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By Chad Coldiron | The AEC industry is facing uncertainty, but leaders remain optimistic, practical, and focused on adapting to what comes next.

By Kraig Kern | An observation on modern communication, efficiency, and the messages that quietly disappear.

By Mark Zweig | AEC firms that want better marketing need to sound more human, move faster, and stop hiding behind safe, forgettable messaging.

By Mark Zweig | The strongest project managers make the work feel clearer, calmer, and more focused from the very beginning.

By Mark Zweig | Cash flow breaks down in AEC firms when billing is delayed, collections are weak, and discipline slips across the business.

By Kraig Kern | AEC firms excel at solving known problems, but creativity is what reveals the opportunities and risks no one sees.

By Mark Zweig | Strong leaders address underperformance directly, clearly, and quickly before it damages culture, client relationships, and team morale.

By Rachel Gresham | Culture erodes when organizations ask people to behave one way while systems, incentives, and authority structures reward another.

By Greg Sepeda | Many AEC leadership groups operate like golf teams – strong individuals, but little coordination – leaving collective results far short of potential.

By Stuart McLendon | When economic data grows less reliable, long-term AEC planning becomes a far riskier bet.

By Mark Zweig | Great planning forces hard choices, clear accountability, and alignment across the entire firm.

By Ying Liu | How to recognize the right moment for strategic growth planning and why timing matters more than most leaders think.

By Mark Zweig | A cautionary AEC story about control, delayed succession, and how avoiding transition can undo decades of good work.

By Tom Godin | Performance problems in AEC firms are rarely effort issues; they’re organizational design failures leaders must own and intentionally fix.

By Tom Godin | When the mind and body of a business move together, worry fades and real performance begins.

By Chris Catton | Having the right people on your board may be the most valuable investment you make for the future of your firm.

By Mark Zweig | In a relationship-driven business, clients hire people they know and trust — not just the firms they represent.

By Mark Zweig | Winning big design projects requires strategy, preparation, credibility, and connecting authentically with decision-makers to secure long-term success.

By Mark Zweig | LinkedIn is just one tool in your marketing arsenal, but it can be powerful when used consistently and strategically.

By Mark Zweig | Most AEC firms play it safe with bland marketing, but bold, consistent outreach is what actually drives results.

By Mark Zweig | Practical career advice for new AEC graduates on landing a great job and accelerating early career success.

By Scott D. Butcher | To succeed in disruption, AEC firms must refine client focus, target markets, and go/no-go processes.

By Javier Suarez | Companies should focus first and foremost on “doing” and then worry about “saying” what they are doing.

By Jennifer Nelson | With informed planning and strategic flexibility, AEC firms can continue to thrive and deliver, even in turbulent times.

By Mark Zweig | These qualities will be essential for entrepreneurial leaders in the AEC business to have in the coming months and years ahead.

By Mark Zweig | Embracing curiosity, open-mindedness, and positive thinking leads to personal growth, stronger connections, and greater success in life and business.

By Janki DePalma | Extroverts can create meaningful connections by observing cues, balancing conversation, and actively listening.

By Javier Suarez | Mentorship relationships are mentee-driven – so, it’s up to you to not only establish one (or more), but to make it worth your while.

By Alec Russell | The AEC industry is experiencing a resurgence in M&A activity, driven by strategic partnerships, technological integration, and geographic expansion.

This report details some of the biggest trends and movements regarding M&A activity in the AEC industry as of the end of Q2 2024.

"What was the most important opportunity? And we heard two things. We heard learning management...and AI." - Christopher Parsons About the Guest: Christopher Parsons is the founder and CEO of Knowledge Architecture, a firm based...

By Dan Houf | If AEC firms cannot have certainty in how they operate and grow, it will be difficult to stay competitive.

By Will Swearingen | Explore the latest data on compensation, perks, and key challenges shaping the industry’s ownership landscape.

Zweig Group announces the release of its 2024 Principals, Partners & Owners Report of AEC Firms. This comprehensive report contains information on the ownership agreements, responsibilities, compensation, billing rates, chargeability, work habits, and challenges of AEC firm...

By Stephen Dominguez | AEC firms struggle to retrieve all of the revenue they bill out, however there are some solutions firms can use to counteract commonplace issues.

