Survey says…
By Jane Lawler Smith | When it comes to our clients, employees, and brand, are we competing like AEC professionals or acting like Family Feud contestants, simply guessing at answers?
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22 results found for “client survey”
By Jane Lawler Smith | When it comes to our clients, employees, and brand, are we competing like AEC professionals or acting like Family Feud contestants, simply guessing at answers?
"Client satisfaction surveys" or "client perception studies" in the architecture, engineering, planning, and environmental consulting industry are about a lot more than putting a quick happiness rating on a client. When conducted correctly, these surveys...