Meaningful engagement
By Gina Rodriguez | In AEC, expertise builds credibility, but engagement is what creates trust, strengthens relationships, and drives better outcomes.
10 results found for “open-ended questions”
By Gina Rodriguez | In AEC, expertise builds credibility, but engagement is what creates trust, strengthens relationships, and drives better outcomes.
The value of this data extends far beyond the award itself – it’s something firms can use to guide strategy, inform leadership, and drive performance over time.
By Andy Cushman | When firms show up authentically for causes they believe in, goodwill follows, and so do lasting business relationships.
By Daryl Simons Jr. | Rethinking first impressions creates fairer decisions, stronger relationships, and lasting benefits for candidates and firms.
By Jon Hanlon | AEC careers are built on continual learning, where mistakes, questions, and collaboration shape lasting skills and professional growth.
By Michael Makris | Several of improv’s most fundamental rules are very much related to leadership and professional growth.
By Mark Zweig | Winning big design projects requires strategy, preparation, credibility, and connecting authentically with decision-makers to secure long-term success.
By Adam White | Meaningful employee growth goes beyond trainings and workshops – it takes time, trust, feedback, and a clear path forward.
By Adam Langley | Time is a finite resource, but by effectively managing it, you’ll contribute to your individual success and the long-term prosperity of your firm.
By Emily Gaines | The words and numbers used to describe design concept, building component, and client goal form a dataset that guides decisions and improves project success.
By Janki DePalma | Extroverts can create meaningful connections by observing cues, balancing conversation, and actively listening.
By Travis White | The rise of nearshoring can reduce costs, address talent shortages, and enhance growth opportunities for AEC firms.
By Harry Hawkins | Networking’s enduring value lies in fostering genuine connections, enhancing career paths, and cultivating meaningful, human-centric relationships.
By Eric Tuthill & Jordan Wilson | It’s become increasingly apparent that Section 174 may be around longer than anyone believed possible.
By Leisbel Lam | Having a service recovery mindset in your projects is essential in order to keep your organization’s sustained competitive advantage.
By Ryan Belyea | Utilizing AI as a partner will increase our ability to design effectively, be creative, and capitalize on the possibilities of this technology now and in the future.
By Leisbel Lam | We need to strive for a leadership style that is centered on emotional intelligence and finding common ground, connection, and growth within our teams.
By Tyler Suomala | If you ask great questions, you can guide yourself and your clients through a powerful process of discovery.
By Fran Curtis | You’re shaping the next generation of leaders, so it’s important to be available to junior staff who are looking for a mentor.
By Julia DeFrances | Trade shows and conferences are a great opportunity for your firm, but exhibiting can be a waste of time if you don’t approach it strategically.
By Keyan Zandy | It’s critical to take the time to develop your trust-building skills. You, your teams, and the projects you are all working on together will only benefit.
By Andy Chavez | The Zweig Index reports on 11 of the AEC industry’s leading firms on a monthly basis. This installment details the financial standing of AECOM.
By Liisa Andreassen | CEO of Waggoner (Jackson, MS), a civil engineering firm of planners, designers, and engineers with a passion for helping communities realize their potential.
By Andy Chavez | The new and improved Zweig Index will report on 11 of the AEC industry’s leading firms on a monthly basis. This installment details the financial standing of Atlas Technical Consulting (ATCX) as of...
By Melanie Harris | Instead of making predictions about the future of work, take part in actively shaping it.
By Justin Smith | Committing to this will make your firm safer, more resistant to adversity, and change cashflow and profit for the better.
By Nea May Poole | If we truly want a diverse community and to provide equitable pathways to the profession, we need to support efforts to broaden the track to licensure.
By Lindsay Young | Knowing what people really think will help you grow your business and serve your clients even better than you already do.
By Liisa Andreassen | President and CEO of JMC², a civil and structural engineering firm that offers solutions for land development and building projects of various scopes and sizes.
By Liisa Andreassen | President of Mancini Duffy, a national design firm based in NYC with a 100-year-old history and tech-forward approach specializing in architecture, planning, and interior design.
By Liisa Andreassen | Principal at VMDO, an architectural planning and design firm that creates community-centered environments that connect people and place through design.
By Matt Hoying | Getting new employees in the door is just the start – onboarding and training compel them to stay.
By Stephanie Warino | How employees answer a question about where they see themselves in two years, and what their responses really mean.
By Kevin Brown | Those companies that are resolute, agile, and creative will define the workplace rules of tomorrow, while the rest will be forced to follow or buckle beneath the pressure.
By Liisa Andreassen | Managing partner of Svigals + Partners (New Haven, CT), an architecture and art firm that helps communities thrive by creating environments that build upon who they are.
