Better insight for better employee experience
By Shirley Che | Improving employee experience may be the AEC industry’s most important group project.
2239 results found for “employees”
By Shirley Che | Improving employee experience may be the AEC industry’s most important group project.
By Chad Coldiron | In today’s AEC market, retention isn’t just about culture – it’s about whether employees can afford to stay.
The value of this data extends far beyond the award itself – it’s something firms can use to guide strategy, inform leadership, and drive performance over time.
By Ezequiel Tovar | The firms that deliver the best client experiences are often the ones that invest most intentionally in employee experience.
By Elizabeth Nilsen | Successful AEC firms treat succession planning as a strategic priority from the beginning, not a last-minute retirement decision.
By Kyle Ahern | Employee survey data reveals the hidden drivers of culture, retention, and performance in AEC firms.
By Milly Sordo | Goal meetings are a way to set individualized goals with your employees steeped in energy, intention, and – most importantly – support.
By Daryl Simons Jr. | If your retention strategy relies on appreciation events instead of competitive pay, you are already losing talent.
By Michael Makris & Laura Terrebonne | When promotions become the goal, firms miss the real work of building leaders, influence, and long-term engagement.
By Stacey Weiss | In today’s AEC market, content without social distribution is invisible, no matter how smart or well written it is.
By Brad Wilson | ESOP success in AEC firms depends on financial discipline, clear governance, and treating employee ownership as a lasting cultural investment.
By Mark Zweig | There are nine reasons why selling your firm to the right buyer can strengthen opportunities, stability, and growth for your people.
By Caitlin Austin | Investing in AI-driven learning is not just a step forward – it’s a leap toward building a smarter, more adaptive industry.
By Nam Douglass | Neglecting immigration compliance during mergers or acquisitions can expose firms to costly consequences.
By Kristi Weierbach | Incentive plans for employees should align unique performance measures with organizational success to drive retention, engagement, and results.
By Justin Gough | Group captives can offer design firms flexibility, savings and control over employee benefit programs.
By Adam White | Meaningful employee growth goes beyond trainings and workshops – it takes time, trust, feedback, and a clear path forward.
By Kyle Ahern | What high-profit 2025 Best Firms To Work For do differently to earn employee trust, loyalty, and performance.
New data shows rising transparency, increased health benefits, and shifting workforce priorities. Zweig Group , the leading provider of management consulting, research, and education for the architecture, engineering, and construction industry, is proud to announce...
By Morgan Stinson | Attracting and retaining top talent in the AEC industry requires adapting to what employees value today.
By Anna Kendall | Effective internal communication plays a crucial role in shaping employee morale during times of significant change.
By Chad Clinehens | Firms that prioritize employee experience data see higher retention rates, improved collaboration, and greater innovation.
By Kyle Ahern | Recent survey data reveals a surprising dip in satisfaction among mid-career professionals.
By Lynn Bruns | If we want to create workplaces where people thrive, innovate, and stay, we must go beyond managing to metrics.
By Shelby Harvey | Ignoring the elephant in the room won’t make it go away, but it might be what pushes your top talent to leave.
By Ying Liu | Employee experience plays a crucial role in maximizing strategic outcomes.
By Kathy Nanowski | A strong employee experience leads to a stronger client experience, ensuring sustainable success and differentiation in the market.
By Sarah R. Adams-Slominski | Step back and check in on how your employees are doing, learn what they care about, and discover what helps them stay engaged in their work.
By Liisa Andreassen | CEO of AE2S (Grand Forks, ND), a civil/environmental engineering consulting firm specializing in drinking water, wastewater, and water resources.
By Kyle Ahern | Managers who build trust empower employees to be more receptive to feedback and more motivated to improve.
By Kyle Ahern | Firms that adopt these competitive strategies will be better positioned to achieve sustained success.
October 14, 2024 – Fayetteville, AR – Zweig Group, the leading provider of consulting and research services for the architecture, engineering, and construction (AEC) industry, is excited to announce the release of its latest report:...
By Katherine Wilczek & Ceclia Martin-Smith | While it can be helpful to use generational trends to inform your management practices, it is most important to get to know your employees as individuals.
By Sara Parkman | Compensation trends reveal critical strategies to boost employee retention and satisfaction.
By Jeff Bornemiss | This investment enhances employee engagement and serves as a powerful tool for recruitment and retention.
