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Search results

10 results found for “fundamentals”

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  • Arena of contention

    Arena of contention

    May 31, 2026 | Chad Coldiron

    By Chad Coldiron | The AEC industry is facing uncertainty, but leaders remain optimistic, practical, and focused on adapting to what comes next.

    Read
  • Why either/or thinking fails leaders

    Why either/or thinking fails leaders

    May 24, 2026

    By Greg Sepeda | The best leaders resist false choices and build the capacity to operate within tension while maintaining clarity, discipline, and forward momentum.

    Read
  • The signals leaders miss

    The signals leaders miss

    May 10, 2026

    By Sarah Kinard | Economic shifts, regulatory change, technology, and evolving client expectations rarely arrive as disruption – they appear first as signals.

    Read
  • From automation to advantage

    From automation to advantage

    May 03, 2026

    By Sara Grayum | AI is accelerating fast, but in AEC the real opportunity lies in using it to expand capacity, not replace people.

    Read
  • The leadership challenge behind firm growth

    The leadership challenge behind firm growth

    April 26, 2026

    By Michael Sanderson | Firms that want to grow must evolve leadership, systems, and culture or risk being outpaced and ultimately absorbed.

    Read
  • Are you leading from the right place?

    Are you leading from the right place?

    April 26, 2026

    By Brandon Pinkerton | Your leadership impact is shaped by aligning your platform, message, and the audience you are intentionally trying to reach.

    Read
  • When “standard” contracts create nonstandard risk

    When “standard” contracts create nonstandard risk

    April 19, 2026

    By Tristan Harper | Construction contracts are not professional services contracts, and confusing the two creates uninsured risk for AEC firms.

    Read
  • What your employees aren’t telling you

    What your employees aren’t telling you

    March 29, 2026 | Kyle Ahern

    By Kyle Ahern | Employee survey data reveals the hidden drivers of culture, retention, and performance in AEC firms.

    Read
  • Where AI helps – and where humans still matter

    Where AI helps – and where humans still matter

    March 29, 2026

    By John McGill | AI may speed up rendering and iteration in AEC, but human judgment still determines accuracy, compliance, and meaningful design innovation.

    Read
  • The most beautiful play in baseball (and business)

    The most beautiful play in baseball (and business)

    March 22, 2026 | Chad Coldiron

    By Chad Coldiron | Like a perfect double play, high-performing AEC firms rely on preparation, trust, and flawless handoffs long before pressure arrives.

    Read
  • What emerging leaders really want

    What emerging leaders really want

    March 15, 2026 | Sara Parkman

    By Sara Parkman | Rising Stars reveal what today’s young AEC leaders truly value in their firms.

    Read
  • Performance appraisals are mostly a waste of time

    Performance appraisals are mostly a waste of time

    February 15, 2026 | Mark C Zweig

    By Mark Zweig | Annual performance reviews fail AEC firms because real leadership requires continuous feedback, not once-a-year management theater.

    Read
  • From transactions to trust

    From transactions to trust

    February 15, 2026

    By Aaron Quesada | By adapting to shifting expectations, embracing innovation, and acting with integrity, firms can become indispensable partners in their clients’ growth and success.

    Read
  • The Zweig Letter | February 9, 2026

    The Zweig Letter | February 9, 2026

    February 08, 2026

    The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

    Read
  • What actually improves PM performance (and what doesn’t)

    What actually improves PM performance (and what doesn’t)

    February 08, 2026 | Mark C Zweig

    By Mark Zweig | Better project management isn’t about new systems, it’s about disciplined leadership, clear decisions, and relentless execution of fundamentals.

    Read
  • What it really means to be a principal

    What it really means to be a principal

    February 01, 2026 | chad clinehens pe

    By Chad Clinehens | Becoming a principal isn’t a reward for past success – it’s the start of owning responsibility for future value.

    Read
  • When knowledge becomes free

    When knowledge becomes free

    February 01, 2026

    By Kraig Kern | AEC's next competitive advantage isn't expertise; it's how fast you unlock it.

    Read
  • Ways to win more new business

    Ways to win more new business

    January 25, 2026

    By Matt Cooper | Repeat clients keep AEC firms stable, but winning new work is what determines long-term growth and resilience.

    Read
  • AI in recruiting

    AI in recruiting

    January 04, 2026 | Daryl Simons Jr

    By Daryl Simons Jr. | Technology can enhance recruiting efficiency, but human connection, trust, and judgment will always define successful hiring.

    Read
  • One conversation at a time

    One conversation at a time

    January 04, 2026

    By Logan Neitenbach | Recruiting thrives on curiosity, trust, and purpose, because people – not processes – are the true drivers of organizational success.

    Read
  • Bridging the gap

    Bridging the gap

    December 28, 2025

    By Morgan Stinson | Winning work in the AEC industry takes teamwork, trust, and humility to bridge gaps between marketing and technical staff.

    Read
  • Mantras to live by

    Mantras to live by

    December 14, 2025 | Mark C Zweig

    By Mark Zweig | Never give up, act decisively, share the numbers, and lead by example to build a stronger, more resilient firm.

    Read
  • Major shift in the DBE program

    Major shift in the DBE program

    November 02, 2025

    By Robert Jones | The DOT’s new rule ends automatic DBE presumptions, requiring individualized proof of disadvantage and immediate recertification for all firms.

    Read
  • Getting your people to work more

    Getting your people to work more

    November 02, 2025 | Mark C Zweig

    By Mark Zweig | If you want people to work harder, hire the ambitious, lead by example, and reward real performance.

    Read
  • Assembling a high-impact board

    Assembling a high-impact board

    October 26, 2025 | Chris Catton

    By Chris Catton | Having the right people on your board may be the most valuable investment you make for the future of your firm.

    Read
  • Say “Yes, and…” to better leadership

    Say “Yes, and…” to better leadership

    September 28, 2025

    By Michael Makris | Several of improv’s most fundamental rules are very much related to leadership and professional growth.

    Read
  • The Zweig Letter | September 29, 2025

    The Zweig Letter | September 29, 2025

    September 28, 2025

    The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

    Read
  • Let ‘er rip

    Let ‘er rip

    September 14, 2025

    By Morgan Stinson | Lessons from The Bear show AEC leaders the value of purpose, process, development, and treating every client like a VIP.

