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By Chad Colidron | As firms grow, alignment, accountability, and execution become the difference between getting bigger and getting stronger.

By Janki DePalma | When we measure collaboration instead of individual wins, teams shift from rivalry to shared success.

By Matt Cooper | Repeat clients keep AEC firms stable, but winning new work is what determines long-term growth and resilience.

  Zweig Group is the leading advisory firm for the AEC industry, providing expert guidance across the entire M&A lifecycle. With deep industry knowledge and decades of experience, we help firms navigate transactions, maximize value,...

By Ricardo Jesus Maga Rojas | To succeed against recruiting and retention challenges, firms must prioritize growth, flexibility, and belonging to empower emerging leaders.

By Steve McAdams | Firms that scale successfully evolve their leadership approach, formalize operations, and stay grounded in culture.

By Ezequiel Tovar | An ownership transition plan must combine the right strategy on both the human and financial side.

By Kristi Weierbach | Incentive plans for employees should align unique performance measures with organizational success to drive retention, engagement, and results.

By Liisa Andreassen | President of TPD, Inc. (Pottstown, PA), a consulting engineering firm specializing in transportation engineering and related environmental and construction services.

By Mark Zweig | You will be less stressed and might find your business more successful if you can shed some baggage.

By Guy Geier | These conversations challenge conventional thinking, inspire innovation, and foster collaboration.

By Lauren Martin | Design firms need to be vigilant about clauses and language that have the potential to significantly expand their risk while undermining their insurance protection.

By Ezequiel Tovar | The decisions you make today will have monumental impacts on your next generation of owners tomorrow.

Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team...

By Mark Zweig | Anyone who is a design professional and who wants to get ahead is probably going to have to learn to be a manager.

By Jason Wilson | Problem-solving unforeseen challenges in order to boost productivity and regain work-life balance when working from home.

By Kurtis John | Ignoring these areas of risk and their potential implications can have significant impacts on your success and your firm’s future.

By Lauren Aguilar, Ph.D. | How to make all employees feel safer at work and more willing to build authentic connections.

By Ben Abelman | Can artificial intelligence offer a solution to make zoning more rational and reasonable?

This report details some of the biggest trends and movements regarding M&A activity in the AEC industry as of the end of Q1 2024.

By Will Swearingen | The 2024 Valuation Report highlights strong AEC industry performance and essential metrics for firm leaders.

Zweig Group announces the release of its 2024 Valuation Report of AEC Firms, marking more than three decades of commitment to providing the AEC industry with comprehensive valuation data and analysis.

By Shirley Che | Engaging with cultural holidays in the workplace requires genuine interest, education, and inclusive celebration.

Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here.   Domestic...

By Shirley Che | A spotlight on progress and valuable resources for workplace diversity, equity, and inclusion initiatives.

Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here.   Domestic...

By Liisa Andreassen | Board chair and CEO of Lochner, a firm that specializes in planning, environmental, design, construction engineering and inspection, and right-of-way services.

Anna Finley, director of operations at Zweig Group, unpacks the power of celebrating workplace achievements to foster a positive culture and stresses the importance of kindness in cultivating strong relationships with clients and colleagues.

By Wendi Shafran | Representation matters and cultivating a diverse pipeline of future leaders can establish a foundation for inclusive and equitable decision making.

Zweig Group is the leading AEC Industry, advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here.   Domestic...

In this enlightening episode of the TZL podcast, Melvalean MacLemore and Zhetique Gunn, dedicated committee members of the National Organization of Minority Architects (NOMA) and key players in the HBCU Professional Development Program (PDP), sit...

By Shirley Che | ElevateHER® is identifying sustainable workforce solutions to address our industry’s recruiting and retention challenges.

By Raoul Rañoa | There are various techniques and tools you can use distill complex data into digestible and actionable insights.

By Mark Zweig | If you don’t want your people or yourself to be judged unfairly, there are a few common problems that must always be avoided.

Zweig Group is the leading AEC Industry, advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here.   Domestic...

