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Search results

10 results found for “impression”

Surveys & Reports
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Surveys & Reports

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  • Better insight for better employee experience

    Better insight for better employee experience

    May 10, 2026 | Shirley Che

    By Shirley Che | Improving employee experience may be the AEC industry’s most important group project.

    Read
  • Logic solves problems – creativity finds them

    Logic solves problems – creativity finds them

    April 19, 2026

    By Kraig Kern | AEC firms excel at solving known problems, but creativity is what reveals the opportunities and risks no one sees.

    Read
  • Would you recommend you?

    Would you recommend you?

    March 22, 2026

    By Morgan Stinson | AEC firms win when purpose, not profit, drives client experience.

    Read
  • The hybrid hangover

    The hybrid hangover

    March 15, 2026

    By Julia Moroney | AEC firms must protect flexibility without sacrificing mentorship and visibility for young leaders.

    Read
  • Why clarity eats capital in buy-side M&A

    Why clarity eats capital in buy-side M&A

    March 01, 2026 | Tom Godin

    By Tom Godin | In AEC M&A, the real risk isn’t finding deals; it’s being unprepared to integrate them.

    Read
  • Safe marketing is the riskiest choice

    Safe marketing is the riskiest choice

    February 22, 2026

    By GinaRenee Autrey | AEC marketing doesn’t fail from lack of expertise – it fails when firms keep telling safe stories in increasingly noisy markets.

    Read
  • Why do AEC firms still use the seller-doer model?

    Why do AEC firms still use the seller-doer model?

    February 15, 2026

    By Scott Butcher | Despite capacity challenges, AEC firms still rely on seller-doers because complex projects reward expertise at the first client interaction.

    Read
  • Raising the bar as a new manager

    Raising the bar as a new manager

    January 11, 2026 | Mark C Zweig

    By Mark Zweig | Focus on these things to be more effective when it comes to raising standards for performance.

    Read
  • AI in recruiting

    AI in recruiting

    January 04, 2026 | Daryl Simons Jr

    By Daryl Simons Jr. | Technology can enhance recruiting efficiency, but human connection, trust, and judgment will always define successful hiring.

    Read
  • The Zweig Letter | November 10, 2025

    The Zweig Letter | November 10, 2025

    November 09, 2025

    The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

    Read
  • The snap judgement

    The snap judgement

    November 09, 2025 | Daryl Simons Jr

    By Daryl Simons Jr. | Rethinking first impressions creates fairer decisions, stronger relationships, and lasting benefits for candidates and firms.

    Read
  • Critical thinking in project delivery

    Critical thinking in project delivery

    November 09, 2025

    By Tiara Marcus | Great project delivery goes beyond efficiency, blending precision, clarity, and empathy to build trust and lasting client partnerships.

    Read
  • The case for curiosity

    The case for curiosity

    October 12, 2025

    By Shelby Harvey | Encouraging curiosity at work turns tough questions into opportunities to build trust, share knowledge, and strengthen engagement.

    Read
  • Content is the new elevator pitch

    Content is the new elevator pitch

    October 12, 2025

    By Hannah Miller | Great content builds trust by showcasing expertise, culture, and value, creating lasting impressions long before opportunities arise.

    Read
  • The Zweig Letter | October 13, 2025

    The Zweig Letter | October 13, 2025

    October 12, 2025

    The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

    Read
  • More than a hashtag

    More than a hashtag

    September 21, 2025

    By Sara Grayum | In a world where perception drives engagement, the AEC industry is waking up to a new kind of visibility.

    Read
  • Making brutalist architecture less brutal

    Making brutalist architecture less brutal

    September 14, 2025

    One of my all-time favorite Zweig Letter articles was written by no less than Mark Zweig himself, titled, “Frank Wouldn’t Be Happy.”  The “Frank” in this case was Frank Lloyd Wright, and the article described...

    Read
  • Geysers in the breakroom

    Geysers in the breakroom

    September 07, 2025 | Jeremy Clarke

    By Jeremy Clarke | Handle hidden tension before it blows – eroding trust, culture, and leadership credibility.

    Read
  • It’s time to take quality seriously

    It’s time to take quality seriously

    September 07, 2025 | Mark C Zweig

    By Mark Zweig | Many AEC firms claim high quality, but without consistent action those promises quickly become hollow words.

    Read
  • The power of showing up

    The power of showing up

    August 24, 2025 | Shirley Che

    By Shirley Che | From fees to client care, lessons learned from a season of conferences highlight growth, adaptability, and connection.

    Read
  • Advice for architecture or engineering grads

    Advice for architecture or engineering grads

    July 20, 2025 | Mark C Zweig

    By Mark Zweig | Practical career advice for new AEC graduates on landing a great job and accelerating early career success.

    Read
  • Marketing that works

    Marketing that works

    June 22, 2025 | Sara Parkman

    By Sara Parkman | The top 2025 Marketing Excellence Award winners share how strategy, authenticity, and collaboration drive real AEC marketing impact.

    Read
  • Relentless marketing

    Relentless marketing

    June 08, 2025 | Mark C Zweig

    By Mark Zweig | Success comes from bold, consistent marketing efforts that push visibility, build trust, and attract high-quality clients.

    Read
  • Zweig Group announces the 2025 Hot Firm List

    Zweig Group announces the 2025 Hot Firm List

    May 28, 2025

    Entries are now open for Zweig Group’s 2026 awards program. For more than 25 years, these awards have recognized the firms, teams, and individuals raising the bar in the AEC industry. Think your firm has...

    Read
  • The leadership advantage

    The leadership advantage

    April 13, 2025

    By Marcía Alvarado | From the court to the C-suite, female athletes bring discipline, drive, and dynamic leadership to the AEC industry.

    Read
  • A few things I have learned recently

    A few things I have learned recently

    February 16, 2025 | Mark C Zweig

    By Mark Zweig | Embracing curiosity, open-mindedness, and positive thinking leads to personal growth, stronger connections, and greater success in life and business.

    Read
  • Recruiting and hiring more effectively

    Recruiting and hiring more effectively

    January 26, 2025 | Mark C Zweig

    By Mark Zweig | If you want the best people, you have to sell – the company, the role, and the location – and move fast when you get a good one!

    Read
  • TZL Podcast: Scenes from the 2024 ElevateAEC Conference & Awards Gala

    TZL Podcast: Scenes from the 2024 ElevateAEC Conference & Awards Gala

    January 16, 2025

    Join us as Justin Smith moderates a panel of esteemed experts, including Aaron Lauinger, Tiara Marcus, and Brian Sielaff, representing firms excelling in client engagement, project leadership, and culture protection.

    Read
  • What it really takes to be successful

    What it really takes to be successful

    November 03, 2024 | Mark C Zweig

    By Mark Zweig | These four things are beyond essential if you are serious about building an enduring organization that will evolve over time.

    Read
  • Celebrate marketing innovation

    Celebrate marketing innovation

    September 12, 2024 | Mailena Urso

    By Mailena Urso | Zweig Group’s Marketing Excellence Awards showcase top creative campaigns that elevate AEC industry branding.

    Read
  • Connecting in the age of networking

    Connecting in the age of networking

    September 08, 2024

    By Harry Hawkins | Networking’s enduring value lies in fostering genuine connections, enhancing career paths, and cultivating meaningful, human-centric relationships.