    Read
  • Geysers in the breakroom

    Geysers in the breakroom

    September 07, 2025 | Jeremy Clarke

    By Jeremy Clarke | Handle hidden tension before it blows – eroding trust, culture, and leadership credibility.

    Read
  • Why GAAP compliance matters

    Why GAAP compliance matters

    August 17, 2025

    By Robert Jones | Government contractors in AEC must understand and follow GAAP to meet compliance standards, secure contracts, and ensure accurate financial reporting.

    Read
  • What young leaders want

    What young leaders want

    June 22, 2025 | Sara Parkman

    By Sara Parkman | Zweig Group’s 2025 Rising Stars share what inspires purpose, loyalty, and change in the AEC workplace.

    Read
  • Understanding data in AEC

    Understanding data in AEC

    June 08, 2025

    By Hal Rosner | Proper planning, organization, and understanding of data can mean the difference between a project’s success and failure.

    Read
  • Back to basics

    Back to basics

    June 01, 2025 | Chris Catton

    By Chris Catton | Recruiting is tough, but AEC firms that master the basics gain a serious competitive advantage.

    Read
  • The Iron Man framework for innovation

    The Iron Man framework for innovation

    May 18, 2025

    By Nick Heim | Innovation in AEC succeeds when people, processes, and technology work together with purpose and alignment.

    Read
  • The high-performance blueprint

    The high-performance blueprint

    May 18, 2025

    By Stefanie Richter | High-performing AEC teams thrive on chemistry, clarity, and control – enabled by integrated systems that eliminate costly friction.

    Read
  • ISG acquires JDAVIS, adding expertise and expanding reach

    ISG acquires JDAVIS, adding expertise and expanding reach

    May 14, 2025

    Architecture, engineering, environmental, and planning firm, ISG, has acquired JDAVIS, a multi-disciplinary design firm with offices in Raleigh, North Carolina, and Philadelphia, Pennsylvania.

    Read
  • Referrals

    Referrals

    May 04, 2025 | Mark C Zweig

    By Mark Zweig | If you want more “word of mouth” advertising, assess how your firm measures up against these six critical factors.

    Read
  • Maintaining proper licensure during M&A

    Maintaining proper licensure during M&A

    May 04, 2025

    By James Gilmer | Proactively addressing these regulatory considerations ensures your firm remains in good standing, competitive, and positioned for long-term success.

    Read
  • Big game strategy

    Big game strategy

    April 20, 2025

    By Mercedez Thompson | As our industry and client expectations evolve, so must our strategies for winning complex, high-stakes project pursuits.

    Read
  • Four questions

    Four questions

    February 23, 2025

    By Matt Verderamo | Finding a mentor can provide direction, accelerate career growth, and offer valuable insights, but it requires commitment and openness.

    Read
  • Uncertain times will test leadership

    Uncertain times will test leadership

    February 23, 2025 | Mark C Zweig

    By Mark Zweig | These qualities will be essential for entrepreneurial leaders in the AEC business to have in the coming months and years ahead.

    Read
  • Strategy execution essentials

    Strategy execution essentials

    February 16, 2025 | ying liu leed ap bd c

    By Ying Liu | The essential structural and tactical elements that underpin successful strategy execution in AEC.

    Read
  • Growth vs. profitability

    Growth vs. profitability

    January 12, 2025 | Mark C Zweig

    By Mark Zweig | Balancing growth and profitability is essential for long-term value creation and success in AEC firm valuation strategies.

    Read
  • Building teams with a growth mindset

    Building teams with a growth mindset

    January 05, 2025

    By Leisbel Lam | Harnessing the power of a growth mindset and the S-curve of learning to transform human capital in the AEC industry.

    Read
  • A future beyond boundaries

    A future beyond boundaries

    December 01, 2024 | Kristin Kautz CPSM

    By Kristin Kautz | AI adoption empowers firms to unleash their human potential to solve problems that matter.

    Read
  • Thoughts on job descriptions

    Thoughts on job descriptions

    November 17, 2024 | Mark C Zweig

    By Mark Zweig | Flexible job descriptions with clear responsibilities, single reporting lines, and adaptable salary ranges foster employee satisfaction and avoid rigidity.

    Read
  • The power of job costing

    The power of job costing

    November 10, 2024

    By Stuart McLendon | This process improves team coherence and speed in addition to enhancing revenue per man-hour.

    Read
  • Tis the season – for updating business plans

    Tis the season – for updating business plans

    November 10, 2024 | Mark C Zweig

    By Mark Zweig | Don’t turn yours into a joke by getting the wrong help and taking the wrong direction with revising your strategic plan.

    Read
  • Compliance with federal regulations

    Compliance with federal regulations

    September 15, 2024

    By Taylor Dolan & Nathan Greyard | How the Supreme Court’s overturning of the Chevron deference will impact design firms.

    Read
  • Leading through transition

    Leading through transition

    September 08, 2024 | Ezequiel Tovar

    By Ezequiel Tovar | Firm owners need to first be intentional, vulnerable, and transparent in order to make their transition a success.

    Read
  • An experience focused on ROI

    An experience focused on ROI

    July 28, 2024 | chad clinehens pe

    By Chad Clinehens | These events offer firm leaders an opportunity to connect, learn, and celebrate  – this year with a focus on ROI.

    Read
  • Scaring the sell out of you

    Scaring the sell out of you

    June 02, 2024

    By Tyler Suomala | Sales is not the monster under the bed – it’s just a conversation, a shared meal, and a chance to offer solutions and forge lasting connections.

    Read
  • Flash over substance

    Flash over substance

    May 19, 2024 | Jeremy Clarke

    By Jeremy Clarke | Focus your firm’s retention strategy on offering meaningful benefits that are in alignment with core human needs.

    Read
  • Selling firm owners on entrepreneurship

    Selling firm owners on entrepreneurship

    May 05, 2024 | Mark C Zweig

    By Mark Zweig | So many firm owners in our industry could do even better for their people and themselves, and build real value, if they were more entrepreneurial.

    Read
  • Zweig Group announces partnership with School of PE

    Zweig Group announces partnership with School of PE

    April 12, 2024

    Zweig Group, the leading provider of consulting services, research, and education for the architecture, engineering, and construction industry, is excited to announce it is partnering this year with School of PE on its annual Best Firms To...