By Morgan Stinson | Low trust in workplaces incurs a hidden cost, hindering efficiency, innovation, and collaboration.

By Katherine Nanowski | Understanding and participating in government affairs can play a valuable role in a company’s business development process.

By Dawson Fercho & Jordan Wilson | Year-end Congress faces challenges in repealing R&D amortization rule, with political divisions, tax revenue impact, and party dynamics at play.

By Javier Suarez | Participating in more tradeshows is not necessarily the best course of action, and you probably aren’t getting the best bang for your buck if this is your strategy.

By Stewart Haney | This tool helps businesses become more focused, disciplined, and accountable, which ultimately leads to improved performance and profitability.

By Alec Russell | The Zweig Index reports on 11 of the AEC industry's leading firms on a monthly basis. This installment details the financial standing of Jacobs.

By Liisa Andreassen | President and CEO of Sunrise Engineering (Fillmore, UT), a full-service professional engineering and consulting firm that has been providing its services since 1978.

By Janki DePalma | Recognizing this bias helps managers and company leaders create spaces where everyone can thrive. 

By Ying Liu | Use this tool to uncover the macro external factors that influence your company and understand how those factors could create opportunities or threats.

By Mark Zweig | People who exhibit these qualities are likely to be well-thought of by their people and, more importantly, are able to achieve goals that others deemed impossible.

By Mark Zweig | When used consistently, this strategy will allow you to grow faster, raise fees, shed bad clients, and ramp up your pipeline of job candidates.

By Janki DePalma | Pay attention to who apologizes and when, and work to create an environment of psychological safety within your firm.

By Scott McNally | If you swing for the fence, remember the fans, watch for curveballs, and rally your team, your firm will be successful.

By Liisa Andreassen | President and CEO of DOWL, LLC, a firm that offers a wide range of engineering services to public and private clients, from the Arctic Ocean to the Rio Grande.

By Malory Atkinson | If your logo no longer corresponds with your brand image and values, it’s time for a change.

Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...

By Liisa Andreassen | Founder, design principal, and CEO at Snow Kreilich Architects (Minneapolis, MN), a nationally recognized, award winning architectural studio.

By Tangram Interiors | CEO of Tangram Interiors (Santa Fe Springs, CO), encourages leaders to be intentional about striking the right balance between remote and physical workspaces.

By Aya Shitanishi & Megan Chang | A good project meeting is like a dinner party: You’re the host and it’s your job to make sure your guests have a great experience.

By Sara Parkman | They are the senior principal and president of Genesis (Blue Bell, PA), a full service firm that delivers facilities for life-saving therapies.

By Mark Zweig | While there are no doubt some costs associated with making a brand for your firm, a lot of it just boils down to a little work and some discipline.

By Mark Hirschi | Mentoring remains the most effective mode of knowledge transfer from older professionals to younger generations.

By Mercedez Thompson | While weak language can dilute your message, assertive language fosters attentiveness, boosts credibility, and increases authority.

By Laura Rescorla | We must work intentionally to remove barriers and provide opportunities in our industry for people of all backgrounds.

By Liisa Andreassen | President of Prein&Newhof (Grand Rapids, MI), a 100 percent employee-owned firm that is dedicated to thinking ahead, building lasting relationships, and crafting long-term solutions.

By Julie Benezet | Mentors do not fight for candidates’ advancement opportunities. That is the job of champions.

By Mark Zweig | How can we each achieve the lofty and satisfying position of knowing we have made a difference through our work in this business?

By Stephen Lucy | In the past year, we’ve learned a great deal about how we can do better and have begun to seize opportunities created by 2020.

By Sara Parkman | Improved representation improves our ability to problem-solve, to be strategic with our strengths, and to think critically and comprehensively about topics.

By Mark Zweig | Things are real messy right now, but we can all get safely to our destinations if we keep our cool.

By Chad Coldiron | Practice becoming a better communicator, and you’ll build better rapport and credibility with clients, colleagues, and just about everyone else.

Positively impact your firm’s retention rates by turning abstract ideas into actionable goals.

When you don’t meet your commitments, you disappoint people and they remember it. If people can’t count on you, they won’t hire or promote you.

For many leaders, business development resides outside their core competencies and comfort zone, to their firm’s detriment.

By Mark Zweig | When people are demotivated they become negative and cynical, and can pollute the attitudes of their co-workers. And if they’re really demotivated, they may quit.

