The leadership challenge behind firm growth
By Michael Sanderson | Firms that want to grow must evolve leadership, systems, and culture or risk being outpaced and ultimately absorbed.
10 results found for “logic”
By Michael Sanderson | Firms that want to grow must evolve leadership, systems, and culture or risk being outpaced and ultimately absorbed.
By Kraig Kern | AEC firms excel at solving known problems, but creativity is what reveals the opportunities and risks no one sees.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Michael DiOrio | Modern AEC firms win by connecting specialized systems intelligently, choosing APIs or stored procedures based on performance, scalability, and integration needs.
By Greg Sepeda | To drive real accountability, leaders must pair logic with storytelling that engages emotions, creates ownership, and motivates lasting process adoption.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Dan Schwartz | Successful M&A communication is achieved through strategy, storytelling, and staying human in the face of complexity.
By Mercedez Thompson | As our industry and client expectations evolve, so must our strategies for winning complex, high-stakes project pursuits.
By Elizabeth Preston | Grammar rules are useful tools, but writers should prioritize clarity and reader engagement over strict adherence to them.
By Mark Zweig | We live in turbulent times, and you can never fully eliminate uncertainty – but there are several approaches you can employ to combat it.
By Mark Zweig | So many firm owners in our industry could do even better for their people and themselves, and build real value, if they were more entrepreneurial.
By Stjepan Mikulić | This approach ensures the foundation of change is built on a solid understanding of human behavior, enabling more sustainable firm-wide implementation.
By Kristin Kautz | AI needs effective onboarding and subsequent guidance, patience, and education in order for it to become a productive and valued “employee.”
By Mercedez Thompson | Proposals have adapted to a new way of reading, emphasizing concise, compelling headings to convey complex solutions and deliver winning messages.
By Jane Lawler Smith | AEC marketers must uphold communication standards, ensuring precision in language for clear, consistent, and defensible messaging.
By Jesse Fortune | Technology evolves quickly and it is imperative that AEC firms make smart decisions when selecting the software that powers project files, data storage, and financials.
By Janki DePalma | Having the ability to admit your own mistakes can be refreshingly liberating and lead to real growth and connection.
By Matt Verderamo | Talk to your employees about manipulation, get clear on your mission, and invest in marketing to transform your business from low-bid to negotiated work.
By Janki DePalma | It’s hard to shake off the feeling of being lazy, but it’s critical that we redefine our work-rest balance to enhance well-being and productivity.
David Bolt, president of GMB, discusses his extraordinary design career journey and creating a collaborative environment that fosters growth and embraces change.
By Mark Zweig | Things are only going to get more competitive, so it’s time to raise the bar with your marketing.
Zweig Group is the leading AEC Industry, advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic...
By Liisa Andreassen | President and CEO of McFarlane Architects, a dynamic architectural, planning, and interior design firm that provides innovative design solutions to its clients.
By Liisa Andreassen | President and CEO of Manhard Consulting (Lincolnshire, IL), a civil engineering and surveying firm serving public and private clients nationwide.
By Chad Clinehens | At this year’s ElevateAEC Conference, we’ll celebrate and show the world what a successful career in AEC looks like.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. - Domestic...
By Justin Smith | Training opportunities that use the best of both worlds – science and experience – will bring your firm to the next level.
By Aya Shitanishi & Megan Chang | A good project meeting is like a dinner party: You’re the host and it’s your job to make sure your guests have a great experience.
Domestic Transactions: Employee-owned professional engineering, environmental and surveying consulting firm, Haley Ward, Inc., (Brewer, ME) formerly CES, Inc. is announcing the acquisition of Whitman & Bingham Associates, LLC (Leominster, MA). Whitman & Bingham Associates is...
By Rob Hughes | Having a clear understanding of some key insurance concepts can help your firm navigate heightened requirements and hard insurance market conditions more effectively.
By Keyan Zandy | There are a lot of heroes in our companies, but some are less noticeable. Their successes are quieter and less dramatic, but no less valuable.
By Mark Zweig | There are many variables to consider when planning for an ownership transition in an AEC firm.