    Read
  • Entrepreneurial vs. small business thinking

    Entrepreneurial vs. small business thinking

    March 17, 2024 | Mark C Zweig

    By Mark Zweig | Entrepreneurial firms adapt better to a changing environment, are better places to work, and build significant value over time that can be harvested.

    Read
  • Hit the ground running: Petro Megits

    Hit the ground running: Petro Megits

    March 10, 2024

    By Liisa Andreassen | CEO of Kaas Wilson Architects (Bloomington, MN), an architecture and interior design firm specializing in all types of multi-family housing.

    Read
  • Fostering a passion for design

    Fostering a passion for design

    March 03, 2024

    By David Keith | Legacy programs reinforce a firm’s commitment to nurturing talent, fostering innovation, and preserving a dynamic, forward-thinking design culture.

    Read
  • Speed of trust

    Speed of trust

    February 25, 2024

    By Morgan Stinson | Low trust in workplaces incurs a hidden cost, hindering efficiency, innovation, and collaboration.

    Read
  • Goodhart’s Law and utilization

    Goodhart’s Law and utilization

    January 28, 2024 | Tom Godin

    By Tom Godin | Making utilization a target in your firm could result in some undesirable behaviors.

    Read
  • A legacy of responsible design

    A legacy of responsible design

    January 28, 2024

    By Florencia Kratsman | Businesses must embrace sustainable interior design, prioritizing eco-friendly materials, longevity, and heritage to mitigate environmental impact and meet consumer demands.

    Read
  • The art of being present

    The art of being present

    December 17, 2023

    By Kraig Kern | In our digitized age, the very tools designed to enhance communication can sometimes become barriers.

    Read
  • Mastering the basics

    Mastering the basics

    November 26, 2023

    By Kevin Brown | To become an employer of choice in AEC, you must prioritize getting the fundamentals right before investing in advanced employee programs.

    Read
  • Long-term legacy: Alan Kroeker

    Long-term legacy: Alan Kroeker

    November 12, 2023

    By Liisa Andreassen | Senior principal and president of 19six Architects (San Luis Obispo, CA), one of the oldest and most established architectural firms in California.

    Read
  • Graphic design, marketing, and AEC

    Graphic design, marketing, and AEC

    October 15, 2023

    By Ivy Mendoza & Justin Patterson | By effectively communicating the complexities of engineering, graphic designers and marketers add value to a AEC firms.

    Read
  • Do you want to lead – or follow?

    Do you want to lead – or follow?

    July 09, 2023 | Mark C Zweig

    By Mark Zweig | When you work in a crowded field full of many companies that do essentially the same thing, you can either be one of many or you can choose to stand out.

    Read
  • Encouraging creative thinking

    Encouraging creative thinking

    June 18, 2023

    By Somshekhar Kundral | Developing effective problem-framing skills can help your people think outside the box, challenge assumptions, and find innovative solutions.

    Read
  • Four pillars

    Four pillars

    June 11, 2023 | Ezequiel Tovar

    By Ezequiel Tovar | The four pillars of ownership transition strengthen your firm and provide a foundation for success.

    Read
  • Creating growth: Al Baysek

    Creating growth: Al Baysek

    May 28, 2023

    By Liisa Andreassen | Executive principal and chief strategy officer at AG&E (Dallas, TX), a full service firm that provides sustainable structural engineering design for all types of projects.

    Read
  • An antidote for quiet quitting

    An antidote for quiet quitting

    May 21, 2023

    By Miles Gullingsrud | When leaders take the time to invest in the development ambition of staff, they can create a system that supports people’s personal and professional sustainability.

    Read
  • Four shifts that are changing everything

    Four shifts that are changing everything

    May 14, 2023

    By Peter Atherton | These shifts have fundamentally changed the way we must lead and develop our teams and organizations if we want to sustainably grow and prosper in this new era.

    Read
  • How to define and nurture your firm’s “virtuous cycle”

    How to define and nurture your firm’s “virtuous cycle”

    April 09, 2023

    By Eric Wilson | With the right set of values and organizational alignment, you may find yourself in a positive feedback loop where shared principles guide you toward collective goals.

    Read
  • A new firm culture

    A new firm culture

    March 05, 2023

    By Jodie Quinter | We have an opportunity to reset our company cultures in a way that recognizes adaptability, while prioritizing the ways in which our people want to work and live.

    Read
  • Staying true: Kaley Konecny

    Staying true: Kaley Konecny

    February 05, 2023

    By Sara Parkman | Human resources director at CORE Consultants, Inc., a professional services firm that empowers its people to thrive at home, at work, and in their community.

    Read
  • Zweig Index: Atlas Technical Consultants Company Spotlight

    Zweig Index: Atlas Technical Consultants Company Spotlight

    February 01, 2023 | Andy Chavez

    By Andy Chavez | The new and improved Zweig Index will report on 11 of the AEC industry’s leading firms on a monthly basis. This installment details the financial standing of Atlas Technical Consulting (ATCX) as of...

    Read
  • Improving construction administration

    Improving construction administration

    December 11, 2022

    By Mark Nusbaum | Changing your perspective and striving to always be present, aware, and reassuring will inspire confidence during construction administration.

    Read
  • Trends and takeaways

    Trends and takeaways

    October 09, 2022 | Jamie Claire Kiser

    By Jamie Claire Kiser | Key points from this year’s ElevateHER Symposium and ElevateAEC Conference & Awards Gala.

    Read
  • Being a real leader

    Being a real leader

    September 25, 2022 | Mark C Zweig

    By Mark Zweig | If you want to be an effective leader, you must help others, build trust, and set the best example every day.

    Read
  • Strategy 101

    Strategy 101

    August 14, 2022 | Phil Keil

    By Phil Keil | Strategic planning is an incredibly deep and nuanced practice that every firm needs to consider.

    Read
  • Turn HR upside down

    Turn HR upside down

    July 24, 2022 | Mark C Zweig

    By Mark Zweig | It’s time to turn your firm’s HR upside down and make some big changes to your policies and practices.

    Read
  • The radical power of listening

    The radical power of listening

    July 17, 2022

    By Frank McIllwain | Companies that place a high value on listening to and investing in their employees have been more effective at attracting and retaining top talent.