By Lalitha Benjaram | Committees are an efficient way for young professionals and newer employees to meet other team members and develop a strong connection to their organization.
By Hannah Dapore | Intentional strategies to uphold a strong company culture regardless of geographical boundaries.
By Kyle Ahern | The Best Firms To Work For survey provides a comprehensive view of the organizational climate across the industry, highlighting achievements and areas for growth.
By Mark Zweig | Firm owners should consider adding key employees to ownership for motivation, transition planning, and financial strength – before it’s too late.
By Victoria Verlezza | Supportive leaders who prioritize communication and psychological safety can foster a positive work environment where employees feel valued and motivated.
By Lalitha Benjaram | This report allows firms to highlight their responsible business practices, community and sustainability commitments, and social innovations.
By Kyle Ahern | Prioritizing EX is a strategic imperative for firms looking to thrive in an increasingly competitive landscape.
By Rachel Wilde | We must seek out the rare opportunities for safe failure and make the most of them to help our employees reach their full potential.
By Lindsay Young | It’s never too late for firm leaders to set strategic goals and start investing in their companies.
By Jon Leach | In a world in which employee engagement is steadily decreasing, it’s increasingly important for firm leaders to understand the psychology behind their office spaces.
By Jennifer Haddad | When leaders combine a strong company culture with workplace flexibility and employee empathy, they can create an environment where hybrid work can thrive.
By Laura Nick | Four steps for building a strategic plan that supports a people-centric, talent-attracting culture.
By Lalitha Benjaram | A hybrid work model’s success lies in strategies like volunteer engagement, recognition initiatives, and focused professional development for employees.
By Kyle Ahern | Best Firms invest in an employee-centric culture, organizational efficiency, and leadership development.
By Lynn Bruns | Investing in the employee experience, celebrating wins, and fostering a strong culture boosts morale, retention, and organizational success.
By Earl Bennett | Working within a safety-conscious culture contributes to the health and well-being of both employees and the organization.
By Mark Zweig | Open-book management is about sharing financial performance data with employees to foster trust, educate, and improve the firm’s overall performance.
By Danielle Eisenstock | Three questions managers should begin asking themselves and their team to ensure employees are growing and enjoying the work they do.
By Conrey Guy | Your mission, vision, and values make up the backbone of your firms’ identity.
By Sara Parkman | Competitive employee benefits play a critical role in addressing recruiting and retention challenges in AEC.
Zweig Group’s 2023 Best Firms To Work For Award winners share how they’re leading the charge in setting new standards for employee experience.
By Kraig Kern | It is essential for companies to reevaluate their meeting culture and prioritize efficiency and effectiveness for long-term success.
By Alexis Eades | Rapid company growth and shifting circumstances require intentional efforts to maintain and shape a company culture that serves everyone.
By Kyle Ahern | A look at some of the trends from this year’s Best Firms To Work For award program.
By Matt Hoying | It’s time to give up employee evaluations and instead commit your focus to the enjoyment and fulfillment employees have with their roles in your company.
By Julia DeFrances | The more you make interns feel like a valued part of the team, the more likely they are to stay with your firm long after graduation.
By Savina Gonzalez | Our workforce has changed in the years since the pandemic, and companies need to evolve to be successful in what is now an employee’s market.
By Conrey Guy | A standardized onboarding process is critical for the overall success of any organization, but especially in our industry.
By Liisa Andreassen | President and CEO of Sunrise Engineering (Fillmore, UT), a full-service professional engineering and consulting firm that has been providing its services since 1978.
By Chad Coldiron | AEC firms must offer variety, identify employee interests, and create a positive work environment to retain top talent.
By Jennifer Haddad | If you can approach the situation with empathy, compassion, and an open mind, you can create a positive experience and leave the door open for future opportunities.
By Clay Worley | Don’t be paralyzed by the many workplace changes we’re experiencing; instead embrace new expectations to the benefit of your company and employees.
By Eric Wilson | With the right set of values and organizational alignment, you may find yourself in a positive feedback loop where shared principles guide you toward collective goals.
By Robert Speed | If you can make your culture about the employees, you and your firm will reap the rewards over the course of your career.
By Kyle Ahern | Making sure you’re taking steps to ensure your employees have the best experience possible can go a long way.
By Johnny Smith | What characteristics of a job, firm, and industry act as predictors of voluntary turnover?
By Tim Dunn | If you want to hire people with diverse backgrounds and experiences, it’s important to understand them and provide a comfortable, motivating space for all.
