need to brand and present themselves as ‘core brands for core viewers.’ Christina Zweig Niehues and I are conducting a Building your Personal Brand workshop at the...
Each week, The Zweig Letter features commentary from top-flight leaders of AEC firms. Here is a compilation of how they handle, and move beyond, failure. By The Zweig Letter Staff John Hiltz, president of OHM...
The collective achievement of any given AEC firm is oftentimes shared only with prospective clients during the proposal process, and that’s a lost opportunity. Every few years, I find myself working closely with our corporate...
Even with the long lead times, the proposal process can be stressful. Marketers have to own the process and enforce the schedule. Some people describe the proposal process as a marathon while others consider it...
Non-creatives have to understand and respect what marketers do, or we run the risk of demotivating those who are critical to our success. A recent study by InSource reported that “Creative professionals are being asked...
An experienced insurance advisor can help design firms find the coverage and program structure required to address their evolving needs. A new survey by Ames & Gough of 17 leading insurance companies providing A/E professional...
Baton Rouge firm gains footprint in New Orleans with acquisition, cites growth and innovation. A big deal in the Big Easy recently closed with Baton Rouge-based GraceHebert Architects acquiring New Orleans-based HMS Architects. Zweig Group,...
The art of business is one that is best demonstrated when the organization being managed has sustained success over a period of many years. Rarely does this happen. Surprisingly few companies ever make it to...
All of us in the A/E/P business are consultants. Sure, we are either engineers or architects or planners or surveyors or designers – but we are also consultants. I have been studying consulting firms and...
Take a hard look at your firm. Is your operation lean and mean, or is it bloated with perks and unneeded extras? A friend of mine, an Austin-based land use attorney, grew up listening to...
A Note from Melissa Swann Events Manager My first year at Zweig Group reaffirmed my faith in the power of face-to-face communications. I developed an appreciation for the profound contributions that architects, engineers and environmental...
We all like and need profits, but there’s more to doing business than the bottom line, and the A/E industry should take heed. I’ve previously written about a group I’ve become active with here in...
While having a fun workplace is great, the good times must be underpinned by hard work and an ever-present commitment to the firm’s mission. Let’s not kid ourselves. Our workplace cultures are about a lot...
UPCOMING EVENTS A seminar designed to improve the effectiveness of Project Managers Excellence in Project Management covers the critical areas every project manager in the AEC Industry should know, and is presented in tutorial and...
So many companies have done it but there are many more that still haven’t – morphing from a geographically-based to a market-based firm. Why is this so crucial? There are many reasons, but first and...
FAYETTEVILLE, Ark. (October 2, 2017) –John R. McAdams, Founder & Chairman of McAdams – a North Carolina-based engineering and design firm, has been named the 2017 Jerry Allen Courage in Leadership Award winner by Zweig...
Mick Gronewold, Principal, Fehr Graham Principal at Fehr Graham (Hot Firm #72 for 2016), a 170-person engineering and environmental firm based in Rockford, Illinois. By Liisa Andreassen Correspondent “If you ain’t falling down, you aren’t...
Success in recruiting is relational, not transactional, so keep those contacts warm and be prepared to wait for that all-star to join your team. Last year I had the privilege of watching the courting of...
When you think about it, management of the design process for a complex construction project is all about accomplishing things through others. Many different people have to come together to get something done by a...
There’s three big reasons why employees choose where they work, and a firm’s rationale for its very existence can tie them all together. The “why” of a company matters. I ask the question during strategic...
When marketing your firm, it’s great to be friendly and persuasive, but if you sell your brand for cheap, it’s a real turn off. I recently started watching a show called Black Mirror on Netflix....
Every so often I have a number of disconnected thoughts for our readers, none of which merits all of my allotted space, but each of which could prove valuable. This is one of those weeks....
Serving others before serving yourself sounds noble, but if you are low on your own priority list, it’ll show in poor performance. If you’re a fellow frequent traveler, you’ve probably heard the safety announcement that...
Zweig Group, a full-service AE consulting firm based in Fayetteville, Arkansas, facilitated WGI’s acquisition of Carl Walker, Inc., a deal that gives the buyer a 12th business line, nearly 400 associates, and an important footprint...