By Eduardo Smith | Company culture, employee engagement, and morale are often the differentiators between common and great companies.

By Mark Zweig | Getting on the phone right now may be the single most important thing you can do to bring in new work.

Communication, decentralized decision-making, and rapid assessment and implementation are key, in both disaster response and your business.

“Satisfaction with the status quo leads to complacency. Complacency is the enemy of motivation.”

Exceptional brand leadership is a must for a firm to be exceptional in today’s challenging business environment.

If you are within the leadership group of your company, there are times when you may need to purge your leadership team to move forward.

We must inspire, include, empower, and educate all genders, races, and ages to look past biases and change the cultural norms that have shaped and still affect our industry.

Phil Keil, Zweig Group’s director of strategic services, knows how to put the pieces together to craft unique strategies and implementation plans for AEC firms.

“I used to be addicted to social media … So I stopped. Today, I still use social media, though only for business purposes.”

“Social media is a virtual world. It’s a false world. Spend more time in the real world and less time on your individual PR program, and encourage your staff to do the same.”

“People who show any signs of a lack of character must be confronted and dealt with immediately.”

A look at what it means to be a principal in the AEC industry and how this has and hasn’t changed over the past two decades.

The blunt honesty typically associated with the old gray hairs is something that should be embraced by the younger generation.

President and founder of Calibre Engineering, a national civil engineering firm based in Highlands Ranch, Colorado.

Find your ‘why’ and ‘how,’ make a plan, and – with the help of a few strong mergers – achieve astronomical growth.

A lot of people leave their jobs because they hate their bosses. They stay because the C-suite listens to what they have to say. The results of the Best Small and Medium Workplaces 2018 present...

Our success, as people and as businesses, depends on the quality and speed of our response to problems and opportunities. This play on the word responsibility is not new, but it has never been more...

President of Gale Associates Inc. (Best Firm #18 Multi-discipline for 2018), a 115-person consulting firm based in Weymouth, Massachusetts. By Liisa Andreassen Correspondent “Gale has been involved with a number of design-build procurements, primarily for...

By Edward Friedrichs | In a time of polarization and crass tribalism, don’t forget the founding norms of respect and civility. It’ll be good for you, your firm, and your clients. 

CEO and founder of Sam Schwartz Consulting, LLC (Hot Firm #67 and Best Firm #49 Multidiscipline for 2018), a 130-person transportation planning firm based in New York City. By Liisa Andreassen Correspondent “Ownership transitions, especially...

A failed leadership transition can destroy a brand. Take plenty of time, focus on the company, and beware of politics and interpersonal conflict. Several years ago I visited the church I grew up in and...

CEO of FRCH, a Nelson Company (Hot Firm #41 for 2016), a global design firm based in Cincinnati. By Liisa Andreassen Correspondent “Everyone has access to the company’s financial information,” Tippmann says. “I believe this...

Client management is something anyone who owns an AEC firm should be concerned about. After all, if you don’t do it effectively, not only will your projects probably turn out poorly, but your firm won’t...

I was thinking about social media and what a phenomenon it is and how it is now such a big part of our culture. Even though the odds are against it, you may be someone...

Tribes provide compelling places for support, validation, and direction, but tribalism cannot be allowed to thwart a firm’s success. I chose psychology as a major in college because I thought it would help me understand...

Founder and president of Gunda Corporation (#32 Hot Firm for 2017), a 60-person engineering consulting firm based in Houston. By Liisa Andreassen Correspondent “I’m not a big fan of utilization rates,” Gunda says. “I believe...

10 things that will actually make you a better seller: 1. Stop thinking you need to be someone else. You need to be you. 2. Make people like you by asking them questions about themselves....

Managing principal and president of HED, Inc. (Hot Firm #34 for 2017), a 350-person design firm with offices in Illinois, Michigan, and California. By Liisa Andreassen Correspondent “Small changes often lead to significant results,” says...

The true character of any firm can be determined by how it responds to adversity, and that character is usually embodied in the troubleshooter. The troubleshooter. Every A/E and environmental services firm has at least...

Surround yourself with people who will speak their truth, even when it’s hard. And then listen. You’ll see a positive impact on you and your team. There are a lot of compelling reasons to build...

