If it’s not a hell yeah
By Janki DePalma | A “hell yeah” mindset helps firms move from fear-based decisions to choices grounded in clarity and strategy.
10 results found for “outcomes”
By Janki DePalma | A “hell yeah” mindset helps firms move from fear-based decisions to choices grounded in clarity and strategy.
By Mark Zweig | When family enters the org chart, leaders must manage perception, opportunity, and accountability with far more discipline.
By Duncan Robertson | Self-awareness helps emerging AEC leaders overcome imposter syndrome and lead with greater purpose, confidence, and intention.
By Marla Miller | AEC firms may be leaving R&D tax credits untapped simply because they do not recognize the innovation already happening in their work.
By Ying Liu | Ownership mindset starts before equity, with the clarity, trust, and responsibility people need to lead like owners.
By Sarah Kinard | Economic shifts, regulatory change, technology, and evolving client expectations rarely arrive as disruption – they appear first as signals.
By Mark Zweig | The strongest project managers make the work feel clearer, calmer, and more focused from the very beginning.
By Jessica Warren | AEC firms that invest in community impact are not just doing good, they are building more resilient and competitive organizations.
By Gina Rodriguez | In AEC, expertise builds credibility, but engagement is what creates trust, strengthens relationships, and drives better outcomes.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Chad Clinehens & Steve Hake | One year of partnership has created stronger solutions, deeper collaboration, and greater momentum for the future of AEC.
By Tristan Harper | Construction contracts are not professional services contracts, and confusing the two creates uninsured risk for AEC firms.
By Melanie Carrido | Three decades in AEC show that while technology reshapes our work, strong communication and partnership still determine success.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Chris Catton | Recruiting is the AEC industry’s biggest challenge, yet most firms still operate without a real recruiting plan.
By Wendy Travis | When partnerships are grounded in purpose and guided by care, they endure – creating better outcomes for clients and communities.
By Greg Sepeda | Many AEC leadership groups operate like golf teams – strong individuals, but little coordination – leaving collective results far short of potential.
By Mark Zweig | The fastest way to suffocate a productive AEC firm isn’t bad projects or markets, it’s too many pointless meetings.
By Chad Coldiron | Like a perfect double play, high-performing AEC firms rely on preparation, trust, and flawless handoffs long before pressure arrives.
By Barbara Stiles & Jennifer Knox | AEC clients judge project managers not only on technical delivery, but on leadership under pressure and clarity amid complexity.
By Morgan Stinson | AEC firms win when purpose, not profit, drives client experience.
By Zachary Strickland | Successful program managers anticipate risks, guide tough conversations, and create confidence amid complexity.
Master Builders Reimagined: KP Reddy Explores AI, Integration, and Future Design Leadership “We keep iterating on an old construct—let’s stop and start over. How do we want to do things differently? Let’s get...
By Gerry Devine | Industry lines are blurring as AEC firms evolve from service providers into strategic partners guiding investment, risk, and long-term value.
By Aaron Quesada | By adapting to shifting expectations, embracing innovation, and acting with integrity, firms can become indispensable partners in their clients’ growth and success.
By Brandon Pinkerton | Small decisions compound into either prisons or possibilities, and today offers the rare opportunity to choose differently.
By Mark Zweig | Better project management isn’t about new systems, it’s about disciplined leadership, clear decisions, and relentless execution of fundamentals.
By Stephen Parker & Mei-Ling Krabbe | The most successful organizations will treat adaptability, personalization, and inclusivity as organizing principles for workplace design.
By Kristi Weierbach | Discretionary versus non-discretionary bonuses can quietly impact compliance, overtime costs, and overhead rates more than many AEC leaders realize.
By Matt Cooper | Repeat clients keep AEC firms stable, but winning new work is what determines long-term growth and resilience.
By Tom Godin | Performance problems in AEC firms are rarely effort issues; they’re organizational design failures leaders must own and intentionally fix.
By Scott Butcher | Most AEC strategic plans fail not from bad ideas, but from misalignment, weak accountability, ignored culture, and lack of execution discipline.
By Ricardo Jesus Maga Rojas | In today’s AEC talent market, belonging may matter more than pay, perks, or policies in keeping young professionals.