By Julie Smith | Podcasting is a unique way to share the story of your company, and it should be part of your marketing strategy.
By Liisa Andreassen | President of Prairie Engineers, P.C. (Columbia, IL), a firm made up of engineers, surveyors, and scientists focused on solving problems for public and private clients.
By Julia DeFrances | Creating an engaging culture across multiple offices is a challenge that requires constant diligence.
By Kyle Ahern | Gathering data on your employees’ experience is the first step, then you have to create action items to effect positive change.
Zweig Group is proud to announce that Kyle Ahern has been promoted to Employee Experience and Data Strategist.
By Matt Hoying | Open up and embrace full company transparency, not just financial, to enhance your firm’s culture.
By Amber Milot | Creating a recruiting culture and focusing on retention are business savvy strategies to help your organization continue to thrive in today’s job market.
By Danielle Eisenstock | Highlighting your commitment to career growth, flexible work options, and open communication will show staff your firm has an employee-first approach.
By Julia DeFrances | Giving back can be a valuable tool for attracting and retaining talent – and it gives employees a good reason to be proud of where they work.
By Alexis Eades | You can work to improve retention by promoting a positive culture, giving employees autonomy and empowerment, and actively showing appreciation.
By Tim Spence | With a clear purpose, empowered professionals, and a drive for ongoing development, design firms can motivate all of their employees to row together.
By Alan Lloyd | With all the discussion about the “great resignation,” why isn’t anyone talking about the employees that aren’t jumping ship?
By Matt Hoying | Getting creative with perks that go beyond the office can help you retain and attract employees and improve your culture overall.
By Angelique Silvestre | Companies can still create strong team bonds by using technology to implement team building activities that foster company values, trust, and friendship among co-workers.
By Paul David | The pandemic has been a once-in-a-generation opportunity to reimagine how we do our jobs and how we run our companies.
By Liisa Andreassen | CEO of Psomas (Los Angeles, CA), an employee-owned firm providing engineering, environmental, construction management, and survey/geospatial services.
By Andrew Schwarz | Achieve greater business success and improve employee work satisfaction by actively working toward a more diverse, equitable, and inclusive company.
By Kyle Ahern | One of Zweig Group’s landmark awards has evolved into a powerful tool that couples celebration with data-driven change.
By Jennifer Waters | Employees of firms are in many ways stakeholders of an organization’s success, and they can reap the dividends in a variety of ways.
By Matt Hoying | Getting new employees in the door is just the start – onboarding and training compel them to stay.
By Lindsay Young | Recruiting and marketing play a role in growing your firm, and it’s more important now than ever to make sure they are working together.
By Blake Calvert | Listen to employees, communicate strategically, embrace a growth mindset, and eliminate drama to help employees let go of negativity and thrive through change.
By Liisa Andreassen | CEO and co-owner of Pape-Dawson Engineers (San Antonio, TX), the largest civil engineering firm headquartered and exclusively located in Texas.
By Rob Hughes | Many design firms that adjusted their workplace to address COVID-19 face heightened exposures to employment-related litigation and related negative consequences.
By Michael Britt | It’s important to examine how your company can maintain culture and continue strategic growth in a new work environment.
By Mark Zweig | If you’re not doing a good job with these, you’re losing an opportunity to further your culture and to provide meaningful motivation to your employees.
By Kenneth Fulmer | AEC firm leaders must actively support and empower female employees so their visibility does not vanish in the remote workplace.
By Julia DeFrances | Committees give employees a chance to lead, contribute, effect change, and make an impact beyond revenue.
By Stephen Schwind | Employee retention is a two way street, requiring trust between both the company and the employee.
By Kyle Ahern | Each firm needs to find its own balance of open, consistent communication without being bothersome to employees.
By Chad Clinehens | Use this data to inform your firm’s strategy and keep employee sentiment high.
By Julia DeFrances | It’s natural to want to go back to normal – but remember that employees are your firm’s most important asset, and their needs are critical to your continued success.
By Carol Martsolf | What better way to show top talent that you care about their futures than to invest in those futures?
By Mark Hirschi | Mentoring remains the most effective mode of knowledge transfer from older professionals to younger generations.
By Wendy Culver | ERGs to get your people involved to make changes from the heart of your organization, rather than being imposed from the top down.
By Mitchell Shope | Leveraging reinforcement theory will connect the action to the reward and bolster your firm’s morale and cultural identity.
