Better insight for better employee experience
By Shirley Che | Improving employee experience may be the AEC industry’s most important group project.
10 results found for “impression”
By Shirley Che | Improving employee experience may be the AEC industry’s most important group project.
By Kraig Kern | AEC firms excel at solving known problems, but creativity is what reveals the opportunities and risks no one sees.
By Morgan Stinson | AEC firms win when purpose, not profit, drives client experience.
By Julia Moroney | AEC firms must protect flexibility without sacrificing mentorship and visibility for young leaders.
By Tom Godin | In AEC M&A, the real risk isn’t finding deals; it’s being unprepared to integrate them.
By GinaRenee Autrey | AEC marketing doesn’t fail from lack of expertise – it fails when firms keep telling safe stories in increasingly noisy markets.
By Scott Butcher | Despite capacity challenges, AEC firms still rely on seller-doers because complex projects reward expertise at the first client interaction.
By Mark Zweig | Focus on these things to be more effective when it comes to raising standards for performance.
By Daryl Simons Jr. | Technology can enhance recruiting efficiency, but human connection, trust, and judgment will always define successful hiring.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Daryl Simons Jr. | Rethinking first impressions creates fairer decisions, stronger relationships, and lasting benefits for candidates and firms.
By Tiara Marcus | Great project delivery goes beyond efficiency, blending precision, clarity, and empathy to build trust and lasting client partnerships.
By Shelby Harvey | Encouraging curiosity at work turns tough questions into opportunities to build trust, share knowledge, and strengthen engagement.
By Hannah Miller | Great content builds trust by showcasing expertise, culture, and value, creating lasting impressions long before opportunities arise.
The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.
By Sara Grayum | In a world where perception drives engagement, the AEC industry is waking up to a new kind of visibility.
One of my all-time favorite Zweig Letter articles was written by no less than Mark Zweig himself, titled, “Frank Wouldn’t Be Happy.” The “Frank” in this case was Frank Lloyd Wright, and the article described...
By Jeremy Clarke | Handle hidden tension before it blows – eroding trust, culture, and leadership credibility.
By Mark Zweig | Many AEC firms claim high quality, but without consistent action those promises quickly become hollow words.
By Shirley Che | From fees to client care, lessons learned from a season of conferences highlight growth, adaptability, and connection.
By Mark Zweig | Practical career advice for new AEC graduates on landing a great job and accelerating early career success.
By Sara Parkman | The top 2025 Marketing Excellence Award winners share how strategy, authenticity, and collaboration drive real AEC marketing impact.
By Mark Zweig | Success comes from bold, consistent marketing efforts that push visibility, build trust, and attract high-quality clients.
Entries are now open for Zweig Group’s 2026 awards program. For more than 25 years, these awards have recognized the firms, teams, and individuals raising the bar in the AEC industry. Think your firm has...
By Marcía Alvarado | From the court to the C-suite, female athletes bring discipline, drive, and dynamic leadership to the AEC industry.
By Mark Zweig | Embracing curiosity, open-mindedness, and positive thinking leads to personal growth, stronger connections, and greater success in life and business.
By Mark Zweig | If you want the best people, you have to sell – the company, the role, and the location – and move fast when you get a good one!
Join us as Justin Smith moderates a panel of esteemed experts, including Aaron Lauinger, Tiara Marcus, and Brian Sielaff, representing firms excelling in client engagement, project leadership, and culture protection.
By Mark Zweig | These four things are beyond essential if you are serious about building an enduring organization that will evolve over time.
By Mailena Urso | Zweig Group’s Marketing Excellence Awards showcase top creative campaigns that elevate AEC industry branding.
By Harry Hawkins | Networking’s enduring value lies in fostering genuine connections, enhancing career paths, and cultivating meaningful, human-centric relationships.
By Mark Zweig | Here are some ways your CEO could be even more helpful to your company than they already are.
By Janki DePalma | Late bloomers gain wisdom, resilience, and unique insights, proving there’s no fixed timeline for achievement.
By Ben Abelman | Can artificial intelligence offer a solution to make zoning more rational and reasonable?
"You really need to work on building your network and working your network because you never know what kind of doors are going to be open for you." - Josh Fowler About the Show Josh...
By Kevin Brown | Five resume red flags to help AEC firm recruiters identify and set apart the best applicants from the rest.
Zweig Group announces its client The HFW Companies has finalized yet another new strategic growth partnership in 2024, this time with Dallas, Texas-based civil engineering firm KFM.
Zweig Group announces its client RTM Engineering Consultants has recently merged with BG Buildingworks.
By Mark Zweig | We all need new challenges, variety in our daily routines, and to see tangible results from our efforts to be fulfilled.