Domestic Transactions: Salas O'Brien (Santa Ana, CA) has acquired SIA Solutions, LLC (Houston, TX). SIA Solutions is a professional services engineering and consulting firm specializing in program and project specific solutions in Environmental Consulting and...
By Liisa Andreassen | President of raSmith (Brookfield, WI), a multi-disciplinary firm of civil engineers, structural engineers, land surveyors, development managers, landscape architects, and ecologists.
By Mark Zweig | The leadership abilities of you firm’s principals and managers will determine your collective success this year.
By Chad Clinehens | 2021 is looking to be a year of increasing freedom, control, and opportunity.
When you underestimate the proposal and fail to invest in its development, you risk losing money and wasting business development resources.
By Phil Keil | We can learn a lot about mission and vision through the context of some of America’s founding documents.
By Mark Zweig | “Being allowed to teach what I’ve learned about entrepreneurship and business to my students over my long career has been one of my greatest honors and privileges.”
Educating yourself about these biases as well as potential strategies for mitigation can help you avoid prejudice in your decision-making.
It’s our responsibility as AEC professionals, as well as citizens, to champion solutions to problems that affect our global and local communities.
By Mark Zweig | For many A/E firms, it is going to take a lot of tough decisions, hard work, mental intensity, and help from everyone in the firm to get through this situation intact.
By Jamie Claire Kiser | Addressing questions about the impact of COVID-19 through the lens of the Great Recession.
Understanding others will help you build the connections that will lead to success – in your professional and personal life.
Asking questions is a critical skill if you want to understand and anticipate your clients’ needs.
Good contracts can help, but timely and thorough reviews of shop drawings are, perhaps, the best defense.
To maximize outputs and outcomes, leaders need to become great managers of managers and together create “great jobs.”
There’s a push for architects and engineers to consider the safety of construction and maintenance workers when designing new structures.
A lot of AEC firms fall into the trap of neglecting their marketing departments because the work is not billable. Marketers need to fight back with consistent effort.
Being cautious and reasonable about your growth plans is a smarter move than filling seats just for the sake of beefing up the org chart.
“It’s a debate that’s been ongoing for years in our industry, thanks in no small part to the popularity of Good to Great, an academic study of huge, publicly-traded corporations and other organizations.”
President and CEO of CME (Hot Firm #36 for 2018), an engineering firm headquartered in Connecticut that refuses to be affordable and mediocre. By Liisa Andreassen Correspondent “If we cannot grow fast enough to provide...
By understanding the basics of performance-boosting behaviors, we can design a better approach to attract, develop, and retain top talent. Employee engagement is a powerful determinant of an organization’s success. Employee engagement is also central...
“Should one design their organization and then look for the right people to fill specific roles on the chart, or should the organization be designed around the people the firm already has on board?” An...
Diversity and inclusion are good for your bottom line. To get the right people, you have to cast your net in the right places, and jettison the bias. It’s alarming. According to 100 percent of...
Under the Accepted-Work Doctrine, contractors and designers are relieved of liability to injured third parties after a completed project goes back to the owner. The Accepted-Work Doctrine – also known as the Acceptance Doctrine, the...
It’s not always flattering, but hearing from those you work for and with, and acting on it, is key to improving your products and services. We’ve all become accustomed to, and maybe a little weary...
“Clients, co-workers, partners – they aren’t always completely forthright in their communications. Despite this fact, your success ultimately depends on understanding them.” If you work in an AEC firm as a leader or manager, it’s...
Everything feels different. Three weeks after the 2018 Hot Firm & A/E Industry Awards Conference in Dallas, our team is still on a high. Fueled by positive feedback, a wealth of exciting ideas for Las...
Jamie Claire, Zweig Group's director of consulting looks at valuation from a merger & acquisition perspective: EBITDA is the most common valuation metric in M&A, but I agree with Warren Buffett - “When CEOs tout...
President and CEO of BKF Engineers (Hot Firm #44 for 2016), a 415-person engineering firm based in Redwood City, California, with 13 offices primarily in Northern California. “It’s easy to get a job, but more...
