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Learning & Events

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  • Better insight for better employee experience

    Better insight for better employee experience

    May 10, 2026 | Shirley Che

    By Shirley Che | Improving employee experience may be the AEC industry’s most important group project.

    Read
  • The affordability gap

    The affordability gap

    April 26, 2026 | Chad Coldiron

    By Chad Coldiron | In today’s AEC market, retention isn’t just about culture – it’s about whether employees can afford to stay. 

    Read
  • What’s new in Best Firms To Work For

    What’s new in Best Firms To Work For

    April 16, 2026

    The value of this data extends far beyond the award itself – it’s something firms can use to guide strategy, inform leadership, and drive performance over time. 

    Read
  • The overlooked driver of client success

    The overlooked driver of client success

    April 12, 2026 | Ezequiel Tovar

    By Ezequiel Tovar | The firms that deliver the best client experiences are often the ones that invest most intentionally in employee experience.

    Read
  • Starting with the end in mind

    Starting with the end in mind

    April 12, 2026

    By Elizabeth Nilsen | Successful AEC firms treat succession planning as a strategic priority from the beginning, not a last-minute retirement decision.

    Read
  • What your employees aren’t telling you

    What your employees aren’t telling you

    March 29, 2026 | Kyle Ahern

    By Kyle Ahern | Employee survey data reveals the hidden drivers of culture, retention, and performance in AEC firms.

    Read
  • Performance review done – now what?

    Performance review done – now what?

    March 08, 2026

    By Milly Sordo | Goal meetings are a way to set individualized goals with your employees steeped in energy, intention, and – most importantly – support.

    Read
  • More pay – and pizza

    More pay – and pizza

    March 01, 2026 | Daryl Simons Jr

    By Daryl Simons Jr. | If your retention strategy relies on appreciation events instead of competitive pay, you are already losing talent.

    Read
  • The promotion misconception

    The promotion misconception

    January 25, 2026

    By Michael Makris & Laura Terrebonne | When promotions become the goal, firms miss the real work of building leaders, influence, and long-term engagement.

    Read
  • Social media isn’t optional anymore

    Social media isn’t optional anymore

    January 25, 2026

    By Stacey Weiss | In today’s AEC market, content without social distribution is invisible, no matter how smart or well written it is.

    Read
  • ESOP essentials for AEC leaders

    ESOP essentials for AEC leaders

    November 16, 2025

    By Brad Wilson | ESOP success in AEC firms depends on financial discipline, clear governance, and treating employee ownership as a lasting cultural investment.

    Read
  • Selling your business isn’t a cop-out

    Selling your business isn’t a cop-out

    November 09, 2025 | Mark C Zweig

    By Mark Zweig | There are nine reasons why selling your firm to the right buyer can strengthen opportunities, stability, and growth for your people.

    Read
  • Leveraging AI for employee development

    Leveraging AI for employee development

    September 28, 2025

    By Caitlin Austin | Investing in AI-driven learning is not just a step forward – it’s a leap toward building a smarter, more adaptive industry.

    Read
  • The overlooked risk

    The overlooked risk

    September 14, 2025

    By Nam Douglass | Neglecting immigration compliance during mergers or acquisitions can expose firms to costly consequences.

    Read
  • Driving performance and success

    Driving performance and success

    September 07, 2025

    By Kristi Weierbach | Incentive plans for employees should align unique performance measures with organizational success to drive retention, engagement, and results.

    Read
  • Rethinking benefits funding

    Rethinking benefits funding

    August 24, 2025

    By Justin Gough | Group captives can offer design firms flexibility, savings and control over employee benefit programs.

    Read
  • Unlocking true potential

    Unlocking true potential

    July 06, 2025

    By Adam White | Meaningful employee growth goes beyond trainings and workshops – it takes time, trust, feedback, and a clear path forward.

    Read
  • Mind the gap

    Mind the gap

    June 22, 2025 | Kyle Ahern

    By Kyle Ahern | What high-profit 2025 Best Firms To Work For do differently to earn employee trust, loyalty, and performance.

    Read
  • Zweig Group releases 2025 Policies, Procedures & Benefits Report of AEC Firms

    Zweig Group releases 2025 Policies, Procedures & Benefits Report of AEC Firms

    May 29, 2025

    New data shows rising transparency, increased health benefits, and shifting workforce priorities. Zweig Group , the leading provider of management consulting, research, and education for the architecture, engineering, and construction industry, is proud to announce...

    Read
  • Becoming a talent magnet

    Becoming a talent magnet

    May 25, 2025

    By Morgan Stinson | Attracting and retaining top talent in the AEC industry requires adapting to what employees value today.

    Read
  • How you communicate matters

    How you communicate matters

    April 27, 2025 | Anna Kendall

    By Anna Kendall | Effective internal communication plays a crucial role in shaping employee morale during times of significant change.

    Read
  • More than a feeling

    More than a feeling

    April 20, 2025 | chad clinehens pe

    By Chad Clinehens | Firms that prioritize employee experience data see higher retention rates, improved collaboration, and greater innovation.

    Read
  • Mid-career blues

    Mid-career blues

    April 13, 2025 | Kyle Ahern

    By Kyle Ahern | Recent survey data reveals a surprising dip in satisfaction among mid-career professionals.

    Read
  • Coaching over counting: A smarter approach to performance

    Coaching over counting: A smarter approach to performance

    April 06, 2025

    By Lynn Bruns | If we want to create workplaces where people thrive, innovate, and stay, we must go beyond managing to metrics.

    Read
  • Demystifying ownership transition

    Demystifying ownership transition

    March 23, 2025

    By Shelby Harvey | Ignoring the elephant in the room won’t make it go away, but it might be what pushes your top talent to leave.

    Read
  • Advanced strategy execution

    Advanced strategy execution

    February 23, 2025 | ying liu leed ap bd c

    By Ying Liu | Employee experience plays a crucial role in maximizing strategic outcomes.

    Read
  • Client experience starts within

    Client experience starts within

    February 23, 2025

    By Kathy Nanowski | A strong employee experience leads to a stronger client experience, ensuring sustainable success and differentiation in the market.

    Read
  • The forest and the trees

    The forest and the trees

    February 09, 2025

    By Sarah R. Adams-Slominski | Step back and check in on how your employees are doing, learn what they care about, and discover what helps them stay engaged in their work.

