{"product_id":"ai-maturity-gap","title":"The AI maturity gap: What separates leaders from followers","description":"\u003cdiv class=\"OutlineElement Ltr SCXW94950138 BCX8\"\u003e\n\u003cp class=\"MsoNoSpacing\"\u003e\u003cspan lang=\"EN-IN\" style=\"font-family: 'Arial Nova',sans-serif;\"\u003eMost architecture and engineering firms are already using AI. Yet only a small fraction report meaningful improvements in margin, revenue, or operating efficiency. The real differentiator isn’t whether a firm has adopted AI, but how mature that AI is: whether it’s simply assisting individual tasks or genuinely embedded into how decisions get made across the business. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNoSpacing\"\u003e\u003cspan lang=\"EN-IN\" style=\"font-family: 'Arial Nova',sans-serif;\"\u003eNew research from Service Performance Insight (SPI) reveals a direct correlation between a firm’s AI maturity and how quickly it can advance on the Professional Services Maturity Model™ - the benchmark used by over 50,000 project-driven organizations globally to measure and improve performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"Paragraph SCXW94950138 BCX8\"\u003e\u003cspan lang=\"EN-IN\" style=\"font-size: 11.0pt; line-height: 107%; font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-IN; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003eJoin SPI Research and sa.global for a conversation on what separates firms that are advancing from those that are stalling, and the practical steps required to move from AI adoption to AI maturity. Get a clear picture of where your firm sits on the AI maturity curve, the barriers most commonly holding firms back, and a concrete first step to close the gap. \u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003eLEARNING OBJECTIVES: \u003cbr\u003e\u003c\/strong\u003e\u003cspan style=\"font-size: 11.0pt; line-height: 107%; font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-IN; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\" lang=\"EN-IN\"\u003eBy attending this session, attendees will be able to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAssess\u003c\/strong\u003e where your firm currently sits on the AI maturity curve, and identify the gap between AI adoption and AI maturity within your own organization.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003e\u003cspan lang=\"EN-IN\" style=\"font-size: 11.0pt; line-height: 107%; font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-IN; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003eUnderstand\u003c\/span\u003e\u003c\/b\u003e\u003cspan lang=\"EN-IN\" style=\"font-size: 11.0pt; line-height: 107%; font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-IN; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003e the direct correlation between AI maturity and advancement on the Professional Services Maturity Model™, and why this matters for your firm’s competitive position.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003e\u003cspan lang=\"EN-IN\" style=\"font-size: 11.0pt; line-height: 107%; font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-IN; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003eIdentify\u003c\/span\u003e\u003c\/b\u003e\u003cspan lang=\"EN-IN\" style=\"font-size: 11.0pt; line-height: 107%; font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-IN; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003e the common barriers (beyond tools and technology) that prevent firms from translating AI investment into measurable business impact.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003e\u003cspan lang=\"EN-IN\" style=\"font-size: 11.0pt; line-height: 107%; font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-IN; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003eDefine\u003c\/span\u003e\u003c\/b\u003e\u003cspan lang=\"EN-IN\" style=\"font-size: 11.0pt; line-height: 107%; font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-IN; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003e a practical first step your firm can take to build the foundational capabilities needed to move from AI adoption to AI maturity with confidence.