By Will Swearingen | How valuable is your firm compared to others in the industry?

Zweig Group is the leading AEC Industry, advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here.

By Liisa Andreassen | CEO of Waggoner (Jackson, MS), a civil engineering firm of planners, designers, and engineers with a passion for helping communities realize their potential.

By Liisa Andreassen | President and founder of ThinkForm Architects (Hopewell, NJ), a service-disabled veteran owned architecture and interior design firm specializing in “total environments.”

By Mark Hodges | Don’t be a victim of continuation bias; it’s time to completely change your IT strategy in the face of the ongoing cyber threat.

By Liisa Andreassen | Co-president and CEO of DB Sterlin Consultants, Inc., a 100 percent minority-owned firm comprised of professional engineers, architects, planners, and surveyors.

By Amber Hardwick, Christina Millan & Melissa Teichman | The construction industry still has a ways to go when it comes to hiring women, but the trend is moving in the right direction.

Zweig Group is the leading AEC Industry, advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here.   Domestic...

Zweig Group is excited to announce the addition of Sara Karstetter, MBA in the role of Mergers & Acquisitions Advisor, and Storm Bureau, in the role of Client Services Coordinator, to the ZG team!   Sara brings 20...

By Janki DePalma | Pay attention to who apologizes and when, and work to create an environment of psychological safety within your firm.

By Mark Zweig | This is a reality in our industry and knowing the typical issues faced by these people can be helpful to working with them.

By Liisa Andreassen | President at Baisch Engineering (Kaukauna, WI), a consulting engineering firm that provides full-service integration engineering to industrial clients worldwide.

By Joseph Lauk | Firms often have the same “ingredients” for creating great places to work. Your success really boils down to how you choose and blend these elements together.

By Lauren Rhodes Martin | More owners (or their lawyers) have tried to insert these clauses into design contracts, and this should be a red flag for AEC firms.

Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here.   Domestic...

By Liisa Andreassen | Zweig Group’s 2021 Jerry Allen Courage in Leadership Award winner on being nominated and what it meant to win the prestigious award.

Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...

By RLG Consulting Engineers | Principal at RLG Consulting Engineers (Dallas, TX), a firm that specializes in civil, structural, survey, and forensic engineering.

By Andy Chavez | Who are these private equity extraterrestrials, what do they want, and how long will they be here?

Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here.Domestic Transactions:  ...

By Tom Godin | To get your people working better as a team, you need to bridge the divide between the different groups in your firm.

Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...

Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. -Domestic Transactions:...

By Liisa Andreassen | Senior principal at Lamar Johnson Collaborative (Chicago, IL), a full-service design and architecture firm committed to enhancing the quality of the human experience.

By Liisa Andreassen | President at ELEMENT (Tampa, FL), an award-winning, certified Disadvantaged Business Enterprise and Minority Business Enterprise, consulting firm.

By Liisa Andreassen | President of Dewberry (Fairfax, VA), a nationwide planning, design, and construction firm with more than 50 locations and more than 2,000 professionals nationwide.

By Liisa Andreassen | Managing partner of Svigals + Partners (New Haven, CT), an architecture and art firm that helps communities thrive by creating environments that build upon who they are.

Nathelyne Kennedy, President and CEO of Nathelyne A. Kennedy & Associates, Inc., has been announced as the recipient of the 2021 Jerry Allen Courage in Leadership Award, an award recognizing outstanding leaders in the AEC industry....

By Stephanie Warino | Our industry can’t afford to meet the complex challenges we face today with a one-perspective approach.

By Mike Nunley | The pandemic highlighted the importance of workday social interaction, protecting key technical staff from burnout, and using technology to engage with clients.

By Christina Zweig Niehues | This year’s cohort has picked up where last year’s group left off – taking on creative ideas to solve both historic and emerging challenges.

By Michael Syracuse | There are many ways to connect to others and contribute to a person’s professional and personal growth.

By Carlos Penin | It’s important to keep monitoring Congressional action to ensure that the benefits of the PPP loans are equitable across the board.