By Liisa Andreassen | CEO of Kaas Wilson Architects (Bloomington, MN), an architecture and interior design firm specializing in all types of multi-family housing.
By Mark Zweig | If you take an honest look at people who are really good project managers, you’ll find they have some specific personality traits and abilities that lead to their success.
By Florencia Kratsman | Businesses must embrace sustainable interior design, prioritizing eco-friendly materials, longevity, and heritage to mitigate environmental impact and meet consumer demands.
This report details some of the biggest trends and movements regarding M&A activity in the AEC industry as of the end of 2023.
By Keith Sequeira | Those who, adapt, organize and pioneer new workflows will excel in this new era of possibilities.
By Jesse Sievers | Enhance recruitment by focusing on individual connections, forming partnerships with diverse institutions, and building robust internship programs.
By Leslie Jenkins | Instead of trying to impress potential clients, focus on emotional intelligence, really listening, and creating relationships built on common goals and trust.
By Liisa Andreassen | Senior principal and president of 19six Architects (San Luis Obispo, CA), one of the oldest and most established architectural firms in California.
By Luci Hogue | Whether you love your job and want to get to the next level or if you’re feeling unsatisfied in your current position, these tips may help gain perspective.
By Paul David | Boost your staffing by training your interns from day one to become some of your best employees.
By Keyan Zandy | Traditional construction practices pit trade partners against each other; adopting a collaborative team approach can enhance outcomes.
Zweig Group announces the release of the highly-anticipated 2023 Information Technology Report of AEC Firms. Representing a comprehensive comparison between 2019 and 2023, this report offers a striking snapshot of the industry's technological evolution from pre-pandemic...
By Karne Newburn | Office space allows you to establish your presence with clients and staff by physically being there for them and by providing the tools necessary to stay connected in a virtual environment.
Zweig Group client McCoy Collaborative Preservation Architecture has joined TreanorHL’s Historic Preservation studio.
By Lindsay Young | We need to be more intentional about prioritizing communication, appreciation, and understanding to enhance customer service.
By Liisa Andreassen | President of Michael Graves Architecture, an innovative architecture and design company that provide services around the world for clients in multiple industries.
Zweig Group is delighted to announce the promotion of Katelynn Santiago to the position of Senior Design Manager. In this role, Katelynn will spearhead the company's design team, oversee the management of marketing and creative requests, and...
Zweig Group’s client, RTM Engineering Consultants, has recently merged with J&M Engineering.
By Janki DePalma | Recognizing this bias helps managers and company leaders create spaces where everyone can thrive.
Zweig Group – the leading research, publishing, and advisory services resource for firms in the AEC industry – served as an intermediary for The HFW Companies.
Zweig Group – the leading research, publishing, and advisory services resource for firms in the AEC industry – advised Vierbicher through the acquisition process.
By Liisa Andreassen | President and CEO of McFarlane Architects, a dynamic architectural, planning, and interior design firm that provides innovative design solutions to its clients.
By Adrian De la Garza | In 2022, mergers and acquisitions continued to flourish as a growth strategy throughout the AEC industry.
By Liisa Andreassen | Co-president and CEO of DB Sterlin Consultants, Inc., a 100 percent minority-owned firm comprised of professional engineers, architects, planners, and surveyors.
By Liisa Andreassen | Principal at Derck & Edson (Lititz, PA), a planning and design firm that shapes the natural and built environment in innovative and functional ways.
By Kevin Bertrand | Strong connections lead to strong communications and successful outcomes, so it’s important that we listen, understand, and respond in ways that are supportive.
By Mitch Fortner | To be effective over the long-term for an organization, our personal ambition must be grounded in mutual respect, collaborative teamwork, and integrity.
By Mark Zweig | While you undoubtedly have other responsibilities, one of your primary roles as a leader is assembling, maintaining, and motivating your team.
By Liisa Andreassen | CEO of MKSK, a collective of planners, urban designers, and landscape architects who are passionate about the interaction between people and place.
By Katie Batill-Bigler | Delegating demonstrates a strong sense of organization, self-confidence, and trust in your team – while also allowing opportunities for your team to grow.
By Jane Lawler Smith | If it doesn’t support the mission of your firm, enhance your brand story, and provide relatable value to the recipient, it might be time to rethink spending money on it at all.
By Mark | If your project managers did these six things consistently, your projects and your firm would be more successful.
By Will Swearingen | If there are people with dominating or otherwise off-set personalities on your leadership team, it could be time for a change.
By Lindsay Young | Knowing what people really think will help you grow your business and serve your clients even better than you already do.