By Jeremy Clarke | Micromanagement is hated, but accountability often wears that label when underperformance finally meets real leadership attention.
By Michael Sanderson | The future of professional services depends less on hours logged and more on trust, ownership, and meaningful results.
By Mark Zweig | Focus on these things to be more effective when it comes to raising standards for performance.
By Morgan Stinson | Winning work in the AEC industry takes teamwork, trust, and humility to bridge gaps between marketing and technical staff.
By Lucas Gray | Tech becomes a strategic advantage when firms measure real ROI and budget for tools that drive profit, productivity, and long-term capability.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Mark Zweig | Leaders shape outcomes through mindset, so choose optimism, act on opportunity, and set expectations that inspire rather than limit your team.
By Kyle Ahern | A closer look at the structures, risks, and rewards shaping leadership in today’s AEC industry.
By Daryl Simons Jr. | Rethinking first impressions creates fairer decisions, stronger relationships, and lasting benefits for candidates and firms.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Thomas Mitchell | AI is transforming dispute resolution by predicting outcomes, reducing conflicts, and enhancing decision-making – while raising vital data privacy concerns.
By Steven Rushmore | As technology advances, AEC firms must embrace digital adoption to secure long-term success.
By Mailena Urso | This year’s winners prove marketing done right delivers higher margins and stronger growth.
By Brian Shannon | Healthy rivalries fuel collaboration and innovation, ultimately benefiting communities and strengthening the AEC industry.
By Caitlin Austin | Investing in AI-driven learning is not just a step forward – it’s a leap toward building a smarter, more adaptive industry.
By Matt Cooper | These firms often rely on few clients, multitasking staff, and undocumented processes, creating volatility, inefficiency, and growth challenges.
By Jeremy Clarke | Independent directors give AEC boards the objectivity, capacity, and perspective insiders can’t provide.
By Ying Liu | These three common leadership personas quietly sabotage strategy execution.
By Tom Godin | Innovation in AEC must create measurable value for owners through smarter, more sustainable solutions.
By Matt Cooper | AEC firms face a middle management gap, but technology can empower PMs, boost efficiency, and accelerate talent development.
By Will Swearingen | Selling your firm requires early, intentional prep to maximize valuation, avoid risks, and ensure successful transition.
By Dave Williams | Policy slack combines structure with flexibility, empowering leaders with the room to move, own decisions, and grow.
By Stuart McLendon | This strategy is becoming an essential tool for growth, innovation, and resilience, especially in AEC.
By Alan Lloyd | In a fast-paced AEC world, servant leadership empowers teams, boosts outcomes, and shapes a culture people want to join.
HP Engineering, a multidisciplinary firm providing MEP, fire protection, structural, lighting, low-voltage, energy modeling, and commissioning services, has joined IMEG, a full-service engineering design firm delivering a powerful combination of expertise and deep client relationships....
This comprehensive resource provides detailed insight into the financial practices, challenges, and performance metrics of firms across the AEC industry, offering financial leaders an invaluable tool for assessing operations and planning for the future.
By Greg Sepeda | By taking lessons from the dugout, we can better handle change – turning challenges into opportunities, and transitions into a winning season.
By Brandon Pinkerton | Power struggles are an inevitable part of leadership, so expect challengers and be ready to defend your seat at the table.
By Lynn Bruns | If we want to create workplaces where people thrive, innovate, and stay, we must go beyond managing to metrics.
By Shelby Harvey | Ignoring the elephant in the room won’t make it go away, but it might be what pushes your top talent to leave.
By Tiara Marcus | True leaders tune out the noise and let their expertise, talent, and technical understanding speak for itself.
By Andrew Cushman | Publishing an article with a client strengthens relationships, enhances visibility, and fosters long-term collaboration while showcasing project success.
By Ying Liu | Employee experience plays a crucial role in maximizing strategic outcomes.
By Ying Liu | The essential structural and tactical elements that underpin successful strategy execution in AEC.
By Mark Zweig | Embracing curiosity, open-mindedness, and positive thinking leads to personal growth, stronger connections, and greater success in life and business.
By Sarah R. Adams-Slominski | Step back and check in on how your employees are doing, learn what they care about, and discover what helps them stay engaged in their work.
