
Boots on the ground
By Tom Robinson | When your people understand not just what is being built, but how and why, they’re better equipped to adapt and solve problems ahead of time.
192 results found for “Quality Control”
By Tom Robinson | When your people understand not just what is being built, but how and why, they’re better equipped to adapt and solve problems ahead of time.
July 1 – IMEG Corp. (Rock Island, IL) acquired HP Engineering (Rogers, AR), a multidisciplinary engineering firm providing MEP, fire protection, structural, lighting, low-voltage, energy modeling, and commissioning services. [More information] July 1 – Pennoni...
By Liisa Andreassen | CEO and president of Drummond Carpenter, a service-disabled veteran-owned small business specializing in civil, environmental engineering, and applied research.
By Jared Maxwell | Despite recent success, AEC firms may need to navigate headwinds to mitigate risk and sustain growth and profitability.
By Mark Zweig | AEC firms today still struggle with the same old organizational issues that undermine clarity, accountability, and leadership.
By Stefanie Richter | High-performing AEC teams thrive on chemistry, clarity, and control – enabled by integrated systems that eliminate costly friction.
March 21 – NV5 (Hollywood, FL) acquired CRS Survey (Albemarle, NC), a transportation and land development surveying firm. The move strengthens NV5’s mapping and data collection capabilities for infrastructure projects in the southeastern U.S. [More...
By Lucas Gray | Why most architecture and engineering firms overspend on design software and underinvest where it matters.
By Will Swearingen | A well-thought-out, proactive plan is essential for ensuring the long-term success and sustainability of your firm.
Zweig Group is the leading advisory firm for the AEC industry, providing expert guidance across the entire M&A lifecycle. With deep industry knowledge and decades of experience, we help firms navigate transactions, maximize value, and...
By Tom Godin | Evaluating team dynamics is crucial for transforming organizational strategy into measurable results.
By Irina Rice | The evolving use of AI in AEC projects raises complex legal questions about authorship, copyright, and ethical responsibility.
By Chris Connell | Purpose-built technical report management technology in AEC mergers drives cost savings, productivity, collaboration, standardization, and scalable growth.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team...
By Matt Verderamo | By controlling three key moments in every sales meeting, you can launch yourself from amateur to professional and close more work.
By Mark Zweig | These employees go through the motions without adding value, negatively impacting growth and performance across organizations.
By Greg Sepeda | Embracing a results-focused approach liberates us from the constraints of rigid processes, opening up new possibilities and opportunities for problem-solving.
By Matthew Miller | By understanding and addressing the factors that contribute to scope creep, project managers can mitigate its impact.
By Jeff Bornemiss | This investment enhances employee engagement and serves as a powerful tool for recruitment and retention.
By Liisa Andreassen | President and CEO of Vierbicher (Reedsburg, WI), a community planning and engineering firm that is a proven partner for thriving Wisconsin communities.
By Jared Maxwell & Cady Sinks | AEC firms see growth opportunities amid gradual U.S. economic rebound clouded by insurer concerns over inflation, claim costs, higher risks.
By Kristin Kautz | AI assistants empower personalized and effective support that will save time and money, and enhance creativity and quality.
By Greg Sepeda | Mastering the art of managing upward is crucial for career growth, involving understanding, aligning with, and proactively supporting superiors.
By Rolf Armstrong | This exercise empowers employees and provides clear direction, allowing leadership to let go and focus on success during periods of growth.
Zweig Group announces its client The HFW Companies has finalized yet another new strategic growth partnership in 2024, this time with Dallas, Texas-based civil engineering firm KFM.
By Mark Zweig | We all need new challenges, variety in our daily routines, and to see tangible results from our efforts to be fulfilled.
By Rachel Wilde | We must seek out the rare opportunities for safe failure and make the most of them to help our employees reach their full potential.
By Travis White | You must attach the right structure, systems, and incentives in order to shift employee mindset.
By Eduardo Smith | For any COO to be successful in the AEC industry today, they must embrace the soft side of leadership, focusing on the people and culture as much as the numbers.