    Read
  • 2022 Hot Firm Award Winners Announced

    2022 Hot Firm Award Winners Announced

    June 06, 2022

    Zweig Group has announced the 2022 Hot Firm List, a more than two-decade-old awards program honoring the fastest growing firms in the AEC industry.  Firms are ranked based on three-year growth in revenue, by both...

    Read
  • A call for rethinking AEC education

    A call for rethinking AEC education

    May 29, 2022

    By Nea May Poole | Universities do their students a disservice if they leave their programs without a fundamental understanding of what the career they have chosen entails.

    Read
  • Creating opportunities: Rob Winstead

    Creating opportunities: Rob Winstead

    May 29, 2022

    By Liisa Andreassen | Principal at VMDO, an architectural planning and design firm that creates community-centered environments that connect people and place through design.

    Read
  • Providing opportunities: Mitch Smith

    Providing opportunities: Mitch Smith

    March 20, 2022

    By Liisa Andreassen | CEO and chairman of the board at MG2 (Seattle, WA), a global architecture, design, construction, and branding studio.

    Read
  • Agenda and Speakers Announced for Zweig Group’s M&A Next Symposium

    Agenda and Speakers Announced for Zweig Group’s M&A Next Symposium

    March 08, 2022

        Zweig Group, AEC advisory firm who facilitated $300M in transactions in 2021, has announced the list of speakers and discussion topics for the upcoming M&A Next Symposium, to be held in Charleston, SC...

    Read
  • Technology as a differentiator

    Technology as a differentiator

    December 26, 2021

    By Joseph Spadea | Invest in these technologies so you can continue bringing the best solutions to your clients and remain competitive in the changing market.

    Read
  • New Zweig Group website

    New Zweig Group website

    December 12, 2021 | Christina Zweig Niehues

    By Christina Zweig Niehues | Zweig Group’s new website combines three old websites into one for a seamless user experience.

    Read
  • Technology basics

    Technology basics

    October 17, 2021

    By Tom Godin | These fundamentals are an important part of your firm’s healthy diet.

    Read
  • Market sector-based organization structures

    Market sector-based organization structures

    October 17, 2021

    By Mark Zweig | Seven good reasons to look at implementing a market sector-based organization structure in your firm.

    Read
  • A simple hello

    A simple hello

    September 26, 2021

    By Chad Coldiron | Whatever your role is at work or in life, showing others respect is always a good way to build a great relationship.

    Read
  • So you want to make more money?

    So you want to make more money?

    September 12, 2021

    By Mark Zweig | You may be an architect or engineer and think you aren’t really motivated by money. But money is a scorecard in the game of business, and ‘winning’ is fun!

    Read
  • Why certain numbers are important

    Why certain numbers are important

    August 15, 2021

    By Mark Zweig | Not only do you need to monitor and report on the right performance metrics for your firm, but you also have to explain what these numbers mean to your people.

    Read
  • Watching your baby grow up

    Watching your baby grow up

    July 18, 2021

    By Mark Zweig | Seeing the firm you started or used to run be successful when you’re gone is one of the greatest accomplishments you can hope for.

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  • “RSTLNE” for AEC firms

    “RSTLNE” for AEC firms

    June 27, 2021

    By Tom Godin | Like Wheel of Fortune’s most strategic letters, there are aspects of AEC firm operations that nearly always merit attention.

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  • Humility: David Shove-Brown

    Humility: David Shove-Brown

    June 20, 2021

    By Liisa Andreassen | Partner at //3877, a boutique design firm that’s committed to providing innovative and creative designs that enhance and enrich the lives of its clients, partners, and communities.

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  • Who will win the talent standoff?

    Who will win the talent standoff?

    June 06, 2021

    By Peter Atherton | Playing to win requires a real investment in organizational redesign, and the creation of both a vision and a culture that’s worth the work.

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  • Keep your relationships alive and well!

    Keep your relationships alive and well!

    May 16, 2021

    By Mark Zweig | Your ability to establish and maintain relationships over time is essential to your personal and business success in the A/E business or any business.

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  • A blue ocean strategy

    A blue ocean strategy

    May 02, 2021

    By Stephanie Warino | To be successful, firms must find their “blue ocean” of uncontested market space.

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  • Engineering excellence: Sean Bluni

    Engineering excellence: Sean Bluni

    April 25, 2021

    By Liisa Andreassen | CEO of Hardesty & Hanover (New York, NY), a world-renowned full-service engineering firm with more than 130 years of experience.

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  • Yin and yang

    Yin and yang

    April 04, 2021

    By Will Swearingen | Problems can arise when two leaders have distinctly different philosophies about how to run a business.

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  • Purpose driven leadership

    Purpose driven leadership

    February 28, 2021

    By Phil Keil | This will inform your strategy development and ultimately allow you to build a legacy.

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  • Navigating operations during global crisis

    Navigating operations during global crisis

    February 21, 2021

    By Patrick Schultz | Achieve resilient, sustainable operations while navigating an unprecedented global pandemic and addressing complex disruptions.

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  • Make them want what you do!

    Make them want what you do!

    February 07, 2021

    By Mark Zweig | It’s great to be needed, but it’s not really where you want to be. The position you should really seek to attain is to be wanted.

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  • Extrinsic motivation

    Extrinsic motivation

    January 17, 2021

    By Mitchell Shope | Leveraging reinforcement theory will connect the action to the reward and bolster your firm’s morale and cultural identity.

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  • Decentralization

    Decentralization

    January 10, 2021 | Phil

    By Phil Keil | Decentralization of structure within our firms allows for a more agile, adaptable, and unified organization.

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  • Be smart in how you run your business

    Be smart in how you run your business

    January 03, 2021

    By Mark Zweig | Know your purpose, intent, and philosophy of business, but be willing to change if it becomes prudent to do so.

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  • Personal connections: Brad Strittmatter

    Personal connections: Brad Strittmatter

    December 06, 2020

    CEO of Olsson (Lincoln, NE), an employee owned 1,300-person firm that is working to leave the world better than they found it.

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  • Better together: Erin Inman

    Better together: Erin Inman

    November 15, 2020

    President and CEO of Primera (Chicago, IL), a mid-size, full-service, woman-owned engineering design and consulting firm.