By Leo MacLeod | Email is a great tool, but if it’s not managed efficiently, it can dominate our day and rob precious time from getting work done.
By Ernesto Aguilar | Achieving rapid expansion through both organic and inorganic growth while maintaining a strong, employee-centric culture.
By Christina Zweig Niehues | Zweig Group’s 2022 Marketing Excellence Award Winners have created some outstanding marketing campaigns, displaying incredible imagination and creativity.
By Kyle Ahern | Best Firms To Work For and Hot Firms continue to distinguish themselves in a highly competitive industry.
By Derek Clyburn | AEC firms and the industry as a whole should be communicating the value we provide at every level of interaction and throughout the design process.
By Liisa Andreassen | Zweig Group’s 2021 Jerry Allen Courage in Leadership Award winner on being nominated and what it meant to win the prestigious award.
By Mark Zweig | These are “the good old days,” so don’t take anything for granted and find something to enjoy in even the most mundane aspects of life.
By Jane Lawler Smith | Over time, evolving client needs and approaches could erode your marketing foundation. Take the time to shore up your foundation before it crumbles entirely.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...
By Julia DeFrances | With the right tools and some best practices, anyone can create a persuasive and compelling proposal.
Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...
By Mark Zweig | Just like any professional sports team, your firm is made or broken based on how effective you are at recruiting talent.
Zweig Group, a full-service AEC management advisory firm, announced its client TowerPinkster merged with Kovert Hawkins Architects in October 2021 to create a stronger and more geographically diverse design firm. Together, the firms boast nearly...
By Matt Hoying | Implementing strategies to enhance collaboration can lead to better projects, better productivity, and better profits.
By Liisa Andreassen | President at FitzGerald (Chicago, IL), a nationally recognized architecture firm with roots dating back more than 100 years.
By Bill Fox | Knowing your clients and finding out how you can solve their problems is key to building long-lasting, profitable relationships.
By Mercedez Thompson | While weak language can dilute your message, assertive language fosters attentiveness, boosts credibility, and increases authority.
By Mark Zweig | If you feel your like you’re losing control and you don’t know how you can accomplish all you want to, you could benefit from establishing a routine.
AUSTIN – (May 3, 2021) — STG Design, an integrated architecture, interiors, and planning firm transforming businesses through design, announced that Sandra M. Parét (AIA, IIDA) has been named Chief Executive Officer for the firm,...
By Chad Clinehens | Let’s take all the support we’ve been unable to show over the past year and fire up businesses impacted by COVID.
By Liisa Andreassen | President and CEO of Fuss & O’Neill (Manchester, CT), a company that – since its founding in 1924 – has grown to include 10 regional offices, one LLC, and more than...
By Mark Zweig | There are many ways to show courage, and Jerry Allen showed real courage in his willingness to confront every single obstacle in his life.
By Mercedez Thompson | Create client-focused cover letters that build trust, provide clear client benefits, and connect to your client’s broader goals or vision.
By Liisa Andreassen | President and founder of PaleoWest, a heritage consulting firm that guides clients’ projects through regulatory challenges posed by prehistoric, historic, and paleontological resources.
By Phil Keil | Decentralization of structure within our firms allows for a more agile, adaptable, and unified organization.
By Chad Coldiron | Practice becoming a better communicator, and you’ll build better rapport and credibility with clients, colleagues, and just about everyone else.
The texture of varying beliefs, values, and backgrounds inform how we see the world, and are at the very core of our ability to serve our clients and community.
Chairman and CEO of Nabholz (Conway, AR), a 1,200 person multi-discipline, employee-owned firms whose name has been synonymous with integrity since its founding in 1949.
Make a great first impression, showcase your experience and expertise, and stand out as a top architect in your market.
By Kyle Ahern | The impressive data collected from Zweig Group’s Best Firms To Work For and Hot Firms continues to provide valuable insight into the AEC industry.
By Mark Zweig | Firms seem to be doing better than most anyone would have predicted when everything had to shut down in March. Why is that?
Educating yourself about these biases as well as potential strategies for mitigation can help you avoid prejudice in your decision-making.
President and CEO of Wallace Engineering (Tulsa, OK), a structural and civil engineering consulting firm that believes in being active citizens, in both our profession and communities.
Many people can be apprehensive when faced with new technology. It’s important to address their fears and to have a plan for successful implementation.
Sadly, fewer and fewer of us are interested in developing writing, speaking, or other communication skills as a significant professional goal.
Mid-Atlantic firm O’Donnell & Naccarato adds Indiana office through merger with Carmel-based McComas Engineering. O’Donnell & Naccarato has merged operations with structural engineering firm McComas Engineering. With four offices in the Mid-Atlantic region, this merger...