    Read
  • Strategic uses for your CEO

    Strategic uses for your CEO

    August 04, 2024 | Mark C Zweig

    By Mark Zweig | Here are some ways your CEO could be even more helpful to your company than they already are.

    Read
  • You are not behind

    You are not behind

    June 16, 2024

    By Janki DePalma | Late bloomers gain wisdom, resilience, and unique insights, proving there’s no fixed timeline for achievement.

    Read
  • AI-powered zoning tools

    AI-powered zoning tools

    June 02, 2024

    By Ben Abelman | Can artificial intelligence offer a solution to make zoning more rational and reasonable?

    Read
  • TZL Podcast: Josh Fowler

    TZL Podcast: Josh Fowler

    May 23, 2024

    "You really need to work on building your network and working your network because you never know what kind of doors are going to be open for you." - Josh Fowler About the Show Josh...

    Read
  • Resume red flags

    Resume red flags

    May 19, 2024

    By Kevin Brown | Five resume red flags to help AEC firm recruiters identify and set apart the best applicants from the rest.

    Read
  • The HFW Companies lands strategic growth partnership with Dallas-based civil engineering firm KFM

    The HFW Companies lands strategic growth partnership with Dallas-based civil engineering firm KFM

    April 10, 2024

    Zweig Group announces its client The HFW Companies has finalized yet another new strategic growth partnership in 2024, this time with Dallas, Texas-based civil engineering firm KFM.

    Read
  • RTM merges with BG Buildingworks

    RTM merges with BG Buildingworks

    April 02, 2024 | Adrian de la Garza

    Zweig Group announces its client RTM Engineering Consultants has recently merged with BG Buildingworks.

    Read
  • Everyone has to get stuff done

    Everyone has to get stuff done

    March 31, 2024 | Mark C Zweig

    By Mark Zweig | We all need new challenges, variety in our daily routines, and to see tangible results from our efforts to be fulfilled.

    Read
  • Hit the ground running: Petro Megits

    Hit the ground running: Petro Megits

    March 10, 2024

    By Liisa Andreassen | CEO of Kaas Wilson Architects (Bloomington, MN), an architecture and interior design firm specializing in all types of multi-family housing.

    Read
  • Ten qualities we all want in our PMs

    Ten qualities we all want in our PMs

    February 11, 2024 | Mark C Zweig

    By Mark Zweig | If you take an honest look at people who are really good project managers, you’ll find they have some specific personality traits and abilities that lead to their success.

    Read
  • A legacy of responsible design

    A legacy of responsible design

    January 28, 2024

    By Florencia Kratsman | Businesses must embrace sustainable interior design, prioritizing eco-friendly materials, longevity, and heritage to mitigate environmental impact and meet consumer demands.

    Read
  • M&A activity report for Q4 2023

    M&A activity report for Q4 2023

    January 08, 2024

    This report details some of the biggest trends and movements regarding M&A activity in the AEC industry as of the end of 2023.

    Read
  • Tech trends transforming AEC

    Tech trends transforming AEC

    January 07, 2024 | Keith Sequeira

    By Keith Sequeira | Those who, adapt, organize and pioneer new workflows will excel in this new era of possibilities.

    Read
  • A new recruiting approach

    A new recruiting approach

    December 31, 2023

    By Jesse Sievers | Enhance recruitment by focusing on individual connections, forming partnerships with diverse institutions, and building robust internship programs.

    Read
  • The art of the sale

    The art of the sale

    November 12, 2023

    By Leslie Jenkins | Instead of trying to impress potential clients, focus on emotional intelligence, really listening, and creating relationships built on common goals and trust.

    Read
  • Long-term legacy: Alan Kroeker

    Long-term legacy: Alan Kroeker

    November 12, 2023

    By Liisa Andreassen | Senior principal and president of 19six Architects (San Luis Obispo, CA), one of the oldest and most established architectural firms in California.

    Read
  • Advice from a young professional

    Advice from a young professional

    September 17, 2023

    By Luci Hogue | Whether you love your job and want to get to the next level or if you’re feeling unsatisfied in your current position, these tips may help gain perspective.

    Read
  • Fostering growth and success

    Fostering growth and success

    September 17, 2023

    By Paul David | Boost your staffing by training your interns from day one to become some of your best employees.

    Read
  • Communication builds stronger teams

    Communication builds stronger teams

    September 10, 2023

    By Keyan Zandy | Traditional construction practices pit trade partners against each other; adopting a collaborative team approach can enhance outcomes.

    Read
  • Zweig Group announces release of its 2023 Information Technology Report of AEC Firms

    Zweig Group announces release of its 2023 Information Technology Report of AEC Firms

    August 24, 2023

    Zweig Group announces the release of the highly-anticipated 2023 Information Technology Report of AEC Firms. Representing a comprehensive comparison between 2019 and 2023, this report offers a striking snapshot of the industry's technological evolution from pre-pandemic...

    Read
  • Office space is still essential for growth

    Office space is still essential for growth

    August 16, 2023

    By Karne Newburn | Office space allows you to establish your presence with clients and staff by physically being there for them and by providing the tools necessary to stay connected in a virtual environment.

    Read
  • McCoy Collaborative Joins TreanorHL's Historic Preservation Studio

    McCoy Collaborative Joins TreanorHL's Historic Preservation Studio

    July 18, 2023 | Adrian de la Garza

    Zweig Group client McCoy Collaborative Preservation Architecture has joined TreanorHL’s Historic Preservation studio.

    Read
  • Building a better experience

    Building a better experience

    July 09, 2023 | Lindsay Young CPSM

    By Lindsay Young | We need to be more intentional about prioritizing communication, appreciation, and understanding to enhance customer service.

    Read
  • Vision and goals: Joe Furey

    Vision and goals: Joe Furey

    June 11, 2023

    By Liisa Andreassen | President of Michael Graves Architecture, an innovative architecture and design company that provide services around the world for clients in multiple industries.

    Read
  • Katelynn Santiago Promoted to Senior Design Manager at Zweig Group

    Katelynn Santiago Promoted to Senior Design Manager at Zweig Group

    June 05, 2023

    Zweig Group is delighted to announce the promotion of Katelynn Santiago to the position of Senior Design Manager. In this role, Katelynn will spearhead the company's design team, oversee the management of marketing and creative requests, and...

    Read
  • RTM Engineering Consultants merges with J&M Engineering

    RTM Engineering Consultants merges with J&M Engineering

    April 27, 2023 | Justin Ramirez

    Zweig Group’s client, RTM Engineering Consultants, has recently merged with J&M Engineering.

    Read
  • Are we suffering from extrovert bias?

    Are we suffering from extrovert bias?

    April 23, 2023

    By Janki DePalma | Recognizing this bias helps managers and company leaders create spaces where everyone can thrive. 

    Read
  • The HFW Companies adds Las Vegas-based Taney Engineering to its expanding portfolio of strategic growth partners

    The HFW Companies adds Las Vegas-based Taney Engineering to its expanding portfolio of strategic growth partners

    April 13, 2023 | Justin Ramirez

    Zweig Group – the leading research, publishing, and advisory services resource for firms in the AEC industry – served as an intermediary for The HFW Companies.

    Read
  • Vierbicher merges with Mau

    Vierbicher merges with Mau

    April 06, 2023 | Andy Chavez

    Zweig Group – the leading research, publishing, and advisory services resource for firms in the AEC industry – advised Vierbicher through the acquisition process.