Social responsibility can be one of the biggest and most powerful marketing and recruiting tools at your disposal, but be careful. How much should your firm be concerned with social responsibility? And are charitable donations...

Ditch the sleazy misconceptions. When you’re talking about how much enjoyment and pride you take in your work, and making connections, you’re selling. What sets you apart? That question is asked of all of us...

Now is a good time to make good on your 2018 work resolution to improve your team by turning the saboteurs into loyalists. The new year brings with it the opportunity for change, growth, and...

President and COO of DCI Engineers (Hot Firm #62 for 2017), a 320-person Seattle firm with offices in seven states. By Liisa Andreassen Correspondent “Start early,” Heeringa says of ownership transition. “Make it a standard...

Clients have evolved, and if you want stay connected with them, you have to learn who they are, what they want, and where you fit. Change – a simple yet loaded word, particularly these days....

Passing on years of experience to those who will rise behind us is the epitome of leadership. One of the most important things leaders can do is create more leaders. Yet, too few leaders take...

We all need a lengthy, unadulterated turning-off of our brains. How do you start? Try taking a break from the lifelong grind. Sabbatical – rooted in the Greek word sabbatikos – the word speaks to...

Architect Richard Cuebas is the co-founder and vice president of Integra Design Group, which has offices in San Juan, Santo Domingo, and Charlotte, NC. A native of Puerto Rico, Cuebas visited the island in the...

With the environment we are living in – crazy political stuff – potential nuclear war – mass shootings by maniacs – it would be easy to let it all get to you. But you can’t....

Do you want to win a project, identify a new service offering, or attract a new employee? Pick the right medium and have at it! Humans have been communicating through stories for more than 25,000...

CEO and chairman of Mead & Hunt (#82 Hot Firm for 2017), a 592-person national firm offering services in planning, design, architecture, and engineering. By Liisa Andreassen Correspondent “There is something to be said for...

A successful marketing campaign is difficult to measure using hard metrics, so don’t get caught in the quicksand of trying to quantify nebulous numbers. It’s Monday, 9 a.m., and as you get comfortable in an...

CEO of Coffman Engineers (#62 Hot Firm for 2016), a 400-person virtual, multi-discipline firm with offices across the West Coast, Alaska, Hawaii, and Guam. By Liisa Andreassen Correspondent “Outside members can act like guests at...

Learning from external sources can be highly beneficial, but you must also master the art of blocking out the noise and staying the course. I have to admit it: I often feel like a fraud...

They count, and they need to be made across numerous fronts if you want to get your foot in the door with a new client. As the saying goes, first impressions count. Although much of...

If we want to make this world a better place to live, it’s up to us, and not elected officials, to make it happen. Leadership is the single characteristic of behavior that determines a person’s...

If we want to make this world a better place to live, it’s up to us, and not elected officials, to make it happen. Leadership is the single characteristic of behavior that determines a person’s...

Due to the absence of a comprehensive, federal Good Samaritan law, A/E professionals are hesitant to lend a helping hand after an emergency. We have all heard someone in a perilous condition say, “Don’t just...

“It is widely-recognized that "The Age of Easy Oil" is over, and companies are entering more inhospitable environments – both politically and geologically-speaking - than ever before in the quest for the Black Gold.” Sed...

The thought occurred to me that some of our readers could benefit from a few of the lessons I have learned over the years – both on my own and from observing/working with a lot...

The thought occurred to me that some of our readers could benefit from a few of the lessons I have learned over the years – both on my own and from observing/working with a lot...

As a matter of personal “policy” and business philosophy, I don’t get into politics in these pages or any of the other publications or social media outlets used by me or my businesses. Just seems...

Nancy Ruddy is a big reason why the firm she cofounded, CetraRuddy, continues to grow and evolve, and can solve complex problems. By Liisa Andreassen Correspondent It all started in 1987 in the living room...

Historic overhaul of outdated, overcrowded transit center in Manhattan is on New York Gov. Andrew Cuomo's to-do list. By Richard Massey Managing Editor One of the largest infrastructure projects in the United States begins in...

With a focus on renewable energy and environmental conservation, and a need to improve a vast and aging infrastructure, opportunity abounds. Things are going pretty well for nearly all these days. Those downturn doldrums are...

The towers just south of Central Park are supertall and eye popping, but as sales taper off, and as opposition to them grows, a hush envelopes the design community. By Richard Massey Managing Editor At...