By Mark Zweig | If you take an honest look at people who are really good project managers, you’ll find they have some specific personality traits and abilities that lead to their success.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory...
By Matt Johnson | Client managers face new challenges post-pandemic, requiring increased client contact, realistic budgeting, and managing expectations for success.
By Chris Askins | Four ways to use CAD efficiently in a small to mid-size engineering firm.
By Tyler Suomala | Understand why and how decisions are made so you can leverage the power of the human brain to increase your value and improve your clients’ experience.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic...
By Kyle Lawson | Modern chief financial officers have evolved from controllers to multi-faceted strategic catalysts.
By Mark Zweig | Parenting is a lot like leadership in a business in that your behavior affects everyone and your actions determine how harshly you will be judged.
By Mark Zweig | There are many factors that can create highly motivated people – some within your control as an employer and some not.
By Houston Matthews | If your team can keep communication at the forefront of all of your projects, you’re sure to be a success.
By Liisa Andreassen | CEO of UES (Orlando, FL), a privately held, rapidly growing engineering and consulting firm and No. 1 Hot Firm three years in a row.
By Jared Maxwell & Cady Sinks | AEC firms are navigating more complex risks and an evolving market for professional liability insurance.
By Tyler Suomala | If you ask great questions, you can guide yourself and your clients through a powerful process of discovery.
By Chad Clinehens | Firms that take the time to learn and adapt to AI could gain a competitive advantage over those that are slower to adopt.
By Liisa Andreassen | Founder of Indigo River (Nyack, NY), a certified Women-Owned Business Enterprise committed to helping our society evolve together with our environment.
By Mark Zweig | Choosing the right partners for your business, and then keeping a good relationship with them, has always been an important subject.
By Kevin Johns | In order to remain competitive, AEC firms need to understand and embrace new technology.
Zweig Group is the leading AEC Industry, advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic...
By Shirley Che | Participants of Zweig Group’s ElevateHER® movement are putting in the work to move the needle on the recruitment and retention crisis our industry faces.
Zweig Group is the leading AEC Industry, advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. ...
By Keyan Zandy | The best way to foster a lean culture is by engaging with people, celebrating what they do well, and empowering them to be a part of the change you seek.
By Kevin Bertrand | Strong connections lead to strong communications and successful outcomes, so it’s important that we listen, understand, and respond in ways that are supportive.
Zweig Group is the leading AEC Industry, advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic...
By Kart Vaith | Provide added value to your clients and approach every project with an emphasis on building trust and exceeding expectations.
By Katie Batill-Bigler | Delegating demonstrates a strong sense of organization, self-confidence, and trust in your team – while also allowing opportunities for your team to grow.
By Liisa Andreassen | President of NTM Engineering (Dillsburg, PA), a civil engineering firm that specializes in water resources design, bridge design, and engineering instruction.
By Kraig Kern | The next time you have a proposal or presentation kickoff, trust and empower your marketing team to do what they do best.
By Linda Schulte | When your team views you as a leader and not just a manager, they will work much harder and be willing to go the extra mile when necessary.
By Peter Atherton | If we can establish trust, clearly communicate what winning looks like, and have a unifying mission and vision, we will never need to limit our success to any location.
By Liisa Andreassen | President and CEO of DRMP, Inc. (Orlando, FL), an employee-owned, multi-discipline firm that creates innovative design solutions for infrastructure development.
By Mark Zweig | There are so many positive aspects of this industry, and it’s important that we keep reminding ourselves and our people why this is such a great business.
By Liisa Andreassen | President of Campos Engineering (Dallas, TX), an MEP engineering, testing, adjusting and balancing, and commissioning firm.
By Liisa Andreassen | President of Martin/Martin (Denver, CO), a full-service civil and structural engineering and surveying firm founded in the 1940s.
By Peter Atherton | A “lack of time” can no longer be an excuse for not doing what needs to be done or not investing in what needs to be invested in.