    Read
  • Responsibility: Neal McFarlane

    Responsibility: Neal McFarlane

    March 26, 2023

    By Liisa Andreassen | President and CEO of McFarlane Architects, a dynamic architectural, planning, and interior design firm that provides innovative design solutions to its clients.

    Read
  • An M&A year in review

    An M&A year in review

    February 26, 2023 | Adrian de la Garza

    By Adrian De la Garza | In 2022, mergers and acquisitions continued to flourish as a growth strategy throughout the AEC industry.

    Read
  • Responsibility: Regine Jeune

    Responsibility: Regine Jeune

    January 22, 2023

    By Liisa Andreassen | Co-president and CEO of DB Sterlin Consultants, Inc., a 100 percent minority-owned firm comprised of professional engineers, architects, planners, and surveyors.

    Read
  • Motivator: Steve Sproles

    Motivator: Steve Sproles

    January 15, 2023

    By Liisa Andreassen | Principal at Derck & Edson (Lititz, PA), a planning and design firm that shapes the natural and built environment in innovative and functional ways.

    Read
  • Quality through connections

    Quality through connections

    December 18, 2022

    By Kevin Bertrand | Strong connections lead to strong communications and successful outcomes, so it’s important that we listen, understand, and respond in ways that are supportive.

    Read
  • Ambition

    Ambition

    December 11, 2022

    By Mitch Fortner | To be effective over the long-term for an organization, our personal ambition must be grounded in mutual respect, collaborative teamwork, and integrity.

    Read
  • Building your team

    Building your team

    December 04, 2022 | Mark C Zweig

    By Mark Zweig | While you undoubtedly have other responsibilities, one of your primary roles as a leader is assembling, maintaining, and motivating your team.

    Read
  • People’s leader: Eric Lucas

    People’s leader: Eric Lucas

    November 27, 2022

    By Liisa Andreassen | CEO of MKSK, a collective of planners, urban designers, and landscape architects who are passionate about the interaction between people and place.

    Read
  • Let it go, let it grow

    Let it go, let it grow

    November 27, 2022

    By Katie Batill-Bigler | Delegating demonstrates a strong sense of organization, self-confidence, and trust in your team – while also allowing opportunities for your team to grow.

    Read
  • Rethinking swag

    Rethinking swag

    October 16, 2022

    By Jane Lawler Smith | If it doesn’t support the mission of your firm, enhance your brand story, and provide relatable value to the recipient, it might be time to rethink spending money on it at all.

    Read
  • Things I would teach my project managers

    Things I would teach my project managers

    October 09, 2022 | Mark C Zweig

    By Mark | If your project managers did these six things consistently, your projects and your firm would be more successful.

    Read
  • Course correction

    Course correction

    October 02, 2022 | Will Swearingen

    By Will Swearingen | If there are people with dominating or otherwise off-set personalities on your leadership team, it could be time for a change.

    Read
  • What do they really think?

    What do they really think?

    September 18, 2022 | Lindsay Young CPSM

    By Lindsay Young | Knowing what people really think will help you grow your business and serve your clients even better than you already do.

    Read
  • Boost productivity by time blocking

    Boost productivity by time blocking

    September 18, 2022

    By Leo MacLeod | Email is a great tool, but if it’s not managed efficiently, it can dominate our day and rob precious time from getting work done.

    Read
  • A dynamic growth strategy

    A dynamic growth strategy

    August 21, 2022

    By Ernesto Aguilar | Achieving rapid expansion through both organic and inorganic growth while maintaining a strong, employee-centric culture.

    Read
  • Standout marketing

    Standout marketing

    July 31, 2022 | Christina Zweig Niehues

    By Christina Zweig Niehues | Zweig Group’s 2022 Marketing Excellence Award Winners have created some outstanding marketing campaigns, displaying incredible imagination and creativity.

    Read
  • Celebrate good times

    Celebrate good times

    July 31, 2022 | Kyle Ahern

    By Kyle Ahern | Best Firms To Work For and Hot Firms continue to distinguish themselves in a highly competitive industry.

    Read
  • Be your own best advocate

    Be your own best advocate

    June 12, 2022

    By Derek Clyburn | AEC firms and the industry as a whole should be communicating the value we provide at every level of interaction and throughout the design process.

    Read
  • A true role model: Nathelyne A. Kennedy

    A true role model: Nathelyne A. Kennedy

    June 12, 2022

    By Liisa Andreassen | Zweig Group’s 2021 Jerry Allen Courage in Leadership Award winner on being nominated and what it meant to win the prestigious award.

    Read
  • Personal reflections

    Personal reflections

    June 12, 2022 | Mark C Zweig

    By Mark Zweig | These are “the good old days,” so don’t take anything for granted and find something to enjoy in even the most mundane aspects of life.

    Read
  • Foundations

    Foundations

    June 05, 2022

    By Jane Lawler Smith | Over time, evolving client needs and approaches could erode your marketing foundation. Take the time to shore up your foundation before it crumbles entirely.

    Read
  • M&A Activity Report for the week of 5/9/2022 - 5/15/2022

    M&A Activity Report for the week of 5/9/2022 - 5/15/2022

    May 16, 2022

    Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...

    Read
  • Proposal writing best practices

    Proposal writing best practices

    May 08, 2022

    By Julia DeFrances | With the right tools and some best practices, anyone can create a persuasive and compelling proposal.

    Read
  • M&A Activity Report for the week of (4/11/2022 - 4/17/2022)

    M&A Activity Report for the week of (4/11/2022 - 4/17/2022)

    April 19, 2022

    Zweig Group is the leading AEC Industry advisory service provider. We blend industry and sector knowledge with experience across the M&A lifecycle to help you capture value for shareholders. Reach our Mergers & Acquisitions Advisory team here. Domestic Transactions:...

    Read
  • Get more aggressive with your recruiting

    Get more aggressive with your recruiting

    April 10, 2022 | Mark C Zweig

    By Mark Zweig | Just like any professional sports team, your firm is made or broken based on how effective you are at recruiting talent.

    Read
  • TowerPinkster and Kovert Hawkins Architects Announce Merger

    TowerPinkster and Kovert Hawkins Architects Announce Merger

    January 05, 2022

    Zweig Group, a full-service AEC management advisory firm, announced its client TowerPinkster merged with Kovert Hawkins Architects in October 2021 to create a stronger and more geographically diverse design firm. Together, the firms boast nearly...

    Read
  • Collaboration consideration

    Collaboration consideration

    October 17, 2021

    By Matt Hoying | Implementing strategies to enhance collaboration can lead to better projects, better productivity, and better profits.

    Read
  • The human factor: Mike DeRouin

    The human factor: Mike DeRouin

    August 01, 2021

    By Liisa Andreassen | President at FitzGerald (Chicago, IL), a nationally recognized architecture firm with roots dating back more than 100 years.

    Read
  • Client perception studies

    Client perception studies

    July 25, 2021

    By Bill Fox | Knowing your clients and finding out how you can solve their problems is key to building long-lasting, profitable relationships.

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  • Leading with language

    Leading with language

    July 18, 2021

    By Mercedez Thompson | While weak language can dilute your message, assertive language fosters attentiveness, boosts credibility, and increases authority.

