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Search results

452 results found for “dependable”

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Surveys & Reports

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Learning & Events

Posts

  • Costly contract wording

    Costly contract wording

    April 12, 2026

    By Lauren Martin | A simple “time is of the essence” clause can transform routine schedule delays into costly legal and insurance risks.

    Read
  • Every AEC firm needs a CISO – even if it’s not full-time

    Every AEC firm needs a CISO – even if it’s not full-time

    April 05, 2026

    By Steve Jarmon | AEC firms cannot afford to ignore cybersecurity leadership as digital risk grows alongside cloud platforms, data sharing, and remote work.

    Read
  • Preparing for uncertain times

    Preparing for uncertain times

    April 05, 2026

    By Mark Zweig | Market cycles are inevitable, and firms that act before revenue drops will outperform those that wait and react.

    Read
  • Partnerships that last beyond the project

    Partnerships that last beyond the project

    April 05, 2026

    By Wendy Travis | When partnerships are grounded in purpose and guided by care, they endure – creating better outcomes for clients and communities. 

    Read
  • TZL Podcast: 2025 ElevateAEC

    TZL Podcast: 2025 ElevateAEC

    March 26, 2026

    Building Enduring AEC Firms: VHB’s Approach to Ownership, Balance, and Strategic Renewal     “An infinite arc of success requires stewardship, purpose, and a relentless focus on people.” Mike Carragher, CEO of VHB What does...

    Read
  • Uncertain indicators, compounding risk

    Uncertain indicators, compounding risk

    March 08, 2026 | Stuart McLendon

    By Stuart McLendon | When economic data grows less reliable, long-term AEC planning becomes a far riskier bet.

    Read
  • Train your replacement before someone else has to

    Train your replacement before someone else has to

    March 08, 2026

    By Mark Zweig | Succession fails when managers cling to control instead of building leaders behind them.

    Read
  • When growth demands a plan

    When growth demands a plan

    February 19, 2026 | ying liu leed ap bd c

    By Ying Liu | How to recognize the right moment for strategic growth planning and why timing matters more than most leaders think.

    Read
  • Beyond automation

    Beyond automation

    February 15, 2026

    By Kubilay Şahinler | While attention gravitates toward AI in design, the strongest business value often emerges elsewhere.

    Read
  • The engagement crisis you can’t ignore

    The engagement crisis you can’t ignore

    February 08, 2026 | Sara Parkman

    By Sara Parkman | AEC firms that fail to invest in young professionals today will struggle to find leaders tomorrow.

    Read
  • What it really means to be a principal

    What it really means to be a principal

    February 01, 2026 | chad clinehens pe

    By Chad Clinehens | Becoming a principal isn’t a reward for past success – it’s the start of owning responsibility for future value.

    Read
  • An all-too-common tale

    An all-too-common tale

    February 01, 2026 | Mark C Zweig

    By Mark Zweig | A cautionary AEC story about control, delayed succession, and how avoiding transition can undo decades of good work.

    Read
  • Immigration after 2025

    Immigration after 2025

    February 01, 2026

    By Nam Douglass | Operational lessons and compliance priorities for AEC firms in 2026.

    Read
  • The Zweig Letter | January 12, 2026

    The Zweig Letter | January 12, 2026

    January 11, 2026

    The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

    Read
  • AI in recruiting

    AI in recruiting

    January 04, 2026 | Daryl Simons Jr

    By Daryl Simons Jr. | Technology can enhance recruiting efficiency, but human connection, trust, and judgment will always define successful hiring.

    Read
  • Your firm is growing. Are your leaders?

    Your firm is growing. Are your leaders?

    December 28, 2025 | ying liu leed ap bd c

    By Ying Liu | Real success depends on alignment, courage, and people ready to own the future.

    Read
  • We are all self-employed

    We are all self-employed

    December 28, 2025 | Mark C Zweig

    By Mark Zweig | Being an employee is like running a one-client business, requiring service, marketing, relationships, and constant value creation.

    Read
  • The Zweig Letter | December 15, 2025

    The Zweig Letter | December 15, 2025

    December 14, 2025

    The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

    Read
  • Is a seller-doer model right for your firm?

    Is a seller-doer model right for your firm?

    December 14, 2025

    By Scott Butcher | AEC firms use seller-doers, business developers, or both, and the best model depends on buyer preferences and firm capabilities.

    Read
  • Be like water

    Be like water

    December 07, 2025 | Chad Coldiron

    By Chad Coldiron | The ability to adapt rather than resist is what separates the firms that thrive from the ones that fade.

    Read
  • The optimistic leader

    The optimistic leader

    December 07, 2025

    By Mark Zweig | Leaders shape outcomes through mindset, so choose optimism, act on opportunity, and set expectations that inspire rather than limit your team.

    Read
  • The Zweig Letter | November 17, 2025

    The Zweig Letter | November 17, 2025

    November 16, 2025

    The leading source of business management insights, research, and strategies tailored specifically for leaders of AEC firms.

    Read
  • The embodied enterprise

    The embodied enterprise

    November 16, 2025 | Tom Godin

    By Tom Godin | When the mind and body of a business move together, worry fades and real performance begins.

    Read
  • ESOP essentials for AEC leaders

    ESOP essentials for AEC leaders

    November 16, 2025

    By Brad Wilson | ESOP success in AEC firms depends on financial discipline, clear governance, and treating employee ownership as a lasting cultural investment.

    Read
  • Selling your business isn’t a cop-out

    Selling your business isn’t a cop-out

    November 09, 2025 | Mark C Zweig

    By Mark Zweig | There are nine reasons why selling your firm to the right buyer can strengthen opportunities, stability, and growth for your people.

    Read
  • The case for curiosity

    The case for curiosity

    October 12, 2025

    By Shelby Harvey | Encouraging curiosity at work turns tough questions into opportunities to build trust, share knowledge, and strengthen engagement.

    Read
  • Courage, confidence, and competition

    Courage, confidence, and competition

    October 05, 2025

    By Brian Shannon | Healthy rivalries fuel collaboration and innovation, ultimately benefiting communities and strengthening the AEC industry.

    Read
  • Connect your people to the end result

    Connect your people to the end result

    August 24, 2025

    By Mark Zweig | It is a basic human need to see one’s work go from start to finish, and leaders need to do more to empower their people with this perspective.

    Read
  • The future of construction management

    The future of construction management

    August 10, 2025

    By Matt Verderamo | Our future depends on bridging generational gaps through mentorship, field experience, and modern leadership development.

    Read
  • Elevating internship experiences

    Elevating internship experiences

    August 03, 2025

    By Alyssa Wagner | How to offer interns the chance to explore professionally and refine their passion into a fulfilling, long-term career.

    Read
  • Strategic partnerships

    Strategic partnerships

    July 22, 2025 | Stuart McLendon

    By Stuart McLendon | This strategy is becoming an essential tool for growth, innovation, and resilience, especially in AEC.

    Read
  • Understanding the fractional CFO

    Understanding the fractional CFO

    July 13, 2025 | Dathan Gaskill

    By Dathan Gaskill | Fractional CFOs offer flexible, expert financial guidance to help AEC firms grow, reduce risk, and improve efficiency.