By Callum Roxborough | Five ways to develop company culture and how taking these steps can improve your firm’s work environment and your business.
By Mark Zweig | These five points will get you thinking differently about how you interact with potential clients in the future.
By Mike Nunley | The pandemic highlighted the importance of workday social interaction, protecting key technical staff from burnout, and using technology to engage with clients.
By Bill Fox | Knowing your clients and finding out how you can solve their problems is key to building long-lasting, profitable relationships.
By Jenny Phan & Kyle Copelin | Developing a communication program with the right messaging principles is the proactive approach to ensure a successful transfer of brand equity.
By Jane Lawler Smith | In the AEC industry, technical knowledge is important – but sometimes it’s equally important to step back, look around, and see what lessons can be learned outside the AEC realm.
By Laura Rescorla | We must work intentionally to remove barriers and provide opportunities in our industry for people of all backgrounds.
By Brian Rice | These three core strategic planning areas have unique opportunities for value depending largely on the culture of your organization.
By Sara Parkman | President of Shive-Hattery (Cedar Rapids, IA), a multi-disciplinary architecture and engineering firm that recognizes the power of design in transforming the human experience.
By Lindsay Young | This is our opportunity to get creative and bring in new ideas for our firms to get work.
By Julie Benezet | Time limits tighten focus, propel you over challenging hurdles, and maximize your chances of success.
By Christina Zweig Niehues | While we’re entering 2021 with a renewed sense of purpose and greater clarity, there are still a lot of unanswered questions.
By Mark Zweig | The leadership abilities of you firm’s principals and managers will determine your collective success this year.
By John Bray | Approachable steps you can take to prepare for a potential acquisition down the road, and why it’s never a bad idea to take them.
By Liisa Andreassen | President and CEO of Bala Consulting Engineers (King of Prussia, PA), a multi-disciplined design firm with an environment designed for relationships to thrive and careers to flourish.
By Liisa Andreassen | CEO of HEAPY Engineering (Dayton, OH), a leader in sustainability, engineering, and commissioning solutions with a vision to build a more resilient and sustainable society.
By Mark Zweig | Know your purpose, intent, and philosophy of business, but be willing to change if it becomes prudent to do so.
By Jamie Claire Kiser | Respond to your call to action, whatever it may be, and build a legacy that will leave your profession better than you found it.
Collaboration is key when navigating challenging times. Our best way ahead is together, through strategic partnerships and adaptive thinking.
It comes down to respect and providing for your employees. If you do these two things, your people will quickly become your biggest cheerleaders.
By Jamie Claire Kiser & Christina Zweig Niehues | ElevateHer has been a call to action to work together, and the reaction to this inclusive approach has been powerful.
Co-founder and executive vice president of Patel, Greene and Assoc. (Temple Terrace, FL), a firm with a mission to elevate their families, communities, and profession.
President and CEO of Integrated CM Solutions (San Antonio, TX), a program/construction management firm that’s had more than $800 million worth of projects since 2015.
Communication, decentralized decision-making, and rapid assessment and implementation are key, in both disaster response and your business.
Founding principal of Kudela & Weinheimer (Houston, TX), a landscape architecture firm that has produced beautiful, exceptionally built environments for more than 25 years.
“It will take everything we have as leaders to get our firms and ourselves through this.”
As Zweig Group’s director of ownership transition, Will Swearingen understands the emotional stakes at play when a firm founder decides it’s time to pass the torch.
In this digital era of PURLs, OKRs, and java scripts, a dimensional mailer and handwritten note are still the best way to grab attention.
President and CEO of Falcon Engineering, a woman-owned engineering firm in Cary, North Carolina.
CEO of Caldwell Associates, a firm that’s not afraid to fail, and that’s strong enough to pick up and keep going.
It’s not easy to do, but if you want lifelong clients who are also friends, you have to commit yourself to the long haul.
When working on a project, there are various human roadblocks that consistently clog the path to project execution.
“Are you missing out on this valuable knowledge in these or any other areas that it is needed? If so, amend your evil ways and make better use of your marketing talent!”
By Will Swearingen | If you develop a reputation for being less than forthcoming, you could derail a critical ownership transition – and even destroy your firm.
A good attitude and honest effort are central to California engineer’s mission to build a meaningful career.
President, Choice One Engineering Corp. (Best Firm Civil #2 for 2018), a 45-person firm based in Dayton, Ohio. By Richard Massey Managing Editor “We had been planning for our transition for seven years, and though...
As communities look for ways to protect themselves from large-scale weather-related events, design firms are equipped to help them meet the challenge. Through mid-2018, the U.S. experienced six weather and climate disaster events with losses...