By Kyle Ahern | Data collected from Best Firms To Work For and Hot Firms continues to provide valuable insight into the AEC industry.
“We invite you to celebrate the industry while learning from its best-performing firms and leaders.”
President of JBCI, a small, but venerable, repair and restoration firm based in Philadelphia.
“Always be recruiting! That has to be the mantra for anyone who’s an owner or manager in an AEC firm today because finding people is crucial to your growth.”
As firms suffer from a shortage of experienced design and construction professionals, the industry finds itself in the middle of a talent war.
Firm managers run a production process. If the deliverables get out the door, great. If not, cash flow – and company value – could be harmed. Over my career, I have had some disappointed clients....
By John Bray | It’s easy to send texts and emails, but to make a great and lasting impression, frequent phone calls throughout your network are essential.
Your clients have definite ideas about what your firm is and isn’t, but if you don’t take the time to ask, you’ll never know what they’re thinking. Perception is reality. Do you know how clients...
If your firm makes a sincere effort to learn, teach, develop, innovate, and improve, old and new hires alike will notice. As president of a 400-person design firm, one of my favorite activities is one-on-one...
By Edward Friedrichs | The things we need to do to be great leaders are right in front of us, but we must also be deliberately consistent.
If you request even a minute of precious time to meet with your firm’s leader, make sure you don’t waste the moment. If there is one thing I have learned growing up in an increasingly...
Let’s face it. While there certainly has been an increase over the years in the number of architects, engineers, and other design professionals who have had formal business education, the solid majority of firm owners...
By Kyle Ahern | This year’s group of Best and Hot Firms provides a treasure trove of information across thousands of data points, from employees up to the C-suite.
The collective achievement of any given AEC firm is oftentimes shared only with prospective clients during the proposal process, and that’s a lost opportunity. Every few years, I find myself working closely with our corporate...
A failed leadership transition can destroy a brand. Take plenty of time, focus on the company, and beware of politics and interpersonal conflict. Several years ago I visited the church I grew up in and...
It might be a blunt mantra but it has a broad application across all facets of life and work, including the AEC industry. We all have leaders and figures in our lives who leave an...
President and CEO of SEPI Engineering & Construction, Inc. (Hot Firm #74 for 2017), a 350-person firm based in Raleigh, North Carolina. By Liisa Andreassen Correspondent “People need to feel like their work life is...
Sharing something personal about your history is a great way to connect with a selection panel – and, of course, to win work. Making a strong first impression and connecting with the selection panel are...
Zweig Group has announced the 2018 Hot Firm List, a prestigious list honoring the fastest growing firms in the architecture, engineering, and environmental consulting (AEC) industry. Firms are ranked on three-year growth in revenue, by...
While clients want to be in the hands of an expert, they also want that expert to care deeply about the success of their project. A best practice in business development/project initiation that you can...
At some point most of us in the A/E business come to realize that “close” only counts in horseshoes and hand grenades. That certainly applies to winning projects that you go after! I’ve worked on...
Joining three other firms, ATI Architects + Engineers merges with the Planning Architecture Engineering Alliance. Working on the seller side of the deal, Zweig Group, a full-service AE consultancy based in Fayetteville, AR., represented California-based...
Do you have a job interview on the near horizon? If so, do your research, stay on topic, and don’t forget to wear a nice pair of shoes. A close architect friend of mine recently...
Keeping up with the latest and greatest in marketing is tough, but it’s easy to see what techniques need to be left behind. If you’re still doing the same kind of marketing you were doing...
There’s plenty of excuses as to why you won’t bring one of your rising stars to meetings with clients, and none of them are good. The best training is experiential. Take your rising stars to...
BIG RED DOG acquires $1.4M structural engineering design firm, MSP Engineering Group Austin-based BIG RED DOG Engineering and Consulting recently announced the acquisition of MSP Engineering Group, PLLC. Named an Inc. 5000 fastest-growing private firm...
BIG RED DOG acquires $1.4M structural engineering design firm, MSP Engineering Group Austin-based BIG RED DOG Engineering and Consulting recently announced the acquisition of MSP Engineering Group, PLLC. Named an Inc. 5000 fastest-growing private firm...
You go to so much trouble to find the right person for your critical job opening. Sometimes, the process takes months. The higher level the job, the longer it takes to fill. Everyone is busy....
You might think about ditching the fancy slideshow in favor of something much more engaging and authentic – the story of your firm and its people! We’ve all been there; the highly anticipated meeting with...
Do you want to win a project, identify a new service offering, or attract a new employee? Pick the right medium and have at it! Humans have been communicating through stories for more than 25,000...