    Read
  • Understanding data in AEC

    Understanding data in AEC

    June 08, 2025

    By Hal Rosner | Proper planning, organization, and understanding of data can mean the difference between a project’s success and failure.

    Read
  • Accomplishing your business plan

    Accomplishing your business plan

    June 01, 2025 | Mark C Zweig

    By Mark Zweig | A business plan only works if leadership builds accountability, relationships, and follow-through into daily operations and culture.

    Read
  • How AI can enhance human creativity

    How AI can enhance human creativity

    May 25, 2025

    By Kate Gray | Utilizing technology built around your best work can become an inspiration tool for marketing teams.

    Read
  • From imposter to Rising Star

    From imposter to Rising Star

    March 16, 2025

    By Michael Makris | Early to mid-career professionals can overcome burnout and imposter syndrome with support from leadership, mentorship, and proactive career engagement.

    Read
  • Get out of doing everything you can – mostly

    Get out of doing everything you can – mostly

    March 16, 2025 | Mark C Zweig

    By Mark Zweig | As a leader or manager, you are probably super busy and will get stuck if you cannot offload a lot of what you have to do.

    Read
  • Trust is the foundation

    Trust is the foundation

    March 09, 2025

    By Mike Danko | Building trust is not only good business practice but essential for the long-term growth and success of your firm.

    Read
  • Break the rules and do something different

    Break the rules and do something different

    March 09, 2025 | Mark C Zweig

    By Mark Zweig | Too many firm owners want different results and want to be more successful, yet keep doing things the same way they always have.

    Read
  • Owner follies

    Owner follies

    February 02, 2025 | Ezequiel Tovar

    By Ezequiel Tovar | These common leadership mistakes hinder the growth and success of your business.

    Read
  • Some things we need to get straight on

    Some things we need to get straight on

    February 02, 2025 | Mark C Zweig

    By Mark Zweig | These misleading statements often stem from naivety and perpetuate harmful conventional wisdom.

    Read
  • Strategies for success as tech advances

    Strategies for success as tech advances

    January 26, 2025

    By Matt Gross | Build success by fostering strong culture, investing in people and infrastructure, prioritizing cybersecurity, and planning strategically.

    Read
  • Growth vs. profitability

    Growth vs. profitability

    January 12, 2025 | Mark C Zweig

    By Mark Zweig | Balancing growth and profitability is essential for long-term value creation and success in AEC firm valuation strategies.

    Read
  • Smooth transition? Think again!

    Smooth transition? Think again!

    December 29, 2024 | Ezequiel Tovar

    By Ezequiel Tovar | The decisions you make today will have monumental impacts on your next generation of owners tomorrow.

    Read
  • My client retired – now what?

    My client retired – now what?

    November 10, 2024

    By Dan Houf | Building strong, long-term client relationships is essential, but navigating transitions requires trust, adaptability, and exceptional service.

    Read
  • Choose your own marketing adventure

    Choose your own marketing adventure

    August 25, 2024

    By Jane Lawler Smith | Creating non-traditional peer groups allows AEC marketers to gain fresh perspectives and enhance creativity.

    Read
  • Dealing with uncertainty

    Dealing with uncertainty

    July 21, 2024 | Mark C Zweig

    By Mark Zweig | We live in turbulent times, and you can never fully eliminate uncertainty – but there are several approaches you can employ to combat it.

    Read
  • Embracing relationship building

    Embracing relationship building

    July 07, 2024

    By Dawn Landry | By leaning into our self-awareness to understand diverse personalities, we can transform challenges into opportunities for growth and success.

    Read
  • Don’t overlook these critical risks

    Don’t overlook these critical risks

    June 23, 2024

    By Kurtis John | Ignoring these areas of risk and their potential implications can have significant impacts on your success and your firm’s future.

    Read
  • Bad advice from your outside accountant

    Bad advice from your outside accountant

    May 12, 2024 | Mark C Zweig

    By Mark Zweig | Keep the big picture in mind, and make sure you have the right outside accountants who understand more than the tax consequences of these kinds of decisions.

    Read
  • Not in my backyard

    Not in my backyard

    April 28, 2024 | Mark C Zweig

    By Mark Zweig | Those of us in the AEC business need to do a better job educating the general populace about the benefits of smart development.

    Read
  • Performance management

    Performance management

    April 28, 2024

    By John Butt | This strategy empowers leaders to align their teams with organizational goals, provide feedback and recognition, and foster a culture of growth.

    Read
  • More on buying and selling companies

    More on buying and selling companies

    April 07, 2024 | Mark C Zweig

    By Mark Zweig | Exploring common questions – and their answers – from firm leaders about the buying and selling process.

    Read
  • Approach change at the individual level

    Approach change at the individual level

    March 31, 2024

    By Stjepan Mikulić | This approach ensures the foundation of change is built on a solid understanding of human behavior, enabling more sustainable firm-wide implementation.

    Read
  • Entrepreneurial small firms

    Entrepreneurial small firms

    March 03, 2024 | Mark C Zweig

    By Mark Zweig | Some of the ways entrepreneurial small firm owners create value and differentiate themselves.

    Read
  • Stand out in an increasingly visual age

    Stand out in an increasingly visual age

    January 14, 2024

    By Mercedez Thompson | Proposals have adapted to a new way of reading, emphasizing concise, compelling headings to convey complex solutions and deliver winning messages.

    Read
  • Have you been listening?

    Have you been listening?

    November 05, 2023 | Jeremy Clarke

    By Jeremy Clarke | The past few years have had a lot to teach us about winning the war for talent.

    Read
  • Overcoming change resistance

    Overcoming change resistance

    October 29, 2023 | Mark C Zweig

    By Mark Zweig | Take these steps to reduce resistance and increase the likelihood of success for any change initiative.

    Read
  • Would you hire you?

    Would you hire you?

    September 17, 2023

    By Jane Lawler Smith | Elevate your marketing services by asking yourself what your firm’s request for marketing services would include and how your team would respond.

    Read
  • Navigating the financials

    Navigating the financials

    August 27, 2023 | Ezequiel Tovar

    By Ezequiel Tovar | You must consider the financials before you can fully understand what it takes for a succession plan to be feasible.

    Read
  • Hide and seek

    Hide and seek

    August 13, 2023

    By Mitch Fortner | As demand for our industry’s services continues to increase, the firms that listen to their employees and evolve to meet their needs will continue to grow.

    Read
  • Who gets ahead in the firms they work for?

    Who gets ahead in the firms they work for?

    August 13, 2023 | Mark C Zweig

    By Mark Zweig | These are the most important qualities that decide who gets to move up as firm leaders, managers, and future owners.

    Read
  • Bacon’s Law of project management

    Bacon’s Law of project management

    July 30, 2023

    By Houston Matthews | If your team can keep communication at the forefront of all of your projects, you’re sure to be a success.

    Read
  • Four pillars

    Four pillars

    June 11, 2023 | Ezequiel Tovar

    By Ezequiel Tovar | The four pillars of ownership transition strengthen your firm and provide a foundation for success.

    Read
  • An underutilized asset

    An underutilized asset

    May 21, 2023

    By Alexis Eades | Put your interns to work and gain long-term positive benefits for yourself, your firm, and the young people who may one day be your employees.