One of the best things we can do as leaders is create more leaders, but to be effective, the effort must be deliberate. It’s a rare organization that succeeds without a solid succession plan identifying...
I’ve written and said it many times. AEC firms have many different paths to success. There is no ONE single formula that always works better. Nor is there one magic bullet – a single thing...
There are dreamers and planners, and then there are those who actually get something done. For every one of those who gets something done, there are 20 who can only talk about it. Why do...
If your firm does not have a well-crafted system for handing out employee bonuses, you run the risk of creating the haves and the have nots. 2016 was a good year in the domestic A/E...
What can I do for you today? As it turns out, perhaps not a whole lot, but in a crunch, a little can go a long way. It’s a simple enough question. But how often...
Due to the absence of a comprehensive, federal Good Samaritan law, A/E professionals are hesitant to lend a helping hand after an emergency. We have all heard someone in a perilous condition say, “Don’t just...
What do architects and engineers do? What is our “industry” called? Is it AE, A/E, AEC, or A/E/C? Is it even an “industry?” Why are these questions important?
HELIX CEO Michael Schwerin headed into the New Year with double-digit profits and a strong book-to-bill ratio. By Liisa Andreassen Correspondent In 2001, Michael Schwerin started as an assistant environmental planning group manager with HELIX...
Press Contact: Christina Zweig czweig@zweiggroup.com www.zweiggroup.com FAYETTEVILLE, AR. – Zweig Group, a global leader in products and services to the architecture, engineering and professional services consulting industry, announced today that Chad Clinehens has been named...
Casual leader of engineering firm is doing what he wants to do, surrounding himself with smart people, and getting the job done. By Liisa Andreassen Correspondent After 20 years of working for someone else, David...
We just opened up our Best Firms to Work For award entries and it got me thinking. Making your firm a truly great place to work isn’t easy. There’s always someone out there trying to...
It seems like we have more of them ever to contend with. I’m talking about brain drains. The things that literally suck the life force out of you. When you get to be my age...
McKim & Creed’s Building, Energy, and Infrastructure division is taking off in North Carolina and is set to expand in Florida and Texas. By Liisa Andreassen Correspondent In 1978 McKim & Creed, Inc. (Best Firm...
Your entire staff can sell the firm, and don’t forget, there’s no such thing as a completely internal role that doesn’t affect the brand. When it comes to business development, professional service firms typically have...
A Q&A might be just what the doctor ordered if you want to shed new light on your career and the choices you’ve made along the way. A start-up company I’m mentoring here in Reno...
Those of us in the A/E/P industry have a choice to make. Should we be adversaries or colleagues? Colleagues is the right answer. I’ve been thinking a lot lately about the place of “trust” and...
Today’s workforce is multigenerational, so those with experience and seniority must learn to understand, and teach, younger colleagues. I was born in 1944, a couple of years before the Baby Boom. But my values and...
We’re each leaving a trail behind us – our reputations and our effect on the world – as industry leaders, we should focus on making those as pleasant as possible. If you have a leadership...
Inspiration is necessary for technical/design professionals and those who manage projects to be successful. I watched an outstanding documentary recently on the life of Henry Ford. I learned a lot about him – and heard...
In my line of work, I talk "big picture" about modeling acquisition outcomes and the pros and cons of stock swaps. But anyone who has worked in the M&A business long enough will be the...
Architectural colleague shares new scale for assessing employees’ impact on the firm, community, world in areas of attitude, capability, performance. I’ve always been skeptical of the “performance review” style of evaluating. I believe in a...
There are a few basic traits that differentiate firms that make money from those that scrape by. Chad Clinehens and I were talking in the office yesterday about why some firms we work with make...
Sometimes firm owners feign ignorance to avoid spending time, money necessary to achieve their goals. It’s been said before: “You can’t get what you want if you don’t know what that is.” Nowhere is that...
Strategic cooperation among competitors can result in big gains for each firm and better projects for clients. I hadn’t heard of “coopetition” – a contraction of cooperation and competition – for a while, but it...
Highly profitable firms differ from others in 5 main areas; how does your organization stack up? When you see some A/E and environmental firms making record profits right now – and others still barely breaking...
Though harder to apply and evaluate, assessments of interpersonal skills can promote team performance and increase morale. I have had a number of discussions lately about how to measure performance. The people I’ve spoken with,...