Lonnie Laffen, CEO of JLG Architects, is a Bison who likes burgers and fries, a big motor bike, but not politics. By Liisa Andreassen Correspondent Twenty-seven years ago, Lonnie Laffen, president and CEO of JLG...

AIA’s new push for materials transparency might help the planet, but it could also put design firms up against the wall should cases go to court. On April 8, 2016, the American Institute of Architects...

It’s easy to spout acronyms, tell inside jokes, and use empty jargon, but oftentimes, people are just pretending to know what you mean. Have you ever been in one of those meetings where a topic...

A few weeks ago, I wrote a short article about how important it is for firm owners to understand the value of their business. The point of the piece was to address the real threat...

By Mark Zweig | If you’re hiring people without these traits you’re doing a disservice to your firm.

Even proponents of ‘never say never’ will likely agree that these gaffes should never be committed. Though one of my favorite sayings is “never say never,” the fact is, if you work in an A/E...

Strategic cooperation among competitors can result in big gains for each firm and better projects for clients. I hadn’t heard of “coopetition” – a contraction of cooperation and competition – for a while, but it...

Highly profitable firms differ from others in 5 main areas; how does your organization stack up? When you see some A/E and environmental firms making record profits right now – and others still barely breaking...

RTM’s CEO Tony Mirchandani has built his career pragmatically and encourages sustainable growth within his firm. By Liisa Andreassen Correspondent Tony Mirchandani, CEO, RTM (South Barrington, IL), a 100-person engineering consulting firm, has expertise in...

Four items of political savviness can help ensure organizational newcomers are accepted and successful. A/E/P and environmental firms are in hiring-mode nationwide. This industry is booming, and we’re bringing on new people – some of...

Hot buttons, communication preferences, politics are just a few elements to know how – or how not – to address. It occurred to me the other day how crucial it is to really know your...

Despite what the pundits say, Mark Zweig believes that magnetic leaders aren’t such a bad thing. "Charisma” – some people have it and some don’t. It has been defined as a special charm or appeal...

Mark Zweig offers six pointers that will help resolve conflict inside the company. Professional services firms such as architecture and engineering companies are owned and run by smart people. I’ve said it before – as...

Mark Zweig offers 13 lucky suggestions on how to be closer to your clients. How you manage your clients is a big part of success in the A/E or environmental consulting business. And these skills...

This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 996 Originally published 2/25/2013 Mark Zweig offers six suggestions on how to pick the right people and nurture them. But act with care....

By W. Hobson Hogan Principal, Investment Banking ZweigWhite Owners often ask me when is the best time to sell their firms. It’s a common question. The answer that they are seeking typically hinges on valuation...

Press Release: September 1, 2011 FAYETTEVILLE, Ark. (September 1, 2011) – It’s hard to overcome adversity! Politics, the government, and the economy are major thorns in the side for many architecture, engineering, planning, and environmental...

Press Release: June 28, 2011 FAYETTEVILLE, Ark. (June 28, 2011) – More design firms are engaging in partnerships to remain competitive, whether that means expanding their range of design services or partnering with companies that...

By Mark C. Zweig What does it really take to be an effective consultant? This is a question I am constantly being asked as well as asking myself. We are all in the consulting business....

By Ed Friedrichs I’ve long wondered why architects, designers, engineers, and environmental planners haven’t figured out where the action is for their clients. Almost every client I have ever worked with was an active participant...

You know, when it comes down to it, there are really only a few different money-making models for A/E/P and environmental firms that seem to work over time. By “work,” I mean provide enough growth...

I was recently interviewed for a magazine article about the residential redevelopment projects we do here in Fayetteville. In addition to figuring out why my houses sell either before we start working on them or...

Selling is what everyone in the A/E or environmental business WANTS to do right now. I mean really— who doesn’t need more work? That said, selling is something that most firms don’t talk about much...

Everyone thinks they know why clients hire their A/E/P or environmental firm. Sometimes you DO know— but sometimes people make bad assumptions. Those bad assumptions will HURT your future selling efforts because you will be...

When it comes to mergers and acquisitions of A/E and environmental firms, there’s so much misinformation out there. Common misconceptions abound, such as: You can’t sell a firm that isn’t profitable. Not true. Nearly every...