FAYETTEVILLE, Ark. (Wednesday, May 5, 2021) – The impact of 2020 evident in cash positions, equity value/book value, and increase in ownership transition activity. Zweig Group recently released the 2021 Valuation Report of AEC Firms,...

By Mark Zweig | An enduring firm will be worth much more – through an internal or external sale – than one where some of these issues are not addressed.

By Jamie Claire Kiser | The decisions firms make today will determine the talent available for the next professional generation.

By Rob Hughes | This subtle but onerous language is becoming fairly widespread in design contracts and, if overlooked, could leave design firms with significant, potentially uninsured exposures.

By Liisa Andreassen | President of Fishbeck (Grand Rapids, MI), a firm of engineers, scientists, architects, and constructors in the business of problem solving, inspiring results, and bringing ideas to life.

By Liisa Andreassen | President and founder of PaleoWest, a heritage consulting firm that guides clients’ projects through regulatory challenges posed by prehistoric, historic, and paleontological resources.

By Sara Parkman | Improved representation improves our ability to problem-solve, to be strategic with our strengths, and to think critically and comprehensively about topics.

By Wendy Culver | ERGs to get your people involved to make changes from the heart of your organization, rather than being imposed from the top down.

By Liisa Andreassen | President and CEO of Bala Consulting Engineers (King of Prussia, PA), a multi-disciplined design firm with an environment designed for relationships to thrive and careers to flourish.

The texture of varying beliefs, values, and backgrounds inform how we see the world, and are at the very core of our ability to serve our clients and community.

President and CEO of Primera (Chicago, IL), a mid-size, full-service, woman-owned engineering design and consulting firm.

President and CEO of Payette (Boston, MA), a firm that values the close relationships it builds with its collaborators on the journey from design to reality.

President and CEO Arora Engineers, Inc. (Chadds Ford, PA), a firm that meets the evolving needs of its clients through more intelligent, sustainable, infrastructure solutions.

President and senior principal of ICON Architecture (Boston, MA), a women-owned, SOMBDA certified firm that’s staffed over 50 percent by women.

Educating yourself about these biases as well as potential strategies for mitigation can help you avoid prejudice in your decision-making.

LaShawn Stewart-Baylor, founder of Integrated CM Solutions, talks about how she got her first project within days of starting the business, the challenges faced by minority AEC firms, the importance of relationships, and more.

Co-founder and executive vice president of Patel, Greene and Assoc. (Temple Terrace, FL), a firm with a mission to elevate their families, communities, and profession.

President and CEO of Integrated CM Solutions (San Antonio, TX), a program/construction management firm that’s had more than $800 million worth of projects since 2015.

Co-founder and principal at CWE (Fullerton, CA), a  civil engineering, water resources, and environmental engineering firm whose experts pledge to create a better tomorrow, today.

By Mark Zweig | For many A/E firms, it is going to take a lot of tough decisions, hard work, mental intensity, and help from everyone in the firm to get through this situation intact.

President and founder of C.A.P. Government, Inc. (Coral Gables, FL), a privately held, minority-owned consulting firm.

As Zweig Group’s director of ownership transition, Will Swearingen understands the emotional stakes at play when a firm founder decides it’s time to pass the torch.

President and CEO of DBR (Houston, TX), a 150-person Texas firm that values communication and superior service above all.

It’s important to understand your business model and the various outside factors that can affect the execution of an ESOP transaction.

President and CEO of Falcon Engineering, a woman-owned engineering firm in Cary, North Carolina.

By Christina Zweig Niehues | Progress is slow, but the AEC industry is becoming more diverse every year, particularly with the newer generation.

“People who show any signs of a lack of character must be confronted and dealt with immediately.”

President of Baldridge & Associates Structural Engineering, a full-service structural engineering and forensic consulting firm based in Honolulu, Hawaii.

President of DY Consultants, a nationally-recognized aviation consulting firm based in New York City.