One of the problems pretty much everyone in the A/E business has is finding enough people who can not only do their technical or design work but also can do the “business” aspects of our...
"Client satisfaction surveys" or "client perception studies" in the architecture, engineering, planning, and environmental consulting industry are about a lot more than putting a quick happiness rating on a client. When conducted correctly, these surveys...
After 37 years of working in one industry, you eventually become aware of just about every bit of what passes for “conventional wisdom” in this business. Some of it may seem logical on the surface...
Learning from external sources can be highly beneficial, but you must also master the art of blocking out the noise and staying the course. I have to admit it: I often feel like a fraud...
If improperly worded, they not only can shift significant risks, but do so in ways that leave design professionals exposed to potentially large claims. A critical component of effective risk management for design firms involves...
A command of soft skills is essential to delivering a project that’s on time, on budget, and with no surprises. If you’re in the business of infrastructure and you manage projects, staff, or both, you...
Dutch port city emerging from Amsterdam's shadow with eye-popping architecture, willingness to innovate, and a proposed Windwheel that just might change the world. By Richard Massey Managing Editor Of the world’s national brands, perhaps none...
Bells and whistles are nice, but when it comes time to write a winning proposal, a strong, focused message is still the way to go. In recent months I have seen a number of questions...
Mistakes happen, and to minimize them without demotivating your people, a measured response is critical. We had a situation this week – a headline had been added to my recent article on millennials in the...
If you are thinking about selling your firm, a front-end valuation is essential before heading to market. When we begin working with an M&A client on the selling side, one of the very first questions...
How we approach the decision process is as important as the decision itself. We all make dozens of decisions each day. Some are relatively simple, such as which shirt to wear in the morning. Others...
New Guidebook is a Revision to 2007’s ‘M&A Cookbook’ Fayetteville, AR; December 8, 2015 — Zweig Group – the architectural, engineering, planning and environmental consulting industry’s go-to resource for insight and advice – has released...
Leadership, accounting, rewards, and more contribute to an organizational culture of positivity and high morale. Great projects happen, and successful firms become even more so, when morale is high inside the firm. It’s one thing...
Here's another snip-it from the 2nd Edition of Successful Project Management by Ernest Burden. Many project managers are more comfortable with the technical side of the business. The marketing hat that firms are now asking...
Asking five questions can help competent men and women prioritize their endless workloads. When you look at those people working in A/E firms who seem to get a lot done, you find one of their...
Show paints difference between risk-takers and everyone else. Mark Zweig shares some additional food for thought. Watching “Shark Tank” episodes back-to-back last night was a great case study in the differences between entrepreneurs and most...
Which units are performing and which are not? Do a little research; allocate your investment appropriately. I'm all for holistic thinking – always have been. I’ve seen a lot of silly (make that stupid) stuff...
Mark Zweig offers six pointers that will help resolve conflict inside the company. Professional services firms such as architecture and engineering companies are owned and run by smart people. I’ve said it before – as...
No method of communication is perfect, but each is best for certain situations, Mark Zweig writes. As leaders and managers of A/E/P or environmental firms, we all share one thing: lack of time. We work...
Press Release: August 18, 2011 FAYETTEVILLE, AR (August 18, 2011) –Statistics from ZweigWhite’s 2011 Valuation Survey show a reduction in staff but a general holding of value for many sectors of the architecture, engineering, planning...
Breaking into new markets— you won’t find many more interesting (or timely) topics for those who run A/E and environmental consulting firms today. So many companies are either already attempting to or plotting to break...
Although it doesn’t happen to everyone who becomes a principal in an architecture, engineering, or planning firm, it happens to many of us. What I am speaking of is the dilemma one faces when you...
One decision I made recently in my redevelopment business was to start running it more like a “real” business. This may seem strange coming from me— we always tried very hard to practice what we...
I recently had the pleasure of serving as faculty advisor for three teams of students in a statewide business plan competition called The Arkansas Governor’s Cup. There were 42 very well-coached teams that submitted plans...