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  • Nine more things to change in your firm

    Nine more things to change in your firm

    November 15, 2020

    By Mark Zweig | Best practices may be safe, but they won’t differentiate your firm. Make these changes and your firm will stand out.

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  • Where are all the entrepreneurs?

    Where are all the entrepreneurs?

    November 08, 2020

    By Mark Zweig | Entrepreneurs and small business owners have fundamentally different views on the opportunity each has in front of them.

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  • Technical problems need human solutions

    Technical problems need human solutions

    November 01, 2020

    We must apply our human intelligence to identify the real problems and leverage technology as a platform to bridge the gaps between tools, people, and processes.

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  • Those who can should teach!

    Those who can should teach!

    October 18, 2020

    By Mark Zweig | “Being allowed to teach what I’ve learned about entrepreneurship and business to my students over my long career has been one of my greatest honors and privileges.”

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  • The role of the CEO in an A/E firm

    The role of the CEO in an A/E firm

    October 11, 2020

    By Mark Zweig | These six traits are most likely to lead to success and are absolute “musts” for whomever is the CEO of the firm.

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  • Forgotten fundamentals of the A/E business

    Forgotten fundamentals of the A/E business

    September 27, 2020

    By Mark Zweig | “Sometimes I think it is good to reflect back on all the lessons I have learned over the years. Here are a few that stand out to me.”

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  • Design a successful design business

    Design a successful design business

    August 10, 2020

    By Mark Zweig | What your firm becomes should be the result of a plan, of deliberate efforts. You can and should “design” your design firm.

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  • Unconscious bias

    Unconscious bias

    August 03, 2020

    Educating yourself about these biases as well as potential strategies for mitigation can help you avoid prejudice in your decision-making.

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  • Live your legacy

    Live your legacy

    July 27, 2020 | Phil Keil

    By Phil Keil | Developing a legacy-building strategy requires looking within to the sources of your greatest purpose and potential.

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  • I’m upset but still have a business to run

    I’m upset but still have a business to run

    June 08, 2020

    By Mark Zweig | No matter how you feel personally about anything happening in the country or world as a whole, it’s your job to do your job.

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  • Look ahead by looking back

    Look ahead by looking back

    May 11, 2020

    By Jamie Claire Kiser | Addressing questions about the impact of COVID-19 through the lens of the Great Recession.

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  • Can a company innovate forever?

    Can a company innovate forever?

    April 22, 2020

    It’s possible for a mature company to stay innovative – the key is unlocking talent from within.

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  • The brand as a leader

    The brand as a leader

    April 13, 2020

    Exceptional brand leadership is a must for a firm to be exceptional in today’s challenging business environment.

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  • Morality and business

    Morality and business

    February 03, 2020

    By Phil Keil | Use careful thought and consideration when defining your firm’s value, moral, and ethical framework.

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  • Forgotten fundamentals of marketing

    Forgotten fundamentals of marketing

    February 03, 2020

    “The companies that really make an effort to understand and embrace basic marketing knowledge will continue to grow and prosper regardless of the markets they serve.”

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  • Path finding in uncharted territory

    Path finding in uncharted territory

    January 20, 2020

    As Zweig Group’s director of ownership transition, Will Swearingen understands the emotional stakes at play when a firm founder decides it’s time to pass the torch.

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  • Grow with gratitude

    Grow with gratitude

    December 16, 2019

    Thankful organizations will grow with engaged employees, loyal clients, trusted partners, and supportive communities.

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  • Family business: H. Miller Caldwell, III

    Family business: H. Miller Caldwell, III

    October 28, 2019

    CEO of Caldwell Associates, a firm that’s not afraid to fail, and that’s strong enough to pick up and keep going.

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  • Where art thou, writers?

    Where art thou, writers?

    October 21, 2019

    Sadly, fewer and fewer of us are interested in developing writing, speaking, or other communication skills as a significant professional goal.

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  • Monkey see, monkey do

    Monkey see, monkey do

    August 19, 2019

    “Every time you take off early or give yourself that perk you always wanted, you could unknowingly be demotivating someone. I’ve seen some egregious examples of this over the years.”

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  • Basic marketing, busy AEC

    Basic marketing, busy AEC

    June 24, 2019

    A small investment of your time, energy, and creativity can yield a large return with your clients. Start gently and build your confidence.

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  • Project management improvement plan

    Project management improvement plan

    June 17, 2019

    Use this seven step process to focus on project management for year-over-year improvement.

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  • Marketing is everything

    Marketing is everything

    May 06, 2019

    “Are you missing out on this valuable knowledge in these or any other areas that it is needed? If so, amend your evil ways and make better use of your marketing talent!”

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  • Being a better supervisor

    April 22, 2019

    “A lot of managers in AEC firms – design and technical people who have become managers – need to learn a few supervisory basics.”

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  • Embrace change

    Embrace change

    April 22, 2019

    Whether it’s growth, ownership transition, diversity and inclusion, or technology, firms shouldn’t shy away from change if they want to be successful.

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  • Driving efficiency

    Driving efficiency

    March 25, 2019

    Implementing a tailor-made set of processes for your tailor-made firm will increase your chances of success, regardless of the space in which you compete.

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  • Key successors: Bob Howell

    Key successors: Bob Howell

    March 04, 2019

    CEO of SSOE Group (Hot Firm #44 for 2018), a global project delivery firm for architecture, engineering, and construction management based in Toledo, Ohio. By Liisa Andreassen Correspondent “All key positions within the company are...

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  • Employee engagement (Part 1)

    Employee engagement (Part 1)

    February 25, 2019

    By understanding the basics of performance-boosting behaviors, we can design a better approach to attract, develop, and retain top talent. Employee engagement is a powerful determinant of an organization’s success. Employee engagement is also central...

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  • Essential business concepts everyone should know

    Essential business concepts everyone should know

    February 11, 2019

    “Anyone who owns a business today will be better off if they accept certain ‘truths’ about their business, and business in general.” Anyone who owns a business today will be better off if they accept...

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  • The mighty can (and do) fall

    The mighty can (and do) fall

    February 11, 2019

    Undisciplined growth, poor people focus, low financial performance, and a weak capital structure can sink a firm – even big ones with brand names. I’ve been working with several colleagues for the past four years...