    Read
  • A personal approach: Grant Meyer

    A personal approach: Grant Meyer

    December 15, 2024

    By Liisa Andreassen | CEO of AE2S (Grand Forks, ND), a civil/environmental engineering consulting firm specializing in drinking water, wastewater, and water resources.

    Read
  • Building better teams

    Building better teams

    December 08, 2024 | Kyle Ahern

    By Kyle Ahern | Managers who build trust empower employees to be more receptive to feedback and more motivated to improve.

    Read
  • A guide for success

    A guide for success

    October 27, 2024 | Kyle Ahern

    By Kyle Ahern | Firms that adopt these competitive strategies will be better positioned to achieve sustained success.

    Read
  • Zweig Group Releases New Report: Insights from 2024's Top 10 Best Firms to Work For

    Zweig Group Releases New Report: Insights from 2024's Top 10 Best Firms to Work For

    October 17, 2024

    October 14, 2024 – Fayetteville, AR – Zweig Group, the leading provider of consulting and research services for the architecture, engineering, and construction (AEC) industry, is excited to announce the release of its latest report:...

    Read
  • Managing across generations

    Managing across generations

    October 13, 2024

    By Katherine Wilczek & Ceclia Martin-Smith | While it can be helpful to use generational trends to inform your management practices, it is most important to get to know your employees as individuals. 

    Read
  • Are you paying enough?

    Are you paying enough?

    October 06, 2024 | Sara Parkman

    By Sara Parkman | Compensation trends reveal critical strategies to boost employee retention and satisfaction.

    Read
  • A strategic advantage

    A strategic advantage

    September 08, 2024

    By Jeff Bornemiss | This investment enhances employee engagement and serves as a powerful tool for recruitment and retention.

    Read
  • Employee committees for engagement

    Employee committees for engagement

    August 11, 2024

    By Lalitha Benjaram | Committees are an efficient way for young professionals and newer employees to meet other team members and develop a strong connection to their organization.

    Read
  • Creating a cohesive company culture

    Creating a cohesive company culture

    August 04, 2024

    By Hannah Dapore | Intentional strategies to uphold a strong company culture regardless of geographical boundaries.

    Read
  • 2024 Best Firms To Work For insights

    2024 Best Firms To Work For insights

    July 28, 2024 | Kyle Ahern

    By Kyle Ahern | The Best Firms To Work For survey provides a comprehensive view of the organizational climate across the industry, highlighting achievements and areas for growth.

    Read
  • Helping employees become owners

    Helping employees become owners

    July 07, 2024 | Mark C Zweig

    By Mark Zweig | Firm owners should consider adding key employees to ownership for motivation, transition planning, and financial strength – before it’s too late.

    Read
  • Nurturing a supportive work culture

    Nurturing a supportive work culture

    May 19, 2024

    By Victoria Verlezza | Supportive leaders who prioritize communication and psychological safety can foster a positive work environment where employees feel valued and motivated.

    Read
  • Benefits of an ESG report

    Benefits of an ESG report

    May 05, 2024

    By Lalitha Benjaram | This report allows firms to highlight their responsible business practices, community and sustainability commitments, and social innovations.

    Read
  • Strategic employee experience

    Strategic employee experience

    April 07, 2024 | Kyle Ahern

    By Kyle Ahern | Prioritizing EX is a strategic imperative for firms looking to thrive in an increasingly competitive landscape.

    Read
  • Space for failure

    Space for failure

    March 31, 2024

    By Rachel Wilde | We must seek out the rare opportunities for safe failure and make the most of them to help our employees reach their full potential.

    Read
  • Plant your tree today

    Plant your tree today

    March 03, 2024

    By Lindsay Young | It’s never too late for firm leaders to set strategic goals and start investing in their companies.

    Read
  • The psychology behind office spaces

    The psychology behind office spaces

    March 03, 2024

    By Jon Leach | In a world in which employee engagement is steadily decreasing, it’s increasingly important for firm leaders to understand the psychology behind their office spaces.

    Read
  • Keeping hybrid teams engaged

    Keeping hybrid teams engaged

    February 18, 2024

    By Jennifer Haddad | When leaders combine a strong company culture with workplace flexibility and employee empathy, they can create an environment where hybrid work can thrive.

    Read
  • A people-first culture

    A people-first culture

    January 28, 2024

    By Laura Nick | Four steps for building a strategic plan that supports a people-centric, talent-attracting culture.

    Read
  • Fostering connection in a hybrid world

    Fostering connection in a hybrid world

    January 21, 2024

    By Lalitha Benjaram | A hybrid work model’s success lies in strategies like volunteer engagement, recognition initiatives, and focused professional development for employees.

    Read
  • Decoding success

    Decoding success

    January 14, 2024 | Kyle Ahern

    By Kyle Ahern | Best Firms invest in an employee-centric culture, organizational efficiency, and leadership development.

    Read
  • Investing in employee experience

    Investing in employee experience

    January 07, 2024

    By Lynn Bruns | Investing in the employee experience, celebrating wins, and fostering a strong culture boosts morale, retention, and organizational success.

    Read
  • Building a safety culture

    Building a safety culture

    November 26, 2023

    By Earl Bennett | Working within a safety-conscious culture contributes to the health and well-being of both employees and the organization.

    Read
  • Open-book management

    Open-book management

    October 22, 2023 | Mark C Zweig

    By Mark Zweig | Open-book management is about sharing financial performance data with employees to foster trust, educate, and improve the firm’s overall performance.

    Read
  • Transitioning from worker to manager

    Transitioning from worker to manager

    October 08, 2023

    By Danielle Eisenstock | Three questions managers should begin asking themselves and their team to ensure employees are growing and enjoying the work they do.

    Read
  • The driving force of your firm

    The driving force of your firm

    October 01, 2023

    By Conrey Guy | Your mission, vision, and values make up the backbone of your firms’ identity.

    Read
  • Better benefits for retention

    Better benefits for retention

    August 20, 2023 | Sara Parkman

    By Sara Parkman | Competitive employee benefits play a critical role in addressing recruiting and retention challenges in AEC.

    Read
  • Raising the bar

    Raising the bar

    August 13, 2023

    Zweig Group’s 2023 Best Firms To Work For Award winners share how they’re leading the charge in setting new standards for employee experience.

    Read
  • Is it time to go nuclear on meetings?