By Andy Chavez | Who are these private equity extraterrestrials, what do they want, and how long will they be here?
By Josh Blair | This intriguing and fulfilling career path leads to new experiences, new opportunities, and new ways to expand your skills every day.
By Katie Batill-Bigler | Set a tone firmwide to recognize the valuable work that’s done by people in every role at your firm – not just your technical staff.
By Ted Grace | This is a cost-effective alternative for AEC leaders seeking to manage enterprise risk.
By Mark Zweig | If you are a leader in an AEC firm, it’s crucial that you stay positive in spite of all the bad news we’re seeing these days.
By Mark Zweig | No matter how you do it, getting inside your clients’ brains is crucial to your long-term success.
By Blake Calvert | Listen to employees, communicate strategically, embrace a growth mindset, and eliminate drama to help employees let go of negativity and thrive through change.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. - Domestic...
By Ryan Gallagher | Firms that actively work to attract these rare creatures will be best positioned to grow and prosper.
By Matthew Poling | Often overlooked, the simple checklist can empower your people to coordinate more, reduce mistakes, and focus on bigger picture items.
By Kevin Johns | These five financial considerations are just a few of the measures that successful AEC firms put in place to build long-term organizational health.
By Roger Marquis | What is a self-perform general contractor and why should your firm consider working with one?
By Liisa Andreassen | Owner and managing principal of Arrive Architecture Group (Bedford, TX), a firm that specializes in multi-housing residences for individuals, families, and seniors.
By Mike Nunley | The pandemic highlighted the importance of workday social interaction, protecting key technical staff from burnout, and using technology to engage with clients.
By Liisa Andreassen | President and CEO of Haley Ward (Bangor, ME), a 100 percent employee-owned technical consulting firm, offering a range of engineering, environmental, and surveying services.
By Mark Zweig | While there are no doubt some costs associated with making a brand for your firm, a lot of it just boils down to a little work and some discipline.
By Liisa Andreassen | President and CEO of PRIME AE Group (Baltimore, MD), a firm that creates vibrant communities by connecting people and conserving culture and the environment.
Domestic Transactions: Investment funds managed by Morgan Stanley Capital Partners (New York, NY) have acquired a controlling interest in Alliance Technical Group (Decatur, AL) from Align Capital Partners (Dallas, TX). Alliance Technical Group is the...
By Liisa Andreassen | President and principal of Jordan and Skala Engineers (Norcross, GA), a firm that has delivered quality engineering services to its clients for more than 65 years.
Domestic Transactions: Facility planning, design, construction management and commissioning firm, Salas O'Brien, (Santa Ana, CA) has acquired Girard Engineering (Falls Church, VA). Girard Engineering will further strengthen Salas O'Brien's presence in the Washington, DC area....
By Christina Zweig Niehues | Take advantage of the smartphone and internet addiction – make your firm internet famous and reap the rewards!
By Keyan Zandy | Many firms have been slow to engage in conversations with their employees about mental health. It’s time to make a change.
By Rob Hughes | Enterprise risk management provides a formal process for firms to examine their critical risks in context, and implement cost-effective risk management and risk-financing solutions.
By Liisa Andreassen | CEO of Garmann Miller (Minster, OH), a multi-discipline design firm that impacts communities through dedicated service and smart design.
By Keyan Zandy | The positive changes we’ve made will stay with us long after the days of the pandemic are over.
By Mitchell Shope | Leveraging reinforcement theory will connect the action to the reward and bolster your firm’s morale and cultural identity.
Focus on getting stuff done and moving forward by fitting the tasks on your to-do list to either the time slot or energy you have available.
By Chad Coldiron | Practice becoming a better communicator, and you’ll build better rapport and credibility with clients, colleagues, and just about everyone else.
Collaboration is key when navigating challenging times. Our best way ahead is together, through strategic partnerships and adaptive thinking.
COO at Baird, Hampton and Brown, Inc. (Fort Worth, TX), a firm that is passionate about improving the landscape of its community with the utmost quality and integrity.