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  • Getting groceries

    Getting groceries

    January 14, 2019

    Project delivery is much more difficult than filling up the fridge at home, but there are plenty of similarities, too. Good project management that includes a thorough planning process is key to successful project delivery....

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  • Conference call: Lisa Kay

    Conference call: Lisa Kay

    January 07, 2019

    President, Alta Environmental (Best Firm #4 Environmental for 2018), a 50-person firm based in Long Beach, CA. By Liisa Andreassen Correspondent “It’s said that people typically don’t leave companies, they leave bosses,” Kay says. “Making...

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  • Greater than project management

    Greater than project management

    December 10, 2018

    As an industry, we generally leave a lot of money on the table and drive up costs with our lack of effectiveness in management and training. When we think of improving, we often turn to...

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  • Go/no-go

    Go/no-go

    December 03, 2018

    Pre-project analysis is critical if you want strong business development through profitable projects and happy clients. And yes, it’s a process. The Gateway Engineers, Inc. is a full-service civil engineering firm with a diverse group...

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  • Conference call: Lorraine Green

    Conference call: Lorraine Green

    December 03, 2018

    President of Pond & Company, Inc. (Best Firm Multi-discipline #19 for 2018), a 550-person firm based in Atlanta with 25 offices in the U.S., Canada, Japan, and Spain. By Liisa Andreassen Correspondent “One of the...

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  • Lessons from the past

    Lessons from the past

    October 29, 2018

    By Edward Friedrichs | In a time of polarization and crass tribalism, don’t forget the founding norms of respect and civility. It’ll be good for you, your firm, and your clients. 

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  • The “L” word, revisited

    October 01, 2018

    I have said it before. I am worn out from all the talk about leadership versus management, Level 5 leadership, servant-leader leadership, and the rest of it. The “L” word – leadership – sure is...

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  • An enticing aroma

    An enticing aroma

    September 17, 2018

    If your firm makes a sincere effort to learn, teach, develop, innovate, and improve, old and new hires alike will notice. As president of a 400-person design firm, one of my favorite activities is one-on-one...

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  • Conference call: Henry Gallart

    Conference call: Henry Gallart

    September 10, 2018

    CEO of SidePlate (Best Firm Structural #4 for 2018), a civil engineering firm based in Mission Viejo, California. By Liisa Andreassen Correspondent “There is no question that organic growth is the way to go,” Gallart...

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  • Selling a lot of work

    Selling a lot of work

    August 06, 2018

    As it relates to the AEC “industry,” we all should know by now that those who can sell a lot of work are the people who rise to the top of their firms, have the...

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  • Limbic leadership

    Limbic leadership

    July 30, 2018

    By Phil Keil | The development of high moral and ethical standards is the most important thing you can do as a leader, and it will transform your team for the good.

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  • Don’t suck

    Don’t suck

    July 09, 2018

    It might be a blunt mantra but it has a broad application across all facets of life and work, including the AEC industry. We all have leaders and figures in our lives who leave an...

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  • More than overhead

    More than overhead

    June 11, 2018

    Non-creatives have to understand and respect what marketers do, or we run the risk of demotivating those who are critical to our success. A recent study by InSource reported that “Creative professionals are being asked...

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  • Excellence – or something else?

    March 26, 2018

    In dealing with my workers on a quality problem in my other business – Mark Zweig, Inc., a design/build/contracting/development company – I had an epiphany: Everything we do is either excellent OR it’s something else....

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  • The reward of change

    February 12, 2018

    Clients have evolved, and if you want stay connected with them, you have to learn who they are, what they want, and where you fit. Change – a simple yet loaded word, particularly these days....

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  • Face-to-face

    January 22, 2018

    The meet and greet is great, but making long-term friendships is even better. Come to the Hot Firm conference in Dallas this year (Sept. 20-21), and bond with your peers. The 2017 Hot Firm and...

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  • Question Mark

    December 11, 2017

    I'm concerned we have a quality issue at my company, but I don't know how to adress it. What's the best way to encourage people to do their best work? Mark Zweig, Founder & Chairman...

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  • The ‘strategy thing’

    October 02, 2017

    Can strategic thinking be learned? Sure, if you know where to start and are mindful of the mileposts along the way. Halfway through a two-day strategic planning retreat, a senior leadership team member nervously pulled...

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  • Marketing matters, part 2

    September 11, 2017

    Digital is critical, but don’t fixate on having an army of followers. Instead, use social channels to build your brand equity. What is the first thing you do when you wake up in the morning?...

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  • Accomplishing things through others

    August 28, 2017

    When you think about it, management of the design process for a complex construction project is all about accomplishing things through others. Many different people have to come together to get something done by a...

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  • Grade-based performance

    August 14, 2017

    Senior employees are outperformed by their subordinates all the time. Use metrics to reward the doers and identify the dead weight. The subject of compensation is a challenging and emotionally-charged issue. It affects all of...

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  • Content drives AEC firms

    June 19, 2017

    Regardless of what else the future holds for B2B marketing, one thing is certain: Content marketing is here to stay. Marketing communications. Social media. Graphic design. Media relations. Proposals. Internal communications. Event engagement. Brand management....

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  • Common misconceptions

    June 19, 2017

    After 37 years of working in one industry, you eventually become aware of just about every bit of what passes for “conventional wisdom” in this business. Some of it may seem logical on the surface...

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  • The protected class

    April 10, 2017

    If your firm does not have a well-crafted system for handing out employee bonuses, you run the risk of creating the haves and the have nots. 2016 was a good year in the domestic A/E...

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  • The New Grand Strategy

    The New Grand Strategy

    March 30, 2017

    Book about elevating sustainability as a national strategic imperative is an impressive guide on how the US can shape a prosperous future. My daughter was at a sustainability conference in Santa Clara, California recently. She...

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  • What can we expect in China in 2017?

    What can we expect in China in 2017?

    February 18, 2017

    A revamp of global bank capital standards is on hold during the change of administration in Washington, with U.S. and European Union negotiators locked in a “fundamental disagreement” over how to stop banks gaming the...

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  • A champagne toast

    January 16, 2017

    Recognizing hard work and celebrating a job well done is common practice at HED. Whether it’s a thank you note or another form of congratulations, success is celebrated. As a firm that’s been around for...