President of CEI, a 20-year-old minority-owned engineering and contracting firm based in Miami Lakes, Florida.

Pond & Company (Peachtree Corners, GA) has partnered with private equity investment firm DC Capital Partners (Alexandria, VA). The partnership is intended to provide capital to allow Pond to grow and create greater value for...

President of Reaveley Engineers, a national structural engineering firm based in Salt Lake City, Utah.

We’re not too late in achieving gender balance and equity in engineering, but to make it happen, a lot of work needs to be done.

CEO of ATI (Hot Firm #43 for 2018), a California firm rooted in philanthropy, and with a bright future on the horizon.

President and CEO of Kleinschmidt (Best Firm #34 Multi-Discipline for 2018), a 140-person environmental consulting firm.

In business development, many missteps can be traced back to a lack of understanding and acceptance of who we are.

CEO of SSOE Group (Hot Firm #44 for 2018), a global project delivery firm for architecture, engineering, and construction management based in Toledo, Ohio. By Liisa Andreassen Correspondent “All key positions within the company are...

“Just as it is easier (and cheaper) to keep an existing client than to get a new one, so goes it for your employees. Keeping good people is essential to your firm.”

Chairman, CEO and President of Woolpert (Hot Firm #18 for 2018), an 800-person national architecture, engineering and geospatial (AEG) firm based in Dayton, OH. By Liisa Andreassen Correspondent “I would say moving through our minority...

Director of Global Diversity at Perkins + Will, a 2,500-person architecture firm with offices across the world. By Richard Massey Managing Editor The Bronx, New York native Gabrielle Bullock has been the Director of Global...

“People working in this industry can be sensitive. It’s so easy to turn them off – and difficult to get them going again – if you can!” The difference between making and losing money in...

 There are multiple considerations to be made when valuing a privately-held company and the assessment of the many moving parts. The valuation of privately-held firms, including those in the AEC industry, will usually involve discounting...

Diversity and inclusion are good for your bottom line. To get the right people, you have to cast your net in the right places, and jettison the bias. It’s alarming. According to 100 percent of...

Under the Accepted-Work Doctrine, contractors and designers are relieved of liability to injured third parties after a completed project goes back to the owner. The Accepted-Work Doctrine – also known as the Acceptance Doctrine, the...

We need a comprehensive approach to encourage heterogeneity in our firms. It starts, but certainly does not end, with simple awareness. Zweig Group’s new mission to Elevate the Industry was unveiled at the 2018 Hot...

CEO and founder of Sam Schwartz Consulting, LLC (Hot Firm #67 and Best Firm #49 Multidiscipline for 2018), a 130-person transportation planning firm based in New York City. By Liisa Andreassen Correspondent “Ownership transitions, especially...

We just finished our 19th annual Hot Firm + A/E Industry Awards Conference. It was in Dallas this year, and based on what we heard from attendees, was one of our best ever! We had...

Shared values among staff are certainly important, but if a good fit is all you’re looking for, your firm could go stale. Editor’s note: This post first appeared on the Perkins + Will blog at...

President of OHM Advisors (Hot Firm #25 for 2017), a 440-person engineering and architecture firm based in Michigan. By Liisa Andreassen Correspondent “Many firms tried to cut their way to success,” says Hiltz, looking back...

An acquired firm can double your size, elevate your design reputation, and give you a foothold in a new market – if the cultures fit. Editor’s note: Design Organization was acquired by Shive-Hattery in 2012....

President and CEO of McAdams (Best Firm Civil #17 and Hot Firm #29 for 2017), a 180-person civil engineering firm based in Durham, North Carolina. By Liisa Andreassen Correspondent “There are many challenges with growth,...

Here is the full transcript of a great conversation that we had with Mark Zweig. He gave us a history lesson on AECWorkforce and the importance of an effective job board for the Design and...

Here is the full transcript of a great conversation that we had with Mark Zweig. He gave us a history lesson on AECWorkforce and the importance of an effective job board for the Design and...