    Read
  • Why your firm needs a CFO

    Why your firm needs a CFO

    April 30, 2023 | Dathan Gaskill

    By Dathan Gaskill | A chief financial officer provides critical financial leadership, insight, and guidance to your firm.

    Read
  • Invest in your marketing plan

    Invest in your marketing plan

    April 23, 2023 | Lindsay Young CPSM

    By Lindsay Young | Investing in marketing helps you grow, recruit employees, and gets you the projects you want to work on.

    Read
  • Responsibility: Neal McFarlane

    Responsibility: Neal McFarlane

    March 26, 2023

    By Liisa Andreassen | President and CEO of McFarlane Architects, a dynamic architectural, planning, and interior design firm that provides innovative design solutions to its clients.

    Read
  • Maximize your trade show experience

    Maximize your trade show experience

    March 19, 2023

    By Julia DeFrances | Trade shows and conferences are a great opportunity for your firm, but exhibiting can be a waste of time if you don’t approach it strategically.

    Read
  • Beware third-party beneficiary clauses

    Beware third-party beneficiary clauses

    March 05, 2023

    By Lauren Martin | It’s important for design firms to understand the potential peril to all parties involved should there be a third-party beneficiary clause in any contract.

    Read
  • Ambition

    Ambition

    December 11, 2022

    By Mitch Fortner | To be effective over the long-term for an organization, our personal ambition must be grounded in mutual respect, collaborative teamwork, and integrity.

    Read
  • Cultivating a spirit of gratitude

    Cultivating a spirit of gratitude

    November 27, 2022

    By Brock Hoskins | Express gratitude to those people who are important to you, and find ways to make that a regular practice in your life and throughout your company.

    Read
  • Why AEC?

    Why AEC?

    September 25, 2022 | Christina Zweig Niehues

    By Christina Zweig Niehues | AEC professionals have a choice about where they live and work, so what makes them choose their workplace?

    Read
  • Consulting for the forest, not the trees

    Consulting for the forest, not the trees

    September 25, 2022

    By Kollan Spradlin | A broader view of client objectives allows us to add value and, in some cases, recategorize isolated projects into stepping stones that line the path to the client’s ultimate goal.

    Read
  • The great timesheet dilemma

    The great timesheet dilemma

    September 18, 2022 | Mark C Zweig

    By Mark Zweig | Most firms in this business still struggle to get their people to do their timesheets and turn them in – but there could be a simpler way.

    Read
  • Life-long learner: Todd Van Gompel

    Life-long learner: Todd Van Gompel

    August 28, 2022

    By Liisa Andreassen | President at Baisch Engineering (Kaukauna, WI), a consulting engineering firm that provides full-service integration engineering to industrial clients worldwide.

    Read
  • Motivate employees for success

    Motivate employees for success

    August 14, 2022

    By Tim Spence | With a clear purpose, empowered professionals, and a drive for ongoing development, design firms can motivate all of their employees to row together.

    Read
  • Organizational entropy

    Organizational entropy

    June 26, 2022 | Tom Godin

    By Tom Godin | It’s up to leadership to recognize entropic degradation in their firms and respond energetically to restore order.

    Read
  • Foundations

    Foundations

    June 05, 2022

    By Jane Lawler Smith | Over time, evolving client needs and approaches could erode your marketing foundation. Take the time to shore up your foundation before it crumbles entirely.

    Read
  • Plan with a pencil

    Plan with a pencil

    May 15, 2022 | justin smith se pe mba

    By Justin Smith | Write your project goals in ink and your plan in pencil, because you’ll likely need to make some changes and adapt your plan as your project unfolds.

    Read
  • What goes up can stay up – if you do!

    What goes up can stay up – if you do!

    May 08, 2022 | Mark C Zweig

    By Mark Zweig | You are in control of your business, and its success depends on your ability to keep a level head and keep making things happen.

    Read
  • The mad dash to add overhead staff

    The mad dash to add overhead staff

    April 24, 2022 | Mark C Zweig

    By Mark Zweig | It’s time to take a good hard look at what everyone in your business is doing for you.

    Read
  • Private equity

    Private equity

    April 03, 2022 | Andy Chavez

    By Andy Chavez | Who are these private equity extraterrestrials, what do they want, and how long will they be here?

    Read
  • You are the owner? So what!

    You are the owner? So what!

    March 27, 2022 | Mark C Zweig

    By Mark Zweig | You can’t make people do what you want, so you must get your people to realize you’re all on the same team.

    Read
  • Lay of the land

    Lay of the land

    March 06, 2022 | Andy Chavez

    By Andy Chavez | What characteristics are highly desirable to buyers in the AEC industry right now?

    Read
  • Risk management strategy

    Risk management strategy

    January 30, 2022 | Dathan Gaskill

    By Dathan Gaskill | Our industry hasn’t done a great job of managing risk comprehensively or systematically. There’s a better way.

    Read
  • Survey says…

    Survey says…

    January 16, 2022

    By Jane Lawler Smith | When it comes to our clients, employees, and brand, are we competing like AEC professionals or acting like Family Feud contestants, simply guessing at answers?

    Read
  • Command of data is the difference

    Command of data is the difference

    December 26, 2021

    By Lucas Hayden | Unanet’s inaugural AEC benchmarking study reveals the data-management practices that separate the best firms from the rest.

    Read
  • Keep communicating

    Keep communicating

    November 28, 2021 | Kyle Ahern

    By Kyle Ahern | Each firm needs to find its own balance of open, consistent communication without being bothersome to employees.

    Read
  • Technology basics

    Technology basics

    October 17, 2021

    By Tom Godin | These fundamentals are an important part of your firm’s healthy diet.

    Read
  • Zweig Group’s Virtual ElevateAEC Conference is One Week Away

    Zweig Group’s Virtual ElevateAEC Conference is One Week Away

    September 08, 2021

    The Virtual ElevateAEC Conference & ElevateHER Symposium kicks off next week on September 13, 2021. This four-week long event brings over 40 speakers, and 30+ sessions for individuals in all roles in the AEC industry,...

    Read
  • Presentations don’t have to be scary

    Presentations don’t have to be scary

    August 15, 2021

    By Lindsay Young | Investing a small amount of time and money to train employees on presentation skills could lead to millions of dollars of work for your firm.

    Read
  • Haven’t looked back since 1986

    Haven’t looked back since 1986

    August 08, 2021

    By Abdo Kardous | How an initial leap to the Middle East jump-started success around the globe for U.S.-based Hill International.

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  • Scaling up

    Scaling up

    July 11, 2021

    By Stephanie Warino | The principles of Organizational Project Management can guide a firm through the steps of scaling an organization.

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  • Keep every commitment: Nick Ringstad

    Keep every commitment: Nick Ringstad

    June 06, 2021

    By Liisa Andreassen | Owner of 3-Tier Alaska (Fairbanks, AK), a firm that specializes in land surveying and civil engineering in the interior of Alaska.

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  • Using ERM to strengthen your firm

    Using ERM to strengthen your firm

    March 28, 2021

    By Rob Hughes | Enterprise risk management provides a formal process for firms to examine their critical risks in context, and implement cost-effective risk management and risk-financing solutions.