All of us have a story to tell, so don’t shy away from it in your professional life. It could be the key ingredient for your firm’s success. Everyone loves a good story. That’s why...
There’s three horses you need to ride if you are going to win the race, so saddle up with Facebook, Twitter, and a killer website. It’s time to roll up your sleeves. In this installment...
Good old American ingenuity is what we need to save the planet, not a cumbersome set of rules and regulations. A great deal has been written, and there has been significant handwringing, about America backing...
President and CEO of Milhouse Engineering & Construction (Hot Firm #50 for 2017), a 180-person firm based in Chicago. By Liisa Andreassen Correspondent “Engineers aren’t usually braggadocios,” Milhouse says. “We’re just not good at it....
In this episode of the podcast, Randy Wilburn speaks with Brenden Sherrer, an M&A consultant with Zweig Group. They covered a number of topics, including Sherrer’s experience after joining Zweig Group and the overall view...
Generational ownership and leadership transitions pose unique challenges. Anyone you promote to the highest level must be cut from the right cloth. The statistics bear repeating: Most professional services firms are aging at the top....
When it comes to large projects that affect a lot of people, a multi-pronged communications effort is the best way to bring stakeholders together. When planning regional infrastructure projects, getting the right amount of engagement...
If it flies, floats, or cruises the corridors of your local warehouse, you can get it in an autonomous variety – and that’s just the tip of the iceberg. I’m a pretty tech savvy guy...
There’s a critical set of benchmarks you need to measure so you’ll know what works, what doesn’t, and how to be more effective. Zweig Group’s 2016 Marketing Survey found that 27 percent of A/E/P and...
They count, and they need to be made across numerous fronts if you want to get your foot in the door with a new client. As the saying goes, first impressions count. Although much of...
FAYETTEVILLE, Ark. (May 18, 2017) – Zweig Group is proud to announce the release of the 2017 Best Firms To Work For Awards, a prestigious ranking honoring the creation of outstanding workplaces at architecture, landscape...
Firms that prepare together find that the investment in time and resources equates to project wins and good relationships. Teaming with other AEC firms is a common strategy to win work that requires different types...
They wreck the recruiting process, and a lot of them want a great offer to use as leverage for a raise where they already work. Remember how recruiters used to sneak up and wow candidates...
Open book management is a big card to play, but it puts everyone on your team at the table, and that’s where you want them to be. One of the trendier ideas in management consulting...
Book about elevating sustainability as a national strategic imperative is an impressive guide on how the US can shape a prosperous future. My daughter was at a sustainability conference in Santa Clara, California recently. She...
As social media continues to change, so too does the way it affects the A/E industry. Stay in touch with the times or get left behind. Architecture, engineering, planning, and environmental consulting firms appear to...
People always laugh over here at Zweig Group when I launch into a tirade about a guy who worked for us long ago. This fellow was a consultant – an engineer with an MBA –...
If your firm is small but you want it to be big, don’t be afraid, just hold onto your values as you also accept inevitable changes. A company’s growth directly correlates with the company’s culture....
Make your marketing count. Here are seven marketing metrics you need to be tracking. Revenue/Sales goals: While not exactly a measure of your firm’s marketing success, revenue or sales goals should be the cornerstone of...
Should you buy a firm or sell yours? That’s the question, and regardless of the answer, there’s a lot that goes into a successful merger or acquisition. In the ever-evolving AEC industry, both large and...
HELIX CEO Michael Schwerin headed into the New Year with double-digit profits and a strong book-to-bill ratio. By Liisa Andreassen Correspondent In 2001, Michael Schwerin started as an assistant environmental planning group manager with HELIX...
Over the years, we have developed work styles that are not good for our physical, mental, or emotional health, but that can be changed. Taking these tips to heart can really change the health of...
Hiring good people isn’t easy, and hanging onto them is just as difficult. When you find the right person, offer an excellent benefits package. By Gale Associates Inc. Best Firm #4 Multidiscipline for 2016 Recruitment...
Move forward in 2017 with Zweig Group seminars across a range of essentials – business development, project management, marketing, and more. For a short while during my undergraduate years, I majored in management. After a...
If you think there’s too much recruiting, then you probably don’t realize there is no ‘season,’ but an unending grind. There is no preseason or final game for recruiting. A/E firms that don’t understand the...
Historic overhaul of outdated, overcrowded transit center in Manhattan is on New York Gov. Andrew Cuomo's to-do list. By Richard Massey Managing Editor One of the largest infrastructure projects in the United States begins in...