CEO and president of SEH (St. Paul, MN), a firm that’s simplifying the world’s complex challenges by designing better places, engineering clean water, and renewing infrastructure.
Positively impact your firm’s retention rates by turning abstract ideas into actionable goals.
CEO of Olsson (Lincoln, NE), an employee owned 1,300-person firm that is working to leave the world better than they found it.
By Anne Melia | Healthy employees are more productive, have fewer sick days, fewer accidents, and are happier in their professional and personal lives.
Clients appreciate the opportunity to sit down, free from distraction, and candidly discuss what is going well and where there is room for improvement.
If your firm has the following characteristics, the more likely an ESOP is a good and viable option for your firm.
Chairman and CEO of Nabholz (Conway, AR), a 1,200 person multi-discipline, employee-owned firms whose name has been synonymous with integrity since its founding in 1949.
It comes down to respect and providing for your employees. If you do these two things, your people will quickly become your biggest cheerleaders.
President and CEO Ulteig (Fargo, ND), an employee-owned engineering consulting firm with locations in North Dakota, South Dakota, Minnesota, Colorado, Montana, and Iowa.
By giving employees the opportunity to own company stock, you can develop a culture in which employees have a greater stake in the company and more opportunities to reap the rewards of capital ownership.
From training your staff to making sure your firewall is up-to-date, it’s important that you take action to protect your firm’s data, your clients’ data, and your network from cyberattacks.
Zweig Group, a global leader in products and services to the AEC industry, announced an expanded research effort to help AEC firms gather and analyze valuable employee data. Because the COVID-19 crisis has significantly impacted...
President and CEO of Wallace Engineering (Tulsa, OK), a structural and civil engineering consulting firm that believes in being active citizens, in both our profession and communities.
By Kyle Ahern | Engage the people at your firm and they will tell you all you need to know to recruit, retain, and utilize every employee.
Many firms still cling to old-school attitudes and business practices that chase away top performing employees looking for a more future-friendly place to grow their careers.
By Christina Zweig Niehues | A good incentive compensation program needs to be carefully matched with the specific goals of your firm.
Implementing a formal, systematic safety program will benefit you, your employees, your clients, and your greater community.
Leaders of employee-owned firms must focus on people, transparency, and vision to achieve long-term success.
Thankful organizations will grow with engaged employees, loyal clients, trusted partners, and supportive communities.
Many people can be apprehensive when faced with new technology. It’s important to address their fears and to have a plan for successful implementation.
Leaders of employee-friendly firms talk about how being a Best Firm affects recruiting, culture, and opportunities.
Connections across teams and offices increase employee engagement and performance, but the connections must be fostered.
“We need everyone’s talents. And we especially need those with a tremendous amount of experience, contacts, and proven skills.”
A culture of employee empowerment will define innovative, leading organizations in the years to come.
As a 100 percent ESOP, 50-year-old Pennoni has the culture, history, and staying power to improve the lives of its employees and the community it serves.
If you want to run a successful firm, there are employees you just have to keep. But in other instances, turnover can be a good thing.
By Kyle Ahern | Employees at AEC firms say they need ample opportunities to learn and train. My advice is to give them what they’re asking for.
As firms suffer from a shortage of experienced design and construction professionals, the industry finds itself in the middle of a talent war.
While management plays an obvious role in this process, employees must also do their part by knowing their roles and doing their jobs.
“If any of these situations sounds familiar – and you have tried to correct the situation by directly confronting it – it may be time to let that person go.”
Strong emotional intelligence, empathy, and the ability and capacity to engage the ‘whole person’ move teams and projects forward.
A firm leader must break out of the deadline cycle and make a meaningful connection with employees. If not, performance will (predictably) suffer. Most of what we do today as leaders is not leadership. In...
By understanding the basics of performance-boosting behaviors, we can design a better approach to attract, develop, and retain top talent. Employee engagement is a powerful determinant of an organization’s success. Employee engagement is also central...
A lot of people leave their jobs because they hate their bosses. They stay because the C-suite listens to what they have to say. The results of the Best Small and Medium Workplaces 2018 present...
When your firm hires a young person to fill a newly created position, make sure you give them the support they need to grow into their role. Starting a new job is intimidating. But starting...
Why be a Best Firm To Work For? The Best Firms to Work For (BFTWF) award recognizes top AEC firms in the US and Canada based on their workplace practices, employee benefits, employee retention rates,...