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  • The untapped value of strategic planning

    The untapped value of strategic planning

    March 07, 2021

    By Brian Rice | These three core strategic planning areas have unique opportunities for value depending largely on the culture of your organization.

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  • Personal development

    Personal development

    February 14, 2021

    By Adam Zach | Whether it’s by reading a book or going to a seminar, taking an active interest in your personal development could be the best thing for your career.

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  • Be smart in how you run your business

    Be smart in how you run your business

    January 03, 2021

    By Mark Zweig | Know your purpose, intent, and philosophy of business, but be willing to change if it becomes prudent to do so.

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  • Fitting the task to the time at hand

    Fitting the task to the time at hand

    December 27, 2020

    Focus on getting stuff done and moving forward by fitting the tasks on your to-do list to either the time slot or energy you have available.

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  • Unlocking opportunities

    Unlocking opportunities

    August 30, 2020

    When it comes to M&A, stay flexible and remember that it takes drive, determination, and the ability to connect people and ideas to achieve remarkable results.

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  • Managing receivables and collections now

    Managing receivables and collections now

    August 10, 2020

    In the current economic environment, avoid costly payment disputes and counterclaims by choosing clients carefully and staying on top of your receivables and collections.

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  • Dependable: Doug Jaeger

    Dependable: Doug Jaeger

    August 03, 2020

    President and CEO Ulteig (Fargo, ND), an employee-owned engineering consulting firm with locations in North Dakota, South Dakota, Minnesota, Colorado, Montana, and Iowa.

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  • Seeing stars

    Seeing stars

    July 20, 2020

    By Jamie Claire Kiser | In this time of constant realignment, sustain success by appreciating your stars and making space for discussion.

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  • Death, taxes, and retirement

    Death, taxes, and retirement

    June 22, 2020

    By Justin Ramirez | Nothing is as certain as death and taxes. But an owner’s retirement can be, too. If done correctly, an owner’s retirement and its benefits can be just as certain as death...

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  • I’m upset but still have a business to run

    I’m upset but still have a business to run

    June 08, 2020

    By Mark Zweig | No matter how you feel personally about anything happening in the country or world as a whole, it’s your job to do your job.

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  • Architects as advocates

    Architects as advocates

    May 18, 2020

    It’s our responsibility as AEC professionals, as well as citizens, to champion solutions to problems that affect our global and local communities.

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  • Don’t forget the forest for the trees

    Don’t forget the forest for the trees

    April 13, 2020

    In these uncharted times, we run the risk of only thinking about the immediate and not about where we are going to be three months, six months, or a year from now.

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  • Intellectual property (Part 1)

    Intellectual property (Part 1)

    March 23, 2020

    If innovators find themselves on the wrong side of these rules, the law may deny them legal ownership of what should have been their intellectual property.

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  • Ideas and execution

    Ideas and execution

    March 16, 2020

    By Phil Keil | Understanding this is essential in your ability to grow your firm and successfully execute your strategy.

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  • Support: Paul Greenhagen

    Support: Paul Greenhagen

    March 02, 2020

    President and CEO of Westwood (Minneapolis, MN), a firm that’s been focused on enhancing communities with smart engineering for almost 50 years.

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  • Incentive compensation

    Incentive compensation

    February 17, 2020

    By Christina Zweig Niehues | A good incentive compensation program needs to be carefully matched with the specific goals of your firm.

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  • Untimely events

    Untimely events

    November 04, 2019

    Untimely events, like the unexpected death of a firm leader, can and do happen. Is your firm ready?

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  • Understanding ESOPs (Part 3)

    Understanding ESOPs (Part 3)

    August 26, 2019

    Surrounding oneself with the appropriate professionals, and planning accordingly, will position your company for a successful transition to ESOP ownership.

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  • Crystallize the vision: Christine Franklin

    Crystallize the vision: Christine Franklin

    August 12, 2019

    President of CEI, a 20-year-old minority-owned engineering and contracting firm based in Miami Lakes, Florida.

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  • Making a big push

    Making a big push

    August 05, 2019

    “Sometimes in business you just have to do something that generates results NOW. There’s no time to waste. You need action and something good to happen. Your prosperity depends on it.”

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  • Zweig Group seeks partners for joint research projects

    Zweig Group seeks partners for joint research projects

    July 24, 2019

    FAYETTEVILLE, Ark. (July 24, 2019) – Zweig Group, the leading research, publishing, and advisory services resource for firms in the AEC industry, seeks partners interested in obtaining customized research data from architectural, engineering and construction...

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  • Charismatic vs. institutional leadership

    Charismatic vs. institutional leadership

    April 08, 2019

    “It’s a debate that’s been ongoing for years in our industry, thanks in no small part to the popularity of Good to Great, an academic study of huge, publicly-traded corporations and other organizations.”

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  • Honestly, be honest

    Honestly, be honest

    April 08, 2019

    By Will Swearingen | If you develop a reputation for being less than forthcoming, you could derail a critical ownership transition – and even destroy your firm.

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  • Look before you leap

    Look before you leap

    April 01, 2019

    In today’s competitive market conditions, being able to spot red flags may prove helpful in knowing when to pull out of a discussion or for negotiating a more equitable transaction.

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  • Response-ability

    Response-ability

    February 04, 2019

    Our success, as people and as businesses, depends on the quality and speed of our response to problems and opportunities. This play on the word responsibility is not new, but it has never been more...

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  • Discounts and stock values

    Discounts and stock values

    December 31, 2018

     There are multiple considerations to be made when valuing a privately-held company and the assessment of the many moving parts. The valuation of privately-held firms, including those in the AEC industry, will usually involve discounting...

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  • Conference call: Kouhaila (Ki) Hammer

    Conference call: Kouhaila (Ki) Hammer

    November 05, 2018

    President and CEO of Ghafari (Hot Firm #54 for 2017), a 550-person multi-discipline firm based in Dearborn, Michigan. By Liisa Andreassen Correspondent “I would describe myself as a people person and am elated to see...

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  • A sense of urgency

    A sense of urgency

    October 29, 2018

    For a firm to find the transformative, positive change it’s looking for, leadership needs to be intentional and steadfast in its commitments. Management – planning, budgeting, staffing, organizing, controlling, and problem solving – helps you...

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  • Client feedback

    Client feedback

    October 29, 2018

    It’s not always flattering, but hearing from those you work for and with, and acting on it, is key to improving your products and services. We’ve all become accustomed to, and maybe a little weary...

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  • Understanding what people are telling you

    Understanding what people are telling you

    October 29, 2018

    “Clients, co-workers, partners – they aren’t always completely forthright in their communications. Despite this fact, your success ultimately depends on understanding them.” If you work in an AEC firm as a leader or manager, it’s...

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  • Lessons from the past

    Lessons from the past

    October 29, 2018

    By Edward Friedrichs | In a time of polarization and crass tribalism, don’t forget the founding norms of respect and civility. It’ll be good for you, your firm, and your clients. 

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  • ESOP ebullience

    ESOP ebullience

    August 20, 2018

    Employee stock ownership plans are rewarding for your staff, allow for continuity, and can enhance a firm’s culture and legacy. Editor’s note: Wintrust Commercial Banking is a sponsor of the 2018 Hot Firm + A/E...