By Tom Godin | Evaluating team dynamics is crucial for transforming organizational strategy into measurable results.
By Emily Gaines | The words and numbers used to describe design concept, building component, and client goal form a dataset that guides decisions and improves project success.
By Morgan Stinson | AEC firms that focus on fostering genuine client relationships build trust, loyalty, and long-term success.
By Kyle Ahern | Managers who build trust empower employees to be more receptive to feedback and more motivated to improve.
By Fred Smith | AI-driven conversational interfaces offer leaders instant, data-driven insights, streamlining decision-making for enhanced efficiency and profitability.
By Kristin Kautz | AI adoption empowers firms to unleash their human potential to solve problems that matter.
By Matt Verderamo | By controlling three key moments in every sales meeting, you can launch yourself from amateur to professional and close more work.
By Greg Sepeda | Embracing a results-focused approach liberates us from the constraints of rigid processes, opening up new possibilities and opportunities for problem-solving.
By Emily Gaines | As data proliferates at an exponential rate, firms are increasingly recognizing the importance of leveraging data to enhance decision-making and creative processes.
By Morgan Stinson | Delegation is crucial for growth, helping managers shift from doing the work themselves to empowering others effectively.
By Jane Lawler Smith | Creating non-traditional peer groups allows AEC marketers to gain fresh perspectives and enhance creativity.
By Mercedez Thompson | Win themes should tell a compelling story about why your firm should win a client’s work, but without the right strategy they can inadvertently lose you the deal.
By Alec Russell | The AEC industry is experiencing a resurgence in M&A activity, driven by strategic partnerships, technological integration, and geographic expansion.
By Lauren Aguilar, Ph.D. | How to make all employees feel safer at work and more willing to build authentic connections.
By Westwood | Lessons learned and outcomes from the initial exploration through the process, and advice for firms looking to pursue an acquisition.
By Tyler Suomala | Sales is not the monster under the bed – it’s just a conversation, a shared meal, and a chance to offer solutions and forge lasting connections.
By Ben Abelman | Can artificial intelligence offer a solution to make zoning more rational and reasonable?
By Leisbel Lam | Having a service recovery mindset in your projects is essential in order to keep your organization’s sustained competitive advantage.
By Victoria Verlezza | Supportive leaders who prioritize communication and psychological safety can foster a positive work environment where employees feel valued and motivated.
By Elizabeth Preston | How do AEC industry businesses use artificial intelligence effectively and responsibly for writing?
By Kyle Ahern | Prioritizing EX is a strategic imperative for firms looking to thrive in an increasingly competitive landscape.
By Stjepan Mikulić | This approach ensures the foundation of change is built on a solid understanding of human behavior, enabling more sustainable firm-wide implementation.
By Travis White | You must attach the right structure, systems, and incentives in order to shift employee mindset.
By Kristin Kautz | In the rapidly evolving universe of AI, firms willing to “go big” will be at the forefront of transformation – with all of the risk and reward that implies.
By Kraig Kern | The line between persuasive marketing and over-promising can be particularly fine and fraught with potential hazards.
By Monica Heil | It is essential to develop high-performing staff and provide them with opportunities to elevate themselves into leadership positions within our firms.
By Eduardo Smith | For any COO to be successful in the AEC industry today, they must embrace the soft side of leadership, focusing on the people and culture as much as the numbers.
By Tyler Suomala | Losing out on a bid could present you with an opportunity to turn a “not this time” into fuel for your pipeline and processes.
By Matt Verderamo | Prioritize building relationships with clients and potential clients to build trust, credibility, and alignment for better outcomes.
By Annie Rezac | Organizations can drive positive change and contribute to a culture that values diversity as a strategic asset by setting clear goals and consistently sharing progress.
By Keyan Zandy | Embrace significance over success, treat everyone with respect, and challenge conventional thinking for a more inclusive and compelling leadership approach.
Zweig Group announces its client JQ Engineering, an award-winning Texas-based structural and civil engineering services firm, has merged with IMEG.
By Jesse Sievers | Enhance recruitment by focusing on individual connections, forming partnerships with diverse institutions, and building robust internship programs.
By Kraig Kern | In our digitized age, the very tools designed to enhance communication can sometimes become barriers.
