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By Mark Zweig | Annual performance reviews fail AEC firms because real leadership requires continuous feedback, not once-a-year management theater.

By Duncan Robertson | Motivational leadership drives loyalty, ownership, and growth by connecting people’s individual goals to the firm’s larger purpose and vision.

By Chad Surprenant | A one-profit-center approach encourages teamwork across offices and disciplines, minimizing silos and supporting sustainable, firm-wide growth.

By Sarah R. Adams-Slominski | Step back and check in on how your employees are doing, learn what they care about, and discover what helps them stay engaged in their work.

By Liisa Andreassen | President of Southern Steel Engineers (Lexington, SC), a firm that provides state of the art engineering and analysis for structural steel projects.

By John Butt | The transition from being an individual contributor to a people leader is a significant milestone in a professional’s career – but it can also come with many challenges.

By Sarah R. Adams-Slominski | Team leaders can more effectively manage employees of all ages through strategic communication practices.

By Jeremy Clarke | Spot these devastating hires before they sabotage your team.

By Morgan Stinson | Failure at some level is inevitable – but how we respond to and manage that failure is what can set us apart.

By Kraig Kern | The line between persuasive marketing and over-promising can be particularly fine and fraught with potential hazards.

By Kyle Ahern | Best Firms invest in an employee-centric culture, organizational efficiency, and leadership development.

By Liisa Andreassen | Senior principal and president of 19six Architects (San Luis Obispo, CA), one of the oldest and most established architectural firms in California.

By Ezequiel Tovar | The four pillars of ownership transition strengthen your firm and provide a foundation for success.

By Jeff Sober | If you want to keep people at your firm long-term, it’s time to rethink traditional approaches to preventing turnover.

By Janki DePalma | Recognizing this bias helps managers and company leaders create spaces where everyone can thrive. 

By Keyan Zandy | It’s critical to take the time to develop your trust-building skills. You, your teams, and the projects you are all working on together will only benefit.

By Liisa Andreassen | CEO of MKSK, a collective of planners, urban designers, and landscape architects who are passionate about the interaction between people and place.

By Will Swearingen | If there are people with dominating or otherwise off-set personalities on your leadership team, it could be time for a change.

By Alan Lloyd | With all the discussion about the “great resignation,” why isn’t anyone talking about the employees that aren’t jumping ship?

By John Bray | There is no perfect buyer or seller in the marketplace, but how do you attract the best possible partner?

By Liisa Andreassen | President of Campos Engineering (Dallas, TX), an MEP engineering, testing, adjusting and balancing, and commissioning firm.

By Liisa Andreassen | Chief people officer at HEAPY (Dayton, OH), a nationally recognized leader in sustainable and resilient engineering design.

By Brian King | Firms with a strongly integrated multigenerational workforce will experience tremendous power and opportunity for success over the next number of years.

By Liisa Andreassen | CEO of Sasaki (Boston, MA), an interdisciplinary architecture, planning, landscape, and design firm with offices in the U.S. and China.

By Liisa Andreassen | President of Lawrence Group (St. Louis, MO), an integrated design, development, and construction firm using the power of people with great ideas to bring clients’ dreams to life.

By Frank Johnson | Be deliberate in identifying those who have the potential to grow into leadership roles, and help them develop the skill sets they need to be successful as future managers.

CEO of Olsson (Lincoln, NE), an employee owned 1,300-person firm that is working to leave the world better than they found it.

President and CEO of Primera (Chicago, IL), a mid-size, full-service, woman-owned engineering design and consulting firm.

By Mark Zweig | These six traits are most likely to lead to success and are absolute “musts” for whomever is the CEO of the firm.

President and CEO of RJN Group (Wheaton, IL), a firm that is passionate about the environment, committed to community, and devoted to the welfare of its employees.

As an accomplished speaker, consultant, trainer, and business coach, Wilburn helps professionals become better leaders, better communicators, and better people.

Implement these tips to decrease tension and drastically increase the utility of your feedback.