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  • Change management

    Change management

    August 06, 2018

    Mergers and acquisitions, among other events, can wreak havoc on firms. Keep in mind that when faced with upheaval, different people adjust in different ways. I checked Wikipedia at the start of this article, and...

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  • Big-ticket items

    Big-ticket items

    June 25, 2018

    By Christina Zweig Niehues | A larger client database, higher shortlist rates, and measurable metrics. Yes, marketing is expensive, but it’s a good place to spend a bit of gold.

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  • Speed is everything

    Speed is everything

    June 25, 2018

    I’ve written about it before but apparently not everyone got the message. In business today, speed is everything. Whoever is faster will be the winner. Good leaders realize this is true and act accordingly. Here...

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  • Conference call: Sepideh Saidi

    Conference call: Sepideh Saidi

    June 18, 2018

    President and CEO of SEPI Engineering & Construction, Inc. (Hot Firm #74 for 2017), a 350-person firm based in Raleigh, North Carolina. By Liisa Andreassen Correspondent “People need to feel like their work life is...

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  • Conference call: Grant Gibson

    Conference call: Grant Gibson

    June 04, 2018

    Founder and CEO of GATE (Hot Firm #35 for 2017), a 300-plus person oil and gas engineering consulting company based in Houston. By Liisa Andreassen Correspondent “When clients/friends see what we post and comment to...

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  • A resilient safety culture

    A resilient safety culture

    May 28, 2018

    The well-being of your staff cannot be sacrificed for other priorities such as production, profitability, and convenience. As the director of health and safety for an AEC firm, I often find myself asking, “What is...

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  • Securing cyber security

    Securing cyber security

    May 28, 2018

    Find an expert with a proven track record, someone with real-world applications of industry knowledge who is a team player, not a lone wolf. Today’s business landscape requires organizations to be increasingly dependent on the...

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  • Cultural fit vs. cultural add

    April 23, 2018

    Shared values among staff are certainly important, but if a good fit is all you’re looking for, your firm could go stale. Editor’s note: This post first appeared on the Perkins + Will blog at...

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  • Conference call: Christine Franklin

    March 12, 2018

    Comprehensive Environmental, Inc. (Best Firm #1 Geotechnical, #3 Environmental, and #13 Civil for 2017), a Miami Lakes, FL, based 80-person engineering and contracting firm. By Liisa Andreassen Correspondent “I’ve never termed any event in my...

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  • Where’s your plus-one?

    December 18, 2017

    There’s plenty of excuses as to why you won’t bring one of your rising stars to meetings with clients, and none of them are good. The best training is experiential. Take your rising stars to...

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  • Life insurance

    December 11, 2017

    Could it be your final act of leadership? If you are a CEO or partner and do not have it, please consider changing the scenario. The A/E/P and environmental consulting industry has many unique qualities,...

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  • Debriefing sessions

    December 11, 2017

    There’s a strong case for including marketing staff post-proposal, especially if things didn’t go so well with the client. I have long told my clients that requesting a debriefing after a selection has been made...

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  • Seven ways to get the most out of a client satisfaction survey

    Seven ways to get the most out of a client satisfaction survey

    November 13, 2017

    "Client satisfaction surveys" or "client perception studies" in the architecture, engineering, planning, and environmental consulting industry are about a lot more than putting a quick happiness rating on a client. When conducted correctly, these surveys...

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  • Previous employees

    November 13, 2017

    Depending on why they left – and what they did while they were gone – it might be a good idea to welcome them back into the fold. It’s not uncommon when sorting through a...

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  • Nearly all boards are tasked with these duties

    Nearly all boards are tasked with these duties

    October 27, 2017

    What are some of the duties and responsibilities of the typical board in an A/E firm? An excerpt from A/E Board of Directors Manual The board described below, for most A/E Firms, falls somewhere between...

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  • Marketing matters, part 1

    August 28, 2017

    ‘Doing it how it has always been done’ is a recipe for failure, so try something new, like ditching the ‘max utilization’ mentality. The Achilles’ heel of the AEC industry is marketing. Many firms do...

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  • The seller series, part 2

    July 31, 2017

    The non-disclosure agreement is an important piece of any M&A transaction, so make sure it gives you the protections you need during and after negotiations. In the dynamic world of M&A there are a few...

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  • What your employees really love

    July 17, 2017

    It’s hard to find outstanding people to work in your AEC firm. It’s also hard to keep them working for you these days when they have so many other options. What are some things you...

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  • Time for more travel tips!

    July 10, 2017

    Summertime is here. If you aren’t someone like me who travels all year round, odds are you’ll be going somewhere this summer. Since I’ve been doing this stuff for 37 years and been practically everywhere...

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  • Talent profiles

    July 10, 2017

    There’s no silver bullet for hiring the right people, but that shouldn’t stop you from at least building a baseline for your talent expectation. I’ve been back at Zweig Group for a little over two...

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  • Conference call: Mary Josenhans

    July 10, 2017

    President of WestLAND Group, Inc. (Best Firm #41 Multi-discipline and Hot Firm #45 for 2017), a full-service civil engineering and land surveying firm based in Ontario, California. By Liisa Andreassen Correspondent “It’s important to identify...

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  • great marketing helps you win

    Modern Marketing 1: Marketing Matters

    June 27, 2017

    This is the first article in a new series detailing Modern Marketing in the AEC Industry. Learn how to use the tools that will make your marketing more effective without wasting your time. The Achilles’...

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  • Project vs. firm project experience

    June 19, 2017

    What can you use in a proposal? As it turns out, if you are careful with how you include the information, quite a bit. I was recently asked about including a person’s experience with a...

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  • Marketing metrics

    Marketing metrics

    June 08, 2017

    There’s a critical set of benchmarks you need to measure so you’ll know what works, what doesn’t, and how to be more effective. Zweig Group’s 2016 Marketing Survey found that 27 percent of A/E/P and...

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  • Peanut butter and chocolate

    May 25, 2017

    Don’t expect your PMs to be great leaders just because they are competent professionals. They need training and practice to be effective. Like peanut butter and chocolate; peas and carrots; Bert and Ernie. Project management...

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  • Conference call: Lonnie Laffen

    May 15, 2017

    President of JLG Architects (#4 Best Firm Architecture for 2016), a 110-person, employee-owned North Dakota-based firm co-founded in 1989 by Laffen. By Liisa Andreassen Correspondent “We love organic growth but it’s dependent on developing internal...

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  • The Zweig Letter

    Leading A/E management publication rolls out firm-wide subscription model

    May 11, 2017

    The leading management newsletter for A/E leaders, The Zweig Letter, announced today that its site license, in which entire firms have access to the weekly publication, is available to subscribers for as little as two...

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  • Leading A/E management publication rolls out firm-wide subscription model

    May 11, 2017

    The leading management newsletter for A/E leaders, The Zweig Letter, announced today that its site license, in which entire firms have access to the weekly publication, is available to subscribers for as little as two...

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  • A match made in heaven

    May 01, 2017

    Try employing a project management accountant to support the project manager, and watch the work and the cash flow improve. In supporting many of the firms that we work with, we find varying models of...