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cstrong\u003eMEET THE PRESENTERS:\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable height=\"427\" width=\"100%\" style=\"width: 100.115%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 33.7602%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\n\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1368\/9255\/files\/Stefanie_Richter_Headshot.jpg?v=1738883126\" alt=\"\"\u003e\u003cstrong\u003eStefanie Richter\u003c\/strong\u003e\u003cbr\u003eBusiness Development \u0026amp; Microsoft Partnerships | sa.global \u003cbr\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 65.6577%;\"\u003e\n\u003cp style=\"padding-left: 40px;\" class=\"p2\"\u003eStefanie Richter is a recognized leader in business development and Microsoft partnership strategy, focused on enabling service-based firms to scale with purpose and clarity. At sa.global, she leads the firm’s go-to-market strategy for the Microsoft Service-Centric Cloud, working closely with engineering, legal, and consulting firms to navigate transformation. With a background in sales strategy, operational enablement, and change culture, Stefanie brings a human-first lens to every conversation - championing clarity, trust, and innovation. She’s also an active member of ACEC and a driving force behind Microsoft AI adoption in the AEC industry. \u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 33.7602%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1368\/9255\/files\/Diek-Muller.png?v=1782319568\"\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cstrong\u003eDiek Muller\u003c\/strong\u003e\u003cbr\u003eHead of AI Enablement | sa.global \u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 65.6577%; padding-left: 40px;\"\u003e\n\u003cp style=\"background: white; mso-background-themecolor: background1;\" class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Aptos; mso-bidi-font-family: Aptos; color: black; mso-color-alt: windowtext;\" lang=\"EN-IN\"\u003eA business and technology leader with more than 20 years of experience helping organizations improve customer, client, and employee experiences. Throughout his career, Diek Muller has held leadership roles across business, IT, and the partner channel, driven by a curiosity for understanding why organizations work the way they do and how technology can be used effectively to address complex challenges.\u003c\/span\u003e\u003cspan style=\"font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Aptos; mso-bidi-font-family: Aptos;\" lang=\"EN-IN\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"background: white; mso-background-themecolor: background1;\" class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Aptos; mso-bidi-font-family: Aptos; color: black; mso-color-alt: windowtext;\" lang=\"EN-IN\"\u003eHis experience has reinforced the belief that tools alone are rarely the problem - or the answer. Successful solutions must account for the context of the teams they are intended to support.\u003c\/span\u003e\u003cspan style=\"font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Aptos; mso-bidi-font-family: Aptos;\" lang=\"EN-IN\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"background: white; mso-background-themecolor: background1;\" class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Aptos; mso-bidi-font-family: Aptos; color: black; mso-color-alt: windowtext;\" lang=\"EN-IN\"\u003eToday, Diek’s focus is on helping organizations make sense of what work means as they navigate the era of AI, a topic that is becoming increasingly important for service-centric organizations.\u003c\/span\u003e\u003cspan style=\"font-family: 'Arial Nova',sans-serif; mso-fareast-font-family: Aptos; mso-bidi-font-family: Aptos;\" lang=\"EN-IN\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan\u003e\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 33.7602%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1368\/9255\/files\/Dave-Hofferberth.png?v=1782319667\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cstrong\u003eDave Hofferberth\u003c\/strong\u003e\u003cbr\u003eFounder, Service Performance Insight \u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 65.6577%; padding-left: 40px;\"\u003e\n\u003cp\u003eWidely recognized as the Father of PSA, Dave Hofferberth has spent over 40 years shaping the professional services industry. In 1999, his research formally defined Professional Services Automation (PSA) as a distinct software category, laying the foundation for how service-based businesses operate today. \u003c\/p\u003e\n\u003cp\u003eDave is the creator of the Professional Services Maturity Model™ (PSMM), the industry standard for performance benchmarking used by over 50,000 professional services organizations worldwide. Through SPI Research, he continues to lead in benchmarking and performance optimization across five key pillars – Leadership \u0026amp; Strategy, Client Relationships, Talent Management, Service Execution, and Financial \u0026amp; Operational Health – helping firms make smarter, data-driven decisions that improve service delivery and profitability.\u003cbr\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Zweig Group","offers":[{"title":"July 23 | 11 am ET","offer_id":53204196589792,"sku":null,"price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1368\/9255\/files\/sa.globalAIMaturityGap.jpg?v=1782322114","url":"https:\/\/zweiggroup.com\/products\/ai-maturity-gap","provider":"Zweig Group","version":"1.0","type":"link"}