    Is it time to go nuclear on meetings?

    August 06, 2023

    By Kraig Kern | It is essential for companies to reevaluate their meeting culture and prioritize efficiency and effectiveness for long-term success.

    Read
  • Intentional employee experience

    Intentional employee experience

    July 30, 2023

    By Alexis Eades | Rapid company growth and shifting circumstances require intentional efforts to maintain and shape a company culture that serves everyone.

    Read
  • Best Firms To Work For data dive

    Best Firms To Work For data dive

    July 23, 2023 | Kyle Ahern

    By Kyle Ahern | A look at some of the trends from this year’s Best Firms To Work For award program.

    Read
  • Reevaluate employee evaluations

    Reevaluate employee evaluations

    July 16, 2023

    By Matt Hoying | It’s time to give up employee evaluations and instead commit your focus to the enjoyment and fulfillment employees have with their roles in your company.

    Read
  • Developing a successful intern pipeline

    Developing a successful intern pipeline

    July 09, 2023

    By Julia DeFrances | The more you make interns feel like a valued part of the team, the more likely they are to stay with your firm long after graduation.

    Read
  • Go big so your employees don’t go home

    Go big so your employees don’t go home

    June 11, 2023

    By Savina Gonzalez | Our workforce has changed in the years since the pandemic, and companies need to evolve to be successful in what is now an employee’s market.

    Read
  • Onboarding for success

    Onboarding for success

    June 04, 2023

    By Conrey Guy | A standardized onboarding process is critical for the overall success of any organization, but especially in our industry.

    Read
  • Creating solutions: Mark Huntsman

    Creating solutions: Mark Huntsman

    May 21, 2023

    By Liisa Andreassen | President and CEO of Sunrise Engineering (Fillmore, UT), a full-service professional engineering and consulting firm that has been providing its services since 1978.

    Read
  • If you like piña coladas

    If you like piña coladas

    May 07, 2023 | Chad Coldiron

    By Chad Coldiron | AEC firms must offer variety, identify employee interests, and create a positive work environment to retain top talent.

    Read
  • Embracing turnover

    Embracing turnover

    April 16, 2023

    By Jennifer Haddad | If you can approach the situation with empathy, compassion, and an open mind, you can create a positive experience and leave the door open for future opportunities.

    Read
  • Yes, everything has changed

    Yes, everything has changed

    April 09, 2023

    By Clay Worley | Don’t be paralyzed by the many workplace changes we’re experiencing; instead embrace new expectations to the benefit of your company and employees.

    Read
  • How to define and nurture your firm’s “virtuous cycle”

    How to define and nurture your firm’s “virtuous cycle”

    April 09, 2023

    By Eric Wilson | With the right set of values and organizational alignment, you may find yourself in a positive feedback loop where shared principles guide you toward collective goals.

    Read
  • Make it about the people already!

    Make it about the people already!

    April 02, 2023

    By Robert Speed | If you can make your culture about the employees, you and your firm will reap the rewards over the course of your career.

    Read
  • Employee experience matters

    Employee experience matters

    March 19, 2023 | Kyle Ahern

    By Kyle Ahern | Making sure you’re taking steps to ensure your employees have the best experience possible can go a long way.

    Read
  • A study of voluntary turnover

    A study of voluntary turnover

    February 26, 2023

    By Johnny Smith | What characteristics of a job, firm, and industry act as predictors of voluntary turnover?

    Read
  • Employee resource groups for recruiting

    Employee resource groups for recruiting

    January 15, 2023

    By Tim Dunn | If you want to hire people with diverse backgrounds and experiences, it’s important to understand them and provide a comfortable, motivating space for all.

    Read
  • Are your employees listening?

    Are your employees listening?

    January 08, 2023

    By Julie Smith | Podcasting is a unique way to share the story of your company, and it should be part of your marketing strategy.

    Read
  • An employee-first approach: Lisa Kramer

    An employee-first approach: Lisa Kramer

    December 11, 2022

    By Liisa Andreassen | President of Prairie Engineers, P.C. (Columbia, IL), a firm made up of engineers, surveyors, and scientists focused on solving problems for public and private clients.

    Read
  • A cohesive culture

    A cohesive culture

    December 04, 2022

    By Julia DeFrances | Creating an engaging culture across multiple offices is a challenge that requires constant diligence.

    Read
  • Actions speak louder than words

    Actions speak louder than words

    November 27, 2022 | Kyle Ahern

    By Kyle Ahern | Gathering data on your employees’ experience is the first step, then you have to create action items to effect positive change.

    Read
  • Zweig Group promotes Kyle Ahern to Employee Experience and Data Strategist

    Zweig Group promotes Kyle Ahern to Employee Experience and Data Strategist

    November 10, 2022 | Kyle Ahern

    Zweig Group is proud to announce that Kyle Ahern has been promoted to Employee Experience and Data Strategist.

    Read
  • Complete transparency

    Complete transparency

    October 16, 2022

    By Matt Hoying | Open up and embrace full company transparency, not just financial, to enhance your firm’s culture.

    Read
  • Winning in today’s difficult job market

    Winning in today’s difficult job market

    October 09, 2022

    By Amber Milot | Creating a recruiting culture and focusing on retention are business savvy strategies to help your organization continue to thrive in today’s job market.

    Read
  • An employee-first approach

    An employee-first approach

    October 02, 2022

    By Danielle Eisenstock | Highlighting your commitment to career growth, flexible work options, and open communication will show staff your firm has an employee-first approach.

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  • The impact of giving back

    The impact of giving back

    August 28, 2022

    By Julia DeFrances | Giving back can be a valuable tool for attracting and retaining talent – and it gives employees a good reason to be proud of where they work.

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  • Are you helping or hindering your team?

    Are you helping or hindering your team?

    August 28, 2022

    By Alexis Eades | You can work to improve retention by promoting a positive culture, giving employees autonomy and empowerment, and actively showing appreciation.

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  • Motivate employees for success

    Motivate employees for success

    August 14, 2022

    By Tim Spence | With a clear purpose, empowered professionals, and a drive for ongoing development, design firms can motivate all of their employees to row together.

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  • The value of loyalty

    The value of loyalty

    July 10, 2022

    By Alan Lloyd | With all the discussion about the “great resignation,” why isn’t anyone talking about the employees that aren’t jumping ship?