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  • Up the ante

    April 17, 2017

    Open book management is a big card to play, but it puts everyone on your team at the table, and that’s where you want them to be. One of the trendier ideas in management consulting...

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  • Who stays and who goes?

    March 20, 2017

    In spite of an incredibly healthy economy and high demand for AEC services throughout the land, there are still individual companies out there that are struggling financially for one reason or another. And inevitably, since...

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  • Growing a company

    February 27, 2017

    Should you buy a firm or sell yours? That’s the question, and regardless of the answer, there’s a lot that goes into a successful merger or acquisition. In the ever-evolving AEC industry, both large and...

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  • What can we expect in China in 2017?

    What can we expect in China in 2017?

    February 18, 2017

    A revamp of global bank capital standards is on hold during the change of administration in Washington, with U.S. and European Union negotiators locked in a “fundamental disagreement” over how to stop banks gaming the...

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  • Says ‘Gridlock Sam’

    February 13, 2017

    Do whatever it takes to get your foot in the door, and then keep your foot on the gas pedal if you want to compete in a big market. Had I known in 1995 what...

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  • Recruitment and retention

    January 02, 2017

    Hiring good people isn’t easy, and hanging onto them is just as difficult. When you find the right person, offer an excellent benefits package. By Gale Associates Inc. Best Firm #4 Multidiscipline for 2016 Recruitment...

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  • Cash flow

    Cash flow

    December 19, 2016

    Alternative collection methods at this time of year, even if it’s something radical, might come in handy if you need to ‘stock the cash coffers.’ As the last quarter of 2016 draws to a close,...

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  • Phone dependence

    October 26, 2016

    My name is Mark. I am an addict. A phone addict. But before you sign me up for a 12-step program, I have some good reasons for my addiction. I have two businesses. Four children....

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  • The problem with HR gatekeepers

    September 29, 2016

    I love human resources people. Believe it or not, I was one of them once. I even authored the only hardcover book published on the topic for the A/E industry, Human Resources Management: The Complete...

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  • Trade show giveaway items

    September 09, 2016

    Keep the inexpensive items on the table and hand them out freely, but give the good stuff only to those who seem truly interested in your firm. Costs for attending trade shows can range from...

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  • A tech note on antiterrorism

    September 09, 2016

    Engineering duo publishes a report on cold-formed steel and how it can be used to make buildings more resistant to the external blast from a terrorist attack. By Richard Massey Managing Editor The Cold-Formed Steel...

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  • Trade shows, yes or no?

    June 21, 2016

    Take a look at the strategic plan, the budget, and the checklist, before making the decision on whether or not to attend. Attending trade shows can be a very expensive proposition, ranging from whether your...

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  • Underperforming teams

    June 09, 2016

    There’s a lot to evaluate, and measures can be severe, but if fiefdoms form, or if turnover is high, it’s time to take action. Are you frustrated because some of your teams, groups or offices...

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  • Timing, acceptance, and corporate culture

    June 03, 2016

    No two M&As are alike, and the more you know about them, the better prepared you are for the unknowns. Westwood’s long-term plan includes organic growth and the strategic procurement of companies and people that...

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  • Proper attire required

    May 10, 2016

    I got a text the other day from an old client and reader who said it had been a while since I addressed the topic of how to dress around clients. Apparently he is still...

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  • Zweig Group Announces New ‘Cell Phone & Mobile Device Survey’

    January 13, 2016

    Zweig Group – publisher of more than a dozen annual surveys on the most important issues in the architectural, engineering, planning and environmental consulting industries – announces its first-ever Cell Phone & Mobile Device Survey....

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  • What's your "big idea" in M&A?

    December 14, 2015

    Although Zweig Group's M&A Survey offers a variety of responses to the question "why are you considering an acquisition", there are, essentially, only two reasons that firms pursue inorganic growth. These reasons are to either...

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  • It’s time to start preparing for 2016

    September 18, 2015

    Take the last few months of 2015 to assess your clients and marketing. Although 2015 won’t be over until the last day of December, September always feels like the start of something new. With the...

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  • A fresh look at employee evaluations

    August 27, 2015

    Architectural colleague shares new scale for assessing employees’ impact on the firm, community, world in areas of attitude, capability, performance. I’ve always been skeptical of the “performance review” style of evaluating. I believe in a...

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  • Two Ways to Participate in Zweig Group’s 2016 Salary Survey

    August 11, 2015

    You may have noticed that we currently have two open salary surveys, the Individual Salary Survey, and the comprehensive Salary Survey. We welcome participation in both surveys, as our data depends on survey participants like...

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  • Working with the government

    July 06, 2015

    Six suggestions for firms seeking to work with the largest buyer of A/E and environmental services. Let’s face it: The government – be it local, state, or federal – is the biggest buyer of A/E...

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  • Reaching the right people

    June 03, 2015

    Today’s competitive market – and the fact that the best employees aren't necessarily looking for a job – means your digital footprint must be big enough to reach everyone. Creating a game plan for recruiting...

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  • Is that light – or hell fire – at tunnel’s end?

    May 28, 2015

    Industry prosperity can’t last forever, but preparation now can help you be ready if – and when – the cycle ends. The A/E industry is hot right now, People! The overall industry is as healthy...

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  • Common business problems

    May 08, 2015

    Many lessons from ‘Small Enterprise Management’ can be applied to A/E/P and environmental firms. As most readers know, one of my “other” jobs is that of a college professor, teaching entrepreneurship at the Sam M....

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  • Good, small firms

    April 08, 2015

    Some firms want to stay small; here’s some advice for them, and they’re welcome to ask for more. Small firms … small businesses … entrepreneurial businesses: Are they all the same thing? No! Some firms...

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  • Constantly adjust your priorities

    March 25, 2015

    Asking five questions can help competent men and women prioritize their endless workloads. When you look at those people working in A/E firms who seem to get a lot done, you find one of their...

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  • Brand Building: Who’s minding the ship?

    February 20, 2015

    The manager-producer dilemma and how it can affect your course. I am reflecting on the month of January as I write this. I was in the office for one business day and on the road...

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  • From the Chairman: Why we all hate timecards

    February 05, 2015

    Have a conversation about project details and fees so you can staff them right and finish work on time, preferably below the allocated fee. On the architecture and engineering professions, we measure everything by time....

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  • Change really is good!

    January 30, 2015

    Zweig Group's #1 priority is to make sure we have the best, most up-to-date, and most useful information and products. With this in mind, we decided to update our surveys and offer our clients a...

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  • Brand Building: Do you really have a marketing department?

    January 23, 2015

    Distinguishing between marketing and sales offers a true perspective of investment. We have a problem in this industry. Many of us have a simple-minded perspective of “marketing.” For many firms, the marketing department is a...

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  • Editorial: Relationships key to success

    October 30, 2014

    Six suggestions from Mark Zweig on how to form and keep relationships alive. I never liked the idea that a consulting business should have its marketing based on personal relationships. I just don’t like being...

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  • Search Savvy: Jobs postings are ads

    July 17, 2014

    And since they are, follow these eight tips to improve their effectiveness. What is a job posting? C’mon, think about it. It’s simply an advertisement. Aren’t you advertising an opening that you want to fill?...