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  • Your work regimen

    Your work regimen

    June 27, 2021

    By Mark Zweig | If you feel your like you’re losing control and you don’t know how you can accomplish all you want to, you could benefit from establishing a routine.

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  • STG Design concludes national search, announces new CEO

    STG Design concludes national search, announces new CEO

    May 03, 2021

    AUSTIN – (May 3, 2021) — STG Design, an integrated architecture, interiors, and planning firm transforming businesses through design, announced that Sandra M. Parét (AIA, IIDA) has been named Chief Executive Officer for the firm,...

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  • A tale of two pictures

    A tale of two pictures

    March 21, 2021

    By Chad Clinehens | Let’s take all the support we’ve been unable to show over the past year and fire up businesses impacted by COVID.

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  • Making life better: Kevin Grigg

    Making life better: Kevin Grigg

    March 14, 2021

    By Liisa Andreassen | President and CEO of Fuss & O’Neill (Manchester, CT), a company that – since its founding in 1924 – has grown to include 10 regional offices, one LLC, and more than...

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  • Jerry Allen – true courage in leadership

    Jerry Allen – true courage in leadership

    March 07, 2021

    By Mark Zweig | There are many ways to show courage, and Jerry Allen showed real courage in his willingness to confront every single obstacle in his life.

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  • Winning cover letters

    Winning cover letters

    February 21, 2021

    By Mercedez Thompson | Create client-focused cover letters that build trust, provide clear client benefits, and connect to your client’s broader goals or vision.

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  • Audacious: Tom Motsinger

    Audacious: Tom Motsinger

    February 07, 2021

    By Liisa Andreassen | President and founder of PaleoWest, a heritage consulting firm that guides clients’ projects through regulatory challenges posed by prehistoric, historic, and paleontological resources.

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  • Decentralization

    Decentralization

    January 10, 2021 | Phil

    By Phil Keil | Decentralization of structure within our firms allows for a more agile, adaptable, and unified organization.

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  • Take the time

    Take the time

    December 14, 2020

    By Chad Coldiron | Practice becoming a better communicator, and you’ll build better rapport and credibility with clients, colleagues, and just about everyone else.

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  • Empower your people for the greater good

    Empower your people for the greater good

    November 15, 2020

    The texture of varying beliefs, values, and backgrounds inform how we see the world, and are at the very core of our ability to serve our clients and community.

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  • Integrity: Greg Williams

    Integrity: Greg Williams

    October 18, 2020

    Chairman and CEO of Nabholz (Conway, AR), a 1,200 person multi-discipline, employee-owned firms whose name has been synonymous with integrity since its founding in 1949.

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  • Captivate with your LinkedIn headline

    Captivate with your LinkedIn headline

    October 18, 2020

    Make a great first impression, showcase your experience and expertise, and stand out as a top architect in your market.

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  • 2020 Best Firms and Hot Firms

    2020 Best Firms and Hot Firms

    August 23, 2020

    By Kyle Ahern | The impressive data collected from Zweig Group’s Best Firms To Work For and Hot Firms continues to provide valuable insight into the AEC industry.

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  • A/E firms are doing surprisingly well

    A/E firms are doing surprisingly well

    August 17, 2020

    By Mark Zweig | Firms seem to be doing better than most anyone would have predicted when everything had to shut down in March. Why is that?

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  • Unconscious bias

    Unconscious bias

    August 03, 2020

    Educating yourself about these biases as well as potential strategies for mitigation can help you avoid prejudice in your decision-making.

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  • Work together: Tom Hendrick

    Work together: Tom Hendrick

    April 27, 2020

    President and CEO of Wallace Engineering (Tulsa, OK), a structural and civil engineering consulting firm that believes in being active citizens, in both our profession and communities.

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  • Introducing employees to new tech

    Introducing employees to new tech

    December 16, 2019

    Many people can be apprehensive when faced with new technology. It’s important to address their fears and to have a plan for successful implementation.

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  • Where art thou, writers?

    Where art thou, writers?

    October 21, 2019

    Sadly, fewer and fewer of us are interested in developing writing, speaking, or other communication skills as a significant professional goal.

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  • Zweig Group M&A: Go Midwest

    Zweig Group M&A: Go Midwest

    September 11, 2019

    Mid-Atlantic firm O’Donnell & Naccarato adds Indiana office through merger with Carmel-based McComas Engineering. O’Donnell & Naccarato has merged operations with structural engineering firm McComas Engineering. With four offices in the Mid-Atlantic region, this merger...

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  • 2019 Best Firms and Hot Firms

    2019 Best Firms and Hot Firms

    August 26, 2019

    By Kyle Ahern | Data collected from Best Firms To Work For and Hot Firms continues to provide valuable insight into the AEC industry.

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  • Evolution of a conference

    Evolution of a conference

    August 26, 2019

    “We invite you to celebrate the industry while learning from its best-performing firms and leaders.”

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  • Transparent intentions: Allen Roth

    Transparent intentions: Allen Roth

    July 15, 2019

    President of JBCI, a small, but venerable, repair and restoration firm based in Philadelphia.

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  • ABR: Always be recruiting

    ABR: Always be recruiting

    March 25, 2019

    “Always be recruiting! That has to be the mantra for anyone who’s an owner or manager in an AEC firm today because finding people is crucial to your growth.”

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  • Employee retention

    Employee retention

    March 25, 2019

    As firms suffer from a shortage of experienced design and construction professionals, the industry finds itself in the middle of a talent war.

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  • The AEC ‘factory’

    The AEC ‘factory’

    March 04, 2019

    Firm managers run a production process. If the deliverables get out the door, great. If not, cash flow – and company value – could be harmed. Over my career, I have had some disappointed clients....

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  • A lost art

    A lost art

    March 04, 2019

    By John Bray | It’s easy to send texts and emails, but to make a great and lasting impression, frequent phone calls throughout your network are essential.

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  • Real perceptions

    Real perceptions

    February 18, 2019

    Your clients have definite ideas about what your firm is and isn’t, but if you don’t take the time to ask, you’ll never know what they’re thinking. Perception is reality. Do you know how clients...

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  • An enticing aroma

    An enticing aroma

    September 17, 2018

    If your firm makes a sincere effort to learn, teach, develop, innovate, and improve, old and new hires alike will notice. As president of a 400-person design firm, one of my favorite activities is one-on-one...

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  • Answer all the questions

    Answer all the questions

    August 27, 2018

    By Edward Friedrichs | The things we need to do to be great leaders are right in front of us, but we must also be deliberately consistent.

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  • To the point

    To the point

    August 13, 2018

    If you request even a minute of precious time to meet with your firm’s leader, make sure you don’t waste the moment. If there is one thing I have learned growing up in an increasingly...

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  • Financial concepts AEC owners should know

    Financial concepts AEC owners should know

    July 30, 2018

    Let’s face it. While there certainly has been an increase over the years in the number of architects, engineers, and other design professionals who have had formal business education, the solid majority of firm owners...

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  • Positive trends

    Positive trends

    July 23, 2018

    By Kyle Ahern | This year’s group of Best and Hot Firms provides a treasure trove of information across thousands of data points, from employees up to the C-suite.

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  • Humility, but also pride

    Humility, but also pride

    July 16, 2018

    The collective achievement of any given AEC firm is oftentimes shared only with prospective clients during the proposal process, and that’s a lost opportunity. Every few years, I find myself working closely with our corporate...

