Building a better experience
By Lindsay Young | We need to be more intentional about prioritizing communication, appreciation, and understanding to enhance customer service.
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By Lindsay Young | We need to be more intentional about prioritizing communication, appreciation, and understanding to enhance customer service.
They’re everywhere, and the key to dealing with them is to understand and appreciate their bad behavior by exercising a little empathy. We spend a lot of our lives at work. So it makes sense...