With the unequivocal success of this year’s Hot Firm & A/E Industry Awards Conference in Dallas, all eyes now turn to Las Vegas in 2019. By Richard Massey Editor Chad Clinehens, Zweig Group’s president and...
CEO of Huckabee (Hot Firm #7 and Best Firm Architecture #3 for 2018), a 300-person architecture firm based in Fort Worth, Texas. By Liisa Andreassen Correspondent “For us, diversifying is a bad thing,” Huckabee says....
Gaining access to executives is not easy, but there’s plenty of opportunities to show value, establish credibility, and, in the end, make the sale. The most effective way to gain access to CXOs is through...
Tribes provide compelling places for support, validation, and direction, but tribalism cannot be allowed to thwart a firm’s success. I chose psychology as a major in college because I thought it would help me understand...
Clients have evolved, and if you want stay connected with them, you have to learn who they are, what they want, and where you fit. Change – a simple yet loaded word, particularly these days....
President and chairman of Garver (Best Firm Multi-discipline #2 and Hot Firm #43 for 2017), a 500-person consulting and professional services firm in North Little Rock, Arkansas. By Liisa Andreassen Correspondent “We give our employees...
Successful business planning isn’t about having a crystal ball. It’s about a culture that discusses goals, actions, and results on an open and regular basis. The end of one year and the beginning of a...
Talent and skill are essential, but keep a close eye on cultural fit if you want to avoid the mistake of bringing the wrong person on board. I was recently talking with a client who...
Under threat, firms solve problems when leaders commit to the right roles and the right people to inform, inquire, and act. You’ve all been there. A room full of eight, 18, or even 80 anxious...
We all need a lengthy, unadulterated turning-off of our brains. How do you start? Try taking a break from the lifelong grind. Sabbatical – rooted in the Greek word sabbatikos – the word speaks to...
"Client satisfaction surveys" or "client perception studies" in the architecture, engineering, planning, and environmental consulting industry are about a lot more than putting a quick happiness rating on a client. When conducted correctly, these surveys...
You go to so much trouble to find the right person for your critical job opening. Sometimes, the process takes months. The higher level the job, the longer it takes to fill. Everyone is busy....
A successful marketing campaign is difficult to measure using hard metrics, so don’t get caught in the quicksand of trying to quantify nebulous numbers. It’s Monday, 9 a.m., and as you get comfortable in an...
Can strategic thinking be learned? Sure, if you know where to start and are mindful of the mileposts along the way. Halfway through a two-day strategic planning retreat, a senior leadership team member nervously pulled...
President of ESG (Hot Firm #36 for 2017), a 120-person architecture and design firm based in Minneapolis. By Liisa Andreassen Correspondent “We have a small SWAT team that focuses on networking and about 75 percent...
CEO of BIG RED DOG Engineering & Consulting (Best Firm Multi-discipline #47 and Hot Firm #65 for 2017), a 105-person multi-discipline engineering firm based in Austin, Texas. By Richard Massey Managing Editor “As individuals and...
David Arends, president and CEO of CR architecture + design (Hot Firm #19 for 2016), a 175-person firm based in Cincinnati, Ohio. By Liisa Andreassen Correspondent “Entrepreneurship is not a standard genetic of architects, so...
You want your firm to be more valuable at the end of the project than it was at the beginning. Start to GRIPE. Many of our clients turn to us for assistance in providing project...
When the company you acquire has better ideas than your firm’s, you have to remain open to change and be willing to learn. Acquisitions help companies in many ways. They enable access to the professional...
You don’t want to lose sight of your current business, but fostering ideas and innovation with your staff is increasingly essential. Achieving the seemingly impossible could be one way to sum up several epic sporting...
You know what you’re supposed to do, but since your marketing department is understaffed and disempowered, you can’t make it happen. I’m sure many of you have found yourselves in that familiar seminar or conference...
From ex-girlfriends to meerkats, internet overload can put a serious dent in your productivity, even while it makes you feel good. I am a champion multitasker. I pride myself on my ability to write an...
Arbitrary or unduly bureaucratic rules demotivate employees, impose unnecessary constraints, and can even spark an office rebellion. Years ago, I started work at a new office where I had two administrative assistants supporting me. One...
Project needs and client needs are two different things. If you want to win more work, figure out the human side of the equation and you’ll be rewarded. AEC firms often approach proposals and interviews...
If you figure out the answer to that all-important question on the front end, you’ll have a great chance of closing on the right M&A deal. One of the key responsibilities of any business owner...
When positioning your firm for a potential sale, you should be prepared to talk about all facets of the organization, not just the C-suite. As an M&A consultant, I come into contact with sellers of...