In decline since 1950, the city is finally reversing its downward trend, and architects and engineers are taking part in the recovery. By Richard Massey Managing Editor When architect Michael Tunkey graduated from his hometown...
Did your interns live the dream? If so, great, but if not, it might be time to retool your program by taking these six simple steps. As a communications major with an interest in broadcast...
The act of priming your business for market increases its value, and helps you embrace an assortment of challenges and opportunities. I know what you’re thinking because I hear it all the time. “I’m not...
Billion-dollar redevelopment of the Nashville International Airport a boon not just for the city, but for the A/E/P firms handling the project. By Richard Massey Managing Editor Faced with unprecedented traffic that is only expected...
The market in lighthouses is limited, but due to the history of the structures, the challenges of renovation, and the romantic locations, there’s plenty of takers. By Richard Massey Managing Editor The market in historic...
Sonia A. Martinez, Chief Financial Officer of BCC Engineering, Inc. a Miami, Florida based engineering firm, is named as the 2016 recipient of Zweig Group’s Jerry Allen Courage in Leadership Award. When Martinez first joined...
When J. Peter Devereaux joined the Detroit-based firm in 1985, there were nine employees. Today, Harley Ellis Devereaux (Hot Firm #23 for 2016) has 324 employees and has undergone a series of evolutions. After working...
Subscribe to The Zweig Letter for free to receive business management advice from industry experts to your inbox every week! If successful people accomplish 20 times what average people do, unusually successful people accomplish 20 times what successful...
If your content is consistently valuable, potential clients might give up their personal information to have it, and chose your firm over others when it’s time to close the deal. Are you lost in marketing...
Here are nine tips on how to be successful in the A/E/P business. Hint, most of these tips are not specific to the A/E/P business. I have the honor of being a guest lecturer once...
When positioning your firm for a potential sale, you should be prepared to talk about all facets of the organization, not just the C-suite. As an M&A consultant, I come into contact with sellers of...
“I’m not ready to sell my business,” “I am not ready to retire,” or “business is too good right now for me to sell” are all statements you might be thinking right now, but there...
Troublemakers within a firm can do a lot of damage, especially if they are tolerated. Every firm has these people to some degree. The naysayers, the skeptics, and the gossips. These people are holding back...
CMTA Inc. is increasing its presence in the Washington, D.C. Metro area via a merger with TMR Engineering (Arlington, Virginia). The transaction was facilitated by Zweig Group and closed on January 1, 2016. Zweig Group...
Here are a few tips on ensuring that potential employees accept your job offer, and have a back-up in case they don’t. It’s a big problem today. You go through a long search process, interviewing...
Bill Murphey has joined Zweig Group as the new director of education. This new role will strategically expand Zweig Group’s seminars, webinars, and other forms of education. Additionally, Murphey brings experience that will aid Zweig...
FAYETTEVILLE, Ark. (Sept. 18, 2015) – Bill Murphey has joined Zweig Group as the new director of education. This new role will strategically expand Zweig Group’s seminars, webinars, and other forms of education. Additionally, Murphey...
AC Martin (Los Angeles, CA), an 85-person architecture firm, is the fourth place winner in the Online Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for its new website. The AC Martin team wanted...
Being human, we all have opportunities to learn (and re-learn) valuable truths for dealing with others. You’re never too old to learn, if you keep your mind open to it. I have found over the...
This is part one of a two-part series on the acquisition process, written by Jamie Claire Kiser, Director of M&A Services, and Ryan Renard, Financial Analyst/Consultant. Part one focuses on the search phase of an...
Build a better, more sustainable company with these suggestions from Mark Zweig. 2015 is shaping up to be a FANTASTIC year for firms in this business. It’s really fun to see how many firms are...
Mark Zweig offers remembrance on passing of dear friend and firm leader Joe Lalli. We lost a great leader, design professional, and friend with the passing Joseph J. “Joe” Lalli, FASLA, in Fort Lauderdale on...
Mark Zweig provides 10 tips how to treat potential new employees right. One of the things we do at ZweigWhite is a limited amount of executive search consulting. Most people don’t really understand that. They...
FAYETTEVILLE, Ark. (Jul. 14, 2014) –Zweig Group today announced the 2014 Hot Firm List, an exclusive ranking of the fastest growing firms in the A/E/P and environmental consulting industry. This list represents a look at...
Recruiting may not be immediately seen as a great branding tool, but it is. I’ll bet you never imagined your recruiting process could be an important brand-building tool for your firm. How can that be?...
Having it is one thing; using it is another. Over the years we’ve received several inquiries for off the shelf QA/QC (quality assurance and quality control) plans and manuals – typically prompted by requirements in...