Valuation formulas are subject to many influences, so it helps to periodically test them out to make sure they yield accurate results. Many firms in the A/E industry are attracted to using a “valuation formula”...

Do whatever it takes to get your foot in the door, and then keep your foot on the gas pedal if you want to compete in a big market. Had I known in 1995 what...

Get the word out to your people that any form of illegal conduct – bribery and racketeering among them – will be grounds for immediate termination. Last week, attorney G. William Quatman, FAIA, Esq. wrote...

2016 was quite a year for the AEC industry and for Zweig Group as well. Merger and acquisition activity, and interest in the subject, has never been higher than it is right now. Our firm...

Campaign finance laws, bid rigging, price fixing, and bribery. We hear about this with contractors, but how about design professionals? Several times each year, there is an article about some contractor being debarred or convicted...

In our brand new podcast format, we interview Mark Zweig, CEO of Zweig Group about an article he recently wrote in The Zweig Letter about collecting your Firms money. ( "Collect your money," Issue 1162,...

A good communication plan is vital when things don’t go your way, so put a little thought into who’s going to do the talking when people start asking questions. Not a day goes by that...

Even minor changes in contract language can create major liability and insurance issues for design firms, so be aware of what’s out there and act accordingly. Today’s contracts involving design firms and owners, project managers...

Don’t just get a good lawyer. Get one who knows the M&A industry, and don’t let minor, personal stuff derail the transaction. I've been in this industry for 36 years now. That's a long time....

Leaders in the A/E/P and environmental consulting industry need to know their firm’s value. Many architecture, engineering, planning, and environmental consulting firm leaders don’t have a solid grasp on their firm’s value. But, if you’re...

Rapid hiring during the recovery has changed the complexion of many firms The rapid recovery in the A/E industry has led to unprecedented growth for many firms. Most firms have rebounded, surpassing their pre-recession revenue...

Here are a few tips on ensuring that potential employees accept your job offer, and have a back-up in case they don’t. It’s a big problem today. You go through a long search process, interviewing...

Highly profitable firms differ from others in 5 main areas; how does your organization stack up? When you see some A/E and environmental firms making record profits right now – and others still barely breaking...

A new era dawns as this company moves ahead refreshed and re-emboldened. The 15th Annual Hot Firm and A/E Industry Awards Event marked the announcement of a new name and complete rebranding of ZweigWhite to...

The valuation of privately held firms, including those in the A/E/P and environmental consulting industry, will usually involve discounting to arrive at a concluded value of the subject interest. Readers who have been through the...

By Ed Friedrichs Chairman, ZweigWhite As architects and engineers, we’re in a long-cycle business. That means we work on long duration assignments, often with extended start/stop cycles— waiting for a public hearing, an EIR to...

By Tracey Jeffers Principal, Valuation Consulting ZweigWhite I recently worked on a valuation engagement for a project management firm involving minority shareholder value in a litigation. Besides the relevant financial data, one of the first...

By Mark C. Zweig We’ve all been through it. We have a good, old client; someone we have done a lot of business with over the years. The decision-maker with the client is someone we...

I have worked on a lot of presentations over the last 30 years— and helped sell everything from seismic retrofitting for the Golden Gate Bridge to a three-day design charette. Along the way, I have...

With the consolidation wave just starting to gain momentum in the A/E/P and environmental industry, it seemed appropriate to get into a subject that many firms in our business seem to have an ongoing problem...

I was recently interviewed for a magazine article about the residential redevelopment projects we do here in Fayetteville. In addition to figuring out why my houses sell either before we start working on them or...

It’s popular to say these days that “the world is flat” or we live in “one world.” While there is some truth to these statements (thanks largely to high-speed and high-bandwidth electronic communications), this kind...

It’s pretty well accepted by most firm owners that if you want to be successful in the A/E/P or environmental business, you MUST keep the good clients you have. No one’s marketing is so good...

When it comes to mergers and acquisitions of A/E and environmental firms, there’s so much misinformation out there. Common misconceptions abound, such as: You can’t sell a firm that isn’t profitable. Not true. Nearly every...