By Bryan Powell | By following these steps, any organization can navigate significant change with confidence and continuity.
By Kristin Kautz | AI is becoming a crucial component in reshaping the AEC industry, especially in the realm of marketing.
By Linda Schulte | Subconsultants collaborate with diverse specialists to form the best possible team for successful project outcomes.
By Mark Zweig | Open-book management is about sharing financial performance data with employees to foster trust, educate, and improve the firm’s overall performance.
By Liisa Andreassen | President of Davis & Floyd, a firm with more than six decades of experience solving complex engineering, planning, and landscape architecture challenges.
By Ryan Belyea | Utilizing AI as a partner will increase our ability to design effectively, be creative, and capitalize on the possibilities of this technology now and in the future.
By Keyan Zandy | Traditional construction practices pit trade partners against each other; adopting a collaborative team approach can enhance outcomes.
By Liisa Andreassen | Past president of CMTA (Prospect, KY), a national leader for delivering high performance, sustainable projects.
Zweig Group partnered with the University of Arkansas College of Engineering to host a drone competition to highlight the importance of nontraditional and emerging professions within the AEC space.
By Leisbel Lam | We need to strive for a leadership style that is centered on emotional intelligence and finding common ground, connection, and growth within our teams.
Zweig Group announces its client ISG has acquired Unit Architecture, expanding ISG's footprint into Arkansas.
By Stewart Haney | This tool helps businesses become more focused, disciplined, and accountable, which ultimately leads to improved performance and profitability.
By Somshekhar Kundral | Developing effective problem-framing skills can help your people think outside the box, challenge assumptions, and find innovative solutions.
By Liisa Andreassen | President and partner at Hoefer Welker (Kansas City, MO), an interdisciplinary architecture, planning, and interior design firm.
By Miles Gullingsrud | When leaders take the time to invest in the development ambition of staff, they can create a system that supports people’s personal and professional sustainability.
By Ashley Heinnickel | Dedicate time and energy to your rollout to ensure the best possible outcome when launching a new strategic initiative.
By Lauren Martin | Productive dialogues between you and your claims adjuster can add insights, reduce stress, and facilitate better outcomes.
By Justin Smith | Instead of waiting for the perfect project manager to appear, invest in developing these valuable professionals within your firm.
By Eric Wilson | With the right set of values and organizational alignment, you may find yourself in a positive feedback loop where shared principles guide you toward collective goals.
Venture Capital Meets Design: Exploring Opportunities with Shadow Ventures and Nick Durham "You want to be a part of building something that's really important to lots of people." - Nick Durham Get ready to...
By Julia DeFrances | Trade shows and conferences are a great opportunity for your firm, but exhibiting can be a waste of time if you don’t approach it strategically.
By Andy Chavez | The Zweig Index reports on 11 of the AEC industry’s leading firms on a monthly basis. This installment details the financial standing of AECOM.
By Evan Ponto, Joshua Cloud & Alana Schutt | Sustainability doesn’t have to run counter to building projects on time and on budget.
By Jay Kennedy & Julie Thiel | Be thoughtful in how you approach and manage your emotions, and you will find success building and maintaining meaningful client relationships.
By Kevin Bertrand | Strong connections lead to strong communications and successful outcomes, so it’s important that we listen, understand, and respond in ways that are supportive.
By Mark Nusbaum | Changing your perspective and striving to always be present, aware, and reassuring will inspire confidence during construction administration.
By Liisa Andreassen | Managing partner of SCHRADERGROUP (Philadelphia, PA), a full-service firm that creates enhanced environments for the people who use them.
Zweig Group is excited to announce the addition of Keith Sequeira in the role of Director of Data Analytics, and Ying Liu in the role of Strategy Advisor, to the team. Keith is a collaborative...
By Matt Hoying | Open up and embrace full company transparency, not just financial, to enhance your firm’s culture.
By Kollan Spradlin | A broader view of client objectives allows us to add value and, in some cases, recategorize isolated projects into stepping stones that line the path to the client’s ultimate goal.
By Linda Schulte | When your team views you as a leader and not just a manager, they will work much harder and be willing to go the extra mile when necessary.