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  • Editorial: No marketing: Doubtful future

    June 05, 2014

    Are you investing in consistent, brand-building marketing activities, Mark Zweig asks. Let’s face it. Living too well can be a problem. I’m talking about eating your seed corn, spending too much, and not reinvesting in...

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  • From the Chairman: Building value through culture and brand

    March 06, 2014

    Being crystal clear on intent and purpose allows you to build a powerful and consistent value proposition. Your organization has a culture and brand, whether by intention or happenstance. When asked about their brand, most...

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  • Editorial: Your Marketing Department

    May 13, 2013

    Mark Zweig offers five steps to keep your expanded departments happy and productive. When I started working in the A/E/P and environmental consulting industry in 1980, most companies in the business did NOT have a...

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  • Valuation Advisor: Discounts help determine value

    December 02, 2011

    The valuation of privately held firms, including those in the A/E/P and environmental consulting industry, will usually involve discounting to arrive at a concluded value of the subject interest. Readers who have been through the...

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  • Search Savvy: Relocation - An under-valued recruiting tool

    October 17, 2011

    By Jeremy Clarke Getting top talent is still a critical priority… even in this economic environment. How so? Well, because business needs are still evolving, and employee turnover is still an unavoidable reality. All of...

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  • Valuation insider: Life insurance - your final act of leadership?

    September 23, 2011

    By Tracey Jeffers Principal, Valuation Consulting ZweigWhite I have found that the A/E/P and environmental consulting industry has many unique qualities, but one I find intriguing when compared with other industries is the longevity of...

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  • From the Chairman: Successors and Understudies

    September 19, 2011

    By Ed Friedrichs Chairman, ZweigWhite As architects and engineers, we’re in a long-cycle business. That means we work on long duration assignments, often with extended start/stop cycles— waiting for a public hearing, an EIR to...

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  • Editorial: Get your ship in order --Now

    September 09, 2011

    By Mark Zweig CEO, ZweigWhite We’ve had a rough three years. And although there have been some bright spots and encouraging moments, it could get a whole lot worse. I read one gloom and doom...

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  • F & A Advisor: Are you irreplaceable?

    August 26, 2011

    By W. Hobson Hogan Principal, Investment Banking Our ego makes us think that we are irreplaceable; there is no way that our organizations could soldier on without us. You imagine your office falling apart the...

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  • IPD and BIM, apples and oranges

    July 12, 2011

    Press Release: July 12, 2011 FAYETTEVILLE, Ark. (July 12, 2011) – Confused about integrated project delivery (IPD) and building information modeling (BIM)? As little three letter acronyms and similar concepts, it is easy to use...

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  • Firms investing in design technology

    June 14, 2011

    Press Release: June 14, 2011 FAYETTEVILLE, Ark. (June 14, 2011) – Firms in the architecture, engineering, planning, and environmental consulting arena appear to be investing in design process-enabling technologies that will help them face the...

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  • Clark’s Corner: Get yourself an M&A megaphone

    April 13, 2011

    By Jeff Clark | Principal, Managing Director of Investment Banking, ZweigWhite Do you like CEOs who promote their business relentlessly? Do you think Steve Jobs did a good job with his public speaking over the...

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  • Editorial: What it really takes to be an effective consultant

    April 07, 2011

    By Mark C. Zweig What does it really take to be an effective consultant? This is a question I am constantly being asked as well as asking myself. We are all in the consulting business....

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  • Alternative Project Delivery Methods Threaten Design-Bid-Build Model

    March 16, 2011

    Press Release: March 16, 2011 FAYETTEVILLE, Ark. (March 16, 2011) — The design-bid-build delivery method may still rule the construction industry, but it is quickly loosing favor. In the March 14 issue of The Zweig...

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  • Editorial: Buying A/E firms in today’s market

    March 16, 2011

    By Mark C. Zweig There is a lot of interest in buying and selling firms these days. We are even having six seminars/conferences on M&A this year. Our investment banking group at ZweigWhite has never...

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  • Water Market Heating Up For Engineering Firms

    February 08, 2011

    Press Release: February 8, 2011 Increasing regulation and a new focus on efficiency are turning the water market into one of the hottest commodities for engineering firms, The Zweig Letter discovers. A reinvigorated focus on...

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  • ZweigWhite 2011 Survey Helps A/E/P Firms Navigate Valuation Process

    February 06, 2011

    Press Release: February 5, 2011 How firms value their enterprises has far-reaching implications that impact both the firms and their shareholders on a financial, organizational and cultural level and is, according to ZweigWhite Valuation Consultant...

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  • Doing a presentation that sells

    August 09, 2010

    I have worked on a lot of presentations over the last 30 years— and helped sell everything from seismic retrofitting for the Golden Gate Bridge to a three-day design charette. Along the way, I have...

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  • The intense manager

    June 07, 2010

    Over the years of working with A/E and environmental firms, I have run into those who will try to tell you that some managers are “too intense.” It’s as if these people are saying there...

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  • Managing your banking relationship

    April 26, 2010

    If you aren’t worried about your banking relationship right now, you are deluding yourself. Besides the fact that we have already had firms in our business— large firms— put out of business by their banks,...

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  • Business planning made easy

    October 19, 2009

    While I have probably written about business planning in the pages of The Zweig Letter a dozen or more times over the years, it seems necessary to do so again. As you read this, A/E/P...

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  • Selling professional services in February 2009

    February 23, 2009

    Yes— tough times are upon us. But that doesn’t mean any one firm can’t fight back and do well in spite of a weaker market. Marketing is a big factor in how well any one...

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  • Organizational Structure: Questions and Answers

    Organizational Structure: Questions and Answers

    June 11, 2007 | Mark C Zweig

      It seems like hardly a week goes by that I don’t hear from a reader with a question or two about organizational structure. I thought perhaps I should put together a list of some...

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  • “Why Are You in Business”

    September 25, 2006

    For years, we told principals of architecture, engineering, and planning firms that they should have a mission defining what their firms were all about. The question of “why are you in business?” is fundamental, we...

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  • Active Leadership

    July 10, 2006

    If you examine any business— a restaurant, a car dealership, or an A/E/P/environmental firm— they all seem to benefit from active leadership. Likewise, they all tend to suffer from a lack of it. I would...

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  • Beef Up Those Business Plans

    November 21, 2005

    Now that A/E/P and environmental consulting firms have been doing business plans regularly for the past 10 or 15 years, it may be time to beef them up a bit. The old platitudes, goals, and...

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  • The Employee Who Doesn’t Believe in Responsiveness

    May 30, 2005

    Here’s something I have observed in many different A/E and environmental firms around the country— certain employees who act as if they don’t understand how critical it is for them to be responsive. This one...

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  • Why Be a Hot Firm?

    June 28, 2004

    For each of the past five years since we created The Zweig Letter Hot Firm List, there have always been readers out there who write in to ask why we are so obsessed with growth...

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  • Nth Generation Founders

    March 31, 2003

    I think a lot of smart, motivated, capable people working in A/E and environmental firms often get the idea that if they don’t start their own companies they have somehow sold themselves short. This is...