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  • Out-of-the-box benefits

    Out-of-the-box benefits

    June 19, 2022

    By Matt Hoying | Getting creative with perks that go beyond the office can help you retain and attract employees and improve your culture overall.

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  • Team building in an evolving work model

    Team building in an evolving work model

    June 12, 2022

    By Angelique Silvestre | Companies can still create strong team bonds by using technology to implement team building activities that foster company values, trust, and friendship among co-workers.

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  • Challenges in the reimagined workplace

    Challenges in the reimagined workplace

    April 24, 2022

    By Paul David | The pandemic has been a once-in-a-generation opportunity to reimagine how we do our jobs and how we run our companies.

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  • Putting people first: Steve Margaroni

    Putting people first: Steve Margaroni

    April 03, 2022

    By Liisa Andreassen | CEO of Psomas (Los Angeles, CA), an employee-owned firm providing engineering, environmental, construction management, and survey/geospatial services.

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  • Creating a DEI task force

    Creating a DEI task force

    April 03, 2022

    By Andrew Schwarz | Achieve greater business success and improve employee work satisfaction by actively working toward a more diverse, equitable, and inclusive company.

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  • Evolution of an award

    Evolution of an award

    March 13, 2022 | Kyle Ahern

    By Kyle Ahern | One of Zweig Group’s landmark awards has evolved into a powerful tool that couples celebration with data-driven change.

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  • The importance of employee dividends

    The importance of employee dividends

    March 06, 2022

    By Jennifer Waters | Employees of firms are in many ways stakeholders of an organization’s success, and they can reap the dividends in a variety of ways.

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  • Take hires from new to committed

    Take hires from new to committed

    February 27, 2022

    By Matt Hoying | Getting new employees in the door is just the start – onboarding and training compel them to stay.

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  • Recruiting talent in this market

    Recruiting talent in this market

    February 27, 2022

    By Lindsay Young | Recruiting and marketing play a role in growing your firm, and it’s more important now than ever to make sure they are working together.

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  • Evolving through change

    Evolving through change

    February 20, 2022

    By Blake Calvert | Listen to employees, communicate strategically, embrace a growth mindset, and eliminate drama to help employees let go of negativity and thrive through change.

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  • Character: Sam Dawson

    Character: Sam Dawson

    February 20, 2022

    By Liisa Andreassen | CEO and co-owner of Pape-Dawson Engineers (San Antonio, TX), the largest civil engineering firm headquartered and exclusively located in Texas.

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  • Managing employment-related exposures

    Managing employment-related exposures

    February 13, 2022

    By Rob Hughes | Many design firms that adjusted their workplace to address COVID-19 face heightened exposures to employment-related litigation and related negative consequences.

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  • A new work environment

    A new work environment

    January 30, 2022

    By Michael Britt | It’s important to examine how your company can maintain culture and continue strategic growth in a new work environment.

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  • Mission, vision, and values – real, or just B.S.

    Mission, vision, and values – real, or just B.S.

    January 28, 2022 | Mark C. Zweig

    By Mark Zweig | If you’re not doing a good job with these, you’re losing an opportunity to further your culture and to provide meaningful motivation to your employees.

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  • Women in remote-work environments

    Women in remote-work environments

    January 23, 2022

    By Kenneth Fulmer | AEC firm leaders must actively support and empower female employees so their visibility does not vanish in the remote workplace.

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  • Committees for engagement

    Committees for engagement

    January 23, 2022

    By Julia DeFrances | Committees give employees a chance to lead, contribute, effect change, and make an impact beyond revenue.

    Read
  • Employee retention

    Employee retention

    January 16, 2022

    By Stephen Schwind | Employee retention is a two way street, requiring trust between both the company and the employee.

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  • Keep communicating

    Keep communicating

    November 28, 2021 | Kyle Ahern

    By Kyle Ahern | Each firm needs to find its own balance of open, consistent communication without being bothersome to employees.

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  • Employee sentiment soars in 2021

    Employee sentiment soars in 2021

    October 10, 2021

    By Chad Clinehens | Use this data to inform your firm’s strategy and keep employee sentiment high.

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  • Choosing a culture of flexibility

    Choosing a culture of flexibility

    September 26, 2021

    By Julia DeFrances | It’s natural to want to go back to normal – but remember that employees are your firm’s most important asset, and their needs are critical to your continued success.

    Read
  • Investing in enhanced qualifications

    Investing in enhanced qualifications

    August 22, 2021

    By Carol Martsolf | What better way to show top talent that you care about their futures than to invest in those futures?

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  • Mentoring culture

    Mentoring culture

    August 01, 2021

    By Mark Hirschi | Mentoring remains the most effective mode of knowledge transfer from older professionals to younger generations.

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  • Why have an employee resource group?

    Why have an employee resource group?

    January 24, 2021

    By Wendy Culver | ERGs to get your people involved to make changes from the heart of your organization, rather than being imposed from the top down.

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  • Extrinsic motivation

    Extrinsic motivation

    January 17, 2021

    By Mitchell Shope | Leveraging reinforcement theory will connect the action to the reward and bolster your firm’s morale and cultural identity.

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  • Creating success: David E. Ott

    Creating success: David E. Ott

    January 10, 2021

    CEO and president of SEH (St. Paul, MN), a firm that’s simplifying the world’s complex challenges by designing better places, engineering clean water, and renewing infrastructure.

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  • Increasing your firm’s retention

    Increasing your firm’s retention

    December 13, 2020

    Positively impact your firm’s retention rates by turning abstract ideas into actionable goals.

    Read
  • Personal connections: Brad Strittmatter

    Personal connections: Brad Strittmatter

    December 06, 2020

    CEO of Olsson (Lincoln, NE), an employee owned 1,300-person firm that is working to leave the world better than they found it.

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  • Growing an employee wellness program

    Growing an employee wellness program

    November 29, 2020

    By Anne Melia | Healthy employees are more productive, have fewer sick days, fewer accidents, and are happier in their professional and personal lives.

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  • Driving success through feedback

    Driving success through feedback

    October 25, 2020

    Clients appreciate the opportunity to sit down, free from distraction, and candidly discuss what is going well and where there is room for improvement.

    Read
  • Is an ESOP right for your firm?

    Is an ESOP right for your firm?

    October 25, 2020

    If your firm has the following characteristics, the more likely an ESOP is a good and viable option for your firm.