By Ernesto Aguilar | Achieving rapid expansion through both organic and inorganic growth while maintaining a strong, employee-centric culture.
Zweig Group has announced the 2022 Hot Firm List, a more than two-decade-old awards program honoring the fastest growing firms in the AEC industry. Firms are ranked based on three-year growth in revenue, by both...
Justin Smith, principal with Start 2 Rise, discusses how he and his colleagues help AEC firm leaders build stronger project management playbooks to focus on growing their people and their business.
By Justin Smith | Write your project goals in ink and your plan in pencil, because you’ll likely need to make some changes and adapt your plan as your project unfolds.
By Phil Keil | Firms with purpose driven leadership have tangible benefits and more successful outcomes.
By Tom Godin | To get your people working better as a team, you need to bridge the divide between the different groups in your firm.
By Liisa Andreassen | CEO and chairman of the board at MG2 (Seattle, WA), a global architecture, design, construction, and branding studio.
By Matt Hoying | Getting new employees in the door is just the start – onboarding and training compel them to stay.
By Justin Smith | Training is an investment with big payoffs, so do your research when determining the best fit for your firm.
By Brittney Odom & Eduardo Smith | In today’s fast-paced and mostly remote work environments, the processes described on paper often don’t resemble the way work is actually conducted.
By Dathan Gaskill | Our industry hasn’t done a great job of managing risk comprehensively or systematically. There’s a better way.
By Matthew Poling | Often overlooked, the simple checklist can empower your people to coordinate more, reduce mistakes, and focus on bigger picture items.
By Lucas Hayden | Unanet’s inaugural AEC benchmarking study reveals the data-management practices that separate the best firms from the rest.
By Brian King | Instead, consider regular performance discussions and an annual strategy meeting to set, implement, and evaluate goals and initiatives.
By PeteR Atherton | Most of us have been taught to believe in projects and profits, but do we also believe in people and purpose?
By Sara Parkman | They are the senior principal and president of Genesis (Blue Bell, PA), a full service firm that delivers facilities for life-saving therapies.
By Tim Spence | There is a third option that empowers leaders at all levels, provides a foundation for growth, and offers a sound path forward.
By Will Swearingen | Problems can arise when two leaders have distinctly different philosophies about how to run a business.
By Jamie Claire Kiser | The decisions firms make today will determine the talent available for the next professional generation.
By Julie Benezet | Mentors do not fight for candidates’ advancement opportunities. That is the job of champions.
By Phil Keil | This will inform your strategy development and ultimately allow you to build a legacy.
By Eduardo Smith | Strategic thinking enables us to enlarge the value and impact of our work, connecting it much more than a technical solution.
By Anne Melia & Nicolle Scheller | This addition allows technical staff to focus on their core functions and allows for a marketing process that is more collaborative, streamlined, and consistent.
By Liisa Andreassen | President of Fishbeck (Grand Rapids, MI), a firm of engineers, scientists, architects, and constructors in the business of problem solving, inspiring results, and bringing ideas to life.
3-Tier Alaska and Travis/Peterson Environmental Consulting have joined forces effective February 1, 2021. This merger expands and deepens their civil, environmental, and land surveying services across Alaska. Zweig Group, a full-service AEC management advisory firm,...
By Liisa Andreassen | COO of CEC Corporation (Oklahoma City, OK), a multidiscipline firm with a focus on eliminating aging infrastructure and driving community growth through innovative design.
By Mitchell Shope | Leveraging reinforcement theory will connect the action to the reward and bolster your firm’s morale and cultural identity.
By Chad Coldiron | Practice becoming a better communicator, and you’ll build better rapport and credibility with clients, colleagues, and just about everyone else.
In an increasingly global marketplace, equity, diversity, inclusion, and engagement strategies will be integral to the success of your organization for the foreseeable future.
Zweig Group’s ElevateHER™ program launches new website dedicated to providing solutions to combat recruitment and retention issues while ensuring equal opportunities for everyone in the AEC industry. In addition to providing information about the ElevateHER™...
Clients appreciate the opportunity to sit down, free from distraction, and candidly discuss what is going well and where there is room for improvement.
Chairman and CEO of Nabholz (Conway, AR), a 1,200 person multi-discipline, employee-owned firms whose name has been synonymous with integrity since its founding in 1949.