It’s lonely at the top and hard to find someone who will listen and provide useful advice, Mark Zweig writes. It’s been said before that it’s lonely at the top. There’s a lot of truth...
Think of leadership not as a single person but as a team of individuals, each with his or her own strength and talent. For years I’ve watched firms struggle with leadership transition, particularly firms started...
Habits that will make people not like you – yes, it includes always checking your phone. It’s been said before that for people to want to do business with you, they have to know you,...
The motherload list of truisms that makes Mark Zweig’s blood boil. One benefit of aging has been a certain calmness that I now have that I didn’t have when I was younger. That makes each...
Smart investments and ability to effectively manage debt are key to success at these firms. By Christina Zweig What are fast-growth firms doing differently than their competitors in the A/E/P and environmental consulting industry? We...
Costs add up, sometimes alarmingly, so be sure to discuss reimbursements. Everyone says they don’t want to nickel and dime their client and yet getting paid for doing work and providing service is the reality...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 1001 Originally published 4/1/2013 Not all PMs are stars. Rattling their cage a bit may just help them rise. I was at our...
Press Release: October 21, 2011 FAYETTEVILLE, Ark. (October 21, 2011) – Goodbye to that swanky Midtown office space? Architecture, engineering, planning and environmental firms are spending less than previous years on rent and utilities. These...
By Ed Friedrichs Chairman, ZweigWhite As architects and engineers, we’re in a long-cycle business. That means we work on long duration assignments, often with extended start/stop cycles— waiting for a public hearing, an EIR to...
By Debbie Frederiksen We all strive for it and talk about it in our marketing materials, but are we truly innovative or is it just fresh lipstick on the same old pig? It didn’t take...
Press Release: March 16, 2011 FAYETTEVILLE, Ark. (March 16, 2011) — The design-bid-build delivery method may still rule the construction industry, but it is quickly loosing favor. In the March 14 issue of The Zweig...
Press Release: March 8, 2011 FAYETTEVILLE, Ark. (March 8, 2011) — Architecture enhances people’s lives, and the emerging recognition of this effect is earning the profession newfound respect, says Clark Manus, the new president of...
I hear the question all the time: “How can we make good project managers out of our people?” The answer— like it or not— is, “You may not be able to make good project managers...
As someone who teaches entrepreneurship in The Sam M. Walton College of Business at the University of Arkansas, one of my responsibilities is to mentor students who enter business plan competitions. In these competitions, students...
2010 is here. And, it’s going to be a year like none before. If you aren’t particularly happy with your firm’s performance these last couple years, it’s a great time for change— radical change. Out...
The first time someone suggested that I needed to have an “ice cream social” to help motivate my employees, I wanted to strangle the guy. Are you kidding me? We have professional employees. Sure— morale...
This week’s focus is all about the new industry buzz term, “IPD.” For those who don’t know, IPD stands for “integrated project delivery.” You might wonder what that means (as I did the first time...
After 29 years observing leaders and managers in A/E/P and environmental firms (as well as many other professions and industries), I have learned that one of the keys to success is simply “being nice.” That...
Stereotypes exist for a reason. Sometimes there’s a lot of truth in them. Good examples of this can be found in how bosses are portrayed in pop culture. The problem is if any of these...
I can’t believe the lack of creativity shown by creative companies with respect to their recruiting. Most firms place ads, post openings on job boards, and hire headhunter/recruiting firms. Some firms pay recruitment bonuses to...
If you have a firm of any size and have been in business for any length of time, you will at some point discover one of your key people is interviewing with a competitor. You...
Although it doesn’t happen to everyone who becomes a principal in an architecture, engineering, or planning firm, it happens to many of us. What I am speaking of is the dilemma one faces when you...
I was at Lowe’s the other day buying a Jacuzzi tub for a 1925 bungalow we are redoing from top to bottom to resell. While the plumbing guy ran off to get my tub, I...
Just about anything you read nowadays for our business mentions the top concern of firm owners everywhere is finding and keeping good people. Finding good people is never easy. Nor is it the topic of...
I could talk about growth all day and why it’s good to be a growth firm. Any faithful reader of The Zweig Letter over the last 14 years has heard me pounding the growth drum...