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  • Thinking of Buying?

    February 24, 2003

    Right now may be the best time ever to go out and buy another firm. People are depressed, their sense of optimism is considerably dimmer, and many A/E/P and environmental firms are performing accordingly. That...

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  • Know Why You Are Successful

    December 16, 2002

    As you get your A/E/P or environmental firm ready for 2003, you may be patting yourselves on the back. The fact is that while overall, 2002 was not as good as 2001, a lot of...

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  • Profit Maximization… for How Long?

    July 15, 2002

    I’m seeing a lot of firms following a program of short-term profit-maximization right now. It’s easy to understand. Industry profits are down as the results from our 2002 Financial Performance Survey of A/E/P & Environmental...

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  • What Do We Do with Our Profits?

    May 27, 2002

    Jose Piranha listened to his two partners, Stephanie Straighthair and Jason Loseria, discuss how to dole out the firm’s profits in the coming year. They were sitting at their favorite table at Hugo’s, the little...

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  • Ten Years Later

    May 06, 2002

    Sometimes it’s amazing how little things change, huh? The challenges of implementing change, the myth of the dual career path, the hassles of poorly performing principals, the confusion resulting from messy office environments, why firms...

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  • Time for a Salary Increase?

    March 25, 2002

    Durwood Ryan, CEO of Ryan, Brookhouse, and Springdale, was frustrated. He knew that Jeannie Turtlepup, his structural engineering department head, needed a raise. But he wasn’t getting any support for it from Poppy Buck, the...

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  • How Much is Too Much?

    February 04, 2002

    John Dilbertson left the Dilbertson & Terry board meeting shaking his head. How many times did they have to reconsider the issue of principal compensation, particularly base pay? It seemed like it never ended. One...

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  • So, You Want to Be an Associate?

    December 10, 2001

    When I worked inside an A/E firm as a human resources director, I would occasionally have someone in my office telling me that they wanted to be an associate. And I have to tell you,...

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  • So You Want to Position Your Firm?

    October 15, 2001

    Start talking about marketing these days, and eventually the conversation will get around to positioning. We use that term— positioning— constantly ourselves here at ZweigWhite. In simple terms, it means making your firm the expert...

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  • Getting some new work fast

    September 10, 2001

    Want to get some new jobs? Need them fast? If so, you aren’t alone. We have seen a number of our consulting clients and readers of The Zweig Letter face major reductions in their workload...

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  • Work on Yourself

    April 09, 2001

    Ever have one of those days where something hits you out of nowhere and it just knocks the wind out of you? It’s so demotivating. You feel like you got kicked in the stomach. These...

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  • Marketing Tune-Up

    March 19, 2001

    If, like many firms, you have deferred maintenance on your marketing program because you’ve been too busy and it’s been too easy to get work, you might want to think about doing a marketing tune-up....

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  • These Things I Know To Be True

    January 08, 2001

    With 2001 now underway, I want to share some lessons I have learned in the last few years with our readers. These are each important issues related to your success as individuals and as firms....

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  • The Compassionate Firm

    October 30, 2000

    Is your firm a compassionate firm? Do you choose what’s humane over what’s best financially in certain situations? And what difference does that make, anyway? Business is business. And we all know that to be...

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  • Psychological Contracts for Employers and Employees

    July 17, 2000

    My 80 year-old parents just came up from Kirkwood, Missouri, for a short visit. As is always the case, my dad and I eventually got around to talking about business. I don’t know anyone who...

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  • Knowing When it’s Time to Move On

    June 05, 2000

    Exit stage left. If you are like most of our readers, you are probably a CEO, managing partner, president, chairperson, majority stockholder, or major shareholder in the A/E/P and environmental consulting firm you work in....

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  • Don’t Treat Your People Like Children

    January 03, 2000

    One thing I know about smart people—they hate being treated like children. It’s insulting and demeaning. Unfortunately, we routinely see owners and managers of A/E/P and environmental firms who do just that to their employees....

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  • Why We’re Making Money Right Now

    September 20, 1999

    “These are the good old days,” as Carly Simon used to sing. I’m talking about the current period of prosperity for just about everyone in the A/E/P and environmental businesses. Firms are making record profits....

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  • Fulfilling Daily Chores Leads to Success

    August 23, 1999

    If you ask me, a good deal of success in work (and in life) comes from doing what you need to do every day. If you can’t get done what should have been done today,...

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  • Thoughts on Leadership

    April 12, 1999

    Leadership is one of those subjects that, if you really want to be good at it, tends to lead to a more philosophical approach toward work and life. It’s conventional wisdom in our business that...

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  • Business Travel Issues

    January 18, 1999

    I would say that most readers of The Zweig Letter work in firms that export themselves beyond their immediate local area. Although not everyone gets on a plane every week, some travel is required to...

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  • How Firms Fail at Implementing Process Marketing

    September 07, 1998

    “Process marketing” is a term you’ll see a lot of in The Zweig Letter. Heck, we even have a supplemental, stand-alone Process Marketing Advisor devoted entirely to the subject! The reason is that process marketing...

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  • Sometimes You Have to Just Plunge In

    July 20, 1998

    Summer’s here. Our local swimming hole— “Farm Pond”— in the town I live in (Sherborn, Mass., pop. 4,300) is also a social gathering spot. Late in the afternoon and on weekends you’ll see all of...

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  • Better Managed Jobs

    November 03, 1997

    I have said before that I think most project management training is ineffective. But that doesn’t help the majority of our readers— owners and managers of firms who depend on having good enough project management...

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  • Using What You’ve Got

    August 18, 1997

    Opportunity is all around us. A lot of how successful you are depends on how you see things. The fact is, most A/E/P or environmental firms could do a better job cashing in on assets...

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  • These People Aren’t Whining

    May 26, 1997

    We just got back from the 15th Annual Inc. 500 Conference and Award Ceremony held in Philadelphia. Zweig White & Associates made it onto Inc. magazine’s list of 500 fastest-growing privately held firms for the...

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  • Take Care of Your People

    January 08, 1996

    The long anticipated, talked about, and dreaded shortage of qualified people is here. Ask principals in most firms, and they will tell you that it’s very difficult right now to find staff— particularly engineers, geologists,...

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  • Welcome Back to Prodigal Employees?

    October 01, 1993

    In seven years at XYZ Engineers, Bill Jones had become one of the firm’s most dependable project managers. Bill’s jobs always made money, and his clients loved him. Unfortunately, XYZ had gone through three bad...

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  • Just Do It

    June 15, 1993

    We’ve all heard it before from people we work with: “I’m going to...” or “We’re going to...” or “I would have, but....” or “Some day, we’ll...” These “do-nothing” people may work for you, with you...

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  • Process-Oriented Marketing

    April 15, 1993

    What differentiates a “hot” firm from a “not-so-hot” one? In our experience, virtually all successful, marketing-driven A/E/P or environmental consulting firms are doing something that the mediocre firms are not. They’re developing a marketing process....

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  • What’s Good for the Country is Good for Our Firms

    November 01, 1992

    Too many people are unhappy— unhappy with the way we’re running our country and unhappy with the way we’re running our firms. The presidential elections to be held on November 3rd and the issues facing...

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