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  • Succession and peril

    Succession and peril

    July 09, 2018

    A failed leadership transition can destroy a brand. Take plenty of time, focus on the company, and beware of politics and interpersonal conflict. Several years ago I visited the church I grew up in and...

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  • Don’t suck

    Don’t suck

    July 09, 2018

    It might be a blunt mantra but it has a broad application across all facets of life and work, including the AEC industry. We all have leaders and figures in our lives who leave an...

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  • Conference call: Sepideh Saidi

    Conference call: Sepideh Saidi

    June 18, 2018

    President and CEO of SEPI Engineering & Construction, Inc. (Hot Firm #74 for 2017), a 350-person firm based in Raleigh, North Carolina. By Liisa Andreassen Correspondent “People need to feel like their work life is...

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  • Down in the dirt

    Down in the dirt

    June 11, 2018

    Sharing something personal about your history is a great way to connect with a selection panel – and, of course, to win work. Making a strong first impression and connecting with the selection panel are...

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  • 2018 Hot Firm List Announced

    2018 Hot Firm List Announced

    May 30, 2018

    Zweig Group has announced the 2018 Hot Firm List, a prestigious list honoring the fastest growing firms in the architecture, engineering, and environmental consulting (AEC) industry. Firms are ranked on three-year growth in revenue, by...

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  • Why me?

    March 12, 2018

    While clients want to be in the hands of an expert, they also want that expert to care deeply about the success of their project. A best practice in business development/project initiation that you can...

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  • Presentations that WIN the job!

    February 05, 2018

    At some point most of us in the A/E business come to realize that “close” only counts in horseshoes and hand grenades. That certainly applies to winning projects that you go after! I’ve worked on...

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  • Family of four

    Family of four

    January 09, 2018

    Joining three other firms, ATI Architects + Engineers merges with the Planning Architecture Engineering Alliance. Working on the seller side of the deal, Zweig Group, a full-service AE consultancy based in Fayetteville, AR., represented California-based...

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  • Be yourself

    January 08, 2018

    Do you have a job interview on the near horizon? If so, do your research, stay on topic, and don’t forget to wear a nice pair of shoes. A close architect friend of mine recently...

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  • Deep six

    January 01, 2018

    Keeping up with the latest and greatest in marketing is tough, but it’s easy to see what techniques need to be left behind. If you’re still doing the same kind of marketing you were doing...

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  • Where’s your plus-one?

    December 18, 2017

    There’s plenty of excuses as to why you won’t bring one of your rising stars to meetings with clients, and none of them are good. The best training is experiential. Take your rising stars to...

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  • Texas two-step: BIG RED DOG Acquires MSP Engineering

    Texas two-step: BIG RED DOG Acquires MSP Engineering

    November 28, 2017

    BIG RED DOG acquires $1.4M structural engineering design firm, MSP Engineering Group Austin-based BIG RED DOG Engineering and Consulting recently announced the acquisition of MSP Engineering Group, PLLC. Named an Inc. 5000 fastest-growing private firm...

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  • Texas two-step

    November 28, 2017

    BIG RED DOG acquires $1.4M structural engineering design firm, MSP Engineering Group Austin-based BIG RED DOG Engineering and Consulting recently announced the acquisition of MSP Engineering Group, PLLC. Named an Inc. 5000 fastest-growing private firm...

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  • Making job offers that get accepted

    November 13, 2017

    You go to so much trouble to find the right person for your critical job opening. Sometimes, the process takes months. The higher level the job, the longer it takes to fill. Everyone is busy....

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  • Power pointless

    October 23, 2017

    You might think about ditching the fancy slideshow in favor of something much more engaging and authentic – the story of your firm and its people! We’ve all been there; the highly anticipated meeting with...

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  • Storytelling, part 2

    October 16, 2017

    Do you want to win a project, identify a new service offering, or attract a new employee? Pick the right medium and have at it! Humans have been communicating through stories for more than 25,000...

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  • Storytelling, part 1

    October 09, 2017

    All of us have a story to tell, so don’t shy away from it in your professional life. It could be the key ingredient for your firm’s success. Everyone loves a good story. That’s why...

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  • Marketing matters, part 3

    September 18, 2017

    There’s three horses you need to ride if you are going to win the race, so saddle up with Facebook, Twitter, and a killer website. It’s time to roll up your sleeves. In this installment...

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  • Paris shmaris

    September 11, 2017

    Good old American ingenuity is what we need to save the planet, not a cumbersome set of rules and regulations. A great deal has been written, and there has been significant handwringing, about America backing...

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  • Conference call: Wilbur Milhouse III

    July 24, 2017

    President and CEO of Milhouse Engineering & Construction (Hot Firm #50 for 2017), a 180-person firm based in Chicago. By Liisa Andreassen Correspondent “Engineers aren’t usually braggadocios,” Milhouse says. “We’re just not good at it....

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  • Zweig Group Media: Brenden Sherrer, M&A Consultant, Zweig Group

    Zweig Group Media: Brenden Sherrer, M&A Consultant, Zweig Group

    July 18, 2017

    In this episode of the podcast, Randy Wilburn speaks with Brenden Sherrer, an M&A consultant with Zweig Group. They covered a number of topics, including Sherrer’s experience after joining Zweig Group and the overall view...

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  • Avoid new partner pitfalls

    June 26, 2017

    Generational ownership and leadership transitions pose unique challenges. Anyone you promote to the highest level must be cut from the right cloth. The statistics bear repeating: Most professional services firms are aging at the top....

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  • Bringing it all together

    June 26, 2017

    When it comes to large projects that affect a lot of people, a multi-pronged communications effort is the best way to bring stakeholders together. When planning regional infrastructure projects, getting the right amount of engagement...

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  • Innovation in the AEC

    June 12, 2017

    If it flies, floats, or cruises the corridors of your local warehouse, you can get it in an autonomous variety – and that’s just the tip of the iceberg. I’m a pretty tech savvy guy...

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  • Marketing metrics

    Marketing metrics

    June 08, 2017

    There’s a critical set of benchmarks you need to measure so you’ll know what works, what doesn’t, and how to be more effective. Zweig Group’s 2016 Marketing Survey found that 27 percent of A/E/P and...

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  • Good first impressions

    May 29, 2017

    They count, and they need to be made across numerous fronts if you want to get your foot in the door with a new client. As the saying goes, first impressions count. Although much of...

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  • Zweig Group Announces 2017 Best Firms To Work For List

    May 18, 2017

    FAYETTEVILLE, Ark. (May 18, 2017) – Zweig Group is proud to announce the release of the 2017 Best Firms To Work For Awards, a prestigious ranking honoring the creation of outstanding workplaces at architecture, landscape...

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  • Two firms, one team

    May 15, 2017

    Firms that prepare together find that the investment in time and resources equates to project wins and good relationships. Teaming with other AEC firms is a common strategy to win work that requires different types...

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  • Candidate trolls

    Candidate trolls

    April 20, 2017

    They wreck the recruiting process, and a lot of them want a great offer to use as leverage for a raise where they already work. Remember how recruiters used to sneak up and wow candidates...

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  • Up the ante

    April 17, 2017

    Open book management is a big card to play, but it puts everyone on your team at the table, and that’s where you want them to be. One of the trendier ideas in management consulting...