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  • Integrity: Greg Williams

    Integrity: Greg Williams

    October 18, 2020

    Chairman and CEO of Nabholz (Conway, AR), a 1,200 person multi-discipline, employee-owned firms whose name has been synonymous with integrity since its founding in 1949.

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  • Employee retention

    Employee retention

    August 30, 2020

    It comes down to respect and providing for your employees. If you do these two things, your people will quickly become your biggest cheerleaders.

    Read
  • Dependable: Doug Jaeger

    Dependable: Doug Jaeger

    August 03, 2020

    President and CEO Ulteig (Fargo, ND), an employee-owned engineering consulting firm with locations in North Dakota, South Dakota, Minnesota, Colorado, Montana, and Iowa.

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  • Blueprint for successful transition 

    Blueprint for successful transition 

    July 27, 2020

    By giving employees the opportunity to own company stock, you can develop a culture in which employees have a greater stake in the company and more opportunities to reap the rewards of capital ownership. 

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  • Cybersecurity protections

    Cybersecurity protections

    July 06, 2020

    From training your staff to making sure your firewall is up-to-date, it’s important that you take action to protect your firm’s data, your clients’ data, and your network from cyberattacks.

    Read
  • Zweig Group expands Best Firms To Work For awards to include special COVID-19 insights for employers.

    Zweig Group expands Best Firms To Work For awards to include special COVID-19 insights for employers.

    April 27, 2020

    Zweig Group, a global leader in products and services to the AEC industry, announced an expanded research effort to help AEC firms gather and analyze valuable employee data. Because the COVID-19 crisis has significantly impacted...

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  • Work together: Tom Hendrick

    Work together: Tom Hendrick

    April 27, 2020

    President and CEO of Wallace Engineering (Tulsa, OK), a structural and civil engineering consulting firm that believes in being active citizens, in both our profession and communities.

    Read
  • Employee engagement

    Employee engagement

    April 06, 2020

    By Kyle Ahern | Engage the people at your firm and they will tell you all you need to know to recruit, retain, and utilize every employee.

    Read
  • Change with the times

    Change with the times

    March 09, 2020

    Many firms still cling to old-school attitudes and business practices that chase away top performing employees looking for a more future-friendly place to grow their careers.

    Read
  • Incentive compensation

    Incentive compensation

    February 17, 2020

    By Christina Zweig Niehues | A good incentive compensation program needs to be carefully matched with the specific goals of your firm.

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  • Safety first

    Safety first

    January 20, 2020

    Implementing a formal, systematic safety program will benefit you, your employees, your clients, and your greater community.

    Read
  • Priorities for employee-owned companies

    Priorities for employee-owned companies

    January 13, 2020

    Leaders of employee-owned firms must focus on people, transparency, and vision to achieve long-term success.

    Read
  • Grow with gratitude

    Grow with gratitude

    December 16, 2019

    Thankful organizations will grow with engaged employees, loyal clients, trusted partners, and supportive communities.

    Read
  • Introducing employees to new tech

    Introducing employees to new tech

    December 16, 2019

    Many people can be apprehensive when faced with new technology. It’s important to address their fears and to have a plan for successful implementation.

    Read
  • 2019 Best Firm focus

    2019 Best Firm focus

    August 26, 2019

    Leaders of employee-friendly firms talk about how being a Best Firm affects recruiting, culture, and opportunities.

    Read
  • Success as one firm

    Success as one firm

    July 29, 2019

    Connections across teams and offices increase employee engagement and performance, but the connections must be fostered.

    Read
  • Don’t dump your older employees

    Don’t dump your older employees

    June 10, 2019

    “We need everyone’s talents. And we especially need those with a tremendous amount of experience, contacts, and proven skills.”

    Read
  • The empowerment advantage

    The empowerment advantage

    May 20, 2019

    A culture of employee empowerment will define innovative, leading organizations in the years to come.

    Read
  • A successful firm

    May 06, 2019

    As a 100 percent ESOP, 50-year-old Pennoni has the culture, history, and staying power to improve the lives of its employees and the community it serves.

    Read
  • Zero percent turnover (sometimes)

    Zero percent turnover (sometimes)

    April 29, 2019

    If you want to run a successful firm, there are employees you just have to keep. But in other instances, turnover can be a good thing.

    Read
  • What they want

    What they want

    April 15, 2019

    By Kyle Ahern | Employees at AEC firms say they need ample opportunities to learn and train. My advice is to give them what they’re asking for.

    Read
  • Employee retention

    Employee retention

    March 25, 2019

    As firms suffer from a shortage of experienced design and construction professionals, the industry finds itself in the middle of a talent war.

    Read
  • Employee engagement (Part 4)

    Employee engagement (Part 4)

    March 18, 2019

    While management plays an obvious role in this process, employees must also do their part by knowing their roles and doing their jobs.

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  • The unmanageable employee

    The unmanageable employee

    March 11, 2019

    “If any of these situations sounds familiar – and you have tried to correct the situation by directly confronting it – it may be time to let that person go.”

    Read
  • Employee engagement (Part 3)

    Employee engagement (Part 3)

    March 11, 2019

    Strong emotional intelligence, empathy, and the ability and capacity to engage the ‘whole person’ move teams and projects forward.

    Read
  • Employee engagement (Part 2)

    Employee engagement (Part 2)

    March 04, 2019

    A firm leader must break out of the deadline cycle and make a meaningful connection with employees. If not, performance will (predictably) suffer. Most of what we do today as leaders is not leadership. In...

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  • Employee engagement (Part 1)

    Employee engagement (Part 1)

    February 25, 2019

    By understanding the basics of performance-boosting behaviors, we can design a better approach to attract, develop, and retain top talent. Employee engagement is a powerful determinant of an organization’s success. Employee engagement is also central...

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  • Winning workplaces have (your) ears

    Winning workplaces have (your) ears

    February 04, 2019

    A lot of people leave their jobs because they hate their bosses. They stay because the C-suite listens to what they have to say. The results of the Best Small and Medium Workplaces 2018 present...

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  • The new kid

    The new kid

    January 28, 2019

    When your firm hires a young person to fill a newly created position, make sure you give them the support they need to grow into their role. Starting a new job is intimidating. But starting...

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  • Why be a Best Firm To Work For?

    Why be a Best Firm To Work For?