Leaders of employee-friendly firms talk about recruiting, culture, and the importance of employee feedback.
By Mark Zweig | What your firm becomes should be the result of a plan, of deliberate efforts. You can and should “design” your design firm.
By giving employees the opportunity to own company stock, you can develop a culture in which employees have a greater stake in the company and more opportunities to reap the rewards of capital ownership.
Founding principal of PK Electrical (Reno, NV), a women-owned, small business electrical engineering and design firm founded in 1996.
Digital twins, photogrammetry, and analytics are paying off for owners and developers when this technology is in the hands of experts who push it to its limits.
By Jamie Claire Kiser | We’re using videoconferencing more than ever, but constant communication isn’t the same as effective communication.
“It will take everything we have as leaders to get our firms and ourselves through this.”
“You would be surprised how quickly your employees get in the bandwagon when they can be part of the solution.”
Implementing a formal, systematic safety program will benefit you, your employees, your clients, and your greater community.
As Zweig Group’s director of ownership transition, Will Swearingen understands the emotional stakes at play when a firm founder decides it’s time to pass the torch.
Trust your judgement, speak up, and keep learning. Your efforts will pay dividends down the road.
CEO of Caldwell Associates, a firm that’s not afraid to fail, and that’s strong enough to pick up and keep going.
Just by doing what comes naturally for cutting-edge AEC firms, they are likely eligible for a refundable tax credit.
Montrose Environmental Group (Irvine, CA) acquired Emerging Compounds Treatment Technologies (ECT2) (Portland, ME) from its parent company Haley & Aldrich (Burlington, MA). ECT2 is a leader in cutting-edge solutions that mitigate the impact of emerging...
Should the US Women’s National Team have let up on Thailand during the World Cup? Of course not, and let that be a lesson to you.
Your peoples’ top priority is development. If you want to keep them, you need to identify the ideal learning and development strategy for you and your firm.
When identifying your next generation of leaders, there are some qualities you should look for, and some you should avoid.
In this era of recycle/reuse/renew, instead of discarding boilerplate information, we should embrace it.
A culture of employee empowerment will define innovative, leading organizations in the years to come.
If you’re like the rest of us, your firm is busy. But as the projects and revenue pour in, so do plenty of problems that you’ll have to deal with.
It might seem far fetched, but it’s true. AEC firms can learn a thing or two from the fast-food industry.
Undisciplined growth, poor people focus, low financial performance, and a weak capital structure can sink a firm – even big ones with brand names. I’ve been working with several colleagues for the past four years...
A lot of people leave their jobs because they hate their bosses. They stay because the C-suite listens to what they have to say. The results of the Best Small and Medium Workplaces 2018 present...
Our success, as people and as businesses, depends on the quality and speed of our response to problems and opportunities. This play on the word responsibility is not new, but it has never been more...
Breaking into new markets isn’t easy, but it can be done if you have a long-term, coordinated plan of attack. Following 30 years as an Army Engineer officer, I went to work as a market...
Leading through accountability takes a willingness to do a better job at recognizing challenges and accepting feedback toward positive change. Have you ever worked with someone who can’t perform their basic job functions? Have you...
We all know it does, but it’s also hard to define, hard to achieve, and if we fail in our pursuit of it, the consequences can be severe. The word “quality” seems to be constantly...
COO of Aguirre & Fields, LP (Best Firm Multi-discipline #27 for 2018), a 120-person engineering firm based in Houston. By Liisa Andreassen Correspondent “If you haven’t started planning for ownership transition, you’re behind and you...
By Edward Friedrichs | Of all the things I can think of to recommend to fellow professionals, the top one is this: Never stop learning.
Texas-based Atlas Technical Consultants acquires Piedmont Geotechnical of Atlanta Atlas Technical Consultants recently picked a peach when it acquired Atlanta-based Piedmont Geotechnical Consultants, a move that continues Atlas’ expansion into infrastructure engineering, program management, and...