When it comes to predicting the future of a successful A/E or environmental enterprise of any sort, what’s more important— the market conditions, the passion of the individuals leading it, or the unity of those...
As usual, this year’s Zweig Letter Hot Firm Conference & Celebration in Boston drew a great crowd. We had the typical smiling, optimistic, high-growth A/E and environmental firm principals and managers in abundance and it...
Human resources people are big on job descriptions. I was never that fond of them because it seems that they can always be used against you somehow. Here are some examples: “I meet the requirements...
Turning around an A/E or environmental company that is not doing as well as it should be doing takes an artful leader (or bunch of leaders). If you take a closer look at these transformations,...
Let’s face it. The economy of the last couple of years has led to diminished expectations and in some cases, declining values, not just in our 401(k) plans and stock portfolios, but also in terms...
Right now, everyone seems to be interested in profits. 2001 shook owners and employees alike. And even though most firms had a decent year (but “decent” is not the same as “great”), most made about...
I read somewhere once that being in love is a mental illness. All logic goes out the window. Rationality does not prevail. The ugly can become beautiful. Suffering is tolerable. Sacrifices can be made. Walls...
I just read two articles written by management consulting firms that serve the design industry. Each of them staked out ridiculous positions. The first dealt with firm valuation and talked in circles about the difference...
I have had a chance to work with a great number of firm leaders over the years. Some were incredibly effective people. Some were incredibly ineffective, too. When you look at the characteristics of those...
He’s a really nice person, a “people person.” He’s someone who deeply cares about other people. He’s a really good listener. He’s someone the employees will confide in. Does this sound like the ideal human...
If you consider the truly successful people you know who own and manage A/E/P or environmental firms, I think you’ll find that they think differently from everybody else. They are irreverent. They defy logic. They...
Now’s the time of the year a lot of folks in the A/E/P business start to take a look at their business plan. Traditionally, there’s some discussion of what’s going on outside the firm that...
I like the fact that The Zweig Letter has an editorial point of view. So many newsletters for this industry and others are just compilations of other, previously published articles. Or, they are so white...
I’m convinced that it’s part of the job description for principals and managers of A/E/P and environmental consulting firms to keep reminding their employees and themselves why this is a great business to be in....
Although I don’t consider myself a member (honorary or otherwise) of the morality police, the latest presidential scandal got me thinking about morality and ethics. I’ll limit my political commentary to one statement: I think...
The longer I am involved with this industry the more aware I am of how critical the collective and individual morale of a firm’s employees is to its continued ability to function successfully. Let’s face...
At our new “Managing a Growing Firm” seminar series, which kicked off last week in Boston, a hard-driving CEO from a local area firm took exception to one of our recommendations on how to improve...
I spend more of my billable time helping A/E/P and environmental consulting firms with their business planning than anything else. Most firm owners want to do more with their businesses, to be more successful. But...
Goodness, how times change. Can you imagine what your reaction would have been five, or even three years ago, if a management consultant advised you to get out of the environmental consulting business and move...
There are a few firms out there that really have their act together when it comes to the finance and accounting function. But by and large, A/E/P and environmental consulting firms struggle with what should...
There are lots of different success formulas for A/E/P and environmental consulting firms. It’s always interesting to me when one of our consultants discovers that a company we are working with is successful in spite...
There is a lot of merger and acquisition activity today. It seems like just about everybody is looking to buy or merge with someone else. We’ve never seen a higher level of interest in acquisitions....
I gave a talk last week at a meeting one of our clients had for all their market sector leaders. This is a successful company that we do quite a bit of work for, and...
The experts will say “You have to learn to delegate if you are going to be an effective manager.” On this point, conventional wisdom is actually right. Delegation is critical to your ability to get...
Ask any president, CEO, managing principal, or managing partner if they really care about their A/E/P or environmental consulting firm, and they’d probably guffaw and come back with some sarcastic comment that might make you...
Have you seen the bumper sticker that says “Question Authority?” One thing is for sure— now’s the time to question conventional wisdom with respect to marketing A/E and environmental consulting services. Many of the experts...