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  • Good 2017 probable

    December 13, 2016

    Bond issues, Trump spending could spell good year for AEC By Richard Massey Managing Editor While a three-person panel hosted by Engineering News-Record did not offer an outright prediction that construction would boom next year,...

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  • Old recruiting habits slowing you down?

    September 09, 2016

    Demanding a resume is a good way to scare off potential hires, but your chances improve if you pick up the phone and sell your firm. One of the biggest challenges facing the AEC industry...

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  • Old recruiting habits slowing you down? 

    September 06, 2016

    Demanding a resume is a good way to scare off potential hires, but your chances improve if you pick up the phone and sell your firm. One of the biggest challenges facing the AEC industry...

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  • Leadership transition

    August 02, 2016

    Letting go is hard to do, so when the time comes for a changing of the guard, it helps if the second tier is groomed, confident, and empowered. Much of our recent work has been...

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  • To lead: Plan for the long-term

    March 09, 2016

    Annual resolutions are short-term planning at best. Now that another new year is in full throttle mode, are you checking off your list of resolutions, or are you envisioning your firm’s future? Annual resolutions are...

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  • What's your "big idea" in M&A?

    December 14, 2015

    Although Zweig Group's M&A Survey offers a variety of responses to the question "why are you considering an acquisition", there are, essentially, only two reasons that firms pursue inorganic growth. These reasons are to either...

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  • Maximize Value With Your Business Valuation

    October 01, 2015

    The process of business valuation and the analysis of the firm it involves can be a valuable tool for any firm. A properly prepared business valuation should provide firm owners with an independent view of...

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  • Project Management needs help at many firms

    September 22, 2015

    In a recent poll of project managers and firm leaders in the A/E industry, training/mentoring was ranked as the most important thing A/E firms could do to improve project management. The poll also indicated that...

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  • Marketing Excellence Awards: Maser

    August 21, 2015

    Maser Consulting P.A. (Red Bank, NJ), a 500-person multidiscipline engineering consulting firm, is the fourth place winner in the External Newsletter category of Zweig Group’s 2015 Marketing Excellence Awards for its new brochure package. Due...

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  • Positivity

    August 06, 2015

    Sometimes negative thoughts can creep in; here’s why leaders should always try to maintain a positive outlook. Being positive – surrounding yourself with other positive people and believing you CAN do something – is essential...

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  • Do small firms even need a board of directors?

    Do small firms even need a board of directors?

    July 24, 2015

    Here's a small excerpt from the A/E Board of Director's Manual.... In short, some do and some don’t....Since a majority of firms in the industry—most of which are small—have boards, it would seem that boards...

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  • Hot Firm Speaker Spotlight: Noah Eckhouse

    July 23, 2015

    Keynote Title: Driving more ROI from your Existing IT Investments Speaker: Noah Eckhouse, VP Portfolio Development Description: Plenty of software vendors are anxious to sell CIOs and CFOs "the next great thing”; however, only a...

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  • A leading strategy

    May 20, 2015

    RTM’s CEO Tony Mirchandani has built his career pragmatically and encourages sustainable growth within his firm. By Liisa Andreassen Correspondent Tony Mirchandani, CEO, RTM (South Barrington, IL), a 100-person engineering consulting firm, has expertise in...

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  • The PM conundrum

    April 23, 2015

    Flaws in current system can be overcome through strategic adjustments. Being a project manager in the typical A/E/P or environmental firm is rarely easy. Think about it: In most firms in this business, it is...

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  • Focusing on fundamentals

    April 22, 2015

    Becoming a Better Project Manager aims to provide new, aspiring PMs with a knowledge base and toolbox to be successful in design, facilities management firms. By Andrea Bennett Managing Editor On May 5, Zweig Group...

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  • Constantly adjust your priorities

    March 25, 2015

    Asking five questions can help competent men and women prioritize their endless workloads. When you look at those people working in A/E firms who seem to get a lot done, you find one of their...

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  • Editorial: Lessons from the Shanghai Circus

    August 15, 2013

    Mark Zweig offers three simple tips: specialize, coach and choose your team well. I went to what some of us refer to as “Hillbilly Paradise” for a couple days with my family last week –...

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  • From the Chairman: A new recruiting philosophy

    July 18, 2013

    Listen to your staff, have an appealing culture, hire selectively and keep your employees for the long-term. I’m hearing more and more about the market firming up and people being in demand. So, I think...

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  • Editorial: Be more effective now

    June 14, 2013

    The year is half over, so here’s eight things you can do now to improve performance, Mark Zweig writes. Time’s a-wastin’. The year is now approaching halfway (time flies, doesn’t it?). You cannot keep rationalizing...

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  • Editorial: The art of the sale

    February 13, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 995 Originally published 2/18/2013 Sometimes it’s more about gut, patience, clarity and follow-up than just following recipes. You can talk all you want...

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  • From the Chairman: Governance avoidance

    February 13, 2013

    This article first appeared in The Zweig Letter (ISSN 1068-1310) Issue # 994 Originally published 2/11/2013 Most architects and engineers never studied how to run a business, so the issue of governance becomes increasingly complex...

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  • Weekly Consulstant Viewpoint

    November 04, 2011

    Editorial: By Mark C. Zweig It seems to me that many – if not most – companies in our business today have given up on the idea that they can grow in this economy. Instead,...

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  • Deal Sourcing: No cook book or secret sauce needed

    June 09, 2011

    By Jeff Clark, Managing Director & Principal, Investment Banking Get out there and make it happen. Tell people, from your accountant to your attorney to your friends and business associates on all your social networks,...

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  • F&A Advisor: Don’t get stuck in the middle

    March 10, 2011

    By Hobson Hogan I recently attended a conference on alternative investments for asset managers and investors. The attendees were mostly representatives from large institutional investors, endowments, hedge fund managers, and corporate bankers. The conference focused...

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  • The Fundamental Laws of the A/E/P Business

    February 10, 2011

    By Mark C. Zweig I thought it might be fun to reflect back on my 30-plus years of working in this business and assemble a list of fundamental laws none of us can get around....

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  • What’s wrong with incentive compensation?

    November 02, 2009

    As the year starts to wrap up, most A/E and environmental firms begin to rethink their incentive compensation plans: “Is our plan right for our company?”; “Does it reward the behavior we want to reward?”;...