Co-founder, president, and CEO of WSB (Hot Firm #34 for 2018), a 475-person full-service consulting and design firm based in Minneapolis. By Liisa Andreassen Correspondent “The best PMs create their own brand, supporters, and clients,”...
It’s OK to wrestle with yourself as you chart the path to success. The AEC industry needs its performance metrics and monetary goals, but don’t forget about your heart. Recently I saw a coffee mug...
If your building is too cold or too hot, or if employees become sluggish in the afternoon, take a look at the building’s operating systems. Do you work in an older office building where the...
Are all your processes in place in the event your firm is waylaid by a wildfire, earthquake, hurricane or flood? Things were pretty much business as usual in early December with sunny skies and strong...
To save scarce resources, provide enhanced services, and reduce costs, the trend is to look at multiples of buildings as a district with common utilities. The emphasis on water and energy conservation and enhanced security...
Autonomous vehicles are on the way, and when they arrive, parking decks will increasingly become obsolete, and will need to be repurposed. Cars that can drive themselves, using radar, LIDAR, and other imaging devices will...
By understanding the various risks associated with P3s and taking appropriate steps to manage them, A/E firms can put themselves in advantageous positions. As our nation turns to the urgent need to repair, replace, and...
CEO of Sullivan Engineering (Hot Firm #89 for 2017), a 20-person building envelope consulting firm based in New York, New York. By Liisa Andreassen Correspondent “We strongly reward autonomy and encourage each other to make...
If you don’t want scope creep and unforeseen expenses to ruin your profit margins, try improving your estimating process. You planned for your project to make 14 percent, but you end up with 8 percent....
It’s not about what emotions we experience, but how we harness and direct our emotions that will impact our success or failure. In the AEC industry, each constituent group has a stereotypical emotional profile. Engineers...
President and CEO of EAPC Architects Engineers (Marketing Excellence #3 Website and #1 Holiday for 2017), a 140-person firm based in Grand Forks, North Dakota. Editor’s note: EAPC, founded in 1967, is celebrating its 50th...
Some people think of it as a four-letter word, but when accountability is backstopped by reasonable policies, it can make your business better. If there is one issue that I have heard repeatedly in working...
Regardless of what else the future holds for B2B marketing, one thing is certain: Content marketing is here to stay. Marketing communications. Social media. Graphic design. Media relations. Proposals. Internal communications. Event engagement. Brand management....
President and CEO of Hargrove Engineers + Constructors, a Mobile, Alabama-based company with 1,200-teammates in 11 states. By Liisa Andreassen Correspondent For Hargrove, success starts with company culture. In fact, he says, culture to a...
You want your firm to be more valuable at the end of the project than it was at the beginning. Start to GRIPE. Many of our clients turn to us for assistance in providing project...
Milwaukee-based Eppstein Uhen Architects (EUA), a leading architecture and design firm that has more than 200 employees in three offices in Wisconsin and Iowa, today announced that it has expanded into the Rocky Mountain region...
President of LJA Engineering (Hot Firm #2 for 2016), the largest employee-owned civil engineering firm in Houston (600-plus employees). By Liisa Andreassen Correspondent Ladner has more than 35 years’ experience in civil engineering serving both...
CEO of Wantman Group, Inc. (#5 Hot Firm and #19 Best Firm Multidiscipline for 2016), a 310-person engineering consulting firm based in West Palm Beach, Florida. By Liisa Andreassen Correspondent “The easiest work is repeat...
Alabama firm looms large along the Gulf Coast, and a lot of that’s due to a laser focus on service and always starting out at the top. By Liisa Andreassen Correspondent Years ago, while working...
It’s not always the employees’ fault. Improve the quality of your office, celebrate the individual, and watch your staff come alive. Workplaces across the globe are suffering through a zombie apocalypse. These zombies don’t have...
Leader of Kansas-based civil engineering firm learned a lot during the recession, and has found a nice niche inspecting levies and dams. By Liisa Andreassen Correspondent It’s about the client experience, not just the project....