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  • The New Grand Strategy

    The New Grand Strategy

    March 30, 2017

    Book about elevating sustainability as a national strategic imperative is an impressive guide on how the US can shape a prosperous future. My daughter was at a sustainability conference in Santa Clara, California recently. She...

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  • Different every year

    March 27, 2017

    As social media continues to change, so too does the way it affects the A/E industry. Stay in touch with the times or get left behind. Architecture, engineering, planning, and environmental consulting firms appear to...

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  • The impression you create

    The impression you create

    March 23, 2017

    People always laugh over here at Zweig Group when I launch into a tirade about a guy who worked for us long ago. This fellow was a consultant – an engineer with an MBA –...

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  • 30 vs. 300

    30 vs. 300

    March 16, 2017

    If your firm is small but you want it to be big, don’t be afraid, just hold onto your values as you also accept inevitable changes. A company’s growth directly correlates with the company’s culture....

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  • MARKETING METRICS FOR THE AEC INDUSTRY

    March 13, 2017

    Make your marketing count. Here are seven marketing metrics you need to be tracking. Revenue/Sales goals: While not exactly a measure of your firm’s marketing success, revenue or sales goals should be the cornerstone of...

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  • Growing a company

    February 27, 2017

    Should you buy a firm or sell yours? That’s the question, and regardless of the answer, there’s a lot that goes into a successful merger or acquisition. In the ever-evolving AEC industry, both large and...

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  • A worthwhile self-appraisal

    February 06, 2017

    HELIX CEO Michael Schwerin headed into the New Year with double-digit profits and a strong book-to-bill ratio. By Liisa Andreassen Correspondent In 2001, Michael Schwerin started as an assistant environmental planning group manager with HELIX...

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  • Create a healthy workplace: Part two

    January 02, 2017

    Over the years, we have developed work styles that are not good for our physical, mental, or emotional health, but that can be changed. Taking these tips to heart can really change the health of...

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  • Recruitment and retention

    January 02, 2017

    Hiring good people isn’t easy, and hanging onto them is just as difficult. When you find the right person, offer an excellent benefits package. By Gale Associates Inc. Best Firm #4 Multidiscipline for 2016 Recruitment...

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  • Leadership and management

    Leadership and management

    December 28, 2016

    Move forward in 2017 with Zweig Group seminars across a range of essentials – business development, project management, marketing, and more. For a short while during my undergraduate years, I majored in management. After a...

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  • Recruiting never ends

    Recruiting never ends

    December 16, 2016

    If you think there’s too much recruiting, then you probably don’t realize there is no ‘season,’ but an unending grind. There is no preseason or final game for recruiting. A/E firms that don’t understand the...

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  • Next stop, Penn Station

    October 19, 2016

    Historic overhaul of outdated, overcrowded transit center in Manhattan is on New York Gov. Andrew Cuomo's to-do list. By Richard Massey Managing Editor One of the largest infrastructure projects in the United States begins in...

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  • Welcome back to Buffalo

    September 26, 2016

    In decline since 1950, the city is finally reversing its downward trend, and architects and engineers are taking part in the recovery. By Richard Massey Managing Editor When architect Michael Tunkey graduated from his hometown...

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  • Sweet summer of 2016

    September 26, 2016

    Did your interns live the dream? If so, great, but if not, it might be time to retool your program by taking these six simple steps. As a communications major with an interest in broadcast...

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  • Prepare your firm for sale

    September 19, 2016

    The act of priming your business for market increases its value, and helps you embrace an assortment of challenges and opportunities. I know what you’re thinking because I hear it all the time. “I’m not...

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  • Music City makeover

    September 19, 2016

    Billion-dollar redevelopment of the Nashville International Airport a boon not just for the city, but for the A/E/P firms handling the project. By Richard Massey Managing Editor Faced with unprecedented traffic that is only expected...

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  • An ocean view

    September 09, 2016

    The market in lighthouses is limited, but due to the history of the structures, the challenges of renovation, and the romantic locations, there’s plenty of takers. By Richard Massey Managing Editor The market in historic...

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  • Sonia A. Martinez named recipient of 2016 Jerry Allen Courage in Leadership Award

    Sonia A. Martinez named recipient of 2016 Jerry Allen Courage in Leadership Award

    September 06, 2016

    Sonia A. Martinez, Chief Financial Officer of BCC Engineering, Inc. a Miami, Florida based engineering firm, is named as the 2016 recipient of Zweig Group’s Jerry Allen Courage in Leadership Award. When Martinez first joined...

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  • A bowl of clam chowder

    August 30, 2016

    When J. Peter Devereaux joined the Detroit-based firm in 1985, there were nine employees. Today, Harley Ellis Devereaux (Hot Firm #23 for 2016) has 324 employees and has undergone a series of evolutions. After working...

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  • Traits of unusually successful people

    Traits of unusually successful people

    August 25, 2016

    Subscribe to The Zweig Letter for free to receive business management advice from industry experts to your inbox every week! If successful people accomplish 20 time‎s what average people do, unusually successful people accomplish 20 times what successful...

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  • Inbound marketing explained for the simple man

    August 16, 2016

    If your content is consistently valuable, potential clients might give up their personal information to have it, and chose your firm over others when it’s time to close the deal. Are you lost in marketing...

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  • A CEO’s advice for young professionals

    July 25, 2016

    Here are nine tips on how to be successful in the A/E/P business. Hint, most of these tips are not specific to the A/E/P business. I have the honor of being a guest lecturer once...

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  • Questions and answers

    July 15, 2016

    When positioning your firm for a potential sale, you should be prepared to talk about all facets of the organization, not just the C-suite. As an M&A consultant, I come into contact with sellers of...

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  • Prepare Your Business for Sale Today

    July 12, 2016

    “I’m not ready to sell my business,” “I am not ready to retire,” or “business is too good right now for me to sell” are all statements you might be thinking right now, but there...

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  • Negative energy and your brand

    March 30, 2016

    Troublemakers within a firm can do a lot of damage, especially if they are tolerated. Every firm has these people to some degree. The naysayers, the skeptics, and the gossips. These people are holding back...

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  • CMTA Inc. merges with TMR Engineering

    February 24, 2016

    CMTA Inc. is increasing its presence in the Washington, D.C. Metro area via a merger with TMR Engineering (Arlington, Virginia). The transaction was facilitated by Zweig Group and closed on January 1, 2016. Zweig Group...

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  • Get your offers accepted

    January 11, 2016

    Here are a few tips on ensuring that potential employees accept your job offer, and have a back-up in case they don’t. It’s a big problem today. You go through a long search process, interviewing...

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  • Bill Murphey joins Zweig Group as new director of education

    September 21, 2015

    Bill Murphey has joined Zweig Group as the new director of education. This new role will strategically expand Zweig Group’s seminars, webinars, and other forms of education. Additionally, Murphey brings experience that will aid Zweig...

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  • Bill Murphey joins Zweig Group as new director of education

    September 18, 2015

    FAYETTEVILLE, Ark. (Sept. 18, 2015) – Bill Murphey has joined Zweig Group as the new director of education. This new role will strategically expand Zweig Group’s seminars, webinars, and other forms of education. Additionally, Murphey...

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  • Marketing Excellence Awards: AC Martin

    August 20, 2015

    AC Martin (Los Angeles, CA), an 85-person architecture firm, is the fourth place winner in the Online Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for its new website. The AC Martin team wanted...