Several things happen when a new person joins your firm. Don’t scare them away. This term seems to have come into popular usage among HR folks lately, referring to how a firm brings a person...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 999 Originally published 3/18/2013 If you have rosy outlooks on profitability, marketing, proposals, and backlogs it’s time to clean up your numbers. A/E/P...
This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 998 Originally published 3/11/2013 Three lessons the design industry can learn from a successful auto dealership. I feel fortunate to be a consultant...
By Christine Brack Principal, Business Planning Consulting ZweigWhite Our Best Firms To Work For Summit, held in San Diego in late September, celebrated the firms with the best work environments, commitment to strong values, dedication...
Press Release: October 28, 2011 FAYETTEVILLE, Ark. (October 28, 2011) – To recognize philanthropic efforts and acknowledge those in the A/E industry who are making a difference for the greater good, ZweigWhite and Deltek, Inc....
By Jeremy Clarke Getting top talent is still a critical priority… even in this economic environment. How so? Well, because business needs are still evolving, and employee turnover is still an unavoidable reality. All of...
Press Release: Sept. 9, 2011 FAYETTEVILLE, Ark. (Sept. 9, 2011) – In recognition of exceptional marketing efforts of architecture, engineering, planning, and environmental consulting firms in the United States and Canada, ZweigWhite announces the winners...
As someone who teaches entrepreneurship in The Sam M. Walton College of Business at the University of Arkansas, one of my responsibilities is to mentor students who enter business plan competitions. In these competitions, students...
One of the keys to success in business— all types of business, not just the A/E/P and environmental business— is practicing common courtesies (or perhaps they should be called not-so-common courtesies?). Architects, engineers, and scientists...
Sometimes I think people in our business forget that the culture of the organization guides the behavior of its members. Sure— you can always have a bad apple who exhibits some crazy or bad behavior....
No movie was better than “Wall Street” at capturing the spirit of the go-go 80s. Michael Douglas played the role of Gordon Gekko, a charismatic “rock star” investment banker who gave a speech on the...
It’s pretty well accepted by most firm owners that if you want to be successful in the A/E/P or environmental business, you MUST keep the good clients you have. No one’s marketing is so good...
I just got back from the ninth annual Zweig Letter Hot Firm Conference and Awards Celebration, held in Chicago this year. It was, as it always is, a great event filled with optimistic people— something...
It seems like yesterday that I was “the young guy.” And that’s the last thing I wanted to be. I always tried hard to look and seem older than I really was so people would...
There’s an interesting article in the latest issue of Inc Magazine on PR firms that get paid only when they get results for their clients— results being a press mention in the local paper, a...
We’ve been at this business for some time now— and have worked with hundreds of A/E/P and environmental firms whose principals wanted to sell. Unfortunately, we can’t help all of them— just those who will...
Being the leader of a Zweig Letter Hot Firm isn’t for everyone. Believe me, I know plenty of these characters personally (and they are “characters!”), and while they come from many different age groups, racial...
If you watch reality TV at all, you’ve probably heard the new word. It’s “pop.” Everything is supposed to do it— and you, as the orchestrator of change— are supposed to make it happen. The...
When you talk with those folks who have really “made it” in this business, i.e., successful principals in successful A/E and environmental firms, they will usually tell you that being able to write was critical...
Architects, engineers, and planners are always talking about what they will do to keep their clients happy. In marketing meetings, repeat business statistics of 80% or better are bandied about with pride, and chests are...
I’ve said it before. The standards— what we expect— from people who are supposed to sell the work to keep our staffs busy in our A/E and environmental firms— are woefully low. Forty calls a...
It just doesn’t matter what type of business one talks about. Whether you are a housepainter, you sell window blinds, or you are in the architecture, engineering, or environmental consulting business— ALL of your clients,...
When I first got out of graduate school with my MBA back in 1980, I went to work for a consulting/recruiting firm in St. Louis that specialized in serving the construction and real estate development...
When we remade our Revolutionary Marketing newsletter into The Zweig A/E Marketing Letter, we had a simple idea. Cut the theory and direct the focus of our efforts to implementation. What can firms DO differently...
Last week, I took my oldest daughter Christy (she’s a high school junior) and one of her friends on a day of college tours. We went to three schools and took the guided tour at...
Paul Weir, president and CEO of Weir-Sofein Architects and Engineers in Albany, New York, had a problem. He and his primary business partner, Wolfgang Sofein, usually saw eye-to-eye. There was a long history of mutual...
It is so valuable… being THE place to work. What I mean by THE place is the firm that everyone wants to work at. It is the cool place, the desirable place to be, the...