    January 24, 2019

    Why be a Best Firm To Work For? The Best Firms to Work For (BFTWF) award recognizes top AEC firms in the US and Canada based on their workplace practices, employee benefits, employee retention rates,...

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  • Understanding ESOPs (Part 1)

    Understanding ESOPs (Part 1)

    January 14, 2019

    Having the ability to offer candidates participation in the ESOP may provide your company a benefit your competition cannot offer.

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  • All four corners

    All four corners

    December 31, 2018

    By Kyle Ahern | Do you want to lead a firm where people come and stay, and where employees are always striving for improvement?

    Read
  • Greater than project management

    Greater than project management

    December 10, 2018

    As an industry, we generally leave a lot of money on the table and drive up costs with our lack of effectiveness in management and training. When we think of improving, we often turn to...

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  • Off the shelf

    Off the shelf

    September 17, 2018

    When creating your strategic plan, don’t forget that transformative ideas might be buried deep within your organization, so be inclusive with your staff. I recently overheard a CEO of a large AEC firm say, “We...

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  • The threat is real

    The threat is real

    September 10, 2018

    If you haven’t created a culture of cyber security, you’re asking for big trouble, like long-term damage to your firm’s reputation. Protection from cyberattacks involves much more than firewalls and encrypted passwords. Of course, these...

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  • A few responsible people wanted

    A few responsible people wanted

    August 27, 2018

    In recently revising our own policy manual here at Zweig Group, it became apparent to us that we cannot have a policy that addresses every single thing that someone in our employ could do (or...

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  • Top Best Firms to Work For

    Top Best Firms to Work For

    August 20, 2018

    Leaders of employee-friendly firms talk about how being a Best Firm affects culture, recruiting, and team building. Architecture and civil: Brian Bowers, President, Bowers + Kubota Our goal in being a Best Firm to Work...

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  • Positive trends

    Positive trends

    July 23, 2018

    By Kyle Ahern | This year’s group of Best and Hot Firms provides a treasure trove of information across thousands of data points, from employees up to the C-suite.

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  • Exceptional success

    Exceptional success

    June 18, 2018

    A lot of firms say they have a great culture, but for that to be true, a firm must be intentional about implementing its core set of values. At Mead & Hunt, we say we...

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  • Before and after a disaster

    Before and after a disaster

    June 04, 2018

    Planning and preparation are crucial if you want to take care of your people, take care of your clients, and get your firm back to doing business. Hurricanes, bomb-cyclones, catastrophic floods – a well-considered plan...

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  • The Zweig Letter podcast: Building trust with your employees – Mark Zweig

    The Zweig Letter podcast: Building trust with your employees – Mark Zweig

    April 13, 2018

    On this episode of The Zweig Letter podcast, Randy Wilburn and Mark Zweig discuss building trust with your employees. Mark believes that if you want to keep good people, they need to trust you and...

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  • Building trust with your employees

    March 19, 2018

    Finding and keeping good people is the number one problem AEC firms have today. And it will get worse if any of the predictions are true about the demand for talent and the lack of...

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  • The Zweig Letter podcast: Seven leadership hints to help your employees feel better – Mark Zweig

    January 19, 2018

    Randy Wilburn talks with Mark Zweig about real leadership in the design industry and what it takes for the top person to lead their firm to the promised land. ("Seven Leadership hints to help your...

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  • Digging deep

    January 08, 2018

    While having a fun workplace is great, the good times must be underpinned by hard work and an ever-present commitment to the firm’s mission. Let’s not kid ourselves. Our workplace cultures are about a lot...

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  • Conference call: Anthony Bartolomeo

    December 18, 2017

    President and CEO of Pennoni (Hot Firm #48 for 2016), a 1,250-person engineering firm based in Philadelphia, Pennsylvania. By Liisa Andreassen Correspondent “One recommendation for leadership in a firm is a better working knowledge in...

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  • Previous employees

    November 13, 2017

    Depending on why they left – and what they did while they were gone – it might be a good idea to welcome them back into the fold. It’s not uncommon when sorting through a...

    Read
  • Conference call: Michael Carragher, part 1

    November 06, 2017

    President and CEO of VHB, (Best Firm Civil #23 and Hot Firm #46 for 2017), a 1,400-person firm based in Boston, Massachusetts. By Liisa Andreassen Correspondent “Listening, of course, is incredibly important,” Carragher says. A...

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  • Seven leadership hints to help your employees feel better

    October 23, 2017

    When you run an A/E or environmental firm, you want your people to feel good. Besides the fact that they won’t do their best work if they don’t feel good, seeing your employees happy is...

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  • Conference call: Raj Sheth

    October 16, 2017

    CEO and chairman of Mead & Hunt (#82 Hot Firm for 2017), a 592-person national firm offering services in planning, design, architecture, and engineering. By Liisa Andreassen Correspondent “There is something to be said for...

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  • Culture and climate

    September 25, 2017

    They go hand in hand, and both need regular maintenance if they are to be positive. Take a look at your firm and make adjustments if necessary. A company with a great culture can, and...

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  • Conference call: Brenda Arvidson

    September 25, 2017

    President and CEO of Stonebrooke Engineering (Best Firm Civil #41 for 2017), based in Burnsville, Minnesota. By Liisa Andreassen Correspondent “We have found that ‘growing’ our employees has been much more successful than bringing in...

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  • Conference call: Kevin Peterson

    September 11, 2017

    Co-founder, president, and CEO of P2S Engineering, Inc. (Best Firms To Work For Multi-discipline #8 and Hot Firm #27 for 2017), a consulting engineering firm in Long Beach, CA. By Liisa Andreassen Correspondent “The belief...

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  • Yes, accountability

    August 07, 2017

    Some people think of it as a four-letter word, but when accountability is backstopped by reasonable policies, it can make your business better. If there is one issue that I have heard repeatedly in working...

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  • Your best talent leaving?

    August 07, 2017

    Fight the brain drain by reducing burnout, building resilience, and making sure employees are empowered and engaged. Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the...

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  • What your employees really love

    July 17, 2017

    It’s hard to find outstanding people to work in your AEC firm. It’s also hard to keep them working for you these days when they have so many other options. What are some things you...

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  • Employee retention is everything

    June 05, 2017

    Keeping a good team together requires lots of maintenance, great perks and benefits, and the willingness to toss out the bad apples. I get asked the same question all the time – how do I...