Zweig Group is incorporating 13 new “mini-surveys” for 2016, bringing its annual survey publication total to 27. “Zweig Group is constantly looking for new ways to provide our clients the data they need,” says Andrea...
Zweig Group Debuts 13 New Survey Publications, Announces ‘Take 3’ Promotion All Questionnaires Now Open for Participation FAYETTEVILLE, AR (February 3, 2016) – Zweig Group – the architectural, engineering, planning, and environmental consulting industry’s go-to...
On January 5, Zweig Group released the 2016 Marketing Survey of A/E/P & Environmental Consulting Firms, its 18th iteration of the publication. The annual resource aims to help architectural, engineering, planning, and environmental consulting leaders...
By Jamie Claire Kiser, Director of M&A Services As experts in finding buyers and sellers for architecture, engineering, and environmental consulting firms, Zweig Group’s M&A team generally speaks with business owners at the inception of...
Show paints difference between risk-takers and everyone else. Mark Zweig shares some additional food for thought. Watching “Shark Tank” episodes back-to-back last night was a great case study in the differences between entrepreneurs and most...
Results of long-running study show that those who wait for reward do better in the end, Mark Zweig writes. Back in the ’60s a Psych professor at Stanford, Walter Mischel, gave a famous test to...
A new era dawns as this company moves ahead refreshed and re-emboldened. The 15th Annual Hot Firm and A/E Industry Awards Event marked the announcement of a new name and complete rebranding of ZweigWhite to...
Mark Zweig provides 10 tips how to treat potential new employees right. One of the things we do at ZweigWhite is a limited amount of executive search consulting. Most people don’t really understand that. They...
Listen to your staff, have an appealing culture, hire selectively and keep your employees for the long-term. I’m hearing more and more about the market firming up and people being in demand. So, I think...
Several things happen when a new person joins your firm. Don’t scare them away. This term seems to have come into popular usage among HR folks lately, referring to how a firm brings a person...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 999 Originally published 3/18/2013 If you have rosy outlooks on profitability, marketing, proposals, and backlogs it’s time to clean up your numbers. A/E/P...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 995 Originally published 2/18/2013 Sometimes it’s more about gut, patience, clarity and follow-up than just following recipes. You can talk all you want...
Check out the similarities. It’s a chase. There’s anticipation of a meeting, a presentation of your value proposition, and a general nervous excitement that comes from both making sales calls and being in the dating...
By Christine Brack Principal, Business Planning Consulting ZweigWhite Our Best Firms To Work For Summit, held in San Diego in late September, celebrated the firms with the best work environments, commitment to strong values, dedication...
By Jeff Clark, Managing Director & Principal, Investment Banking Get out there and make it happen. Tell people, from your accountant to your attorney to your friends and business associates on all your social networks,...
I’m often asked two questions about leadership: 1. Are leaders born or made? 2. How did you become a leader? I believe everyone has the potential become a leader. Despite endless debate on the subject...
A “gloom and doom” economic outlook is still seen by many in the A/E and environmental business, even after the recent pronouncement that the recession officially ended in June 2009. This offers opportunities— as well...
For my kickoff presentation at our eighth annual The Zweig Letter Hot Firm Conference and Awards Celebration in Boston last month, I decided to talk about the differences in entrepreneurial A/E/P firms from those that...
Last Saturday morning a friend of mine, Peter Sisk, called to see if he could stop by my house on his way out of town to visit his aging parents in Hartford. He had the...
On the one hand, it would be easy to get negative and discouraged about the current business climate. The war efforts are dragging on with no clear end in sight. The Middle East, in general,...
Start talking about marketing these days, and eventually the conversation will get around to positioning. We use that term— positioning— constantly ourselves here at ZweigWhite. In simple terms, it means making your firm the expert...
Schweitzer, Rosenblatt, Tunick, and McBlarsky had just ended one heck of a run. The 250-person E/A firm had grown from 40 people to 250 over the past five years. And while it was undeniably exciting,...
“You can lead a horse to water, but first, you’ve got to have a horse,” is one of the homilies my old friend Mike Latas of ) used to use all the time. I don’t...
I have long advocated the use of questionnaires as a marketing technique for A/E and environmental firms when they want to establish themselves as experts serving a particular client group. There really is something to...
Almost every motivated person working in an A/E/P or environmental firm is either already a manager, or wants to be one. That’s OK, but I’m not sure all of these people really understand what it...
Ever been house hunting? No matter what you can afford, it’s never enough. Especially with the appalling things some people will do to their homes. I’m not just talking about starter homes (here in Boston,...