I could talk about growth all day and why it’s good to be a growth firm. Any faithful reader of The Zweig Letter over the last 14 years has heard me pounding the growth drum...

When it comes to project management for A/E/P and environmental firms, there’s one thing we all agree on— it could be done better. I won’t even begin to attempt to postulate why that’s the case....

With my work as a board member for the College of Business at Southern Illinois University, and the teaching I’m doing at the University of Arkansas this semester, I have found myself giving a lot...

Every single A/E or environmental firm in this country needs more people who can sell work. These people feed the rest of the firm, allow the owners to sleep at night, and are generally the...

When you are young, you do things just because you want to. “Fun” is an important part of your life. Too many people forget that when they get older, however. The responsibilities grow and grow,...

It seems to me that I am running into a greater number of pissed off people working in client organizations as of late. Maybe it’s the winter blues. Or maybe it’s war threat induced economic...

Cultural alignment, i.e., getting everyone in the firm— especially those at the top—on the same page, is something everyone in our business can tell you is critical. Without it, decisions don’t get made, opportunities come...

While it certainly wasn’t the case 20 or even 10 years ago, today most design and environmental firms have a business plan. Most of them are labeled “strategic plans,” though I’ll confess that I usually...

In some previous articles we’ve talked about principals who are too involved and wreak havoc on budgets and schedules due to their last minute involvement on projects. But there’s another problem, and it may be...

When it comes to leadership, there are many different paths that lead to the same destination. Attila the Hun, Moses, Jesus Christ, Mohammed, Tom Peters, and even our kindergarten teachers can all be pointed to...

“You can lead a horse to water, but first, you’ve got to have a horse,” is one of the homilies my old friend Mike Latas of ) used to use all the time. I don’t...

You want to know something that drives me crazy— right up the wall? It’s all of the darn committees that A/E/P and environmental firms keep creating for one reason after another. Most of the time...

Here are some quick thoughts on a few issues: Pay or don’t buy. There have been a number of articles in the business press recently dealing with ethics issues. One that I read involved a...

Believe it or not, some people don’t like the term “human resources management.” They think it diminishes individuals in some way, and by referring to “human resources” we might as well be talking about “natural...

Although I don’t consider myself a member (honorary or otherwise) of the morality police, the latest presidential scandal got me thinking about morality and ethics. I’ll limit my political commentary to one statement: I think...

I CAN ADMIT IT. I haven’t always been entirely charitable to business development people in A/E/P and environmental firms. I’ve met too many of them who were too good on the golf course, too quick...

Goodness, how times change. Can you imagine what your reaction would have been five, or even three years ago, if a management consultant advised you to get out of the environmental consulting business and move...

If you’re not worried about who is going to take over when you’re gone, you should be. The second-tier management in an A/E/P or environmental firm is every bit as important as the first. This...

You’re all aware of it. The “circular theory,” otherwise known as “what goes around comes around.” It’s one of nature’s laws that seems to hold true as much as the laws of physics. If you’re...

There’s a good article in the September 9, 1996, edition of The Wall Street Journal, entitled “How to Survive When I Take the Reins.” It’s in the “Manager’s Journal” section and was written by Albert...

We finally received notice a few weeks ago that Zweig White & Associates was selected for the Inc. 500, a list of the fastest-growing privately held firms in the U.S. It’s something we are certainly...

If you talked with as many people in A/E/P and environmental consulting firms as I have over the years, you would soon discover that “office politics” is a dirty term in our industry. Engineers, architects,...

There is simply no excuse for rudeness— in the A/E/P business, or in any business for that matter. Rude people turn off, or even worse, visibly upset clients, contractors, vendors, consultants, and employees. I like...

There really is something to the notion that you do your best work when you feel good about what you are doing. This is especially true when you are under stress. Any professional working in...

You would think that architects and engineers would pay better attention to the location of their own office space. For many firms, location analysis and site selection for office facilities is part of the work...

I watched a movie on T.V. the other night titled “Lean on Me,” starring one of my favorite contemporary actors, Morgan Freeman. Freeman played Joe Clark, the inner-city high school principal who had one year...

We’ve all heard it before from people we work with: “I’m going to...” or “We’re going to...” or “I would have, but....” or “Some day, we’ll...” These “do-nothing” people may work for you, with you...