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  • Zweig Group Announces 2017 Best Firms To Work For List

    May 18, 2017

    FAYETTEVILLE, Ark. (May 18, 2017) – Zweig Group is proud to announce the release of the 2017 Best Firms To Work For Awards, a prestigious ranking honoring the creation of outstanding workplaces at architecture, landscape...

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  • Select people who are compatible with you

    May 15, 2017

    We often talk about compatibility in the context of marriages. Oftentimes, when there’s incompatibility, one spouse tried to change the other. We all know how well that works out! It rarely does. If people aren’t...

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  • Zweig Media: Mark Zweig – Making your firm a truly great place to work

    March 13, 2017

    In this episode of the The Zweig Letter podcast, Randy Wilburn talks to Mark Zweig, founder and chairman of Zweig Group, about what you can do to make your firm a great place to work....

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  • Employee fulfillment

    January 16, 2017

    Company leaders play an important role in making sure their people are aligned, capable, and engaged – a recipe for success. Are your employees fulfilled? If not, it may be costing you a bundle. While...

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  • Hiring for keeps

    January 09, 2017

    Research shows that a good onboarding program is the best way to keep the people you hire, and save a chunk of change on recruitment and training. The process of accepting a job seems much...

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  • All about family

    January 02, 2017

    Michigan firm takes the extra steps to create a family atmosphere, and that translates into employee retention, quality work, and client satisfaction. By TowerPinkster Best Firm #1 Architecture for 2016 Our firm culture is at...

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  • Recruitment and retention

    January 02, 2017

    Hiring good people isn’t easy, and hanging onto them is just as difficult. When you find the right person, offer an excellent benefits package. By Gale Associates Inc. Best Firm #4 Multidiscipline for 2016 Recruitment...

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  • Forgiveness or zero tolerance?

    December 19, 2016

    Sometimes you have to fire an employee, but in plenty of cases, a mistake is a mistake, and an employee with a second chance is loyal. It’s a position that no boss wants to be...

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  • The joy of giving

    December 05, 2016

    The holiday season always motivates us to give back, but a company-wide campaign can provide for charity where and when it’s needed most – locally and all year long. I really like this quote from...

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  • Employee number thirteen

    November 07, 2016

    Jon F. Lindberg has been at the same firm for 36 years, so it’s safe to say he has a roof over his head and a room with a view. By Liisa Andreassen Correspondent He...

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  • Forty big ones

    October 31, 2016

    Florida multidiscipline firm Kisinger Campo and Associates, with four decades under its belt, knows how to treat clients and employees. By Liisa Andreassen Correspondent Kisinger Campo and Associates (Tampa, FL), a multidisciplinary engineering firm of...

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  • Rules of the road

    October 31, 2016

    When does travel time become paid time? If you don’t know the answer, you might need to check in with the U.S. Department of Labor and dust off your policy manual. It is alarming to...

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  • Employee engagement, YEI style

    October 24, 2016

    The annual employee evaluation is outdated and might just do more harm than good. Try something new. Try something better. A few years ago I read an article about how employees hate evaluations and supervisors...

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  • Forty down, forty to go

    September 09, 2016

    McMahon Associates celebrates its accomplishments as it moves into a new era with continued focus on staff, shareholders, and clients. By Liisa Andreassen Correspondent Exciting things are happening this year at McMahon Associates, Inc. (#21...

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  • Survey on Policies, Procedures & Benefits of AEC Firms finds budgeting and policy changes in the industry

    Survey on Policies, Procedures & Benefits of AEC Firms finds budgeting and policy changes in the industry

    July 19, 2016

    Zweig Group’s 2016 Policies, Procedures and Benefits Survey of Architecture, Engineering, Planning and Environmental Consulting Firms was just released on July 22, 2016. This legacy publication was updated in 2016 with the addition of data...

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  • Inaugural ‘Work Travel & Reimbursement Spotlight Survey’ available at pre-publication pricing

    March 23, 2016

    Inaugural ‘Work Travel & Reimbursement Spotlight Survey’ available at pre-publication pricing Digital Publication Shows Who Will, Won’t Prepay for Employees’ Personal Travel Zweig Group, the architectural, engineering, planning, and environmental construction industry’s go-to resource for...

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  • Inaugural ‘Work Travel & Reimbursement Spotlight Survey’ Released

    March 17, 2016

    Digital publication shows who will, and won’t prepay for employees’ personal travel. Zweig Group has released the first of its Spotlight Surveys series, Work Travel & Reimbursement. This full-color digital product offers an in-depth look...

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  • Is it time you got employee input?

    Is it time you got employee input?

    February 16, 2016

    You may have an “open door” policy as a CEO or manager, but you could still be seeing your firm through rose-tinted glasses. If you want to grow, are having a hard time recruiting or...

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  • Marketing Excellence Awards: New Employee Questionnaire

    September 29, 2015

    AC Martin Partners, Inc. (Los Angeles, CA), an 85-person architecture firm, is taking home fifth place in the Internal Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for its New Employee Questionnaire. AC Martin...

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  • Marketing Excellence Awards: The Game of ESOP

    September 16, 2015

    Harris & Associates (Concord, CA), a 200-person engineering and construction management firm, is the fourth place winner in the Internal Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for its ownership campaign and the...

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  • Marketing Excellence Awards: Louis Berger Employee Nexus

    September 14, 2015

    Louis Berger (Washington, DC), a professional services firm, is taking home third place in the Internal Marketing category of Zweig Group’s 2015 Marketing Excellence Awards for the Louis Berger Employee Nexus – a global intranet...

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  • A fresh look at employee evaluations

    August 27, 2015

    Architectural colleague shares new scale for assessing employees’ impact on the firm, community, world in areas of attitude, capability, performance. I’ve always been skeptical of the “performance review” style of evaluating. I believe in a...

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  • What does it mean to be the best?

    August 10, 2015

    Top ranking AEC firms have positive organizational cultures, provide employees with the tools they need to be successful, and foster open communication. How do you get your firm to a place where every one of...

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  • Zweig Group Announces 2015 Best Firms To Work For List

    July 13, 2015

    FAYETTEVILLE, Ark. (July 13, 2015) –Zweig Group is proud to announce the release of the 2015 Best Firms To Work For List, a prestigious list honoring the creation of outstanding workplaces at architecture, engineering, and...