Exercise these 12 roles with care and you will be surprised by how many admire and understand why your firm has grown so successfully.

Connections across teams and offices increase employee engagement and performance, but the connections must be fostered.

President of Pond & Company, Inc. (Best Firm Multi-discipline #19 for 2018), a 550-person firm based in Atlanta with 25 offices in the U.S., Canada, Japan, and Spain. By Liisa Andreassen Correspondent “One of the...

The new generation brings a lot to the table, much of it good, so lighten up, be honest, and enjoy yourself as you roll up your sleeves and work. By 2020, nearly half (46 percent)...

If you lead an AEC firm, you have a lot of tough questions to ask yourself, and the answers aren’t always pretty. But ask and answer you must. In a romanticized view of the business...

Tribes provide compelling places for support, validation, and direction, but tribalism cannot be allowed to thwart a firm’s success. I chose psychology as a major in college because I thought it would help me understand...

There are a few ways to transition out of your firm. The internal transition is popular because it has great value and keeps the firm going. At some point in every A/E firm owner’s business...

Can strategic thinking be learned? Sure, if you know where to start and are mindful of the mileposts along the way. Halfway through a two-day strategic planning retreat, a senior leadership team member nervously pulled...

The rationalization process is all about determining what is working and what is not – especially with a sharp eye to the future. Most companies are doing very well these days and the effort to...

President of WestLAND Group, Inc. (Best Firm #41 Multi-discipline and Hot Firm #45 for 2017), a full-service civil engineering and land surveying firm based in Ontario, California. By Liisa Andreassen Correspondent “It’s important to identify...

Break free from immediate metrics and returns, because with marketing, the ROI could take months or even years to realize. Growing up in the ‘80s, the recent passing of George Michael brought a lot of...

The talent war is here. Building a bigger pipeline of leaders and doing it much earlier in their careers is critical if you want to win. We sometimes have too much tradition and are slow...

So you’re thinking about acquiring an A/E firm? You’ve got a lot of questions to ask yourself, and you need to have honest answers. In a recent article, I wrote about how important it was...

Growth is all but assured in a healthy market, but if a firm doesn’t watch out, it can grow helter-skelter to the point of extinction. Many firms are experiencing growth during this post-recession period and...

A command of soft skills is essential to delivering a project that’s on time, on budget, and with no surprises. If you’re in the business of infrastructure and you manage projects, staff, or both, you...

In a recent article, I wrote about how important it was to prepare your firm for sale even if you are not thinking about an external ownership transition. You can read that article here. This...

Letting go is hard to do, so when the time comes for a changing of the guard, it helps if the second tier is groomed, confident, and empowered. Much of our recent work has been...

Make your firm more valuable by making yourself irrelevant and surrounding yourself with leaders. Firms that command high market premiums are ones in which the owners are, in many ways, always seeking to become less...

Ten characteristics Mark Zweig has seen in high-flying AEC leaders. Thirty five years as a student of human behavior – all concentrated in one industry (the AEC world) – coupled with an incredible amount of...

Despite what the pundits say, Mark Zweig believes that magnetic leaders aren’t such a bad thing. "Charisma” – some people have it and some don’t. It has been defined as a special charm or appeal...

Press Release: July 26, 2011 FAYETTEVILLE, Ark. (July 26, 2011) – For many leaders in architecture, engineering, planning and environmental firms, a finance chief’s job goes beyond managing finances. When editors of The Zweig Letter...

I’m often asked two questions about leadership: 1. Are leaders born or made? 2. How did you become a leader? I believe everyone has the potential become a leader. Despite endless debate on the subject...

Many firms in the A/E/P or environmental business today have some sort of designated market leaders. Usually, there’s a new business plan and part of it requires a “realignment” to a more market-driven structure. Then,...

The older I get the more convinced I am that being a successful leader in a design firm is every bit as much an art as it is a science. You just can’t teach someone...

I have had a chance to work with a great number of firm leaders over the years. Some were incredibly effective people. Some were incredibly ineffective, too. When you look at the characteristics of those...