“John,” the president, CEO, and co-founder of a 250-person midwestern E/A firm, was frustrated. After so many years of success, it seemed to him that all he was doing now was de-fusing irate clients, talking...
The marketing of ‘quality’ is ubiquitous in the A/E industry, but oftentimes, the difference between perception and reality can undermine a firm’s brand equity. Many firms are dealing with record high workloads. That translates into...
A professional firm should have professional collateral, but all too often, bad photos, poor design, and sloppy writing dilute the brand. Of course you’re not an amateur. You are a professional. You work for a...
If a firm wants to succeed at a high level, it must keep a keen eye on the documents, and have an ear for what the client needs. It’s my experience that too many firms...
Troublemakers within a firm can do a lot of damage, especially if they are tolerated. Every firm has these people to some degree. The naysayers, the skeptics, and the gossips. These people are holding back...
Here's another snip-it from the 2nd Edition of Successful Project Management by Ernest Burden. Many project managers are more comfortable with the technical side of the business. The marketing hat that firms are now asking...
Marketing is the area of your business intended for giving to others. I was on-site with a client recently and we were discussing a business development strategy for their new planning group. One of the...
Six suggestions from Mark Zweig on how to form and keep relationships alive. I never liked the idea that a consulting business should have its marketing based on personal relationships. I just don’t like being...
Take the time to share with new hires your wisdom about why things are the way they are and how they got that way. What happens when someone joins your firm? Do you merely sit...
Feel trapped at work? Four suggestions from Mark Zweig to help you have a saner lifestyle. It’s interesting – and frustrating as well – to see how many A/E/P and environmental firm owners and managers...
Having it is one thing; using it is another. Over the years we’ve received several inquiries for off the shelf QA/QC (quality assurance and quality control) plans and manuals – typically prompted by requirements in...
By Mark C. Zweig Founder & CEO, ZweigWhite We are talking more and more about the importance of good project management in boardrooms these days. There isn’t much more you can do to increase your...
Press Release: April 14, 2011 FAYETTEVILLE, Ark. (April 14, 2011) – Many design industry services are becoming highly commoditized, with builders and architects often treating certain types of engineering services as merchandise, practitioners proclaim in...
Press Release: March 15, 2011 FAYETTEVILLE, Ark. (March 15, 2011) — Seasoned marketing professional Debbie Frederiksen has joined ZweigWhite as Director of Marketing Consulting Services, boosting the firm’s stable of expanding consulting services to architecture,...
Debbie Frederiksen | Marketing Consultant | ZweigWhite Consulting Debbie Frederiksen’s career spans 17 years in the architecture / engineering / planning industry. After graduating from the University of Nebraska, she worked for a 10-person firm...
Press Release: March 7, 2011 FAYETTEVILLE, Ark. (March 7, 2011) — ZweigWhite has partnered with American Council of Engineering Companies (ACEC) to produce and publish a co-branded version of the 2011 Financial Performance Survey of...
Press Release: February 22, 2011 FAYETTEVILLE, AR (February 22, 2011) — Architects, engineers, project owners and others wishing to work collaboratively under a delivery method known as Integrated Project Delivery (IPD) may have a found...
Press Release: February 8, 2011 Increasing regulation and a new focus on efficiency are turning the water market into one of the hottest commodities for engineering firms, The Zweig Letter discovers. A reinvigorated focus on...
Steve Tomlinson was in shock. He always took great pride in the work output of his now 80-person environmental firm, Tomlinson Consultants. But the truth was, as they grew, their quality was getting worse and...
After seeing their black and white VW New Beetles running around town all of the time, I just saw an ad the other night on TV for The Geek Squad (Richfield, MN). If you don’t...
Not many architects I’ve known, and even fewer engineers and scientists, appreciate the importance of company culture. How can I say this? Because they are still trying to manage their companies by creating rules and...
The longer I’ve worked with A/E/P and environmental firms, the more clear it has become to me: Most firms are working on the wrong side of the equation when it comes to boosting effective multipliers...