Collaboration is key when navigating challenging times. Our best way ahead is together, through strategic partnerships and adaptive thinking.
Grow your firm and bolster future success by training and mentoring technical staff to participate in your firm’s sales and marketing efforts.
By Eduardo Smith | It’s more important than ever to stay close to our clients, to understand their changing needs, and to help them achieve their business goals.
By Jamie Claire Kiser | Discarding an entire year’s worth of results may be an even greater barrier to future success than our current circumstances.
By Will Swearingen | In recent months, long-time issues like communication have been trumped by new challenges: loneliness, problems with technology, work-life balance, and distractions.
Submit to: ElevateHer@zweiggroup.com Deadline: 6/15/20 Across multiple industries companies are realizing that diversity is more than just a buzzword. Project teams with individuals with diverse ages, values/beliefs, traditions, ethnic backgrounds, and personalities are continually outperforming...
Ten takeaways from the Ames & Gough survey of 15 leading insurance companies providing AEC professional liability insurance in the U.S.
Finding and hiring good engineers is critically important, but difficult to accomplish. Don’t be afraid to seek outside help or use assessment tools to help you along the way.
In times like these, it is more important than ever to monitor your costs and develop an action plan to ensure your firm can weather the storm. There are so many fixed costs associated with...
By Phil Keil | Understanding this is essential in your ability to grow your firm and successfully execute your strategy.
Managing a client’s expectations is a delicate art that requires planning, restraint, and diligence.
Winning today is about serving others and providing value. Both are good. They always were, and always will be.
If you want to be a great consultant, you have to step into the client’s shoes and see the world as they do.
Successful leaders have to be able to deliver tough messages. Use these six strategies to navigate difficult conversations.
To maximize outputs and outcomes, leaders need to become great managers of managers and together create “great jobs.”
They count, so gather your leadership team, find the set of behaviors they admire, and make them part of your mission and vision.
The industry is in desperate need of future leaders who know how to talk with, and understand, their people.
Ask yourself how you can remove constraints and let ideas flow, so they can be shared, shaped, and applied.
Leaders of employee-friendly firms talk about how being a Best Firm affects recruiting, culture, and opportunities.
Do you want to survive the next year, the next recession, and the ongoing reset of the workplace, the marketplace, and the recruiting space?
When working on a project, there are various human roadblocks that consistently clog the path to project execution.
In our industry, diversity and inclusion are dawning, so seize the day by incorporating an open mindset throughout your firm.
By understanding the basics of performance-boosting behaviors, we can design a better approach to attract, develop, and retain top talent. Employee engagement is a powerful determinant of an organization’s success. Employee engagement is also central...
In the early rush to make our names in the AEC business, we often overlook the basic building blocks for a great career. As a younger engineer, I occasionally spent time doing the wrong things....
“Anyone who owns a business today will be better off if they accept certain ‘truths’ about their business, and business in general.” Anyone who owns a business today will be better off if they accept...
If you are looking for a training program that covers all the basics, Zweig Group has what you and your team needs. Our Excellence in Project Management training program was developed to support project managers...
Our success, as people and as businesses, depends on the quality and speed of our response to problems and opportunities. This play on the word responsibility is not new, but it has never been more...
Marci D. ThompsonChief Learning Officermthompson@zweiggroup.com800.466.6275 FAYETTEVILLE, Ark. (January 30, 2019) – Zweig Group, a global leader in products and services for the AEC industry, announced today that Marci Thompson has joined the firm as chief...
Help your organization commit to framing diversity and inclusion in a positive light. Examine your own biases and try to be accountable. When I was in middle school, I was relentlessly bullied by a girl...
Raise your fees to reflect value, prioritize lead generation, and delegate everything that is outside your zone of genius. Looking to grow the firm? Or maybe you have tried it before with no luck? Over...
Ditch the ego, the fancy title, and the unnecessary rules. Instead, be the spark that inspires your team members to follow their passions. If you are a manager, you have people following your orders. If...
Founder of The Rock Brook Consulting Group, PA (Best Firm Multi-discipline #58 for 2018), a 48-person firm based in Monroe Township, NJ. By Liisa Andreassen Correspondent “We are always looking to improve our benefits,” DeMarco...