When things get ugly in a firm— as they tend to do when the firm’s financial status takes a downturn— you’ll often see fights break out. Some principals form factions with other principals or principal...

You take a look at any really successful person— whether they are in the A/E/P or environmental business or some other business— and I will show you someone who knows how to build good personal...

It’s been said many times— you have to focus if you want to succeed. Yet focus is precisely what so many design and environmental professionals lack. My theory is that architects, engineers, planners, and scientists...

Rupert Stanchion was the founder and only CEO Stanchion Associates had ever had from its founding in 1980. Now nearly 60 years old, he was beginning to get the idea that some people thought it...

Being the leader of a Zweig Letter Hot Firm isn’t for everyone. Believe me, I know plenty of these characters personally (and they are “characters!”), and while they come from many different age groups, racial...

How many times have you seen it— one or more of the best people in either your firm or another local AEC firm quit their jobs and start a new company? By year’s end, word...

For whatever reason— and I have seen it countless times— sometimes the work environment just goes bad. Like fruit that sits in the bowl too long, it rots, it molds, and it becomes intolerable. Just...

Mike Fruitwood, seven months into the job of COO of his firm, shook his head. “How are we ever going to build this company if we can’t get our act together on scheduling?” he wondered...

Karen Smartstuff was really excited about the chance to work at TFA (Those Fantastic Architects). It was her second job out of school, and she was thrilled to land there. Especially after her first full-time...

I ran into a building contractor friend of mine in front of our office complex the other day. He is currently working on a project to convert a 16,000 square foot former women’s clothing store...

Set to music from The Beverly Hillbillies: Let me tell a little story about a man named Jed, a poor engineer, barely kept his family fed. And then one day when designing to buy food,...

Whenever I see people get all upset about some trivial detail in their lives or their work, I find it distressing. Life is so much easier if you spend appropriate amounts of mental and emotional...

Now’s the time of the year a lot of folks in the A/E/P business start to take a look at their business plan. Traditionally, there’s some discussion of what’s going on outside the firm that...

Every single firm we deal with at Zweig White & Associates, Inc. could benefit from working on their hiring process. Everyone in the A/E/P and environmental business agrees that it’s hard to hire. Well here...

I just got back from a business planning retreat one of our Atlanta-based clients held at The Highlands Inn in Highlands, North Carolina. Highlands is an absolutely idyllic small-town setting. It’s like something from another...

This week, you get three topics for the price of one. What makes for value? An article in the February 21 edition of The Boston Globe under the headline “Internet ad company stock gains 57%...

The longer I am involved with this industry the more aware I am of how critical the collective and individual morale of a firm’s employees is to its continued ability to function successfully. Let’s face...

I spend more of my billable time helping A/E/P and environmental consulting firms with their business planning than anything else. Most firm owners want to do more with their businesses, to be more successful. But...

One thing I have learned over the years is that how good something turns out depends on the sum total of many small decisions. Most of the time, as it relates to projects, it’s not...

Goodness, how times change. Can you imagine what your reaction would have been five, or even three years ago, if a management consultant advised you to get out of the environmental consulting business and move...

There is a lot of merger and acquisition activity today. It seems like just about everybody is looking to buy or merge with someone else. We’ve never seen a higher level of interest in acquisitions....

A few weeks ago, I went to Colorado and gave an all-day presentation on marketing at the management retreat of a rapidly growing environmental consulting firm. I thought I’d share with our readers what it...

Ever been house hunting? No matter what you can afford, it’s never enough. Especially with the appalling things some people will do to their homes. I’m not just talking about starter homes (here in Boston,...

On Monday, December 20, 1993, William Edwards Deming, the 93-year-old management guru of Total Quality Management (TQM) died in his sleep. A statistician with a doctorate in Physics from Yale, Deming was credited with engineering...

In any number of surveys conducted over the years on what demotivates professionals in the workplace, “not feeling in on things” always ranks at or near the top. By “demotivation,” we are referring to what...