Having the ability to offer candidates participation in the ESOP may provide your company a benefit your competition cannot offer.
By Kyle Ahern | Do you want to lead a firm where people come and stay, and where employees are always striving for improvement?
As an industry, we generally leave a lot of money on the table and drive up costs with our lack of effectiveness in management and training. When we think of improving, we often turn to...
When creating your strategic plan, don’t forget that transformative ideas might be buried deep within your organization, so be inclusive with your staff. I recently overheard a CEO of a large AEC firm say, “We...
If you haven’t created a culture of cyber security, you’re asking for big trouble, like long-term damage to your firm’s reputation. Protection from cyberattacks involves much more than firewalls and encrypted passwords. Of course, these...
In recently revising our own policy manual here at Zweig Group, it became apparent to us that we cannot have a policy that addresses every single thing that someone in our employ could do (or...
Leaders of employee-friendly firms talk about how being a Best Firm affects culture, recruiting, and team building. Architecture and civil: Brian Bowers, President, Bowers + Kubota Our goal in being a Best Firm to Work...
By Kyle Ahern | This year’s group of Best and Hot Firms provides a treasure trove of information across thousands of data points, from employees up to the C-suite.
A lot of firms say they have a great culture, but for that to be true, a firm must be intentional about implementing its core set of values. At Mead & Hunt, we say we...
Planning and preparation are crucial if you want to take care of your people, take care of your clients, and get your firm back to doing business. Hurricanes, bomb-cyclones, catastrophic floods – a well-considered plan...
On this episode of The Zweig Letter podcast, Randy Wilburn and Mark Zweig discuss building trust with your employees. Mark believes that if you want to keep good people, they need to trust you and...
Finding and keeping good people is the number one problem AEC firms have today. And it will get worse if any of the predictions are true about the demand for talent and the lack of...
Randy Wilburn talks with Mark Zweig about real leadership in the design industry and what it takes for the top person to lead their firm to the promised land. ("Seven Leadership hints to help your...
While having a fun workplace is great, the good times must be underpinned by hard work and an ever-present commitment to the firm’s mission. Let’s not kid ourselves. Our workplace cultures are about a lot...
President and CEO of Pennoni (Hot Firm #48 for 2016), a 1,250-person engineering firm based in Philadelphia, Pennsylvania. By Liisa Andreassen Correspondent “One recommendation for leadership in a firm is a better working knowledge in...
Depending on why they left – and what they did while they were gone – it might be a good idea to welcome them back into the fold. It’s not uncommon when sorting through a...
President and CEO of VHB, (Best Firm Civil #23 and Hot Firm #46 for 2017), a 1,400-person firm based in Boston, Massachusetts. By Liisa Andreassen Correspondent “Listening, of course, is incredibly important,” Carragher says. A...
When you run an A/E or environmental firm, you want your people to feel good. Besides the fact that they won’t do their best work if they don’t feel good, seeing your employees happy is...
CEO and chairman of Mead & Hunt (#82 Hot Firm for 2017), a 592-person national firm offering services in planning, design, architecture, and engineering. By Liisa Andreassen Correspondent “There is something to be said for...
They go hand in hand, and both need regular maintenance if they are to be positive. Take a look at your firm and make adjustments if necessary. A company with a great culture can, and...
President and CEO of Stonebrooke Engineering (Best Firm Civil #41 for 2017), based in Burnsville, Minnesota. By Liisa Andreassen Correspondent “We have found that ‘growing’ our employees has been much more successful than bringing in...
Co-founder, president, and CEO of P2S Engineering, Inc. (Best Firms To Work For Multi-discipline #8 and Hot Firm #27 for 2017), a consulting engineering firm in Long Beach, CA. By Liisa Andreassen Correspondent “The belief...
Some people think of it as a four-letter word, but when accountability is backstopped by reasonable policies, it can make your business better. If there is one issue that I have heard repeatedly in working...
Fight the brain drain by reducing burnout, building resilience, and making sure employees are empowered and engaged. Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the...
It’s hard to find outstanding people to work in your AEC firm. It’s also hard to keep them working for you these days when they have so many other options. What are some things you...
Keeping a good team together requires lots of maintenance, great perks and benefits, and the willingness to toss out the bad apples. I get asked the same question all the time – how do I...
