Goodhart’s Law and utilization
By Tom Godin | Making utilization a target in your firm could result in some undesirable behaviors.
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By Tom Godin | Making utilization a target in your firm could result in some undesirable behaviors.
It’s not about taking one step, but about taking 10. This could also be painful, but there’s a lot of additional revenue on the back end. The employee utilization rate is one of a handful...