A recent article in Fast Company magazine focused on Despair, Inc., the makers of calendars and posters that poke fun at those motivational posters from companies like Successories and others. The fact that Despair, Inc....
Regardless of your opinion of Bill Clinton (and I am sure, for the majority of A/E firm principals, it’s negative— as a group, you are 48% Republicans and only 17% Democrats!), you cannot deny one...
It’s always distasteful to compare your employees to your children. I hear firm owners do it all of the time, and I see the non-owners cringing when they do! That said, I have noticed a...
When you look at architects, management consultants, bridge engineers, computer programmers, artists, or any other “professional” in the classic sense, there is always someone or some people who stand out as the thought leaders. They...
Here’s one thing we can all agree on. No one likes a whiner. Complainers suck you down. They are depressing. And when they work in our firms in key roles, they are like a cancer....
Fifty-eight-year-old Frank Gristleling was a strong leader of his firm. Other than a three-and-a-half year tour with the Navy from 1968 to 1971, Gristleling worked at Johnson, Smatters, and Tattersham (JST) since he started as...
Mike Fruitwood, seven months into the job of COO of his firm, shook his head. “How are we ever going to build this company if we can’t get our act together on scheduling?” he wondered...
I paid a visit recently to one of the CEOs whose firm is at the top of The Zweig Letter Hot Firm List. His firm is big, and they basically do everything for everyone (you...
Leroy Whiteside, president and CEO of Those Fabulous Architects, Inc., a 200-person firm based in Charleston, South Carolina, is a great guy. He is, in many ways, the archetypal design firm principal. He works 60...
I read somewhere once that being in love is a mental illness. All logic goes out the window. Rationality does not prevail. The ugly can become beautiful. Suffering is tolerable. Sacrifices can be made. Walls...
It’s what we’re all looking for: young people that we can move up. And if we aren’t, we’re fools. Why would we hire someone, especially a younger person, who we don’t think has any potential...
Remember the story about the emperor who had no clothes? Everyone was afraid to tell him, though, so he paraded around in the buff and made a complete fool of himself. I see the same...
When it comes to leadership, there are many different paths that lead to the same destination. Attila the Hun, Moses, Jesus Christ, Mohammed, Tom Peters, and even our kindergarten teachers can all be pointed to...
I have always been interested in design and construction. When I was as young as seven years old, I was drawing up floor plans for houses on graph paper and building them with my Legos....
One of the most interesting products we have put together is our new Fast-Growth Firm Survey, just released a couple weeks ago. It’s just fascinating when you look at the comparisons between A/E/P and environmental...
John Burgess, co-founder of Carter & Burgess (Fort Worth, TX), passed away on November 26th. He was a civil engineer who founded the now 1,400-plus-person firm with his childhood friend and fellow Boy Scout, Eugene...
Most intelligent, ambitious people working in A/E/P and environmental consulting firms aspire to be a leader some day. Whether it’s the CEO, managing partner, director of operations, or office manager job they covet varies from...
I spend more of my billable time helping A/E/P and environmental consulting firms with their business planning than anything else. Most firm owners want to do more with their businesses, to be more successful. But...
Oops.....I just used a four-letter word. Excuse me. But unfortunately, I don’t know a better term to describe people who constantly push the limits and question the status quo. In fact, I think having one...
There’s a good article in the September 9, 1996, edition of The Wall Street Journal, entitled “How to Survive When I Take the Reins.” It’s in the “Manager’s Journal” section and was written by Albert...
One reason the A/E/P and environmental consulting industry is predominated by small, not-so-successful firms is that it has too many weak leaders. A firm can end up with a weak leader for many reasons. The...
We’ve all either experienced it in our own firm or heard about one of our competitors going through it— what I’m referring to is a complete turnaround. Consider the case of one of our clients....
If I could give only one caution to principals of A/E/P and environmental firms, it would not be “grow slowly so you don’t over-expand and outstrip your managerial capabilities.” Nor would it be “watch every...
Several recent experiences with consulting engineering firms lead me to believe that it’s time all of us looked at our compensation schemes and put some incentive back into the business— especially for principals. The desire...
Although I’ve been trying to preach the gospel for years now, most principals of A/E/P and environmental consulting firms still do not understand what human resources management is all about. First, there’s the way so...