FAYETTEVILLE, Ark. (May 18, 2017) – Zweig Group is proud to announce the release of the 2017 Best Firms To Work For Awards, a prestigious ranking honoring the creation of outstanding workplaces at architecture, landscape...
We often talk about compatibility in the context of marriages. Oftentimes, when there’s incompatibility, one spouse tried to change the other. We all know how well that works out! It rarely does. If people aren’t...
In this episode of the The Zweig Letter podcast, Randy Wilburn talks to Mark Zweig, founder and chairman of Zweig Group, about what you can do to make your firm a great place to work....
Company leaders play an important role in making sure their people are aligned, capable, and engaged – a recipe for success. Are your employees fulfilled? If not, it may be costing you a bundle. While...
Research shows that a good onboarding program is the best way to keep the people you hire, and save a chunk of change on recruitment and training. The process of accepting a job seems much...
Michigan firm takes the extra steps to create a family atmosphere, and that translates into employee retention, quality work, and client satisfaction. By TowerPinkster Best Firm #1 Architecture for 2016 Our firm culture is at...
Hiring good people isn’t easy, and hanging onto them is just as difficult. When you find the right person, offer an excellent benefits package. By Gale Associates Inc. Best Firm #4 Multidiscipline for 2016 Recruitment...
Sometimes you have to fire an employee, but in plenty of cases, a mistake is a mistake, and an employee with a second chance is loyal. It’s a position that no boss wants to be...
The holiday season always motivates us to give back, but a company-wide campaign can provide for charity where and when it’s needed most – locally and all year long. I really like this quote from...
Jon F. Lindberg has been at the same firm for 36 years, so it’s safe to say he has a roof over his head and a room with a view. By Liisa Andreassen Correspondent He...
Florida multidiscipline firm Kisinger Campo and Associates, with four decades under its belt, knows how to treat clients and employees. By Liisa Andreassen Correspondent Kisinger Campo and Associates (Tampa, FL), a multidisciplinary engineering firm of...
When does travel time become paid time? If you don’t know the answer, you might need to check in with the U.S. Department of Labor and dust off your policy manual. It is alarming to...
The annual employee evaluation is outdated and might just do more harm than good. Try something new. Try something better. A few years ago I read an article about how employees hate evaluations and supervisors...
McMahon Associates celebrates its accomplishments as it moves into a new era with continued focus on staff, shareholders, and clients. By Liisa Andreassen Correspondent Exciting things are happening this year at McMahon Associates, Inc. (#21...
Zweig Group’s 2016 Policies, Procedures and Benefits Survey of Architecture, Engineering, Planning and Environmental Consulting Firms was just released on July 22, 2016. This legacy publication was updated in 2016 with the addition of data...
Inaugural ‘Work Travel & Reimbursement Spotlight Survey’ available at pre-publication pricing Digital Publication Shows Who Will, Won’t Prepay for Employees’ Personal Travel Zweig Group, the architectural, engineering, planning, and environmental construction industry’s go-to resource for...
Digital publication shows who will, and won’t prepay for employees’ personal travel. Zweig Group has released the first of its Spotlight Surveys series, Work Travel & Reimbursement. This full-color digital product offers an in-depth look...
You may have an “open door” policy as a CEO or manager, but you could still be seeing your firm through rose-tinted glasses. If you want to grow, are having a hard time recruiting or...
AC Martin Partners, Inc. (Los Angeles, CA), an 85-person architecture firm, is taking home fifth place in the Internal Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for its New Employee Questionnaire. AC Martin...
Harris & Associates (Concord, CA), a 200-person engineering and construction management firm, is the fourth place winner in the Internal Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for its ownership campaign and the...
Louis Berger (Washington, DC), a professional services firm, is taking home third place in the Internal Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for the Louis Berger Employee Nexus – a global intranet...
Architectural colleague shares new scale for assessing employees’ impact on the firm, community, world in areas of attitude, capability, performance. I’ve always been skeptical of the “performance review” style of evaluating. I believe in a...
Top ranking AEC firms have positive organizational cultures, provide employees with the tools they need to be successful, and foster open communication. How do you get your firm to a place where every one of...
FAYETTEVILLE, Ark. (July 13, 2015) –Zweig Group is proud to announce the release of the 2015 Best Firms To Work For List, a prestigious list honoring the creation of outstanding workplaces at architecture, engineering, and...
As hiring picks up in 2015, make sure you are taking all factors into consideration, Mark Zweig writes. Some years ago, I got a call from a good client and friend of mine. He ran...