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  • Editorial: What to pay a new employee

    January 02, 2015

    As hiring picks up in 2015, make sure you are taking all factors into consideration, Mark Zweig writes. Some years ago, I got a call from a good client and friend of mine. He ran...

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  • Living Expenses for Firms in the A/E Industry Fell in 2011

    October 21, 2011

    Press Release: October 21, 2011 FAYETTEVILLE, Ark. (October 21, 2011) – Goodbye to that swanky Midtown office space? Architecture, engineering, planning and environmental firms are spending less than previous years on rent and utilities. These...

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  • The Best of the Best: ZweigWhite Honors the Best Firms To Work For

    October 07, 2011

    Press Release: October 7, 2011 FAYETTEVILLE, Ark. (October 7, 2011) – It’s impossible for a firm to be successful without great employees, and to have great employees, a firm has to be an excellent place...

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  • Editorial: The employer-employee relationship

    June 17, 2011

    By Mark C. Zweig CEO, ZweigWhite Some could argue that human resources management has taken a blow in the past three or four years with such a soft economy. Many employers have probably felt they...

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  • A/E/P and Environmental Firms Invest in Remote Access Tools and Online Storage

    June 02, 2011

    Press Release: June 1, 2011 FAYETTEVILLE, Ark. (June 1, 2011) — The future lies in an increasingly flexible work environment, the digitization of files and the ability to work from a variety of locations. The...

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  • Best firms have employees’ best interests in mind

    December 06, 2010

    This year, All4 Inc., an environmental engineering firm in Kimberton, Pennsylvania, had clients go bankrupt and others stop work already in progress. Multidiscipline firm Smith, Seckman & Reid, Inc., in Nashville, Tennessee, had layoffs but...

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  • Employee morale critical during downturns… and rebounds

    November 23, 2010

    When business starts hurting, employee morale suffers immediately. Employees who are laid off can become disgruntled, and the ones remaining start wondering if they’re next out the door, which often degenerates into an awful work...

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  • My strategy for compensating employees

    November 30, 2009

    Although there have been many compensation-related articles over the years in the pages of The Zweig Letter, I thought perhaps it was time to clearly articulate my own strategies for compensating employees in A/E/P and...

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  • Finding out an employee is interviewing with the competition

    January 12, 2009

    If you have a firm of any size and have been in business for any length of time, you will at some point discover one of your key people is interviewing with a competitor. You...

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  • Getting your people hooked on the company

    May 05, 2008

    Turnover is costly. All of the human resources experts can tell you that— some could even give you the real cost of turnover for any specific position to the penny if you wanted it! Staff...

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  • Make New Employees Feel Wanted

    April 10, 2006

    Before sitting down last week for a meeting with one of our PhD students— a German fellow named Sven— we both agreed that we’d like some coffee first. I asked Sven if he wanted to...

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  • The Employee Who Doesn’t Believe in Responsiveness

    May 30, 2005

    Here’s something I have observed in many different A/E and environmental firms around the country— certain employees who act as if they don’t understand how critical it is for them to be responsive. This one...

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  • Love your employees

    November 17, 2003

    It’s always distasteful to compare your employees to your children. I hear firm owners do it all of the time, and I see the non-owners cringing when they do! That said, I have noticed a...

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  • The “Terrorist” Employee

    February 03, 2003

    Everyone in our country seems to be worried about terrorists. Undoubtedly, there are some good reasons to be concerned. But maybe the trouble is even closer to home— like in your own firm. We find...

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  • My Advice to Employees Everywhere

    November 18, 2002

    What a difference one year makes, huh? Things have gone from an employee-driven job market to an employer-driven one. Nevertheless, if you get out there and talk with the folks in the trenches, you may...

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  • Big problems in a big firm

    August 12, 2002

    Mike Fruitwood, seven months into the job of COO of his firm, shook his head. “How are we ever going to build this company if we can’t get our act together on scheduling?” he wondered...

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  • The Compassionate Firm

    October 30, 2000

    Is your firm a compassionate firm? Do you choose what’s humane over what’s best financially in certain situations? And what difference does that make, anyway? Business is business. And we all know that to be...

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  • How Much is an Employee Worth?

    September 25, 2000

    With all of the employment-related pressures that firms face today, it’s getting harder and harder to figure out what you really need to pay somebody to do a given job. There are so many ways...

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  • Psychological Contracts for Employers and Employees

    July 17, 2000

    My 80 year-old parents just came up from Kirkwood, Missouri, for a short visit. As is always the case, my dad and I eventually got around to talking about business. I don’t know anyone who...

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  • Another Great Year

    December 20, 1999

    Although most of our readers are unaware, 65% of our revenues here at Zweig White & Associates come from providing consulting services. We’re much more like our readers (and clients) than many folks think. That’s...

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  • Keeping a Positive Culture

    June 22, 1998

    In my travels around the country working with A/E/P and environmental firms large and small I have come to the awareness of just how important it is to have a positive employee culture. It may...

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  • What to Pay a New Employee

    January 19, 1998

    These are the good old days for the A/E/P and environmental consulting business. Times are good. Firms are growing. Employment offers are going out weekly, daily, and in some cases, hourly. But did you ever...

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  • The Truth on Performance Appraisals

    December 09, 1996

    I’ve received several calls asking me if I had seen a recent article that appeared in The Wall Street Journal (November 21, 1996) on performance appraisals. Evidently, it is causing quite an uproar in the...

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  • Spring Cleaning

    April 15, 1996

    If you’re anything like me, you hate to fire people. It’s at the top of my “least desirable activities” list, above even performance appraisals, collection calls, cold calls, and dental extractions. Most halfway-decent folks feel...

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  • Problem Employees

    January 22, 1996

    I thought about a headline for this week’s treatise along the lines of “Second guessers, naysayers, and negative thinkers,” or “No more excuses,” or “Let’s cut the crap.” But I decided that none of these...

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  • Employee Credo

    January 12, 1994

    Although I dislike corny slogans and management propaganda, one of our fast-growing clients asked me recently if we had some sort of “employee credo” they could provide to new employees. This firm’s owners were concerned...

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  • Welcome Back to Prodigal Employees?

    October 01, 1993

    In seven years at XYZ Engineers, Bill Jones had become one of the firm’s most dependable project managers. Bill’s jobs always made money, and his clients loved him. Unfortunately, XYZ had gone through three bad...

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