Marketing & BD as Growth Accelerator: Part 2 – Plans, KPIs and Team Evolution in the AI Era

Ying Liu, LEED AP BD+C
Sr. Director, Growth Consulting

A firm believer that complacency breeds failure, Ying is driven by innate curiosity and life-long learning with a growth mindset. She is passionate about leading with purpose, inclusion, and authenticity.

With over 15 years of diverse experience in the AEC industry, Ying has served in various capacities including strategic planning, design, and implementation; marketing and business development; CRM operations and commercial pipeline; client team management and capture win plans; as well as proposal development and oversight. Her unique strengths lie within her ability to integrate tactical thinking and strategic insights into business planning and capture qualitative and quantitative components to convey a cohesive message.

Prior to joining Zweig Group in 2022, Ying served as the Deputy Chief Strategy and Growth Officer for the US Operations of a Paris-based multinational architectural and engineering consulting firm specializing in public transportation and mobility solutions. Recognized as an innovative strategist who can integrate multiple perspectives into a shared vision, Ying was promoted to this growth-focused strategic role at the onset of COVID to partner with C-suite executives and cross-functional teams to develop a 2-3 year strategic plan for organizational survival and return to growth. She was also responsible for managing the implementation and execution effort of the strategic plan by facilitating regular performance reviews against pre-established KPIs to drive organizational growth and profitability.

Ying holds an MBA with a concentration in management and strategies and a Bachelor of Business Administration in international marketing, both degrees from the City University of New York (CUNY) Baruch College. Spurred by simple curiosity and a genuine interest in sustainability, Ying obtained her LEED AP BD+C credential in 2021. She is also multilingual - fluent in English, Korean, and Chinese, with intermediate proficiency in French and Japanese.

Scott is an AE industry veteran with 30 years of experience in strategy, marketing, and business development. As a former Vice President and Chief Marketing Officer for a mid-sized engineering firm, Scott brings a unique perspective to his client work, delivering first-hand industry insight and knowledge.

Scott is a sought-after national speaker who has presented for numerous industry organizations, including ACEC, AIA, ASCE, NCSEA, PSMJ, ROG, SDA, SMPS, and USGBC. A prolific writer, Scott has authored 15 books and written numerous ebooks, white papers, and blogs, including his Marketropolis blog for Engineering News-Record. He is a past president of the SMPS Foundation, an AEC research-focused nonprofit organization, and has served on the national board of directors for the Society for Marketing Professional Services (SMPS). In addition to being a Fellow of SMPS, Scott is also a Certified Professional Services Marketer.

Prior to joining Stambaugh Ness, Scott was the owner/principal of Aecumen, LLC, a firm providing consulting, facilitation, and training for AEC companies.