Press Release: October 21, 2011 FAYETTEVILLE, Ark. (October 21, 2011) – Goodbye to that swanky Midtown office space? Architecture, engineering, planning and environmental firms are spending less than previous years on rent and utilities. These...
Press Release: October 7, 2011 FAYETTEVILLE, Ark. (October 7, 2011) – It’s impossible for a firm to be successful without great employees, and to have great employees, a firm has to be an excellent place...
By Mark C. Zweig CEO, ZweigWhite Some could argue that human resources management has taken a blow in the past three or four years with such a soft economy. Many employers have probably felt they...
Press Release: June 1, 2011 FAYETTEVILLE, Ark. (June 1, 2011) — The future lies in an increasingly flexible work environment, the digitization of files and the ability to work from a variety of locations. The...
This year, All4 Inc., an environmental engineering firm in Kimberton, Pennsylvania, had clients go bankrupt and others stop work already in progress. Multidiscipline firm Smith, Seckman & Reid, Inc., in Nashville, Tennessee, had layoffs but...
When business starts hurting, employee morale suffers immediately. Employees who are laid off can become disgruntled, and the ones remaining start wondering if they’re next out the door, which often degenerates into an awful work...
Although there have been many compensation-related articles over the years in the pages of The Zweig Letter, I thought perhaps it was time to clearly articulate my own strategies for compensating employees in A/E/P and...
If you have a firm of any size and have been in business for any length of time, you will at some point discover one of your key people is interviewing with a competitor. You...
Turnover is costly. All of the human resources experts can tell you that— some could even give you the real cost of turnover for any specific position to the penny if you wanted it! Staff...
Before sitting down last week for a meeting with one of our PhD students— a German fellow named Sven— we both agreed that we’d like some coffee first. I asked Sven if he wanted to...
Here’s something I have observed in many different A/E and environmental firms around the country— certain employees who act as if they don’t understand how critical it is for them to be responsive. This one...
It’s always distasteful to compare your employees to your children. I hear firm owners do it all of the time, and I see the non-owners cringing when they do! That said, I have noticed a...
Everyone in our country seems to be worried about terrorists. Undoubtedly, there are some good reasons to be concerned. But maybe the trouble is even closer to home— like in your own firm. We find...
What a difference one year makes, huh? Things have gone from an employee-driven job market to an employer-driven one. Nevertheless, if you get out there and talk with the folks in the trenches, you may...
Mike Fruitwood, seven months into the job of COO of his firm, shook his head. “How are we ever going to build this company if we can’t get our act together on scheduling?” he wondered...
Is your firm a compassionate firm? Do you choose what’s humane over what’s best financially in certain situations? And what difference does that make, anyway? Business is business. And we all know that to be...
With all of the employment-related pressures that firms face today, it’s getting harder and harder to figure out what you really need to pay somebody to do a given job. There are so many ways...
My 80 year-old parents just came up from Kirkwood, Missouri, for a short visit. As is always the case, my dad and I eventually got around to talking about business. I don’t know anyone who...
Although most of our readers are unaware, 65% of our revenues here at Zweig White & Associates come from providing consulting services. We’re much more like our readers (and clients) than many folks think. That’s...
In my travels around the country working with A/E/P and environmental firms large and small I have come to the awareness of just how important it is to have a positive employee culture. It may...
These are the good old days for the A/E/P and environmental consulting business. Times are good. Firms are growing. Employment offers are going out weekly, daily, and in some cases, hourly. But did you ever...
I’ve received several calls asking me if I had seen a recent article that appeared in The Wall Street Journal (November 21, 1996) on performance appraisals. Evidently, it is causing quite an uproar in the...
If you’re anything like me, you hate to fire people. It’s at the top of my “least desirable activities” list, above even performance appraisals, collection calls, cold calls, and dental extractions. Most halfway-decent folks feel...
I thought about a headline for this week’s treatise along the lines of “Second guessers, naysayers, and negative thinkers,” or “No more excuses,” or “Let’s cut the crap.” But I decided that none of these...
Although I dislike corny slogans and management propaganda, one of our fast-growing clients asked me recently if we had some sort of “employee credo” they could provide to new employees. This firm’s owners were concerned...
In seven years at XYZ Engineers, Bill Jones had become one of the firm’s most dependable project managers. Bill’s jobs always made money, and his clients loved him. Unfortunately, XYZ had gone through three bad...