As an industry, we generally leave a lot of money on the table and drive up costs with our lack of effectiveness in management and training. When we think of improving, we often turn to...
Pre-project analysis is critical if you want strong business development through profitable projects and happy clients. And yes, it’s a process. The Gateway Engineers, Inc. is a full-service civil engineering firm with a diverse group...
Firms are super busy, but that doesn’t mean all is well. How are profit margins, recruiting, and employee training holding up? The AEC industry is busier right now than it has been in a long...
When creating your strategic plan, don’t forget that transformative ideas might be buried deep within your organization, so be inclusive with your staff. I recently overheard a CEO of a large AEC firm say, “We...
Gaining access to executives is not easy, but there’s plenty of opportunities to show value, establish credibility, and, in the end, make the sale. The most effective way to gain access to CXOs is through...
‘Why in the hell should we hire you over all these other firms?’ It’s a simple question you’d better be ready to answer if you want the contract. If you watched any of the Olympics...
Get out of your comfort zone, take a risk, and jump at opportunities even if you don’t know where they will lead. As I approached my three-year anniversary at Zweig Group, I sat and reflected...
The true character of any firm can be determined by how it responds to adversity, and that character is usually embodied in the troubleshooter. The troubleshooter. Every A/E and environmental services firm has at least...
Under threat, firms solve problems when leaders commit to the right roles and the right people to inform, inquire, and act. You’ve all been there. A room full of eight, 18, or even 80 anxious...
President and CEO of VHB (Best Firm Civil #23 and Hot Firm #46 for 2017), a 1,400-person firm based in Boston, Massachusetts. By Liisa Andreassen Correspondent “Bottom line, when it’s the right move, and when...
President and CEO of VHB, (Best Firm Civil #23 and Hot Firm #46 for 2017), a 1,400-person firm based in Boston, Massachusetts. By Liisa Andreassen Correspondent “Listening, of course, is incredibly important,” Carragher says. A...
The concept of a work family is nice. The problem is, you’re stuck with family, good or bad. With a team, you can pick and choose. On many occasions, we’ve heard office culture described as...
A successful marketing campaign is difficult to measure using hard metrics, so don’t get caught in the quicksand of trying to quantify nebulous numbers. It’s Monday, 9 a.m., and as you get comfortable in an...
Subscribe to The Zweig Letter for free to receive business management advice from industry experts to your inbox every week! If your marketing people are writing proposals, then they’re selling, not marketing. You need to know there’s a...
In this episode of the podcast, Randy Wilburn speaks with Brenden Sherrer, an M&A consultant with Zweig Group. They covered a number of topics, including Sherrer’s experience after joining Zweig Group and the overall view...
The idea of sustainability has to expand to include the development of buildings that promote healthy outcomes for the public. After reading Ed Friedrichs’ article, “The New Grand Strategy,” I was inclined to email him...
While the lure of them is understandable, there are probably better, more human ways of evaluating candidates before you hire them. Some people are enamored with personality tests. But despite their popularity in certain circles,...
Handle the difficult conversations by knowing who you are, learning about other people, and knowing what’s needed to win. This time he went too far. Milo, your senior engineer, will not budge on his code...
I am becoming more and more aware – by the day – of what a problem social media addiction is for companies of all sizes and shapes. And it is a HUGE and growing problem...
If we want to make this world a better place to live, it’s up to us, and not elected officials, to make it happen. Leadership is the single characteristic of behavior that determines a person’s...
You want your firm to be more valuable at the end of the project than it was at the beginning. Start to GRIPE. Many of our clients turn to us for assistance in providing project...
For the next generation of leaders to be successful, they’ll need a mindset sculpted by strategy, new ideas, and a willingness to embrace the unknown. I routinely hear AEC firm leaders express frustration about finding...
HELIX CEO Michael Schwerin headed into the New Year with double-digit profits and a strong book-to-bill ratio. By Liisa Andreassen Correspondent In 2001, Michael Schwerin started as an assistant environmental planning group manager with HELIX...
President and CEO of Ghafari, a big Michigan firm, has broadened its services, allowing it to weather tough times and maintain an era of growth. By Liisa Andreassen Correspondent As president and CEO of Ghafari...