Conventional wisdom and a course in marketing will tell you that any business— especially a professional service business— must have close relationships with clients IF the firm wants to keep those clients and get as...
Spring has sprung and we are now into summer. And while some firms are having record years, more companies are not doing so great. This has resulted in diminished expectations for the owners and employees...
Though it happens on occasion, rarely do I work with the top management of a design or environmental firm who will come right out and say, “We don’t want to grow.” Most at least pay...
I paid a visit recently to one of the CEOs whose firm is at the top of The Zweig Letter Hot Firm List. His firm is big, and they basically do everything for everyone (you...
Robert stompeas felt good. he felt really good. There was a heck of a lot of satisfaction that came from having a great year when so many other firms were having a lousy one. Nautso-Lethargi...
One of the best benefits of working at ZweigWhite is the free food and drink we get. We give everyone whatever they want as long as you can store it in a cabinet or a...
I came away from our first-ever Hot Firm conference held last week in Cambridge, Massachusetts, as impressed as I could be. Not only did our conference planning staff do a first-class job in terms of...
When it comes to leadership, there are many different paths that lead to the same destination. Attila the Hun, Moses, Jesus Christ, Mohammed, Tom Peters, and even our kindergarten teachers can all be pointed to...
I just got back from a 1,720-mile motorcycle trip with my wife on our new Kawasaki ZG1000 sport touring bike. It was fantastic! We went up the coast of Maine from Kennebunkport to Bar Harbor....
I have always been interested in design and construction. When I was as young as seven years old, I was drawing up floor plans for houses on graph paper and building them with my Legos....
“What goes around comes around.” “The harder I work, the luckier I get.” “You reap what you sow.” “To get love, you need to give love.” These adages (and many more) all reinforce the thinking...
Set to music from The Beverly Hillbillies: Let me tell a little story about a man named Jed, a poor engineer, barely kept his family fed. And then one day when designing to buy food,...
Everything I need to know was not taught in kindergarten! In growing our own business and working with hundreds of firms over the years to help them grow theirs, I feel like I have learned...
Any business, particularly A/E/P and environmental consulting firms, better be concerned about how to keep current clients happy and satisfied. The reason is simple— getting new clients is expensive, and if you have to constantly...
Most A/E/P and environmental firms send their people to conferences. Whether it’s the annual event of a “peer” organization such as the AIA, ACEC, or NSPE, or a “client” organization such as the Building Owners...
From my experience, I’d say that most owners and managers of A/E/P and environmental firms have forgotten that recruiting is selling. Instead of trying to create the best impression they can on every person who...
We went to Scottsdale, Arizona, on a family vacation last week. Of course, we did the usual tourist stuff. We visited Montezuma’s Castle near Sedona and rode the stagecoach at Rawhide, the quintessential tacky tourist...
Every once in awhile I feel compelled to unload a few disconnected thoughts that might be of value to our readers. This is one of those times: Company cars: When it comes to picking company...
We hear it a lot these days: “We can’t compete with the five-man firm across town— they’ll do the job for half what we charge,” or, “How can a big firm like ZH43C do that...
From all we see and hear through our “catbird seat” at ZW&A, it seems to me that many of the professionals out there in our industry have forgotten what their role is in the building...
One of the great things about the A/E/P and environmental consulting business is that it always provides you with a challenge. Right now, many firms are feeling particularly stressed— with a higher than normal workload,...
We’ve all experienced the joy of doing business with a company that acts as if their people like serving you. It really is a great feeling. Most of the time, it happens with businesses like...
It has been said that the only thing an A/E/P or environmental firm can do in a presentation is “not lose the job”— meaning that the selection decisions are made before presentation time, and can...
Most of us in A/E/P or environmental consulting firms who are at project manager level or higher must travel occasionally. The probability that you will have to travel increases the larger your firm is, the...
Anyone who knows me will tell you that I’m not the sentimental type. But I must say— I love the people who work here. I love them because they work so hard, they never complain,...
This year’s Professional Services Management Association (PSMA) National Convention was held in St. Paul last week. (I keep wanting to say “Minneapolis,” but St. Paulians are sensitive about that). Ed Vick, president of PSMA (Charlotte,...
I’ve always been a student of human interaction. So when I hear someone say of another person in a derogatory tone, “That Wilson sure has a big ego,” I immediately ask myself “Who is this...
Throughout my working career, I never asked for a raise. I never asked for a bigger bonus. I figured if my employers weren’t smart enough to pay me what I was worth, I’d go somewhere...
When Sharon T., a successful entrepreneur and owner of three European auto dealerships finally found the location of Land Design Associates Three’s (LDA3) office building one sweltering Tuesday afternoon and pulled her Volvo into the...