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  • Lessons I’ve learned lately

    July 30, 2015

    Being human, we all have opportunities to learn (and re-learn) valuable truths for dealing with others. You’re never too old to learn, if you keep your mind open to it. I have found over the...

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  • Strategic M&A Search: Making a Connection

    July 02, 2015

    This is part one of a two-part series on the acquisition process, written by Jamie Claire Kiser, Director of M&A Services, and Ryan Renard, Financial Analyst/Consultant. Part one focuses on the search phase of an...

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  • Editorial: Keys to success in 2015

    December 03, 2014

    Build a better, more sustainable company with these suggestions from Mark Zweig. 2015 is shaping up to be a FANTASTIC year for firms in this business. It’s really fun to see how many firms are...

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  • Editorial: A great loss for the A/E world

    November 06, 2014

    Mark Zweig offers remembrance on passing of dear friend and firm leader Joe Lalli. We lost a great leader, design professional, and friend with the passing Joseph J. “Joe” Lalli, FASLA, in Fort Lauderdale on...

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  • Editorial: Selling people on joining you

    July 17, 2014

    Mark Zweig provides 10 tips how to treat potential new employees right. One of the things we do at ZweigWhite is a limited amount of executive search consulting. Most people don’t really understand that. They...

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  • The 2014 Zweig Group Hot Firm List Announced

    July 14, 2014

    FAYETTEVILLE, Ark. (Jul. 14, 2014) –Zweig Group today announced the 2014 Hot Firm List, an exclusive ranking of the fastest growing firms in the A/E/P and environmental consulting industry. This list represents a look at...

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  • From the Chairman: Building your brand

    July 11, 2014

    Recruiting may not be immediately seen as a great branding tool, but it is. I’ll bet you never imagined your recruiting process could be an important brand-building tool for your firm. How can that be?...

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  • PM Perspectives: That elusive QA/QC plan

    July 29, 2013

    Having it is one thing; using it is another. Over the years we’ve received several inquiries for off the shelf QA/QC (quality assurance and quality control) plans and manuals – typically prompted by requirements in...

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  • From the Chairman: Overboard on on-boarding

    April 11, 2013

    Several things happen when a new person joins your firm. Don’t scare them away. This term seems to have come into popular usage among HR folks lately, referring to how a firm brings a person...

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  • Editorial: Self-deceiving numbers

    March 15, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 999 Originally published 3/18/2013 If you have rosy outlooks on profitability, marketing, proposals, and backlogs it’s time to clean up your numbers. A/E/P...

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  • Editorial: It’s all about people!

    March 07, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 998 Originally published 3/11/2013 Three lessons the design industry can learn from a successful auto dealership. I feel fortunate to be a consultant...

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  • PM Perspectives: Project Management at the Best Firms

    October 28, 2011

    By Christine Brack Principal, Business Planning Consulting ZweigWhite Our Best Firms To Work For Summit, held in San Diego in late September, celebrated the firms with the best work environments, commitment to strong values, dedication...

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  • WK Dickson Announced as Winner of the 2011 A/E Philanthropy Award

    October 28, 2011

    Press Release: October 28, 2011 FAYETTEVILLE, Ark. (October 28, 2011) – To recognize philanthropic efforts and acknowledge those in the A/E industry who are making a difference for the greater good, ZweigWhite and Deltek, Inc....

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  • Search Savvy: Relocation - An under-valued recruiting tool

    October 17, 2011

    By Jeremy Clarke Getting top talent is still a critical priority… even in this economic environment. How so? Well, because business needs are still evolving, and employee turnover is still an unavoidable reality. All of...

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  • ZweigWhite announces winners of Marketing Excellence Awards

    September 09, 2011

    Press Release: Sept. 9, 2011 FAYETTEVILLE, Ark. (Sept. 9, 2011) – In recognition of exceptional marketing efforts of architecture, engineering, planning, and environmental consulting firms in the United States and Canada, ZweigWhite announces the winners...

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  • A business planning exercise as a model for success

    May 10, 2010

    As someone who teaches entrepreneurship in The Sam M. Walton College of Business at the University of Arkansas, one of my responsibilities is to mentor students who enter business plan competitions. In these competitions, students...

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  • Common courtesies

    April 19, 2010

    One of the keys to success in business— all types of business, not just the A/E/P and environmental business— is practicing common courtesies (or perhaps they should be called not-so-common courtesies?). Architects, engineers, and scientists...

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  • Culture guides behavior

    March 01, 2010

    Sometimes I think people in our business forget that the culture of the organization guides the behavior of its members. Sure— you can always have a bad apple who exhibits some crazy or bad behavior....

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  • Why greed is not so good

    August 24, 2009

    No movie was better than “Wall Street” at capturing the spirit of the go-go 80s. Michael Douglas played the role of Gordon Gekko, a charismatic “rock star” investment banker who gave a speech on the...

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  • The little things that anger clients

    July 06, 2009

    It’s pretty well accepted by most firm owners that if you want to be successful in the A/E/P or environmental business, you MUST keep the good clients you have. No one’s marketing is so good...

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  • The NEW Hot Firm

    November 17, 2008

    I just got back from the ninth annual Zweig Letter Hot Firm Conference and Awards Celebration, held in Chicago this year. It was, as it always is, a great event filled with optimistic people— something...

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  • Relating to the younger people in your A/E firm

    May 21, 2007

    It seems like yesterday that I was “the young guy.” And that’s the last thing I wanted to be. I always tried hard to look and seem older than I really was so people would...

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  • Getting Not-So-Free Ink

    November 06, 2006

    There’s an interesting article in the latest issue of Inc Magazine on PR firms that get paid only when they get results for their clients— results being a press mention in the local paper, a...

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  • If I Were Selling a Firm Today

    October 16, 2006

    We’ve been at this business for some time now— and have worked with hundreds of A/E/P and environmental firms whose principals wanted to sell. Unfortunately, we can’t help all of them— just those who will...

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  • What it Takes to Lead a Hot Firm

    September 18, 2006

    Being the leader of a Zweig Letter Hot Firm isn’t for everyone. Believe me, I know plenty of these characters personally (and they are “characters!”), and while they come from many different age groups, racial...

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  • Making that office pop

    July 12, 2006

    If you watch reality TV at all, you’ve probably heard the new word. It’s “pop.” Everything is supposed to do it— and you, as the orchestrator of change— are supposed to make it happen. The...

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  • Making anyone a better writer

    January 09, 2006

    When you talk with those folks who have really “made it” in this business, i.e., successful principals in successful A/E and environmental firms, they will usually tell you that being able to write was critical...

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  • What it Really Takes to Make a Client Happy

    September 26, 2005

    Architects, engineers, and planners are always talking about what they will do to keep their clients happy. In marketing meetings, repeat business statistics of 80% or better are bandied about with pride, and chests are...

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  • Let’s Get Some REAL Sellers

    June 20, 2005

    I’ve said it before. The standards— what we expect— from people who are supposed to sell the work to keep our staffs busy in our A/E and environmental firms— are woefully low. Forty calls a...

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  • People Like People Who are Responsive

    November 08, 2004

    It just doesn’t matter what type of business one talks about. Whether you are a housepainter, you sell window blinds, or you are in the architecture, engineering, or environmental consulting business— ALL of your clients,...

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  • Make Up Your Mind!

    October 11, 2004

    When I first got out of graduate school with my MBA back in 1980, I went to work for a consulting/recruiting firm in St. Louis that specialized in serving the construction and real estate development...