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  • There are no short-term marketing fixes

    August 17, 2009

    Short term marketing fixes? There aren’t any. You can hold a lot of meetings, make some calls, and get out and aggressively try to sell some new projects, but it probably won’t make any real...

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  • To sell or not to sell

    March 30, 2009

    Right now, a record number of senior owners of architecture, engineering, planning, and environmental firms are facing a serious question. Should they sell their firm— or not? It’s a question every entrepreneurial small business owner...

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  • Meet client needs now

    March 16, 2009

    Any business— be that A/E/P or otherwise— survives and prospers to the extent it meets the needs of its clients. That is so incredibly fundamental it borders on the obvious— yet firms falter (and occasionally...

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  • What to do when you disagree with company direction

    September 08, 2008

    Although it doesn’t happen to everyone who becomes a principal in an architecture, engineering, or planning firm, it happens to many of us. What I am speaking of is the dilemma one faces when you...

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  • Making the CEO Happy with HR

    October 15, 2007

    Human resources management has long been criticized and undervalued by top management in A/E/P and environmental firms. Evidence of this fact is pay. According to ZweigWhite’s 2007-2008 Management Compensation Survey of Architecture, Engineering, Planning &...

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  • What Do you Really Want to Do?

    September 17, 2007

    What you stand for is a little more subjective but not hard to figure out, either. Look at the heritage and culture of the firm. New ventures should be consistent with that. And again, go...

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  • Organizational Structure: Questions and Answers

    Organizational Structure: Questions and Answers

    June 11, 2007 | Mark C Zweig

      It seems like hardly a week goes by that I don’t hear from a reader with a question or two about organizational structure. I thought perhaps I should put together a list of some...

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  • Finding the Right HR Director

    February 26, 2007

    I was sitting in a meeting of top managers in a fairly large A/E firm the other day when the topic of candidates for their vacant HR director’s position came up. The woman who had...

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  • “Why Are You in Business”

    September 25, 2006

    For years, we told principals of architecture, engineering, and planning firms that they should have a mission defining what their firms were all about. The question of “why are you in business?” is fundamental, we...

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  • Hardcore Business Planning or “Learning From the Edsel”

    September 11, 2006

    Business planning does not have to be difficult. Every single firm needs a plan, whether you are a five-person architectural firm started two years ago, or a 3,000-employee, 35-year-old engineering and environmental consulting company. But...

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  • Standing Out in a Crowd

    August 07, 2006

    One trait that I have often observed in those design and environmental professionals who are known in their field is they aren’t afraid to stand out in a crowd. Whether it’s their bowtie, their red...

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  • You Scratch My Back...

    July 31, 2006

    I have been in business long enough to know that there’s one rule everyone should follow if they’re smart— “you scratch my back and I’ll scratch yours.” It always drives me mad when certain people...

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  • Is it Time to Sell, or Time to Buy?

    April 04, 2005

    This is a question that I see the majority of principals of A/E/P and environmental firms wrestling with. Should they sell their firm to a larger company, get liquid, and ready themselves for the next...

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  • Two Essentials for Every Small Business

    January 03, 2005

    I’m getting ready to start teaching a course at The Sam M. Walton College of Business at the University of Arkansas in Fayetteville this spring semester. It will be a class on entrepreneurship— more specifically,...

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  • My Advice to Employees Everywhere

    November 18, 2002

    What a difference one year makes, huh? Things have gone from an employee-driven job market to an employer-driven one. Nevertheless, if you get out there and talk with the folks in the trenches, you may...

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  • The Art of Leading a Design Firm

    November 04, 2002

    The older I get the more convinced I am that being a successful leader in a design firm is every bit as much an art as it is a science. You just can’t teach someone...

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  • Management for Smaller Firms

    October 07, 2002

    From time to time, we’ll hear from a reader who wants us to give more management advice specifically aimed at small firms. These people seem to think their small firm is different from a larger...

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  • Marketing Tune-Up

    March 19, 2001

    If, like many firms, you have deferred maintenance on your marketing program because you’ve been too busy and it’s been too easy to get work, you might want to think about doing a marketing tune-up....

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  • Problems!

    November 13, 2000

    Let’s face it. In business, as in life, things don’t always go the way you want. There will be problems that you can anticipate, and there will be problems that you never expected. Either way,...

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  • How to Really Keep Good People

    October 02, 2000

    Everyone says they’re interested in it, and there are all kinds of articles out there on the subject. How to attract and keep an outstanding workforce is clearly on the minds of many principals and...

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  • Morality and Ethics

    March 16, 1998

    Although I don’t consider myself a member (honorary or otherwise) of the morality police, the latest presidential scandal got me thinking about morality and ethics. I’ll limit my political commentary to one statement: I think...

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  • Cash is King

    October 13, 1997

    Every owner in an A/E/P or environmental firm knows you can make all the paper profits you want, but unless you turn those profits into bank deposits, you have nothing. I’ve written so much about...

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  • Presentation Pointers

    October 09, 1995

    It has been said that the only thing an A/E/P or environmental firm can do in a presentation is “not lose the job”— meaning that the selection decisions are made before presentation time, and can...

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  • Project Management Basics

    August 28, 1995

    I have yet to see an A/E/P or environmental consulting firm with a utopian project management system— one where every single job goes exactly the way it’s supposed to in every way. One of my...

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  • Better Plans

    March 06, 1995

    I visited one of my favorite client companies the other day. It’s a mid- to large-sized consulting engineering firm that has been around a while. The principals are entrepreneurial. The staff is pretty good, too,...

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  • Updating the Business Plan

    December 19, 1994

    Now is the time of year that many A/E/P and environmental firms are taking a look at what’s to come and what needs to be done in the year ahead. Budgets are being set, goals...

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  • Getting Paid

    March 28, 1994

    In the past six months, I’ve had the pleasure of working for three firms with very low average collection periods (ACPs). Average collection period is the average number of days it takes a firm to...

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  • Chasing the Market

    November 15, 1993

    We constantly get asked by principals in A/E and environmental consulting firms about what or where the next “hot markets” will be. It seems that these people have read about market life cycles in the...

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  • I was Just Thinking...

    August 15, 1993

    It’s the time of year when you can’t reach anyone on the telephone, when important decisions seem to be postponed, and when, as one CFO who participates in our ZWEIG 100 index remarked recently, firm-wide...

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