I just got another of the many announcements that come through the ZweigWhite e-mail system today— one of our clients just bought/merged with/sold to another firm. We see so much of this that I barely...
Every year, after we announce the winners of The Zweig Letter Hot Firm List, we get contacted by other firms wondering why they are not on the list. It’s always one of two reasons: Either...
It’s time to call an end to something that there are entirely too many of in A/E/P and environmental firms everywhere— lazy marketing directors. I am talking about those marketing directors who do very little...
My theory is that no firm is completely happy with how it handles project management. There are always problems. And one of the common complaints heard is, “We don’t have enough good project managers.” While...
It’s one of those certainties, like death and taxes. Managers are supposed to hold those who work for them accountable to reaching certain goals or achieving certain performance metrics. It sounds good to say, “I...
It is so valuable… being THE place to work. What I mean by THE place is the firm that everyone wants to work at. It is the cool place, the desirable place to be, the...
There’s nothing like a little quality time to do nothing but think. Just sitting in a chair or lying back in your hammock… pushing the mower… driving on a long solo drive. I relish those...
I’m seeing a lot of firms following a program of short-term profit-maximization right now. It’s easy to understand. Industry profits are down as the results from our 2002 Financial Performance Survey of A/E/P & Environmental...
Both of my daughters are into horses. I mean they are into horses and have been for the last five years. We have three of ‘em right now. They ride every day. Then we have...
It just doesn’t take that much to be so much better at serving clients than the rest of the firms that do what you do. And it’s so important! Do a lousy job (or just...
My 80 year-old parents just came up from Kirkwood, Missouri, for a short visit. As is always the case, my dad and I eventually got around to talking about business. I don’t know anyone who...
I’m bullish on this business. As a group of firms, we are doing better than ever. Revenue is up. Profits are up. And the projects are gratifying. It’s an ethical business. There are a lot...
Say “strategy” to an architect, engineer, planner, or scientist and you are bound to get a negative reaction. These folks have been through all of the strategic planning meetings conducted by the management consultant of...
As A/E/P or environmental consulting firms, we love to tell our clients that we can meet the schedule, stay within the budget, and provide high quality. Then under our breath, we mutter: “Pick any two,...
A lot of firms are successful right now. But the question they should ask themselves as the new year approaches is, “Are we successful because of what we are doing as management, or in spite...
I have said before that I think most project management training is ineffective. But that doesn’t help the majority of our readers— owners and managers of firms who depend on having good enough project management...
One of my associates and I recently went to Idaho to visit a new consulting client— Power Engineers, Inc. (Hailey, ID). Without question, one of the high points of our trip was meeting their CEO...
A funny thing happened to me the other day on the way to the office...... I pulled up to a stoplight. A few seconds later, another fellow pulled up in the lane next to me...
Oops.....I just used a four-letter word. Excuse me. But unfortunately, I don’t know a better term to describe people who constantly push the limits and question the status quo. In fact, I think having one...
Scott Adams, the creator of comic strip “Dilbert” and author of the best-seller “The Dilbert Principle,” is clearly familiar with the absurd, idiotic stuff some companies do in the name of “better management.” In fact,...
One of the great things about the A/E/P and environmental consulting business is that it always provides you with a challenge. Right now, many firms are feeling particularly stressed— with a higher than normal workload,...
It is almost heresy in this day and age of “customer service” to say it, but in the A/E/P and environmental consulting business, the customer is not always right. In fact, many times the customer...
Several times in the last few months, I’ve been asked to speak on the topic of what keeps people in A/E/P and environmental firms happy and productive. The first thing I always tell folks is...
Just about every A/E or environmental firm wants to grow. And there are a lot of good reasons for it. To paraphrase an old adage, “growth covers a multitude of sins.” When you are growing,...
I have tremendous respect for any A/E/P or environmental firm that has learned to successfully manage a network of satellite or branch offices. It's not easy. There's no question that having multiple offices greatly complicates...
We’re convinced that 1993 is going to be a good year for the A/E and environmental consulting industry. No matter how bad the last few years have been, every single firm has the potential to...