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  • Marketing Ideas Every Firm Can Implement NOW

    July 19, 2004

    When we remade our Revolutionary Marketing newsletter into The Zweig A/E Marketing Letter, we had a simple idea. Cut the theory and direct the focus of our efforts to implementation. What can firms DO differently...

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  • First impressions count

    March 01, 2004

    Last week, I took my oldest daughter Christy (she’s a high school junior) and one of her friends on a day of college tours. We went to three schools and took the guided tour at...

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  • Succession Success

    February 09, 2004

    Paul Weir, president and CEO of Weir-Sofein Architects and Engineers in Albany, New York, had a problem. He and his primary business partner, Wolfgang Sofein, usually saw eye-to-eye. There was a long history of mutual...

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  • Becoming THE place to work

    October 06, 2003

    It is so valuable… being THE place to work. What I mean by THE place is the firm that everyone wants to work at. It is the cool place, the desirable place to be, the...

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  • Really Tuning in to Your Clients

    July 21, 2003

    Conventional wisdom and a course in marketing will tell you that any business— especially a professional service business— must have close relationships with clients IF the firm wants to keep those clients and get as...

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  • Time for a clean up!

    July 07, 2003

    Spring has sprung and we are now into summer. And while some firms are having record years, more companies are not doing so great. This has resulted in diminished expectations for the owners and employees...

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  • Getting Back to Growth

    July 22, 2002

    Though it happens on occasion, rarely do I work with the top management of a design or environmental firm who will come right out and say, “We don’t want to grow.” Most at least pay...

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  • One Hot Firm CEO

    June 24, 2002

    I paid a visit recently to one of the CEOs whose firm is at the top of The Zweig Letter Hot Firm List. His firm is big, and they basically do everything for everyone (you...

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  • Marketing From the Driver’s Seat

    April 08, 2002

    Robert stompeas felt good. he felt really good. There was a heck of a lot of satisfaction that came from having a great year when so many other firms were having a lousy one. Nautso-Lethargi...

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  • Bazooka Joe on Management

    June 11, 2001

    One of the best benefits of working at ZweigWhite is the free food and drink we get. We give everyone whatever they want as long as you can store it in a cabinet or a...

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  • Hot Firms!

    November 06, 2000

    I came away from our first-ever Hot Firm conference held last week in Cambridge, Massachusetts, as impressed as I could be. Not only did our conference planning staff do a first-class job in terms of...

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  • The Archetypal Leader

    August 14, 2000

    When it comes to leadership, there are many different paths that lead to the same destination. Attila the Hun, Moses, Jesus Christ, Mohammed, Tom Peters, and even our kindergarten teachers can all be pointed to...

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  • On the Road Again

    August 07, 2000

    I just got back from a 1,720-mile motorcycle trip with my wife on our new Kawasaki ZG1000 sport touring bike. It was fantastic! We went up the coast of Maine from Kennebunkport to Bar Harbor....

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  • Public Perceptions of Architects and Engineers

    July 10, 2000

    I have always been interested in design and construction. When I was as young as seven years old, I was drawing up floor plans for houses on graph paper and building them with my Legos....

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  • We All Make Our Own Beds

    May 22, 2000

    “What goes around comes around.” “The harder I work, the luckier I get.” “You reap what you sow.” “To get love, you need to give love.” These adages (and many more) all reinforce the thinking...

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  • Jed Dawson, the Man and His Dream

    March 20, 2000

    Set to music from The Beverly Hillbillies: Let me tell a little story about a man named Jed, a poor engineer, barely kept his family fed. And then one day when designing to buy food,...

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  • Leadership Lessons Learned

    January 17, 2000

    Everything I need to know was not taught in kindergarten! In growing our own business and working with hundreds of firms over the years to help them grow theirs, I feel like I have learned...

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  • Keeping Those Good Old Clients

    October 05, 1998

    Any business, particularly A/E/P and environmental consulting firms, better be concerned about how to keep current clients happy and satisfied. The reason is simple— getting new clients is expensive, and if you have to constantly...

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  • Industry conferences

    March 23, 1998

    Most A/E/P and environmental firms send their people to conferences. Whether it’s the annual event of a “peer” organization such as the AIA, ACEC, or NSPE, or a “client” organization such as the Building Owners...

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  • Recruiting is Selling

    August 25, 1997

    From my experience, I’d say that most owners and managers of A/E/P and environmental firms have forgotten that recruiting is selling. Instead of trying to create the best impression they can on every person who...

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  • Frank Wouldn’t be Happy

    May 19, 1997

    We went to Scottsdale, Arizona, on a family vacation last week. Of course, we did the usual tourist stuff. We visited Montezuma’s Castle near Sedona and rode the stagecoach at Rawhide, the quintessential tacky tourist...

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  • Management Sampler

    May 05, 1997

    Every once in awhile I feel compelled to unload a few disconnected thoughts that might be of value to our readers. This is one of those times: Company cars: When it comes to picking company...

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  • Competing on price

    July 15, 1996

    We hear it a lot these days: “We can’t compete with the five-man firm across town— they’ll do the job for half what we charge,” or, “How can a big firm like ZH43C do that...

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  • The Building Design Team

    June 10, 1996

    From all we see and hear through our “catbird seat” at ZW&A, it seems to me that many of the professionals out there in our industry have forgotten what their role is in the building...

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  • Nine Things to do in 1996

    January 29, 1996

    One of the great things about the A/E/P and environmental consulting business is that it always provides you with a challenge. Right now, many firms are feeling particularly stressed— with a higher than normal workload,...

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  • Making Clients Feel Special

    October 23, 1995

    We’ve all experienced the joy of doing business with a company that acts as if their people like serving you. It really is a great feeling. Most of the time, it happens with businesses like...

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  • Presentation Pointers

    October 09, 1995

    It has been said that the only thing an A/E/P or environmental firm can do in a presentation is “not lose the job”— meaning that the selection decisions are made before presentation time, and can...

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  • Travel Pointers

    September 25, 1995

    Most of us in A/E/P or environmental consulting firms who are at project manager level or higher must travel occasionally. The probability that you will have to travel increases the larger your firm is, the...

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  • Misunderstanding the “Halo Effect”

    August 21, 1995

    Anyone who knows me will tell you that I’m not the sentimental type. But I must say— I love the people who work here. I love them because they work so hard, they never complain,...

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  • PSMA Convention Highlights

    October 03, 1994

    This year’s Professional Services Management Association (PSMA) National Convention was held in St. Paul last week. (I keep wanting to say “Minneapolis,” but St. Paulians are sensitive about that). Ed Vick, president of PSMA (Charlotte,...

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  • Healthy self-image

    April 25, 1994

    I’ve always been a student of human interaction. So when I hear someone say of another person in a derogatory tone, “That Wilson sure has a big ego,” I immediately ask myself “Who is this...

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  • I Never Asked

    October 15, 1993

    Throughout my working career, I never asked for a raise. I never asked for a bigger bonus. I figured if my employers weren’t smart enough to pay me what I was worth, I’d go somewhere...

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  • Clean Up Your Act

    August 15, 1992

    When Sharon T., a successful entrepreneur and owner of three European auto dealerships finally found the location of Land Design Associates Three’s (LDA3) office building one sweltering Tuesday afternoon and pulled her Volvo into the...

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