An internal market for the company’s stock, and a company culture of ‘just get it done’ are two key drivers of the firm’s success. By Dale D. Conger CobbFendley (Hot Firm #21 for 2016) was...
If your firm is looking to marry, don’t get hung up on the ‘perfect match.’ Keep your eyes open and you might meet that special someone you didn’t expect. As consultants, we all find ourselves...
Beantown’s tarnished redevelopment agency comes up with a new name, a new logo, and a new mission, but locals aren’t convinced it’ll do any good. By Richard Massey Managing Editor The Boston Redevelopment Authority may...
Project needs and client needs are two different things. If you want to win more work, figure out the human side of the equation and you’ll be rewarded. AEC firms often approach proposals and interviews...
Blame is a form of punishment that rarely works, and removing it from a firm’s environment will increase productivity and collaboration. Would you rather have an employee change her behavior, become more motivated, or make...
As the bumper sticker says, "Shit Happens." Unfortunately, it rarely occurs at the ideal time. Problems crop up that you didn't anticipate – health problems, a parent dies, a key employee quits, divorce, IRS audits...
In work and in life, our past experiences, relationships, and the information we consume contribute to our outcomes. You know – in life, or in business – things pretty much happen as you expect them...
In my line of work, I talk "big picture" about modeling acquisition outcomes and the pros and cons of stock swaps. But anyone who has worked in the M&A business long enough will be the...
Inspiration is necessary for technical/design professionals and those who manage projects to be successful. I’ve been saying for years that having two tracks – one for managerial and sales people, and one for design and...
There are a few basic traits that differentiate firms that make money from those that scrape by. Chad Clinehens and I were talking in the office yesterday about why some firms we work with make...
Look for ideas to simplify every single thing you do and the benefits will accrue, Mark Zweig writes. For those of you not aware of it, earlier this month ZweigWhite announced the combination of two...
By Hobson Hogan Principal, Investment Banking There is a time in everyone’s life when you are holding onto something too tightly. I was reminded of this fact by my son on Christmas Day. Santa had...
By Ed Friedrichs Chairman, ZweigWhite A good friend and business associate, Kit Miyamoto (CEO of Miyamoto International, a structural engineering firm based in California) recently sent me a reference to a one-minute video by John...
By Christine Brack, PMP, ZweigWhite A CEC of Metropolitan Washington invited me to present a session on Effective Communication in February to their emerging leaders and other distinguished constituents. Good techniques and best practices are...
Anyone who knows me can tell you that I have a passion for this business. I have always enjoyed both doing design and being critical of design— I love seeing construction projects get built— and...
I was talking with an old acquaintance recently— a principal in a very successful international planning and design firm— about how things were going for him and his firm. In spite of some rocky times...
Regardless of your opinion of Bill Clinton (and I am sure, for the majority of A/E firm principals, it’s negative— as a group, you are 48% Republicans and only 17% Democrats!), you cannot deny one...
Buying and absorbing another enterprise into your own is never easy. A/E/P and environmental consulting firms may be especially difficult as they have very few assets. Aside from a good (or bad) name, some computers...
I am sitting here this morning, in our Natick office, staring at my computer. I need to write a talk for our upcoming Zweig Letter Hot Firm 2002 Conference and Celebration in Boston. I am...
I have never been big on “business is a game” analogies. The people I have met over the years who’ve used this analogy never seemed to exemplify the kind of values that I think you...
Let’s face it. In business, as in life, things don’t always go the way you want. There will be problems that you can anticipate, and there will be problems that you never expected. Either way,...
One thing I know about smart people—they hate being treated like children. It’s insulting and demeaning. Unfortunately, we routinely see owners and managers of A/E/P and environmental firms who do just that to their employees....
Most people would agree: Much in life works out like you expect it will. So why, if this is the case, do so many of the people running A/E/P and environmental consulting firms have such...
I spend more of my billable time helping A/E/P and environmental consulting firms with their business planning than anything else. Most firm owners want to do more with their businesses, to be more successful. But...
One thing I have learned over the years is that how good something turns out depends on the sum total of many small decisions. Most of the time, as it relates to projects, it’s not...